Vind goedkope vluchten naar Osaka

Voordelen: "Crew was professional and friendly"
Nadelen: "Continuous improvement"

Nadelen: "Electricity didn’t work in my pod"

Voordelen: "Les repas, le sens du service, la communication."
Nadelen: "Le confort des sièges un peu vieillot, le choix de films."

Nadelen: "Luggage lost. Tv audio did not work"

Voordelen: "Good service"

Voordelen: "friendliness"
Nadelen: "food"

Nadelen: "Kiosk, bag service, One World Integration"

Voordelen: "Everything, the service and the food is great."
Nadelen: "Keep it up"

Voordelen: "On time. Boarding was great. Flight wasn’t full so plenty of room to stretch out."

Voordelen: "Service was very goood"
Nadelen: "Food was not great and entertainment was average"

Voordelen: "Nice seats. Ample leg room."

Voordelen: "Staff and service good"
Nadelen: "777-300 plane business class very old and tired"

Voordelen: "JAL is great!"
Nadelen: "Nothing"

Voordelen: "It was short flight.. I slept good through."

Voordelen: "The crew was friendly, and the view from the window was stunning."
Nadelen: "There wasn't enough leg space; it would be nice if the entertainment system had usb charging available."

Nadelen: "Our flight was delayed for two hours. We have a connecting flight from Osaka to Los Angeles, which we were worried we couldn't make it. They told me the flight will wait for us because there were 20 plus people also need to get on that plane. When the time of boarding we heard they were calling us to the front and explained the flight we were suppose to be connecting already took off. They had to booked us to another airline. We were extremely disappointed! We asked if we could took another Japanese airline but they said our luggages were already transferred to that airline and the tickets were printed! Mosf importantly we have already waited in airport 5 hours and they needed us to wait for another 3 hours! Very bad experience with how they dealing with this situation!"

Nadelen: "I’m flying internationa flight but, I can’t get enough or right answer from my question due to Luck of english language. I’m not perfect when it come to this language but I can communicate properly."

Voordelen: "JAL et ANA restent au sommet en terme de services, ponctualité et qualité du vol."

Voordelen: "The crew, the flight, the pilot to cabin communications, the food, USB hookup, and the movie selection was amazing. I am so happy that I flew Japan Airlines on my return trip. I would highly recommend them for your international travels."
Nadelen: "The flight was extremely late to leave and I almost missed my connecting flight in Osaka"

Voordelen: "No major disasters, comfortable seats, on time."

Voordelen: "The Economy class seats had a lot of room - which is unusual for tall people ;-)"

Voordelen: "Beverage served immediately after flight take off. And to follow dinner was nice as well as breakfast in the morning. Coffee could be better but overall a pleasant flight."
Nadelen: "There was no vegetarian option for food."

Voordelen: "Crews are very polite and willing. They During the entire 13 hours flight, they continued serving drinks and snacks. I have not seen such services on the other airlines."
Nadelen: "The movies were not the first run ones."

Voordelen: "Everything"
Nadelen: "more movie options!"

Nadelen: "Plane was very hot"

Voordelen: "Bought my ticket in June, when I could access the AA site for my seat selection, it wanted $18 to $35 to make the seat selection. We chose to get the assignment at the airport, but could only get it at tge gate. Made me feel like I was flying standby!"

Voordelen: "Same as above"
Nadelen: "None"

Voordelen: "Very nice , good service"
Nadelen: "None"

Voordelen: "The aircraft was excellent."
Nadelen: "The service could be bit more personal for a long 13 hour flight."

Voordelen: "Cabin staff. Special meal. Cleanliness."

Voordelen: "Service is amazing ! JAL is handsdown the best ever. The staff, crew and overall flight was great..."
Nadelen: "The horrible JET LAG I have now lol."

Voordelen: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Nadelen: "The video monitor for viewing movies was dated."

Voordelen: "I hope to always find the great deals I have with Japan Airlines and continue with a smooth traveling experience as this one!"

Voordelen: "From start to finish, we were amazed by the customer service of Japan Airlines. Altogether we we had a 14-hour day or so of flying with two small children and it could have easily been a 20-hour-or-more day of flying had Japan Airlines not been so great at what they do. We can't say enough about how amazed and blessed we were by their customer service."
Nadelen: "Having to pay for wifi and not having access to power outlets. Everything else was amazing and honestly these minor things were very forgivable given the great entertainment choices that came along with the plan ride and and the amazing customer service."

Voordelen: "Very good premium economy seats and airline service was excellent - highly recommended"

Voordelen: "JAL has customer service that no other airline comes close to."
Nadelen: "Nothing, JAL is perfect. I mean it"

Voordelen: "on time and excellent service"
Nadelen: "a bumpy ride compared to our flight from NY to Japan"

Voordelen: "I really loved JAL customer service at checking counter. So friendly and great customer service I received."

Voordelen: "The Japanese culuture all in all is amazing, the Jap Airlines was no exception. The flight attendants were so nice and beautiful as well."
Nadelen: "There wasn't anything I didn't like. I wish USA could be more like them in a business aspect."

Voordelen: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Nadelen: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"

Voordelen: "L'équipage est très avenant et n'hésite pas à parler un anglais compréhensible pour les étrangers. Mes deux vols n'étaient que de 45min mais nous avons eu droit à un accès wifi et une collation (boissons). Ponctuel et pilotage souple."

Voordelen: "food was great movies are updated flight attendants are professional and courteous"

Voordelen: "Great staff and washlet toilets on board."
Nadelen: "I ended boarding last not one of the first as other airlines."

Voordelen: "The crew was very pleasant and helpful. Overall it was as good as a 12 hour economy flight can go."
Nadelen: "Unfortunately they ran out of some food by the time they got to us and only had fish left. It was okay, just not my favorite. We were 35 minutes late taking off which contributed with me missing my connecting flight."

Voordelen: "Upgraded to premium economy and the seat was comfortable. However the food was lacking. The snack was a collection of overly sweet bars and bread. The meal was okay."

Voordelen: "the crew was extraordinarily helpful in getting me through customs with my luggage which i was lead to believe did not need to be looked at in Tokyo because it was checked through to Osaka by finding me taking me back through customs and onto the flight in time for its departure. JAL's crews on both flights and the ground personnel were very courteous and always extremely helpful."

Voordelen: "I've been always flying with U.S. airlines this past several years just because transits are easier. I forgot about how friendly and nicer JAL crews are. Their food is much much better. They served us with a cup of Haagen-Dazs icecream for dessert while a Fatboy is normally served by other airlines. I was impressed by how spacious the foot area of their economy seat is. Because I felt quite comfortable, I slept five hours straight during the flight which is phenomenal to me. I will definitely fly with JAL again!"

Voordelen: "Flight was all good, entertainment is great."
Nadelen: "It took an excessively long time for baggage to come out and the local staff was unapologetic. Well over an hour after going through immigration. The service in Narita was significantly better. I'm American and have come to accept poor service, but I can't understand why passengers must pay for a cart to carry their luggage - especially on international flights, before any opportunity to exchange currency. Surely the airlines have some say in this..."

Nadelen: "I ordered Hindu vegeterian meal while coming to Chicago on phone with Japan Airline I got Asian veg food"

Voordelen: "Yes"
Nadelen: "Nothing."

Voordelen: "The 787 is fantastic. First class feels in the economy. The food offering is also first class. Service is amazing."
Nadelen: "Serve the cold soba for all meals. :) Love it."

Voordelen: "Friendly, helpful, attentive crew; good amount of storage in business class; very good food with an excellent variety."

Voordelen: "Excellent crew!"
Nadelen: "It could have been quieter."

Nadelen: "Seat cushion could have been softer"

Nadelen: "Retard. Aucune explication ni excuse"

Voordelen: "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Nadelen: "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"

Voordelen: "Avion vétuste et service minimum, pas même un verre d'eau !"
Nadelen: "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"

Voordelen: "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Nadelen: "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"

Voordelen: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."

Nadelen: "Movie catalog needs to be expanded"

Voordelen: "Plenty of legroom in economy."
Nadelen: "Vegan food option unimaginative. Tomatoes used in every dish!"

Voordelen: "Outstanding service as always - ANA rocks!"
Nadelen: "Too many (redundant) service announcements. Suggest simplifying and keeping them short and less repetitive to avoid inconvenience, esp while enjoying entertainment."

Voordelen: "I like the service. I like the way they checked my back stuff and put back very neat. I’m very happy with your company,"
Nadelen: "No complaints, I would say....ANA the best,!"

Voordelen: "The whole process from boarding to exit was perfect. The seats, the food the service was great"
Nadelen: "The movie selection is somewhat weak"

Voordelen: "Wifi, beef consomme"
Nadelen: "Wissel van vliegtuig"

Voordelen: "The flight attendants were so nice and the food was really good."

Voordelen: "Economy seats were spacious and same size as Economy Plus seats of United. Clean. Crew was amazing, helpful and friendly."

Voordelen: "everything"

Voordelen: "Flight check-in counter was so nice and accommodating. Makes me never want to go back to rude America."

Voordelen: "Plane not full so had 2 seats to myself. Stewardesses nice but didn’t all speak English."
Nadelen: "Only got asked for a drink one time. I could have used a snack,but I was trying to sleep so maybe they just didn’t disturb me. Left bright lights on whole trip. No Wi-Fi on this flight available."

Voordelen: "The crew was very professional and exceptionally polite and attentive. Possibly the best I have encountered on an international flight."

Voordelen: "Nothing"
Nadelen: "First, I did an online check-in and was able to secure a seat for the first leg of the flight, but was able to get any information on my second leg. So when I arrived at the Thai Airways counter to load in my bags I asked the Thai Airways representative about the missing information. His response was that he could not get into the ANA system and that I have to go to the ANA counter to ask for that information. Given that my layover in Narita was only about 45mins landing to going to the gate, I was not comfortable with not knowing if I would be on that flight or not. The Thai Airways representation at the boarding counter did help me a bit and got in touch with a guide in Narita to help me get my luggages and get to gate properly. I wanted to note that we did not arrive in Narita on time due to the high air traffic so the plane had to circle around for 15 mins. When we finally landed I had about 15 mins to get through the custom and ran to my gate. When I received my ticket I was shocked that I got a middle seat on a 13 hours flight! If I have known this earlier I would have paid for a better seat, but since I was not able to check-in online and didn't receive any info about this flight prior to boarding I was not allowed to change on this full flight. In addition, the plane ride was awful. The food was disgusting and the seat was very uncomfortable. The seat did not even recline back! I don't expect much from a short distance flight but for a 13 hour long flight, I at least expect the seat to be slightly better than sitting on a rock against a brick wall. All in all, this was a HORRIFIC EXPERIENCE I went through. The stress and the discomfort on the plane was an experience that no one should ever feel while traveling. It was an awful nightmare on an ANA flight. I would like a refund on this flight with no exceptions. Sincerely, Jessica Saesue"

Voordelen: "Ana est loin devant Air France"

Voordelen: "Friendly staff. English language not too much of an issue. Ample personal space in economy class compared to other carriers."
Nadelen: "Asian Vegetarian meal not very good. Seems like whichever company they use to buy the food makes a half hearted effort in their selections for the food tray. If you're going to put a couple small pieces of lettuce and a cherry tomato into an already small container and call it salad, why bother? The rest of the meal wasn't pleasing either. The fruit was nearly frozen it was so cold. The entree had a few different things but still a weird combination of veggies."

Voordelen: "La compagnie est géniale! Rien à dire!"

Voordelen: "The time is on time ."

Voordelen: "The attendants are all courteous and respectful."

Voordelen: "Everything"
Nadelen: "The fact I had to come back to Canada from Japan. Canada is ghetto."

Voordelen: "This was my first time flying ANA (LAX to Haneda and back) and I have to admit it was surprisingly great. I am a pretty tall guy and found the room for my feet in economy to be more than adequate even though i found myself in a middle seat both flights. The flight attendants were extremely attentive, even as my flights were both overnight/red-eyes. The selection of movies available at each seat was pretty good and included your standard Hollywood stuff along with a decent selection of Japanese film, television, and various documentaries. Whether or not subtitles are available for non-Japanese speakers for Japanese language media was kind of hit and miss (I actually did browse around quite a bit), but I was impressed nonetheless. I would warn some western based travelers that they may not find the food to be all that appetizing. I chose the Japanese style option both flights (rice, miso, salad, fish), however I know that had I had any of my family members along for the flight they would have gone with the international option and they probably wouldn't have enjoyed it all that much."

Voordelen: "Good service"

Voordelen: "Very polite crew, service oriented and smiling, help whenever they can. Flights were on time."
Nadelen: "Food choices very limited, and quality is sub-par."

Voordelen: "Crew onboard and in Brussels where very nice and efficient."
Nadelen: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."

Voordelen: "Wonderful service"
Nadelen: "Food was on the very bland side"

Voordelen: "more new movies will be better"

Voordelen: "Excellent, polite service, very comfortable seats."

Voordelen: "Cabin crew were really nice & helpful. My upgraded seat next to an open seat was really nice & comfortable."

Voordelen: "Service was great, food was decent. Bumpy ride though, plane felt "old"."
Nadelen: "Everything was good. Only thing I could say is the plane felt outdated."

Voordelen: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Nadelen: "Not much of a choice when it came to films"

Voordelen: "Love everthing."

Voordelen: "Ample legroom and there is a good selection of food."
Nadelen: "Was on overnight transit and I was surprised to find out that the airport closes at 11pm and there was no transit lounge inside the airport. It was too late to book for a hotel outside the airport so had to stay at the meeting point area with other passengers."

Nadelen: "Food took 3 hrs to get out. Movie selection was limited compared to other airlines"

Nadelen: "Someone sat on my row without notifying the crew of the seat change. After I notified the FA of the incident... even if it's a general rule that the passenger sits at the ticketed seat, the FA didn't do anything about it"

Nadelen: "No foot rest=back pain"

Voordelen: "The most comfortable economy flight I have experienced so far. The service, food and entertainment options were all excellent. Definitely looking forward to our return flight back to YVR!"

Voordelen: "Everything"
Nadelen: "The food quality was slightly lower than that on the outboud flight. I ordered Hindu Meal."

Voordelen: "My Marine son and I traveled ANA from Okinawa to Hiroshima. We had to be bussed out to our plane but it was so worth it because we were on a Star Wars plane."
Nadelen: "My son and I had made separate reservations and they lost his. however he was able to get on the flight and they sat us together."

Voordelen: "Nice friendly staff in the plane. Nice friendly staff at the airport, although very slow and getting confused easily. Need more training."
Nadelen: "Check-in process at the airport was ridiculous ! One ANA staff sends us to wait to a certain counter after looking at our ENTIRE trip (all 3 segments), only to find out 20min later that we were supposed to go to ANOTHER counter, because our ultimate destination was International (USA). Also, boarding passes had to be REPRINTED in Tokyo for some reason. Note: on the way to Okinawa 2 weeks earlier, we had similar poor experience, but we only had to wait 5 min in the wrong lane. Overall ANA staff is very nice, friendly and smiling, but seems to get overwhelmed and confused very easily, and take FOREVER to do simple tasks that their US counterparts do 3x or 4x FASTER. --> do more regular TRAINING of your staff at airport counters !"

Voordelen: "Service was friendly and enjoyed the USB charger."
Nadelen: "Seats are just not designed for humans! Ergonomically there could be improvements. I also feel seats are too low."

Voordelen: "Very friendly and accommodating staff. They were quick to help when a friend of mine wasn't feeling well on the flight. Great service!"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "Boissons, sandwhich"
Nadelen: "Équipage froid, manque de motivation, siège pas très confortable"

Voordelen: "Sandwhich et boissons, équipage gentil"

Voordelen: "Les vols étaient à l’heure. Confort et bon service à bord"
Nadelen: "Avoir eu à payer pour la réservation de sièges sur les 2 vols. Les vols étaient vides. Il y avait pleins de places... ??? J’aurais aimé être remboursée. Merci!"

Voordelen: "L'efficacité d'embarquement, l'arrivée à l'heure malgré un départ en retard."
Nadelen: "La nourriture, très industrielle et jambon très chimique."

Voordelen: "Le dîner, les films au choix, la propreté des toilettes."
Nadelen: "Le départ avec plus d'une heure de retard (j'ai ainsi raté ma connexion à Johannesburg), l'absence de choix pour le petit déjeuner et SURTOUT, l'absence de réactivité de l'équipage qui n'a rien fait pour prévenir SAA que nous serions en retard et leur demander de nous attendre. Conduite lamentable."

Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."
Nadelen: "Vol avec retard depuis geneve, ensuite vol annulé depuis Frankfurt, jlai mon voyage à duré 12h au total, avec un retard à l'arrivée au quel j'ai atterri à 23:15."

Voordelen: "The crew is excellent but the seats are not comfortable enough. There should be a way to balance money and comfort,not just placing people in seats they do not fit into"
Nadelen: "Nothing,just the seats. Cleanliness was perfect"

Voordelen: "Great atmosphere, crew was excellent!"
Nadelen: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Voordelen: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nadelen: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Nadelen: "Information on arrival time was not correct"

Nadelen: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"

Nadelen: "KLM crew exceed our expectations"

Voordelen: "Crew helpful. Food good."
Nadelen: "Better range of movies please"

Voordelen: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Nadelen: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Nadelen: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Voordelen: "General flight journey"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Voordelen: "Crew was very engaging and service was good."
Nadelen: "My seat was horrible. Right at the door, crammed, and no place to store my carry-on luggage."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Everything was smooth and effortless."
Nadelen: "Can’t think of anything."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Nadelen: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "Uitermate tevreden!"

Nadelen: "Larger meals."

Nadelen: "Vertraging"

Voordelen: "Crew was nice and efficient"
Nadelen: "Economy seats don’t recline enough."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Economy comfort was very nice, food decent, plenty of toilets to avoid overcrowding, and good entertainment selection."

Nadelen: "Flight canceled, poor communication from the airline to the passengers. Møre than 5 hrs delay"

Voordelen: "Gaps between seats are very narrow."
Nadelen: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Nadelen: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Nadelen: "old screens and entertainment system leg room to small"

Nadelen: "Check in at Berlin was extremly slow. Staff was very unprofessional and not very friendly."

Voordelen: "Crew where awesone and the choice of entertainment was fantastic"
Nadelen: "Seats way to close together"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Flying with KLM is a pleasure"

Voordelen: "The seats seemed to have more space on this plane which was nice."
Nadelen: "It felt strange that the crew members completely skipped over me when serving lunch and drinks. At least something as basic as water should be given to all passengers."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Great on board service from a very professional crew."
Nadelen: "Can't think of a thing."

Nadelen: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."

Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Nadelen: "Flight was cancelled."

Voordelen: "Food was excellent, frequent and filling"
Nadelen: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Voordelen: "Able to fly direct to ansterdam"
Nadelen: "Have to lay over on the way back. More expensive than other airlines."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."

Voordelen: "The seats were comfy and the pilots were skilled, food was average."
Nadelen: "The handles in between the seats could've been better by being able to be completely raised."

Voordelen: "Good"
Nadelen: "Repas gratuit"

Voordelen: "nothing"
Nadelen: "the flight was delayed, boarding was the slowest ever and we received something to drink after 1,5h of flight"

Nadelen: "Could be better, say, like with Singapore Airlines.."

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Nadelen: "The seats are uncomfortable, no leg room, no space between seats and the trays hit ones’s stomach. The whole experience was very uncomfortable. The food was awful. Overheated and not cooked through at the same time. Breakfast was odd. Non-Greek yoghurt and cashews. Just strange."

Nadelen: "More scandinavian flair needed"

Voordelen: "Smooth flight"
Nadelen: "Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow"

Voordelen: "Everything! I never knew that Finnair was such a great airline."
Nadelen: "Honestly, nothing could have been better."

Voordelen: "Clean less of the plane"
Nadelen: "Entertainment system did not work at all"

Voordelen: "The staff was great, helpful and polite. Seating was fantastic, exit row with our children together in front of us."
Nadelen: "We already had printed out tickets but it took over an hour and twenty minutes to check out bag. Additionally the flights departure was delayed by 25 minutes."

Voordelen: "I wish I found somebody to take me around"
Nadelen: "No complains"

Nadelen: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"

Voordelen: "clean planes, timely service, nice flight attendants"
Nadelen: "no power outlets narrow selection of juices/water on the plane"

Nadelen: "The time. Ity was very delayed. Almost lost my last connection."

Voordelen: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Nadelen: "I liked it all."

Voordelen: "Respect des horaires, gentillesse du personnel"

Voordelen: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Voordelen: "Très bien. Bon accueil et à l'heure."

Voordelen: "Nice crew that were helpful."
Nadelen: "Small plane, cramped seating."

Nadelen: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."

Voordelen: "Airport was very comfortable to be at, Flight Crew was nice and helpful. Great movie selection to my taste. Plane landed"
Nadelen: "The temperature during the flight made my experience very uncomfortable. It was way too cold. I know that it could get chilly at the board and do take warm clothes with me just in case, but this was way too cold. Neither blanket nor my stuff helped. Another thing - I was sitting in the raw 50, and at the 49th raw crew ran out of chicken with only pasta left. ))) This happens, I get it. I've had it actually happened to me before on British Airways flights too couple of times. So it's not too big of a deal. I just wish that pasta tasted better)))"

Voordelen: "The flight was very fast, boarding and getting off were fast and convenient. They had a new Korean movie that I've been wanting to see but didn't expect would be offered on an airline, so that was great!"
Nadelen: "The crew seemed quite stressed, when I asked to store my wedding dress in the crew closet they were very short with me, which made me feel really guilty about it, as the stewardess obviously thought I was very troublesome, but they did allow it. The food was quite bland. The entertainment was much more limited than most international flight lines."

Voordelen: "Le service. Et le confort"

Voordelen: "I liked very much that Finnair was waiting for the delayed plan from Stockholm. The stewardesses were nicely dressed."

Voordelen: "Nothing"
Nadelen: "We had to buy 2 new tickets with Lufthansa in may because finnair cancelled the tickets we bought months ago : the difference of tickets pride was 780$ per tickets to totally we lost over 1,500$ This is not fair at all - they should not propose tickets at such prices and let us think for months our trip is fine because we have to buy last minute new tickets at very expensive prices"

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "Nicest plane I've been on. Boeing for life."

Nadelen: "It is too hard to carry stuff on the stairs at the airports"

Voordelen: "Spacious plane"
Nadelen: "Could not select convenient seats with companion, food and entertainment very mediocre"

Nadelen: "I ended up sitting in the last row although arrived at the airport early, but was placed on standby."

Voordelen: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Nadelen: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Voordelen: "This was a very short flight and I don't recall if there was any food service or entertainment."

Voordelen: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."

Voordelen: "Professionalism, punctual, friendly service"
Nadelen: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."

Voordelen: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Nadelen: "Having to pay to reserve seats."

Voordelen: "Good movie selection, frequent water refills, boarding was quick and easy with ample overhead stowage"
Nadelen: "Seat recline was broken, non-adjustable headrest, older flight crew less tolerant of passenger disrespect, not quite enough bathrooms, food had my stomach in knots"

Voordelen: "Felt captain on the original flight did everything he could"
Nadelen: "Boarded late, taxi' around for 3 and a half hours, deplaned as flight was canceled, waited 3 hours for next flight which was then cancelled. All understandable until the announced that the flight was reinstated only to be followed by an hour of the clerks unable to put people back on the flight which caused it to be cancelled. Sent to another airport except the free shuttle wasn't running, 50 dollar taxi ride later I got to sleep on the floor until the gates finally opened 5 hours later"

Voordelen: "Plane was nice, new, every seat had an entertainment system. Crew was very nice and did their best to accommodate my needing a gluten free meal. *This was an Iberia plane, not an American Airlines plane."
Nadelen: "The Iberia web site, and web app were not functioning properly. I want able to save any of my personal information such as phone number or known traveler number. I was unable to select a gluten free meal prior to the flight since the web app and website were not working. I tried calleding Iberia customer support over 10 different times and was never able to speak with a representative. The customer support prior to the flight was non-existent."

Nadelen: "I paid for an upgraded seat and after boarding other passengers were being moved to the same area that I had paid for an upgraded seat FOR FREE!"

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Nadelen: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Voordelen: "Nothing"
Nadelen: "Flight cancelled after 5h at the airport. Impossible to be booked before 5days..."

Voordelen: "It was a pleasant flight, easy boarding, crew friendly."

Nadelen: "Service, choice of movies, uncomfortable old seats, impossible to change my seat in advance"

Voordelen: "The meal for dinner was nice with wine, good old fashioned meal service. The plane was clean. Blankets and pillows provided. Staff seemed efficient. The flight was operated by Iberian so it was all in Spanish. Okay for us as we speak Spanish."
Nadelen: "The seats had so little padding. We are not very tall and the seats are just too close together. The poor fellow behind me could not make a move without bashing the back of my seat. Not his fault. If you are over 5'5" tall you are in trouble. It is too bad that flying has become so uncomfortable in coach."

Voordelen: "geting off"
Nadelen: "To cramped so I will go back to Delta"

Nadelen: "Boarding was chaotic. Pre boading not enforced, all passengers boarding at the same."

Voordelen: "Staff efficient and kind. Main meals good. Snacks/lunch not as inspired. Entertainment options were varied."
Nadelen: "Boarding was a bit of a free for all. Seats cramped."