Boarding was slow Flight has a 2 hours delay at WAW Their home port!!
Stop using the 737MAX. It's 100% safe but very uncomfortable.
Nadelen: "The flight was long enough that some entertainment, even just the ability to plug in my own device to charge and use would have made the flight better."
Voordelen: "That we landed safely"
Nadelen: "Flying with other company"
Voordelen: "Crew were polite, friendly and attentive."
Nadelen: "Better food, bigger dessert"
Nadelen: "flight was delayed 4 hours"
Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"
Voordelen: "Everything was excellent"
Nadelen: "The check-in opened a bit late from Israel and I did not plan on it at all but I look at what I had better things so I think there were a lot of good things here so I do not look at check-in"
Nadelen: "Better punctuality"
Nadelen: "Boarding was late, "snack" was a small wafer. Flight crew hid behind a curtain for most of the flight."
Voordelen: "Easy and fast to board and quick response with carry on luggage"
Nadelen: "The website check in doesn’t work quite well. You have to try a couple of times so it works"
Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"
Nadelen: "On my former flight I have mistakenly left in the aircraft ( flight 156 to Warsaw) a light blue purse , I have sent 2 inquiries to LOT , with no response"
Voordelen: "all was ok as its a little one so very crouded no place to move but in general ok thank you very much"
Nadelen: "will recomend and would like to travel again with lot hope thatcwill have additional shop of duty free for shopping closes . toys.and more good ice creem thank you very much"
Nadelen: "They lost my laguage."
Voordelen: "Modern new plane, efficient plane crew"
Nadelen: "Chaotic boarding, seats have very little support, no food or entertainment"
Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."
Voordelen: "Unexpectedly our luggage was still dispatched on time to our final destination dispite the delay and short time in Warsaw airport."
Nadelen: "The absence of clear communication on the duration of the delay or its reason and this despite the fact all passengers had been boarded on time."
Voordelen: "The crew"
Nadelen: "Change gate"
Nadelen: "late departure"
Voordelen: "The crew was polite and boarded quite on time The airplane was clean We landed early"
Nadelen: "Since this was not a low cost flight and not a cheap ticket, I did not understand why there was no food served and no beverages a part of the basic (water/tea/coffee) without additional pay. I did not get value for the money I paid. The seating was very crowded."
Voordelen: "Got me there."
Nadelen: "Extremely cramped seats, late and almost didn't make connection, buses back and forth the whole way, jerky drivers."
Voordelen: "The gate crew was polite and communicative when asked what was happening with the delays. The flight itself was uneventful."
Nadelen: "There was no real food except for purchase, and the flight attendants went so quickly through the aisles I couldn't even catch their attention. The flight was 45 minutes late and the departure kept creeping up in 10 minute increments before it finally just said "delayed. I would have liked entertainment on the flight. I was in a row with 3 seats filled and then there were other rows completely empty. So the seat selection was not accurate at all."
Voordelen: "יעעכגידכידכגעגכ ה בעבנידגנ הכ נגכאעקרכב כברנקרכ בקרנרא רא"
Nadelen: "כגיכגכגע ראמר א מעכרה רא מראמארמ ררא ררע רא 'ע ער ר'ע"
Nadelen: "In Warsaw they took us by bus in a snow storm in freezing cold. They left us standing on an open bus in minus temperatures for 30 minutes instead of sending a few buses to take us to the plane."
Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."
Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"
Nadelen: "My luggage didn’t arrive. Plane left with a delay."
Voordelen: "Costs like regular flight feels like low cost"
Nadelen: "I don't like to seat by the window, and I couldn't change it by on line..."
Voordelen: "it was a short flight"
Voordelen: "Crew was fine."
Nadelen: "Not a comfortable seat, no food and no entertainment."
Voordelen: "Pleasant crew"
Nadelen: "On warsaw to tel aviv for 3 1/2 hours no movie, music, complementary food or snack."
Nadelen: "None efficiante boarding resulted in delay"
Voordelen: "Seats were full recline and very comfortable. Nice large windows."
Nadelen: "Boarding was a zoo and ground crew kept delaying boarding. Inflight entertainment is bad. Only about 20 movies. Make other plans. Food non existent. Headsets - worse than us domestic coach."
Nadelen: "very inconviniebt seats"
Voordelen: "Not 1 thing !!! Bad.bad.bad"
Nadelen: "The legs room, no free meal, on the flight from warsaw to tel aviv. 1 hour late on departure from warsaw to tel aviv"
Voordelen: "The crew was nice, and the pillows was OK."
Nadelen: "All the rest, including the wait for the airport bus, and the noise at the flight"
Nadelen: "Shitty service on board"
Voordelen: "Crew nice, polite"
Nadelen: "Fly time allways not on written agreed"
Voordelen: "Nothing (except the safe landing)"
Nadelen: "The boarding process was a nightmare. The plane was small and cramped. Business class seats were narrower and more uncomfortable than most coach seats. Crew was pleasant and helpful but this route is just awful. Avoid if at all possible."
Nadelen: "no food was served, only water. no entertainment was offered."
Voordelen: "Nice and soft landing."
Nadelen: "At check in they refused to a small hand bag claiming that only one suitcase per passenger is allowed. The seats are not reclining."
Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."
Voordelen: "Getting iff"
Nadelen: "Overcrowded Poorly organized"
Nadelen: "Flight was delayed by an hour - boarding was delayed 5 minutes at a time so you needed to stay by the gate."
Voordelen: "food prices, all on time"
Nadelen: "The entertainment system was broken in my chair"
Nadelen: "the flight delayed 2 hours/ the seats are horrible/ is only 1 toilet for all the peaple/"
Crew was friendly and offered did and beverage shortly after takeoff
Nadelen: "Not comfatable very basic food"
Voordelen: "Great crew! Nice new plane"
Nadelen: "Paid for baggage on the website but website didnt work and was forced to pay full price in person at airport. Frustrating!"
Voordelen: "Pleasant crew. Lots of leg room. Tasty food."
Voordelen: "The security and fast boarding"
Nadelen: "The meal"
Voordelen: "Personnel de bord formidable, équipements neufs"
Nadelen: "Sièges étroits, pas de possibilité de modifier son siège au Check in"
Voordelen: "Crew was friendly, efficient and handle a problem business passenger with a smile and good nature diffusing and placating the passenger even thou the passenger was at fault."
Nadelen: "Business seats should really recline all the way."
Voordelen: "Going home"
Nadelen: "1. The plain was late 2. The sits are horrible, and the airplane is very old. 3. The earphones didn’t work 4. I received a set on the wing not as I requested 5. The entertainment screens are very incomplete and uncomfortable"
Voordelen: "Good quick service from the flight crew."
Nadelen: "No airline food is really good but this one seemed really unsubstantial."
Voordelen: "Flights were on time."
Nadelen: "Couldn't access the website to add luggage. Couldn't choose seat on check-in - even though I strongly prefer aisle (and my frequent flyer preferences show this) I was assigned a window seat on the way back and couldn't change it. Seats are very cramped. When the person in front of me reclined I coul"
Nadelen: "2 hrs delay on top of bad adirtude"
Nadelen: "Neither you nor pric line mentioned the fact that the return round of a round trip ticket did not include luggage disgusting."
Voordelen: "service good , food good flight smooth"
Nadelen: "they lost 3 of our suitcases took 3 days to get 2 and one is still not accounted"
Nadelen: "El Al switched the flight to IsraAir and the plan was very old and the most uncomfortable I ever was on."
Nadelen: "I ordered and paid for one backage to send and I was asked to pay becuse was not updated"
Nadelen: "Kosher food is very meager."
Voordelen: "The flight was excellent! On time, comfortable, great flight crew ...Food was really good for airline food."
Nadelen: "My entertainment system wasn’t working. The flight crew was very apologetic and offered a personal unit, but I didn’t bother."
Nadelen: "All the plane is old , dirty , seat is broken and commands are not working"
Voordelen: "All was fine"
Voordelen: "direct flight"
Nadelen: "no entertainment in long flight small leg room kids in especial seats disabled the option of moving the seat in front row food - taistless"
Nadelen: "Spent most of the flight watching a good film but the system was shut in the final scene So annoying!!!"
Voordelen: "The crew were fine, Katia is EXCELENT."
Nadelen: "The poor chief stewardess was arguing for 1/2 an hour (!) or more with someone who sat in an empty seat next to emergency door. I understand that she has to do this - give her a break!! Big deal! You are SO small minded - charging 3$ for snacks that cost you 40 cents at most, in order to earn you... what - an extra few hundred $'s in the flight? Isn't this rather stupid of you? p.s. Katya is a wonderful stewardess"
Voordelen: "L'Avion a bien décollé et bien atterri"
Nadelen: "si l'avion serait tombé :-)"
Voordelen: "on time, friendly crew"
Nadelen: "old plane, no GPS, tiny video screen far away, revolting food both ways"
Voordelen: "I liked the security, and the Crew, they were very nice and friendly."
Nadelen: "There is no entertainment system. Kids didn't like the kids menu. Vegan dish was Great. Seats are not comfortable."
Nadelen: "Lowest expectations"
Nadelen: "The flightvwas delayed, the on board streaming audio is bot synchronized with the video, merely any content, the food is boring."
Voordelen: "20 Years I avoided this airline due to lousy service. the team on this flight and previous one from Tel aviv to BCN were A OK"
Nadelen: "Not enough blankets on return flight"
Voordelen: "i like that I arrived safely. No delays."
Nadelen: "I didn't like nor appreciate how the staff interrogated me and treated me prior to boarding the flight. I understand that they have high security, but their attitudes are nasty and inhumane. So therefore I will never fly them again. Not to mention my luggage didn't make it. I had to go on without my luggage. They inspected and reinspected every single item on my carry on for like an hour in a different room. Kinda scary.! Other airlines check the bags in front of the passengers. Horrible experience and I travel a lot and had never experienced anything like that. Almost didn't feel welcome to be traveling to Israel. The flight attendants have attitudes and they yelled at me because I didn't speak or understand hebrew. Food on the plane is horrible too."
Voordelen: "Received water during the flight. Arrived safely at my destination."
Nadelen: "Upon arrival to the airport, I was pressurized by the "UP" check-in desk staff to send my carry-on to the plane's hold because "the flight is packed and we prefer that you do so". I didn't argue, but this just gives an overall bad impression and certainly does not shed positive light on the company's competence and professionalism. The flight itself was delayed because of insufficient carry-on space in the upper compartments - carry-ons had to be taken off to the hold - something that created a noticeable delay, add to that the dismay of many irked passengers and the expected complaining and hopeless pleas to the flight attendants. The plane took off 20+ minutes late. The fact that this is "low cost" is no justification at all for such a chaos."
Voordelen: "Crew was kind."
Nadelen: "My husband and I never want to fly El Al ever again because the planes are completely outdated and somehow tickets are still full price. Every time we fly El Al the entertainment doesn't work, the screens are ridiculously small, the seats are cramped and the bathrooms are a mess. Every other airline we have used that costs the same or less is a completely different, and better, experience."
Voordelen: "Checking in. There was a problem with the tickets we ordered but there was a man named Joshua Dadana who was compassionate, helpful and professional who worked his best along with others whose names I did not write down to catch the flight to Israel. I would highly recommend your airline."
Voordelen: "Well, they were on time. Shockingly."
Nadelen: "I don't know how El Al gets away with serving people their so-called nightly "meal". They have the audacity to tell passengers it's a "tapas" meal. Tapas has nothing to do with it. You can choose between tuna salad (tuna drowned in mayo with mostly peppers) or chicken with tahini (mostly peppers again, with two small cubes of chicken drowned in tahini). They give you this with a small salad, pita and industrial hummus which is probably the best thing about this meal. Having being burned by this meal last time - they ran out and I got a "glatt kosher" meal - I took the vegetarian option, which was roasted peppers, salad made from 80% lettuce, 20% peppers and no dressing and an inedible cookie. I am allergic to peppers. There is no entertainment to speak of, because El Al sees no reason to update its planes, and there is no personal entertainment system. You can download an app to your phone called "Dream Stream", and stream some options from El Al, but then you have no where to charge your phone, so what's the point? The seats are ridiculously close together, and if someone leans back you really can't eat. Finally, I have no idea why they do this - but El Al flights from Europe don't attach to the terminal via ramp. You get out of the plane on a staircase, in the middle of the night, in the pouring rain, and then have to take a bus to the terminal. It's not like all ramps are busy at 4AM..."
Voordelen: "Facilité embarquement a tel aviv .."
Nadelen: "Odeur gazoul.au départ lenteur récupération bagages..."
Voordelen: "The food was good, it arrived on time. The film was interesting. The temperature was pleasant"
Nadelen: "I did not like the seat It was hard to watch TV, I had to bend my neck all the time. I had pain in my neck all the flight. I wish the chair could have been less erect. It was easier to put my head on the chair in front than on the back of my chair"
Voordelen: "The fast of Taanis Esther started at about 4:30am in the morning. The crew was kind enough to serve breakfast earlier than usually to accommodate those who were fasting. They probably had to sacrifice an hour or two of their own sleep, but it was really appreciated by the passengers. The crew should be complemented!"
Nadelen: "I sat in a seat with something under the seat in front of me. I couldn't completely turn off the screen in front of me."
Nadelen: "The seats were incredibly uncomfortable sitting in coach sitting. El-al should replace the seats for this plane. It felt almost like sitting on a piece of wood. Also entertainment options were very poor for a 11 hour flight from Boston."
Voordelen: "They had the perfect shows on the plane, the crew was very nice and positive"
Nadelen: "In both flights they had a problem with times and scheduele"
Nadelen: "Early chekin system deliberately alocated separat sieats for me and my wife, despite I cheked in 23 hours befor take off. The cabin crew was very unfrendly. The bording prosses was slow, messy and unplesent."
Nadelen: "it was very easy to buy the insurance from Allianz, it is not easy to get the money back, after I broke a rib 3 days before the flight"
Voordelen: "Personal is very good. Helped us very quickly to change sits to something more preferable for us."
Nadelen: "Chairs are not comfortable at all. Food is low quality"
Nadelen: "Crew at the check in were rude, would not let us return the same handheld suitcases we came with, required we check them in, one which they did let us take was required to be measured again with the "cage" at the gate. The temperature on boath flights was very high even with max airflow. We were not allowed to bring abroad bottled water which we had bought at the duty free at the airport, and the aircraft chair would not recline and was extremely crowded with almost no leg space. Will not recommend!"
Nadelen: "time table was created to keep it it is not working with elal"
Voordelen: "We paid a full price and received a service of a low cost flight. Airplane was extremely uncomfortable, food- instead of breakfast- poor sandwiches with no choice for vegan. No earphones or music. It's a shame for el al to charge so high for such a chip and uncomfortable flight and service."
Nadelen: "i am a guide arranging groups to Rome. I arrived 3 hours before the flight - as is required, to find an under-staffed security check . My group of 20 people , some of which were over 80 years old , had to stand 2 hours in line before they where approached. For those that collapsed there were only about 12 chairs in the entire space, for the multitudes that were coming for the flight. i will never fly El -Al to Rome with my groups again, and will not accept the claim that this is "the Ministry of Security" (as the security checkers claimed) , unless i receive an answer to assure that this is to be amended. i purchased tickets from ElAl - and they must provide better standards for and during their security issues."
Très mauvaise communication, retard 45 min , vol que nous avons du prendre suite à l’annulation de notre vol retour d’hier dimanche 22/5. Aucune explication donnée aux passagers, aucun personnel de la compagnie aérienne pour nous expliquer comment faire à l’aéroport de gatwitck.
I paid you 145$ to add another luggage, why i hade to upgrade and pay another 30plus frank to be able to take the luggage that i use with ElAL and Iberia and even after i upgrade it was NORMAL set without even coffee
Nadelen: "It is very uncomfortable to fly 5 hours on a seat without the possibility to lean back. The fixed back of the seat might be acceptable on short flights, but not on a 5 hours flight."
Voordelen: "Nous avons été obligé de donner notre bagage dans le souk chose que nous n'avons pas souhaités vue notre itineraire, conséquence nous avons raté notre train, une perte de temps d'une heure :-("
Nadelen: "Si nous avons décidé de prendre notre bagage dans le cabine et avons reçu autorisation de votre part, c'est au team de s'assurer que chaque voyageur peut prendre son bagage dans la cabine comme il a souhaité au moment d'achat de billet."
Nadelen: "There is no space for legs. The food quality is poor. No entertainment at all"
Voordelen: "nearly on time ( 5 mins)"
Nadelen: "too many "stops" in the boarding process, even when you have "speedy boarding" - check in at gate - waiting till door opens to go outside in lane - waiting at the end of the lane till boarding commences..."
Voordelen: "Hôtesse très mal polie pas très agréable"
Nadelen: "Le retard."
Voordelen: "the crew was nice"
Nadelen: "the chairs are not very comfortable"
Nadelen: "On nous a imposé de mettre notre bagage cabine en soute : 20’ de perdue à l’arrivee. Honteux"
Voordelen: "Embarquement rapide"
Nadelen: "Sur des lignes à l étranger, pour 1h de vol il y a des écrans avec des divertissements"
Voordelen: "Les hotesses d accueil pour l embarquement était raciste à bruxelles"
Nadelen: "Des hôtesses dignes de porter les tenues de easyJet comme à Genève"
Nadelen: "Confort des sieges"
Voordelen: "Très pratique en semaine depuis Bordeaux sur Tel Aviv a un prix très abordable"
Nadelen: "De ne pas annuler le vol en semaine entre le 1er avril et le 15 juin"
Nadelen: "Ne pas mettre notre bagage cabine en soute alors que le coffre au dessus de nos sieges etait vide :/"
Nadelen: "L'embarquement se fait d'un hangar qui sent très fort la pisse à l'aéroport de Budapest. C'est vraiment décevant :("
Voordelen: "Les vols du mardi vers Tel Aviv sont parfaits Beaucoup de gens qui se rendre à Tel Aviv ne voyagent pas le samedi. Si vous deviez maintenir un seul vol par semaine alors seulement Mardi !"
Nadelen: "Vous allez abandonnez les vols du mardi pendant 2mois et demi (avril-mi juin) pour les reprendre le mercredi Va pour le mercredi au lieu du mardi, mais pourquoi interrompre ?"
Voordelen: "The flight was on time and everything was o.k. I had no high expectations as it was a cheap flight"
Voordelen: "Low cost, no complimentary food and no entertaiment"
Nadelen: "I could not take the trolies on board."
Voordelen: "Bon voyage."
Nadelen: "Notre vol a eu plus de 30 mn de retard et nous avons loupé la navette de l’hotel Qui nous attendait. Il était trop tard pour faire l’éregistrement A l’hotel Et nous avons dû passer la nuit dehors ( nuit payée en avance que nous avons perdu)"
Voordelen: "Clean plane with reasonable knee room. Crew was polite and friendly. Bag drop was fast and friendly.. Flight left a little last due to ATC issues but landed at the scheduled time."
Nadelen: "The departure gate was horrible. Very crowded with NO seats. We had to stand around for half an hour."
Nadelen: "My luggage box has been destroyed and now I have to deal this task with easyJet"
Voordelen: "Pas de retard"
Nadelen: "Pas de divertissement ni de repas Café reste cher pour faire passer le temps"
Voordelen: "Avion récent, équipage efficace."
Voordelen: "Respect des horaires"
Nadelen: "Seuls les passagers embarquant à l’arrière ont été contraints de mettre les bagages a main en soutes car les seuls à prendre le tarmac"
Nadelen: "Gros retard de mon vol depuis Ajaccio"
Nadelen: "Le retard"
Nadelen: "Encore des retards"
Voordelen: "The fact that I landed"
Nadelen: "It was awful no leg room no air worst plane ride of my life"
Voordelen: "Staff were friendly"
Nadelen: "Big delay in departures"
Nadelen: "Attente pour récupérer les bagages de 15 min non expliquées"
Voordelen: "Tout s'est très bien déroulé pour nous =)"
Nadelen: "Manque un peu de place, après pour le coup on avait qu'une. heure d'avion donc ça passe mais j'imagine pas y passer 8h"
Voordelen: "Le personnel aimable, avion à l’heure, avion propre"
Nadelen: "Pour 3,5kg supplémentaires sur le bagage en soute mon ami à payé 56€ en supplément c’est une honte !! Les billets ne sont certes pas cher mais de là à voler votre clientèle .. Un bagage en soute coute 47€ comment expliquez-vous que 3 petits kilos supplémentaires coutent 56€"
Voordelen: "the Entertainment was great idea"
Nadelen: "- The chair cant change his position - you need to deliver some regular water it was missing"
Nadelen: "Le chaos au moment d'embarquer. Trop de monde entassé devant la porte. Pas d'endroit ou s'assoir. Mise en soute de mon bagage à main au dernier moment."
Voordelen: "The flight was fine and safe"
Nadelen: "The flight hour since we spent time in the small unconvinient airport. If the flight was one hour later i would be able to sleep in zh and come with the train"
Nadelen: "I was charged for my carry on luggage from the UK to Israel, despite the fact that this was the same bag that I boarded the first leg from Israel to the UK. Secondly, many of the other passengers had several bags, bigger bags, prams, hat cases, etc. I felt that i was chosen at random, and that the rule is not applied equally."
Voordelen: "Nothing much"
Nadelen: "Zero customer service"
Nadelen: "Not enough space in the overhead bins"
Voordelen: "The plane is new and clean and the crew really do try their best. How they manage to stay calm and professional with all that's going on around them is excellent."
Nadelen: "No entertainment. Maximum seats are crammed into the aircraft leaving very little room. Seats can't be reclined."
Nadelen: "beaucoup de bruit au décollage. sièges pas à côté avec ma fille de 12 ans"
Voordelen: "Départ à l'heure, équipage sympathique"
Nadelen: "Des sièges réglables seraient plus comfortables Lors de ces vols.."
Voordelen: "Shame !!!!"
Nadelen: "A humiliating flight experience. Even though we paid for seating on the plane, we also paid for luggage. We arrived with 2 standard trolleys and before boarding the plane they forced us to send them. It did not help that I explained that in the suitcases there were things we needed for flying, valuables, and fragile objects. The crew member was rude and forced us to pull out our belongings: a laptop, a professional camera with a big lens, two books, two porcelain items we bought and we were afraid to send in the big suitcase, two bottles of drinks and two sandwiches. Passports and wallets. I begged the crewman to let me go with at least one suitcase, but he replied rudely that he did not care !!! There was a lot of room on the plane, in the cells. The crew agreed with me. They tried to help and brought me an orange garbage bag so I could put all my belongings in it ... really humiliating !!!"
Voordelen: "Digital boarding pass on mobile from the app (my 1st time using) and using the app to check-in, amazing!"
Nadelen: "Nothing too negative to report! Pretty good overall"
A321 n’en confortable et personnel serviable
I was not boarded because i was positive on my pcr test
Ce qui m'a plus. Le professionnalisme du personnel, le sourire au rendez-vous. Pourquoi ne pas proposer (ou vendre un magazine) à bord ?
Je n ai pas pu embarquer tout simplement car le vol était retardé de plus d'une heure, ceci a eu une répercussion sur ma correspondance je me suis vu contraint d'annuler les deux vols Je vous déconseille fortement de passer par un opérateur tel que kiwi. Me proposant des solution aberrantes (jusqu'à 15h de vol au lieux de 2h) sans autres alternatives. Lorsque l'on tente de les contacter on vous demande votre numéro de réservation et en ce qui me concerne on me répondait qu'il n'existait aucun numéro de réservation avant de raccrocher. Plus jamais
The one thing I must say is that the flight wasn't full at all, and in this case, I'm really unsure why they wouldn't sit people farther from each other.
Voordelen: "Plane on time, new plane, nice crew."
Nadelen: "Ability to move seats."
Voordelen: "On time"
Nadelen: "We got sanatizer when boarding which was so small like a stamp, useless"
Voordelen: "It was enough fast"
Nadelen: "Too much money for nothing service."
Voordelen: "Rien ma plus c’est nul wizair"
Nadelen: "Jamais je recommande wizair"
Nadelen: "WizzAir's service. The flight had an 8 hour delay due to bad weather, while Tarom had a flight on the same route, under the same circumstances, and managed to fly to and from Valencia within a much more acceptable 2 hour delay."
Voordelen: "Nothing. Horrible experience overall, but what you pay is what you get."
Nadelen: "Pretty much everything..."
Voordelen: "It's the cheapest you can get"
Nadelen: "They split me and my wife on porpuse to force me to buy the option to choose my seating. The leg space is tiny and the chairs won't recline so it's super uncomfortable. Flight times are shitty. Te leave early in the morning so you can barely get some sleep at night. Nor on the plane. They don't any serve food or even water and let you dry up. You can buy overpriced food and beverage onboard. My purchase from the duty free was stolen and they didn't help me handle the problem. Awful experience."
Voordelen: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Nadelen: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Voordelen: "The cheap fares"
Nadelen: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Voordelen: "The seat not so comfortable but good"
Nadelen: "Wiz air seems to trick you constantly to get more money out if things they hide from you.. online check-in required.. letting you in work a trolley and then charge you at the gate.. pee service overall.. beware!!"
Nadelen: "Both flues were really delay really disappointed"
Voordelen: "Flight left on time and arrived 15 mins ahead of schedule, staff was polite"
Voordelen: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Nadelen: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Nadelen: "Comfort of the plane. So freaking uncomfortable. Seats didn’t even recline back."
Voordelen: "Price of ticket"
Nadelen: "Seats are terrible."
Voordelen: "Personnel très sympa"
Voordelen: "1h20 de retard c’est inadmissible"
Voordelen: "Nous sommes partis et arrivés à l'heure"
Nadelen: "L'attente à la porte d'embarquement mal signale"
Voordelen: "Très bon accueil pour le service fauteuil roulant. Horaires respectés, hôtesses à l’écoute du passager"
Nadelen: "le site Kiwi qui vend le billet pour la compagnie Wizz a été la cause du rachat d'une carte d'embarquement au prix du billet ! un scandale. Je n utiliserai plus ce site, qui est d'ailleurs fortement déconseillé par les internautes après vérifications. Kayak ne devrait pas référencer des ires aussi peu sérieux, c'est dommage pour sa notoriété..."
Voordelen: "Everything went to plan and we were very happy"
Voordelen: "All and all great value for the money"
Nadelen: "1. The check in was delayed and very chaotic. 2. The landing was horrible 3. The plane was not comfortable ."
Voordelen: "We got to our destination."
Nadelen: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Voordelen: "Late over two hours due to late arrival of the plane and even so they board us for nothing cauosng us to wait withot bathroom sitta etc."
Nadelen: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Voordelen: "The Crew was excellent"
Nadelen: "The boarding process was terrible, took a long time - few and not enough boarding and suitcases counters, which made people wait for a long time and even let others to pass them in line because their flight was earlier. due to this our flight was late by 45 minutes. the food was too expensive."
Nadelen: "FUYEZ WIZZAIR.... quels escrocs!! on a du payer près de 150€ en plus à 3 pour nos cartes d'embarquement car nous n'avions pas pu le faire en ligne (leur site ne fonctionnait pas!) et le gars nous explique "c'est normal, c'est ça les compagnies lowcost" on ne nous y prendra pas deux fois!"
Voordelen: "Excellent pilot"
Nadelen: "Man at the checkin did not have a clue that WIZZAIR flight was delayed at 05/04/2018. I missed meeting with my family. Waited for a long time at boarding gate."
Nadelen: "Very long queues at boating in Charleroi airport"
Voordelen: "Flight was on schedule"
Nadelen: "No free drinking water"
Voordelen: "Absolutely nothing"
Nadelen: "I asked upon check in 2 times about my backpack, the representative said its ok 100% to take it on board. At the gate they suddenly say i need to pay now , left me no choice but to pay 60(!) poumd from a small bag!!! The gate representative, Rose is her name, seemed like just a sales person, she didnt even care what i said, and said “ its your fault and tour responsibility “. “Please pay or you wont be able to board” she said. Yes, like a bully, demanded for money, or else.... Worst service i had ever experienced in my 16 years of traveling."
Voordelen: "Flight left on time"
Nadelen: "the fact the crew arrived to the gate after the planned boarding time causing us to stand too long on the stairways. check in via the app (using iphone 6) was a failure. i was certain i booked with extra luggage - at the check in i was told i didn't. from the reservation confirmation it is not clear what i paid for & there are no means to contact you - email, on line chat - you know the regular things every company today use to proivde customer services which is not only "give us you money". too bad this is WIZZ Air"
Nadelen: "Terrible service and the fact that you can't check in st the airport without paying is absurd. Absolutely terrible. Implant policy"
Voordelen: "nice servers"
Nadelen: "no kosher food for free"
Voordelen: "cheap, on time"
Nadelen: "no reclining chairs, no water free"
Voordelen: "Nice crew"
Nadelen: "My bag was 6cm too big, so they charged me at the airport. After checking their website, the airport overcharged me, and the gestapo who was checking had less customer service manners than my old French teacher, she was a...!"
Nadelen: "Hidden fees"
Voordelen: "Flight attendance service was great and smiley"
Nadelen: "Nothing much"
C'est Ryanair. Que dire ?
Atterrissage un poil "dur", cela m'a surpris. Mais je chipote. C'est toujours agréable et un réel plaisir de voyager avec Ryanair, ou du moins devrais-je dire Malta air. À chaque voyage, aucune surprise, toujours agréable.
there was a delay for over 3 hours due to fog this is toatly acceptable, beacause of flight safety but since the fog was not unknown why we were boarded and than had to wait on plane without option to go back to the terminal the boarding was on foot so there was cnot supposed to be a big problem to get back and than reboard
They did not Tool uș to TLV as We hâd to do Corona test
Very strange boarding, long wait on foot after the gate.
more than 1 hour delay for a technical problem found after boarding ended.
Embarquement très efficace à l’aéroport d’Oslo sans formalité compliquée.
Moins d’attente debout à la porte au moins 20 minutes debout. Sinon rien
The manager of the flight didn’t allow me to go on the flight because I was late in just one minute!!!! She preferred to take off my baggage instead of giving me to fly home. I have hearing device and I didn’t hear the call. I paid extra priority and for extra baggage and I want my money back!! Thank you
Voordelen: "The flight was on time"
Nadelen: "Lots of things should be better on Ryanair flights"
Nadelen: "Going on time without delay, more staff to avoid long lines"
Nadelen: "50euro check in fee was awesome"
Voordelen: "The desire to keep up with the schedule. impressive."
Nadelen: "Memmingen Airport does not call "Priority" card holders at the beginning of boarding passengers."
Nadelen: "Entertainment online at least by the app"
Nadelen: "They should have entertainment online at least by the app"
Nadelen: "Improve comfort in meetings and more space .."
Nadelen: "It's Ryanair. We know that they won't change."
Voordelen: "The staff was very kind"
Nadelen: "Ryanair could do lots of things better."
Nadelen: "Les notifications. On a eu plus de 3 heures du retard et le retard était pas notifié. En plus après on a attendu à l'intérieur encore une demie heure pour décoller"
Voordelen: "Les annonces du pilote, l'atmosphère général de la nouvelle cabine Boeing"
Voordelen: "Le pilote a récupéré le rétard"
Nadelen: "L équipage et l'organisation avant l'embarquement"
Voordelen: "Direct flight"
Nadelen: "Our suitcase were lost"
Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"
Voordelen: "Avion récent-aucun retard"
Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"
Nadelen: "Le fait de mettre les bagages en soute alors qu’il y avait pleins de places en cabines + les ventes en cours de l’avion + le niveau d’aide du personnel Rayan air"
Nadelen: "I came to the airport on 17:30 but The Checkin counter were open too late, after 1800. There was only 1 staff member in the counter. The lines were long and crouded . After we finished our check in and sent the luggage we went to the gate. There they realized that some of the printed bourding passes are not o k. The attendant in the counter did not checked it and sent us to the gate. We had to go back to the counter but the flight was closed already. We called the staff and after all we had to pay 100 euro to the counter to print the correct bourding passes and then to rush to the aircraft. If Ryan air put enough staff in the counters it wouldn’t happen. We almost miss the flight and it caused us a big inconvenous."
Voordelen: "That the place reached safetly to its destination"
Nadelen: "Rome Line to checkin started at the entrance of the airport with no Ground staff attention or clear line marked people were fighting and cutting each other . Check in process approved our luggage for hand cary as we paid for it in advance. In the gate they suddenly decided the luggage was 1 cm larger then agreed, refused to bring a measurement tape and charged us 50 Euro in addition to send the luggae in the plane rather than hand carry. Need less to say that in the flight to Rome our luggage was approved for hand carry so clearly Rome staff were into making money.. Planes were late to take off and 1 hour late to land (that from a total of a 3 hour flight ) although not announced . In summary ground staff experience was awaful and made us decide to not fly with Ryanair air again"
Nadelen: "Le très grand retard sans aucune explication"
Voordelen: "It arrived to its destination."
Nadelen: "Extremely long lines from start to end (bag drop off, security, passports, line to boarding etc), plenty of long walks from one line to the other. Everything cost extra charges, we had to add a non négligeable amount, in order to be seated with the kids, to have our boarding pass printed. A tiny bottle of water cost 3€. No entertainment whatsoever. Seats are uncomfortable."
Voordelen: "Price - That is All"
Nadelen: "Delay, Checking, Plane is Old and Seats do not Recline, Children Screamming, etc"
Voordelen: "Aller chercher les PMR (Personnes à Mobilité Réduite) au parking"
Nadelen: "Les enfants bruyants et énervants"
Voordelen: "Absolute nothing!"
Nadelen: "Retard - bus raté ensuite"
Nadelen: "An hour delay for take off, we were trapped in the plane"
Nadelen: "We got the feeling that the price is low but the company will do all it takes to FAIL the customer and make him pay more. For example, the customer must check in online. if not done properly the cost is about 100 euro more, AND the online check in procedure is not working that well, you need to press buttons several times in order for it to work (and I have a good phone), and if you give up in the middle it will cost you. More on that we did a mistake and did not purchase luggage for the way back, when we went to the desk to buy it (after standing more than 2 hours in the check in), we were told to pay 40 euros, where the price is 23 if paid online. we asked to talk to a manager and get the regular price for the suitcase, the cashier said "no problem i can call him, but then you will miss the flight..." and in the meantime there were still lots of people in the check in line... The service is very slow and not pleasant, and the crew always give you the feeling you are not ok. I understand the price is low and this is a lo cost flight, but this should not happen no matter what is the price."
Nadelen: "Vol retardé mais informé par Ryanair une fois arrivé à destination. Embarquement long, puis il a fallu attendre dehors et enfin plus d'une heure dans l'avion suite à une grève en France. Peu d'infos de la part de l'équipage et aucun geste de la part de Ryanair pour les désagréments. Et bien sûr, le manque de confort dans l'avion."
Voordelen: "Le tarif"
Nadelen: "Embarquement fait à la va vite dans un terminal bondé, départ avec vingt minutes de retard, siège peu confortable en comparaison à d'autres compagnies à bas coûts."
Nadelen: "we had delayed for 2 hours"
Nadelen: "One hour delay"
Nadelen: "Two hours delay"
Nadelen: "Le retard d une heure pour embarquer ainsi que les nombreuses personnes avec des bagages cabine hors norme alors que moi j'ai payé un supplément à la réservation pour un bagage plus de 20kils! !!"
Voordelen: "Price. Timetable"
Nadelen: "Seats. The fact they put everyone in a deferent row"
Voordelen: "The cabin crew"
Nadelen: "Budapest airport"