Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten naar Cancún
|september||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 4%.|
|augustus||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 19%.|
Gemiddelde prijs retour
|€550||(gemiddelde prijs in de afgelopen 2 weken)|
Topdeal enkele reis
Het goedkoopste vliegticket naar Cancún vanuit België was in de afgelopen 72 uur €173 voor een enkele reis en €330 voor een retour voor de route vanuit Brussel naar Cancún. De populairste route is vanuit Brussel naar Cancún en het goedkoopste ticket dat in de afgelopen 72 uur voor deze route is gevonden, was €330 voor een retour.
De luchthaven van Cancún ligt 14 kilometer vanaf het centrum van Cancún. Bekijk op kaart.
Cancún bereik je met Luchthaven Cancún, oftewel luchthaven van Cancún. De luchthavencode is CUN.
De meeste bezoekers uit België kunnen zonder beperkingen reizen naar Cancún.
Lees meer over de reisbeperkingen voor Cancún
Bezoekers uit België hoeven niet in quarantaine te gaan nadat ze in Cancún zijn aangekomen.
Bezoekers uit België zijn niet verplicht bij aankomst in Cancún een negatieve COVID-19 PCR-test of antigeentestresultaat te laten zien.
Mondkapjes:Verplicht in gesloten ruimtes en het openbaar vervoer.
Restaurants: Open met beperkingen
Kroegen:Open met beperkingen
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar Cancún.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar Cancún binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Cancún vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar Cancún, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "L'équipage et le personnel embarquement étaient très agréables"
Nadelen: "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"
Voordelen: "Pilot was friendly and addressed the crew and passengers multiple times with updates."
Voordelen: "Crew is was good. I did experienced something I have NEVER experienced before. While people were STILL trying to get to their seats the pilot pulled from the gate. I was extremely surprised that such action was done. Everyone should be seated before plane pulls from the gate."
Nadelen: "Before pulling from the gate all passengers should be seated."
Nadelen: "Le procédé d’embarquement"
Nadelen: "Flight was late, boarding was archaic, seat pitch in for economy was tighter than I am accustomed, Could not purchase foo or drink because cash was not accepted & my credit cards were denied for offline purchase. No snacks or drink machines in boarding waiting area. Crew looked uninterested"
Nadelen: "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"
Nadelen: "Pouvoir décharger les boarding pass, le site de BA is not user friendly, heureusement t staff tres ftriendly à l’aeropor"
Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"
Nadelen: "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"
Voordelen: "service de l'equipage"
Nadelen: "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"
Voordelen: "Crew and airline was fine"
Nadelen: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."
Nadelen: "Une collation gratuite pendant le vol"
Voordelen: "Comfortable new plane, friendly staff."
Nadelen: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."
Voordelen: "La couleur de l avion ."
Voordelen: "le personel etaient aimable et souriant"
Nadelen: "nous avons eu un delay"
Voordelen: "la ponctualité, l'accueil"
Nadelen: "pas de boisson ou nourriture offerte"
Voordelen: "Personnel de bord sympathique"
Nadelen: "L’organisation De l’embarquement"
Voordelen: "Propreté et état général de l'avion"
Nadelen: "Des hôtesses plus souriantes"
Nadelen: "ne pas etre entre deux inconnus"
Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."
Voordelen: "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Nadelen: "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"
Voordelen: "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Nadelen: "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"
Nadelen: "Une heure de retard au départ de Genève ."
Nadelen: "not ONE single smile !!!!"
Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"
Voordelen: "Cabin crew"
Nadelen: "Le retard"
Nadelen: "25 min de retard pour le décollage"
Voordelen: "La sympathie de l'équipage"
Nadelen: "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."
Voordelen: "L'équipage très serviable et aimable Embarquement rapide"
Nadelen: "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"
Voordelen: "Les films bien diversifiés et nombreux en français"
Nadelen: "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."
Nadelen: "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."
Nadelen: "Entertainment totally outdated ! Unresponsive screen"
Voordelen: "Sièges super confortables, calme, bon service, bon repas..."
Nadelen: "Pas de wifi dans un A380 en business class, même pas payant... c'est juste scandaleux!"
Voordelen: "Pro et en règle sur les timing et prestations"
Nadelen: "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."
Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"
Voordelen: "The staff/crew were lovely!"
Nadelen: "Older plane, so no captioned movies."
Voordelen: "Siège relativement confortable, nourriture excellente, abondance d’alcool, variété de films, présence de films récents."
Nadelen: "Courtoisie des employées n’etait pas excellente. Le service était TRÈS long. 4 agent.e.s de bord, ce n’est pas suffisant pour la taille de l’avion. Employé.e.s pas toujours sympathiques, et parfois plutôt rude."
Voordelen: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Nadelen: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."
Voordelen: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."
Voordelen: "The crew on this flight were awesome!! They were friendly, warm, and very accommodating throughout the flight. Legroom was decent and overall flight was comfortable."
Nadelen: "There could have been more options with the food. Because we are vegetarians we were stuck with pasta and pizza-related food for the 11 hour flight. Quality of food was good however."
Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"
Voordelen: "Personnel accueillant au sol et en vol, ponctualité du vol"
Nadelen: "Not even provide customer a cup of free water,this is the first time I ever have had experienced with in my life"
Voordelen: "Tout a bien été"
Voordelen: "La ponctualité, la nourriture, le choix de films"
Nadelen: "Drinks not complimentary. The tickets we bought come with one checked bag for free, but the airline said since we bought it on Kayak it doesn't come with a free checked bag. Had to pay an extra $40 for each. Deceptive policy if you ask me on behalf of British Airways."
Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."
Voordelen: "Ice cream"
Nadelen: "Seat too cramped"
Voordelen: "Service was excellent"
Nadelen: "Food was served cold. They came back later and offered it hot, but it was way later."
Nadelen: "Sick joke of an airline they treat you like cattle even in first class if you can even call it that. It’s more like premium economy and the staff is not friendly they act like they are put out when you ask for anything."
Nadelen: "Our flight was delayed two hours. We arrived safe but still, the delay creates such an impact on traveler’s plans. AA didn’t even offer bonus miles."
Voordelen: "It was on time."
Nadelen: "Seats were impossibly small. Family in front of us kept removing their face masks. Wife pulled hers down to take selfies every few minutes and husband consistently wore his below his nose. Flight attendant asked him once to pull it up and he did, only to pull it down again a few minutes later."
Nadelen: "Sat on the runway for over an hour. Lack of communication and lies.."
Nadelen: "Individual TVs, perhaps"
Voordelen: "Crew were very friendly"
Nadelen: "AC power. Seat back TVs."
Voordelen: "second flight was delayed about 30 minutes"
Nadelen: "Bring back the individual TV's"
Nadelen: "Super hot inside the cabin and little we could do to lower the temp"
Voordelen: "Crew was fantastic but seats lack padding which agrivated my tailbone."
Nadelen: "A second beverage service would have nice."
Voordelen: "The cabin crew"
Nadelen: "The gate agents were utterly rude and unprofessional. If you’re going to be so negative why work in customer service ?!?"
Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"
Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"
Nadelen: "Flight delayed 1h30, no food or beverage served!"
Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."
Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."
Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"
Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"
Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"
Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"
Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"
Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"
Nadelen: "Une heure de retard au décollage"
Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."
Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."
Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."
Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."
Nadelen: "1 hour delay boarding then another hour waiting for a Pilot!?"
Voordelen: "On time"
Nadelen: "Boarding system, come located entertainment o/b, non existan food/snacks"
Voordelen: "Everything on time."
Voordelen: "Plane is clean. Well kept"
Nadelen: "Wifi. It terrible"
Voordelen: "Timeliness and friendly staff. Arrived before scheduled time..."
Nadelen: "Retard d’une heure"
Nadelen: "After getting us lined up for boarding we were told to wait due to maintenance."
Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"
Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"
Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"
Voordelen: "tout le service en général."
Voordelen: "Arrived early in CUN!"
Nadelen: "Food selection"
Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."
Voordelen: "quick flight"
Nadelen: "seats are very cramped"
Voordelen: "On time"
Nadelen: "Nisy airplane and hard seats."
Voordelen: "Our flight was delayed somewhat by a service door not completely latched. The plan returned to get it closed, then was promptly airborne. After the delays, the flight actually made it to our destination by our scheduled arrival time."
Nadelen: "Snacks were okay, nothing to shout about. Streaming movies is still of a mystery to me, not an intuitive experience in any sense of the word. the sites AA provides to answer one's questions don't give any real guidance on 'how', just state what, kept pointing me to the app which doesn't have any menu item to view movies. took me well over ten minutes to find any helpful information."
Nadelen: "Was not compensated for arranging trans from Albuquerque to Santa Fe! Refused delivery of bag Santa Fe address!"
Voordelen: "Everything worked the way it was supposed to. Bag transfer through customs and transfer to domestic was easy."
Nadelen: "Snacks and food in general on US operated airlines is generally sad. American Airlines should learn from Qantas about food quality and service."
Nadelen: "Very narrow seats"
Nadelen: "Lost luggage for more than 18 hours. Poor costumer service by baggage assistance: Too many issues to even mention it. Arrived in Cancun w/o luggages and connection to Cuba with another airline and no luggages for 2 weeks."
Voordelen: "On time. Comfortable seat. Courteous crew. Easy transfer."
Nadelen: "Not having to wait in the hot line. It is terrible that you cannot pick any seat if you buy economy. And the economy seats are tiny!!! The rate for checking in baggage is more expensive than other airlines. Food was terrible: both for dinner and breakfast had plane awful sandwiches . Not traveling iberia again"
Voordelen: "From checkin, to boarding, to the fly, to luggage collection - the staff were all friendly and helpful and the whole experience was without issue. The flight was comfortable, leaving a touch late and arriving 10 minutes early. I have no complaints at all and would be happy to fly Iberia Express again."
Nadelen: "If I had to find one thing that wasn't so good - it was the time it took for everyone to put their carry-on luggage in the overhead lockers although this is not the airline's issue but became their issue because it meant the boarding process took a while. As mentioned - only a minor issue."
Voordelen: "Food was good, lots of great movies to watch during such long flight."
Nadelen: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."
Nadelen: "Awful awful baggage collection in Madrid - longer than. One hour"
Nadelen: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."
Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"
Voordelen: "The crew was good. Seat is ok, not very comfortable."
Nadelen: "The space between seats was just microscopic. I’m 6ft tall and I really had a bad time in those 2h30, all twisted and unconfortable."
Voordelen: "Food on board was really good in general and some of the crew members where so polite and helpful but the rest of them nop."
Nadelen: "The way the crew was serving the meals and offering everything was disappointing, in few word no good. Coffee, coffees anyone? Coffee, coffee! Please! That’s not a way for serving"
Voordelen: "Excellent flight, timely"
Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"
Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"
Nadelen: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"
Voordelen: "Madrid's airport is comfortable and modern."
Nadelen: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."
Nadelen: "Our seats was almost the last seat of all our flights, even we checked in very early."
Nadelen: "movie selection very poor"
Voordelen: "They took invalid information from my travel records which resulted in my passport from 2006 being on my ticket for 2017. Aside from not helping me getting on the plane, and or another connection, they proceeded to tell me after the fiasco that they are in no way elligble to refund anyone and are a 3rd party, therefore not liable. $700 and its not there fault. They just pushed all the paperwork"
Nadelen: "The fact that no one in this company is liable or helpful in tge slightest after they have your money"
Nadelen: "dirty bathrooms, little space, the crew seemed tired and a"
Voordelen: "Arriving safely on time."
Nadelen: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."
Nadelen: "On time, food is ok."
Voordelen: "clean, good entertainment services, and service from crew"
Nadelen: "delayed start, very cold temp. during flight"
Voordelen: "Entertainment package consisting of up-to-date TV shows/ series and movies that have recently been released. The time passed by faster than expected with this. The meal plan was better than some restaurants. With Meatballs being the main course followed by rice & veggies and finished with the sugar cake."
Nadelen: "Having the seat by the bathroom. Even though passengers were instructed not to form a line, they did and were encroaching in my personal space for the majority of the flight. Though this is not an airline issue, it did effect the comfort of the 4.6hr flight."
Voordelen: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Nadelen: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."
Voordelen: "The crew was great, we were on time and the food was airplane great"
Nadelen: "There was 0 legroom. My legs (and I'm 5'10") were literally bulging into the seat in front of me the entire time. I looked around and saw many other people with similar issues holding their legs sideways, etc. Ughh"
Voordelen: "a non event flight - meal was ok, flight attendants helpful"
Nadelen: "airport in london - waited for hours to find which gate to used - sent us across to the wrong side and then only 40 minutest to board and we were running to take underground rail back to other side and find correct gate."
Voordelen: "Hay buen entretenimiento y hay espacio suficiente."
Nadelen: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."
Voordelen: "I liked the inflight shower courtesy of turbulence and staff serving drinks"
Nadelen: "Not a British airways flight, but Iberia. No TP in the head"
Voordelen: "Wide bodied aircraft"
Nadelen: "No free drinks or snacks"
Voordelen: "On time and great service by crew"
Voordelen: "The entertainment was good when it was working"
Nadelen: "Service was horrible. Announcements were not being made adding to confusion in the cabin"
Nadelen: "Iberia is not good at boarding"
Voordelen: "not budget airline"
Nadelen: "nothing different with budget airline, small seat, paid food and seat..."
Voordelen: "great service and nice flight. great pilots and safe trip."
Voordelen: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Nadelen: "Nothing really stands out unless you want to make coach like 1st class for the same price"
Nadelen: "It landed with a very narrow window to my connecting flight"
Voordelen: "Seats and service"
Voordelen: "The friendly, professional and always willing to help and device staff. The tasty food and snacks. There was always a member of the staff visible so it was easy to get water during the 10 hour flight. Or you can go and see them into their resting area and they were willing to help."
Nadelen: "I tried to paid for an upgrade but the ground staff wasn't very accommodating, she just said no."
Voordelen: "Surprisingly more leg room"
Nadelen: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."
Voordelen: "Choice of entertainment: movies, tv shows, etc."
Nadelen: "Wifi was >$50!"
Voordelen: "All went well!"
Nadelen: "While making the reservation online it said that you could declare your luggage when you do online check in 24 hours before your flight and the charge would be 15 euro's per bag or if you wait and do it at the airport it would be 30 euros per bag. I tried numerous times to do the check in before our flight and it kept saying unable to complete. I explained this to the agent at the airport and he still charge us 30 euros per bag."
Nadelen: "They kept delaying the flight and then cancelled. I had to take uber to Penn Station and then AmTrack to Union Station. Otherwise I would not have gotten back until over 24 hours later the next day. So, in the end I had to spend over $200 more to get home. I really have never had a good experience flying Iberia."
Nadelen: "Iberia should do something about its check-in process, it seems way below the industry standards. 1. Online check is only worth if you don't have any luggage. If you do, there's no point of doing that, because there's one line for both check-in and luggage drop off. 2. If you arrive to the airport 1h45min before the flight (LOCAL flight!!!), you'll be among the last ones to check-in, because you will spend about an hour in the line (there's just two people at the register: one for economy and one for business). In the end everyone in the line will get checked in (thanks for that), but the flight will be delayed and Iberia will blame the security (which takes 5 min to pass, unlike the check-in process."
Nadelen: "Late departure."
Nadelen: "We took the red eye and there were children that would not stop screaming and crying. This was not your usual crying infant. These children were able to speak. The crew did nothing about it and let these children yell and scream as they played games on the provided tv. Most of the people on the flight were displeased by this family that made so much noise."
Voordelen: "Service was nice and friendly"
Nadelen: "As with all airlines the seats could be better"
Voordelen: "Cres was great and the food"
Nadelen: "Flight was 4:30 hour late"
Voordelen: "Enternainment selections were ok."
Nadelen: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."
Nadelen: "A good team. They all made good efforts. Just fine"
Voordelen: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Nadelen: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."
Voordelen: "Nice crew."
Nadelen: "We were waiting for a long time in the bus from the airport to the aircraft. Once we got to the plane, we were waiting inside the bus again."
Nadelen: "No entertainment. Flight was an hour late due to mechanical problems. They could have kept us better informed."
Nadelen: "Good flight, on time. Service ok. Captain did a good job communicating. Nice touch with wine at dinner."
Nadelen: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."
Voordelen: "My eyes were closed and the crew passed by while serving food but did not wake me up. As a traveller I been woken up while food was served or food was kept on the seat tray."
Nadelen: "Overall the flight was good but I dont know why the crew was like that, and the flight seats ain't comfortable and were to close to each other. I legs wasnt comfortable"
Voordelen: "Really spacious, clean and comfortable"
Nadelen: "Good service but not top of the line "go out of their way" service"
Voordelen: "The people on the plane were super nice and the flight was nice as well. the price was cheaper than many others."
Nadelen: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific African destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. That rule rule is unfair and racist. Now that I am back, I have a bag missing. Wow!"
Nadelen: "The flight was with some delay."
Voordelen: "Friendly staff"
Nadelen: "One of my checked bags never arrived. It has been a week and I still don't have my bag."
Voordelen: "I travel for pleasure a lot and this was my first time flying TAP Portugal. I flew from LIS to MAD and the crew were overall more friendly and smiling than on US domestic flights. The plane was clean and bright. I did not notice if the seats recline. I will be using them for short flights throughout Europe when I return for visit."
Nadelen: "Flight was so short they rushed us eating the cookie and only water was served that I could tell. Also, TAP has their own boarding check-in wing of Lisbon airport. It was not clearly marked and Eropean arrows pointing up could mean to continue forward, as well as go to upper floors."
Voordelen: "everything was fine. nothing specifically wrong or bad."
Nadelen: "had the same food the third time this week. they could do more"
Nadelen: "No film"
Nadelen: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Nadelen: "The flight was cancelled few hours before departure. I called the customer service and they a flight to Tel Aviv a day after with 3 stops. It was imposible to accept, so I've cancelled and bouhgt another ticket from other airline and ask for refund. Three months later I still waiting for the money. Not recommend at all TAP."
Nadelen: "Flight was delayed"
Voordelen: "The airplane crew was very professional. The entertainment was very good."
Nadelen: "Space and mobility was very limited."
Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."
Nadelen: "No air conditioning. Lots of apps didn’t work on the entertainment device."
Nadelen: "The fact that the airline only gave us a 18Euro voucher good enough for one meal. A thievery."
Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."
Voordelen: "Great experience"
Nadelen: "Crew was helpful. Flights were on time and overall experience was very good."
Nadelen: "The space/seat size was very limited"
Voordelen: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Nadelen: "Can't think of anything."
Voordelen: "The staff were really friendly and the flight was as comfortable for me as a transatlantic journey in stage class can be. The food was surprisingly tasty and that Portuguese wine was offered for free made me and the passengers around me feel welcomed and well taken care of."
Nadelen: "My flight arrived late, apparently, as myself and people on two other connecting tap flights all deplaned after our respective boarding calls had begun. There was no announcement for people with tight connections or about what to do if we couldn't make them. That tap didn't plan out sufficient connection times for the conditions of the airport, and that it was security, not to itself, that did anything to try to expedite is through passport control, etc was disappointing and resulted in several extra hours stuck in the airport for me and for those on one of those other missed flights having to wait overnight for another seat"
Voordelen: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."
Nadelen: "We missed our connection Lisbon to Venice because our plane out of Boston was delayed. We flew TAP Lisbon to Rome and then Alitalia to Venice. Our fight to Rome was delayed. We were never told the plane was delayed or how long we should expect to wait. We just stood at the gate waiting to board and time ticked further and further past the boarding time listed on our tickets."
Voordelen: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"
Voordelen: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Nadelen: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."
Voordelen: "Great comfy seats, checking was a breeze and the staff were friendly"
Nadelen: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."
Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"
Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"
Voordelen: "The flight was very quick but pre boarding process was too long.There was no beverage service on the flight."
Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."
Nadelen: "Seats, food, no internet, no wifi no USB outlet Besically it's old time flight"
Voordelen: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Nadelen: "My video screen did not have English available"
Voordelen: "Timeliness of check-in and the flight."
Voordelen: "Entertainment! Loved having such a wide selection of things to watch on the screen at my seat. Such a nice luxury to be able to watch a movie, a show, check the status of the flight/plane/distance/time/map, and more."
Nadelen: "The food wasn't that appetizing. It actually gave me upset stomach for the rest of the flight. I was in the bathroom 3x during the flight and I usually don't use the restroom more than once during any given flight. I didn't like that when asking for a drink of water, they only give a half full cup of room-temperature water. On an 8 hour flight, I get dehydrated and could drink 2 water bottles alone. I don't like to be a nuisance to the attendants so I only asked for water twice. I just wish they would provide small personal bottles per customer. I also have never flown on TAP before so I wasn't aware of anything like how to call an attendant using the touch-screen or even that watching movies was free. It should be said over the intercom at the beginning of the flight."
Voordelen: "Ease of boarding"
Nadelen: "Wait at baggage claim was too long"
Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."
Voordelen: "Lucky, had a seat in the front row so had room for my knees. The crew, as always, fantastic. Polite, professional, sense of humor."
Nadelen: "TAP is the worst. I"d rather walk than book a flight with them."
Voordelen: "Low cost"
Nadelen: "Kept switching gates"
Voordelen: "Left on time. Served food and drinks. Friendly staff."
Nadelen: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."
Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."
Nadelen: "Seats were uncomfortable"
Voordelen: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nadelen: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"
Nadelen: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."
Voordelen: "Flight Time was short and arrival and departure times excellent."
Nadelen: "Could have had more recent movies and more variety"
Voordelen: "The crew was friendly and gave clear instructions, they worked as a team."
Nadelen: "I would appreciate clearer information about bagge costs"
Nadelen: "Free wifi for business class customers. $6,000 ticket then asked to pay 10/hr for wifi is insulting!"
Voordelen: "The in flight attendants were very helpful and attentive. Boarding was quick and organized."
Nadelen: "The entertainment system didn’t work well to start, and then stopped working altogether 2 hours into a 5hr flight. The staff tried to fix it and were very apologetic, which made up for it. The seats were a little too hard for me. I was pretty sore by the end of the trip."
Voordelen: "It was basically a United flight instead of Air Canada. Had usuall good quality United service"
Nadelen: "No problems"
Voordelen: "It’s not everyday that you get a meal for free on an airline in addition to friendly service. Even though the flight was 7 hours, it was a smooth and enjoyable one."
Voordelen: "There is no built in entertainment system. Download the app on your phone to be able to watch movies in flight."
Nadelen: "Not much room in economy class."
Nadelen: "Delayed for 2 hrs! Crew not particularly great."
Voordelen: "There seems to have been improvements to the check in and boarding for disabled disabled passengers like myself at Pearson. Much easier to drop off luggage and move quickly to the wheelchair pickup area. Staff were courteous and efficient."
Nadelen: "Spacing between seats continues to be a problem especially for disabled clients. Because I was travelling alone, I was asked if I would move to accommodate someone with a pet carrier that would not fit under the seat they were in. I declined but wondered how they were allowed to board with an oversized case. Also seemed strange to ask a disabled passenger to move."
Voordelen: "Take off and landing smooth and relatively smooth in between."
Nadelen: "6 hour flight no food included. Came by twice for beverages. No entertainment. Probably the first time in 10 years I've been on a flight without any screens for entertainment. Goes without saying, no USB plug in."
Voordelen: "When the flight was cancelled due to mechanical issues my flights from Victoria to Cancun was rerouted through Toronto with free hotel where my brother and I shared a bottle of wine at Air Canada's expense..."
Voordelen: "Everything you would expect for a budget flight. Comfortable seats with a decent amount of leg room. Quick boarding time and landed on time."
Nadelen: "Entertainment only available for purchase with a tablet rental. Corners of the floor were a little dirty."
Voordelen: "I love this flight. Great airplane and great staff. Air Canada international >> air Canada domestic."
Voordelen: "Staff was courteous."
Nadelen: "Entertainment Was limited. Ran out of options for food because of flightbdeparture delay we were over 6hours on flight and many were hungry."
Voordelen: "Really liked I have space for my legs."
Voordelen: "Food was good. Flight staff was pleasant."
Nadelen: "Boarding took forever. There was a child that screamed the entire way. Wish flight staff was trained on calming children, even though I know it was just bad planning on the parents. Also wish there was a hygiene policy. Half the flight was not wearing deodorant, and you could tell."
Voordelen: "Flight crew was nice and accommodating."
Nadelen: "They should be more thorough in the economy clad cabins to make sure that passengers have their bags put away way before we leave the gate. Flight crew hardly walked through the aisles in economy and were attending to th other cabins more."
Voordelen: "Very confusing. United personnel running Air Canada ground operations. Took 30 plus minutes to check one bag because there were not enough staff checking passengers in. Then flight was supposed to be delayed 90 minutes. This meant missing connections so automatic rebooking took place. Flight was then not delayed and had to rebook on original flight. Naturally bag didn't make the trip."
Voordelen: "Crew on board as accommodating as they could be."
Nadelen: "Arrived at the airport to find hundreds of people on line trying to check in. No Air Canada employees were explaining anything to anyone, as we all stood in line for over a hour, nervous we'd miss our flights. Word was passed from the front of the line that the system was down. They held planes, so I guess everyone eventually made it to their flights--but not until everyone was stressed out to the limit. Lack of assistance from Air Canada personnel was glaring."
Voordelen: "Nice crew- efficient boarding"
Nadelen: "One bathroom for all of economy. Poor snacks. No chance to get electronic boarding passes"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"
Voordelen: "The pilot seemed good and the staff on the plane were nice overall"
Nadelen: "Customer service from the group staff that checked us in was horrendous... (Lisa from Chicago ). We were not aware one of us needed eTA to fly through Canada and the agent was so belittling, rude and plane wrong with her information, that if it had not for our smarts, we might have not made it to our destination. I do not spend so much money to fly with an airline, whose agents treat it me like this! She really should be fired for her terrible manners and for giving customers wrong information..the second supervisor we talked to helped us, but the impression we got from the agent was so terrible, that it was hard to feel any good...no food on a flight during lunch hour, seems unfitting."
Voordelen: "Seats comfortable"
Nadelen: "No overhead bin for centre section of row that my seat was in made it very inconvenient. It seemed to take far too long to offload the plane at the gate; we waited over 10 minutes for the door to open."
Nadelen: "My daughter has a peanut and nut allergie and air canada still serves them on a plane. I found 2 nuts in my seat ..I had to wipe down my seat as well as my daughters"
Voordelen: "The smiling and helpful crew members"
Nadelen: "The seats were uncomfortable and the tv didn't work well"
Voordelen: "Nothing. This was the least pleasant flying experience I've ever had."
Nadelen: "1. They scheduled me for an overnight layover FOR NO REASON when there were multiple flights leaving earlier to my ultimate destination. 2. The airplane food gave me food poisoning and I had to spend the night in the ER. 3. My flight the next morning was delayed by 3hrs. Meanwhile, other flights to the same destination were taking off with no problem."
Nadelen: "Not the most comfortable aircraft"
Voordelen: "I thought the crew was awesome. Very friendly, but the bathrooms definitely needed to be taken care of. SO dirty."
Nadelen: "TV wasn't working at all which made for a very long flight! Food selection ran out. I felt like the plane was old and outdated."
Voordelen: "On time. Comfortable plane"
Nadelen: "Extra security and customs checks changing planes in Canada"
Voordelen: "We got to destinations safely"
Nadelen: "I was worried that we won't make it to the land. I guess it was windy, but the plane was shaking too much"
Voordelen: "The food"
Nadelen: "The crew was absolutely terrible and very rude"
Voordelen: "Friendly and helpful flight attendants"
Voordelen: "On time. Clean plane"
Nadelen: "Miscommunication with luggage No food included but at extra cost No entertaining at all! Only through wifi in your own device and you have to download an app BEFORE boarding for it to work but yet, no one tells you"
Nadelen: "I tried to call your airlines to reserve a spot for humanitarian supplies. I run a rescue for dogs in Cancun. I could never get through to anyone and there is no info on your tickets about the cost of a third bag. I was charged an extra $500.00 for two extra bags that were carrying donated supplies to help the animals. But your airline made it a useless endeavor because they ended up costing more than they were worth. The people at the gate were unbending and I'm so disappointed that it is more important to you to make money than help non-profit organizations. I have run Isla Animals for 15 years and have had much help from kind airlines, I won't be flying yours or recommending yours to any dog lovers."
Voordelen: "Plane left on time, smooth flight, arrived on schedule."
Nadelen: "1. Food very substandard. Hot food not very well prepared and rather tasteless, and snack was like a cardboard wrap with some salsa sauce in it. A disgrace to a major airline like Air Canada. Selection of drinks very limited. 2, Staff persisted in speaking mostly French, on an international flight. Some announcements were made only in French. As a Canadian, I can follow French, but let us remember that English is the international language. To use French is not fair to other nationalities, who expect English. 3. Seats far too close together for a long flight. There was more legroom on the Jazz flight from Montreal to Ottawa! 4. Entertainment kept breaking down. Headphones for my wife did not work, and eventually both of our screens went dead. Her's quit right in the middle of a movie. Bad!! 5. Boarding passes had zones on them, but these were totally disregarded in boarding. This resulted on overcrowding, long waits, etc. Hard on older people!"
Voordelen: "I am glad to have this opportunity to express what I was thinking when I got off the plane on Sunday. That was one of the best flights I have ever had. The flight was so smooth, take off, during flight and landing. Koodoo sto our captin! Also, I noticed the sir quality was great. I'm didn't feel dry or irritated by the sir as can sometimes happen. The crew were pleasant and I liked my seat. Hope the flight back is as enjoyable."
Nadelen: "Nothing of import."
Voordelen: "I had a five year old and an eleven year old traveling with me and was able to board early and get them settled before everyone else got on."
Nadelen: "We didn't see much of the flight attendants and my grandson became ill. We could have used more water throughout the flight as that may have prevented him from getting sick."
Voordelen: "Treatment to old passengers"
Nadelen: "Hardly nothing except my baggage had been damaged on handling. Some redress is welcome with thanks"
Nadelen: "Delayed 2h"
Nadelen: "Captain's announcements were inaudible from the wing seats. Seats very cramped - I'm only 5 feet tall and barely had room for my legs. Also, unable to see safety demonstration as the seat backs were too tall for a short person to see anything but the back of the seat in front of me."
Nadelen: "Engine noise unbearably loud French safety demonstration Restrictions around wearing headphones"
Voordelen: "Lovely crew."
Nadelen: "Coach seating on the 777 is tight for anyone with long legs over 6 feet tall."
Voordelen: "Great airline. Highly recommend them"
Voordelen: "Spacious seating."
Nadelen: "Flight attendants unimpressive in their interest."
Nadelen: "5 hour delay. Didn't get the correct seat."
Nadelen: "Staff needed assistance in folding stroller - whereas this has never been a concern on porter. - stroller was thrown on the floor at landing and retrieval."
Voordelen: "Service was fair"
Nadelen: "Lst 2 of 3 suitcases, no entertainment in seatback, personal device entertainment was very limited and dated, wine is not complimentary with meals on a long flight, screaming babies, overhead light would not work for the right side or middle of plane. As an Alliance member, you failed miserably. We will be seeking partial refund for you sendng one bag to Athens, one to Zurich and one to Munich."
Voordelen: "Comfy seat, good food, great attentive service and wonderful safe take offs and landings! Also we received extra treats for their inaugural flight from Brussels to Toronto."
Voordelen: "My air Canada app. Worked great for entertainment"
Nadelen: "Sitting on the plane for over an hour before we could take off The plane needs a good cleaning. Small size bits of garbage on the floor next to the wall. It's getting missed ... Needs to be vacuumed"
Voordelen: "The flight left on time. The crew were polite and professional. The pilot didn't hit any bumps in the air."
Nadelen: "I don't like flying in general. It is one long hassle from what you can carry in your luggage to the cramped quarters. It is still faster than driving."
Voordelen: "Staff was pleasant and helpful"
Nadelen: "We did not know about having to download the App for the entertainment option. This would have been good to know before hand"
Vliegmaatschappijen die naar Cancún vliegen hebben aanvullende veiligheidsmaatregelen en een aangepast beleid ingevoerd om reizigers beter te kunnen voorzien. Het beleid verschilt per vliegmaatschappij.
Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten naar Cancún
Mondkapjes zijn verplicht aan boord. Deze worden uitgereikt op vluchten naar Cancún
Zitplaatsen met sociale afstand
Middelste zitplaats niet beschikbaar op vluchten naar Cancún
Test voorafgaand aan vlucht
Testen op antistoffen en testen bij symptomen voor vluchten naar Cancún
Geen wijzigingskosten. Zoek flexibele vluchten naar Cancún