Vind goedkope vluchten van Belo Horizonte naar Brussel

Nadelen: "I fell sick and my doctor advised against flying. Tried calling Swiss Air and JustFly.com: 6 calls back and forth and 7 hours on hold, no help. Finally got advised on driving to the airport to make the flight change at the Swiss Air counter at O’Hare. The representative told me to bring a note from doctor to switch flights. I did the next day. The same representative looked me in the eye after advising the day before and said there’s nothing she could do. Why make an elderly sick person drive to the airport again if you know already you cannot help??Absolutely terrible experience, no help from the airline or travel agency. Total loss of the full price of the ticket."

Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Voordelen: "Excellent"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Crew, food, boarding, service"
Nadelen: "Very tight seats. Not enough of leg room"

Nadelen: "We had a huge delay"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Nadelen: "Avoid spilling coke on the passengers"

Nadelen: "entertainment sound"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "Attendants were very pleasant and helpful"
Nadelen: "The plane was extremely cramped as the seats reclined so far back that it rested on my knees. It was extremely difficult to keep my seat back up which created an uncomfortable angle for my back on a 9 hour flight. The cabin was extremely warm and there was little airflow. The airline also lost our luggage"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "I missed my connection and got to Hong Kong a day late."

Voordelen: "-"
Nadelen: "Old plane, rude crew"

Voordelen: "Left on time, arrived on time, more or less."
Nadelen: "packed in like anchovies in a tin."

Voordelen: "The crew was amazingly kind and hospitable. The captain kept us informed continually of any changes which is something that as a passenger one really appreciates."
Nadelen: "As always, the economy chair area are small but roomier than other airlines."

Voordelen: "Food and service"
Nadelen: "Even though we paid for internet it sucked and was unuseable"

Voordelen: "The flight was perfect until we hit horrible turbulence. 1 out of every 4 people was throwing up. We had to redirect to Milan."
Nadelen: "Swiss air is completely inept at handling a very normal reroute due to weather. 200 displaced people are standing in line. I’ve been here 5 hours and have not heard a word of announcement from them, our questions are rudely thwarted, and they continue to take half-an-hour to an hour per person with uncertain results. Give use new flights or a hotel."

Voordelen: "The hospitality & staff were impeccable."

Nadelen: "Delay"

Voordelen: "The crew was excellent. They were very efficient and went about their duties without disturbing the passengers."

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Plane on time, crew friendly. Great flight!"

Voordelen: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner."
Nadelen: "My seat was a little confined when I put my carry-on bag in front of me on the flight to Zurich, but it was roomier when I stowed my carry-on in the overhead compartment on the returtn flight."

Nadelen: "Penalising passengers who travel on board with only a smaller bag by making them put this under their seat in front in front of them whilst others are bringing on two huge bags"

Voordelen: "Prompt and business like"
Nadelen: "As a business passenger I was told to go to the Avianca lounge this lounge is not Swiss standards the man sitting next to me was in a t shirt and swim shorts I started flying all over since 1952 most in the back so sorry to see such relaxed protocols"

Voordelen: "Food was good. Seats were comfortable."
Nadelen: "One of our seat back entertainment units did not work. The attendants tried to reset it twice, but it did not help."

Nadelen: "Our flight was delayed 25 minutes leaving Rome."

Voordelen: "The food was really great! And the crew was very friendly. Was pleased that everything went smoothly."

Nadelen: "delayed"

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Voordelen: "Food was tasty and of decent proportions, entertainment, while somewhat limited in selection, contained a number of compelling movies bar I enjoyed. I had a bulkhead seat, which was exceedingly comfortable"
Nadelen: "USB port was broken in the seat, but enjoyed the entertainment offered that I didn't need it."

Voordelen: "Service on board is good to very good. Food tasted fresh and was hot. Wine was good too. Chocolate the best! P{eter Hz"
Nadelen: "I as a "loyal' flier (app 50 years flew Swiss and SwissAir resp.) am disappointed that I have to pay 29.- for the seat reservation.I think this is outrageous. Also there used to be a "senior discount "; It is gone ! Peter Hz"

Nadelen: "I paid extra for a seat with more room but found that the seat did not offer any more room than the average coach class seat in any other airline. That was unexpectedly disappointing."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Nadelen: "id."

Voordelen: "Courteous staff,"
Nadelen: "Only one food choice, meatloaf + mashed potato. I don't care for meatloaf."

Voordelen: "Friendly crew members who kept serving food and drinks before asking. Meals, snack, drinks, hot towel, and cookies! The plane was also very clean and apacious enough."

Voordelen: "Courtesy of crew."

Voordelen: "Staff is very friendly, courteous and helpful. Food and drink is excellent. I loved the screen showing the location of the plane on the flight path. Watching your own personal movie was great."
Nadelen: "Economy boarding could be more organized. Seating is very tight. It would be nice to have a little more room."

Voordelen: "super-friendly crew. efficient flight. great price."
Nadelen: "those silly Swiss sandwiches. dont taste good and why do they have to be spicy?"

Voordelen: "Nice staff"
Nadelen: "It was good"

Voordelen: "The flight crew were great very friendly & service oriented as far as getting your food & water"
Nadelen: "My partner & I were given separate seats. We tired to reserve our seats online according to instructions & time but the online registration wasn't working properly. We had to wait til we were at the airport to do that. When checking in we were told we had to wait til onboard? Then once on board told no. So we were not able to sit together & weren't even in the same area of the plane. We also had an old plane & seats very uncomfortable. The movie screen was barely visible so basically u could just listen."

Voordelen: "Agbundance of newspapers and magazines and great variety of entertainment"
Nadelen: "Upon boarding it was possible to save a bit pof confusion by placing the sign that passport control is needed before boarding. Some were turned away from one line to get into another line."

Voordelen: "the crew members were patient , helpful. Food presentation and taste were good."

Voordelen: "The crew was courteous and trying their best."
Nadelen: "The boarding process was quite bad. Apparently their computer system was not working. Waiting, delays. Also, although it was absolutely not necessary they took our carry-on-s with the check-in luggage. Disappointed. First time with Swiss and I though Swiss in general are more organized. But no."

Voordelen: "Friendly service. Very attentive crew,"
Nadelen: "Seating comfort is mediocre to poor. I know I only flew economy class, however, sardines have more space."

Voordelen: "On time, organized."

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Planes were comfortable and well maintained."

Voordelen: "The crew was cranky at the beginning of the flight."
Nadelen: "More space!"

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "n"
Nadelen: "n"

Voordelen: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Service on the DFW-->FRA leg was phenomenal (ratio of attendants to fliers). Food was delicious and seats very comfortable."
Nadelen: "Boarding process and organization could have been a bit better in communicating access and groups. Not super critical, but the goal in in process is to be as efficient as possible."

Nadelen: "Seats in front recline so that seat back is in your face."

Voordelen: "Gate, boarding and smooth sailing on A380 bus by the pilots"

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "All is was okey"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Voordelen: "HORRIBLE EXPERIENCE"
Nadelen: "Dropped us off in random country for two days with no information and missing 3 days of our trip and losing money on the trip we paid for. Limited information given to us once they abandoned us following the “emergency landing” that the pilot was “sick” stuck here over 24 hours and now my new flight is overbooked and my boyfriend has a seat but I DO NOT."

Nadelen: "I requested special meal on line at Lufthansa site. They do not have my name on their list. Basically I do not have any food for eight hours"

Voordelen: "It is comfortable. Some of the crew are very nice and friendly!"
Nadelen: "The food is not tasty, and some of the crew are not nice!"

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Voordelen: "Quick loading and departure."
Nadelen: "The gate changing 3 times."

Voordelen: "Flight Crew"
Nadelen: "Food was pretty bad."

Voordelen: "Crew was great. I was traveling with infant and they kept us kept us comfortable"

Voordelen: "Efficient and friendly checkin, good flight overall"
Nadelen: "RUDE male flight attendant, but the ladies were nice and helpful."

Voordelen: "Good crew, okay seats, perfectly adequate food"
Nadelen: "Entertainment choices were not so hot. Lots of movies, but few new ones."

Voordelen: "Large leg room"
Nadelen: "Flight late missed connection flight for me. TV on arm, too small too close difficult to rewind had to shut down during descent while seatback TVs were still allowed to play"

Nadelen: "We missed this flight because previous flight from Germany was late. After running like mad people thru the Frankfurt airport- we only found out they have left - many people missed the flight!"

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Nadelen: "Less knee room than usual. Very cramped."

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "Pretty much a standard commuter flight."

Voordelen: "Updates form Kayak were much better than any info from Lufthansa"
Nadelen: "Overbooked. Offering € 250 to stay. Serious delay"

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "keep going"

Voordelen: "Thank you so much for having activities for children to keep them entertained."

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Voordelen: "Very nice crew"
Nadelen: "Boarding and take off was late, probably the fault of destination airport"

Voordelen: "With German precision the crew worked the area. When I started to feel hungry they came with food. When I was getting thirsty, they delivered beverages. Overall, I liked Lufthansa and I would recommend them to others."
Nadelen: "There was an obstruction in the way of where my feet would go. I was on the aisle and the guy at the window seat had the same problem. Luckily, we had no one seated between us. We basically did the unspoken and we shared the foot space of the vacant middle seat."

Nadelen: "The fact that the person in front of us could push her seat back to the point that the TV screen was up in my mother's face. Just because someone has paid extra for a better seat, does not mean they should inconvenience elderly people (who are less flexible in moving further back). This creates a poor environment. Please consider not having your seats recline to the point where they make the person in the seat behind, extremely uncomfortable."

Voordelen: "The staff was not friendly at all. For international flight, especially long ones the seats should be able to go back further and not feel like a board, the seats were uncomfortable and small. The area between first class and the back of the plane had air issues, and I was sweating and so hot it woke me up, so on a 10 hour flight I got 1 hour of sleep. Ruined my first day of vacation."
Nadelen: "Everything was aweful except for the movie selections."

Voordelen: "The entertainment was terrific for a long flight. Staff was friendly and helpful."

Voordelen: "Aircraft crew and operations were excellent."
Nadelen: "My original itinerary was booked with Airfare.com with a 93 minute layover at ORD, subsequently abbreviated to 40 minutes. Despite my repeated requests, neither Airfare.com nor United nor Lufthansa were willing to adjust my consequent itinerary to correct that conspicuous deficiency. Instead, both United and Lufthansa representatives repeatedly assured me that the 40 minute connection would present no problem; and Airfare.com tried to extract a 33% premium on its original sale to make any such adjustment. As it turned out, my apprehensions were realized when boarding and tarmac delays at SFO consumed the entire layover, and a subsequent gate delay at ORD frustrated the commendable efforts of the flight crew to facilitate the de-boarding of passengers with close connections. Contrary to United and Lufthansa's explicit reassurances, the long run halfway down one concourse and all the way back up a second left me four minutes short of the gate closure. You guys need to get your act together. If either airline chooses to finance its operations by selling tickets to an "aggregator", such a business practice should not relieve the airline of its obligation to provide reliable service to its ultimate customer, the flyer. I am currently working to identify an appropriate regulatory agency to whom to report this cynical misrepresentation of services and the patently corrupt business model upon which it is based."

Voordelen: "We were standing in the bus that was suppose to take us to the plane for a long time, and there were no communication as to why we were delayed I believe were waiting for the plane to be ready. They should have not took us in a crowded bus if the plane wasn't ready"

Voordelen: "No Crew."
Nadelen: "The flight was cancelled, never went."

Nadelen: "Our flight was cancelled with no explanation created a nightmare for us and latam did not step up. Very disappointing"

Voordelen: "New plane, nice crew, good entertainment, good food."
Nadelen: "The flight was delayed by 4 1/2 hours and it was handled horribly. First, I had to wait at check-in for 1 hour despite having checked in online. Next, we were told hourly-wise to check-in at the gate to find out when our flight would leave. This was a hassle and caused me a lot of stress since I had to make new plans with a new itinerary for my arrival in Chile where I was supposed to meet my elderly parents. The staff kept telling me they didn't know when we'd leave asking me to check back four times before they were able to give me a definite time. Aweful experience that caused me a lot of stress and inconvenience."

Voordelen: "el vuelo de lima a quito fue terrible. Me gustó la puntualidad"
Nadelen: "Todo, la comodidad del asiento, la cordialidad de los asistentes de tripulación, no hubo comida, no puedes escoger tu asiento y no es una aerolínea low cost, no hay entretenimiento en los aviones"

Nadelen: "The flight was late"

Nadelen: "The crew were more concerned with having their lunch than taking care of customers"

Voordelen: "Good entertainment on board and the crew was fairly attentive, but not as attentive as on other airlines."
Nadelen: "Food was not great, but at least it was edible. Thought the crew could have also asked about refills more often."

Voordelen: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Nadelen: "More choices of TV shows to watch."

Nadelen: "With the red eye flight, there were limited food options. Probably what happens normally, but it was a third leg of a journey for us an we were hungry!"

Voordelen: "Nothing much, really."
Nadelen: "Baggage handling. They lost one of my baggages and are giving me a hard time to get a refund."

Voordelen: "There was a blonde flight attendant who was extremely attractive which distracted from how hot the plane was during boarding and prior to take off since the air was not on."
Nadelen: "Turn the air on before you start boarding the flight."

Nadelen: "No music or movies offered on this flight that was 5 hours long"

Nadelen: "I would like to travel with this airline because is an excellent"

Voordelen: "Nothing. My advice is to look for alternatives. Latam has gone from good to worse. Believe it or not, low cost are giving a better service"
Nadelen: "Everything. It is a mess. Delays, baggage problems, aircraft passenger entry... the list goes on"

Nadelen: "My luggage was delayed on the previous leg of trip, so I didn't have it on arrival in Cusco. Also, after booking I was unable to modify the reservation to add 1 checked bag, so I had to pay a large fee at the airport."

Voordelen: "no"
Nadelen: "everthing"

Voordelen: "Crew and flight was fine and short"
Nadelen: "While I received an email to checkin on the way there, I did not receive anything for the return flight. Had to wait in line to check in. Also KIWI was the booker and did not share the regular flight code of Latam, only KiWis number which wasn't helpful. Finally, both flights were delayed."

Voordelen: "Food great"
Nadelen: "Everything exelente"

Voordelen: "Nothing"
Nadelen: "All the flight"

Voordelen: "Everything was great except for the flight was delayed by over 3 hours"
Nadelen: "No delay would have been better"

Voordelen: "Make you feel at home with the chilean way of beeing"
Nadelen: "The rates"

Voordelen: "The snack was ok."
Nadelen: "The flight was delayed for over one hour and a half and nobody could tell us why"

Voordelen: "All confortable"
Nadelen: "Turn down the light"

Voordelen: "Crew quite nice"
Nadelen: "The baggage check In closed an hour an a half before boarding, which led us to bring the bags through security, which resulted in loss of $60 worth of items!!!! Unacceptable!"

Nadelen: "They made a mistake at the check in counter and gave my wife someone else’s boarding pass which was for a different flight. As we tried to board the flight, the woman at the gate told us it was the wrong flight and wouldn’t let her on. I showed her our reservation and she refused to help. She kept pushing back and told me the other flight arrives at the same time which wasn’t true. It was an hour later. She had no interest in helping us resolve this issue until I had To get assertive and threaten to file a complaint. I boarded the flight and the flight attendants questioned us why Y wasn’t on the flight. I told them she was stopped. After lots of back and forth the woman at the gate realized the mistake. Y boarded the flight. We didn’t receive an apology for the horrendous treatment of a customer. At this point we had nowhere to store carryon."

Voordelen: "Good service and food. Though food tray was small. not very many choices. Pleasant crew."
Nadelen: "The boarding process in Lima was chaotic. I was to continue on the same plane from Miami and Lima to Buenos Aires, however, nobody mentioned I could stay on the same aircraft, so they made me go off the plane out the arriving area hall, again through security, which was a hassle, almost forgot my wrist watch..... all that to end up in the same gate to board the same plane. a total waste of time and energy...."

Voordelen: "On time"
Nadelen: "Travel agency accessed through kayak (kiwi travel) didn’t allow for online check in ahead of time. It also didn’t allow for seat selection ahead of time, so I was stuck with middle seats both ways."

Voordelen: "Crew on board were nice"
Nadelen: "Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow"

Voordelen: "It was my first time flying with LATAM and I loved it! The planes are amazing, such a great taste for everything. Delicious food! Everyone was so nice and helpful! Very attentive and polite. Definitely will be looking forward to travel with then again!"

Voordelen: "I like Everthing ......viva air sucks"

Nadelen: "I had to pay for everything. only the water was for free. No, of course I had to pay for that on the ticket plane."

Voordelen: "Check-in process at LAX by LATAM employee was misleading, as she made it seem as if our luggage would arrive at our final destination in Cusco. Moreover, she failed to give us copies of our boarding pass for our connecting flight from Lima to Peru. Because of her misleading, out luggage was left in Lima and we landed in Cusco without our luggage. We are still awaiting to see where our luggage is."
Nadelen: "Customer service at check-in desk was incompetent. Service by flight attendants was largely rude and done with a lot of deep sighing by the flight attendants as they performed food and beverage service. They did not make me want to fly this airline every again."

Nadelen: "Lost my bags"

Nadelen: "I needed to change my flight because of a death in the family. To change my flight was more expensive than the initial ticket itself. That is ridiculous. You should not do that to people. There should be a $300 change fee and that's it. At most. The entertainment would be good if I could hear it - but I couldn't. The sound was terrible. Uncomfortable seats. Barely slept. Overal terrible experience. Also turn on the damn entertainment while we are waiting on the tarmac - why wait until we are in the air? Almost every other airline - all the good ones - Emirates, Lufthansa, and other quality airlines - will let you access the in flight entertainment as soon as you sit. But the change cost of the ticket was the most offensive thing. I feel robbed, in a time of tragedy."

Voordelen: "Comfortable and sufficient entertainment."
Nadelen: "The food wasn’t spectacular."

Nadelen: "really the complaint would be mostly about the airport than from the flight , limas airport it´s the rudest i´ve been so far , theres no happy or polite persons there except for 1 janitor and a lady in the to go station"

Voordelen: "There entire experience was 1st rate. I've flown to Europe with various international flight companies and LATAM has equaled such but what put it above others was the personal attention when I had a problem with luggage. In Lima, Peru there was a connection and an attendant named Sebastian went the extra mile contacting luggage handlers with his cell phone to ensure my bag was recovered and waiting at the gate of my connecting flight en route to Buenos Aires. A special thanks goes to Sebastian. Thank you Brother."

Voordelen: "Speed of service, friendly personnel, food"
Nadelen: "Flight left one hour late-stressful as I had short connection, but airport didn’t announce that we’d still arrive approx on time due to strong tailwind. Less stress all round if they’d have told us"

Voordelen: "Nothing"
Nadelen: "Plane shakes moves and jumps to much. Seems like LATAM is always late. They did not honor the seats which we pre purchased. Seems like the captains fly to fast and don’t know how to land"

Voordelen: "Great food at Tanta restaurant in the public area."
Nadelen: "Inadequate signage - especially for passengers arriving on a domestic flight and departing on an international flight. Why are you writing to me in Dutch? How do I change to English?"

Voordelen: "Friendly and helpful staff"

Voordelen: "The service onboard is really excelent. No complaints at all."
Nadelen: "The online and telephone system is the worst. They never are able to confirm your seats or preferent seats . You can not use an american credit card if you are in south america. They give you a confirmation number to pay your flight ticket in "Plaza Vea" (Peru) and when you get there they told me that at only in a few "plaza veas" you can pay your ticket. I had to spend like 100 soles (30 dollars) to pay my upgrade seat. There is more Horrible experience to tell about it . Avoid LATAM"

Voordelen: "Not much since not only were we screened by the airport authorities but also by Latam. I purchased some water after security but had to leave it since they would not allow it on the plane. Had they let us know about this sooner I could have saved money."
Nadelen: "The Latam personnel who searched our bags prior to boarding put on gloves which I though was very good. The bad part was that I saw 2 members of the search party sneeze into the gloves and touch their noses without changing gloves. How disgusting!!! Never Latam again! I would rather pay a few dollars more and not put up with this health violation."

Voordelen: "Dreamliner was great for our 11 hour flight to santiago"

Voordelen: "The onboard crew was great."
Nadelen: "Computers offline in La Paz resulted in absurdly long wait to check in. In Santiago waited a ridiculous amount of time for buses to take passengers to the terminal."

Voordelen: "Nothing"
Nadelen: "Missed my first leg and then they canceled my return leg without telling me. I then had to pay for a new flight"

Voordelen: "Flying on a Boing 787 is wonderful. The overall service from Latam is top quality; the crew was welcoming and very attentive. Food could be improved, specially offering vegetarian alternative for all of the food services. The movie selection could be improved (in variety and vintage). Music selection was very good for my taste."
Nadelen: "I was unable to choose my seats on line in advance, which created a stressful situation when at check-in we found that my wife and I were not seated together. Fortunately for the first leg of the trip (Santiago-Lima) there was an empty seat by her and I took it; and for the second leg (Lima-Los Angeles) the passenger next to her was upgraded on the last minute and left his seat for me. Latam has great service, but must let customers choose their seats or guarantee assigning adjacent seats to passengers traveling together, The process for servicing of the plane during the stop-over in Lima could be improved. I know it is hard to do minor cleaning, tidy-up, and replacement of pillows & blankets while many passengers remain on board, but at least there should be an announcement describing what the passengers are to expect during the stop-over."

Voordelen: "Friendly crew"
Nadelen: "Nothing"

Voordelen: "Latam accomadated my family when we missed our flight by 24 hours because of the computer malfunction of Delta Airlines so that was super awesome of them."

Voordelen: "I like the food,delicious I like entertainment very good!"
Nadelen: "The service very slow. The sits very small,no confortable!"

Voordelen: "Siège et espacements correct surtout pour quelqu'un de grandes tailles comme moi"
Nadelen: "Avoir des divertissement à bord"

Voordelen: "La collation très bonne"

Nadelen: "Les sièges très serrés. La nourriture très moyenne ( surtout le petit déjeuner )."

Voordelen: "Très bien"
Nadelen: "RAS"

Voordelen: "Tout etait bien. Vol à l heure. Hôtesse gracieuse. Avion propre. Aide à l aéroport pour valider les billets sur la borne"
Nadelen: "Rien pour moi"

Nadelen: "Geen wifi voor 9 uur"

Nadelen: "Ne pas avoir du retard pour le décollage"

Voordelen: "Les prises USB pour charger le téléphone dans l'avion vu que le vol a fait 3h30 de retard"
Nadelen: "l'embarquement très long et des informations de l'équipage tardif"

Nadelen: "Check in limit pas clair sur le billet, donc vol manqué!"

Nadelen: "Meme tracasseries qu’a l’aller, malgré le check-in 30h avant, j’ai perdu mes places (« dans le système/ordinaditeur ») une fois arrivée a l’aeroport. Et je voyageais avec un bb de 8 mois et un enfant de 5 ans!"

Voordelen: "Efficacité de l’embarquement, staff sympa"
Nadelen: "Retard au départ"

Nadelen: "sièges trop serrés"

Nadelen: "Respecter les horaires"

Nadelen: "Assise des sièges premium un peu dure"

Voordelen: "Le petit gâteau. Succulent à mort."
Nadelen: "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"

Voordelen: "Équipage très gentils et très des bons services à bord, Merci et à bientôt"

Voordelen: "Le vol en lui même rien à redire"
Nadelen: "L'état de mon bagage à l'arrivée. Déchiqueté. Est ce lors du premier vol BKk Amsterdam sur Air France ou Amsterdam Bordeaux sur KlM ??? toujours est-il qu' il est irréparable"

Nadelen: "Le site internet nous a pas expliqué que pour le Vietnam au-delà de 15 jours il fallait un visa du coup on a perdu le billet de l'allée plus on va reprendre un billet cela nous a coûté 1000 € juste pour l'aller de plus de nos voyages cela est inadmissible j'aurais pu nous avertir qu'un visa en une heure été délivrable. Je comprends pas qu'on travaille en aéroport en plus pas nous indiquer ou même le site au-delà de 15 jours voir d'autres pays quand on y va il nous faut un visa c'est inadmissible de perdre 1000 € sans compter qu'ils ont même pas fait un geste pour au moins reprendre un vol ça ne coûte plus cher que si on prenait un voilà par. Je recommande pas la compagnie Vietnam Airlines ce sont des gros voleurs des escrocs"

Voordelen: "Le repas était très bien et le petit déjeuner ok"

Voordelen: "la nourriture les films proposés l’accueil de l’equipage"
Nadelen: "la qualité des sièges en classe eco le bagage en soute payant pour un long courrier en option(!!)"

Voordelen: "Le temps de vol."
Nadelen: "Le retard"

Nadelen: "30 minutes de retard"

Voordelen: "L’equipage Et le repas"
Nadelen: "Le retard, le siège à bout de course, l’ecran illisible et le son inaudible"

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Nadelen: "Il a eu du retard"

Voordelen: "Tout"
Nadelen: "Rien"

Voordelen: "Embarquement, service à bord, équipage parfait... un vrai service aérien sur des courts courriers ! Très bon rapport qualité/prix pour ce vol. Arrivée à l'avance à l'Orly."

Voordelen: "Très rapide et agréable"

Voordelen: "L’amabilite Le sourire la disponibilité, les informations claires et précises fournis."
Nadelen: "Annonce d’un retard tout de suite après la fermeture des portes à cause des grèves. Mais bon c’est juste le fait d’etre Prévenu que quand nous sommes dans l’avion."

Voordelen: "Rien"
Nadelen: "Air France n'a pas voulu me faire embarquer dans le vol Conakry-Paris car ma correspondance (Paris-Nice) était annulé... tout ça sans réels explications !!!"

Nadelen: "Le VIP lounge a oublié de nous avertir pour l'embarquement ! Pas assez de place pour les jambes. Une heure d'attente pour les bagages, qui ont finalement été livrés sur un autre carroussel."

Voordelen: "La colation à été apprécié car on a voyagé entre midi et deux. Équipage sympathique."
Nadelen: "Changement de porte d'embarquement + avion en retard + problème de pacerelle + attente après embarquement = départ à 13h20 au lieu de 12h30. Et lorsqu'on arrive de Guadeloupe depuis 6h30, qu'on a pas pu dormir dans l'avion, sa fait très long."

Voordelen: "Siège inclinable, cabine confortable. Encas généreux. Personnel de bord très aimable. Arrivée à l'avance"

Voordelen: "Le sourire et la disponibilité des personnels de bord est toujours appréciable sur Air France"
Nadelen: "L'aspect des avions commence à faire vielliot ..."

Voordelen: "le personnel est toujours charmant + la prise USB pour recharger son telephone"
Nadelen: "arretez les sandwichs, donnez des fruits ou des legumes a la place ! et bio si possible :-P"

Voordelen: "Respect des horaires"

Voordelen: "S'agissant d'un vol d'apport de 50 minutes, l'absence de divertissement et la frugalité de la collation ne posait pas de problemes. Mais le retard de 30 minutes, plus !"
Nadelen: "Tous est dés dit ..."

Nadelen: "Nourriture infecte menus jamais renouvelés. Films qui datent de plusieurs mois et sont toujours les mêmes"

Voordelen: "Le wisky a l hotel"
Nadelen: "Aprendre après 3 h d'attente (j'étais en avance), que je suis surbooke. Dormir a l hotel. Prendre un avion le lendemain. Avoir les meme compensation qu'en low cost... merci Af KLM"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "Personnel agreable et souriant"

Nadelen: "Depuis une semaine je sais que m'a réunion s'est décalée. Mon assistante et moi avons passé beaucoup de temps pour annuler mon vol et tenter de me faire rembourser .... Kiwi m'a répondu qu'Air France me rembourserait une somme ridicule. et qu'après la retenue de Kiwi on me rembourserait autour de 10€ !!! Je ne comprends pas bien pourquoi on me retient autant y compris les frais d'enregistrement d'un bagage. J’accepterais bien sur de ne pas être remboursé de l'intégralité, mais là faut pas exagérer. Je suis vraiment mécontent."

Voordelen: "L'atterrissage avec une visibilité médiocre (brouillard)"
Nadelen: "Retard au décollage, et retard à l'arrivée (mais pour cause de brouillard)"

Nadelen: "Prestations minimaliste, ca correspond plus un voyage en économique qu'en classe affaire"

Voordelen: "Les repas, le siège confortable, La sélection de films ..."
Nadelen: "Le retard ..."

Nadelen: "2 h de retard au décalage car maintenance transponder défectueuse Écran vidéo défectueux Pour un vol de 11 h je trouve cela inacceptable"

Nadelen: "Les passagers de Air France sont toujours appelés en anglais et en langue du pays où ils se trouvent or la plupart des passagers ne parlent ni l'anglais ni la langue du pays de depart"

Voordelen: "L'avion"
Nadelen: "Hôtesses a l'enregistrement"

Voordelen: "Accueil et gentillesse de l´équipage. Confort du 777 et offre de films (VO)."
Nadelen: "Repas de base en classe éco. Espace pour les jambes en classe éco Wifi proposé mais peu fonctionnel (expérimental)."

Voordelen: "okok"
Nadelen: "okokok"

Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Voordelen: "New aircraft had free Wi-Fi and lots of movies. Clean."
Nadelen: "First bag fees of $120 per bag one-way were punitive. Anti-customer policy. Cannot recommend flying with them."

Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."

Nadelen: "Leave on time. Offer more snacks"

Nadelen: "We booked business class. JFK to LIS very nice. Seats were very comfortable and reclined flat. More leg room than in other business class seats. What they called business from LIS to Rome was just regular uncomfortable across economy seats with no one in the middle seat."

Voordelen: "Good entertainment, great price"
Nadelen: "Had about 30 people on our flight that was taking another TAP connecting flight - missed the gate by less than two minutes - did not hold the plane when they could have"

Voordelen: "The staff"
Nadelen: "Providing more drinks and beverages"

Voordelen: "."
Nadelen: "Pas de retard !!!"

Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Nadelen: "We had to pay $120 for a checked bag because it “weighed too much”. The lady at the check in counter said they were weighing everyone’s at the gate so there was no way to get around it This however was a lie and they were not checking weight and people got on without having to pay the outrageous fee"

Voordelen: "Comfortable seats with nice pillow and blanket"
Nadelen: "Boarding was awkward and slow."

Nadelen: "They turned the air conditioner to a higher temp to accommodate a few complaints and the rest of us suffered. First and cabin crew had it at a refreshing temp . For the last 20 minutes of the flight they turned it down again. To late"

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Voordelen: "The crew"
Nadelen: "Be on time and that they dont loose my bags! Wait for and extra 2 hours in the arrival airport because of the lost"

Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"

Voordelen: "The crew were very friendly, a nice and relaxed flight and they gave out complimentary food and coffee which was brilliant"
Nadelen: "Flight was delayed which was out of their control"

Nadelen: "Départ à l’heure"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Voordelen: "Scam"
Nadelen: "Do not sell flight you are not able to manage. Shame"

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Voordelen: "-"
Nadelen: "-"

Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"

Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Voordelen: "Smooth flight, easy boarding."
Nadelen: "My bags cost more than the flight. Long line at Pasport check."

Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Voordelen: "I liked that the airline provided blankets pillows and headsets at no extra cost for our 8 hour flight. The crew were very nice and accommodating. The food was good."
Nadelen: "I did not like having to pay 75 Euro for one checked bag. That should Have been more clearly set out when booking a flight. The entertainment could have been better. Poor reception for some shows."

Nadelen: "I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund."

Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "Excelent fly! No deley! Excelent crew! Good food!"

Voordelen: "Boarding, crew, timeliness, choice of entertainment, modern plane."
Nadelen: "Food could be more inspired, legroom is limited"

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Nadelen: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."

Voordelen: "The staff were very friendly and helpful"
Nadelen: "Not much leg room"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "Food was good and there were a lot of good movie selections."
Nadelen: "The process and lines at airport were extreme. I also had thought one bag was included in flight cost. I am an organized traveler and know I read this. But when at check-in, I had to pay 75E for one checked bag. So I feel the website needs to be more clear. Food"