Vind goedkope vluchten van Brussel naar Belo Horizonte

Nadelen: "Losing my bags after a canceled flight was not so nice when my thinks cost more than 1000 euro"

Voordelen: "Crew was very nice, appreciated that they came by with water often"
Nadelen: "Legroom is very cramped, entertainment options are limited. After one 10-hour flight, you've seen everything you wanted to, so the return flight is a bummer"

Voordelen: "Service was excellent"
Nadelen: "Carry on baggage size misleading"

Nadelen: "Boarding was late and line was very lonf"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "From Geneva to Athens we use the AEGEAN AIRLINES and the flight was very good over all. We had to use the AEGEAN because we missed the SWISS flight due to United's delays."

Voordelen: "Crew was great. Seats were uncomfortable. No air. It was extremely hot."

Voordelen: "The crew were outstanding. They fulfil my needs when I need it and they were very polite and professional. Smooth boarding and flight."
Nadelen: "Nothing"

Voordelen: "the CREW WAS FRIENDLY AND CELEBRATING EASTER WITH THE GUESTS"
Nadelen: "THE FOOD WAS ADEQUATE, GIVEN THAT WE WERE ON AN AIRPLANE"

Voordelen: "Best food I've ever had on an airline! Great flight. Not too full."
Nadelen: "Arm rests didn't lift all the way up on the plane."

Nadelen: "There was only one agent checking in business class passengers until a bunch of us complained. The Swiss business lounge is too small with not enough seats"

Voordelen: "They had many snacks and meals. Staff was very friendly."
Nadelen: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Nadelen: "The seats in the economy cabin are cramped together. If the person in front of your leans back you are almost trapped in your seat. There is little leg room and the cushioning is not enough for a long distance flight. There is no boarding control. People just line up and get on the plane in any order."

Nadelen: "It was torture in the cramped seats"

Nadelen: "missed connection in Zurich because flight left one hour late, and connecting flight didn't wait the extra five minutes which would have allowed us to get on flight. Transfer desk was unable to get us to Bari same day although it was only noon; rebooked for 6:55am next day... Significant financial loss to us."

Voordelen: "Delayed...delayed and delayed some more!!!!!"

Voordelen: "I was flying business class so staff, food, etc was excellent"
Nadelen: "I do not understand why arriving to checkin with 90 min, on a DIRECT flight, in business class they can decide to not lead luggage at ZRH. We had to wait for all luggage to come out, then go to lost and found, what is more puzzling is that then they tell you the luggage will be loaded on next flight, arrive at night, but will not deliver it until after 3PM on next day. This is flying business class. Swiss begins to feel like a low cost"

Voordelen: "Good flight with Swiss friendliness. They even passed out food (sandwich) during this very short flight."
Nadelen: "Nothing, really!"

Voordelen: "Who knows hope to actually get on it and make it to destination"
Nadelen: "Not sure just know leaving 10 hours late"

Voordelen: "The attendants and food were wonderful. One attendant gave me ice for my swollen ankle"
Nadelen: "Cramped in economy"

Voordelen: "Food"

Nadelen: "This is ever the first time we flew with Swiss air and will be the last time. The seats are too tight. If the person in front of you inclined his chair for better comfort, then there is quite challenging for you trying to get out of your seat for washroom etc. The crew services were terrible. Between meals time, there were completely no services such as offering water/drink etc.-did not see a single soul of them, especially on a 9 hours long haul flight! The food was ok. The only thing I like was the chocolate handed out at the end of the journey."

Voordelen: "Abosolutely nothing i paid extra for the good reviews i found online but the service was so poor i am disapoi ted i paid that nuch extra for a terrible experience"
Nadelen: "Entertainment didnt work for the entire trajectory I requested assistance and was ignored every time I requested a vegan meal and was not provided one Boarding was long and disorganized Bathrooms were so dirty, we had not taken off and the barthrooms smelled terrible"

Voordelen: "On time; everyone friendly and helpful."

Nadelen: "Delay"

Voordelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."
Nadelen: "Nothing!! And by the way this is the last time I travel with you guys. I couldn’t travel because of my itinerary doula -Bruxelle - Zurich- Washington Dulles . I was not told when I bought the ticket that I will need a visa to transit between Bruxel to Zurich. Now they told me that my only option is to buy another ticket . Thank God éthiopien Airline was more affordable."

Voordelen: "Everything. They are in their own class."
Nadelen: "Nothing"

Voordelen: "I really liked the "About my flight" application on the viewing screens because it always gave me an idea of what we were flying over and how much longer we woulld be in the air. The food was excellent and I was pleasantly surprised that I could have wine with dinner or any time the attendants offered beveragess. The attendants were always professional and helpful. They all were fluent in English as well as several other languages. It was a nice touch when the attendant wore white gloves when he or she was collecting passengers' trash after meals and/or beverage service. I loved the cheese that was served at dinner. The warm croissants served at breakfast were a very nice touch."
Nadelen: "Due to turbulence, I could not get out of my seat as much on the return flight, so I did have some swelling in my feet."

Nadelen: "Very late gate change during boarding process resulting in untimely departure."

Voordelen: "Comfort"
Nadelen: "Delay in BCN for an hour"

Nadelen: "I didn't get on the flight because they lost my luggage and they refuse to give me a new ticket. I was back and forth on the phone with Swiss and still no good word"

Voordelen: "flight was on time"
Nadelen: "insufficient AC during boarding endlessly screaming baby"

Voordelen: "We arrived early"
Nadelen: "No entertainment, no pillows or blankets, uncomfortable seats"

Nadelen: "We had almost 8 hours delay"

Nadelen: "Seating and foot space was uncomfortable to me."

Voordelen: "Not anything to rave about. The in-flight entertainment was bland - fortunately the flight was only 2 hours. There were various TV screens that could be seen, but no way to listen. In this case it wasn't a loss because I noticed that they were showing cartoons, even though there were no children on board. The snack was a simple sandwich, a little smaller than the size of a hotdog bun. Supposedly it was an artesian Swiss sandwich, but I think they could have done better. Overall, I'm happy with Swiss Air, and would definitely fly with them again."

Voordelen: "good service"
Nadelen: "late departure, stressful to make the connection, had to check in hand luggage even though there was lots of space"

Voordelen: "The crew was very attentive and friendly"
Nadelen: "The legroom was good but the seats were very narrow causing larger people to overlap the armrests"

Nadelen: "In order to board we were requested to line up at gate according to seating group. And then had to wait there in line standing for almost 45 minutes before we were finally told we could proceed to board. No reason for lining up so far ahead of time....and had to stand....."

Nadelen: "They charge you an extra $ 100 DOLLARS FOR THE OPTION TO PICK YOUR SEAT AND WHEN YOU CHECK IN THEY SAY THAT IT WAS JUST TO SIT IN THAT SECTION OF THE PLANE. WE PICKED OUR SEATS BY THE FRONT BULKHEAD AND WHEN WE CHECKED IN THEY REFUSED TO GIVE US THOSE SEATS BECAUSE THEY SAID OTHER PEOPLE PAID MORE THAN US TO HAVE THEM. THEY SHOULD BE INVESTIGATED FOR THIS KIND OF FRAUDULENT ACTIVITY."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "Was all great as with other legs...will fly again"
Nadelen: "Seats seemed smaller but do need more entertainment options."

Voordelen: "The crew was very good--attentive and helpful. The food was excellent too, as they offered regular liquid refreshments and several snacks plus a meal. The chocolate was a special treat."
Nadelen: "My seat had been given to someone else also, and they boarded before me, so I had no seat for some time. I was told to stand in the back, which I did for a long time. Eventually I sat down on the edge of a place and a stewardess snapped at me. I've had back surgery recently, so all of this was very difficult. Finally given a seat. No internet--big drawback on overseas flights. On our trip there, one bathroom was a mess, plus out of toilet paper. Told the stewardess, and they closed it for a while--took some time for it to be attended to. The entertainment choices are VERY slim--don't know why a more extensive list of choices could not be made available."

Voordelen: "Comfort of the flight ,very friendly staff"
Nadelen: "Nothing"

Nadelen: "Even one member of the crew was not very nice with my young daughters."

Voordelen: "I loved the timing of my connecting flights. Just enough layover time."
Nadelen: "There is no entertainment on this flight."

Nadelen: "Checking in we had a nasty representative, but other than that, all was well"

Voordelen: "Amazing crew"
Nadelen: "Entretenimento"

Voordelen: "Free flight change."
Nadelen: "Meal selection was average."

Nadelen: "the cabin and seats are old and seems dirty"

Voordelen: "the crew was really nice! there is not enough space for legs!"
Nadelen: "if they could not charge extra for the checking bags!"

Nadelen: "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."

Voordelen: "Nothing"
Nadelen: "Nos tienen esperando 40 minutos en el avión sin dejarnos bajar, he perdido mi taxi y ya lo cobraron de mi tarjeta. Es una burla LATAM siempre jugando con mi tiempo... siempre."

Voordelen: "Friendly and correct cabin crew."
Nadelen: "Leg space. There was very little leg space. One hour before the flight departure they were already announcing 'last call' on the airport screens."

Nadelen: "Flight arrived about 15 minutes late."

Nadelen: "Delay by an hour"

Voordelen: "Very friendly and attentive crew; very efficient and timely boarding; surprisingly good meals"

Nadelen: "I couldn’t fly because at check in they asked me to pay for my 2 luggages and I couldn’t afford it so they let me out of my flight and now they don’t want to return my money. Worse airline I’ve ever seen. I’ve been flying international for 20 years and never saw a flight you have to pay for Luggage"

Voordelen: "yo tenia comida kosher y no me la dieron"

Voordelen: "The seat was very comfortable and the service friendly."
Nadelen: "The flight was four hours late! Inefficient boarding process, no information given about delay."

Voordelen: "Confortable seats, flight on time"
Nadelen: "The flight attendant kept talking all night with two passengers. I could hear them even with ear plugs. When I finally was able to sleep, she didnt wake me up for breakfast even when I especifically asked to be awakened. And than replied that she wasnt able to wake me. Awful service for executive."

Nadelen: "Mon siège ne s’inclinait pas"

Voordelen: "No waiting"
Nadelen: "Food"

Nadelen: "Tout"

Nadelen: "Boarding instructions could have been made more clear. We asked one gate agent who told us to get in the wrong line. There was nothing offered to eat for someone that does not eat meat and cheese."

Voordelen: "On time."
Nadelen: "Domestic flight had no transfer to onward domestic on same airline. Had to go though arrival then check back in."

Nadelen: "Smell at shit all the flight. Horrible."

Nadelen: "Terrible food"

Voordelen: "check in and boarding (mostly because it was empty). Flight attendants. timely flight"
Nadelen: "premium seats should be more comfortable as advertised. On line services (extremely poorly designed and disfunctional website)"

Voordelen: "I purchased tickets but there weren't any actual seats available for us on this plane so we got bumped to a later flight (8 hrs later). Our baggage was also delayed getting to us."

Nadelen: "The temperature should be a bit warmer"

Nadelen: "Always not clear if the carry on are included. Always getting a surprise to pay $35 for carry on. Offered an upgrade for $15 took it to find out no more leg room only placed at front of plane.. No entertainment on 3 plus hours flight. Overall lots to be willing to upgrade."

Voordelen: "Perdonnel sympathique."
Nadelen: "Plus de place sur les sieges. Petite collation."

Voordelen: "excellent avion, neuf. Divertissement à bord de qualité"
Nadelen: "Repas vraiment minimal"

Voordelen: "Crew on board were nice"
Nadelen: "Staff at front desk were not friendly, baggage pricing and restrictions were unclear. Did not allow for online check in ahead of time. Service at check in desk very very slow"

Nadelen: "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Nadelen: "Aeronave muito velha, parecia que ia desmontar no ar."

Voordelen: "Boarding and ticketing staff were helpful in guiding us through the process of traveling with a dog."
Nadelen: "I appreciated that there were two meals but would have appreciated more water. And a gluten free option for breakfast would have been great."

Nadelen: "Latam screwed my son in law, pregnant daughter, and 2 year old grandson. Due to a delayed Latam flight, they missed all international connections. They were stuck in Santiago for 4 days with no help from Latam. Their bags were lost by the airline. NOBODY behind the counters took responsibility to help get them home!! Their passports, credit cards and money were all stolen during this 4 day period."

Voordelen: "Food"
Nadelen: "Seats"

Voordelen: "There entire experience was 1st rate. I've flown to Europe with various international flight companies and LATAM has equaled such but what put it above others was the personal attention when I had a problem with luggage. In Lima, Peru there was a connection and an attendant named Sebastian went the extra mile contacting luggage handlers with his cell phone to ensure my bag was recovered and waiting at the gate of my connecting flight en route to Buenos Aires. A special thanks goes to Sebastian. Thank you Brother."

Nadelen: "Nothing"

Nadelen: "Poor service. Not too friendly crew. I normally fly American but being myself Chilean, I thought I'd give Latam a chance but was disappointed. I was travelling with my daughter and 2 yr old grandaughter and felt that they didn't give us any special attention in regards to baby.I used to be a flight attendant and In my day the standards of service were SO MUCH HIGHER!! I Will not fly Latam next time."

Voordelen: "The service"

Voordelen: "Plane on time performance"
Nadelen: "Food"

Voordelen: "Everything except for the middle seat"
Nadelen: "The middle seat"

Voordelen: "There was a lot of leg room on this plane. I do not think they have retrofitted it yet to today's money making planes as other airlines have done. We left late, but we arrived only a few minutes late."
Nadelen: "The boarding process took almost two hours. We were shuttled to a remote location, then we sat on the airplane for about an hour. We finally took off around 2:45."

Voordelen: "Comfortable seats. Good entertainment. Way better than any US airline."
Nadelen: "Cabin lights on for first 2 hours of an overnight (red eye) flight. No meal served as indicated on ticket, just M&Ms. Very cold cabin."

Voordelen: "Salida y llegada en tiempo, personal amable."
Nadelen: "El avión no tenia pantallas para ver peliculas, series, etc durante el vuelo."

Voordelen: "Large amounts of movies to choose from."
Nadelen: "NO LEG ROOM! The worst!"

Voordelen: "The crew was awesome, very friendly and polite. The flight was smooth."
Nadelen: "I don't like that you have to pay for a cup of coffee. I understand that for a sandwich or a muffin, but a coffee... come on dude."

Voordelen: "Comfortable, friendly staff, accommodating,clean, on time, smooth flight. Great experience."
Nadelen: "N/A"

Voordelen: "The crew was nice, the food tasted great, and they had a variety of movies to watch!"
Nadelen: "There's not much I didn't like."

Voordelen: "Simple, efficace. à l'heure."
Nadelen: "Rien."

Voordelen: "Le prix et l'efficacité. Le reste était tout à fait accessoire compte tenu de la durée du vol. En conclusion tout était parfait."
Nadelen: "Rien le rapport qualité prix est excellent."

Voordelen: "clean and new plane"
Nadelen: "delayed flight made me lose a day. My luggage got lost"

Voordelen: "Flight schedule, inflight service and food in couch was amazingly the best I had in a long time. The entertainment was delightful. The telephone service for questions, while in Peru, was terrible. My flight reservation number was changed and I needed to talk to someone. I had to call the States help line instead of the local number which had a non working automated answering menu."

Nadelen: "We need food"

Voordelen: "That the flight was a very reasonable price"
Nadelen: "The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me"

Voordelen: "At washing D.C. , soon I've get off the plane and ask to one of crews at gate 36.that lady didn't know what time is for next connecting flight for going to Columbus Ohio. She keep saying I don't know when ? What time to leave.why it's so late to connect next Flt. That answer doesn't give me a clue made me a frustrated. I do not use any more the connecting Flight in the future."

Voordelen: "Fast. Arrived early."
Nadelen: "More room."

Nadelen: "Great"

Nadelen: "Everything AA did nothing right."

Nadelen: "How about departing on time! Almost 3 hours after our advertised departure time is ridiculous!"

Voordelen: "Seats very comfortable"
Nadelen: "No money for baggage registred"

Voordelen: "I've been flying Spirit lately to save money, so know that this is my comparison. American Airlines staff were friendly and helpful, the website was easy to use for things such as changing seats and adding bags, and I really appreciate the updates from AA via email and text. I appreciate the snack."
Nadelen: "No complaints."

Nadelen: "Commuter jets- uncomfortable."

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Good entertainment, seats were ok."
Nadelen: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"

Voordelen: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Nadelen: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "Orderly boarding and on time."
Nadelen: "Nothing, all was great."

Voordelen: "Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?"
Nadelen: "Ask me 1 time"

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "I took two connecting flights on American Airlines between Los Angeles and Lisbon period on the website American claims to have charging and or electrical ports in every row. There were none on either flight. To make matters worse, when my tablet and phone batteries both died before the end of the first flight, there was no inflight entertainment, other than 1 ridiculous thing available, on either flight. American has switched to BYOD for entertainment, but forgot to provide a way to charge our own devices. Incredibly stupid."
Nadelen: "On top of that, one of the flight attendants on the Philadelphia to Lisbon run was a hella snarky guy with a bad attitude all the way through. I would be surprised if I am the first person to complain about him."

Voordelen: "The crew member was great."

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "Great no complaints"

Voordelen: "Landing at my final destination."
Nadelen: "Over 3 hours of delays. American Airlines needs to get their act together at Chicago O’Hare airport."

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "Great wifi. Nice comfortable seating. Great entertainment selection"

Nadelen: "We boarded a bit late. No big deal. Once on, however, they made us deboard because they forgot to do a security check. Oops. Flight attendants made the experience much better -- funny, enthusiastic, hard-working."

Voordelen: "upgraded to business, which made for a nice ride home."
Nadelen: "seat and monitor seemed to have minds of their own, but only caused a minor inconvenience I'm frustrated with AA's information on movies, which is questionable and unrealable. For example, the recently released film 'Coco' was listed as PG-13 and not included in the "Disney" category. "Justice League" was listed as R. There are several other examples of misinformation in their movie listings. For parents who use the ratings as one piece of information to guide their children, it would be nice to have correct information when making selections. this problem is not new; it's been this way for over a year now. I hoped that over time they would get it right, but alas, it remains inconsistent at best."

Voordelen: "Leg room and seats were comfortable,"
Nadelen: "Hidden bag fees"

Voordelen: "Friendly curbside skycap at check in"
Nadelen: "I didn't realize that I was sold a "basic" ticket. No early seat assignment, last boarding group, no access to overhead stowage (didn't need it) so all bags have to be checked for extra fees, bought preferred seating just to be sure my wife and I could sit together but did not get a receipt and had trouble explaining this at curbside check in. Overall unsatisfactory. Same seats but no amenities."

Nadelen: "The airline charged me $50 for my carry on even though they told me I could hate check it earlier. Apparently they changed their mind and I am $50 poorer. This is after being a loyal American card member for over 10 years. BS."

Voordelen: "Quick and easy"
Nadelen: "N/A"

Nadelen: "Wanted more food. Haha!!"

Nadelen: "They misplaced my luggage and it did not arrive in Boston"

Nadelen: "Plane not ready to go because of missing trash bags"

Voordelen: "Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly."

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Voordelen: "The seats are comfortable.nice leg room."
Nadelen: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."

Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Voordelen: "Horrible service"
Nadelen: "Nasty people"

Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."

Voordelen: "It got us to our destination."
Nadelen: "Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room."

Voordelen: "."
Nadelen: "Pas de retard !!!"

Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Nadelen: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Voordelen: "the crew did really made sure we had what we needed."
Nadelen: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Nadelen: "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."

Nadelen: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"

Nadelen: "Départ à l’heure"

Nadelen: "Gate location information delayed until last minute!"

Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Voordelen: "I would def use this airline again."
Nadelen: "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Voordelen: "-"
Nadelen: "-"

Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"

Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Voordelen: "very pleasant all cruise, and food very delicious"
Nadelen: "nothing"

Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Voordelen: "Good vegetarian meal. Great price."
Nadelen: "Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again."

Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Nadelen: "No entertainment, either video or audio."

Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Voordelen: "Smooth flight"
Nadelen: "We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person"

Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Voordelen: "Plane was good, service on board pretty good."
Nadelen: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Nadelen: "Flight was delayed"

Voordelen: "My husband has a mobility scooter and they handled it better than American Airlines and we flew first class!!!"

Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Nadelen: "Crew was very sour faced, impolite and rude the whole time. Seats were way too packed"

Nadelen: "Pilots on strike. Faro to Lisbon flighted delayed. Missed connection to London. 6 hour delay in Lisbon."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "Staff were pleasant"
Nadelen: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Voordelen: "They broke my bag, it took them over 3 months to answer my complaint and then they said that the Manufacturer would take care of it. On top of that they made me pay to check on my bag for each flight, including connections, and they didn’t even reimburse that"

Nadelen: "Pas assez de place pour les jambes"

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Voordelen: "Friendly and kind captain and crew"
Nadelen: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"

Nadelen: "la nourriture le siège cassé le manque de film en français"

Voordelen: "The crew were kind and considerate."
Nadelen: "This was the worst flight I've ever experienced. There was an incessant, loud high-pitched buzzing noise for the entire duration of the flight (we were seated in the very back row so it was particularly loud for us, but others further up said it was bad for them too). Also, we had straight turbulence for over two hours. I've never gotten sick on a plane before, and my husband never gets motion sickness, but we both threw up (and I think several others did, too). I don't blame the crew for any of this, as I know most, if not all, of it was out of their control. However, I would be very nervous to flight TAP again due to this experience."

Nadelen: "Nothing"

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Voordelen: "Good service"
Nadelen: "Serve Warm food"

Nadelen: "The toilets were filthy. The tv touch screens didn’t work"

Voordelen: "Food and drink was good."
Nadelen: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."

Nadelen: "Good crew"

Voordelen: "The landing was smooth and so was the whole flight! Loved it"
Nadelen: "Food. I ended up throwing up shortly after eating"

Voordelen: "They an amazing crew"
Nadelen: "They need to improve on the flight check-in and boarding at thier airport in Bole, it is so messy. Also thier inflight menu is nothing special"

Voordelen: "The crew was amazing and the flight was smooth"

Nadelen: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."

Nadelen: "There was a disruption with the audio system."

Voordelen: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Nadelen: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Nadelen: "Flight attendants where bothered to serve us beer, water or any other snack during he flight. I had to beg in both occasions to have my tray taken from my seat."

Voordelen: "The ravioli was great, some of the other food was not great. Otherwise, the flight was easy."
Nadelen: "More entertainment options, the movies and TV shows offered are not varied or very good."

Nadelen: "The delay was too much"

Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Conexion"
Nadelen: "Delayed"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "I went for my honeymoon but ET never transported my luggage. I had to spend my honeymoon buying very expensive clothes and basic needs in Mauritius instead of relaxing. My luggage never came. I got it on my way back to Bamako. Nobody was even able to even trace my luggage or respond professionally on the phone. Out of hundreds of calls I made to them, they only picked up twice. ET screwed my honeymoon that I had planned for over a year. I'm so dissapointed that I don'y even want to claim reimbursement."
Nadelen: "Office in Bamako and apperently even in Nairobi never picks up the phone ! The only time they picked up (in Nairobi) they were rude!"

Voordelen: "Everything was to my satisfaction."

Voordelen: "No comment"
Nadelen: "No comment"

Voordelen: "The aircraft was clean and the food served was cool"
Nadelen: "The turbulent"

Nadelen: "Lack of communication. The flight was delayed and boarding was very chaotic due to poor communication."

Voordelen: "The crew very Politécnica and sensitive"
Nadelen: "To get the same food twice in the same flight To be awaken by the serving if the meals"

Voordelen: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Nadelen: "Nothing."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Seats, pillows, blankets, entertainment system, crew."

Voordelen: "I have only flown one better airline.....Emirates. The crew service was unbelievable. Wonderful experience. I have a new primary international travel carrier!"

Voordelen: "Service, the entertainment selection, just everything seemed perfect"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Voordelen: "New plane fantastic cabin"
Nadelen: "There was a fight but nothibg to do with the flight crew just some passenger with mental issues"

Voordelen: "friendliness of staff. special attention given to my 22 mo old granddaughter. adorable!"

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "crew"
Nadelen: "we were seating 2 hours at the aircraft with no electricity an then they move us to another aircraft and totally we arrived Nairobi more than 3 hours delay"

Nadelen: "Food was served to passengers from seat row 30 and beyond very late. About twenty minutes to landing In Addis so passengers were forced to gulp the food Hurrying which is not comfortable"

Voordelen: "The food was amazing and the plane is more comfortable and you can relax."

Voordelen: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Nadelen: "Food was sub par. Leg room limited."

Voordelen: "Served dinner"
Nadelen: "the seats however were quite tight and there was no electrical plug for charging."

Voordelen: "Meal service plentiful. They kept the bathrooms very clean"
Nadelen: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."

Nadelen: "Bad plane flight was cancelled. Horrible experience."

Nadelen: "I sent them an email about an issue with my flight but they didn't get back to me"

Nadelen: "There was a deley of 3 and a half h"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Sleeping most of the way"

Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"

Voordelen: "Excellent pre-boarding service to get aisle seats. Comfortable on time flights. Pleasant service."
Nadelen: "Bad service and follow through when luggage lost. Promised it would arrive that afternoon and given a tel number to call. Advised that I could not claim expenses for toiletries, basic necesssities. 1. Luggage did NOT arrive that afternoon 2. No reply to tel calls or got an automatic answering service. 3. No follow through to emails 4. Persistent phone calls at last elicited a response that luggage would arrive next morning - but unable to give a time 5. Luggage arrived late afternoon i.e. 2 full days later 6. I will put in a claim for toiletries, underwear, socks + taxi to get to shops"