La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines!
La business class n’est pas assez considérer lors de l’embarquement, on paye plus chère pour avoir la priorité, néanmoins des personnes hors business class sont pas passés devant mes enfants et moi…conclusion: travaillé votre service ethiopian airlines et considérer les personnes qui payent au prix fort pour voyager tranquillement
La prestation des hôtesses étaient bien. Mais le respect des sièges doit être suivi
Work on entertainment systems and seat comfort. Seats are very old and worn out. Entertainment systems not working,
Awesome flight experience.
Les numéros n'était pas correct nous avons pas plus embarqué et impossible de vous joindre par mailsou téléphone, mais encaissé l'argent aucun soucis😡😡
L’éventail de film auquel on a accès est assez désuet
Dans l’ensemble le service est agréable, mais j’ai surtout déploré le rationnement de l’eau. On est servi dans des sortes de petits gobelets .
Voordelen: "Great crew, Food."
Nadelen: "Reduce baggage charges."
Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"
Nadelen: "The toilets were filthy. The tv touch screens didn’t work"
Voordelen: "nothing really"
Nadelen: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"
Voordelen: "They an amazing crew"
Nadelen: "They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special"
Voordelen: "New aircraft with comfortable business seats"
Nadelen: "More than 4 hours delay! Not all selection from food menu available"
Voordelen: "I liked the fligth attendant"
Voordelen: "Crew was super nice. The woman at check-in gave us bulkhead seats so my friend and I could sit together. With this, we were able to board first to get plenty of space in the overhead bins. Food and flight entertainment were free and definitely better than average."
Voordelen: "Very conformable and quiet."
Nadelen: "Nothing very nice flight."
Voordelen: "It was a very short flight"
Voordelen: "I liked they’re fury free in flight shopping, very nice affordable pieces of jewelry and perfumes"
Nadelen: "They weighed my carryon! I haven’t seen any other airline do that before. I flew with them 3 times this year, 13 hour each flight and the entertainment was not the best. They didn’t have enough current movies or tv shows. The food was bland. Coffee cups were plastic and it burnt my finger."
Voordelen: "so good and comfortable"
Nadelen: "the plane was old though."
Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"
Nadelen: "There was no entertainment. Breakfast was standard"
Voordelen: "It was a comfortable flight with good intertainment."
Nadelen: "The food could be better."
Voordelen: "Très bien en général"
Voordelen: "Très bien en général"
Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"
Voordelen: "Agreablement surprise de la qualite de la compagnie."
Voordelen: "Liked the peaceful plane ride and room"
Nadelen: "Not being told why we were delayed or why we were going to be late. They told us over loud speaker and was not loud enough."
Nadelen: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."
Voordelen: "New plane but movies are old. Too sad"
Nadelen: "Toilets and hygiene"
Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"
Voordelen: "Service, the entertainment selection, just everything seemed perfect"
Voordelen: "Oui j aime"
Nadelen: "The plane was shaking everywhere thought I was gonna die"
Voordelen: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Nadelen: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."
Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"
Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."
Nadelen: "The plane from Entebbe to Addis Ababa was very old with tight seating."
Nadelen: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"
Nadelen: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
Voordelen: "The food served is awesome and sufficient. The flights are comfortable and the crew are friendly. My luggage came right on time and was properly handled"
Nadelen: "Well there was no entertainment in the flight. That is it"
Voordelen: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Nadelen: "Food was sub par. Leg room limited."
Voordelen: "Plenty of meal service quick boarding process"
Nadelen: "Nothing in particular."
Voordelen: "The hospitality"
Voordelen: "the air craft was very good and the comfort is good no complain..."
Nadelen: "i did'n't like some of the cabin crew the way they are ....and am very disappointed from kinshasa to my check in i did ask a lady about my bag, she told me i will get my bag to cape straight, and i did ask her two times about the bag, she keep saying the same thing i will get my bag to cape town, so until now i haven't find my bag yet, the number they gave me from the airport no body pic up the phone, so i don't know what i can i do to get my bag......if you can hep me in this mater please contact me on my email or on my cell number 0027 78 470 6195. thank you your best regards."
Voordelen: "The aircraft was brand new so everything was great"
Nadelen: "I had to purchase the upgrade to business class at the airport. On your site business class was not available."