Vind goedkope vluchten van Brasilia naar Brussel

Voordelen: "A flight was delayed due to weather conditions and we had to sit in the plane for almost an hour, BUT information sharing from the Capitan was sufficient and on-time. Very good job from pilots. Leg room in economy - I was positively surprised, very decent leg room! Thank you for providing it."
Nadelen: "I flew economy and all was good and appropriate to the level."

Voordelen: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nadelen: "Move the drapes a few more inches back."

Voordelen: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Nadelen: "Boarding was chaotic & therefore delayed take off a little Receiving luggage was slow -@ 35 minutes from landing to luggage claim, so actual arrival was considerably later for those meeting me"

Voordelen: "Yes"
Nadelen: "Everything was good"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "They left my bag off the plane. Ridiculous."

Voordelen: "The crew"
Nadelen: "Seat comfort"

Voordelen: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nadelen: "If I knew how to recline my seat earlier. I did try several times"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Nadelen: "Larger meals."

Nadelen: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Voordelen: "Boarding agent extra effort to improve my seating!"
Nadelen: "Food amount less than expected."

Nadelen: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Voordelen: "Nothing to mention"
Nadelen: "Crew was rude when I asked if there was a vegetarian option for the snack. I did request special meals for the trip. Even if they did not have a vegetarian option, they don't need to be rude!! Boarding was ridiculous. we were supposed to form a line and wait. Would have been a lot better if they boarded by seat numbers. Also they made me check in my fairly small and light carry on bag resulting in its contents arriving broken!"

Voordelen: "Crew was very friendly. Nice that wine was served without charge."
Nadelen: "Announcements from the cockpit were hard to hear. Food has been better in past."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Overall booking and airport was ok. Food was also actually quite good."
Nadelen: "A comfort of the seats... well its economy class in the end. Entertainment was just dreadful - small screen with visible pixels - I was unable to watch any movie."

Voordelen: "Crew was awesome"
Nadelen: "."

Voordelen: "Very friendly and helpful crew."

Voordelen: "The staff tried to help me when it was evident we would not arrive on time"
Nadelen: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Voordelen: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Voordelen: "Comfortable and well laid out seat area"
Nadelen: "Food was a little substandard for business class"

Voordelen: "Good flight, very attentive crew."

Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Voordelen: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Nadelen: "Cramped seating."

Voordelen: "Good services!"

Voordelen: "Sound was broken on my TV set!"
Nadelen: "Called stewardess twice to assist. No response!"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Voordelen: "Premium economy service was good."
Nadelen: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Voordelen: "Everything. A truly faultless experience!"
Nadelen: "Nothing"

Voordelen: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "was very quick"

Voordelen: "Good multi media access and content"

Nadelen: "Too late i missed my connection flight"

Nadelen: "More space between seats"

Nadelen: "Excelente atención y servicio"

Voordelen: "Amazing crew"
Nadelen: "Entretenimento"

Voordelen: "The crew was nice and the seat was fine"
Nadelen: "New seats, internet service and at least water."

Nadelen: "Vol pas très cher mais pas trop confortable et vraiment low cost sur la partie Nantes-Madrid. Horaire respecté mais confort et repas vraiment très limite surtout sur le vol principal entre Madrid et Sào Paolo. Mais on ne peut pas tout avoir..."

Voordelen: "Seats are fairly comfortable. Almost all planes have seats crammed too close together."
Nadelen: "More choices of TV shows to watch."

Voordelen: "Business Class, seat 1L. Comfortable flight. Arrived well rested."

Nadelen: "El vuelo se atrasó 1 hora y media no comunicaron y cuando llame me indican mal tiempo pero conforme que no había mal tiempo.. no estoy satisfecha con LATAM"

Voordelen: "The flight was canceled and Latam did nothing to help get me on a new flight."
Nadelen: "Latam has zero customer service skills I went around and around in circles trying to get a new flight."

Voordelen: "Efficient processes"
Nadelen: "More diverse snacks"

Nadelen: "suitcase came in torn, cut and did not want to compesate"

Nadelen: "old airplane"

Nadelen: "Mon siège ne s’inclinait pas"

Nadelen: "Tout"

Nadelen: "Smell at shit all the flight. Horrible."

Nadelen: "More efficient check in. Long wait at gate."

Nadelen: "Flight attendants rude and lack of cleaning in the toilets."

Voordelen: "The food and in-fight entertainment"
Nadelen: "Comfortable seats"

Voordelen: "Perdonnel sympathique."
Nadelen: "Plus de place sur les sieges. Petite collation."

Voordelen: "n/a"
Nadelen: "n/a"

Voordelen: "On time"
Nadelen: "Food"

Voordelen: "Left on time."
Nadelen: "Inform people of the fee of about $50 that needs to be paid to enter the island!"

Voordelen: "excellent avion, neuf. Divertissement à bord de qualité"
Nadelen: "Repas vraiment minimal"

Voordelen: "Low prices"
Nadelen: "Boarding process to chaotic and slow"

Voordelen: "Nothing"
Nadelen: "They lost my luggage and didn’t care to do anything about it. They name no means of tracking. They don’t know where the luggage is, whether it even left Bogota or not. They literally don’t have a tracking system. And their only response to us was that we could go ahead and leave a bad review on the website and that’s it. I’m not kidding! I can’t believe they are still in business. It’s just a terrible company."

Nadelen: "Plane broke. Hearded across ramp to another plane. Missed my international connection for a one day delay. I had a 3 hour connection and couldn’t get on the flight. No help from Latam!"

Voordelen: "Plane was nice and relatively comfortable, crew was nice, even though their English could use a brush-up."
Nadelen: "I asked for an aisle seat at check-in and I got the feeling the attendant in charge felt I was wasting her time. Unfortunately, it is an important deal for me to know what seat I'm in."

Nadelen: "La compagnie a perdu ma valise! Depuis ce temps elle. À pas été retrouvée!!!"

Voordelen: "Good service, nice plan, great entertainment on my own phone. Very comfortable, good food"
Nadelen: "I cannot get water before we take off and I am not allowed to bring water aboard. Does not make sense."

Voordelen: "It was very fast to board, and the landing was great"
Nadelen: "No entertainment, no free snacks"

Nadelen: "Desorganização do embarque e atraso na saída"

Voordelen: "our flight back home went smoothly"
Nadelen: "our flight from LAX to Montevideo was delayed by 8 hours, making us miss our connections. We arrived day late. Our luggage a day after that. Our friends went back home on another LATAM flight from Buenos Aires that was delayed. They were flown for 2 days around South America before making to LAX."

Voordelen: "Flight attendants."
Nadelen: "To go through security again in Lima to Miami in spite that we just came from another plane."

Nadelen: "Latam screwed my son in law, pregnant daughter, and 2 year old grandson. Due to a delayed Latam flight, they missed all international connections. They were stuck in Santiago for 4 days with no help from Latam. Their bags were lost by the airline. NOBODY behind the counters took responsibility to help get them home!! Their passports, credit cards and money were all stolen during this 4 day period."

Voordelen: "nice peole, crew, great aiplane comfort and food"

Voordelen: "Great entertainment choices, the best airline food I've ever had, attentive service, lots of amenities, new and modern plane"

Voordelen: "Great food at Tanta restaurant in the public area."
Nadelen: "Inadequate signage - especially for passengers arriving on a domestic flight and departing on an international flight. Why are you writing to me in Dutch? How do I change to English?"

Voordelen: "The flight itself was great. No problems with with the actual process of boarding or landing. The flight was even ahead of schedule. The problem was with the transfer."
Nadelen: "Normally, international-domestic transfers are pretty difficult to coordinate. This particular one (Bogota>Miami, Miami>San Francisco) seemed particularly so. On top of being just enough time to wait for our bags, drop them off with the next airline, walk across the airport, enter security (which went exceedingly slowly), we had just enough time to get to the gate before boarding. This is why I gave a lower rating."

Voordelen: "Food is good. Customer service is great."
Nadelen: "They didnt put movies."

Voordelen: "Service"
Nadelen: "The plane is ok but it is an old 767"

Voordelen: "customer service in Bogota"
Nadelen: "needs to download the app to watch movies if you do not have a I pad or smart phone????"

Voordelen: "The crew was nice, the food tasted great, and they had a variety of movies to watch!"
Nadelen: "There's not much I didn't like."

Nadelen: "I never experienced the flight because I wasn't given a seat. The airline oversold the flight and I never got to go. I missed my once in a lifetime experience because the airline is greedy at my (and other people's) expense. I missed out on a priceless experience. Not only that, the bag that I checked did not make it off the flight so I remained in DC while my bag went to Medellin. I had to purchase new toiletries and had to make arrangements to get back to the airport. As of now, I do not plan on choosing American Airline nor LATAM for my future flights."

Voordelen: "Simple, efficace. à l'heure."
Nadelen: "Rien."

Voordelen: "Le prix et l'efficacité. Le reste était tout à fait accessoire compte tenu de la durée du vol. En conclusion tout était parfait."
Nadelen: "Rien le rapport qualité prix est excellent."

Nadelen: "Delays, poor English explanations, disorganized boarding"

Voordelen: "Flight on time,perfect schedule and mail info"

Nadelen: "We would watch other people on the plane across the aisle or in front of us get food options but when it was our turn to be served the flight attendants just handed us whatever was closest without asking our preference. If something is unavailable just say so."

Voordelen: "Having movies on the long flight and the staff"
Nadelen: "There need to be vegetarian options for meals"

Voordelen: "Staff was friendly"
Nadelen: "Flight from Osorno to Valdivia was delayed, then flight from Valdivia to Santiago was delayed. But they told me I would be OK making my connecting flight in Mexico City (next flight was Santiago to Mexico City)... wrong! I wasn't even close to making my connection."

Nadelen: "Canceled flight caused me to remain in a hotel for another day. Confusing check in. No one to help. Machines broken. Unable to disembark from the plane. Bad logistics all the way around."

Voordelen: "plane on time"

Voordelen: "That it arrived eventually without crashing"
Nadelen: "Boarding. Sitting on a tarmac in hot stuffy plane for 40 min is not why I was looking for"

Nadelen: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"

Nadelen: "Size of seat"

Voordelen: "Very little to like with the airline or the flight"
Nadelen: "The crew was ok but missed picking up trash from several travelers near me so they had to keep their trash in hand or with the tray still down for landing! The seats were terribly uncomfortable. There were no amenities (power/wi-fi/entertainment), they ran out of food options."

Nadelen: "Flight delayed one hour"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Nadelen: "They need to have better policies for morbidly obese seat mates who feel entitled to lift the arm rest and take over a good part of the neighboring seat. With a full flight, the attendants couldn’t change our seats and said that they realized I was out a horrible situation"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "N/A"
Nadelen: "2 hours delay, confused boarding process, very poor inflight service (got ignored twice)"

Nadelen: "Couldn't turn on reading lights the entire 8 hour flight to Hawaii! 8 hour flight and only a wrap to eat. Not even food offered for purchase in the last 7 hours of the flight"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Everything. My first leg of this trip was the worst flight I had ever been on and this leg lived up to that standard"

Voordelen: "Upgraded to premium economy, nice seat, overall comfort."
Nadelen: "Leg rests for our seats didn’t work. Crew said ther was no fix for problem and left it at that. A bit disappointing. Fruit plate was disappointing, but pastry and yogurt was nice. Fruit wasn’t fresh."

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Nadelen: "Every step of that has been hell-after travelling for 16 hours I’m still not in my final destination. Stuck in shirhole Chicago until tomorrow morning. Air line sucked, airports sucked, everything sucks"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "service was consistent"
Nadelen: "Plane was unusually hot"

Nadelen: "I missed this connecting flight."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Nadelen: "crew attitude was not upto par with Southwest"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "Great customer care"

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Nadelen: "All the ridiculous announcements by the crew with nonvalue added information."

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "Delayed and no AC working..."

Nadelen: "Flight got Delayed but they were efficient enough to get an alternate flight as fast as possible"

Voordelen: "We didn’t crash"
Nadelen: "Pushed out of my seat by huge man next to me who ate smelly crisps and farted most of the trip"

Voordelen: "Pleasantly surprised by AA. I would definitely fly AA again"

Voordelen: "Liked that there were easily accessible power ports"
Nadelen: "My entertainment system did not work"

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "Short flight, nothing much to say."

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Voordelen: "Comfortable and wide seats in coach - as wide as or wider than my usual airline. Flight attendants were friendly and helpful. I had bad experiences with American in the past, but this one was surprisingly pleasant."
Nadelen: "No free entertainment or meals."

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Voordelen: "Nothing"
Nadelen: "Staff with bad attitude and willingness to help..."

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "Not much. There was one flight attendant that seemed pleasant but I wouldn’t know for sure since the attendants ignored all passengers except for those who had preordered their meals."
Nadelen: "It was extremely frustrating that there was no kiosk available when checking in. I did not have a bag to check, yet I waited on a ridiculously long line to check in for my flight. The people working the desk at the gate were slow and unpleasant. Service on plane was terrible."

Voordelen: "The entertainment was good and not laggy."
Nadelen: "The seats are too small, and close together. The back rests feel 90 deg when upright. The staff are dry and harsh (On both flights.) Boarding and unboarding through the runway, in a very crowded bus. The planes got uncommonly hot before the air conditioning started, with many passengers starting t"

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Nadelen: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Voordelen: "The crew was excellent.My only complaint was as we were sitting in row 54 the crew made too much noise during sleeping time.Other than that they were very helpful and very nice.It was our first time flying Iberia.It was very enjoyable.I will be happy to recommend bthem."

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Seats"
Nadelen: "Poor boarding process"

Voordelen: "helpful crew, fast boarding"
Nadelen: "nothing"

Voordelen: "On time overall, no delays"
Nadelen: "Boarding was awful and no food at all, it is a 3 hour flight and not cheap but even water cost"

Voordelen: "There was nothing to like about Iberia"
Nadelen: "I paid extra to book early so I could be assure of a seat with a view and so I could sit with my husband. Iberia charged my credit card 55.00 for the service and then, without my knowledge Iberia changed my seats and denied charging me extra. I have papers to prove my claim and will dispute the charges with my credit card company. The communication between flight attendants and passengers was horrible. Those of us who had not eaten yet (about half the plane in economy seating) watched the flight attendants bring out extra bread to all of the other economy passengers who had already received their meals, while we, who had not eaten yet, watched. My husband inquired if we were also receiving meals. He was told that everyone would eventually receive a meal. Horrible customer service, the worst ever. Later, before landing the pilot cancelled beverage and snack service because of possible weather conditions but never put the seat belt sign on until we began our decent. Nothing made any sense. It was like a crazy person was in charge. I would not trust Iberia to take me anywhere in the future."

Voordelen: "The flight was short and smooth."
Nadelen: "Iberia put me on standby with no notification or explanation. My entire trip came to a screeching hault. The stress and anxiety of waiting to see if I got on a flight with my new fiancé was wildly inexcusable on Iberia’s end. I am incredibly lucky to have made it on but it is deeply disturbing that Iberia would rely on luck so heavily after screwing me out of a seat I payed a lot for. I would have missed my connecting flights and been stuck in Spain for god knows how long since they wouldn’t tell me other flight information. I am very worried about flying with Iberia again."

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "Iberia Premium Tourista is an absolute gem, don't overlook an upgrade from Tourista."
Nadelen: "The food is just marginal, but I wasn't expecting anything different"

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "The premium economy does help for Long lights. Mine was BCN to OAK and being a y’all person the extra legroom was much appreciated. With the low cost of level I would fly again for sure"
Nadelen: "They ran out of the chicken meal"

Voordelen: "I hate flying with a burning passion, however this 8hr flight back home was more than comfortable! I mean literally, the seats, the entertainment, the cabin crew, even the food (which to my surprise wasn’t as bad as other airlines). The fact that I’m writing this review right now just shows how great of a flight it was! I had no passenger(s) beside me, and it was all around just great!"
Nadelen: "The ETA of the time fluctuated dramatically, first it said that we will board at 11:40, and then it changed to 11:25 and then we did not board until 11:50, and the flight took off delayed, as well."

Voordelen: "The seat, the screen, the plane. Premium Economy in Iberia is totally worth."
Nadelen: "The power source wasn't working, Premium Economy pax can't go to the Business class restroom, although is just next to their area and have to cross half of the plane for the 1st Economy class restroom."

Voordelen: "Overhead storage was generous. Being able to check flight progress while in the air."
Nadelen: "They charged us for two aisle seats, and then reassigned one of us to a middle seat with no notice. With advance notice, they were unable to provide a meal that would not contain bell peppers, to which I am allergic. On the plane, both meal options contained bell peppers. Surprisingly, the ingredient lists were not available to flight attendants or passengers, and we were only aware of their presence because of seeing them, or having my allergic reaction (which I did) after avoiding the visible ones. The passenger in front of me put his seat in full recline for the entire 10 hour flight, including about 30 minutes when the seat was unoccupied. This put his seat about six inches in front of my chin and made it impossible for me to view the entertainment screen. It also made it difficult to get into and out of my seat. Several of the toilets had clear fluid covering the floor. I did not want to know is this was water or something else. Although our connecting flight in Miami went from gate E21 to gate E30, it took two hours (and 3,000 steps per FitBit) to get there because of being required to claim our luggage, leave security, recheck the bags, and then re-enter security. Our tickets did not provide for TSA-PRE despite having provided our known traveler number in advance. Many notices and directions were only available in Spanish. As they are based in a Spanish speaking country, this is perfectly reasonable, but their services are marketed to English speaking countries and it was a problem for me as a predominantly English-only speaker."

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Nadelen: "I paid for wifi and I could not use it. There was a problem with the connexion. So, I paid for nothing"

Voordelen: "You get a good selection of in flight entertainment."
Nadelen: "Food was very bad and during the entire 10 hour flight all I received to drink was a half a can of soda and a small glass of orange juice. Seats are very uncomfortable. After the first half of the flight the bathrooms were really dirty and messy."

Nadelen: "Bad customer service. Food was stale and I threw up"

Voordelen: "On time, Very professional crew."
Nadelen: "Could not do online check-in."

Voordelen: "Little be more leg space"

Voordelen: "Good on board movies."
Nadelen: "Start boarding with the last row, not the 1st row - so people settling into the 1st rows do not hold up the people trying to reach the higher rows."

Voordelen: "All went well"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "Bagage abîmé en soute"

Voordelen: "Premium economy was very comfortable on Iberia. Their advertisements are true. We also got a great fare. Checkin at Madrid was pretty quick and security moved right along."
Nadelen: "Getting on the plane was an adventure. Note clear where they wanted groups to go. Food was ok; drinks limited in choice."

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Nadelen: "Seats too close together for any kind of comfort level"

Voordelen: "Rien !"
Nadelen: "Le prix du billet pour la prestation. De plus une surcharge bagage de 195€, alors qu'au moment de la réservation il n'y avait aucune possibilité d'intégrer des bagages. J'appelle ça tout simplement du vol. Le client est pris devant le fait accompli et n'a que le choix de payer... Bref, je ne recommande nullement cette Vie aérienne."

Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Voordelen: "Food is not really included and the seat DONT recline. But the crew were great and boarding was easy"
Nadelen: "More food , comfortable seats"

Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."

Nadelen: "Grab business class upgrade offer - worth every penny."

Voordelen: "Fairly new plane with clean/comfortable seats"
Nadelen: "Bus transportation to the plane was delayed. People were uncomfortable having to stand in the bus for so long. Then the flight was delayed for 15 minutes due to airport traffic. As the only business class passenger i would have expected to be offered a drink then or even a bottle of water at my seat"

Voordelen: "."
Nadelen: "Pas de retard !!!"

Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Voordelen: "Crew was nice."
Nadelen: "My family wasn't given a choice on the meal they were given which was hard because most of them don't eat fish (it was codfish). One of the flights was delayed 2 hrs & then didn't take off for 40 mins after the two hours because boarding wasn't started til 10 mins before it was scheduled to takeoff"

Voordelen: "The boarding procedure was much more organized than the previous flight."
Nadelen: "They served fish on board, and the odor stuck around for awhile."

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"

Nadelen: "Départ à l’heure"

Voordelen: "On time"
Nadelen: "Food"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Voordelen: "Flight on time"
Nadelen: "No gluten free meal available"

Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Voordelen: "Crew was helpful and professional. Airplane was comfortable and very spacious. Food was awesome."
Nadelen: "Really need to look at a more efficient way to board the passengers. Was pretty chaotic and the gate was way too small for so many people. Feel like the passengers with carry on luggage were thrown to the wolves while those with backpacks were treated way better."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Voordelen: "I flew business class - very good seats. TAP also flies an older plane on this route- not fully reclining"
Nadelen: "Boarding process too slow and delayed. Soup, always appreciated was lukewarm"

Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Voordelen: "In time. Plane half full. Perfect."

Voordelen: "-"
Nadelen: "-"

Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"

Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Nadelen: "We didn't select our meal option for vegetarian because the last time we did we ended up with a horrible, horrible, hockey puck like dry food option. We assumed there would be a cheese pasta option, as there usually is, well we were completely wrong. Both options were meat, even the salad had meat in it. So we got a roll with butter, a tiny fruit, and a disgusting wet dessert. Even the breakfast was meat and cheese. I got online to select our meal option for our return trip, and the options are out of control. We have a lacto-ovo-vegetarian option, whatever that is"

Voordelen: "all staf in airport pleasant and quickly to across other place to connect"
Nadelen: "a lot of people they pass by preference, and late for star Alliance"

Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Nadelen: "I was rerouted to Madrid and did not have the correct timely information to cancel and rebook or to get a credit toward a future flight. There was no clear item on line to be used for my problem."

Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Voordelen: "All!!"
Nadelen: "Nothing."

Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Voordelen: "I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal."

Nadelen: "There was very bad turbulance and none of the crew said anything about it."

Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "Punctuality, calm flight. I have been already too generous with my ratings, above!"
Nadelen: "To buy a ticket on their site is a mess! Never intuitive, a terrible maze! TAP´s president should be required to buy one ticket each morning... May be the site would improve. Got a ticket with seats “free of charge” on the printed e-ticket, but had to pay for them at checkin. It seems to be a scam... There would be more, but i lost my patience with TAP."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Nadelen: "Pas assez de place pour les jambes"

Voordelen: "Friendly staff"
Nadelen: "The food was only for meat eaters and not very Good. Would have liked a vegetarian option."

Nadelen: "la nourriture le siège cassé le manque de film en français"