Vind goedkope vluchten naar Ontario

"They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit"

Voordelen: "quality of plane"
Nadelen: "check in takes 30 minutes since my visa was in old passport"

Voordelen: "the crew were amazing. The food was good. 20 minutes late in a snowstorm, amazing. Seats were comfortable. I will definitely fly Lufthansa again."

Voordelen: "Seat was both comfortable and spacious. Crew were very attentive and personable."
Nadelen: "Really great flight. Can’t say enough about it."

Nadelen: "Agent changed our flight to Munich and sent as a email with with confirmation on July 10. involuntary. On July 20. I checked Lufthansa app and found that only flight that was shown was flight Toronto-Thunder Bay. After 3 hours of phoning I found that flight from Munich to Toronto wasn’t available for date that was given us in email. Only option was day earlier or later. Left us to take day earlier and we could not changed last flight( Toronto- Thunder Bay). We had to come on Aug 22. and stay in Toronto for 27 hours and than take a flight to Thunder Bay on Aug 23. We lost a day of our vacation, had to stay at hotel. Not good experience at all. We still don’t know whom to complain about that."

Voordelen: "ok"
Nadelen: "reached in time for onward connection but the gate had closed 30 mins before and had to stay overnight in munich Lufthansa did poor job of communicating rebook on same day thr Delhi.By the time we got to see agent in service desk that connection thr Delhi was also not an option.veryfew counters muni"

Nadelen: "A delay due to an electrical storm prevented us from taking off for over an hour which we had to wait to end on the plane."

Voordelen: "Great service."
Nadelen: "New planes have 9 sits in the rove (economy class) which affects the passengers comfort."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Nadelen: "Broke my bagage"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "Very attentive crew. Top notch service and care."
Nadelen: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "very good on-board service , good LH crew while checking in i got an upgrade to premium economy very good food ....quite surprised easy check-in , no problem with suitcase that was a bit overweight"
Nadelen: "arriving in toronto , arrival gate at pearson was blocked by another plane ...so despite being a few minutes early , arrival at the terminal was finally 20min later than scheduled"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Food quality was good, and movies had a great selection. Boarding went quickly."
Nadelen: "We did not request special meals because in the past there has always been an option without cheese. For both legs of the trip, everything had cheese. They tasted great, but left my husband eating only bread. At the first meal the crew just shrugged their shoulders. Second meal they brought him a snack from business class, but it had cream cheese on the sandwich. Drinks were only served during the meals on an 8 hour flight. When crew came back through at the first meal, they only had two bottles of wine in hand offering top offs (no cart, just physically carrying the bottles). We do not drink alcohol. During the second meal I did not even see them offering the top offs. All other airlines have at least come through a couple of times offering water or soda. Announcements were only audible half the time. Customs forms were confusing for people passing through Canada. This might have been explained over the intercom, but again, it was hard to hear."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "No seat assigned at check-in or even as they begin boarding. I thought I was flying Lufthansa. Air Canada gate agents were condescending. Very disappointed."

Nadelen: "Le retard"

Voordelen: "The plane was extra comfortable . The Lufthanza is it exceptional airline very nice people better than most American Airlines"

Voordelen: "Excellent service and friendly staff!"
Nadelen: "It was very cold"

Nadelen: "food could have been better especially "breakfast"."

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

"Everything was very u nice except the info we needed was lacking. We needed to stamp our boarding passes at a separate desk and nobody informed us"

Voordelen: "Canine crew were perfect and kind"

Nadelen: "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Nadelen: "Un avion qui part à l heure est un avion qui arrive à l heure."

Voordelen: "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Nadelen: "Encore un retard...cette fois de 45 minutes"

Voordelen: "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Nadelen: "Retard de l'avion: de plus en plus récurrent."

Nadelen: "Buses to and from the plane. One driver left us in a full bus waiting for 20 minutes. When we arrived in Vienna, there was no bus to pick us up. We had to wait in the plane until one showed up."

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Nadelen: "The crew kept the temperature in cabin at 26 or 28 degrees Celsius. Whole trip felt like being in the oven. I will NEVER EVER FLY AUSTRIAN AIRLINES AGAIN."

Nadelen: "Ils ont changé mon vol a la dernière minute"

Nadelen: "The Austrian airlines website is absolutely the worst and least user friendly that I've seen for an airline. I tried paying for my bags and it rejected half of the itinerary's bookings for no reason. It took a ton of clicks to get stuff done and I kept getting errors. Very limited movie selection."

Nadelen: "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Nadelen: "Complete experience and issue, resolution"

Nadelen: "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Voordelen: "The food is poor"
Nadelen: "The ffood could be better."

Voordelen: "Personel Très sympa et pilote top"
Nadelen: "Pas de distraction"

Voordelen: "Choix de films et jeux pour enfants, repas correcte"
Nadelen: "Personel trop rigide et pas très à l écoute des enfants"

Nadelen: "30min late arrival. Still was ok."

Nadelen: "na"

Nadelen: "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Nadelen: "You sold wrong tickets to customers. I booked economy tickets but I got Econony lite ticket. Had to pay extra charges. You shouldn’t make money to sell lower class tickets as regular."

Nadelen: "late flight once again"

Nadelen: "Collation non adaptée au menu spéciaux demandés (vegan)"

Voordelen: "This is always a pleasant airline to travel with."
Nadelen: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Voordelen: "Everything was awesome best flight i had in my life."
Nadelen: "Nothing"

Nadelen: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Nadelen: "The plane was HUGE, too big. With such a big plane the crowd formed by the gate waiting to board was unmanageable. Also the giant plane felt like it was hard to maneuver during take off and landing. I would very much prefer a smaller plane. The touch screen in front of me was not always responding when I tried to tap the screen. The audio jack was also not working great; sometimes I did not have audio in my right earbud and I had to turn and fidget the plug. The earbuds provided by the airline did not even work when plugged into the screen, I had to use my own earbuds."

Nadelen: "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Voordelen: "Flight was in schedule, friendly staff"

Voordelen: "Medical help"

Nadelen: "No place to put my feet. No foot room"

Nadelen: "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Nadelen: "Caótica boarding Uncomfortable seats did not recline"

Nadelen: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Nadelen: "All good!"

Voordelen: "Direct connection"
Nadelen: "Meal is horrible"

Voordelen: "Staff welcoming and courteous. Flight nice and quiet"
Nadelen: "Nothing"

Voordelen: "It was perfect, very few people, great service"

Nadelen: "Food is appauling!"

Voordelen: "Staff very welcoming"

Nadelen: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Voordelen: "Safety, timeliness, friendliness of staff"
Nadelen: "Entertainment is outdated"

Nadelen: "They cancel the flight without letting me know!"

Nadelen: "Food part was missing."

Voordelen: "Organized orderly boarding. Food was snack only. Flight crew was pleasant and helpful"

Voordelen: "That it is over"
Nadelen: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Nadelen: "Le repas"

Voordelen: "Bon vol pas secoué"

Voordelen: "On time boarding in Vienna and lending in Chicago."
Nadelen: "Not enough food for a long flight (only one poor meal was served during the entire flight)."

Voordelen: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Nadelen: "No suggestions."

Voordelen: "The plane condition."
Nadelen: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Voordelen: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Nadelen: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Nadelen: "Still don’t have my luggage yet"

Nadelen: "All of the less than good, obvious!"

Voordelen: "The crew."
Nadelen: "The time between flights."

Voordelen: "The crew were excellent and seats were comfy."
Nadelen: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"

Nadelen: "Don’t be late"

Voordelen: "General flight journey"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Nadelen: "Entertainment"

Voordelen: "Crew was very engaging and service was good."
Nadelen: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Nadelen: "Delays, took my hand luggage into the hold,"

Nadelen: "The plane was very hot"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Voordelen: "Being fed was amazing and watching free TV was great!"
Nadelen: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Nadelen: "We were changed from KLM to Airiltalia without any information sent so only because I tried to check in did I find out the flight on KLM was cancelled and we were changed to Airitalia. The Airitalia flight was very mediocre."

Voordelen: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nadelen: "The earphones could have worked!"

Voordelen: "The flight was smooth, the service was friendly, and the food with plentiful."
Nadelen: "Too much activity in the cabin during the flight."

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Voordelen: "All good"

Voordelen: "Entertainment options."
Nadelen: "Service was poor, seat did not recline, and the food was terrible."

Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."

Voordelen: "Nice crew pilot food and beverage"
Nadelen: "No wifi"

Voordelen: "Friendly hostesses"
Nadelen: "Flight was delayed 3 hours"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Good flight, arriving well on time."

Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "The flight crew was nice. Plane departed/arrived on time."
Nadelen: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Voordelen: "Just great crew."
Nadelen: "Not comfortable at all and will not book KLM again."

Voordelen: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Nadelen: "Not much to comment on here."

Nadelen: "Too late i missed my connection flight"

"My wife and I did not get food. There was no chicken left and we can’t eat pork so we didn’t get food. Crew member didn’t ask ask first but left the pork in our table and after I asked him what it was told that was only pork left I asked him to take back. The only thing we can’t eat is pork and that was the only option. I was shocked for a long flight not to have enough food. Crew member never came back to let us that there is no other food available. After we asked and other crew member he checked and confirmed there is no other food. He offered to share his own meal with my wife and I but we refused but we appreciated that. I hope I never have an other experience like that. It wasn’t a good experience. :("

"I am seeking a refund from Kayak as LOT refuses to acknowledge the booking when not done directly from their site. Worst experience with an airline ever."

Voordelen: "Finally good seats"

Voordelen: "Crew was fine."
Nadelen: "Paid for business class on LOT. Somehow this was delivered on a low cost carrier. Not the same business class product at all, ancient plane, worn seats though they claim to be "new" on this 767. Multiple hours delayed departing, no reason given, and no updates, we just sat there for hours. I assume mechanical. Caused me to miss my connection and here I am having to pay huge for a last minute hotel. Not what was advertised to me which was a LOT flight not a codeshare on an old plane. Booked it through Kayak, will not be doing THAT again."

Voordelen: "Seats were comfortable"
Nadelen: "Rude crew,delays all the time"

Voordelen: "Friendly crew, food was actually better on this flight than the flight from Toronto to Warsaw"
Nadelen: "On the flight I had from Toronto to warsaw the entertainment did not work. Honestly it should he inspected before take off and if nothing could be done then something to compensate"

Voordelen: "First flight was delayed and we missed flight to Toronto"
Nadelen: "Departure on time"

Voordelen: "I loved food and entertainment: they had a lot of alternative film offers (not just same old hollywood, but Korean or Russian films, etc.). We arrived 30 min ahead of schedule too!"
Nadelen: "The seats were very uncomfortable, but maybe anything would be uncomfortable during a 9 hour flight. Also, I wish the crew were offering water in between meals as well."

Voordelen: "good entertainment choices"
Nadelen: "my pre-arranged seat was changed without notice."

Nadelen: "I had requested a wheelchair upon arrival in Warsaw and in Toronto but it was not provided."

Voordelen: "Food was good"
Nadelen: "Plane left 2.5 hours late due to boarding system failure. Took 20 mins to get an assigned gate upon arrival at YYZ. Took one hour to get bags due to electrical failure to power baggage handling equipment."

Voordelen: "Same as above."

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Voordelen: "The crew was fine and polite, the plane made on time despite 40min delays on the tarmac"
Nadelen: "going through Warsaw border control took forever, long lines, bad set up for transit passengers."

Nadelen: "Poor quality of announcements in Warsaw for boarding times."

Nadelen: "Toronto airport disappointing. We arrived one hour esrly, but the gate the toronto airport told us to go to was broken so we had to wait for over one hour on the plane. Then the plane was moved aside and we walked to the bus that drove us to the airport. No luggage information given airport Toronto"

Voordelen: "Entertainment"
Nadelen: "Very poor English for rhe crew. Not all of us speak Polish. Unpleasant crew, like they are doing you a favor."

Nadelen: "They keep the cabin too hot! I was uncomfortably warm for the entire 9hr flight. And there were no personal airvents to mitigate this problem."

Voordelen: "The new release movies included in the entertainment system were relatively new but not very many System had to reboot a couple of times Food and drinks were par with the industry standards nowadays"
Nadelen: "Food and drinks standards are lowered every year. Not necessarily LOT’s fault"

Voordelen: "Good service. Food is provided (one hot meal and one sandwich). Selection of entertainment (movies, TV shows...etc) are good."
Nadelen: "Long flight hours."

Voordelen: "Easy and fast to board and quick response with carry on luggage"
Nadelen: "The website check in doesn’t work quite well. You have to try a couple of times so it works"

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Voordelen: "The staff were friendly and warm. They did what they could with all they had. I was financially compensated for being put on standby because of over sold tickets resulting in my return flight being changed to the next day."
Nadelen: "On my flight there my built in tablet didn’t work so I didn’t have any entertainment for a long flight. My return flight was put on standby and I had to leave the next day instead. Stressful"

Voordelen: "Food/drink options"
Nadelen: "Boarding process. Flight delayed"

Voordelen: "Everything was OK exept few things"
Nadelen: "When plane from Vilnius to Warsaw landed, passengers had to wait for 20 min. inside a plane for a bus. When bus arrived I had only 20 min. remaining till my connecting flight to Toronto.I managed to run to the right gate in time. But when I asked LOT employees to insure that my luggage is on a plane to Toronto too, I received arrogant answer that I have nothing to worry about... In Toronto I found out that there was no my luggage on the plane..."

Voordelen: "30 minutes late on boarding. No communication for reasons"

Voordelen: "The Dreamliner is shiny new and comfortable. Good authentic Polish food. Great variety of in-flight entertainment."
Nadelen: "On-time performance was so-so, take-off was delayed ~1hr because of connections, had to wait on the runway at the destination airport, had to wait an eternity for my bag. Whatever genius who designed the in-flight entertainment controls should be punched in the face. The on-screen buttons are so easily pushed by passengers making their way to and from the aisle that passenger assistance and reading lights always go off on their own throughout the aircraft."

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Voordelen: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Nadelen: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."

Voordelen: "Everything was excellent with my flight!Flight crew was very polite and excused about delay.Delay was 30 minut,wich is ok.They helped everyone,who needed help.Food was nice,seats are comfortable.Thanks for everything!"

Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."

Voordelen: "Arrived to Toronto on time. Flight attendants provided excellent customer service."
Nadelen: "Nothing to mention."

Voordelen: "Could check my suitcase earlier (arrived at airport too early). I had a bit off over 23 kg but that did not pose any problem. Boarding was quiet fast and almost with timetable. The food was good and service provided pleasant. I was happy that we landed safely providing bad weather in Toronto that evening."

Voordelen: "Good seat that becomes a bed. A little short and narrow for me, but about 5000 orders of magnitude better than the seats in the economy torture chamber."

Voordelen: "crew was very good and friendly"
Nadelen: "vegetarian meal contained no protein"

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Nadelen: "Very unpleasant and unhelpful staff (apart from the ones in-flight)"

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Voordelen: "Movie selection was decent as well as the service - the crew was more or less nice and professional with me."
Nadelen: "The fact that we took off 1 hour late and no apologies have been given. No drink service ha been provided while everyone was just sitting there and waiting for takeoff. Normally the plane would catch up the 1 hr delay but not this time. We arrived 1 hour late."

Nadelen: "The entertainment system was broken in my chair"

Voordelen: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Nadelen: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."

Voordelen: "Everything"

Voordelen: "I like the food. Cabbage rolls on our wat back from Warsaw were unexpected. Such an excellent idea to serve Polish meals on the polish airline."

Voordelen: "The flight was smoothe"
Nadelen: "Boarding was a mess and is always a mess"

Voordelen: "Crew were really helpful and it was great as we travelled with infant."
Nadelen: "Nothing really to complain. Perhaps the only negative thing is that the plane was a little small."

Voordelen: "Nothing did our. Just another flight."
Nadelen: "The seat was very worn down and hard."

Voordelen: "Poland!"
Nadelen: "Not much."

Voordelen: "Nice new plane (Dreamliner) with a lot of overhead space for hand luggage."
Nadelen: "There is less leg room than on other international carriers. I am tall and found it quite uncomfortable. I was also surprised by how bad the food was - worst airline food I have ever had on both trips. Sadly, also the most unfriendly air crew as well. Also, unlike international flights with Air Canada, you have to pay for alcohol (though the prices are pretty good)."

Voordelen: "The entertainment on the plane was great. Large selection of movies, music, and TV shows to keep yourself entertained. The dinner was adequate. It was also nice having the overhead screens continually update our flight progress."
Nadelen: "The seats are incredibly cramped, by the end I was feeling seriously claustrophobic. It didn't help that we left late. The boarding process was a mess, nobody seemed to know what to do, and the announcements were all mumbled to the point where I was just guessing what to do. The second meal served was inedible as the bread was completely stale. Also, one of the toilets was broken and kept flushing, even when sitting on it. Like the boarding process, disembarking was sloppy and confusing. It took a very long time to open the door, and they only told people at the last minute that they needed to get their passports out."

Nadelen: "Business class food is a disgrace. On the way to Lisbon they had at least some warm meal, skipped now and just got a box with bad, cold food. The crew was apologetic."

Nadelen: "It was delayed on our way to destination. Also wish it was a direct flight to ponta delgado instead of going through lisbon. It was too much back and forth."

Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Voordelen: "Horrible service"
Nadelen: "Nasty people"

Voordelen: "Service and comfort."
Nadelen: "It would be nice if both flights had vegetarian snacks and food options to accommodate this population of passengers. If 2 types of meals sre generally offered, it would be nice if both are not meat options, and one vegetarian."

Voordelen: "Tap was great for the long flight"

Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."

Voordelen: "."
Nadelen: "Pas de retard !!!"

Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Voordelen: "the crew did really made sure we had what we needed."
Nadelen: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"

Voordelen: "Nothing."
Nadelen: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."

Nadelen: "Départ à l’heure"

Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Nadelen: "Seats do not recline on this plane."

Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Voordelen: "The crew was generously serving me and the price was more reasonable than any other."
Nadelen: "I had a huge passenger next to me who took most of my space the whole time during the flight and ended up hurting my neck and back. I understand it had nothing to do with the crew, but not comfortable at all. Besides, there was no entertainment and even outlet available."

Voordelen: "-"
Nadelen: "-"

Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"

Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Voordelen: "I am used to traveling continents with other companies. There has always been 2 check in bags allowed with no extra charge as long as you are under 23kg on each. I get to the airport with my 2 bags ready, TAP tells me on large holidays, they only allow 1 bag to be checked to my specific african destination until January 11. And that one bag will cost me $120. They will not let me have the second one. Who does that? How much sense is this supposed to have. I checked with others and they do not do that. Never again they will see me."
Nadelen: "TAP's stupid rules against my destination. Not faire!"

Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Voordelen: "The staff was great, very friendly and helpful. Super accommodating. They had wonderful customer service."
Nadelen: "The videos weren’t working, so we had no flight entertainment. I didn’t realize I had to pay $105 USD for my ONE 25 kg bag since it wasn’t on their website nor was I told at check-in. They called my name at the gate and told me I had to pay for it. The food wasn’t that great— my potato, or maybe yucca?, was rock hard, and the chicken needed a lot of salt. The seats didn’t decline that well, and the temperature was either freezing or really hot."

Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Nadelen: "Flight was delayed"

Voordelen: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Nadelen: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Voordelen: "The pilot could fly the plane."
Nadelen: "The servers were rude."

Nadelen: "They had us inside the airplane for 1.5 hours. We understand there was a bad weather but we could get on board when they are ready to depart. It is not nice to be 1.5 hours plus 8 hours traveling"

Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"

Nadelen: "Entertainment"

Voordelen: "Good service, nice meal."
Nadelen: "No USB ports or movie choices. Entertainment screen very small."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Voordelen: "Staff were pleasant"
Nadelen: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Voordelen: "Professional and courteous crew from check in the disembarking. Excellent on board food."
Nadelen: "Entertainment system was wonky throughout most of the seven hour flight."

Nadelen: "No air conditioning. Lots of apps didn’t work on the entertainment device."

Voordelen: "Seats were nice in the front half of the plane."
Nadelen: "Checked bag costs are 90USD which is way to high. No meal selection. One choice offered and it was a weird flavor."

Nadelen: "Pas assez de place pour les jambes"

Voordelen: "Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures."
Nadelen: "Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized."

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Nadelen: "The space/seat size was very limited"

Voordelen: "I love flying TAP because I love having extended layovers in Lisbon. Lisbon itself, including the airport, is easy to navigate. The food is great and the culture and architecture is gorgeous. For shorter trips TAP doesn't have as many amenities as other airlines, but on this trip the typical video screens with movies, music, etc. was available."
Nadelen: "In this particular flight there was a male airline attendant who was fabulous and who could speak many languages, including German. I noticed the other airline attendants seemed to be giving him a really hard time and weren't friendly at all. In fact, I rang a bell to ask for attendant help at one point and no one came to help. I was just a seat back from the area where the helpful airline attendant was available. I think that overall TAP flight staff could be a bit more open to being friendly. However, on the ground in Lisbon I've found the staff to be amazingly helpful."