Vind goedkope vluchten naar Palo Alto

Voordelen: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Nadelen: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "I was treated by the cew very, very badly. Food was terrible."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Great flight, friendly crew, good food, entertainment was ok"
Nadelen: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "The service is nice, people are friendly, and good environment at airport!"
Nadelen: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Voordelen: "Very friendly crew Intime departure and arrival"
Nadelen: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Voordelen: "Delayed flight arrived nearly on time."
Nadelen: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Voordelen: "I am pleased we landed."
Nadelen: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."

Nadelen: "Mostly junk food"

Voordelen: "I liked the movie quality and overall order of the stuff and the flight."
Nadelen: "Since when do I have to pay for wine? :( Also, too few movie choices."

Voordelen: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Nadelen: "I wish the landscape cameras worked the entire time!"

Voordelen: "Entertainment variety"
Nadelen: "You had to pay for drinks"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Voordelen: "passed out i-pads loaded with movies, magazines and music food was good"
Nadelen: "very small plane for trans-atlantic flight (17 rows) only one free soda, then they charge you"

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Ground crew was very helpful and flight was comfortable."

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Nadelen: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."

Voordelen: "Food was ok"
Nadelen: "Crew members not friendly."

Voordelen: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Nadelen: "I think if there were a few choices for the dinner service I would have been happy."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "The cabin is new and the crew is professional and nice"
Nadelen: "Food needs much improvement, it's the same menu as last year. They charge a fee for booking desired seats where they didn't have last year. Entertainment can have more recent movies."

Voordelen: "Good entertainment options on board. Helpful crew and good snacks."
Nadelen: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."

Voordelen: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Nadelen: "wifi - never worked"

Nadelen: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Voordelen: "The dinner was great!"
Nadelen: "The variety of movies was more limited than I expected."

Voordelen: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Nadelen: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Voordelen: "Good more of the same."

Voordelen: "Easy upgrade to business"
Nadelen: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"

Voordelen: "Easy embarkation, helpful staff."
Nadelen: "Shock to discover that suitcases were not included in price of tickets purchased online. We had to pay the equivalent of $100 (australian) per case. My seat was extremely u comfortable as the cusihion was misshapen. The male passengers seated behind us were drinking alcohol and became loud and garrulous, making the trip most uncomfortable and unpleasant."

Voordelen: "The flight attendants were friendly, the seats were very comfortable, and the lunch was good. The movie selection was great!"
Nadelen: "I wished the dinner was a little more substantial. It felt more like a snack than a meal."

Voordelen: "Leaving on schedule and arriving 20 minutes early. The crew was very helpful to families with children."
Nadelen: "The air conditioner was blowing cold air on my head through the whole trip. No way to control it. Or stop it."

Voordelen: "Sear had great leg room."
Nadelen: "No complaints at all, the pilot did a great job!"

Nadelen: "Reindeer sandwich? Come on really?"

Voordelen: "Same as above"
Nadelen: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"

Nadelen: "Delay was ovet 4 hours."

Voordelen: "Flight on time. Meals and service were better than expected. Long international flight was smooth."

Voordelen: "Crew was great. One of the best ever."
Nadelen: "With a flight scheduled for around 11 hours, seat comfort is at the top of my list of importance. These big Airbus planes have the worst seats for long hauls. I had forgotten previous experiences when I made the reservation but won't in the future. If it is a big Airbus, I'll opt for a flight with a 767, 777, 747 or 787. And what's with one soda per flight? Overall, an acceptable flight but just barely."

Voordelen: "Cabin crew was nice."
Nadelen: "Plane was old and really dirty. no televisions. I booked a premium seat, but was assigned a middle seat in economy. Not sure where the glitch took place. Cabin crew was friendly though. ALSO, SAS/United booked my connection through O'Hare, giving me about 1.5 hours to clear customs and security...I was only able to make my flight due to some nice people who let me cut lines and a lot of running through the terminal. Generally annoyed with the experience."

Voordelen: "Best of class service + great cabin. I sat in coach but it felt like business class on other airlines (which makes me wonder what business class is like on SAS! ). Highly recommended."

Voordelen: "It was a new airplane and the in flight movie system was excellent"
Nadelen: "As always - narrow seats"

Nadelen: "Really not much space in economy even for a rather slim person."

Voordelen: "Friendly, professional staff. Good warm meal."
Nadelen: "Definitely did not like that my rollator (walking aid) was lost, and it was two days before I finally got it! So I had to stay inside the house (my son's) for two days! Not happy about that!!! No explanation of where it had been, my guess would be that it never got aboard the plane from Copenhagen. I am 80 yrs.,and I need my walking aid."

Voordelen: "boarding was good. crew was friendly. seat was ok. arrival was on time (which is very important)"
Nadelen: "no wifi for 11 hour flight. in flight entertainment system very dated - offered movies, but not on demand - all movies started and stopped for all passengers at the same, set time. food in economy was just ok."

Voordelen: "Service was excellence, flightattendends are in a good mute, water bottle in Front of seat So, attentive, friendly, uncomplicated, fast service was very pleasant"
Nadelen: "the quality of food has significantly place upward / the food quality is still very upgradeable, the flight time is really damn long and hard to bridge"

Voordelen: "Everything"

Voordelen: "Great service. Food was alright. Quick boarding"
Nadelen: "Luggage took forever to arrive."

Voordelen: "The vegetarian meal was not available on either of my flights. I’d say they were a bit stingy handing out water as well. Space was good for the seating overall."

Voordelen: "The staff was generally pleasant (except for one attend on the SFO-Dublin flight. The lunch and dinner were very good (desserts as well were better than on other airlines I have flown). There was a good selection of movies."
Nadelen: "The seats on the trip Dublin to SFO were a bit cramped. I wasn’t able to lean my seat back as the passenger behind me asked me not to because his knees were already touching the back of my seat. The web check in was prone to error. For both legs I had to start the web Checkin at least twice. I also got an error page when I tried to print my boarding pass. I do’s not find a way to add my boarding pass to my iphone’s wallet."

Nadelen: "Pas de note pour le divertissement ou les repas car pour les 1er il n y en a pas et pour les second je n ai rien prix ."

Voordelen: "The crew"
Nadelen: "Food not good , entertainment system old un updated and slow"

Voordelen: "Flights were on time. Planes were clean and comfortable. The food was ok - the ice cream was great as was the extra water."
Nadelen: "Some better food quality would be great."

Voordelen: "Nothing extraordinary about the flight (not necessarily a bad thing). Complimentary refreshments."

Voordelen: "Great crew."
Nadelen: "No free alcochol. Had to spend a night in Dublin just to connect! Over two hours late. And Aer Lingus really stunk flying the night before from Milano to Dublin. One person at their many counters for two hundred passenegers. Last time for Aer Lingus. On the other hand British Airways flew us from SF to Milano. We thought we were returning by British Airways. Screw job!"

Voordelen: "The seats were comfortable, the crew was friendly and the food was okay."
Nadelen: "The entertainment system wasn't great. The earphones quality was quite bad and felt really uncomfortable. Unfortunately, AerLingus still has that double pronged plugs and I wasn't able to use my personal set (actually, I could but sound would only work on one side). I'll definitely fly with them again, only next time I'll bring an attachment for me to be able to use my headphones."

Voordelen: "ils ont accepté une valise en soute gratuitement"
Nadelen: "aucune collation gratuite , pas même un verre d'eau ou un thé"

Voordelen: "I had the whole row to myself so I was able to catch up on my sleep which was nice. The"

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Nadelen: "It was delayed, stewardess not friendly"

Voordelen: "Friendly flight attendants!"
Nadelen: "Inflight entertainment needs upgrades: better options and better performing screens."

Voordelen: "From Brussels to Dublin, we had a good flight. The air hostess was attentive enough and the cabin comfort was excellent."
Nadelen: "That we can't even have a cup of coffee without having to pay 3 euros. I thought that was outrageous."

Voordelen: "Crew members were impressive. Upon questions and requests, they respond in friendly and elegant manner."

Voordelen: "Crew members are very pleasant. Entertainment was good."
Nadelen: "Very small snack provided at second mealtime was inadequate for body clock time wanting dinner."

Voordelen: "the crew was wonderful and so very friendly"

Voordelen: "Crew was friendly and helpful. I require gluten free meals and was accommodated with meals and snacks."
Nadelen: "Sound on entertainment was terrible. I couldn't understand dialogue and background noises was too loud. Gave up after 10 minutes and read the books I had brought on board. I understand having to pay for alcohol but it would have been nice to get a wine with dinner for no charge."

Voordelen: "bia preorder meal was fantastic. Problem is that on 11 hour flight, you need at least 2 meals"

Voordelen: "On time"

Nadelen: "Bagage sélectionné pour aller en soute sans demander l'avis du client. Résultat = perte de 30 min pour récupérer la valise."

Nadelen: "nothing"

Voordelen: "Friendly service"
Nadelen: "No wifi on the plane...it did not work on both of my flights."

Voordelen: "I've traveled Aer Lingua several times and been pleased enough to keep choosing AL for my transatlantic trips, however this, the on February 4th 2017 was my last favorite because this time i felt the low-budgetness of travel. there was less leg room, the food was edible, the in-flight A/V was not worth the effort of trying to watch our listen and the crew in my section not very attentive. Having said that, this was a one time mediocre experience that I'm reviewing and hasn't put me off AL at all - it's a good airline and I will continue flying with them."

Voordelen: "Short and easy. Flight crew was helpful."

Voordelen: "Crew was good. They were a bit slow with the drinks and food though."
Nadelen: "The seat in front of me was broken so every time the passenger in front of me reclined, she was basically in my lap."

Voordelen: "Food was good"
Nadelen: "Alcohol was not free"

Nadelen: "i checked my luggage on tuesday 09 13 2016 and didn't get it back until monday 09 19 2016...very very very inconvenient since i was flying back on wednesday 09 21 2016 very early in the morning..."

Voordelen: "Me taper 4h de bus pour aller à Dublin c'était trop mega cool de prendre ce bus super inconfortable"
Nadelen: "Mettre 10h pour aller à paris ! J'aurais eu le temps d'aller aux états unis en 10H mais non j'suis juste à paris"

Voordelen: "I was nervous about an unknown, no-frills airline. The food was nothing special, but everything else was great. I would use them again."

Voordelen: "Air crew are very friendly and welcoming. Plenty of space available"
Nadelen: "No water is brought around after the first hour until the plane lands so you could go 8 hours without a drink. Drinks are available in the galley but it's difficult to reach through all the people"

Voordelen: "The crew were lovely from beginning to end. The direct flight to SFO was stellar after traveling for three weeks. The pilots' directions, decisions and effort were very professional. The selection of movies and entertainment were great. The meal and snack were good."
Nadelen: "All seats should now have a USB port, not just a power outlet. The sound system for the entertainment is terrible. The connection should allow for personal headphones, earbuds to be used. Watching a great movie on a terrible sound system is quite frustrating. Also, the crew needed to include another full pass through of sodas/juices and a few more trips to collect waste. There was way too much of a dry spell for a 10+ hour daytime flight."

Voordelen: "Schoon vliegtuig Vriendelijk personeel Netjes op tijd"
Nadelen: "Het grootste nadeel is de geringe beenruimte (184)"

Voordelen: "Great!!"

Voordelen: "See comments about the special meal. I did like it that the crew communicated better regarding water and beverages on the flight from Dublin, than on the flight to Dublin."

Nadelen: "One hour late"

Voordelen: "The per-seat entertainment selection was wonderful! It kept my family fully occupied during the long flight."
Nadelen: "My seat button was broken and did not recline, plus the seat in front of me seemed to recline even further than normal."

Voordelen: "The flight attendants were very helpful and friendly. I loved the prescreening in Dublin for U customs and passport control so that we din't have to go through that in San francisco. That was fantastic."
Nadelen: "The vegetarian meals i and my husband ordered for the round trip by my speaking to an Are Lingus rep for the flight from SFO to Dublin when we booked our seat assignments were not available. The attendants managed to find me a veg meal, but not my husband. This was totally unacceptable on a 12 hour flight!!!! and we had trouble getting the meals on this return flight too, even though i had called and confirmed they were available. When we got the food the quality was poor. The seats were extremely uncomfortable and the smallest seats I have yet to encounter, and I do a lot of flying. My back is still hurting."

Voordelen: "The flights to and from Dublin were very comfortable, the food was decent, the entertainment solid and the staff were very courteous. We were ahead of schedule both directions, which was also a plus. I highly recommend this airline."

Nadelen: "I arrived at the airport with a single carry on bag. I travel frequently and I have taken this same bag on dozens of flights on several different airlines and had been allowed to carry it on. At Aerlingus check in, I was told that the bag was overweight (it was not over sized, it fit in the baggage size checker). I was told that I would not be able to carry the bag onto the plane and must check the bag. When I arrived at my destination and retrieved the bag from baggage claim, one of the outer zipper pockets had been fully unzipped and my paperwork (receipts from my business trip) were spilling out of the bag. I was disappointed that my belongings would be handled so carelessly by the airline. If they are going to force passengers to check baggage rather than carry it on, the least they could do is show some care in handling passengers property."

Voordelen: "Nothing - didn't go"
Nadelen: "Flight was cancelled"

Voordelen: "Excellent service!"

Voordelen: "Was able to get on earlier flight, but United wouldn't waive standby fee despite owing me $600+"
Nadelen: "No in flight snacks/food for free. Stewardesses not esp attentive"

Voordelen: "The ticket price was by far the lowest. Airbus A320 is fairly new, clean and has the regular entertainment options. Staff was decent. The meals were acceptable."
Nadelen: "Paying for food and drinks: most airlines ferrying people over the Atlantic have free snacks, (alcoholic) drinks etc. They only served one serious meal on an 11 hour flight which pretty much forces you to buy snacks and sandwiches. Staff wasn't particularly friendly either: they seemed hurried and inattentive. They were out of many things like drinks, choices of meals, blankets etc. way too soon. Seemed like they had stock for about 30% of the plane. This is strange considering we departed from their home airport (Dublin). Missed the USB-charging port for smartphones / tablets that I'm used to from airlines like United, Delta, KLM and Turkish. On an 11-hour flight, it's very convenient to have your phone / tablet charged."

Voordelen: "good price, clean plane, customer service is very helpful"
Nadelen: "check in is 3 hours in Dublin. Very firm with check in times. Unhelpful check in agents."

Voordelen: "Nothing"
Nadelen: "I was held up in customs which made me miss my flight. because aer lingus only flies to san francisco some days I had to wait two days to get a flight back home. they don't work with any other airlines to provide you a flight home and when I took the only flight they had to the US I had to go to Boston. Instead of providing me a trip back to sf they said not there problem and I was left in Boston and Had to pa 558.00 to get a ticket home. I fly United and southwest all the time and they have never treated me like that. the united customer representative called aer lingus because she was so shocked that they didn't get to me to my destination that I had purchased. I will never fly them again nor will anyone in my company. I plan to tell every one via social media how crappy and cheap this airline was."

Voordelen: "Good service."

Nadelen: "Une heure de retard au départ de Genève ."

Voordelen: "Personnel souriant et accueillant"
Nadelen: "On se sent très serré à l’intérieur. Un petit verre de soda, jus de fruit ou d’eau aurait été le bienvenu histoire de se démarqué des Vol Low-cost"

Voordelen: "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Voordelen: "Les films"
Nadelen: "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "La sympathie de l'équipage"
Nadelen: "Pas de proposition claire pour un encas, c'était l'heure du petit déjeuner."

Voordelen: "L'équipage très serviable et aimable Embarquement rapide"
Nadelen: "Sièges inconfortables et à renover Quasiment pas de films à regarder Equipement télé à moderniser"

Voordelen: "Une fois à bord, confortable et efficace"
Nadelen: "Retard de 30min maos ce sont les aléas de l'aérien..."

Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Voordelen: "Bon équipage,pas de problème lors du voyage"
Nadelen: "J’ai demandé un changement d’horaire que je n’ai pas pris Car on m’a demandé 77€ pour prendre l’avion qui était 2h plus tôt alors qu’il n’etait Pas rempli intégralement."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "Horaire respecté, efficacité. Surtout moins chiant que AIR FRANCE. Pas tout le temps en grève ! Qualité du service"

Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Voordelen: "Le vol en general"
Nadelen: "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Nadelen: "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Nadelen: "3h de retard"

Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Voordelen: "La ponctualité, la nourriture, le choix de films"
Nadelen: "Rien"

Voordelen: "Journaux en libre service en salle d'embarquement"
Nadelen: "Pas de divertissement. Snack et boisson payants en classe éco."

Voordelen: "Le surclassement en éco +"
Nadelen: "Aucun snack ou boisson en libre service pendant un vol de 8h ! Aucun film sous titré ou en langue autre qu'anglaise."

Nadelen: "Les snack et boisson payants en classe éco. Niveau de service de base d'une compagnie low cost Pas d'annonce en français"

Nadelen: "Le matin, on m'a donné un peitt pain aui avait mauvais gout dans lequel j'ai trouvé deux bout de viande froide non identifiable. Pas de choix juste ce peitit pain que je j'ai pas pu manger"

Voordelen: "Ponctualité organisation et propreté"
Nadelen: "Rien"

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Voordelen: "Ponctualité"
Nadelen: "L'embarquement à Marrakech. Beaucoup trop long et parcours sécurité très mal organisé et beaucoup trop long + embarquement par Bus"

Nadelen: "Lors de la correspondance à Heathrow, chaque passager doit repasser le contrôle au porte A. Le problème est si que les correspondance indiqué au porte B, on perd au moins 20minutes avant de comprendre la solution. Alors on est stressé et on manque de ratter l'avion. C'est pourtant pas compliqué d'expliquer au passagers que l'on doit repasser par les portes A avant de retourner sur les portes indiquées sur les téléviseurs.."

Nadelen: "2h de retard sans explication ni compensation"

Voordelen: "The crew was amazing and did everything to make people confortable and have à nice flight."

Nadelen: "Pas le même gouté pour tout le monde"

Nadelen: "Dommage de faire soutraiter les vols transatlantiques par American Airlines.compagnie très loin des standards européens"

Voordelen: "sièges en classe eco relativement larges par rapport à d'autres compagnies"
Nadelen: "très mauvaise nourriture - 2 menus suggérés mais une fois arrivés à notre rangée, on nous dit lors des 2 repas qu'il ne reste plus qu'un choix! Repas tardif, on nous presse pour débarasser le plateau, et personnel peu amical/chaleureux."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Voordelen: "A l'heure , embarquement efficace . Une qualité de service bien meilleure que Lufthansa ."
Nadelen: "Offrir un café , ça coûte peu , c'est bon pour l'image"

Voordelen: "Nothing"
Nadelen: "I could not have a glass of water in the plane."

Nadelen: "Embarquement mal organisé 3 films seulement en français ! Les autres meme pas sous titrés.."

Nadelen: "supplément 230€ bagages une arnaque!! meme pas un verre d'eau distribué !!"

Voordelen: "Rien à manger"

Nadelen: "Le chef de cabine n'a pas été à la hauteur. Rien à boire et manger pour plusieurs heures (8) Car, il n'a pas su coordonner un arrêt d'urgence."

Nadelen: "Le vol a été annulé à 5h du départ et l'alternative proposé a été de partir 24 h après."

Nadelen: "Retard EMbarquement via bus"

Nadelen: "Plus de choix dans les films"

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Voordelen: "Les sièges en cuirs, le confort d'un vol court courrier"
Nadelen: "L'embarquement et ses annonces... Manque de professionnalisme"

Voordelen: "The entertainment was probably the best part of the flight."
Nadelen: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."

Voordelen: "Seats in the first flight were very tight"
Nadelen: "No space for the legs!"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great array of entertainment. The food was tasteful."
Nadelen: "No clear direction when attempting to board. Several passengers were unaware of what to do. Couldn't find the reclining button."

Nadelen: "On time, food is ok."

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Voordelen: "Check-in was fast and efficient in Boston. Crew was friendly with good service."
Nadelen: "No legroom. If they're giving this little legroom they shouldn't allow seats to recline."

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Voordelen: "The flight was short"
Nadelen: "They didn't even give out water on the flight. Not to happy with the service"

Nadelen: "The flight was cancelled at the last minute due to a hurricane. Both British airlines and Iberian airlines posted conflicting information as to the flight cancellation, hence affecting hotel reservations and proceeding flights. The whole process has been a nightmare. I will have serious reservations booking future flights with either airline. Very disappointed !"

Voordelen: "Rien !"
Nadelen: "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Voordelen: "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Nadelen: "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."

Voordelen: "Entertainment was excellent. I appreciated the blanket, headphones, and pillow. One of the staff was very rude to the gentleman next to me because he asked for tea after she passed by with it the first time."

Voordelen: "Rapidité du vol"
Nadelen: "Pas de confort, siege payant, valise facturee payante"

Voordelen: "Enregistrement prioritaire avec la poussette . A l'heure à l'arrivée"
Nadelen: "Sièges avec peu de place pour les jambes (moins que sur des boeing). Attente excessive de la poussette et des valises à l'arrivée."

Voordelen: "The senior flight attendant was responsive."
Nadelen: "I paid for 2 tickets and 2 seats. My friend was ill but I didn't cancel her seat. I was not given the paid for aisle seat. I was given the middle seat and a last minute person was given my seat!"

Voordelen: "Ibrya is grayte"

Voordelen: "Fast and clean. Smooth ride."

Voordelen: "Nothing in particular"
Nadelen: "Nothing"

Voordelen: "The food was good"
Nadelen: "The plane was supper cold & the service was poor."

Voordelen: "Boarding is quick and easy. Seating is comfortable enough for a one hour flight."
Nadelen: "No free beverage service . Snacks and drinks cart is wheeled through, but no one buys on such a short trip."

Voordelen: "On time, great service"
Nadelen: "The lack of leg room and comfort of chairs"

Voordelen: "great service and nice flight. great pilots and safe trip."

Voordelen: "Comfortable, nice entertainment, very nice pilot"
Nadelen: "Part of the crew was a little rude. Didn't prepare the front row well for landing and take off (back packs on the floor, screens open)"

Nadelen: "I am filing a complaint for my recent flight from Madrid to Chicago, IL on 2/26/17. During my flight, a five year old sat in front of me who was disruptive throughout the whole 9 hour flight. He was yelling and slamming on his tray table nonstop. This made it hard to sleep or relax on the flight. He was disruptive to everyone in the whole cabin. I tried to be patient, as it was a child, but when the child started climbing the seats of the row and kicking his legs in the aisle, I had to act. Not only was the child a hazard to the well being of the passengers of the flight, but he could have hurt himself. His parents did not seem to act on his behavior and did not speak my language so I was forced to approach the flight attendant in my cabin. I told the attendant, “N. Cara” as her name tag stated, how concerned I was with the child’s safety and how he was disrupting the flight experience of all the passengers on the flight. She was disgruntled as I was the third passenger to approach her. Instead of acting on the situation, she scolded me. In a rude and derogatory tone, she yelled at me claiming she couldn’t do anything and I should just move to a different seat. She yelled so loud she attracted the attention of all the passengers around. I am shocked and disappointed with the treatment and customer service I received from the crew on this flight. Furthermore, I recommend that the airline should ensure that their employees are competent enough to deal with situations where passenger’s safety are at risk. The fact that the crew member did not attempt to approach the child’s mother or address the situation at all was appalling. It should not be the customer’s responsibility to address disturbances or safety precautions on a flight. I do not think I was treated well on this flight and I am very unhappy with the services I received and paid a great amount of money for. I believe I should be compensated for the mistreatment I endured. This may have been the worst flight I have ever had and I do not plan on choosing Iberia Airlines ever again due to this experience."

Nadelen: "It was cancelled and stranded me in Chicago.I will never use Iberia again."

Voordelen: "All went well!"

Voordelen: "Excellent pilot in challenging weather. His calf and reassuring demeanor was fantastic"
Nadelen: "No food choices on a 4 hour dinner hour flight Antiquated entertainment system $5 for earphones?"

Voordelen: "Plane and crew"
Nadelen: "Good flight"

Voordelen: "Nothing about my flight was pleasant because of the inconvinience the've put us through"
Nadelen: "The people from Iberia told us to pay what we had to pay and that they'll give us our money back when we return. They payed me only for the taxi but for anything else. I lost more money than I was expecting and the people returnung the miney back to its clients were so disrespectful I really donmt want to use Iberia again."

Voordelen: "Customer service, food, comfort."
Nadelen: "Not a lot of movies to watch."

Voordelen: "Lots of space"
Nadelen: "Left late, lack of coordination"

Voordelen: "N/A"
Nadelen: "Flight was delayed over 2 hours. Entertainment was non-existent. They offered us pretzels which is hardly an inspiring food choice. Prior to boarding the airplane the alarm got triggered in the gate were waiting in, took over 10 min for them to deactivate it. Staff were seen just casually standing around."

Voordelen: "Seats were comfortable"
Nadelen: "Flight was over two hours delayed; flight attendants mostly ignored economy cabin, closed the curtains and chatted in their little area, and took a really long to respond to calls for attention to get water etc."

Voordelen: "Nothing"
Nadelen: "Kept us waiting for five hours"

Voordelen: "Very friendly and helpful crew."
Nadelen: "No food or drink offered except for if the customer pays for them, very poor idea."

Voordelen: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Nadelen: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Voordelen: "The plane is so outdated, the seats feel like they are made of wood. I can hardly believe it is safe to fly such an old aircraft. There is no entertainment, no wifi, no power. Certainly no TVs that worked. But most importantly was the uncomfortableness of the old seats."
Nadelen: "So uncomfortable and outdated. 12 hrs on a flight with no entertainment and hard seats was brutal. I paid $45 for a seat assignment and then got moved to another seat!"

Voordelen: "It was on time and good selection on movies"
Nadelen: "Iberia needs new aircrafts... They are always kinda old..."

Voordelen: "Good selection of movies"
Nadelen: "Hot on the plane unbearably hot"

Voordelen: "jamais déçu avec IBERIA"
Nadelen: "le manque de place, mais c'etait un vol low cost"

Voordelen: "Good free entertainment options and friendly staff."
Nadelen: "Uncomfortable, tight seating."

Nadelen: "Même pas une boisson offerte pour 4h de vol! Pire que les low-cost !"

Nadelen: "Dommage que sur un vol de 4 heures même le verre d eaux soit payant."

Voordelen: "Great people."
Nadelen: "More movies. More comfort."

Voordelen: "The seat was comfortable."
Nadelen: "No food (only paid menu), no entertainment which was okay for 1hr 15 min flight."

Voordelen: "Le service L'équipage"
Nadelen: "Pas d'écran individuel Siège assez inconfortable, peu d'espace L'annonce a l'embarquement très autoritaire"

Voordelen: "Nothing!!!"
Nadelen: "Paid thousands of dollars for this trip and my luggage is missing as tap Portugal convinently lost it."

Voordelen: "The service appeared to be good but everything was rationed"

Nadelen: "Flight was delayed"

Nadelen: "Very salty food. Flight was delayed so I almost missed my connecting flight."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "All good. No complaints."
Nadelen: "$40 charge for carry on."

Nadelen: "TAP charge us for baggage extra $189 they said was not include in price.a lot of people was upset include us .we never will fly this line again.I will report for local News in Miami that airline is scam."

Voordelen: "Clean and simple aircraft. Limited but professional service. Uncomplicated boarding procedures."
Nadelen: "Boarding from bus at a main airport in winter. It looks cheap flyght .But we'll organized."

Nadelen: "Al llegar al counter me dicen que la maleta no está incluida, yo quisiera saber quien viaja sin maleta? Así que tuve que pagar adicional $90 por una sola maleta y tengo que pagar también al regreso, me siento robado y estafado por Tap Portugal"

Nadelen: "If there is a luggage fee it should be clearly stated while reserving the flight. It was upsetting to find out at the airport that there was an extra 85 dollar fee on top of the ticket price. The plane was also very cold. Very uncomfortable."

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Voordelen: "Nice food"
Nadelen: "Both flights were delayed, no entertainment"

Voordelen: "since it was an older plane maybe it had more leg room"
Nadelen: "poor quality video and sound for watching movies on long flight attendants were brusque and ignored most passengers(except the ones with special meals) we were on connecting flight with little time in between to grab water or snack - so we sat on this flight for over two hours before we got any refreshments. Some passengers got refills before we got one. Poor execution. we had to check two bags on connecting flight (which we didn't have to do before) and it cost us time and money. Also they lost the two bags - got several days after we got back from trip huge line at immigration - we waited almost two hours will not travel on TAP again"

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "Flight was on time and landed safely."
Nadelen: "Boarding was quite chaotic. Seats were very cramped."

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Friendly crew."
Nadelen: "Smaller plane, tighter space, no entertainments"

Voordelen: "Timeliness of check-in and the flight."
Nadelen: "N/A"

Voordelen: "Not much"
Nadelen: "Late as always"

Voordelen: "On time, no mishaps."
Nadelen: "Entertainment system was very old and only partially working."

Voordelen: "Everyone was friendly , there were sandwiches passed out and drinks which was great!"
Nadelen: "The chairs were small and we didn't have very much legroom"

Nadelen: "Their 11 hours flight converted to 2 days flight with long waiting time between the flights. They also lost my baggage and there was no organization process in the airport as well as they couldn't resolve any problems related to their flight."

Voordelen: "Nice little snack, horrible coffee"
Nadelen: "LATE"

Voordelen: "I got a sandwich. Excellent flight attendants."
Nadelen: "Late flight, and my life flashed before my eyes on the landing."

Voordelen: "everything was great"
Nadelen: "they had some video problems early in the flight but had it fixed about a third into the flight"

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Voordelen: "the service from the crew was ok"
Nadelen: "The plane was very old for such as long trip. Seats very uncomfortable and no enough space to stretch your legs. the entertainment system was very old as well, so the experience for such a long trip was very poor."

Nadelen: "We experienced a 6 hour delay in Lisbon because there was no fuel available - terrible planning causing us to spend hours on the runway."

Voordelen: "Friendly service, with the exception of having to request a drink repeatedly (i finally gave up, got up and went to the back of the plane myself for water). Despite the tight connection times, made each flight and luggage came out quickly."
Nadelen: "The seats on the transatlantic flight were small and cramped. Lucky to have had an open seat next to me on the return. No entertainment on Lisbon/ Milan flights."

Voordelen: "Servis was perfect, food was even better than with British airlines. I very like that Portugal crew were much more nice and hospitable than English crew."
Nadelen: "any unlikes."

Voordelen: "Love it!! I can't wait to fight again"

Voordelen: "Short flight & delayed departure, but arrived in time to make our connection. Crew helpful."
Nadelen: "Madrid Airport security check opened all carry-on baggage and containers with medications."

Voordelen: "TAP counter staff helped get seat assignments for knee injury. New aircraft with good video system and comfortable seats in Economy Plus. Crew was helpful. Food OK. Arrived on time."
Nadelen: "Not TAP's fault, but long lines at customs and security at Lisbon Airport made us run to arrive at gate for next flight. Again, not TAP's fault, but additional security check at the waiting area, opening carry-on baggage and emptying my purse seemed over the top."

Voordelen: "Crew was pleasant"
Nadelen: "Uncomfortable seats. No high headrest for a quickie nap. Non organized boarding from bus to tarmac which left me having to put my personal belongings 22 rows BEHIND me!"

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Nadelen: "Seats were uncomfortable"

Voordelen: "Not much"
Nadelen: "Very unorganized"

Voordelen: "My check in was by far the easiest it has ever been on any of the international flights I've taken over the years. This was my first flight with TAP Portugal and I will certainly by happy to fly with them again. The next time, I'm going to take advantage of their offer to stop over in Lisboa."

Voordelen: "TAP is a pleasure to fly. Nice aircraft, dedicated freindly crew. Food was good, and plenty of it. Free wine! Great value."

Voordelen: "Everything about this airline was easy. I had a layover in Lisbon and decided to LEAVE the airport and come back and had no problem whatsoever. Good entertainment onboard and free. I was quite comfortable for a 7.5 hour flight."
Nadelen: "I didn't have a problem."

Nadelen: "Late from Lisbon."

Nadelen: "The seats were so closed to each other that the tray in the seat that was in from of me was against my stomach. I was practically unable to get out from the seat when the seat in from of me was reclined. My knees were touching the seat in from me. Terrible."

Voordelen: "The crew was always smiling and friendly. The food was better than it usually is, and I was frequently offered something to drink."
Nadelen: "I didn't receive a headset for my first flight, though I did on the return. Also, I couldn't turn the monitor off, which made it impossible to sleep."

Voordelen: "Very comfortable flight"
Nadelen: "Sitting near a crying infant"

Nadelen: "Sound was very poor. Earplugs hurt. Screen was blurry."

Voordelen: "No delays. They served food. Comfortable seating."

Nadelen: "This flight was way overbooked and my travel partner (whose ticket was booked on kayak at the exact same time same way as mine) was arbitrarily put on standby. With zero notification that this might be possible we both would have missed our connecting flight to the states in Heathrow, thus costing us thousands of dollars and personal/business grief for not returning home as planned weeks in advance. THANKFULLY the staff took our situation into consideration and my partner made it on due to ONE person not showing up. Otherwise, we would have had no legal right to any cornpensation. I would not have left my partner behind because I was the party responsible for booking travel and the one with means to resolve their situation. I will say the staff was sympathetic to our situation but they were unable to offer a single solution other than "wait and see" and our only other alternative flight was taking off while we stood there waiting. This is clearly an issue with the way the ticketing is run and I feel bad for the staff having to put up with the drama that must unfold whenever this happens. Sites like kayak and the star alliance should work together to prevent these sorts of scenarios from ever happening. What is the point of booking something in advance? Mechanical issues, weather, I get that- but overbooking an international flight? Bad bad bad."

Voordelen: "No delays. Efficient service. Comfortable seats and able to sleep easily."
Nadelen: "N/a"

Voordelen: "Flight was great. No problem."
Nadelen: "Crew was very young and silly but friendly."