Vind goedkope vluchten naar Pebble Beach

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "I was treated by the cew very, very badly. Food was terrible."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Great flight, friendly crew, good food, entertainment was ok"
Nadelen: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "The service is nice, people are friendly, and good environment at airport!"
Nadelen: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Voordelen: "Very friendly crew Intime departure and arrival"
Nadelen: "It was extremely cold in the plane (I was in row 32). Many passengers had the blue blanket wrapped around them even over their head"

Voordelen: "Delayed flight arrived nearly on time."
Nadelen: "- Boarding process chaotic. Boarding began 20minutes after the scheduled delayed-boarding time without any notice. Gate seating area at CPH was far too small - very stuffy and standing room only. - Aircraft on its last leg. Most of the A340's seats had broken cupholders. Restrooms were out of paper/soap with no attention from crew. Overhead personal lights were either burnt or malfunctioning. - Lunch meal was decent. pre-landing meal is the same as the snack... some sort of dry and non-appealing wrap. - Crew did not perform passenger safety-check before takeoff and landing (seat backs raised up and seat belts fastened)."

Voordelen: "Crew was fine"
Nadelen: "Never been on an international flight where I had to pay for my own wine. Plus the entertainment was broken and the food was terrible."

Voordelen: "I am pleased we landed."
Nadelen: "entertainment system did not function properly. when it did, movie selection was terrible. very mediocre flight experience by mediocre, government funded airline that doesn't really need to compete for business."

Nadelen: "Mostly junk food"

Voordelen: "I liked the movie quality and overall order of the stuff and the flight."
Nadelen: "Since when do I have to pay for wine? :( Also, too few movie choices."

Voordelen: "Very comfortable 11+ hr flight. I also had an empty seat next to me so maybe that helped? The food was great."
Nadelen: "I wish the landscape cameras worked the entire time!"

Voordelen: "Entertainment variety"
Nadelen: "You had to pay for drinks"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Ground crew was very helpful and flight was comfortable."

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Nadelen: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."

Voordelen: "Food was ok"
Nadelen: "Crew members not friendly."

Voordelen: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Nadelen: "I think if there were a few choices for the dinner service I would have been happy."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "The overall experience was good. The fights in there selves were cool."
Nadelen: "When I got to Oslo to connect to my other flight I had to do security again and the boarding was already starting. So I had to run like hell and got there on the nik of time."

Voordelen: "The cabin is new and the crew is professional and nice"
Nadelen: "Food needs much improvement, it's the same menu as last year. They charge a fee for booking desired seats where they didn't have last year. Entertainment can have more recent movies."

Voordelen: "Good entertainment options on board. Helpful crew and good snacks."
Nadelen: "I didn't find an option to request special meal online. The only way was to call customer care which wasn't available at all times."

Voordelen: "Great experience overall except for one flight attendant for inbound flight to Copenhagen - his attitude was a bit too casual although he was friendly."
Nadelen: "wifi - never worked"

Nadelen: "the seats are very narrow, not comfortable movies are not good - either old or low rated movies"

Voordelen: "The dinner was great!"
Nadelen: "The variety of movies was more limited than I expected."

Voordelen: "Flight was perfect, but..."
Nadelen: "I prefer to fly with SAS or Staralliance, so I was happy to by this ticket, but when booked it never said it didn´t include luggage. I was then billed at the airport and can exspect the same leaving Nice. I will make a claim because I consider this a fraud. You could at least have mentioned this on the booking before payment, so I could have made my booking elsewhere."

Voordelen: "Easy upgrade to business"
Nadelen: "Breakfast. A bit strange to have cold salad with cous cous in the morning but perhaps it was meant as a combo lunch"

Voordelen: "Reasonably on time"
Nadelen: "No entertainment at all, no food at all, unless you are willing to pay 10 euros for a sad looking sandwich. You got water or coffe, or you overpaid. And it's not like they're giving the seats away!"

Voordelen: "Too cramped"

Voordelen: "The flight attendants were friendly, the seats were very comfortable, and the lunch was good. The movie selection was great!"
Nadelen: "I wished the dinner was a little more substantial. It felt more like a snack than a meal."

Voordelen: "Leaving on schedule and arriving 20 minutes early. The crew was very helpful to families with children."
Nadelen: "The air conditioner was blowing cold air on my head through the whole trip. No way to control it. Or stop it."

Voordelen: "Sear had great leg room."
Nadelen: "No complaints at all, the pilot did a great job!"

Nadelen: "Reindeer sandwich? Come on really?"

Voordelen: "Same as above"
Nadelen: "It's extremely difficult to catch the connecting flight to San Francisco in 45 minutes"

Nadelen: "Delay was ovet 4 hours."

Voordelen: "Flight on time. Meals and service were better than expected. Long international flight was smooth."

Voordelen: "Crew was great. One of the best ever."
Nadelen: "With a flight scheduled for around 11 hours, seat comfort is at the top of my list of importance. These big Airbus planes have the worst seats for long hauls. I had forgotten previous experiences when I made the reservation but won't in the future. If it is a big Airbus, I'll opt for a flight with a 767, 777, 747 or 787. And what's with one soda per flight? Overall, an acceptable flight but just barely."

Nadelen: "Food wasn't so great."

Voordelen: "Best of class service + great cabin. I sat in coach but it felt like business class on other airlines (which makes me wonder what business class is like on SAS! ). Highly recommended."

Voordelen: "It was a new airplane and the in flight movie system was excellent"
Nadelen: "As always - narrow seats"

Nadelen: "Really not much space in economy even for a rather slim person."

Voordelen: "Friendly, professional staff. Good warm meal."
Nadelen: "Definitely did not like that my rollator (walking aid) was lost, and it was two days before I finally got it! So I had to stay inside the house (my son's) for two days! Not happy about that!!! No explanation of where it had been, my guess would be that it never got aboard the plane from Copenhagen. I am 80 yrs.,and I need my walking aid."

Voordelen: "boarding was good. crew was friendly. seat was ok. arrival was on time (which is very important)"
Nadelen: "no wifi for 11 hour flight. in flight entertainment system very dated - offered movies, but not on demand - all movies started and stopped for all passengers at the same, set time. food in economy was just ok."

Voordelen: "Service was excellence, flightattendends are in a good mute, water bottle in Front of seat So, attentive, friendly, uncomplicated, fast service was very pleasant"
Nadelen: "the quality of food has significantly place upward / the food quality is still very upgradeable, the flight time is really damn long and hard to bridge"

Voordelen: "Better food than on British Airways flight from San Francisco to London. More comfortable on Are Lingus than on British Airways flight from San Francisco to London."

Voordelen: "The staff was very friendly this time, though thats not always the case. The entertainment is very good."
Nadelen: "The plane was really old with no space to move in the seat. Once the person in front reclines, you pretty much can’t even get out to go to the bathroom."

Nadelen: "Plugins for headphones too old: no stereo sound. Paid for WiFi but it didn’t work."

Voordelen: "The crew was cheerful and the food was decent. It's a nice option for going from Europe to the US. Going through US customs in Dublin is much more convenient than waiting in line for 2+ hours in America after a 10+ hour flight."
Nadelen: "Boarding seemed a bit chaotic. Everyone had already lined up before they even started boarding business class. The seats and the on-demand IFE are a bit dated."

Nadelen: "Their food is grotesque."

Voordelen: "Everything"

Voordelen: "Great service. Food was alright. Quick boarding"
Nadelen: "Luggage took forever to arrive."

Voordelen: "The vegetarian meal was not available on either of my flights. I’d say they were a bit stingy handing out water as well. Space was good for the seating overall."

Voordelen: "The staff was generally pleasant (except for one attend on the SFO-Dublin flight. The lunch and dinner were very good (desserts as well were better than on other airlines I have flown). There was a good selection of movies."
Nadelen: "The seats on the trip Dublin to SFO were a bit cramped. I wasn’t able to lean my seat back as the passenger behind me asked me not to because his knees were already touching the back of my seat. The web check in was prone to error. For both legs I had to start the web Checkin at least twice. I also got an error page when I tried to print my boarding pass. I do’s not find a way to add my boarding pass to my iphone’s wallet."

Voordelen: "The crew"
Nadelen: "Food not good , entertainment system old un updated and slow"

Voordelen: "Flights were on time. Planes were clean and comfortable. The food was ok - the ice cream was great as was the extra water."
Nadelen: "Some better food quality would be great."

Voordelen: "Nothing extraordinary about the flight (not necessarily a bad thing). Complimentary refreshments."

Voordelen: "Great crew."
Nadelen: "No free alcochol. Had to spend a night in Dublin just to connect! Over two hours late. And Aer Lingus really stunk flying the night before from Milano to Dublin. One person at their many counters for two hundred passenegers. Last time for Aer Lingus. On the other hand British Airways flew us from SF to Milano. We thought we were returning by British Airways. Screw job!"

Voordelen: "The seats were comfortable, the crew was friendly and the food was okay."
Nadelen: "The entertainment system wasn't great. The earphones quality was quite bad and felt really uncomfortable. Unfortunately, AerLingus still has that double pronged plugs and I wasn't able to use my personal set (actually, I could but sound would only work on one side). I'll definitely fly with them again, only next time I'll bring an attachment for me to be able to use my headphones."

Voordelen: "Amerikaanse douane in Dublin."
Nadelen: "onduidelijkheid over eten en drinken tijdens de vlucht"

Nadelen: "lawaai toilet"

Nadelen: "It was delayed, stewardess not friendly"

Voordelen: "Friendly flight attendants!"
Nadelen: "Inflight entertainment needs upgrades: better options and better performing screens."

Voordelen: "From Brussels to Dublin, we had a good flight. The air hostess was attentive enough and the cabin comfort was excellent."
Nadelen: "That we can't even have a cup of coffee without having to pay 3 euros. I thought that was outrageous."

Voordelen: "Crew members were impressive. Upon questions and requests, they respond in friendly and elegant manner."

Voordelen: "Crew members are very pleasant. Entertainment was good."
Nadelen: "Very small snack provided at second mealtime was inadequate for body clock time wanting dinner."

Voordelen: "the crew was wonderful and so very friendly"

Voordelen: "Crew was friendly and helpful. I require gluten free meals and was accommodated with meals and snacks."
Nadelen: "Sound on entertainment was terrible. I couldn't understand dialogue and background noises was too loud. Gave up after 10 minutes and read the books I had brought on board. I understand having to pay for alcohol but it would have been nice to get a wine with dinner for no charge."

Voordelen: "bia preorder meal was fantastic. Problem is that on 11 hour flight, you need at least 2 meals"

Voordelen: "On time"

Nadelen: "nothing"

Voordelen: "Friendly service"
Nadelen: "No wifi on the plane...it did not work on both of my flights."

Voordelen: "I've traveled Aer Lingua several times and been pleased enough to keep choosing AL for my transatlantic trips, however this, the on February 4th 2017 was my last favorite because this time i felt the low-budgetness of travel. there was less leg room, the food was edible, the in-flight A/V was not worth the effort of trying to watch our listen and the crew in my section not very attentive. Having said that, this was a one time mediocre experience that I'm reviewing and hasn't put me off AL at all - it's a good airline and I will continue flying with them."

Voordelen: "Short and easy. Flight crew was helpful."

Voordelen: "Crew was good. They were a bit slow with the drinks and food though."
Nadelen: "The seat in front of me was broken so every time the passenger in front of me reclined, she was basically in my lap."

Voordelen: "Food was good"
Nadelen: "Alcohol was not free"

Nadelen: "i checked my luggage on tuesday 09 13 2016 and didn't get it back until monday 09 19 2016...very very very inconvenient since i was flying back on wednesday 09 21 2016 very early in the morning..."

Voordelen: "I was nervous about an unknown, no-frills airline. The food was nothing special, but everything else was great. I would use them again."

Voordelen: "Air crew are very friendly and welcoming. Plenty of space available"
Nadelen: "No water is brought around after the first hour until the plane lands so you could go 8 hours without a drink. Drinks are available in the galley but it's difficult to reach through all the people"

Voordelen: "The crew were lovely from beginning to end. The direct flight to SFO was stellar after traveling for three weeks. The pilots' directions, decisions and effort were very professional. The selection of movies and entertainment were great. The meal and snack were good."
Nadelen: "All seats should now have a USB port, not just a power outlet. The sound system for the entertainment is terrible. The connection should allow for personal headphones, earbuds to be used. Watching a great movie on a terrible sound system is quite frustrating. Also, the crew needed to include another full pass through of sodas/juices and a few more trips to collect waste. There was way too much of a dry spell for a 10+ hour daytime flight."

Voordelen: "Schoon vliegtuig Vriendelijk personeel Netjes op tijd"
Nadelen: "Het grootste nadeel is de geringe beenruimte (184)"

Voordelen: "Great!!"

Voordelen: "See comments about the special meal. I did like it that the crew communicated better regarding water and beverages on the flight from Dublin, than on the flight to Dublin."

Nadelen: "One hour late"

Voordelen: "The per-seat entertainment selection was wonderful! It kept my family fully occupied during the long flight."
Nadelen: "My seat button was broken and did not recline, plus the seat in front of me seemed to recline even further than normal."

Voordelen: "The flight attendants were very helpful and friendly. I loved the prescreening in Dublin for U customs and passport control so that we din't have to go through that in San francisco. That was fantastic."
Nadelen: "The vegetarian meals i and my husband ordered for the round trip by my speaking to an Are Lingus rep for the flight from SFO to Dublin when we booked our seat assignments were not available. The attendants managed to find me a veg meal, but not my husband. This was totally unacceptable on a 12 hour flight!!!! and we had trouble getting the meals on this return flight too, even though i had called and confirmed they were available. When we got the food the quality was poor. The seats were extremely uncomfortable and the smallest seats I have yet to encounter, and I do a lot of flying. My back is still hurting."

Voordelen: "The flights to and from Dublin were very comfortable, the food was decent, the entertainment solid and the staff were very courteous. We were ahead of schedule both directions, which was also a plus. I highly recommend this airline."

Nadelen: "I arrived at the airport with a single carry on bag. I travel frequently and I have taken this same bag on dozens of flights on several different airlines and had been allowed to carry it on. At Aerlingus check in, I was told that the bag was overweight (it was not over sized, it fit in the baggage size checker). I was told that I would not be able to carry the bag onto the plane and must check the bag. When I arrived at my destination and retrieved the bag from baggage claim, one of the outer zipper pockets had been fully unzipped and my paperwork (receipts from my business trip) were spilling out of the bag. I was disappointed that my belongings would be handled so carelessly by the airline. If they are going to force passengers to check baggage rather than carry it on, the least they could do is show some care in handling passengers property."

Voordelen: "Nothing - didn't go"
Nadelen: "Flight was cancelled"

Voordelen: "Excellent service!"

Voordelen: "Was able to get on earlier flight, but United wouldn't waive standby fee despite owing me $600+"
Nadelen: "No in flight snacks/food for free. Stewardesses not esp attentive"

Voordelen: "The ticket price was by far the lowest. Airbus A320 is fairly new, clean and has the regular entertainment options. Staff was decent. The meals were acceptable."
Nadelen: "Paying for food and drinks: most airlines ferrying people over the Atlantic have free snacks, (alcoholic) drinks etc. They only served one serious meal on an 11 hour flight which pretty much forces you to buy snacks and sandwiches. Staff wasn't particularly friendly either: they seemed hurried and inattentive. They were out of many things like drinks, choices of meals, blankets etc. way too soon. Seemed like they had stock for about 30% of the plane. This is strange considering we departed from their home airport (Dublin). Missed the USB-charging port for smartphones / tablets that I'm used to from airlines like United, Delta, KLM and Turkish. On an 11-hour flight, it's very convenient to have your phone / tablet charged."

Voordelen: "good price, clean plane, customer service is very helpful"
Nadelen: "check in is 3 hours in Dublin. Very firm with check in times. Unhelpful check in agents."

Voordelen: "Nothing"
Nadelen: "I was held up in customs which made me miss my flight. because aer lingus only flies to san francisco some days I had to wait two days to get a flight back home. they don't work with any other airlines to provide you a flight home and when I took the only flight they had to the US I had to go to Boston. Instead of providing me a trip back to sf they said not there problem and I was left in Boston and Had to pa 558.00 to get a ticket home. I fly United and southwest all the time and they have never treated me like that. the united customer representative called aer lingus because she was so shocked that they didn't get to me to my destination that I had purchased. I will never fly them again nor will anyone in my company. I plan to tell every one via social media how crappy and cheap this airline was."

Voordelen: "Good service."

Voordelen: "Great, very comfortable, easy transatlantic flight"

Voordelen: "Great flight and services"
Nadelen: "It was all good"

Voordelen: "We could tell upon boarding that the crew was focused on making our fight of 10 hours as pleasant as they could. They got along well together, which aided in providing excellent coordinated care to the passengers. Not an hour passed without being offered food, drinks, snacks, drinks, and more food. Even a time delay at take off due of a passenger leaving passport in the terminal was made up mid flight, for an ontime arrival in SFO. Would definitely look to British Airways for my next European trip."

Voordelen: "Excellent staff Clean bathrooms"

Nadelen: "For the 2nd time, neither me or my husband got our food choice...it has happened everytime we have flown. And we purchased full fare business class seats! I can understand once and maybe for one of us but it has happened EVERY time. MOST IMPORTANTLY, I sadly left my laptop onboard and I called the number for SFO BA Lost and Found for 48 hours....every 20 minutes. NO ONE answered and no one returned my messages. I finally had to drive back to the airport to talk to a human....a 5 hr round trip. No laptop turned in and it didn't turn back up in London. So clearly, cleaning crew stole it. That in its own right is a problem but NO ONE returning my calls. Completely unacceptable. I got the duty manager's email and emailed him TWICE over TWO days before he returned my email. I highly doubt I will fly BA again, I'm afraid."

Voordelen: "Scum bags wanted >$5k to change flights, daylight robbery"

Nadelen: "Legroom is extremely tight."

Voordelen: "aer lingus was good"

Voordelen: "politeness"
Nadelen: "cold"

Voordelen: "Flight crew was incredibly nice and professional. They were particularly attentive to another passenger that had food allergies. The seats were comfortable, with neck support and low back pillows. The over-intercom announcements were just enough to keep passengers aware of relevant info. There were lots of entertainment choices on the tv in the back of the seat. The first meal was really good (pasta). Thank you for a great flight."
Nadelen: "The boarding gate was not announced until very close to boarding time and boarding seemed a bit of a free-for-all. The second meal/ 'hot snack' of a pizza pocket was gross."

Voordelen: "Lots of movies, excellent quality."
Nadelen: "Very crowded, otherwise okay."

Voordelen: "Extended information from the captain was very nice"

Voordelen: "Amazing flight - Crew was attentive and helpful"

Voordelen: "n/a"
Nadelen: "Did not make it. We are still stuck."

Nadelen: "It was difficult to get our seat assignments."

Voordelen: "Loved it all"
Nadelen: "no wifi"

Voordelen: "Although they left late , they made up for it and arrived only 5 min late. Although a huge plane, the boarding process worked out fine. Service was good and entertainment was excellent"
Nadelen: "Food could be a bit better,"

Voordelen: "The food and entertainment met our expectations. The crew was attentive and provided good service throughout our flight."
Nadelen: "I prepaid for 3 seats in the front row of a coach section according to the diagram provided when I paid $75 per seat to reserve them. If I had known we would be placed back a row and not able to be more comfortable I would not have paid that fee. I do feel as though I was scammed for the $225 for reserving the seats."

Voordelen: "BA crew was amazing--friendly, courteous, helpful. There was always plenty of food--most of it good, and they certainly kept us hydrated with trays of juice. Free everything: wine, movies, music, etc"
Nadelen: "There was nothing different that could have been done. We had a 5 hour layover after our flight from Shannon. That was ok because we ate, shopped and generally used the time. But we were 1/1/2 hours late taking off, then had to wait to land because we were out of order for the gates. It turned into a 23 hour day."

Voordelen: "LOVED the hospitality of the crew, the food was great and they feed you a lot on the flight- my guess is to quell the anxieties of flying over the atlantic LOL. Flight to SFO from London was smooth."
Nadelen: "The seats are intensely uncomfortable. I upgraded to emergency exit this flight and still no room. Also, would be amazing if there was WiFi (even if for parts of the flight and not the entire flight). 11 hours is a long time to listen to same songs on your ipod lol."

Voordelen: "Airbus 380 - smooth and quiet"
Nadelen: "nothing it was good"

Voordelen: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Voordelen: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Nadelen: "Weinig te eten weinig te drinken voor zo'n lange vlucht. Geen geluid op entertainment"

Nadelen: "See above."

Nadelen: "Tiny area for feet at window seat. Overhead compartment smaller than usual."

Voordelen: "Great flight staff and meals for coach were excellent. The attendants were so nice and responsive"

Voordelen: "Plan is comfy, food is good."
Nadelen: "Chaotic boarding in T5 LHR. Passport checks in SFO- even for US citizens- are hopelessly slow."

Voordelen: "The crew/flight attendants were great and provided outstanding service (Gordon). The food was great too."
Nadelen: "It was very hot on the plane most of the flight which was rather uncomfortable."

Voordelen: "Travelled in business class so priority boarding was good Well planned boarding by different seat sections Crew attentive when needed but not intrusive"
Nadelen: "Food selection not great Video screen brightness not working on my screen and so very difficult to watch movies"

Nadelen: "We sat on the runway for 3 hours while they fixed a mechanical problem. This is understandable. However, what was not ok was that the last hour to hour and a half, we were delayed because 2 people decided to leave the airplane and staff were looking for their bags. I find it outrageous that BA inconvenienced 400+ passengers for the sake of 2! This should not happen no matter how much they paid for their seats."

Voordelen: "Food Movie selection Flight attendants"
Nadelen: "Nothing: everything was beyond expectations"

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "entertainment crew comfort"
Nadelen: "Food"

Voordelen: "Helpful staff at BA Heathrow and crew onboard BA287. Great luggage delivery speed at SFO relative to other cities recently visited."
Nadelen: "Lost my wife's reservation for return trip. Thus, lost the extra luggage reservation and payment as well. Seems Aer Lingus failed to input her ticket properly into BA system. That's what BA claimed, anyway. It had been a mystery as to why we could not check in on line so we knew something was wrong. Could not easily pick up phone to correct while in UK. FINALLY, BECAUSE OF LATE CHECKIN, SEATS WERE MIDDLE MIDDLE in a giant airbus jet and quite a bit less desirable than we usually get by checking in early and arriving early. Overall a disappointment, tho we arrived safely and nearly on time."

Voordelen: "Nothing"
Nadelen: "They cancelled our flight and the only reason we flew with them is so that we could fly on an L380. After they booked us on American Airlines, they rescheduled the flight that we really paid for. THEN, when we tried to check in at the airport we found out that BA did not actually book us on American even though they gave us seat assignments. We almost missed our flight home because of their horrible service. Will NEVER fly BA again."

Voordelen: "Crew was attentive and friendly, food was decent, good selection of new movies on board"
Nadelen: "The plane was delayed, boarding was slow"

Voordelen: "Great service, good food, good seats and movies.,"

Nadelen: "This flight was meant to fly out of Brussels, literally twenty-four hours after the attacks on Brussels Airport. As soon as I saw what had happened, I called British Airways at 9am to attempt to move my flight to a different airport, as my connection back to LAX was out of Heathrow. Fortunately, I was in Ghent, not Brussels. So I spent two hours (at 20 cents a minute) trying to get someone to re-route my flight. It was very difficult to even get a call through, as you can imagine. This is pretty much verbatim of my frustrating exchange: BA: We aren't showing the airport as closed tomorrow, so we can't help you. Me: The International departure lounge is rubble - I don't think my flight will happen. BA: You should still plan on it. Me: I'm in Ghent. What you're suggesting is, that I get myself somehow to a city on lockdown, with no train service, no Eurostar, no metro or bus service. Plus it is clearly unsafe - another bomb went off on the metro. You're telling me that I need to go there? BA: Yes. Me: As one human to another, you are seriously suggesting that I go someplace unsafe because you won't reroute me. BA: Yes. At 6pm, they went ahead and let me know the flight was cancelled. The airport was closed for three days in the end. There is very little chance that I would have made my London connection if I'd waited for them to do their job. Needless to say, I'm never flying with these people again. I got myself to Heathrow via taxi/ferry/train. I ate the cost of the flight. I won't even go into how we were locked on our incoming flight for 45 minutes because they couldn't figure out how to open the doors."

Nadelen: "Weer door security checkpoint te moeten en dat de vertrek aan de andere kant van het vliegceld was."

Voordelen: "Goed entertainment aan boord"

Voordelen: "Zelf checkin is wel ideal"

Voordelen: "Overall the flight was good. We took off on time and arrived on time. The crew was very courteous and helpful. The food was ok. While I understand that we get what we pay for, the seats are too squished for such a long flight."
Nadelen: "I did not like the 10 hour layover in London especially because there appeared to be earlier flights. I also did not like sitting in the middle of two people who would not stop talking really loud on their cell phones."

Voordelen: "There was no food provided and there was no entertainment on this flight. Plus, this flight was on American Airlines; not British Air. I would give British Airways higher marks overall."

Voordelen: "Flight was comfortable till the last hour."
Nadelen: "Boarding was chaotic and unorganized. Only 1 jeddy was open. More drink service would be better The last hour was terrible. Lots of turbulance. This was probably not the fault of anyone."

Nadelen: "lost my luggage for no good reason"

Voordelen: "Horrid"
Nadelen: "Everything"

Nadelen: "Upon boarding the plane, the passengers on this "non-stop" flight were informed by crew members that because the plane was so small and old, a fuel stop in buffalo would be needed before reaching our destination in Philadelphia. Much conflicting information was again passed by the crew on how much time would be needed at this extra stop. We all were beyond angry and frustrated. Many passengers were then scared because some thought the plane was unsafe. Then the head of the crew began getting angry and pointedly asked a women who was afraid "do you want off this plane then?", in a very sarcastic tone. We paid for a non-stop flight. The crew said that this happens with this flight all the time and has been going on for 10 years. Why in the world is this plane stills being used on trans-Atlantic flights?! This is unacceptable on all levels. The captain said that 80% of the passengers had connecting flights. Schedules were ruined. All passengers should receive some sort of refund."

Nadelen: "The most uncomfortable flight I have ever been on. British Airways website would not let me check-in in advance so me and my travel partner had possibly the worst seats on the entire plane. The seats were miserably uncomfortable. All of the people surrounding us were extremely inconsiderate. The person in front of me reclined their seat to the max, leaving me with inches of space in front of my face. My knees were sinking into the seat in front of me and I'm not even a tall person (5'5" with average length legs). I had to recline my seat a bit and when I did so, the person behind me kept kicking the back of my seat. The passenger to the left of me used both armrests available to him and left me with none. He was also a creepy person and asked my friend if she wanted to sleep on him."

Voordelen: "The crew, food, and comfort of the plane were all outstanding. The plane was the quietest and smoothest ride I have ever had. We were delayed almost 3.3 hours because of a change in planes that needed to take place earlier in the day, but there was plenty of notice ahead and some minor credit was given for food while waiting at the airport. All understandable."
Nadelen: "The baggage at the end of the flight was quite delayed and after waiting almost 1.5 hours was told that a significant portion of the baggage had not made it to SFO from London. Curious as the flight had been delayed 3.3 hours so one might assume there was plenty of time for all connecting baggage to make the transfer. All the agents on the ground were very helpful, however seriously understaffed and overwhelmed by the scale of the problem so passengers, already delayed 3.5 hours, lost about another 1 - 2 hours, no fun at 9:30pm."

Voordelen: "Fast boarding, friendly staff, clean plane."
Nadelen: "Not even a tiny snack as complimentary for a 3h flight."

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Nadelen: "Horrible flight; no complimentary soft drinks are served, not even better. The baggage did not arrive and Iberia does not even deliver the baggage, even though the fault was theirs. You have to go to the airport to recover the baggage. I would NOT RECOMMEND this airline to anyone. The plane was quite old and there are no screens on the seats. One of my worst experiences flying in the last 40 years."

Voordelen: "Relatively cheap flight"
Nadelen: "Zero legroom. My legs were in aisle."

Voordelen: "seat is comfort"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Nadelen: "Airliner contracted out to another flight operator. We looked up and down the terminals trying to find the sign for IBERIA to no avail. It was quite hectic and stressful to arrive to the airport and not see your airline booth anywhere. No signage or anything there of to indicate Iberia or the other operator taking over this Iberia's flight. Then they wanted to charge for my carry-on saying it is too large. Went back and forth arguing for about 10 minutes then I found the bag sizing stand and demostrated to them my carry-on bag fits inside the bars as indicated in their sign. They said oh well it looks large from here. Customer Service is non. It is more Customer Harrassment. DO YOU PAY YOUR CUSTER SERVICE REPS Commission for every checked bag or something? Too bad there aren't many more options but I am considering going to social media to with this. NOT HAPPY and not flying with IBERIA anytime soon. SEnd me my refund!"

Nadelen: "On time, food is ok."

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Voordelen: "El vuelo estuvo puntual. La tripulacion amable La comida buena' El avion limpio"
Nadelen: "El bano incomodo y No estaba muy limpio El postre de la cena, sin sabor, casi incomible, (La cena buena)"

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Voordelen: "The time"
Nadelen: "The servicie inside the plane"

Nadelen: "The cramped space"

Nadelen: "It was hot in there and the WiFi wasn’t working Besides that it was good"

Nadelen: "Connecting flight by the same airline put us only 10 mil late. The plane was still at the gate, but they did not let 15+ of us on board and left. We had to wait for 2 hours at a very unfriendly customer service to get placed on another flight."

Voordelen: "The flying crew was OK."
Nadelen: "The company is not good on following schedules, jeopardizing people's duties and responsibilities. Definitely not recommending this company to anyone!"

Voordelen: "Rien !"
Nadelen: "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Voordelen: "Rien ! Et je pèse mes mots. Je ne suis pas en colère, j'écris ces commentaires à froid."
Nadelen: "Le prix du billet pour la prestation. Pas à boire, pas à manger. Sièges usés, défoncés..."

Nadelen: "They did not even serve water for a 4-hour flight. We did not know that this was a flight that you had to pay for everything."

Voordelen: "Rapidité du vol"
Nadelen: "Pas de confort, siege payant, valise facturee payante"

Voordelen: "A really big and nice dinner, followed by bloody mary. An ice cream was served some hours later, followed by a nice breakfast sandwich and cake before landing. All this on an evening flight from London, ending in NYC before midnight."
Nadelen: "An option to cover up all the screens and lights..Blue light especially prevent sleep. I was half asleep on the subway home."

Voordelen: "Enregistrement prioritaire avec la poussette . A l'heure à l'arrivée"
Nadelen: "Sièges avec peu de place pour les jambes (moins que sur des boeing). Attente excessive de la poussette et des valises à l'arrivée."

Nadelen: "My seat was behind a couple with two children that cried and cried and screamed during the flight, couldnt sleep not even with the headphones helped listening to those children crying. Iberia offered to check in my luggage so i can pick it up at my final destination, but my bag never made it. Had to wait two days woth no clothes or work items i needed in my luggage. Overall a very bad experience with iberia"

Nadelen: "We were in JFK for over 24 hours being lied to and being promised that our flight to Madrid although late would leave that day. We were changed from boarding door to boarding door, we were told that there were no hotel rooms available in New York that they could place us in and told that they were testing a plane and as soon as it was confirmed it could fly we would be on it. At approx. 1am or a little after we (the passengers) from the flight were located at boarding door 7 and they brought an Iberia plane right by the windows in hopes that we would be put at ease at the sight of a possible flight only to find out that there are no flights out of JFK after 1am. The lies they told and or lack of truths was very frustrating"

Voordelen: "Flight on time"
Nadelen: "Check in was terrible, did no allow online and on the desk a lot of misinformation which sent me to different desks for check in. Personnel Needs training!!l"

Voordelen: "Good seat spacing"
Nadelen: "Customer service was a low priority"

Voordelen: "They solve the flight connection issue and move us to a direct flight."

Nadelen: "LAMENTABLEMENTE ESTE VUELOFUE MUY POBRE Y NO ACEPTABLE PARA EL NIVEL ESPERADO , N O IMAGINE PASARIA POR ESTA EXPERIENCIA. PARAPODER RECOMENDAR LA AEROLINEA A OTROS , HUBIESEN TENIDO QUE OFRECER UN MEJOR SERVICIO. ME DESPIDO CON EL DESEO QUE CAMBIE ESTA TORPE SITUACION. ALICIA"

Nadelen: "We ended up flying to Paris on Air France because it was the only flight left after RAM screwed us over. Cost me $1800 dollars and no chance to retrieve my money back unless someone sends me a letter saying someone screwed up. Need help please!"

Voordelen: "on time, nothing stands out"
Nadelen: "couldn`t choose my seat"

Voordelen: "All went well!"

Voordelen: "N/A"
Nadelen: "Flight was delayed over 2 hours. Entertainment was non-existent. They offered us pretzels which is hardly an inspiring food choice. Prior to boarding the airplane the alarm got triggered in the gate were waiting in, took over 10 min for them to deactivate it. Staff were seen just casually standing around."

Voordelen: "Got to my destination safe and sound"
Nadelen: "Staff has bad attitude. Food was cold. Entertainment was awful."

Voordelen: "Fin Air was good. We phone them and the agent tried to get us seats on our portion Madrid back to Miami, but at the end we had to get them at the airport. The link sent to our email did not work. At the end we got seats together, the lady at IB check in counter was really very nice."
Nadelen: "Not be able to get seats in advance with IB. From Miami to Madrid, it was no problem at all. AA assigned our seats a month in advance."

Voordelen: "1. Crew and food 2. Getting rebate of $118 for not getting the outward pre-booked seats. 3. When the plane doors closed on our return trip, we asked the crew about the empty pre-booked seats and they allowed us to move. We really should get a rebate for this leg since we were put in the wrong seats."
Nadelen: "1. Paying $236 for pre-booked seats and not getting them 2. Trays which collapse when drinks put on them and having to eat on a tray when plane is hitting turbulence. 3. Seat light not working 4. Horrible Boarding process in Heathrow and overcrowded waiting area in both Manchester and Heathrow terminals. 5. Being assigned other seats on return trip despite calling 2 weeks before to confirm we had the pre-booked seats. 6. Phone calls prior to check in and talks at check in could not resolve the seat issues. One excuse at check in was poor exchange of data between Iberia and BA. but we booked the advanced seating via BA website."

Voordelen: "Movies and food were both very good."

Voordelen: "There is not much to like. People a treated like cattle. There is notuch regard for customer service."

Voordelen: "jamais déçu avec IBERIA"
Nadelen: "le manque de place, mais c'etait un vol low cost"

Voordelen: "Good free entertainment options and friendly staff."
Nadelen: "Uncomfortable, tight seating."

Nadelen: "Même pas une boisson offerte pour 4h de vol! Pire que les low-cost !"

Nadelen: "If The crew is using seats they must gibe priority to passengers who have paid"

Nadelen: "Dommage que sur un vol de 4 heures même le verre d eaux soit payant."

Voordelen: "Airbus 340-600 with confortable seats, decent leg room and comprehensive entertainment system in coach class (with wifi)."

Voordelen: "Le service L'équipage"
Nadelen: "Pas d'écran individuel Siège assez inconfortable, peu d'espace L'annonce a l'embarquement très autoritaire"

Voordelen: "the food"
Nadelen: "the luggege stayed in madrid"

Voordelen: "When I purchased the ticket RT from Chicago to London it was booked through Iberia Airlines, th= carrive un known until i purchased. It wasn't until I was at the gate that is found out it was American Airlines/British Airways. They own Iberia. Anyway, it was a 777 with all the comforts! Great service, ok food, individual phone chargers and tvs in coach! I had purchased one week prior and got bulkhead and window seating! Short flight...couldn't be better. Coming back was a 767...not as plush, old radio music system and one center tv with timed movies,1 for every 50 people. I could barely see or hear the movies. Food was OK but again shirt flight."
Nadelen: "I still don't understand why they don't board from the back of the plane forward. Why would first class want everyone bumping into them? So slow and inefficient!"

Voordelen: "It was quick."
Nadelen: "Delayed transport to flight, tiny non-reclining seats. Food offering mediocre and had to flag down flight attendant just to get water they we're giving to everyone but some of us apparently."

Voordelen: "On time!"
Nadelen: "That I had to pay for my check in bag on my return trip. Was told the ticket I booked didn't include check in bags. Whan my trip going to Portugal on Azores Airlines did. Someone shout step in and change this practice. Very confusing for the traveler"

Voordelen: "Seats were Comfortable"
Nadelen: "N/a"

Voordelen: "Great experience overall. The food was good and great selection of movies and TV shows."

Voordelen: "The crew was personable and was kind at the transfer desk in Lisbon."
Nadelen: "No USB hole, flight was so delayed that I missed my connection. I like JetBlue better than TAP."

Nadelen: "Flight was delayed"

Voordelen: "Easy to get on board"
Nadelen: "Just it was delayed"

Nadelen: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"

Nadelen: "On any international flight I've been on in the past one checked bag has always been complimentary. This is the first time I was surprised by a checked luggage fee of $85. Considering my wife and I were already at the airport, we had no choice but to pay for our checked bags – resulting in almost $380 in luggage fees for our round trip flights. This restriction was buried on the ticket purchase information – a very sneaky move that cost us significantly. Won't be flying TAP Air Portugal again!"

Voordelen: "Very nice flight. Complimentary wine, meals and movies. We were in Economy Plus so the leg room was quite good."

Voordelen: "Nothing. Their mistakes caused an awful experience. And a 24 hour trip from the east coast to Italy is ridiculous."
Nadelen: "I was livid by their unapologetic nature, their disorganization, their delays, the fact that every customer service agent said something different, the fact we had to pay for bags twice as a result of their delays. We should t have to do extra work to get reimbursed after the fact. They should not charge us right the. and there. It’s stealing. They cost us money and we didn’t get what we paid for."

Nadelen: "Bags didn’t arrive"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Nadelen: "Flight got canceled and delayed, staffs very mean and unprofessional"

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Nadelen: "Leg room was NOT enough. Had an altercation with the person sitting in front of me when she wanted to recline her seat."

Voordelen: "zero."
Nadelen: "bad experience- The personnal was not that good! Lack of manners! Bording was evryone for himself; people with children left behind, evryone got in, all at once. The food was very bad, usual it is good..I dont know if i would fly again with TAP"

Voordelen: "Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow"
Nadelen: "NONE"

Nadelen: "Flight was delighted and service staff was slow"

Nadelen: "I booked these tickets for my friends Jamal Wiggins and Anthony Maxwell and they are still Lisbon. They are still in Lisbon! Their flight, 1306, had been delayed for almost 6 hours. The gate keeps changing and they've been getting ther run around all day. No food vouchers. This is horrendous. I am here at Prague airport. We only have a few days here and now one day is gone. They should be reimbursed! We are paying 400 euros for hotel rooms that aren't even being used because of this delay."

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "Great service, great comfort, great food and early arrival"

Voordelen: "Paid a bit more for roomier seats up front and worth it. Seemed like newer aircraft with "leather" seats and better padding than the older aircrafts."

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Voordelen: "Flight attendants were great, plane was clean, smooth flying, takeoff and landing"
Nadelen: "Check in and bag drop took us 1 hour even though we had already checked in online. hard, and narrow seats, needs more legroom for international travel, armrest between my wife and I was very wide and wouldn't go up all the way making it extremely uncomfortable for us on a flight from Miami to Portugal. My wife's seat didn't recline because it was broken. And to top it all off they lost one of our luggage tags because the lady in Miami tagged the bag with somebody else's name and destination on it. Still waiting to hear if I'm going to have my luggage for one year anniversary vacation....!"

Voordelen: "Everything else was excellent."
Nadelen: "There was no entertainment on this flight"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "The food was good and there was a decent variety of things to watch."
Nadelen: "Having another TSA check at our gate at the last minute just because we were going to New York, the whole process made our boarding time late and our take off time pushed back even though they had 3 hrs to figure it out. The main flight stuardess in charge was rude and kept giving attitude to people when they asked questions because half the people on the flight didn't understand Portuguese. I wasn't allowed to pick my seat on the website so we ended up in a middle row. The person i was traveling with is over 6 ft and could not comfortably fit in the seats. Thankfully no one sat on the end so we were able to spread out between 3 seats. The entire experience made us not want to fly into Portugal again."

Voordelen: "Timeliness of check-in and the flight."
Nadelen: "N/A"

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Voordelen: "La atención del personal es bueno."
Nadelen: "Los asientos no se pueden reclinar, muy duros."

Voordelen: "Overall flight was great and crew very polite"
Nadelen: "I have nothing to complain about it!"

Voordelen: "Efficient, courteous flight attendants"

Voordelen: "Not enough leg room"

Voordelen: "Easy check in and bag handling"
Nadelen: "N/a"

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Nadelen: "Seats were uncomfortable"

Voordelen: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nadelen: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Nadelen: "Made me check luggage once about to board and luggage with my medicine never made it to my final destination"

Voordelen: "Great airline, great service, great staff. Great flight!"

Voordelen: "Pleasant flight- crew was very friendly and helpful; they gave us extra water when we needed it- no attitude. The blankets and pillows were great and used throughout the flight! The movie selection was fantastic! The food was also very tasty!"
Nadelen: "The boarding process was a bit hectic because you had to go through an additional bag check at the gate and then some people still cut the lines and pushed their way to the front-- that was not managed so well."

Nadelen: "TAP rebooked on SATA flight to Boston. There was no inflight entertainment for a 7 hr flight! not even one small TV where you could watch. The food was chicken but it came with pork which i cannot eat. Upon arrival to Boston they lost my luggage and did not seemed concerned when i reported it. There were several outfits for family members for a religious holiday in a few days. They promised a call back regarding my luggage but they never called. The number i was given didnt work. I had to call several numbers before i was able to find someone to discuss my luggage with. The lady on the phone told me it was probably because I switched from TAP to SATA. However I didnt choose this change, TAP rebooked me. They could not assure me they would find or call me back. i ended up getting it back 6 days later. without an appology or any kind of compensation."

Nadelen: "I did not like that I was racially profiled by the Polish person witless I was boarding the flight. The hostess in the flight did not pay attention to my needs. The flight entertainment system did not work. Eventually in rheaume middle of the flight they decided to change my seat."

Voordelen: "Boarding process went well. Aircraft was nice up to par with other national airlines. The entertainment system was a little outdated but still worked."
Nadelen: "Crew just disappears after Takeoff and Serving meals. They take a long time to come when you call them. Food was horrible gave me stomach problems in the air. I had an emergency exit seat which is nice cause I had the extra leg room until some guy seated on the Flight Attendant seat I had in from of me. When I asked why this happened they said he was an airline employee and he was entitle to seat there, so I paid extra for nothing."

Voordelen: "The crew was always smiling and friendly. The food was better than it usually is, and I was frequently offered something to drink."
Nadelen: "I didn't receive a headset for my first flight, though I did on the return. Also, I couldn't turn the monitor off, which made it impossible to sleep."

Voordelen: "Not a lot"
Nadelen: "Bad information from gate agent"

Nadelen: "Crying baby in overnight flight right next to me"

Voordelen: "Flight was on time, crew was friendly if a bit absent, newer aircraft than many others flying out of Accra"
Nadelen: "Food was 'interesting' and served late, seats were unbelievably cramped for a 5h45 flight, boarding took longer than it needed to"

Voordelen: "The food"
Nadelen: "The long flight to Portugal from Boston TV was broken. Flight attendants said "Poor you". It was very rude that they did not offer any other services, for example a magazine or book."

Voordelen: "Flight was great. No problem."
Nadelen: "Crew was very young and silly but friendly."