Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten naar Kampala
|april||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 4%.|
|juli||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 12%.|
Gemiddelde prijs retour
|€619||(gemiddelde prijs in de afgelopen 2 weken)|
Topdeal enkele reis
Je kunt niet direct vliegen naar Kampala. KAYAK raad je aan om te vliegen Entebbe (EBB) (34,11 km vanuit Kampala). Vanaf daar kun je een auto huren of een taxi krijgen.
De dichtstbijzijnde luchthaven is Entebbe (EBB) (34,11 km). KAYAK raad je aan te vliegen naar Entebbe.
|Vluchten vanuit Brussel||9u 25m|
|Vluchten vanaf Brussel||9u 25m|
Het goedkoopste vliegticket van België naar Kampala in de afgelopen 72 uur kostte €442 retour met de route Brussel naar Kampala. De populairste route is van Brussel naar Kampala en het goedkoopste ticket dat in de afgelopen 72 uur werd gevonden op deze route kostte €442 retour.
De luchthaven van Entebbe ligt 34 kilometer vanaf het centrum van Kampala. Bekijk op kaart.
Voor de meeste bezoekers uit België geldt dat zij een negatief COVID-19-testresultaat dienen te tonen en/of in quarantaine dienen te gaan voor toegang tot Kampala.
Lees meer over de reisbeperkingen voor Kampala
Bezoekers uit België hoeven niet in quarantaine te gaan nadat ze in Kampala zijn aangekomen.
Bezoekers uit België moeten een negatieve RT-PCR (NAAT)-test laten zien, die uur 120 voor vertrek naar Kampala is gedaan.
Restaurants: Open met beperkingen
Kroegen:Open met beperkingen
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar Kampala.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar Kampala binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Kampala vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar Kampala, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "The crew service"
Nadelen: "The cost of internet access"
Voordelen: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Nadelen: "We have no complaints."
Voordelen: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Voordelen: "Lost bag"
Voordelen: "Everything was excellent no complaints rated 10"
Nadelen: "I really enjoyed myself the flight and all I would recommend my friends to fly anytime rated 10"
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
Voordelen: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Nadelen: "The shape of the seats was not optimal for my height/size."
Voordelen: "Food for kids wasn't great my kids did not eat while traveling more food choices like fruits and cereal and milk and stuff would have been much better please take a look at kids nutrition chart and popular food for kids I think need attention I have a lot food service mangament experience and own one now thanks"
Voordelen: "Let's just say there was nothing I didn't like"
Nadelen: "I have no comment"
Voordelen: "The staff"
Nadelen: "As always the space"
Voordelen: "Great selection of movies and tv shows"
Nadelen: "Entertainment screen is too dim even on highest brightness setting"
Voordelen: "They make you feel like a person"
Voordelen: "Le À 380 est super, plus de place moins de bruit"
Voordelen: "Great on board bar"
Voordelen: "Service de qualité."
Nadelen: "Longs délais entre le moment où notre repas est servi et le moment d'être débarassé du plateau. L'espace étant limité, nous sommes encombrés longtemps."
Voordelen: "Service de qualité."
Voordelen: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."
Nadelen: "Retard à l'embarquement et au décollage. Retard à l'atterissage."
Nadelen: "Flight delayed Stewards were rude"
Voordelen: "service attentionné et agréable repas et gouttés bon et nombreux , divertissements bonne sélection et quantitée en plusieurs langues changement de places apprécié"
Voordelen: "flat bed business class seats"
Nadelen: "flight was delayed by more than four hours. as per the ground staff due to technical hitch but as per the pilot due to run way maintenance in COK. but there were other flights from Emirate, Jet, Ethihad all flying in and out without any issues, so doubt why only runway maintenance for QR.."
Nadelen: "I was sitting on seat no 15J. Head phone socket was not working. i cant charge my cell phone. It was 14hrs flight. It was very difficult for me to pass the time."
Voordelen: "Overall - Flight was good."
Nadelen: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."
Nadelen: "Food choices could be better."
Voordelen: "Cheking défaillant ne fcte.me pas avec le num de dossier ..pas de qr code pour les bagages.. que le fond de l a380 accessible et blindé.. places dispo à l avant pour ceux qui n ont pas fait le checking.. pas sympa."
Voordelen: "Nous avons pu modifier nos places.."
Nadelen: "Bcp de films en arabe peu en français.."
Voordelen: "Accueil attentionné, bons repas, propreté systématique et confort agréable."
Nadelen: "Climmatisation un peu forte"
Voordelen: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Nadelen: "Seriously, the service of Qatar Airways was horrendous in Uganda. Ridiculous. Could NOT give a worse review. Would 100% NOY recommend this airline. EVER."
Voordelen: "Alinda, the stewardess."
Nadelen: "Too long journey."
Voordelen: "The flight attendants were very nice and friendly. Qatar airlines also provided tons of food. Lastly the tv/games was a good source of entertainment."
Nadelen: "This flight was an older carrier and although it had a USB outlet to charge your devices it didn't work."
Voordelen: "Punctual and clean with a friendly staff!"
Voordelen: "Lots of leg space, good seats."
Nadelen: "Food could be better, much better."
Voordelen: "Agréablement surpris de cette compagnie aérienne! Personnel attentif, services de qualité."
Nadelen: "Service de divertissement a des ratés par contre. Interface qui répond mal et films qui sautent ou reculent tous seuls sur deux des quatre vols, même sur le A380 tout neuf..."
Voordelen: "I was most disappointed when I got to the check in counter only to be informed that I was on "stand by" That was quite strange consideirng that the flight was not free, I had booked early called a day priot to the flight for confirmation. Though I was later allowed to fly but such treatment was most unnecessary. On the whole the flight was good"
Voordelen: "No comense"
Nadelen: "It nice"
Voordelen: "At prsnt i have nothing to say"
Nadelen: "Did not like anything with Qatar airways"
Voordelen: "The crew was excellent, very kind and well trained"
Nadelen: "Same exact meals as previous flight, disappointing to see the very same, not so delicious nor healthy"
Voordelen: "Flight sat on the tarmac for over an hour. No explanation was given."
Nadelen: "Being woke up to ask if I wanted food. entertainment system on my seat was broken"
Nadelen: "due to volcano eruption they had cancelled the original flight i booked. it seems like they combine two days passengers. the flight was completely packed. it was very tiring."
Voordelen: "The service, the food, and the Wi-Fi connection at Doha airport"
Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"
Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"
Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
Voordelen: "I did like it"
Voordelen: "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Nadelen: "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"
Voordelen: "Food, entertainment, crew were all great"
Nadelen: "Very cold in cabin"
Nadelen: "we had to stop in berlin. we were not informed about the length of the stop. food service stopped in the middle and then resumed 4 hrs later. the crew did not offer snacks instead. wifi did not work on the plane so we could not inform our families of the delay. headset was not working on both ears. boarding was very long due to extra security checks. not sure why u need to go through this twice..."
Nadelen: "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"
Voordelen: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"
Voordelen: "Friendly crew. Good food."
Voordelen: "I really like the food and the crew members. they all were very kind and nice to us."
Voordelen: "Aircraft ,vod , food"
Nadelen: "Thé crew : lazy cabin crew . And The pilot : unable to Land on attaturk round over. And Landing in another airport with NO explanation."
Voordelen: "the crew was very nice and helping... everything went like clock :) was excellent... i got to early to the airport but overall it was great flight and i enjoy it the crew was very nice.... also to see the plain chef in the boarding is genius"
Nadelen: "nothing all was good"
Nadelen: "Everything from good to entertainment"
Voordelen: "Crew did a great job. They gave us everything that we need to be comfortable on a 12 hr flight. Food was good and service was impeccable."
Nadelen: "The lady behind me! Not the airlines fault!"
Voordelen: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Nadelen: "Nothing! Everything was perfect!"
Nadelen: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"
Voordelen: "boarding was on time, flight was faster than expected food was excellent crew were nice. everything has gone smooth and well"
Nadelen: "leg room was not enough to sit comfortable."
Voordelen: "Comfy plane overall, good and entertainment was good!"
Nadelen: "Sat 44A. The entire row behind me had 1 adult & 2 children. 2 Hours into the flight, there were 4 children, no adults and the seats were used as a playpen. 7 hours of kicking, punching the screen, opening the window shutter during "sleeping time" as instructed by the crew. Wine was poured on my back, water splashed on the person next to me, children were climbing over my head... etc. No parents or flight attendants could help the situation. Boarding was a mess. 10-15 passengers surrounding me sat anywhere they wanted creating a delay to push back because everyone just sat with their family and disregarded the chaos it created for those individual travelers wanting to sit in "THEIR PROPER SEAT". This was the worst / never ending flying experience I've ever had. I will never fly Turkish Airlines again."
Voordelen: "*Lots of legroom *They still serve food! *Luggage fee extortion not as egregious as other airlines. *Nice entertainment system. Put simply: Turkish airlines is what most airlines USED TO be like about 25 years ago."
Nadelen: "*Boarding is usually a bit disorganized with people always trying to switch seats. *If you are flying from Germany to Turkey, get on early. The overhead luggage compartments fill up fast. *This is more of a cultural thing: but it is annoying that passengers routinely get up and start grabbing their bags before the aircraft has even retracted the speed brakes upon landing..."
Voordelen: "Entertainment (movies) always helpful to pass the time."
Nadelen: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."
Nadelen: "No movies!"
Voordelen: "Very comfortable, lovely stuff, the vegan food was good"
Nadelen: "Canceled the outgoing flight"
Voordelen: "Friendly people , correct timing , good prices"
Nadelen: "The chairs didn,t go well for sleeping And we had 12 hrs to do ."
Voordelen: "Nothing special."
Nadelen: "No Internet, seats were very uncomfortable..ugh"
Voordelen: "The food was exceptional! The staff was always accommodating. Attention to the details was appreciated."
Nadelen: "Crew was not specially caring or interested in me. Food was lousy for business class No in flight personal care "case" Business class check in was a nightmare. They could not issue my boarding pass and it took over half an hour waiting for a solution"
Voordelen: "Everything, starting with the complementary sweets they give you at the beginning of the flight"
Nadelen: "The passenger is treated w courtesy staff go beyond to assist accommodate. A definite GoTo again"
Nadelen: "Crew was trrrible not nice .. sears old and small food terrible..and the stop in Brazil u see people cleaning next to you is funny and weird..never again turkish is good only for short flights"
Nadelen: "Both my bags came back damaged--- one had the handle ripped off and the other the TSA approved look was jammed."
Nadelen: "delay in the flight time"
Voordelen: "le personnel de bord"
Nadelen: "plus d'une heure de retard au départ. Arrivée lointaine du terminal, débarquement en bus avec attente et inconfort."
Voordelen: "Staff was kind on this flight"
Nadelen: "No headset, just earphones."
Voordelen: "Flight attendants!"
Voordelen: "Movie selection was good"
Nadelen: "They lost our checked bag, the seats and surrounding space was small. The food was bad."
Voordelen: "The food was okay"
Nadelen: "The flight was bumpy and the cabin crew had language issues, not easily understanding English"
Voordelen: "Turkish Airlines is amazing and one of my new favorite flights. The Turkish Delight dessert they give is delicious and their customer service is top notch. Will def fly with Turkish airways again."
Voordelen: "Thank you excellent"
Voordelen: "Food was excellent"
Nadelen: "Need a little bit more room for searing"
Voordelen: "The crew was very nice and accommodating"
Voordelen: "The crew and food were great. They always are."
Nadelen: "Their planes are always really rickety and old. You bounce around a lot. I've gotten airsick on them before, the only airline that I have gotten motion sickness on."
Voordelen: "Flight was on time, excellent and friendly staff and services, delicious meals"
Voordelen: "Decent food for a low cost airline. At least they are trying to impress with their food."
Nadelen: "- Rude airport staff at Ataturk. - Completely disorganized staff and management - 9/10 times, the flights are VERY WARM inside... You have to negotiate to get them to lower the temp to 23 degree C or 73 F (basic comfort) - Turkish airline is overcome by the GREED of making big revenue numbers. While growth is good, their airport in Istanbul (Ataturk) falls ruefully short of expectations. Most flights arriving and leaving don't get a gate... people are are on buses all the time. - I found an elderly lady who asked me for help as she had lost her passport and been wandering for hours inside the terminal. For the next 2 hours, I went from desk to desk, office to office, police, Turkish staff, everyone... not one person was willing to help... not even the police. Finally I had to leave her in a massive immigration line where they told me they would find someone who spoke her language and find out what had happened. These guys will make the WORST third world country airport look good!"
Voordelen: "La nourriture, etonnament bonne en tenant compte de la situation."
Nadelen: "rien à mettre !"
Voordelen: "Les respect des horaires."
Nadelen: "La proximité de plusieurs enfants un peu excité ... mais bon, ce n'as pat vraiment grave et THY n'y peut rien"
Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"
Voordelen: "The crew came to get me from the arrival gate to get to the departure gate since our plane was delayed. It helped to know that the airline was checking to make sure we made the flight."
Nadelen: "I did not get my luggage in Nairobi. The delayed flight that was the most likely reason it did not get to the connecting flight to Nairobi."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"
Voordelen: "Helpful and smiling cabin crew."
Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."
Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."
Voordelen: "Service impeccable!"
Nadelen: "They have one line of executive class after the kitchen and toilet, is very noisy."
Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."
Nadelen: "Tiny old cramped plane."
Nadelen: "Flight was delayed"
Nadelen: "vol retardé"
Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"
Voordelen: "J’aime sa ponctualité"
Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Voordelen: "Got to Amsterdam on time and everything was great including the staff"
Voordelen: "Prima vlucht! Geen aanmerkingen."
Nadelen: "Too late i missed my connection flight"
Voordelen: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Nadelen: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"
Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."
Voordelen: "newer plane, good staff"
Nadelen: "need better and more food options, more often"
Nadelen: "Lang wachten bij de incheck"
Voordelen: "The crew were pleasant"
Voordelen: "Manque de place"
Nadelen: "La place"
Voordelen: "We vertrokken vanuit Tapei 10 minuten voor plan. We kwamen bijna 3 keartier voor schema aan."
Nadelen: "Omdat Economy Comfort vol zat (een maand van te voren), een exit roe geboekt. Wel veel beenruimte, maar in de breedte echt te krap voor een vlucht van 12 uur."
Nadelen: "They didn’t let us board the plane. Allegedly the plane was changed and make us travel by train!! They offered us a compensation but we haven’t heard from them yet. Not good experience at all."
Nadelen: "Long stop over at Schiphol. Too Long!!!!"
Voordelen: "De reis verliep voorspoedig. Diner en ontbijt waren redelijk."
Nadelen: "Film aanbod was aan de magere kant."
Nadelen: "Op papier was het een KLM vlucht. Maar tijdens inchecken werd het een Jet Airways vlucht. Alle privileges als platinum frequent flyer was direct weg. Geen voorrang bij inchecken, geen voorrang bij handbaggage check,."
Nadelen: "Our flight was canceled from Amsterdam to Bordeaux and did not receive any direction and had to find alternate flights for ourselves with the personal expense of using our own cell phones. Then our luggage lost for 3 days. Not happy!"
Voordelen: "Comfortabel en netjes"
Nadelen: "Personeel is niet altijd even vriendelijk. Een glimlach kost niets, toch?"
Nadelen: "A quoi bon s'enregistrer en ligne si apres, c'est un problème pour obtenir les étiquettes bagages, que ca coince a la depose bagage, que le personnel affirme a tort que les bagages sont enregistrés jusqu'à destination finale (ce n'était pas la cas)"
Voordelen: "Rien à dire, tout est à l'heure, vol agréable, personnel super sympa et professionnel, bravo AF"
Voordelen: "Easy airport business"
Nadelen: "Vol en retard avons du patienter dans l'avion et cerise sur le cupcake pas bagage"
Voordelen: "The crew was good"
Voordelen: "Atmosphere, crew were very professional and friendly"
Nadelen: "Seats were a little too narrow, and quite uncomfortable when a broad shouldered person is sitting next to you"
Voordelen: "Upgrade en business"
Nadelen: "Vlucht was vertraagd. Heb wel de indruk dat dit meer met Schiphol dan met KLM te maken had."
Voordelen: "Very good flight, excellent service and good food."
Voordelen: "Pursor was erg geduldig"
Nadelen: "Crew kwam te laat, toestel daardoor vertraagd"
Nadelen: "Hitte aan boord"
Voordelen: "Fast, smooth, no nonsense."
Nadelen: "Good pleasant flight as Always with KLM. Arrived 20 minutes early. Service on board could be better though. Cabin crew a bit impatient with some passenger and at times they could be friendlier."
Voordelen: "For an 8 hr flight...multiple snacks, 2 meals and continuous beverage service. Blanket, pillow amd movies."
Nadelen: "Watched flight attendant drop tongs on floor, pick them up and put them back in the bowl of buns and continue to use them to serve bums"
Voordelen: "Comfortabel, snelle boarding en uitstappen"
Nadelen: "Personeel was erg onhandig en niet erg oplettend. Entertainment was erg achterhaald (klein scherm, slechte kwaliteit)."
Voordelen: "Seat space was good for a short flight, inclusive of free snack and drink."
Nadelen: "Too much overoverhead luggage."
Nadelen: "Airco te koud"
Voordelen: "Verzorgd, propere toiletten! Vriendelijke bediening"
Nadelen: "Te koud"
Voordelen: "Personnel aimable et avenant"
Nadelen: "Départ avec du retard et beaucoup de roulage a Ams, résultat 20 min de retard au débarquement"
Voordelen: "Good food, good entertainment system, comfortable seating."
Nadelen: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"
Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"
Nadelen: "Flight v delayed"
Nadelen: "Egypt Air provided lounge access for only 3 hours of a 7 hour layover"
Voordelen: "The crew was amazing and accommodating."
Voordelen: "Everything to tell you this because I always underated the airline because it’s from Africa that’s all thank you."
Nadelen: "The service I was given by the crew, the aircraft it’s self etc"
Nadelen: "better food"
Voordelen: "crew was good and seats was just OK"
Nadelen: "more leg room"
Voordelen: "Everything. Fantastic lunch. Wonderful crew."
Nadelen: "Nothing. Great service!"
Voordelen: "Good on flight entertainment."
Nadelen: "Stewardesses not too friendly... flight was late to board and take off by 2 hours."
Voordelen: "On time friendly service and simple but tasty cookies and drinks during my the short flight"
Nadelen: "If we’re ndows we’re cleaner to enjoy the views"
Nadelen: "TV screens were blurry and not working."
Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."
Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"
Voordelen: "Flights were on time and boarding was orderly"
Nadelen: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."
Voordelen: "Comfortable flight, good food"
Nadelen: "Delays in boarding, unorganized, some grumpy staff"
Voordelen: "Cheap flight. Boarding was quick and thats about the only thing good."
Nadelen: "No Wifi, no alcohol, and food was terrible."
Voordelen: "Entertainment selection was decent, I was especially impressed by the very wide variety of music to listen to. The crew were very friendly, helpful and attentive. The plane was clean and presentable, especially the lavatories. The seats were comfortable and the blankets provided worked well too."
Nadelen: "Food was bland and the chicken dish was dry and difficult to chew. Movie selection on the entertainment system was mediocre, with limited variety of films in general and especially limited variety in languages other than English and Arabic. A problem which I encountered on board was a big gap between the ventilation panel at the base of the wall and the flooring, through which the dessert of my meal fell and which presented the risk of losing further items. I hope this is fixed promptly."
Voordelen: "The hotel and the food"
Voordelen: "Every thing"
Voordelen: "I visit it before I like this country"
Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"
Voordelen: "Flight wasn't packed. Reasonable room for carryons. Seat next to me was open, though most seats were full."
Nadelen: "There was a late gate change in Cairo, which was not communicated to the new gate personnel. They were not ready to receive, there was no female screener which required a delay for the ladies to enter the gate area, and the plane was late leaving. Not a crisis, but was entirely avoidable. Also, I suggest avoiding long layovers in the Cairo airport. There are few chairs outside the eating areas."
Voordelen: "Great service & reasonable accommodation throughout the flight"
Nadelen: "Trash on the floor but that's on every flight"
Voordelen: "Check in online was easy. Check in in airport was nice and easy. Crew was friendly."
Nadelen: "Delay of the flight around 30 minutes. Entairtainment was poor."
Voordelen: "The flight attendants’ hospitality and meal service."
Voordelen: "Customer service very very very bad And tickets was too expensive"
Voordelen: "The flight attendant who was in charge of my zone. I occupied seat number 19c business class."
Nadelen: "Late departure"
Voordelen: "Food was good, crew were pretty nice. Comfortable seating."
Nadelen: "It took me over 2 hours to board because the counter has never seen a green card extension. I also had a dog that was connecting with me on Emirates, they couldn't figure out the price for the dog at all. We started with $600 and went down to $188 which I was told on the phone. People working at check in should be way more knowledgeable of other things than just regular paper work and not giving travelers attitude because"
Nadelen: "Thanks it's been a good experience"
Voordelen: "Service in the plan excellent & good entertainment"
Nadelen: "Service in the ground so pad from custom & the economy class bag come before the business class & all bags almost with business class from kuwait to cairo"
Nadelen: "تاخير اكثر من 3 ساعات"
Nadelen: "Fligjt from Cairo to Toronto was very unorganised and unprofessional. Did not follow appropriate protocol for boarding procedures. Delayed. Unprofessional staff in Cairo."
Voordelen: "Good services despite a long flight"
Voordelen: "Crew were nice, food was good, overall pleasant experience"
Nadelen: "Boarding was slightly late and so flight was a bit late."
Voordelen: "Crew were lovely. Boarding was on time and efficient. The flight was not crowded."
Nadelen: "Food was fairly ordinary."
Voordelen: "The crew were so helpful and friendly. Comfortable seats and nice plane."
Nadelen: "The flight was too short to enjoy their food or entertainment. Coffee was good."
Nadelen: "Retard d'arrivée à la porte d'embarquement de personnel féminin pour le contrôle de sécurité avant de pouvoir procéder au boarding. Toutes les femmes ont du attendre très longtemps avant de pouvoir embarquer. Le personnel m'a réveillé pour manger alors que j'étais assoupie"
Nadelen: "food in business class was cold , bread and cheese was very hard! Unable to eat"
Voordelen: "flights were delayed both ways"
Nadelen: "i need a refund. our flight back to NYC from dubai was rescheduled with significant delays such that it would affect our jobs. We decided to book a return flight via qatar and we need a refund for this booking"
Nadelen: "Wasnt direct"
Voordelen: "Accurate time of departure and landing. Excellent and generous service. Cheap price. 62 kg weight allowed. Comfortable business class."
Nadelen: "Nothing at all, except that the flight did not have wifi because of to the model of the plane. I suggest that Egyptair find some way to have wifi on its all flights."
Nadelen: "12 hours of delay without any kind of comensation"
Nadelen: "Very poor buisness class product. Service was very slow."
Voordelen: "Flight crew was courteous"
Nadelen: "Old airplane, no entertainment in the head rests, no other for charging."
Voordelen: "The flight was unremarkable, perhaps due to the gentleman who, as we boarded, was on his knees in front of the landing gear praying."
Nadelen: "No problems"
Nadelen: "language issues with crew"
Voordelen: "Friendly crew and flight was punctual"
Nadelen: "No inflight entertainment"
Voordelen: "Comfortable seats, smooth flight, good service on board"
Nadelen: "Did not care for insect spraying, limited entertainment / movie choices."
Nadelen: "flight was cancelled"
Voordelen: "Le personnel très aimable et très respectueux. Repas et petit dejeuner bien, mais il ne faut pas etre très exigeant..."
Nadelen: "Le matériel mis à disposition (écouteurs) sont d'une qualité très moyenne. il est impossible d'y accrocher la mousse sur le casque. Le logiciel permettant de naviguer sur la tablette est un peu capricieux..."
Voordelen: "la ponctualité Collation sur un vol très court"
Nadelen: "Il n'y a eu aucun avertissement de turbulences. Nous avons eu un gros trou d'air au décollage qui nous a très vite plonger dans un instant de panique. Aucun mot des hôtesses, même le capitaine n'a rien dit... Pas un seul sourire des hôtesses à l'arrivée. Le vol était extrêmement bruyant (vétusté de l'avion)"
Voordelen: "Flight was on time. Service was good."
Nadelen: "Luggage did not arrive. Many passengers who came from Lilongwe to Nampula did not get luggage. There was no ground staff to follow up on the issue."
Voordelen: "Comfortable seating"
Nadelen: "Food was bad"
Voordelen: "The flight services were good but with two major horrible issues:"
Nadelen: "1. It took almost one week after my arrival to trace my checked-in baggage. Horrible indeed. Moreover, the baggage contained my medications and other valuables which I needed on ongoing basis! Very disappointing! 2. Despite being charged for the full fare as indicated online, Kenya Airways charged my debit card an additional fee of $31.19. I thought the amount that I had paid to KAYAK was final? I will NEVER dare use such a travel agent engine again in future!"
Voordelen: "Once I got on the flight things were fine, but the process of getting there was a nightmare."
Nadelen: "My Air India and Kenya Airways flights were packaged together as though they were a code share, but when my initial let on Air India from Delhi to Mumbai was delayed I missed my connection to Nairobi. What followed was a bizarre five-hour scramble in the Mumbai airport that ranks in the top three worst flight experiences I’ve ever had. I had already checked in and had a emailed boarding pass, but wasn’t let through security without the official airline printout. Although the Kenya Airways Nairobi flight was also delayed and was still several hours from boarding, their staff was nowhere to be found and none of their 10+ customer service numbers was working. I finally managed to get a hold of a representative over the phone via the airport’s information counter, and she swore that a staff member was on the way to meet me. Two hours and several calls and assurances later, the flight took off without me and the Kenya Airways staff stopped picking up the phone. Then there was a crazy several hours of back and forth as a single employee emerged and demanded that I get a letter from Air India taking responsibility for the initial delay, before disappearing again for several hours. The disorganization, unprofessionalism and outright lies I encountered were frankly bizarre and unlike anything I’ve encountered while flying before."
Voordelen: "This company obviously trains its employees to belittle and disregard customers. I have never dealt with a company so at fault for an issue and so utterly unwilling to make up for it. First, they cancel the first of our 3 flights to Delhi 18 hrs before it is to leave. The flight they replaced it with would leave us 10 min to make the connection. So we went to the counter and they told us they'd hold the plane, as did the stewardess on the flight. They lied. The plane left 10 min before we landed. We were stranded. Also, I got food poisoning from their food. They did nothing to help. They would not pay for the hotel we wanted, when we asked they rudely served everyone else they stranded first. The employee would not call his supervisor or give his name. The next morning i saw a doctor but the stomache infection was so bad i couldn't sit up or walk. The doctor wrote this on my clearance to fly document. I needed to get to India to get better medical help. We presented this to the kenya airlines agent and she would do nothing to help. She had business class reclining seats available but would not upgrade me. Even after everything this shitty airline has caused. Unbelievable. Every step along the way of this nightmare could have been made better, so much better, by some human decency but instead we got rude disregard."
Voordelen: "They wheelchaired my companion to the airport after delayed medical examination to make the flight."
Nadelen: "Kenya changed my flight to two hours later 18 hours before I was to leave. Making me have a 10 minute connection. Then after an hour in a airline office they promised to hold my connection. When my flight landed on time, they did not hold my connection. So they changed my flight and didn’t follow through on the fix. We would now miss wedding activities and business meetings. Then my partner got sick and they refused to taxi us to hotel for the night but take a bus that leaves every three hours. Her sickness got worse and there was a Kenyan airlines doctor who evaluated her at the airport after waiting 40 minutes laying at check in with her crying due to pain. We had a medical release from the doctor saying she needed extra space to lay down but the check in manager refused to make room for her saying the flight is full and she would not upgrade her to accommodate the medical release because we had an economy ticket. My partner looked so bad that the flight crew considered kicking us off but eventually made the space for her to lay down and were helpful on the flight. This is this disgraceful and the worst experience I’ve had with any company."
Voordelen: "CORDIAL HOSTESS AND NICE BREAKFAST"
Nadelen: "Made it to the airport 1hour and 15 min before the flight and was denied boarding. Airport would not allow me to see the ticket agent. Terrible experience."
Voordelen: "The plane and flight crew were fine"
Nadelen: "Overbooked flight- cancelled many people's trips! A dozen people with printed out and confirmed flights were turned away and asked to book with other airlines. Anyone who didn't checkin online was left at the airport- even those who booked, paid in full, and confirmed in person at the Kenya Airways office the day before. And we were all at the airport hours early. The ground staff in Arusha had no idea how to check people into the flight. They lied to us about what was happening and wouldn't update us about how they overbooked. They tried to email the main office and refused to just call them on the phone. I only got on the flight because I ignored their suggestion to 'just go sit down and let them work it out'. For people who did what they were told- they all missed the flight. I did online checkin on my phone and then all of a sudden there was a seat for me on the plane and I got on. Everyone else was left at the airport with no idea what was happening. I normally love Kenya Airways, but this level of overbooking and incompetent ground staff made me change my mind."
Voordelen: "Generous carry on limit, good prices, complimentary food on flights, on time departures, on demand entertainment"
Nadelen: "Boarding lines were a bit chaotic."
Voordelen: "My bags arrived gate agent efficient"
Nadelen: "The fact there was no such reservation for me from Lusaka to Nairobi"
Voordelen: "Departed on time and arrived on time . Staff very courteous"
Nadelen: "I didn't like the fact that i couldn't reach out to a representative at the airport at 1am thus missing my flight. When their offices opened trying to get them to book me on the next flight, i was told to pay full price. Their customer service is a complete joke. They should stay out of business."
Voordelen: "flights were slightly delayed but we were updated often and accurately. Flight staff were awesome, super nice and well spoken!"
Nadelen: "No complaints"
Voordelen: "I liked the food and actual service on the flight"
Nadelen: "Notorious for flight delays! How can you cancel an entire flight the day before?! Horrible! The delays are very annoying! Kenya Airways you're fired! Kayak, you guys should remove their crappy service from your options!! I only found out about the delay from their online service. The actual people suck! And do not even try to get through on their customer service line!"
Nadelen: "It delayed one hour both tip. I lost my time to promise with my guest. Keep the filght time."
Voordelen: "Ground check-in, onboard staff, plane comfort were all fine and what normally happens. Nice leather seats and space on Embraer plane."
Nadelen: "At check-in we were told the departure time was an hour late - when I arrived at 2:00am. As I only had 1 hour and 55 minutes in Nairobi before flight to Johannesburg, I was a bit concerned and had to rush from plane to departure gate. Pilot said flight was late due to " plane arriving late", which I think meant - it isn't our fault."
Voordelen: "KQ is the best East African airline by far. The planes are newer and cleaner and the flight attendants really do make an effort to give a high-level of customer service. I've missed my transfer due to a weather delay before and was impressed with KQs attention to getting me overnight accommodation. It would be great if we could sort out the regular delays of KQ410 into Entebbe which directly impacts KQ411 back out to NBO. The regular delays are often due to weather but just as often due to scheduling or flight issues. Delaying that flight makes my transfers really tight and adds some stress to my experience, especially with the extra security level in Nairobi. If we could find a way to fast track transfers, that would be an improvement. Overall, KQ is the best, but please continue to find ways to be better."
Voordelen: "KQ is one of the few I like among African airliners for its streamlined system and staff's friendliness. This time i took note of a young male CA called Tonny who was very smiley all along, demonstrated care towards all passengers, and seemed to enjoy his work genuinely - which is sadly hard to experience with other global airliners. The staff are well-trained, unlike ET, interacting with passengers on an Raul footing, and it was a pleasant journey this time as well."
Nadelen: "I am not quite sure if the staff checking passengers in for the flight in EBB were KQ employees, but with that reservation, I was quite disappointed to learn hat KQ does not provide accommodation for 11-hour transit in Nairobi and make its clients stay inside the airport. I almost assumed that the overnight accommodation is given for such a long layover, but nooo! Even when I asked the checkin lady at the alone counter desk at EBB return modestly, "Do you by any chance provide a hotel room for me for the long transit?" She had the guts to say a straight no without a smile or looking into my eyes. I eventually booked a hotel room on my own which cost me nearly $100. I thought that was ridiculous service modality for a major African airliner."
Voordelen: "The service was great. From the time I boarded I was treated very well. The staff was friendly and it made traveling an ease."
Nadelen: "No food"
Nadelen: "I was stranded for 48 hours with no food, water, money or wifi and they kicked me off my fligbt"
Voordelen: "un bon service et un repas léger adapté au type d'avion et à un vol relativement court"
Voordelen: "confortable et à l'heure"
Nadelen: "c'est un court vol dans un embraer donc possibilités limitées"
Nadelen: "we booked the flight to zanzibar directly. but flight had changed transfer killimanzaro without informed."
Voordelen: "Cheerful staff and great services"
Voordelen: "The airline did not make further damage to my bag, they did not cut any more zippers like they did on outboard flight 2 weeks previous"
Nadelen: "Caused my airport transfer to not wait at airport for me because the flight was so late"
Voordelen: "Entertainment system, USB plug"
Nadelen: "Flight delayed more than 1h (as usual for KQ) unpleasant crew (as usual for KQ) This airline is moving form the pride of Africa to the shame of Africa."
Voordelen: "we got there on time and safely"
Nadelen: "bit of body odor coming from the crew weird temp control - freezing to hot to freezing food needs work badly"
Nadelen: "2 hours late"
Voordelen: "Nice crew"
Nadelen: "My luggage zipper was cut open on my checked baggage. My bag is greatly damaged Unannounced gate change in Nairobi"
Voordelen: "One or two of the representatives that I spoke with were helpful, but the others were not. After having to purchase a separate ticket, the flight itself was fine. Nice food and TV."
Nadelen: "The price to adjust my ticket was far more than a new ticket. Incredibly difficult to work with. Will do everything in my power to not fly Kenyan airlines again. The airline policies are what is holding the airline back, not the people in the ground."
Nadelen: "Was not a direct flight. Cancelled a flight 24 hours in advance and did not inform customers. Advertise direct flights that are actually indirect with layovers. Second flight (on a "direct flight" itinerary) was delayed 5 hours because the co-pilot was stuck in traffic."
Voordelen: "The staff were great."
Nadelen: "The flight was delayed 35 minutes."
Nadelen: "Also delayed (as were my earlier flights)"
Nadelen: "Please see above"
Voordelen: "The flight from Dubai to Nairobi was ok"
Nadelen: "My first flight was an hour delayed with no apologies which made me miss my flight in Nairobi. During the delay, people were not hospitable nor accommodating. I was stuck for 6 hours and then that flight was delayed an hour. Once on my second flight, they had open seating in which I got a terrible seat instead of the one i had requested and was on my ticket. Very unhappy, and I used to love Kenya airways."
Voordelen: "the staff were great, flight was on time, shared good information during flight and were helpful. Meal was good along with meal service."
Nadelen: "Headphones were still in seat from earlier flight so didn't get replaced. Overhead storage was tight."
Nadelen: "they need to do a better job announcing gate changes and delays. The flight gate changed last minute, but there were a bunch of people confused and still waiting at the old gate. The flight was also an hour late but they never made any announcement about it."
Voordelen: "l'avion est arrivé en retard mais à pu en rattraper une partie par une escale très rapide. comme c'est un vol court, moins de 30 min, il n'y a pas de service (boisson ou divertissement"
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