A long haul flight needs roomy and comfortable seats.
The flight attendants were warm and had a great attitude. They were helpful and attentive.
Great flight ! Enjoyed it
The service was top notched. Crew was very nice
courteous flight attendants, great food, diligent attention to requests, clean, love entertainment options and the consistent notice of the planes advancement of flight(status of flight progress)
Everything was satisfactory. I had a pleasant trip and the airline staff was very accommodating.
Voordelen: "Crew professional. Clean. Safety and security and health prioritized."
Nadelen: "food could have been better."
Voordelen: "The crew is very friendly and helpfu; the space between seats is noticeably larger than usual"
Voordelen: "Everything.. will do it again!"
Nadelen: "Everything was perfect"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Nadelen: "Mu luggage got broken"
Voordelen: "Crew was very friendly"
Voordelen: "The supervisor on flight Doha to Charles de Gaulle was very helpful and knowledgeable. He explains to me th e process of how to help a person who is having a big problem to walk , Qatar Airways has a special service for person in needs of wheelchairs . Thanks a lot to that gentleman."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "professional and courteous staff. Food is even better than a Lufthasa flights"
Voordelen: "Crew was excellent"
Nadelen: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Entertainment system, crew responsiveness"
Nadelen: "Quality of main dish (lamb with rice). Portion of lamb is very small."
Voordelen: "Movies and onboard games were good. So was the food. Crew took good care of us and the toilets were clean"
Nadelen: "We couldn't lower the seats backwards. It was horror for eight hours. And one little tv didn't work but they gave my wife a diferent, better seat because of that. We had a long layover, 12 hours, and they said we didn't have rights for anything. So we went to the city on our one because we didn't want to go on organized tour that we need to pay extra money"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Great crew and food served was nice for airline food."
Nadelen: "You need to bring a snack with you. This is a 16 hour flight and there is a long time between their food services. 2 meals and one snach"
Voordelen: "Too tired after almost 24 hours traveling. No complaints."
Voordelen: "qatar airways"
Nadelen: "serving alcohol to passengers more than once is disturbing the passengers on the side"
Nadelen: "Peu de nouveaux films"
Nadelen: "The TSA agents broke my phone and tried to hide it in a secured package with another of my electronics. I questioned why 1/3 phones were in secured and the others were not. I was told to not open the bag until I reached my destination. Lucky I opened it after I cleared security to find that the face of the phone had been shattered with glass shards sticking out, I bought this to the crews' attention and was told to send an email to a random email for the airlines and that the incident would be investigated later. So basically I was given the brush off. Worst experience I have had while flying."
Nadelen: "Movies are always the same"
Nadelen: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Voordelen: "The food was great!"
Nadelen: "The way the crew member woke me up for lunch or dinner time.They tapped my shoulder and was pretty disturbed me. If good if you have a sign that we can put next to our seat if we don’t want to be disturbed while we sleep."
Voordelen: "The overall experience"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Cabin crews were politie"
Nadelen: "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"
Nadelen: "No HE"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "Everything was disappointing"
Voordelen: "Boarding was orderly and tinely. Seats were confortable."
Nadelen: "No internet on-board and terrible food."
Nadelen: "There were no food choice when the cabin crew reach my seat all run out"
Voordelen: "Best service ever from the crew. Flight on time."
L'enregistrement en ligne n'a jamais fonctionné...
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Boarding process was most organized and efficient than any other airline I’ve flown. Service on board is ALWAYS top notch. I go out of my way to fly Emirates.
Voordelen: "Good service"
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "It was ok flight. Normal economy class flight. Nothing much to talk about"
Nadelen: "Emirates Airlines need to really pay attention to the kind of people they hire. A lot of times you will run into nice people in their counters and desks, until you run into a massive a$$hole. In this airline it is very common to find quite a few individuals that need re-training and re-education on how to deal with customers."
Voordelen: "Everything was good and easy"
Voordelen: "crew was good but seat was too narrow, and there are too many little kids near us."
Nadelen: "do limit the number of passengers with little children and don't put senior citizens near them."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Voordelen: "Not really Seat cushion hard ."
Nadelen: "Boarding disorganised..little management of the process"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "The seat recliners didn't work for 3 of our seats. The buttons were so hard and were not functional. 2 of the crew members were NOT welcoming while others were. Not expected from Emirates."
Nadelen: "Not getting delayed for 2 hours and then missing flight and waiting 5 more hours to rebook. Disaster."
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Hard to say, it wasn’t a good experience. Flying from Bombay to Toronto was really bad."
Nadelen: "They broke my baby stroller, they didn’t bag with or handle with care. It was new stroller all damaged from Bombay to toronto flight."
Voordelen: "Good seats. Good space good crew."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Great service"
Voordelen: "Service et confort"
Voordelen: "On time boarding . Crew was helpful"
Nadelen: "Food was not satisfactory"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Didn’t get to pick out seats and got stuck in a middle seat. No opportunity to change, even though I tried to do so a week before the flight as welll as once online check in opened."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Voordelen: "Parfait en 380 silence et confort"
Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"
Voordelen: "crew was decent"
Nadelen: "Entertainment was not working"
Voordelen: "My seat was dripping from the top and I got my shirt wet while I dozed off!! The cabin crew gave a bundle of tissue saying, "pls help yourself""
Nadelen: "The flight condition should have been better and the Etihad should learn how to help guests reach their destinations on time"
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "The crew made a bad decision concerning me and another passenger. I had extra leg room in front of him and he still insisted on crushing my knees with his reclining part of his seat. The stewardess choice to side with him because it was ok to crush my knees because he paid for a upgrade in seat,"
Nadelen: "I will be filing a complaint about this matter soon and request a refund for the total disrespect of me as a paying customer,which they did not value at all"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "Comfort in the plane and hospitality from the crew"
Nadelen: "Food served during dinner"
Voordelen: "I was impressed they gave us a full meal for only a 3.5 hr fought"
Nadelen: "Crew was a little rude"
Voordelen: "Very well organized and efficient. Very friendly staff. Great service."
Nadelen: "I paid for internet which constantly disconnected. Waste of money."
Voordelen: "Nothing about this airline"
Nadelen: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Voordelen: "Customs and immigration check out at AbuDabi"
Nadelen: "delay flight from LAX to Abhu Dhabu- not enough time- rushing and inconvinenet aat old airport"
Voordelen: "Clean aircrafts, average leg space and nothing less in services then what you get from other airlines as well."
Nadelen: "I found crew members bit rude to few customers. Crew members need bit more training in handling pressure on the flight. Also i noticed biased approach of crew members towards customer in comparison to the well dressed and not so well dressed customers."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Nadelen: "The smell inside the flight"
Nadelen: "Not happy with Etihad Checkin counter desk at Ho Chi Minh Airport. The person at the baggage drop off desk wasn't helphul at all. Being ignored for 30 minutes. I believe that this person needs to be trained in order to know who needs to be helped first as he worked at that particular counter for people who already Checkin online."
Nadelen: "The seats are small with less gap to the next row The food can be better"
Voordelen: "They never cared about non-muslim passenger as the flight is full of muslim passengers."
Voordelen: "I couldn't catch this flight because the previous connecting flight was canceled."
Voordelen: "Didn’t have much choice for vegetarians.. food was not good atol"
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "The flight was very quiet so I was able to lie down and get a good rest - I know this isn’t possible on every flight but it made the long flight a lot more comfortable. All of the crew members were very friendly and attentive. The food was really good and tasty (lamb curry I think it was) - best plane food that I’ve ever had. Good choice of new movies too."
Voordelen: "That me and my son had a extra seat each"
Nadelen: "Wasn't served any food at all. And I had to go and get my own water from the staff"
Nadelen: "Bad seats. Treat people like cattle with barely any leg room."
Voordelen: "Entertainment system and flight condition"
Nadelen: "Rude on board female staff . Not one believed in smiling or using the word please. They all wanted to control the passengers with needless commands and orders"
Voordelen: "Great all round experience - good flight, nice plane, comfortable and well equiped with lovely staff."
Voordelen: "Good airline and I like the fact that kids and seniors are boarded first regardless of seating."
Nadelen: "Food was horrible and most of the time there wasnt an option between veg and non veg even when the flight was mostly empty. Taste was really bad."
Voordelen: "Nice meals, good entertaintment, comfort sleep"
Voordelen: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Voordelen: "Amazing food"
Nadelen: "The cabin crew never really heeds to your call sign requests. I clearly remember being in need of help but no one showed up for 45 mins starisght; I had to catch them when they were serving food."
Voordelen: "Staff are friendly and helpful. Communication generally helpful. Flight comfortable other than for the food and seat cushioning. (see below) They handled our delayed connection brilliantly, putting us in a hotel in Abu Dhabi for the day. Very restful and handled very well."
Nadelen: "Food and comfort of seats. Pretty standard long-haul experience."
Voordelen: "On time arrival and flooding"
Nadelen: "They wouldn't print my boarding pass in time for me to make it back. The transfer desk at Kuwait airport is inefficient and I missed my flight home. I could not get a flight home without buying another flight. They refused to put me on the next flight out without me purchasing it. I will never fly them again. Now they don't want to reimburse me for my flight I missed without an $800 penalty. Ridiculous!"
Nadelen: "AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. The staff was OK only. The entertainment was sub par. I recently flew Delta domestic flights and it had many newer English and Hindi movies than on this flight to India, go figure. I think even Air India may have newer and many more movie choices than this air line. I flew my sick father with Catheter business class but the restrooms in the business class were same small pigeon hole size. We could not even fit inside to empty out the bag. Don't buy business thinking of the luxury of space. It is a myth."
Voordelen: "Boarding process and entertainment was good"
Nadelen: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."
Nadelen: "Seats. Aurconditioning, entertainment"
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Voordelen: "As above"
Nadelen: "As above"
Voordelen: "I didn't like anything"
Nadelen: "My bags didn't make it. I had to sit away from my husband as someone had sat in his seat and clearly wasn't going to move. You now have to pay to get an exit row like budget airlines and I had to go two days without my bag. Total nightmare. Then I couldn't recheck in to change seAts online. Food was disgusting."
Voordelen: "I was upgraded to business class, so the flight was smooth and amazing. This gesture was really a class act, I'm staying with Etihad for life!"
Voordelen: "The crew was helpful and the seats were comfortable"
Nadelen: "Wish there could be more options for the entertainment and given that it is 14 hour long flight, the meals could be given more frequently."
Nadelen: "Flight was canceled...."
Voordelen: "The female crew was very unattentive. Even raising my hand and calling them, those female crew keep walking."
Nadelen: "The food was not good . I am planning to continue flights booking with Ethihad- hopefully I will select a window seat on the 2 seat rows and will select other king of vegetarian food."