The crew was fantastic. They did their utmost to accommodate our needs throughout the flight. Definitely Singapore Airlines is the best.
There is not much good to say. Boarding process is time consuming, food should improve a lot and entertainment choices are limited and outdated.
information guide where to go next gate.
Voordelen: "Best in the world, as always."
Nadelen: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Crew very polite and friendly"
Nadelen: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."
Nadelen: "Rather long wait at business check-in, friendliness there ok, on board service slow with the champagne, old aircraft with old configuration of seats, nothing really bad, but it's not like this that you win an airline of the year award!"
Nadelen: "Crew miss my drink"
Voordelen: "Amazing crew. Seat needs more padding."
Nadelen: "Memory foam seats"
Nadelen: "Raise the cabin temperature"
Nadelen: "The person next to me had a distinct body odor."
Voordelen: "Best airline I've ever been on"
Nadelen: "I think the food in our flight was not that good.."
Nadelen: "I recomended yo my friend"
Nadelen: "Security screening very slow"
Voordelen: "All Crew members was friendly seats i found comfortable."
Voordelen: "Comfort n clean"
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Great seats and efficient service all round."
Voordelen: "Crew was polite."
Nadelen: "For such a long journey, the plane could have been nicer."
Voordelen: "The crew was amazing. The seat were uncomfortable"
Voordelen: "Extra touches and super pleasant and courteous staff."
Voordelen: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Nadelen: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Voordelen: "Seats are big as old plane"
Nadelen: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Voordelen: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Voordelen: "In general it was all very good - I flew Premium Economy but I didn’t see much difference at all between that and Economy. There was a bit more leg room but that was about it, Having said that Singapore Airlines overall is pretty good - toilets kept nice and clean and everyone well taken care of."
Nadelen: "The desserts. The bun."
Voordelen: "Flight crew, food, boarding and entertainment great."
Nadelen: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Voordelen: "What can I say about a flight of this length? Its always an epic journey to go from the US to Asia. However I will say that with Singapore Airlines things are a lot easier. Excellent crew who were always willing to help with my fondness for a beer. Food was as expected and up to the standard of Singapore Airlines. All round it was a long trip made a lot easier......5 stars."
Voordelen: "Great experience"
Nadelen: "Seating arrangement was bad"
Voordelen: "great crew service. my first time flying with singapore airlines. they delivered!"
Nadelen: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."
Voordelen: "food. schedule was on time"
Voordelen: "Everything great personnel"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "Hard to find lounge for bclass users"
Voordelen: "Crew, plane, punctuality"
Voordelen: "The staff were helpful, once I had complained enough."
Nadelen: "Aircraft was old, tired, and uncomfortable. The seat of my chair was not attached. There were huge comms boxes below every 2nd seat so zero legroom. Screens were so old they were unwatchable and tiny. Air Asia provides a superior service for a fraction of the price."
Voordelen: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Nadelen: "I didn't care much for the meals, but my husband loved them."
Voordelen: "Everything is excellent!"
Voordelen: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Voordelen: "everything, excellent job"
Voordelen: "Entertainment was great"
Nadelen: "The food is getting worse"
Voordelen: "The cabin attendants kept us well hydrated."
Nadelen: "The entertainment options were mediocre. Gluten-free meal may have contained traces of gluten."
Nadelen: "cramped seats freezing cold"
Airlines lost all my bags and is not being helpful at all in tracing them. Value of baggage is over $25,000. I expect a full refund and expect to be compensated for the loss.
Only the flying part was okay. They have not served food to two of us in the Doha to Hyderabad flight They told that they are not aware of our food requirements We had to travel without food
More Bollywood and tollywood movies, food options.
Checkin was greuling slow and an excruciating experience at the Indira Gandhi international airport. There were only 4 windows open to check in 300 passengers. It took me 50 mins to get to the window. I was there 3+ hours before departure time upon arrival from my domestic flight that arrived on Terminal 2. Security took another hour and no one from the flight ground staff came looking for me to expedite my security unlike the KLM staff. KLM staff was looking for their passengers in the security and immigration area for a good half hour. Also, I tried multiple times the day of my flight to WEB CHECKIN. the Qatar website and APP didn't let me do that either. I nearly missed my flight and was the last one to board!!!! I hope the airlines adapts to handle larger volume of passengers given the type of Airport rules and regulations. For example, IGA at New Delhi haa an additional Immigration step before security that's added an additional 45 min to my time to board the plane. Thank you and I hope a real human actually reads this survey response and it doesn't end up being processed by a computer bot that lacks human compassion and emotional IQ.
Voordelen: "Amazing crew i must give it to them... super hospitality."
Nadelen: "for now non, may be later after much observations, other than that... it was excellent !!"
Voordelen: "I like how the crow did help me with my dizziness and provided me with an extra oxygen to breath better."
Nadelen: "I don’t know, but I always find it difficult with food smells, then make me sick and did today in the flight"
Voordelen: "On March 4, my wife and I made a flight from New York to Sydney with a transfer in Doha, Qatar. We flew the Qatar airline business class. Everything was great despite a very large flight. New plane, very clean. Wide comfortable seats turning into a large comfortable bed. Great menu and good wine list. All staff are professionally trained and very friendly. All this made this flight very comfortable and we were not tired."
Voordelen: "Yes, Crew was amazing and timing was perfect."
Nadelen: "Excellent performance"
Voordelen: "Every time rest room sanitized for every passenger, onetime boarding and departure"
Nadelen: "Food menu is very basics, same food again and again. Also the number of items is very limited, heavy sound in the flight, not able to sleep."
Voordelen: "Seat comfortable"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Nadelen: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."
Voordelen: "The food and entertainment"
Voordelen: "Crew, food."
Nadelen: "Dulles airport - yes, not directly related to the airline but Dulles is over capacity. Some should consider BWI - Baltimore Washington International that is little further but still a good airport."
Voordelen: "Seat was comfortable and entertainment selection was good."
Nadelen: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "Excellent service and stuff"
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Crew was very active, attentive and bice, seats are wide and comfortable, food is tasty and delicious! Great experiencce!"
Nadelen: "If all people would remain upright, that is actually saves more space for legs then horizontal position ;)"
Voordelen: "I like that they deliver me safe and sound to Vietnam"
Nadelen: "I would prefer no interruptions while I am watching my movie"
Voordelen: "Nice new plane. Good seats. Good seat space between you and person in front of you."
Voordelen: "Amazing crew, new planes"
Nadelen: "Food can be adjusted to the cuisine of the destination."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Crew was really amazing."
Nadelen: "Wifi not working- huge disappointment. Seats a bit hard on A350. The overhead bins on the inside suitable only for tall people."
Voordelen: "Great crew and front desk"
Voordelen: "Out flight was not crowded so after take off we could take up all three seats. That was cool for a little nap. Crew was good. Everything was good."
Nadelen: "Everything was good."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "They are the best"
Nadelen: "Narrow 2x2 sleeper seats are really narrow and feel much too close to one another. ."
Nadelen: "Food options- they start serving from front when they reach behind of plane food options exhausted. Pls ask ground catering to provide more non veg food The cabin temperature was close to freezing on the GOi-DOH international flight. No blankets provided when asked for blankets was told by the Indian air hostess on board the Qatar Airways flight that there is a shortage of blankets and they had to give children first Flight was at 3:50 am at this early tme pls provide blankets for all specially if it is freezing"
Voordelen: "Entertainment system good,"
Nadelen: "Boarding was late, seating very cramped."
Voordelen: "Food was delicious as always the crew never disppointed me always made me happy there’s very very good trained"
Nadelen: "I have nothing I dislike from Chennai to Doha it was only 5 hour journey so I was so comfy"
Nadelen: "Peu de nouveaux films"
Voordelen: "business cabin nearly empty. comfortable seats"
Nadelen: "Expensive WiFi"
Nadelen: "Movies are always the same"
Voordelen: "They do their job well"
Nadelen: "I didn't like that my original return flight selection was changed one month after confirming. The new flight details which were automatically chosen for me had me coming back home a full day later. This forced me to have to select a new return flight with an 8 hour layover."
Voordelen: "The leg space the reclining chair the personal tv the head rest The food"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Good leg room. Food was best airline food I've ever had....... By far"
Nadelen: "The added journey flying around Saudi Arabia. Adds extra time onto a very long flight. Would put me off flying Qatar again"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
L'enregistrement en ligne n'a jamais fonctionné...
L'enregistrement en ligne n'a jamais fonctionné....
Airline can do a better job on board seating and oomfort
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Voordelen: "amazing and the airport is awesome"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "Good experience overall"
Voordelen: "personnel et atterissage parfait"
Voordelen: "Friendly crew"
Nadelen: "It was okay"
Voordelen: "Crew & food was amazing"
Nadelen: "WiFi down the entire flight, made worse by the crew continuously promising it was “about” to work. Wouldn’t recommend Emirates to any professionals traveling who rely on staying connected on such a long flight!"
Nadelen: "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
Voordelen: "Because i changed to business class, it was a different experience. Comfort, convenience, good service."
Nadelen: "All went well."
Voordelen: "Seating was comfortable and crew was amazing."
Nadelen: "Food food food. Things have gotten from average to worse in recent times. Specially Travelling from United States out to Dubai."
Nadelen: "This company í overrated. Obvious lack of organization in the boarding process that led to a late departure. Not a sympathetic crew, which had to be reminded the protocols (upright seats before take off) while being inflexible on other things. Chaotic food service. Average entertainment."
Voordelen: "Food was great."
Nadelen: "Seating was very cramped. I paid $900 for my flight, and the seats were so on top of one another you could barely breath without touching another human. Just because other airlines do it ... doesn’t mean Emirates should."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Voordelen: "ICE program and WiFi made the trip comfortable."
Nadelen: "Depending on the plane, you may not get comfortable seats and have difficulty using the touchscreen. The cabin crew is a bit slow in responding to requests and show attitude."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Voordelen: "The entertainment is fantastic"
Nadelen: "The crew, not very hospitable"
Nadelen: "Le repas dans le vol dubai-dhaka"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Entertainment choices are good"
Nadelen: "Crew in economy section was not good, did not serve alcohol even once and when asked they said they will bring later but never did. Bluetooth audio did not work for me so I could not use my noise canceling headset."
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Service et confort"
Voordelen: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Nadelen: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "Fast refreshing flight. Food was great."
Nadelen: "They ran out of food options and I was only row 10."
Nadelen: "No comments"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Tv and kids movies , crew were nice"
Nadelen: "There were not enough chair to sit to wait at the gate B3. Most of us sit on the floor"
Voordelen: "Comfortable seats, nice crew, good entertainment selection"
Nadelen: "The boarding process by bus transfer in Dubai was quite long and convoluted. The food options were limited and overall low quality"
Voordelen: "Late departure but kept informed. Food good."
Voordelen: "The flight was good"
Nadelen: "Everything was great"
Voordelen: "Entertainment system is nice with recent movies and many other selections."
Nadelen: "I found my pillowcase has a long human hair. And noticed the same in the other pillows around my seat. Also, the tray table has a few spots of food stain. One of the toilets, the hinge of the toilet seat is broken"
Nadelen: "Boarding had two long lines for economy. Not clear what the system was. Could have been a bit more organized"
Voordelen: "Seat was not comfortable"
Voordelen: "Cathay pacific is very professional. 100 times better than American Airlines in general"
Nadelen: "One really bad movie."
Nadelen: "The flight was three hours late."
Voordelen: "Seats were ok on par with other airlines. Food served was good."
Nadelen: "More leg space."
Voordelen: "Very professional and attentive"
Voordelen: "Having a single restroom in the economy plus section had folks climbing over each other, especially the bulkhead seats, all of the flight. Even the flight attendants had to climb over the bulkhead folks feet."
Nadelen: "The second security check before boarding had people jumping from their seat section to be checked, as the security staff weren't concerned about people's seating priority. It also seemed a couple of economy plus ladies sat in business class."
Voordelen: "I like the way Cathay has changed the process for selecting and serving dinner in business class. It adds a bit of class to the experience."
Nadelen: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"
Voordelen: "Flight excellent. Service and plane"
Voordelen: "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"
Voordelen: "Very uneventful flights and that is a good thing. Friendly flight crew, good food served and on time."
Nadelen: "The aircraft from was showing some wear."
Voordelen: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
Voordelen: "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Nadelen: "Peu de film en français"
Voordelen: "Boarding on time"
Nadelen: "Food was not fresh. Some crews could not understand English well"
Voordelen: "Not much to like particularly for this flight."
Nadelen: "The crew was a bit rough."
Nadelen: "Plane was old and not Super comfortable. Also no WiFi!"
Voordelen: "Cathay is a good Asian airline, and if you compare it to any American-based airlines, Cathay is exceptional. Staff are generally very friendly and helpful. Seats and food on economy are pretty good, as far as economy goes. Entertainment system is updated and offers a good variety of options."
Nadelen: "They are a bit strict on carry on luggage weight but not that big of a deal."
Voordelen: "Not much, quick though"
Nadelen: "Plane is old, seats are terrible, hard awkward, strange seatbelt clunk of foam plastic, food was horrible, never saw the crew, it was hot, needed water has to go track it down, it was an overnight flight so not all the crews fault"
Voordelen: "Good service"
Nadelen: "Older plane"
Voordelen: "Overall speaking CX flights quality has been declining over recent years"
Voordelen: "I received more than expected"
Voordelen: "Great customer service. Very attentive"
Nadelen: "Lack of room"
Nadelen: "We opted for wheel chair but in Hong Kong we were nor given wheelchair and not informed about it to the passengers. They were not guided to the required flight destination in Hong Kong. When requested for some fruits during their flight they were not given any fruits or juice also."
Nadelen: "The crew gets annoyed when you are in economy class and asks for extras"
Voordelen: "Flight was delayed Made connection just in time"
Voordelen: "Le service, la nourriture, la rapidité. Tout bien été"
Voordelen: "I like most of everything from this airline, Cathay Pacific."
Nadelen: "bathrooms should be cleaned more often"
Voordelen: "CX starts throwing out some old movies, it's nice to see some vintage from my kid age."
Nadelen: "How about some new Hollywood release please"
Voordelen: "My experience with Cathay has been great the last 3 years always a smooth flight to La and to Hong Kong...Great service"
Nadelen: "The only thing I did not like is my experience with vayama thru kayak I had an issue with changing flight times and delayed confirmation upon booking"
Voordelen: "The attitude of the staff was very good so also the service . Food was OK ; could be better within the cost parameters ."
Nadelen: "There wasn't enough choice of entertainment . The snacks offered were good but the refill of exhausted items was not there . Possibly this could be improved ."
Nadelen: "flight took off 27 min late,sat in plane for over an hour waiting to go"
Voordelen: "There was more leg room and the food was excellent!"
Nadelen: "Simply excellent service"
Voordelen: "Good selection of entertainment"
Nadelen: "Long wait to board then to take off...why can't we bring water on board for this Fifteen hour flight????"
Nadelen: "We were unable to check in online two days in advance as we were supposed to. Thus we almost did not get to sit together in a 16-hour flight."
Voordelen: "The A350 aircraft"
Nadelen: "Flight was not long enough...."
Voordelen: "Typical Cathay"
Nadelen: "Not enough bathrooms"
Nadelen: "The ground staff should give us options before, not waiting until we are in Hong kong"
Voordelen: "Seats are comfort"
Nadelen: "Considering travelling on business class, there were no more dinner for 2 people after 1 hour of sleeping. I though dinner should be on held when people were sleeping in business class. In fact, I am wrong."
Voordelen: "I like the snacks and the ice cream"
Voordelen: "I was seated around a number of sick people - and it was a middle seat so hard to get up since there was pretty much no space"
Voordelen: "crew members are friendly"
Voordelen: "Boarding was a bit of a free-for-all even though they called specific rows. Still, it went fast and everything else was fine. Seats were as comfortable as can be expected for economy. Food was pretty good, entertainment was great and the crew was polite and helpful."
Du moment que l’on paye pour choisir ses sièges (bébé, espace pour les jambes…) tout se passe bien. Sinon pas de possibilité de s’arranger avec les autres passagers. Et le check in online marche très bien, très rapide à l’aéroport
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
My connected flight from Warsaw was late. We have to run to the gate in Istanbul. Our bags did not arrive to Boston with us. Three days later we still do not have them.
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
The pre-boarding crew in Istanbul for the flight to NYC did not have accurate information on Covid requirements - kept insisting I need a PCR test, when in fact an antigen test was sufficient for my category of travel. Created unnecessary tension.
The flight was 5 hours late, made us miss our connector to Dallas. No more flights to Dallas until Friday. We were only offered the late flight to Istanbul, hotel overnight in Istanbul. A flight to Houston and we’re are stranded from there. Later, I found a flight to Newark, take a Connector Bus (my costs) to JFK, overnight layover 8 hours, and a flight to Dallas from there. I was refused to change to that flight unless I paid $300, my connector, and any hotel costs if I chose one. Having spent the night before in JFK, I absolutely would need the hotel, it is not safe.
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "The crew and the seat !"
Nadelen: "The food because of coronavirus the service was scaled back"
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Everything good"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "The crew members were really nice"
Nadelen: "Everything was great"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "We liked the ability to watch movies and television programs to pass the time."
Nadelen: "We did not like that to use Internet we had to pay an extra fee. We did not care for the food. We were not impressed with the cleanliness of the aircraft. We did not like that the bathrooms ran out of water to wash our hands. We did not like that flight attendants handled and served food with no water on the flight to wash their hands. Most flight attendants were unfriendly. The one gentleman that served us was pleasant. We really did not like that between the food service we saw virtually no flight attendants other than those sleeping in the area at the back of the plane. We did not like that we could not understand the announcements made. We did not like the fact that passengers were not reprimanded upon landing for using electrical devices and laptop computers even though an announcement had been made to turn all devices off and put them away. Once announcement was made not one flight attendant said anything to those people around us who did not follow the request. We did not appreciate the uncomfortable seats."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Excellent Flight and crew is vary friendly and helpful"
Voordelen: "This was my first time flying Turkish Airlines and they are exceptional! The crew was very friendly and helpful and their food! It was delicious! They also have a way of making you feel like a first class passenger in economy! Will definitely fly with them again!"
Nadelen: "For a long international travel, there is nothing bad to say. They are superb!"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Overall flight is good"
Nadelen: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."
Nadelen: "Turkish airlines from Istanbul to Nairobi Announcement for medical personnel or doctor to come help. We pushed the button and the flight attendant came to our row. We unbuckled and we’re ready to get up and he said “ I have an elderly woman but first I need to see your license. In shock we said you need the license for us to be able to help? He said unfortunately that is our policy. I happen to have mine because I brought it along for the medical mission. I showed it to him then he gave some detail still not allowing us to see the person that needed attention:"
Voordelen: "Friendly crew, entertainment system"
Nadelen: "No air or ventilation on the flight. I took four flights on this trip and all were hot and uncomfortable. Space was very tight. I’m not very tall, yet I was struggling to get comfortable or even eat in the small space of my seat."
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Nadelen: "My only complaint would have to be that their bathrooms on the plane were a dirty. Other then that the airlines was excellent!!!! I would definitely recommend Turkish Airlines to family and friends."
Voordelen: "Friendly crew"
Nadelen: "The issue of excess baggage. Would appreciate to buy on line before my flight so that I know how much to carry and also that I am covered before leaving home. Payment at the airport may be too costly as well as unreasonable. It's like a penalty for having excess luggage. This is the reason I prefer flying with EMIRATES because they afford me to but pay fir excess luggage before my departure. Planning ahead is key"