Singapore airlines has resumed after Covid selling premium services but not opened lounges to cater for the demand you cannot get a seat in their lounges and social distancing is non existent. I wouldn't pay for services you don't get so be aware.
Delays were given at intervals. So we were informed
Nadelen: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Nadelen: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Nadelen: "Crew miss my drink"
Voordelen: "The crew is always amazing: highly professional, attentive and friendly. The whole experience with Singapore Airlines is always a treat."
Voordelen: "Amazing crew. Seat needs more padding."
Nadelen: "Memory foam seats"
Nadelen: "Raise the cabin temperature"
Nadelen: "The person next to me had a distinct body odor."
Voordelen: "Best airline I've ever been on"
Nadelen: "I think the food in our flight was not that good.."
Nadelen: "I recomended yo my friend"
Nadelen: "Security screening very slow"
Voordelen: "All Crew members was friendly seats i found comfortable."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Good boarding, good arrival gate"
Nadelen: "Old plane, entertainment system is very old and screen bad"
Voordelen: "Crew was polite."
Nadelen: "For such a long journey, the plane could have been nicer."
Voordelen: "The crew was amazing. The seat were uncomfortable"
Nadelen: "Transit time is good for way too tight"
Voordelen: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Nadelen: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Voordelen: "Seats are big as old plane"
Nadelen: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Voordelen: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Voordelen: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Nadelen: "The desserts. The bun."
Voordelen: "Flight crew, food, boarding and entertainment great."
Nadelen: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Voordelen: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Nadelen: "Poor service."
Voordelen: "Great experience"
Nadelen: "Seating arrangement was bad"
Voordelen: "great crew service. my first time flying with singapore airlines. they delivered!"
Nadelen: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Voordelen: "food. schedule was on time"
Voordelen: "Everything great personnel"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "Hard to find lounge for bclass users"
Voordelen: "Crew, plane, punctuality"
Voordelen: "The staff were helpful, once I had complained enough."
Nadelen: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Voordelen: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Nadelen: "I didn't care much for the meals, but my husband loved them."
Voordelen: "The choices for entertainment were excellent! I was never bored for a second on my 20++ hours of flight. I love how they gave us in-ear earphones instead of the normal airline headphones that keep on sliding off."
Nadelen: "It was quite difficult for me to get comfortable. Maybe it's due to my shortness, I can't really rest my head that well"
Voordelen: "Everything is excellent!"
Voordelen: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Voordelen: "everything, excellent job"
Voordelen: "Entertainment was great"
Nadelen: "The food is getting worse"
Voordelen: "The cabin attendants kept us well hydrated."
Nadelen: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Nadelen: "cramped seats freezing cold"
Voordelen: "Good seats, personal TV with movies and good shows. They gave us socks, blamkets, pillows headphones, etc."
Nadelen: "The crew was chronically rude to me. They would skip me when handing out beverages to everyone. I was lied to and passed down the beaurocracy over issues with my Stopover Holiday packages. They lost my bags. In Hong kong, I was told the designated smoking area in the terminal was close and the steward encouraged me to go...I almost missed the flight even though I didn't even make it to where she directed me. It was not close, she was a liar. They lost my bags. They kept calling me sir despite my corrections and obvious female anatomy. They had no remorse or apologies for their errors"
Nadelen: "The food was very poor indeed, the entertainment system was not working in my seat or the seat behind, I had to move to another seat"
Nadelen: "Business cabin is not as good as the Air France one"
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Fine Emirates service, everything you'd expect. Good food and drink, good service, good entertainment. Not the worst seats, for economy class. Only real problem was the lack of mask enforcement. Probably about 5% of passengers didn't bother, and the crew didn't do anything to ask them.
Voordelen: "Comfortable seats. Amazing crew."
Nadelen: "I think everything was upto the mark."
Voordelen: "amazing and the airport is awesome"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "Good experience overall"
Voordelen: "personnel et atterissage parfait"
Voordelen: "Friendly crew"
Nadelen: "It was okay"
Voordelen: "Crew & food was amazing"
Nadelen: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Voordelen: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Nadelen: "Can't say."
Nadelen: "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
Voordelen: "Seating was comfortable and crew was amazing."
Nadelen: "Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai."
Nadelen: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Voordelen: "Overall good."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "There was no acknowledgment of Platinum status with Qantas. I do not expect anything special, and I usually just get a welcome back, but this time there was zero acknowledgment. The seat from DXB to HKG did not quite go “flat”. The upper half went as far back as, i’d say, around 170 degrees."
Nadelen: "All was ok just didn’t sleep to well on the long 8 hour flights"
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Voordelen: "The entertainment is fantastic"
Nadelen: "The crew, not very hospitable"
Nadelen: "Le repas dans le vol dubai-dhaka"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Entertainment choices are good"
Nadelen: "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Food and attentive of the crew."
Nadelen: "The boarding took a very long trip on the bus from gate to the aircraft. The entertainment system need maintenance. Screen and head set socket are poor quality."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Service et confort"
Voordelen: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Nadelen: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "Fast refreshing flight. Food was great."
Nadelen: "They ran out of food options and I was only row 10."
Nadelen: "No comments"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Tv and kids movies , crew were nice"
Nadelen: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Checkin was greuling slow and an excruciating experience at the Indira Gandhi international airport. There were only 4 windows open to check in 300 passengers. It took me 50 mins to get to the window. I was there 3+ hours before departure time upon arrival from my domestic flight that arrived on Terminal 2. Security took another hour and no one from the flight ground staff came looking for me to expedite my security unlike the KLM staff. KLM staff was looking for their passengers in the security and immigration area for a good half hour. Also, I tried multiple times the day of my flight to WEB CHECKIN. the Qatar website and APP didn't let me do that either. I nearly missed my flight and was the last one to board!!!! I hope the airlines adapts to handle larger volume of passengers given the type of Airport rules and regulations. For example, IGA at New Delhi haa an additional Immigration step before security that's added an additional 45 min to my time to board the plane. Thank you and I hope a real human actually reads this survey response and it doesn't end up being processed by a computer bot that lacks human compassion and emotional IQ.
Voordelen: "The crew was amazing. very helpful and great services."
Nadelen: "While waiting in the check-in line, it would be better if one of the crew would come and ask the travellers if they have got everything. cause I had my Covid test and it was negative. However, they said that my final destination place won't accept my test. rather me waiting on the line that was not moving ahead at all, I could have sort things out some way. So, it would be nice if the crew would come to the passenger on the line just to make sure they have everything right."
Voordelen: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."
Voordelen: "Having social distance space to take a nap"
Nadelen: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."
Voordelen: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Voordelen: "Yes, Crew was amazing and timing was perfect."
Nadelen: "Excellent performance"
Voordelen: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Nadelen: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."
Voordelen: "The crew was friendly"
Nadelen: "Bathrooms could have some lotion for dry skin"
Voordelen: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nadelen: "Seats were a little close, especially for a long flight, with meals."
Voordelen: "Seat comfortable"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Nadelen: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Voordelen: "The food and entertainment"
Voordelen: "Crew, food."
Nadelen: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
Voordelen: "Seat was comfortable and entertainment selection was good."
Nadelen: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "Excellent service and stuff"
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Nadelen: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Voordelen: "I like that they deliver me safe and sound to Vietnam"
Nadelen: "I would prefer no interruptions while I am watching my movie"
Voordelen: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Voordelen: "Amazing crew, new planes"
Nadelen: "Food can be adjusted to the cuisine of the destination."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Crew was really amazing."
Nadelen: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Voordelen: "Great crew and front desk"
Voordelen: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Nadelen: "Everything was good."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "They are the best"
Nadelen: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Nadelen: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Voordelen: "Entertainment system good,"
Nadelen: "Boarding was late, seating very cramped."
Nadelen: "Peu de nouveaux films"
Voordelen: "business cabin nearly empty. comfortable seats"
Nadelen: "Expensive WiFi"
Nadelen: "Movies are always the same"
Voordelen: "They do their job well"
Nadelen: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Voordelen: "The leg space the reclining chair the personal tv the head rest The food"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Good leg room. Food was best airline food I've ever had....... By far"
Nadelen: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
The flight was 5 hours late, made us miss our connector to Dallas. No more flights to Dallas until Friday. We were only offered the late flight to Istanbul, hotel overnight in Istanbul. A flight to Houston and we’re are stranded from there. Later, I found a flight to Newark, take a Connector Bus (my costs) to JFK, overnight layover 8 hours, and a flight to Dallas from there. I was refused to change to that flight unless I paid $300, my connector, and any hotel costs if I chose one. Having spent the night before in JFK, I absolutely would need the hotel, it is not safe.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "Everything was excellent even the landing was as smooth as butter"
Nadelen: "A free upgrade to a business class seat :("
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Crew are good ,seats were more than ok"
Nadelen: "Better seats and headphones to listen to the intertainmen system"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Everything good"
Voordelen: "The food and the entertainment"
Nadelen: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "The crew members were really nice"
Nadelen: "Everything was great"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "We liked the ability to watch movies and television programs to pass the time."
Nadelen: "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "The crew was very helpful."
Nadelen: "After landing at Istanbul it was big mess.Thay collected our boarding pass and did not know how to direct the passengers.Big time language problem that made it very very difficult for ground crew and passengers to communicate."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Excellent Flight and crew is vary friendly and helpful"
Voordelen: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Nadelen: "For a long international travel, there is nothing bad to say. They are superb!"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Nadelen: "Turkish airlines from Istanbul to Nairobi Announcement for medical personnel or doctor to come help. We pushed the button and the flight attendant came to our row. We unbuckled and we’re ready to get up and he said “ I have an elderly woman but first I need to see your license. In shock we said you need the license for us to be able to help? He said unfortunately that is our policy. I happen to have mine because I brought it along for the medical mission. I showed it to him then he gave some detail still not allowing us to see the person that needed attention:"
Voordelen: "Friendly crew, entertainment system"
Nadelen: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Friendly crew"
Nadelen: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"
Voordelen: "The for was good. The crew was attentive and professional."
Nadelen: "The leg room in the Washington-Istanbul leg was very small for a long haul international flight."
Voordelen: "never turkish airlines ever again!"
Nadelen: "never turkish airlines ever again!"
Nadelen: "Terrible customer service"
Nadelen: "Flight attendants need to be friendly ."
Voordelen: "Merci à Turkish Airlines"
The staff were excellent, very helpful and efficient
Les sièges situés en queue de l'appareil subissent le bruits des conversations incessantes du personnels naviguants
Got passed over during the first drink service. Second service was more agreeable. Passengers are allowed to prop their feet up on the backs of the seats in front of them and to play their devices without headphones so everyone has to listen to it?For 4 hours. Why does this go unchecked? Is the comfort of a single passenger more important than all the others? I normally have nothing but good things to say about Air France but they missed the mark today by a wide margin.
Le personnel de vol est agréable et serviable. Par contre la nourriture au retour est plus que médiocre même si nous ne sommes pas dans l’avion pour faire un bon repas de réveillon 😋 , c’était quand même pas bon du tout. Bonne année 2022
une fois de plus 3/4 heure de retard ….
Surcoût Classe Premium Economy scandaleux étant donné l inconfort du siège L ecran de divertissement ne fonctionnait pas
Embarquement catastrophique en Italie dû à un manque d’organisation et de rigueur du personnel sur place mais le reste du voyage était parfait avec des stewards sympathiques.
Voordelen: "The premium economy- it was the most uncomfortable - tight seats. The back of the seats are not reclining It’s not worth the money you pay for premium services"
Nadelen: "The premium economy should be eliminated and should be labeled for what it is: couch class with some perks"
Voordelen: "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Nadelen: "Avoir des divertissement à bord"
Voordelen: "Pro probablement. sièges durs"
Voordelen: "Personnel au top."
Nadelen: "Avion indécent vu le prix des places. Siège étriqué. Écran ridicule. Pas d'usb ni de prise. Repas sans saveur. Petit déjeuner a peine correct. Avion mal nettoyé et j'en passe..."
Nadelen: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."
Voordelen: "Personnel accueillant et disponible."
Nadelen: "Nourriture doit être revue même en classe éco. Écran divertissement un peu vieux."
Voordelen: "The bread was fresh and food better than other times"
Nadelen: "Crew is always aggressive and unfriendly"
Nadelen: "Thé qualité officielle the images"
Nadelen: "Our request for vegetarian meals got lost after a glight was cancelled."
Nadelen: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."
Voordelen: "Le personnel de bord: pro et charmant."
Nadelen: "1h30 de retard. Valise démolie à l’arrivée. Pas de repas. Vin blanc chaud. Siège non inclinable."
Nadelen: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."
Voordelen: "Entertainment system failed repeatedly."
Nadelen: "Entertainment system failed repeatedly."
Voordelen: "Crew was ok and servicial"
Nadelen: "Food and reception at door of boarding"
Voordelen: "La prise USB pour charger le téléphone vu que le vol a fait plus d'une heure et demi de retard"
Nadelen: "L'embarquement et le système qu'ils ont fait et très long des informations tondeuse à donner été tardif et incohérente"
Voordelen: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Voordelen: "Efficacité de l’embarquement, staff sympa"
Nadelen: "Retard au départ"
Voordelen: "Le personnel était chaleureux et le vol en lui lui-même plutôt tranquille."
Nadelen: "La qualité des distractions. Parfois, l'écran buggue et sur un vol de 8h, les distractions sont primordiales."
Voordelen: "Accueil à bord agréable."
Nadelen: "Gestion des bagages (perte de ma valise)."
Voordelen: "La particule et la facilité du site"
Nadelen: "Rien c était parfait"
Nadelen: "C'était un vol court de 50 mn, pour le prix c'était correct, je ne m attendais pas au confort ultime!"
Nadelen: "boarding wasn't good."
Voordelen: "The crew"
Nadelen: "Seats! They were too small!"
Voordelen: "crew was wonderful, great food, quick boarding"
Nadelen: "cant think of anything"
Voordelen: "Le vol n’était pas turbulent. Le personnel est très pro et à l’écoute. On est arrivé en avance!"
Voordelen: "Everything! It was a wonderful experience."
Nadelen: "Le transfert entre les vols est un cauchemard, tres peu d'indication dans l'aeroport de CDG, controle de la taille des sacs, queue interminable et deconcertante.Apres 20minutes de queue pour un controle de sac, on nous previent que cela est uniquement pour les passagers pour belgrad. Plus jamais CDG"
Voordelen: "Le petit gâteau. Succulent à mort."
Nadelen: "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"
Voordelen: "Équipage très gentils et très des bons services à bord, Merci et à bientôt"
Voordelen: "Vol à l'heure (10min de retard), personnel de bord agréable & sympathique."
Nadelen: "Pas possible d'ouvrir la poussette à l'arrivée pour y mettre mon bébé qui dormait... risque de bloquer l'allée en cas d'évacuation! Alors qu 'on était au sol et presque tout le monde était sorti déjà. La sécurité je veux bien mais faut pas pousser! Bébé réveillé tanpis... merci Air France."
Voordelen: "Snack et boisson à bord, plutôt confortable, embarquement rapide avec bébé"
Nadelen: "Avion retard.. Pas drôle avec un bébé fatigué"
Nadelen: "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."
Voordelen: "La rapidité"
Voordelen: "Check in process was easy. The flight attendants are all very helpful and kind. We are playing was OK but it could’ve been cleaned a little better before we got on board."
Nadelen: "Check in process was easy. The flight attendants are all very helpful and kind."
Voordelen: "Timely and smooth teansit."
Nadelen: "Food has a way to go to be appetising."
Nadelen: "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"
Voordelen: "It was a nice plane and boarding was well organized."
Nadelen: "I was assigned a middle seat, if not for that I would have given a higher rating."
Voordelen: "Very quiet"
Nadelen: "We were in the last few rows on a turbulent route. The yaw damper constantly overcorrected, resulting in lots of side to side motion for the passengers"
Voordelen: "The staff was very nice and friendly"
Nadelen: "One hour delay without any information on embarking and another hour in the plane before departure"
Nadelen: "30 minutes de retard"