Vind goedkope vluchten naar Playa del Carmen

Nadelen: "I didn't have enough time and had to rush to get to me connecting flight. It scared me that I might not make it to the terminal and gate in time. thanks!!"

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."

Nadelen: "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Voordelen: "i slept though not too comfortably."
Nadelen: "I literally wasn't given a glass of water or any food. I fell asleep for a bit but wasn't woken to be asked if I needed anything when they came around with the carts. It was a 5 hr flight."

Nadelen: "Devoir payé en supplément 50 dollars de bagages alors que ceux ci sont normalement inclus dans le prix."

Nadelen: "le Personnel juste courtois, le retard au décollage sans aucunes explications, les sièges trop serrés, plus que d'habitude."

Voordelen: "Boarding was prompt, flight attendants polite and accommodating."
Nadelen: "If I am in business class and platinum status, why can't I use the lounge - which is only available to Platinum status going to LA or SF, Latin America but not to Cancun. American Airlines needs to change this policy."

Voordelen: "A nonstop flight, with a friendly efficient crew, met my expectations. A crew member went above and beyond when I asked for a coffee stirrer with my coke and ice."
Nadelen: "I've been spoiled by another airline's access to screens on the back of the headrest. I have my own hand held devices to entertain myself instead."

Voordelen: "The crew and flight was great."

Voordelen: "Everyone was very helpful."

Nadelen: "These 767's should be retired. I can get a better flying experience being jammed into a Jet Blue flight to Florida than this. And that costs 1/4 of the price."

Voordelen: "- l'équipage embarqué fait son boulot et est plutôt agréable - pris peu cher (heureusement !)"
Nadelen: "- 4 heures et 15 minutes de retard à l'embarquement, que dire de plus ?! Aucune info à part "vol retardé" et un message incompréhensible aboyé au micro - personnel dépassé à l'embarquement - nourriture médiocre - confort mauvais et pas d'écran individuel, je pensais que ça n'existait plus sur un vol transatlantique"

Nadelen: "20 minute departure delay. More than 30 minutes at baggage claim"

Nadelen: "Vol opéré par AA, siege minuscule, pas d'écran personnel, repas taille enfant, pas de boissons durant le vol, problème de température dans l'habitacle.... pire vol de ma vie"

Voordelen: "Seats were better padded than that of the previous flight. There was sufficient leg room for a short flight. Seats actually allowed for passengers to adjust back of seats."
Nadelen: "Space is very limited between neighborning seats."

Voordelen: "Rien"
Nadelen: "Bruyant,sièges vétustes et cassés. Pas de video individuelles. Gavé durant tout le vol avec de la nourriture infecte. Pas possibilité de dormir sur ce vol transatlantique. Bagage en soute HS à la réception, réclamation."

Nadelen: "I am million miler in Korean air. It's a seven star airlines"

Voordelen: "L'équipage était vraiment très sympa."
Nadelen: "Enregistrement très long, c'est simple le passager fait tout, récupérer sa carte d'embarquement, mettre l'étiquette sur sa valise, tout cela a partir d'automates dont la moitié ne fonctionnent pas. Le vol sur un Boeing qui a bien vécu, le modèle avec les ecran accroché au plafond de l'avion et ou tout le monde regarde le même film,"

Voordelen: "Excellent service en First Class, embarquement, service. etc"
Nadelen: "La cabine n'était pas dernier cris du coup l'écran était communautaire (par deux)"

Voordelen: "Nothing!"
Nadelen: "I was upset with overall customer service"

Voordelen: "L'amabilité du personnel au soll"
Nadelen: "Pas de solution alternative même en payant un supplément"

Voordelen: "Les divertissements, les infos données par le commandant de bord pour l'arrivée sur Londres et retard pour descendre de l'avion."
Nadelen: "Je n'ai pas du tout aimé les boissons qui m'ont paru de faible qualité. La nourriture très moyenne Le confort est minimal. Les sièges ne sont même pas adaptés à la taille standard d'un passager."

Voordelen: "Del"
Nadelen: "Delayed an hour. Don't think I've had a single American flight on time. No food or movies on international flight. No blankets or pillows."

Voordelen: "Quickly boarding, crew was extremely polite"
Nadelen: "No kosher food on board"

Voordelen: "Top notch airline - staff is personable & comfortable seating"

Voordelen: "Les agents de bord sont un peu lents. Nous étions en première classe et nous avons été servis après la classe économique."

Voordelen: "I suppose the food / wine was okay."
Nadelen: "The plane was one of the oldest I have been on in years. The center aisle overhead bins were not even big enough for luggage and there was one TV every 5 or so rows. We were at the mercy of the crappy movies American Airlines chose for us. Most flights these days have individual entertainment and at a minimum room for luggage. The plane was old, dirty and not up to date. Never flying American again. Extremely disappointed with the service on the flight, as well. A little more than halfway through the flight, the woman in the row next to me began reading the airline magazine. Her window shade was up and the sunlight caused a horrible glare on the magazine pages that beamed like a laser over everyone near by. My friend seated next to me and I both have extreme sensitivity to light that causes migraines. I asked the woman to close her shade which at first she did about an inch or two. This didn't do anything to help the glare so I asked again and she refused to do anything more. I explained it was giving us migraines and she didn't seem to care. I asked the flight attendant to help navigate the situation, which was just as useless. She said she could ask but not force her to close her window shade. While I understand that AA can't control that some people can be selfish, I find it incredibly hard to believe that the crew can't intervene when a passengers actions are making other people physically ill. Our only other option was to be relegated to the last row, next to the crews stinking pile of garbage that had been accumulating for the first five hours of the trip. Almost every crew member we interacted with was completely apathetic to the situation. We spent the rest of flight nauseous and with splitting headaches. But I sure hope my row mate and fellow human being in 32A enjoyed the article about the dinosaur flea market in Bolivia This entire situation could have been mediated by the flight attendants who chose to disengage. Furthermore, when we were deceding to land, overhead bins were still open, and people were starting to stand up to gather their belongings in the overhead bins. Again, the apathetic flight attendants were no where to be found. Overall, disappointing experience. Glad to never have to fly them again."

Nadelen: "No entertainment. There wasn't even a drop down screen for a movie."

Voordelen: "La politesse EST INCROYABLE. On a un service de busneess premiere des autres compagnies EN CLASSE ECONOMIQUE WOOWWW"
Nadelen: "Aucun commentaires negatifs"

Nadelen: "Despite paying 5 months in advance, couldn't check in online or reserve seats without paying extra. AA customer service told me there were no more "complimentary " seats!! Very tight legroom in cabin."

Voordelen: "Crew was great"
Nadelen: "For price paid, service and treatment not comensurate expense. Boarding system seems arbitrary to seat booked. Had window seat but middle and aisle seat boarded first...doesn't make sense."

Nadelen: "The crew at the boarding were extremely unpleasant. The all process of the boarding was ridiculous. The crew was disorganized and it felt like they didn't know what to do with the passengers that came from a layover. The all experience was truly insulting, the crew laughed at as for misunderstanding what she said. I sincerely hope no one would go to the same experience we did."

Nadelen: "8h de retard dû à un avion défectueux, la météo, un changement de pilote, un changement d'équipage.... On a dû attendre en tout au moins 3-4h assis dans l'avion tout en ayant peu de détails sur la situation..."

Voordelen: "Getting off the plane."
Nadelen: "The flight did not have enough immigration forms for all the guests. The wifi did not work. The seats were uncomfortable and small. The plane emitted a deafening high-pitched whistle for about 10 minutes at a certain altitude. The plane wreaked of nauseating jet fuel as we waiting on the Tarmac. The flight crew at the gate was rude and inattentive."

Nadelen: "4 delay warnings changing time of departure Gate changes almost missed flight"

Voordelen: "Mon vole de Charlot a New York était en retard de presque 1h. Cela ma cause de rater mon vol international avec Tourkish. En plus de toute la fatigue de passe une nuit dans des conditions très difficile, j'ai payer une pénalité de près de 700 dollars USA pour un autre billet plus d'autres frais divers en nourriture et en communication. Le plus difficile pour moi est que votre personnel a New York était insensible a mes problèmes."
Nadelen: "Un terrible retard de conséquence lourde."

Voordelen: "Although the flight was delayed, the crew kept a positive attitude and got us into another plane pretty promptly. They let us check in one of our bags for free to make up for the delay."
Nadelen: "The flight was delayed."

Voordelen: "Nothing"
Nadelen: "My headphone jack only had sound in right ear. Headset was horribly uncomfortable so even if I did have sound the headphones hurt too much to use. Should be able to use your own headphones but there was no option to because of the double jack"

Voordelen: "I love flying on American! Unlike some other discount airlines you don't have to pay for a glass of water or crackers if you'd like a snack"
Nadelen: "On my app it told me I paid for bags, when we went to check in, the staff advised us we didn't it was very much an inconvenience and an unexpected cost first thing in the morning."

Nadelen: "Everything went to plan no delays, or drama."

Voordelen: "Uneventful flight"
Nadelen: "It was the same crew from my previous flight from San Juan to Miami. They were not nice before and they were not nice on the second flight. It was a long day for us too."

Nadelen: "I have to run to the gate with"

Voordelen: "Service good"
Nadelen: "Late departure full plane"

Nadelen: "Dilapidated and outdated plane"

Nadelen: "The lead flight attendant making all announcements had a very strong accent and didn't speak clearly enough. I guess American Airlines doesn't care that the announcements are understood - seeing as they may only be life or death instructions."

Voordelen: "Cabin crew was pleasant and personable."
Nadelen: "Flight was canceled. No preparation. Took three hours to speak to agent, by which time all flights out that day had left or were full. Terrible meal provided the night if cancelation. On flight, meals were poor. No personal in-flight entertainment and movies shown were older. All around terrible flying experience"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Nadelen: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"

Voordelen: "Madrid's airport is comfortable and modern."
Nadelen: "Unless you paid you do not even get a seat assigned until you get to the airport. No food or even drink unless you pay."

Nadelen: "Our seats was almost the last seat of all our flights, even we checked in very early."

Nadelen: "movie selection very poor"

Voordelen: "They took invalid information from my travel records which resulted in my passport from 2006 being on my ticket for 2017. Aside from not helping me getting on the plane, and or another connection, they proceeded to tell me after the fiasco that they are in no way elligble to refund anyone and are a 3rd party, therefore not liable. $700 and its not there fault. They just pushed all the paperwork"
Nadelen: "The fact that no one in this company is liable or helpful in tge slightest after they have your money"

Nadelen: "dirty bathrooms, little space, the crew seemed tired and a"

Voordelen: "Arriving safely on time."
Nadelen: "Uncomfortable seats, unable to adjust temperature individually, huge temperature swings from hot to cold and back to hot, terrible food, impersonal crew service."

Nadelen: "On time, food is ok."

Voordelen: "clean, good entertainment services, and service from crew"
Nadelen: "delayed start, very cold temp. during flight"

Voordelen: "Entertainment package consisting of up-to-date TV shows/ series and movies that have recently been released. The time passed by faster than expected with this. The meal plan was better than some restaurants. With Meatballs being the main course followed by rice & veggies and finished with the sugar cake."
Nadelen: "Having the seat by the bathroom. Even though passengers were instructed not to form a line, they did and were encroaching in my personal space for the majority of the flight. Though this is not an airline issue, it did effect the comfort of the 4.6hr flight."

Voordelen: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Nadelen: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."

Voordelen: "The crew was great, we were on time and the food was airplane great"
Nadelen: "There was 0 legroom. My legs (and I'm 5'10") were literally bulging into the seat in front of me the entire time. I looked around and saw many other people with similar issues holding their legs sideways, etc. Ughh"

Voordelen: "Attention and FOOD! Although it was a very small brunch it was amazing!"

Voordelen: "a non event flight - meal was ok, flight attendants helpful"
Nadelen: "airport in london - waited for hours to find which gate to used - sent us across to the wrong side and then only 40 minutest to board and we were running to take underground rail back to other side and find correct gate."

Voordelen: "I liked the inflight shower courtesy of turbulence and staff serving drinks"
Nadelen: "Not a British airways flight, but Iberia. No TP in the head"

Voordelen: "Wide bodied aircraft"
Nadelen: "No free drinks or snacks"

Voordelen: "On time and great service by crew"

Voordelen: "The entertainment was good when it was working"
Nadelen: "Service was horrible. Announcements were not being made adding to confusion in the cabin"

Nadelen: "Iberia is not good at boarding"

Voordelen: "not budget airline"
Nadelen: "nothing different with budget airline, small seat, paid food and seat..."

Voordelen: "great service and nice flight. great pilots and safe trip."

Voordelen: "My flight boarded easily, and left on time. The seats were comfortable, the food included a hot meal for dinner, and the entertainment available was varied. We even landed in Madrid a little early. Traveling is always trying, especially in coach. The Iberia experience was very pleasant."
Nadelen: "Nothing really stands out unless you want to make coach like 1st class for the same price"

Nadelen: "It landed with a very narrow window to my connecting flight"

Voordelen: "Seats and service"
Nadelen: "Nothing"

Voordelen: "The friendly, professional and always willing to help and device staff. The tasty food and snacks. There was always a member of the staff visible so it was easy to get water during the 10 hour flight. Or you can go and see them into their resting area and they were willing to help."
Nadelen: "I tried to paid for an upgrade but the ground staff wasn't very accommodating, she just said no."

Voordelen: "Surprisingly more leg room"
Nadelen: "The plane was filthy. Crew members didn't seem to care to take care of passengers. Overall not a good experience."

Voordelen: "Choice of entertainment: movies, tv shows, etc."
Nadelen: "Wifi was >$50!"

Voordelen: "All went well!"

Nadelen: "While making the reservation online it said that you could declare your luggage when you do online check in 24 hours before your flight and the charge would be 15 euro's per bag or if you wait and do it at the airport it would be 30 euros per bag. I tried numerous times to do the check in before our flight and it kept saying unable to complete. I explained this to the agent at the airport and he still charge us 30 euros per bag."

Voordelen: "Nothing."
Nadelen: "They kept delaying the flight and then cancelled. I had to take uber to Penn Station and then AmTrack to Union Station. Otherwise I would not have gotten back until over 24 hours later the next day. So, in the end I had to spend over $200 more to get home. I really have never had a good experience flying Iberia."

Nadelen: "Iberia should do something about its check-in process, it seems way below the industry standards. 1. Online check is only worth if you don't have any luggage. If you do, there's no point of doing that, because there's one line for both check-in and luggage drop off. 2. If you arrive to the airport 1h45min before the flight (LOCAL flight!!!), you'll be among the last ones to check-in, because you will spend about an hour in the line (there's just two people at the register: one for economy and one for business). In the end everyone in the line will get checked in (thanks for that), but the flight will be delayed and Iberia will blame the security (which takes 5 min to pass, unlike the check-in process."

Nadelen: "Late departure."

Nadelen: "We took the red eye and there were children that would not stop screaming and crying. This was not your usual crying infant. These children were able to speak. The crew did nothing about it and let these children yell and scream as they played games on the provided tv. Most of the people on the flight were displeased by this family that made so much noise."

Voordelen: "Service was nice and friendly"
Nadelen: "As with all airlines the seats could be better"

Voordelen: "Cres was great and the food"
Nadelen: "Flight was 4:30 hour late"

Voordelen: "Enternainment selections were ok."
Nadelen: "Flight attendants were not helpful, indeed they were dismissive. I asked one for ice and she told me they had no ice. Bullocks."

Voordelen: "Promptness of flight. Comfortable seating. Excellent food and service."
Nadelen: "Personal entertainment unit did not work, making for a very long flight."

Voordelen: "Professional staff."
Nadelen: "There were a lot of english speaking passengers. Some announcement were translated in English and some were"

Voordelen: "Movies"
Nadelen: "Boarding was laugh out loud stupid. Worse than cattle. No announcements. Looked like the entire process was run by high schoolers. They wouldn't let us board till the last because we hadn't booked a return on BA. Among the worst flights ever"

Voordelen: "Nothing at all."
Nadelen: "Everything"

Voordelen: "Entertainment was good with ample options"
Nadelen: "Wifi was not included, no air vents and the fight was super hot, the food was not very good, didn't get the seats we paid to select, no leg room, not enough beverage service for a 7 hr flight"

Nadelen: "i didnt have my own tv screen"

Voordelen: "Super smooth airplane, great entertainment system, extra space between seat and window"
Nadelen: "Mediocre food, paid extra $$ for bike but missed flight"

Nadelen: "No food. Charge for even coffee."

Voordelen: "everything went well"
Nadelen: "crew didn't provide ear cables to listen to movie or music. (and I didn't ask for some, as I wanted to rest)"

Voordelen: "This flight was fine because it was an American Airlines plane and flight crew and not an Iberia plane."

Voordelen: "The crew were fantastic! The plane was not full so here was plenty of room to spread out."
Nadelen: "The plane entertainment system was old and didn't work well- it would turn off partway through watching something. I was surprised here weren't plugs/usb chargers of any kind as well"

Voordelen: "The crew was nice"
Nadelen: "The meet was bad"

Voordelen: "Safe flight I had a reserved seat"
Nadelen: "There was no food or coffee"

Nadelen: "Pas assez de place pour les jambes"

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Voordelen: "Great experience"
Nadelen: "Crew was helpful. Flights were on time and overall experience was very good."

Nadelen: "The space/seat size was very limited"

Nadelen: "la nourriture le siège cassé le manque de film en français"

Voordelen: "Left on time, arrived early. Food and snacks were good. Very attentive crew."
Nadelen: "Can't think of anything."

Voordelen: "The staff were really friendly and the flight was as comfortable for me as a transatlantic journey in stage class can be. The food was surprisingly tasty and that Portuguese wine was offered for free made me and the passengers around me feel welcomed and well taken care of."
Nadelen: "My flight arrived late, apparently, as myself and people on two other connecting tap flights all deplaned after our respective boarding calls had begun. There was no announcement for people with tight connections or about what to do if we couldn't make them. That tap didn't plan out sufficient connection times for the conditions of the airport, and that it was security, not to itself, that did anything to try to expedite is through passport control, etc was disappointing and resulted in several extra hours stuck in the airport for me and for those on one of those other missed flights having to wait overnight for another seat"

Voordelen: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."

Nadelen: "We missed our connection Lisbon to Venice because our plane out of Boston was delayed. We flew TAP Lisbon to Rome and then Alitalia to Venice. Our fight to Rome was delayed. We were never told the plane was delayed or how long we should expect to wait. We just stood at the gate waiting to board and time ticked further and further past the boarding time listed on our tickets."

Voordelen: "Disorganised boarding and staff not efficient Plane was not cleaned until passengers arrived at plane and waited in buses while they finished cleaning, waited standing approximately 30 minutes at plane on bus"

Voordelen: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Nadelen: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."

Voordelen: "Great comfy seats, checking was a breeze and the staff were friendly"
Nadelen: "No entertainment and I thought there should have been a little more food. What they did provide was good just a little shy on the quantity. INternational flight with no free bags."

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Voordelen: "The flight was very quick but pre boarding process was too long.There was no beverage service on the flight."

Voordelen: "Crew"
Nadelen: "Seats, food, no internet, no wifi no USB outlet Besically it's old time flight"

Voordelen: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Nadelen: "My video screen did not have English available"

Voordelen: "Timeliness of check-in and the flight."
Nadelen: "N/A"

Nadelen: "Enregistrement des bagages a Nice avec 1/2h de retard, embarquement avec 45 min de retard... Porte du cockpit constamment ouverte pendant le vol... Pitoyable !!"

Voordelen: "Entertainment! Loved having such a wide selection of things to watch on the screen at my seat. Such a nice luxury to be able to watch a movie, a show, check the status of the flight/plane/distance/time/map, and more."
Nadelen: "The food wasn't that appetizing. It actually gave me upset stomach for the rest of the flight. I was in the bathroom 3x during the flight and I usually don't use the restroom more than once during any given flight. I didn't like that when asking for a drink of water, they only give a half full cup of room-temperature water. On an 8 hour flight, I get dehydrated and could drink 2 water bottles alone. I don't like to be a nuisance to the attendants so I only asked for water twice. I just wish they would provide small personal bottles per customer. I also have never flown on TAP before so I wasn't aware of anything like how to call an attendant using the touch-screen or even that watching movies was free. It should be said over the intercom at the beginning of the flight."

Voordelen: "Ease of boarding"
Nadelen: "Wait at baggage claim was too long"

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Voordelen: "Équipage très aimable"
Nadelen: "Tout le monde dans l'avion avait de l'air mais d'une température bien trop chaude. Les grands bagages cabines mis en soute n'ont pas été redonner à la sortie de l'avion, obligé d'attendre au tapis roulant de l'aéroport avec les autres bagages plus imposant.... Sièges inconfortable et, en faisant 1m85, tête entière dépassant du siège..."

Voordelen: "Lucky, had a seat in the front row so had room for my knees. The crew, as always, fantastic. Polite, professional, sense of humor."

Nadelen: "TAP is the worst. I"d rather walk than book a flight with them."

Voordelen: "Low cost"
Nadelen: "Kept switching gates"

Voordelen: "Left on time. Served food and drinks. Friendly staff."
Nadelen: "Served food and drinks. Orange "juice" tasted awlful. Bland sandwich. Seats did not recline."

Voordelen: "L'équipage toujours extrêmement aimables. J'aime beaucoup ça chez TAP."
Nadelen: "Les chaises qui ne se plient que très peu c'est toujours pas agréable. Le repas pour diabétique c'est complètement nul."

Voordelen: "La gentillesse et la compétence de l'équipage"
Nadelen: "Le temps trop élevé pour enregistrer mon bagage en soute Grande déception avec la compagnie Easy jet lors du vol Paris Toulouse, pas de prise en compte gratuit de mon bagage de 20 kg en soute"

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Nadelen: "Seats were uncomfortable"

Voordelen: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nadelen: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Nadelen: "Oph, I wish I had better things to say about this airline! The person who signed us in for our first flight did so as a "no show" (we didn't know this at the time). That flight was delayed (they didn't have enough room in the plane for luggage and were scrambling to put things below). Once we arrived in at our second location, we sprinted through the airport but arrived at our gate with 10 minutes to spare only to be told that the entire flight was full and that we were not able to board. We asked- how this was possible? We are here on time, we have booked our tickets months ahead of time, and there is no one else here at the gate... it made absolutely no sense. All the staff people did was shrug their shoulders and said that they couldn't help us and that we had to go to the transfer station. My friend and I were upset- by missing our flight we were losing our last night in Barcelona, seeing our friends, etc. before heading back to the United States. Once we got to the transfer station, we were even more confused and upset however, because the staff person there told us that in fact our seats were available and that there was no reason why were not allowed on the flight. However, she shrugged her shoulders and told her that there was nothing that she could do. She offered us a $10 meal card, booked us for the next flight 3 hours later (which put us in Barcelona late at night, way too late to see the city or our friends), and offered us absolutely no help in getting a refund. We asked to see the supervisor and after waiting another half an hour he came out and told us the story about how the staff person in Marrakesh put us as "no shows." This was a complete system failure, however he offered us no refund, no support, beyond telling us to go on the website and filling out a form. Once we got internet, we tried to get to the form- link broken. We called the help line, and after waiting another 20 minutes, we got connected to a woman who said that she couldn't help us- we had to go to the transfer service desk and fill out a paper form there or the electronic contact form. It seemed that every person had been well trained in how to pass clients from one system to another, to see if we would get too tired to file our complaints. No one has taken responsibility for this abysmal failure of the system, no one has apologized, and no one has offered any reimbursement beyond a meal ticket. I highly recommended that people pay an extra $20 for an airline where people are properly trained in how to use their computer systems, where they won't lie to your face, and where they may have a system where complaints and be properly filed and responded to. I have no idea how TAP Portugal is still in business."

Voordelen: "confortable, bien servi même que le voyage était de courte durée"

Voordelen: "Flight Time was short and arrival and departure times excellent."
Nadelen: "Could have had more recent movies and more variety"

Voordelen: "Servicio al cliente en el aeropuerto d Lisboa muy regular casi malo las señoritas d mal genio"

Nadelen: "Missed my flight because my 1st flight was delayed and "there was nothing they could do about it""

Voordelen: "The crew was always smiling and friendly. The food was better than it usually is, and I was frequently offered something to drink."
Nadelen: "I didn't receive a headset for my first flight, though I did on the return. Also, I couldn't turn the monitor off, which made it impossible to sleep."

Voordelen: "personnel de bord très aimable"
Nadelen: "jecme suis incrit en ligne sur le programm frequent flyer Jamais reçu de réponse!"

Voordelen: "The very long boarding line moved swiftly."
Nadelen: "The boarding was late. We spent about a half hour waiting to take off. I don't know how much of this was the airline or the airporr."

Voordelen: "My wife and I recently traveled to Europe for our honeymoon and we found ourselves flying TAP for the first time. We didn't expect to be treated as we were with plenty of drinks, food and a smoothie on such a bargain fare but we are definitely coming back for more."

Voordelen: "The crew was very friendly and accommodating to all requests. The in flight entertainment is great with new movies, shows, music, and etc available. Definitely will keep you entertained and distracted for the entirely of the flight."

Nadelen: "All was good"

Voordelen: "Some of the crew members were kind and helpful."
Nadelen: "My TAP Portugal flight on June 13th from Boston to Lisbon and then to Madrid was cancelled after having the passengers deplane twice. I was sent to a hotel (due to mechanical problems on the pane). The hotel was 25 minutes away (this is driving at 4:30 in the morning). It took an hour to return to the airport 5 hours later (at 11 am.). My flights returning to Boston were delayed the first for an hour, the second for an hour and a half. TAP Portugal clearly has significant organizational issues to resolve. I will never fly TAP Portugal again, and I will suggest to all my family and friends to do the same. My flight was not cheap ( a fact that I willingly accepted) but to have such an awful experience is unacceptable."

Voordelen: "The food"
Nadelen: "The long flight to Portugal from Boston TV was broken. Flight attendants said "Poor you". It was very rude that they did not offer any other services, for example a magazine or book."

Voordelen: "De uma maneira geral, o serviço foi muito bom."
Nadelen: "Não gostei do tempo excessivo de espera dentro do ônibus parado em frente à escada do avião. Absolutamente estressante... O sistema de vídeo na viagem BH-Lisboa foi ótimo. Já o do trecho Lisboa -BH deixou a desejar."

Nadelen: "Could n't do a computer preboard. Seem like there is always a last minute gate change. Had to go to the airport to sort 'tickets not valid' message on TAP's app."

Voordelen: "Rien a dire, très bonne compagnie rapport qualité prix..."
Nadelen: "Je suis intolérante au gluten et lactose. Il faudrait pouvoir faire cette demande et réservation sur le site de la TAP. C est trop compliqué d appeler par téléphone. Prévoyez cette possibilité comme d autres compagnies par internet s il vous plait."

Nadelen: "Pas de choix de films et tres limité sur cet avion"

Voordelen: "Flight was great. No problem."
Nadelen: "Crew was very young and silly but friendly."

Voordelen: "At least this A330 had seat-back IFE unlike another A330 I've flown with AirEuropa, but the selections are very limited."
Nadelen: "Limited selection in the IFE."

Voordelen: "Will never fly this airline again"

Voordelen: "excellent"

Nadelen: "The website would not allow me to check-in on my phone or my laptop. Had to retry 5 times. Finally when the boarding pass was sent it did not have a barcode. I was able to repeat the check-in to have a barcode in the app but then the reader at security would not read it! I had to go back to the check-in desk for help. AirEuropa web needs to get their act together."

Voordelen: "Two meals and some in-flight entertainment. Not too bad. You can order a special meal (such as vegetarian) by calling the service center, and it's served first."
Nadelen: "Red-eye flight, econ seat uncomfortable for sleeping. Fewer entertainment options than other airlines"

Nadelen: "bagageafhandelijk verschrijkkelijk. Koffers kwijt en volgens de balie gebeurt dat om de haverklap in mallorca"

Voordelen: "Everything was perfectly reliable."

Nadelen: "The delay"

Nadelen: "Ran out of toilet paper"

Voordelen: "Friendly staff. Good proportion of quality-price for the airfare."
Nadelen: "In BCN airport, too few counter clerks to deal with a long line of passengers boarding for multiple flights."

Voordelen: "Flight left and arrived on time and seats were comfortable for airline seats."

Voordelen: "Great price to value ratio, attentive crew, good food. Wifi available."
Nadelen: "Older panes with no phone jack charging options. What's the use of Wifi if your battery runs low or dies. They have charging ports in Business Class. I don't remember the last time I was on a plane with at least phone charging ports."

Voordelen: "nothing"
Nadelen: "1.5 hrs delay in arrival. there were 9 people at the departure gate. The plane was at the gate two hours before departure; but the flight is delayed due to 'late arrival' of the equipment??? Air bus 330, circa 1970. toilets were worn out; tv screens were flickering (can't even see what's on the screen on the walls), wifi cutting in and out, meal was poor; main dish, bread and desert, that's it. In Madrid, after the flight from Zurich landing in terminal E, it was a 45 min walk to terminal A, international terminal. No bus, no assistance, no one to ask how to get there if one is in a hurry. no info desks to be found anywhere. I can't even imagine for a disabled person. THe airport crew with a cart would not give a ride to an old lady with cain. Wow. It is the worst airport anywhere I have flown out of. The check in process was less than good or efficient. I would not fly this airline nor connect through Madrid."

Voordelen: "One attendant took care of an infant while a mother was suffering from a nose bleed."
Nadelen: "Air Europa check in was at area 2, furthest corner of Zurich airport; no sign of which section of check in area 2 (1 through 5) the airline check in seciton is. You have to walk the entire area (seems like a whole separate terminal) to find the counters which were combined with 6 other airlines. Took only 20 minutes. Then to the opposite corner of the airport to board the plane to Madrid. WOW!"

Voordelen: "Crew was pleasant"
Nadelen: "everything is for sale, i guess. No offering of beverages, not even a cracker. Not even for sale. No announcement for what is available. Again, indifferent to the customers."

Voordelen: "Equipment and crew on both Paris to Madrid and Madrid to Miami were good. 787 aircraft is good. On time and as pleasant as economy air travel today can be."
Nadelen: "Distance between landing gate in Madrid and departure gate too long. (Sign says 31 minutes walking time!) Also very long distance between landing gate and luggage claim in Miami - I don't know what passengers who can't walk well do. Food bad even for airline standards and Air Europa may have worst coffee of any airline - I can't imagine worse."

Nadelen: "No vegetarian options at all"

Voordelen: "I had heard some bad things typically associated with low-cost carriers, but that might only be on their shorter domestic/EU flights. In the bigger plane for the transatlantic flight, there was good service, two meals and drinks for free, and a decent in-flight entertainment system."

Nadelen: "2h delay and missing connecting flight then another 1 h delay on the new flight that I waited 3 h in Madrid"

Voordelen: "The plane was a newer 787 Dreamliner. The interior was clean, the flight crew friendly and professional. The meals were a notch above average for airplane food. That means a lot when it is a nine and one half hour flight. A free glass of wine served with the meal was a nice bonus. Boarding and disembarking was as it is with all airlines, but the staff were very helpful. Each seat had it's own entertainment screen with games, music, movies and TV shows in many languages."
Nadelen: "I have no complaints. I would definitely fly Air Europa again if it is the 787, and a long flight."

Nadelen: "No teníannTV!!"

Voordelen: "The flight was very affordable and AE offered direct flights both ways (from Miami/Madrid & Madrid/NY)"
Nadelen: "The food wasn't great. And the flight attendance could've been more outgoing and friendly."

Voordelen: "The crew was great!"
Nadelen: "Meals not very healthy. Hardly and fruit or vegetables."

Voordelen: "The entertainment on board was very good and the flight leaves on time."
Nadelen: "The boarding process was a mess. The counter and the inflight personal was very unhelpful, even rought. I didn't like AirEuropa experience"

Nadelen: "Flight was over 1,2 hours late leaving MAD, causing me to miss my Cancun connection and costing me over $300.00 in hotel bills and re-booking fees. This alone trumps any positive aspects of the flight."

Nadelen: "Do not offer connections with less than two hours, Madrid Airport is busy and complicated....there is no room for mistakes or little delays when layover is less than two hours."

Voordelen: "Pretty standard experience on this flight for what you pay."
Nadelen: "Delayed. No transparency. Not a single detail with the passengers despite waiting for 2 hours at the airport."

Nadelen: "Lengthy boarding process."

Voordelen: "Smooth process and quick check in."

Voordelen: "Staff was nice"
Nadelen: "flight was almost 2 hours delayed and no one explained anything"

Voordelen: "Price was Ok, but not great for a 30 minute flight"
Nadelen: "Both flights were at lest an hour or more late. Some disorder in boarding. Screaming kids... and parents who did not discipline them."

Nadelen: "They are always late, they charge for everything..."

Voordelen: "The airplane was neat and the crew nice also, I don't have complains about that."
Nadelen: "Too little space between seats, always has the person behind putting their knees in my back! Also the food is not that great, and had to pay even for the earphones!"

Voordelen: "787 was nice. Individual Tv with movies was nice"
Nadelen: "Plane left 2 hours late and the information why was sporadic. Food below average"

Nadelen: "Very late taking off in both directions with no one providing information to the passengers."

Voordelen: "Just boring, nothing stands out. Just plain get on & get off."
Nadelen: "Nothing"

Voordelen: "Nothing good to say about Air Europa"
Nadelen: "They canceled our flight and made us stay in JFK for 30 hours. Promised a plane out at 3pm the next day which never happened. Flew at 10:30pm and missed a full day of our honeymoon. No compensation or apologies. The flight was terrible very cramped seats, no entertainment, and horrible food. I suggest to never ever fly with this airline."

Voordelen: "New plane in very nice condition. It was clean and the entertainment was good."

Voordelen: "It was a regular airplane."
Nadelen: "I didn't like how there was no space for such a long flight. I also didn't like how long it took to receive my bag in Madrid (almost 45mins)"

Voordelen: "Their new Dreamliner plate 787 is magnificent. Food and entertainment are awesome."
Nadelen: "We had a delay inside the plane in Madrid airport of 4 hours and they didn't serve any food or water and NO air conditioning. Waiting inside the plane was terrible. They said they had a malfunction of the brake system which is hard to believe on a brand new plane."

Voordelen: "Very modern fleet, good food for an excellent price."
Nadelen: "We were late."

Nadelen: "Not enough legroom! Flight attendants did not seem interested"

Voordelen: "THE CREW WAS VERY SYMPATHETIC AND HELPFUL"
Nadelen: "THE KOSHER FOOD WAS REALLY BAD: MAY BE AIR EUROPA OR LOT COULD FIND A BETTER PLACE TO BUY THE KOSHER FOOD."

Voordelen: "Safe flight"
Nadelen: "Both flights were delayed (CUN/MAD and MAD/CUN), the space between seats are ridiculously small, entertainment almost absent (and they have the courage to charge 3 EUR per headphones), and the food was mediocre. In my opinion, the price difference is not enough to cover the bad services / products. (some times they are even more expensive than other airlines with much more service quality). If possible, I'm not willing to flight with them again..."

Voordelen: "Nothing, it was a mediocre flight."
Nadelen: "It was -4 degrees Celsius and we had to board the flight out on the tarmac (a bus had sent us from our gate). It kind of sucked because there was an inevitable mass of people on the stairway."

Voordelen: "In general everything was fine. It was a short flight so there was no time for food or entertainment . The rest of the service was what you would expect."
Nadelen: "There was nothing in particular that I did not like . The crew were helpful and friendly"

Nadelen: "All tve plane was excellent"

Voordelen: "The boarding was good, in time and quicly"
Nadelen: "The entertaiment didn´t run and the sit wasn´t confortable"

Voordelen: "on time arrival"
Nadelen: "food selection limited"

Voordelen: "Easy boarding, nice crew and easy flight."
Nadelen: "No difference in business class seats. Also baggage claim was slow"