Vind goedkope vluchten vanuit Cancún naar België

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "I had a nice exit row seat and the plane had a good selection of entertainment."
Nadelen: "flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers."

Voordelen: "The food and the fast and efficient customer service."
Nadelen: "There was too many parents who were super loud and didn’t care about their children jumping and screaming around the plane for 12hrs. I wish the fly attendants said something to calm down the situation."

Voordelen: "Seats extremely tight."

Voordelen: "That was extremely nice of the company that we had that little package with toothpaste, toothbrush, pillow, slippers etc. Very happy about that."
Nadelen: "I wish I could have access to wifi on the plane, to tell my family how I was doing."

Voordelen: "I don’t like any thing take them over 5 hour to take me to the hotel"
Nadelen: "Everything I don’t like I don’t think so I will fly for free even"

Voordelen: "Nothing"
Nadelen: "Passengers were throwing up and the crew did not pass through the cabin to provide any sickness bags. I had to swap my first row seat to the last row as a passenger next to me had thrown up which had caused the entire seat to be dirty."

Voordelen: "Smooth flight. Food was better than flight out of NY. Very tasty. Terrific crew."
Nadelen: "Seat was a bit cramped but this was a coach seat so my expectations were not high. Aircraft was smaller than first flight so seats were also smaller."

Voordelen: "Every thing"

Nadelen: "I attempted to cancel this flight and arrange to use the same route within a year, but when Oct 3 came, nothing had been done. I called as I had before to Justfly and was then told that I had to use the ticket by the date I purchased it (3/26) . I should have just done nothing as when I cancelled the ticket, it cost me another $100l. I will not use Justfly again. I am out more than $1000."

Voordelen: "The friendliness and the ease of flying alone."

Nadelen: "they lost one pc of luggage which is not good but otherwise we were hasppy"

Voordelen: "Excellent service from ticket agents, cabin stewards, etc."
Nadelen: "Because we were late, my baggage didn't get transferred. I had to ask around to find out who handles Turkish air baggage issues in Tel Aviv. I found out within a out half an hour what would happen -- you had them delivered to where I was staying the next day. It all went smoothly and fortunately I had allowed extra time after I arrived ... no problems. And the people who handled your baggage claims were professional."

Voordelen: "Nothing"
Nadelen: "The counter could not find my reservation a d they said because i booked online i had to go to another counter and then back to check in. It was pretty stressful"

Voordelen: "The service, food,seats,crew,hot towel, slippers & more."
Nadelen: "Nothing. Everything was great!"

Voordelen: "Food"
Nadelen: "After bus arrived at steps kept on it 20 mins. 2 more buses arrived in this time. Still wait. Then let out all at once. Massive queues to board. Poeple not dressed for this. Poor babies crying Maybe 15 mins waiting in 2am cold on tarmac."

Nadelen: "Deplaning and boarding at Istanbul. There were no gangways. We were made to get into a bus in heavy rainfall. We were drenched by the time we got into the next plane."

Voordelen: "First leg (Mia to Instanbul) crew was excellent!"
Nadelen: "second leg (Istanbul to Johannesburg) crew were rude!!!"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "Our Turkish Airlines flight was late boarding and passengers were upset about not being able to make their connecting flights. The crew handled it well, but anxiety was high. The food is always good and one of the reason I fly Turkish Airlines on a regular basis."
Nadelen: "Passport Control at Ataturk International was a nightmare with hundreds of people ahead of us in the queue. No Police to secure the area, so people rushed the line pushing us aside and jumped the queue, this happened repeatedly. I would advise people NOT to fly into this airport and expect to make your connecting flight, because it doesn't play out well at all. We were in line for 2 hours and witnessed people pushing, shoving, yelling at strangers and generally acting like animals. I found the whole experience highly disturbing."

Voordelen: "I like Turkish Airlines they have great service. Very good entertainment."
Nadelen: "I was flying from Skopje to Istanbul I got only one hour between the two flights and it was difficult to convince them to let me go through the business line so I can catch my flight to LA."

Voordelen: "Ground & air crew was very nice on all steps."
Nadelen: "."

Voordelen: "Cabin crew was so kind and all the time asking for my needs"
Nadelen: "Airplane was a bit outdated and since the aircraft didnt had first class only business so the seating was un comfortable at all. By the way the aircraft is boeing 737 if im not mistaken."

Voordelen: "It was the best Lounge in the world. Everyone was so nice--no attitude. Great variety of food. Also I had to use wheelchair servise. Soooooooooooo nice. The attendants on flight were so caring & loving even if our business class was filled to a capacity."

Voordelen: "Great food, good selection of movies."

Voordelen: "customer service, food, entertainement."
Nadelen: "small seats"

Nadelen: "Yet my flight coming in had delays and again this flight was delayed. In addition, when I approached the ticket counter to inform them of the delay cutting close to my connecting flight, the response is "you're fine...you'll make it". During the deplaning process no announcement to have those with critical connecting flight was made to expedite the process."

Voordelen: "It was my first time flying with Turkish airlines. I was surprised that economy class was treated like first class in other airlines. I felt like a queen! The food was just unbelievably good (usually I'm not excited about food on planes). I can't imagine what experience you get in actual first class then. Great job! Please, never change it!"
Nadelen: "The boarding starts an hour before departure. It's overkill. But if it makes you do your job the way you do, that's awesome."

Voordelen: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Nadelen: "I could not change the stars above."

Voordelen: "Food, entertainment system"
Nadelen: "Everything else. Europes Bedt Airline should be much better. Turkish Airlines is nothing against UAE airlines."

Voordelen: "Good"

Nadelen: "We end up spending almost 1,200 use extra to reach Washington and return to Yaounde."

Voordelen: "Everything"
Nadelen: "Waiting over 2h in the customs in Istanbul."

Voordelen: "Friendly crew. Good food."

Voordelen: "I got a little bit sick on plane and the crew was super helpful and supportive."
Nadelen: "Tbilisi-Barcelona flight was okay but 5 days earlier I took the same flight from Barcelona to Tbilisi where they changed my flight time and nobody let me know!! I didn't receive any information about it and so I had to spend 6 hours at the Barcelona airport!"

Voordelen: "Nothing"
Nadelen: "Did not fly"

Voordelen: "Very comfortable seats and BIG aircraft."

Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"

Nadelen: "Fantastic"

Voordelen: "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
Nadelen: "Nothing"

Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."

Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"

Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."

Voordelen: "i love the movies"
Nadelen: "The cabin crew was rude and disorganized"

Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"

Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."

Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."

Voordelen: "Average friendliness of crew, paying for extra leg room seat is a must"
Nadelen: "Food with a taste, rather than dull"

Nadelen: "Transfer time in Lisbon"

Voordelen: "Price. Service and food offered in the plane"
Nadelen: "The boarding process: everyone crowds into the line without regard of the grouping."

Nadelen: "flight was delayed by 3 hours; very rude and indifferent ground staff, almost impossible to rebook; no information/help was provided; barely made our next flight"

Nadelen: "Super uncomfortable seats (the most ever) No personal tv/entertainment."

Nadelen: "Leave on time. Offer more snacks"

Voordelen: "The crew was really nice"
Nadelen: "The food and proving more snacks and drinks"

Nadelen: "Boarding process could’ve been organized better to make for a more efficient and speedy journey onto plane."

Voordelen: "Service and the price!"
Nadelen: "Lots of things but I’m sure TAP it’s working on this!"

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "Scam"
Nadelen: "Do not sell flight you are not able to manage. Shame"

Voordelen: "On time, not expensive"
Nadelen: "Really uncomfortable seats, no tv"

Nadelen: "There was an undisclosed $120 baggage fee. The food was horrible and made me sick. We left nearly two hours late."

Voordelen: "I flew business class - very good seats. TAP also flies an older plane on this route- not fully reclining"
Nadelen: "Boarding process too slow and delayed. Soup, always appreciated was lukewarm"

Voordelen: "The crew was nice."
Nadelen: "Plane was 1hr late. The airlines is not very good at updating the time the flight will leave."

Voordelen: "Excellent landing, adequate number of attendents, food served, wide aisles"
Nadelen: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Nadelen: "The long delay, more than 1.5 hours."

Voordelen: "Food was good, many options with entertainment"
Nadelen: "The person making announcements mumbled and spoke too softly for someone who's announcing things on a flight. We couldn't understand half of everything being said. Also both flights departed late even though TAP reported them as "on time." We sat at the gate for almost an hour before departing with announcements at that time solely in a Portuguese - on a flight going to New York."

Nadelen: "Unruly boarding lines. Plane late .flight attendant less than friendly"

Voordelen: "The entertainment was good and the food was better than I expected."
Nadelen: "Bags restrictions without us knowing. Delayed flight but we still manage to get to our destination on time. The same did not happen before where I had to wait until 2am for my tap flight that was supposed to leave at 11:30pm. I have been flighting TAP for many years now and it used to be one of my favorite airlines. No longer is the case. Over the years there has been a decline on service."

Nadelen: "The fact that people in coach class up to rows 28 as 2 choices of food and from row 29 and up have no choice we have to eat what they have twice to me"

Nadelen: "Some of the worst customer service, seats that do not recline at all, minimum leg room, and worst of all a 2 hour delay that made me miss my connecting flight for which they took NO responsibility stating that they can have delays for up to 3 hours without having to compensate anyone."

Voordelen: "When we landed at the destination."
Nadelen: "Gate checked 90% of the carry on luggage, but not with an official tag, just some guy scribbling on tags before the bus. Boarding was a fiasco: disorderly lines just to pile into a bus and shuttle to plane. Comfort!? Ha. I'm 5'8" short and my knees were digging into the seats in front of me. The new seats are hard as a rock and don't recline. Cramped is an understatement. The tray table is literally the same size as the tray itself. Did TAP build a mock up of this before production?!? You get to hold your drink and put your silverware in your lap while you eat. Food was too hot to open foil, and once opened was mediocre at best. Entertainment?!? Literally nonexistent. Well actually in the fancy seats beyond economy there is a little slot to attach a phone or tablet on the back of the seat. So your entertainment is whatever you brought. I guess the touchscreen/on demand entertainment I remember from the early 2000's is too high tech for TAP."

Voordelen: "Clean, modern plane - tightly-packed but comfortable seats. Note: if you travel with a bag with wheels it will be weighed at the gate and those over 8kg will be checked. If you have a heavy bag without wheels, it gets no scrutiny."
Nadelen: "Odd they didn’t have a terminal gate on their home airport - we were bused from a distant spot on the tarmac to the terminal."

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "I think the customer service was surprising. If the crew were unhappy they certainly didn’t show it."
Nadelen: "The space is tight. I could move some but not a whole lot."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "Flight was great"
Nadelen: "Had to pay extra for my only bag! Didn’t know it wasn’t in the coat of the ticket"

Nadelen: "Kayak needs to inform us passengers that the price doesn’t include checked in luggage. It’s a very unpleasant surprise to find out that one has to pay 180$ on top only to have luggage. That’s unacceptable"

Voordelen: "the flight was fine."
Nadelen: "The 70 euro luggage fee was a bit excessive. The delay and subsequent missing of my connecting flight that resulted in a 11 hour layover and a 10 euro voucher was pretty lame. TAP Portugal customer service leaves a bit to be desired"

Voordelen: "I liked being able to exit the plane at the end of the flight"
Nadelen: "The seats were cramped and it’s upsetting how you can’t select your own. Flying overseas for 7 plus hours it’s best not to be sandwiched in between two strangers, some of which were vomiting the entire flight due to turbulence that the pilot announced would only be minor."

Nadelen: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"

Voordelen: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Nadelen: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

Voordelen: "Great comfy seats, checking was a breeze and the staff were friendly"
Nadelen: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."

Nadelen: "The delay on the take off"

Voordelen: "Price"
Nadelen: "Bad system to board"

Voordelen: "Cabin staff was nice"
Nadelen: "Very cramped seating; rude baggage handlers; bad system for boarding"

Voordelen: "Service wonderful"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Crew friendliness and attention"
Nadelen: "They ran out of diet coke and coke zero literally right after takeoff which is a joke!"

Nadelen: "TAP is the worst. I"d rather walk than book a flight with them."

Voordelen: "Nothing"
Nadelen: "They wouldn't let us on our flight when we got the 45 minutes before our flight. It was horrible."

Nadelen: "Not much leg room."

Voordelen: "Both meals very nice. Crew members pleasant"
Nadelen: "Food served a bit late"

Voordelen: "Great flying as always. Best leg room anywhere."
Nadelen: "On flight food."

Nadelen: "They didn't hold the flight for a minor delay of our flight into Lisbon."

Voordelen: "Rien de spécial."
Nadelen: "Le confort. Le divertissement."

Voordelen: "Ability to plug into a movie or music and go to sleep"
Nadelen: "Not being woke up to find out if I want something to eat or drink. Aisle seat and i was being knocked a lot. I had been up over 30 hours and was exhausted."

Nadelen: "Not much keg room for a medium size female."

Voordelen: "nothing"
Nadelen: "air canadas service, they should reimburse my accomodation expenses because of their poor time management."

Nadelen: "Départ à temps Avoir écran pour info divertissement à bord"

Voordelen: "Le commandant très rassurant"
Nadelen: "J’aivais Achetée notre repas en même temps que notre billet ! Servis avant le service régulier mais ne pouvait avoir le breuvage en même temps alors quand j’ai eu mon breuvage ma pizza était froide!"

Voordelen: "Petit avion et personnel débutant."

Voordelen: "Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable"

Nadelen: "More clearly written policy about baggage allowance"

Voordelen: "Tre crew was fantastic"
Nadelen: "Food"

Nadelen: "Nous avions des billets avec united Airlines pour finas’ Se remdre compte que nous avons été changé sans le savoir avec air canada qui n’est théoriquement pas la même compagnie et donc qui ne se trouvait pas dans le même terminal... beaucoup de perte de temps ..."

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "I was just a little bit shocked because there were nothing to eat included.. I didn’t know that that kind of flight didn’t include anything.. But despite of that it was ok.."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "Rien"
Nadelen: "Que des retards. Informations transmises erronées. Entreprise contractuelle à Venise et nous rappellent qu’ils ne travaillent pas pour AC"

Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."

Voordelen: "L'embarquement s'est fait de manière rapide et efficace, il n'y a pas eu de délai. Le personnel était très agréable et j'ai particulièrement aimé le fait que les agents de bord était québécois. Après 5 mois en France, je me sentais déjà à la maison juste en attendant leur accent à l'embarquement."

Voordelen: "Left on time, arrived a bit early, excellent trip"

Nadelen: "Devoir payer pour un repas , même pas de petite collation offerte"

Voordelen: "L’embarquement s’est bien déroulé, le vol était à l’heure."
Nadelen: "L’équipage avait des sourires forcés et était plutôt bête avec les gens, ça paraissait qu’elles n’avaient pas le goût de travailler. Aussi aucun repas ou au moins snack servis sur un vol de presque 5h, c’est assez cheap, on a eu droit une fois des rafraîchissements, sinon de l’eau seulement. Aux prix qu’on paie nos billets, on devrait avoir un meilleur service et un sourire. Ça fait dur comparé à d’autres compagnies aériennes."

Nadelen: "La distance entre les douanes est impitoyable! Ne perdez pas une SECONDE car vous risquez de manquer votre vol!! J’avaIs une correspondance et mon premier vol a été retardé. Un peu plus et je manquais la correspondance!!!"

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Voordelen: "Équipage tés aimable"
Nadelen: "Écran non fonctionnel a l’allée et au retour... pour un vol de plus de 2000 CAD ce n'est pas acceptable."

Nadelen: "Retard d’une heure"

Voordelen: "Nothing much to complain about. For the section we were in, economy, the seats were pretty comfortable. Good space in front. Decent pitch. IFE was excellent. Staff were friendly and seemed genuinely happy to be there. Good mix of younger and older staff. Food wasn’t bad. Cabin crew kept passengers up to date. Really can’t ask for anything more."
Nadelen: "Well. Maybe one small thing. Airflow from vents above were a bit weak. I think the newer planes are like that as our next leg on a smaller A319 had quite the powerful vents."

Nadelen: "Manque d'espace flagrant, les genoux accotés sur le siège avant. Encore moins chanceux d'être assis à côté d'un monsieur plutôt enrobé qui prend les deux appui bras... Je crois que l'avion n'a pas été nettoyé entre les deux vols."

Voordelen: "Beaucoup de temps d’atte Avant de passer la sécurité et les douanes on nous laisse attendre et on a pas beaucoup de temps même pas le temps d’ Prendre un café"
Nadelen: "Le délai entre les deux avion"

Voordelen: "Le personnel est aimable"
Nadelen: "Lors du vol Montreal-Miami les repas ont ete servis trop tard et il n'y avait plus rien à choisir. Il n'y a plus de télé ni de radio pour passer le temps à moins de louer ."

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "The service"
Nadelen: "Nothing so far, thanks."

Voordelen: "Mauvaise expérience, une de mes valises détruite et beaucoup de difficulté à avoir un retour suite à p’ Incident et aucune indemnités de votre part, très decu de air Canada ....!"
Nadelen: "Pas avoir mes valises le jour que je suis arrivé au Pérou ....! C’est la primer fois que ça m’arrive ...!"

Voordelen: "Embarquement rapide et bien organisé. Avion propre"
Nadelen: "Nous n avons pas eu réellement de quoi manger pour le Midi. Juste un mini sandwich"

Voordelen: "The crew at the airport and on the plane were excellent. We were on a family holiday with young ones and the crew really took care of our needs. They were extremely courteous and attentive."
Nadelen: "The inflight entertainment options could be more current. We found the options limited... it was a good thing that the flight was short."

Voordelen: "L’accom Au retour à Montréal"
Nadelen: "L’acompa Au retour"

Voordelen: "I love this flight. Great airplane and great staff. Air Canada international >> air Canada domestic."

Nadelen: "Pas de place, pas de nourriture inclus, retards dans les vols, bagage perdu. Un cauchemar!!!!"

Nadelen: "Le vol est à moitié plein. Donc beaucoup de bancs vide. Je voyageais avec un chiot qu'on me demande de mettre au plancher par habitude. En temps normal, on a pas le choix puisque les bancs sont occupés, alors le plus sécuritaire pour tout le monde, c'est que bagages ( et chiot) se retrouve au sol sous le banc avant. Mais dans ce cas s'y, je pouvait ceinturer complètement la cage du chiot. Ne laissant aucun possibilité à celle-ci de se déplacer dans l'environnement s'il advenait des turbulences ou une perte de contrôle de l'appareil. Donc cala est une simple loi de physique. C'est plus sécuritaire pour tout les autres passagers que la cage soit retenue par la ceinture. Au lieu de cela, le personnel dit que c'est au cas où le compartiment ouvre et que des bagages à main tombe sur le chien (alors qu'en est-il pour nous? Devrais-je me coucher au sol?) où il m'explique que cela est plus sécuritaire pour le chiot puisque la ceinture pourrait se refermer sur la cage s'il y a des turbulences. Ce qui est ridicule, une ceinture ne se referme pas tout seule. Peut-être que le chien va bouger dans la cage mais au moin, la cage ne pourra pas bouger. Ce qui n'est pas le cas au sol. Alors plutôt de d'essayer de me convaincre que cela est plus sécuritaire pour le chiot d'être au sol, il vaudrait peut-être mieux leur expliquer les lois de la physique. Que l'équipage comprennent que tout ce qu'on peut immobiliser dans l'habitacle d'un véhicule de transport (avion,auto, train,...) c'est plus sécuritaire pour tout le monde. Que cela soit un chiot ou un bagage ne fait aucune différence. Faire preuve d'un peu de discernement et de réflexion peu s'avérer plus profitable et sécuritaire pour tous."

Voordelen: "La courtoisie de l'équipage. Le francais. Impossible d'évaluer le repas, car aucun pris à bord. Le sondage devrait proposer N/A."
Nadelen: "Un WC hors d'usage. Le système de divertissement inopérant pour les films: téléchargement trèèèssss lent et interruptions. Impossible d'ecouter un film. Enfin, les,sièges sont inconfortables pour un trajet de près de 4'heures!"

Voordelen: "Le vol s’est bien deroulé dans les temps requis (un peu en avance actuellement) et il y a beaucoup de films disponible avec sous-titrage. Le personnel aurait pu etre plus sourisnt mais c’est bien"

Nadelen: "Gluten free food was mediocre. Worst on any airline. Crew was not attentive and anybrequest felt like an imposition."

Voordelen: "Rapidité du service"
Nadelen: "IFE Un peu lent et peu de choix récents"

Nadelen: "Seems like you are using a old plane- Seats for fabric, ver y close together- dis apppointed with this trip - both ways .."

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "Quick easy flight. Everything went smoothly."

Voordelen: "Le service était excellent"

Nadelen: "The flight was delayed. Boarding was chaotic. Flight itself was choppy."

Voordelen: "It was amazing and super easy. I cant wait to go back."
Nadelen: "I wish they had a meal and free checked luggage. Not the worst, but not the best part"

Nadelen: "Trop serré pour les jambes Nous sommes restés pris sur le tarmac en raison de la pluie lors de notre arrivée."

Voordelen: "Pilot apologized that the entertainment system was down. Then suggested we turn back 10 years and do it the old way by reading a book or magazine to pass the time."

Voordelen: "The crew was very nice and professional. They sat me in the last roll on the left with 2 seats. I could not recline the seat and I had to travel sitting up right all the way from Spain to Brazil. Horrible!"
Nadelen: "They should have offered the empty seats to the passenger as soon the plane closed to take off."

Voordelen: "Basically what you would expect from a budget airline flight."

Voordelen: "Nothing"
Nadelen: "The aircraft was super old, things were falling off, no in-flight entertainment for 10 hrs, crappy food and the plane was late so I missed the connection. 0 out of 5."

Voordelen: "The airplane"
Nadelen: "Flying on time"

Voordelen: "Snotty crew. Had to pay 2+ Euros for a Coke. Untrained personnel in the airport check in"
Nadelen: "If I had flown on Iberia"

Voordelen: "The crew were very friendly."
Nadelen: "The terminal was old and no pre check at security. Also very limited options in that terminal once through security."

Nadelen: "I cancelled the flight within hours of booking and got the ticket refunded three weeks later, not the 5-7 business days they promised, but I never got a refund for the luggage fee. Will do my best to avoid them in the future"

Voordelen: "I liked that a could get a row of seats to sleep in"
Nadelen: "Better films, the selection was old and poor"

Voordelen: "The crew was very amazing, the seat at the plane was ok"
Nadelen: "Was another good experience with kayak."

Voordelen: "Lost bag was delivered all the way to Chesapeake VA."
Nadelen: "We had to gate check our bag despite plenty of room overhead. Bag didn’t make it to Madrid. Flight attendant kinda ignored my question about where to leave the bag. Had to pay for seats to check-in online."

Voordelen: "Great airline"
Nadelen: "More choice of food"

Nadelen: "There were no healthy options available to eat on this flight."

Voordelen: "Everything as expected!"
Nadelen: "Had to pay for food. not a single chip :("

Voordelen: "Confortable"
Nadelen: "Aucun membre n’a pu répondre en français alors qu’on atterrit quand même à Bruxelles."

Nadelen: "Delayed first leg, missed connection 3 hours delayed AND they lost my baggage"

Nadelen: "The food"

Nadelen: "The flight was 20 minutes late boarding us, and the plane took off over an hour later than expected. The boarding gate was so close to the other two next to it, that were also boarding at the same time, it was impossible to hear what was being said and know what was going on. the crew also lost my luggage on the flight from Madrid to Valencia and I have still not received it"

Nadelen: "Good"

Voordelen: "it was an amazing flight one of my best"

Voordelen: "Plane was great"

Voordelen: "Entertainment was great. Paying for internet is annoying, but there were so many free movies and tv shows that I didn't miss it."
Nadelen: "It was seriously hot on this flight. I am very cold most of the time and I was sweating during parts of the flight. My husband is always warm and he was miserable all flight. Had to press the call button three times to get a glass of water when I was feeling ill. Bathrooms ran out of toilet paper and took awhile to get more. Couldn't sleep because of the temperature. Flight felt like it took double the time because it was so hot. Took forever to board and left way late, arrived late. Our flight over to Madrid was great, but this flight back was awful."

Voordelen: "Nothin"

Nadelen: "No wheel chair in Madrid as REQUESTED"

Nadelen: "My business SEAT was exactly the same as economy and was nastly narrow that i barely Fit in. How can they charge more than double the fare without even courtains and sane lousy tight baby-seats. It was shameful and i felt fooled and scammed!!"

Voordelen: "Left on time, arrived early, and the price is good."
Nadelen: "The food is not very good, the attention is not very good, the luggage arrived late, it just wasn't like other times I have travel with you."

Voordelen: "The crew."
Nadelen: "The airplane is too old."

Voordelen: "Cost effective, easy to access airport."
Nadelen: "Boarding should be streamlined, by groups, in an efficient manner. Currently, every passenger crowds the terminal in an attempt to be first."

Nadelen: "bagageafhandelijk verschrijkkelijk. Koffers kwijt en volgens de balie gebeurt dat om de haverklap in mallorca"

Voordelen: "Decently comfortable seating - Good flight staff."
Nadelen: "Flight was delayed and boarding took longer than seemed necessary. Food wasn't so good and entertainment was virtually nonexistant."

Voordelen: "Latest aircraft provides the best comfort you can get in economy class !"
Nadelen: "Not enough food in our dish. Entertainment catalog had nice films and series but not enough choice in my experience. French subtitles would have been nice."

Voordelen: "The flight was easy to board when it was time. We left and arrived on time."
Nadelen: "There was only one person initially checking people in. Then when there was a second person, she was going to make us move to the end of the other line after waiting 30 minutes. She did end up taking us, but it was only after conceding that."

Voordelen: "Nothing"
Nadelen: "All"

Nadelen: "Terrible line up for boarding."

Nadelen: "Charged 60 dollars for one suitcase they said they announced in the internet the day before. No email or any other notification. belt sign during the all flight for turbulences that neVer existed No food or water because of the sign No entertainment"

Voordelen: "The plane was new and clean. Flight staff was pleasant."
Nadelen: "Late take off and almost missed connecting flight to US. The connecting flight was at the very farthest gate from where we entered the terminal. Saw many AE passengers from my flight with disabilities and children struggling to make it to their connecting flights in Madrid."

Voordelen: "It was a cheap flight but I didn't feel like I was cattle."
Nadelen: "The boarding was inefficient. There weren't any zones called or anything."

Voordelen: "New aircraft"
Nadelen: "Flight was late. Boarding attendant was lacking communication skills. Crew was fine, but I asked for a sleeping mask and although the flight attendant said he'd see to help me, he never returned. Not even to say, he didn't couldn't help me. Food (I only ate breakfast) was less than appealing. Movies were all old. Seat was so slim, every time we touched our tv or pocket, the passenger in the front seat was upset."

Voordelen: "Crew was very friendly and courteous. Aircraft and cabin was clean and comfortable."
Nadelen: "Food was pretty poor with the 2nd "meal" being awful. It's what to expect with a discount airline though. Worst was that a duty free item was pilfered out of checked luggage."

Voordelen: "Price."
Nadelen: "Could not check-in 24 hours in advance. No free drink due to 1 hour flight; water would have been good."

Voordelen: "Shorter flight"
Nadelen: "No water offered"

Voordelen: "Nothing"
Nadelen: "Damaged my bag on departure Waited 2 hours for my checked in bag to come out on arrival"

Voordelen: "Crew was very pleasant and helpful; I forgot to put my seat up n they got me straight with a big smile!! Makes a difference how you correct people. Plane looked fresh n clean And had pillows n blankets, didn't have to ask for one. Four smooth landings!! Thank you for a great trip"
Nadelen: "Tight squeeze sitting"

Voordelen: "I book this flight 1 hour before take off because TAP Portugal screw me over and didn't want to put me on the next flight since I missed my first one because of a delay due to the storm in another airport. SCREW TAP PORTUGAL NEVER FLY WITH THEM:"

Voordelen: "Cabin crew were very nice"

Voordelen: "Overall the experience was pleasant, once we figured out that things were fine. The crew was friendly and the seats are better than United Airline."
Nadelen: "We arrived at JFK early 4 hours before departure, and there was no sign and no one to ask questions. The check-in did not start until 2:30 before departure and there was no announcement."

Voordelen: "Seats were cushy. Food quality was ok."
Nadelen: "Seats too close together. No power jacks. No entertainment."

Nadelen: "Airlines provides no customer support. Do not take it. You have been warned. If you need any changes or any cancellations the policies are extremely unfair. Complete garbage."

Voordelen: "Entertainment variety"
Nadelen: "Customer service lack of skills. It seems that Air Europa staff do not want to be there doing their job. The new aircraft was extra narrow, lack of comfort. Very disorganized at time of boarding. Waited one hour for a cup of water when coughing."

Nadelen: "The time allotted at the MAD airport for connection was tight ... a LONG way to walk with a carry on bag and through lines of people. Need to make flyers over 65 aware of that ...."

Voordelen: "Nothing"
Nadelen: "Crew Aircraft Disorganization at boarding"