Correction it was Doha to BKk I had seating problem. Phl to Doha was a goody
Voordelen: "Wifi !!!!"
Nadelen: "Bigger seats"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Tripulación muy atenta"
Voordelen: "Too crowded"
Nadelen: "One more staff will be better"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "The service as usual on Qatar is excellent"
Nadelen: "2-2-2 setup is old style for business class and while the seats were nice it means either you are stuck by the window or need to move to let others out in the aisle"
Voordelen: "All crews are helpful especially to parents traveling with young kid."
Nadelen: "More variety of food would be great"
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Good Service.Efficient"
Nadelen: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Voordelen: "The Crew was amazing. The Seat were the best Selling point fort business class"
Nadelen: "More space for the arm rest ans legs space"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Nadelen: "Very poor meal for vegetarians on one flight (toasted veggies on a tiny round bun)."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Good service/Crew food quality and choice good."
Nadelen: "Need more choice of British TV Programmes rather than American"
Voordelen: "Good entertainment."
Nadelen: "Very cramped seating."
Nadelen: "Peu de nouveaux films"
Voordelen: "Good leg space, friendly crew, excellent plane."
Nadelen: "This is for ALL airlines: It takes so long to get off the plane!"
Voordelen: "Plane was very empty so it allowed us to spread out."
Nadelen: "Cabin noise was loud. There was a high pitched whine throughout the whole trip."
Voordelen: "Went out of their way to be helpful"
Nadelen: "Movies are always the same"
Voordelen: "Gave food vouchers due to extended layover. Marché food quality is average at best."
Nadelen: "Biggest problem was late arrival, missing connection. Lateness caused by them at first, then a departing passenger caused further delay. But they were late to begin with. Next problem was their REFUSAL to give me an aisle seat. I reserved an aisle seat originally, aisle seats were available when I tried to change, but agent REFUSED to accommodate me with either aisle or window. Sat in middle with huge guy next to me. Very uncomfortable. Food was mediocre on this leg. Oh, and late departing AGAIN. Will seriously look for other options on next trip."
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Plane was clean and modern. Staff was very courteous. An overall pleasant flight."
Voordelen: "Crew were good, food was decent"
Nadelen: "Equipment/electronics was a bit dated."
Voordelen: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Voordelen: "The visit to the lounge is always refreshing. The service at the shower area is great however policing of people using phones in the quiet zone should be enforced"
Nadelen: "The good got used a bus gate which is acceptable however this typically takes additional time if there is a connection flight"
Voordelen: "Seats were comfortable, they were aware of alternative meal requests, professional, comfortable temperature"
Nadelen: "When dropping my bag at check in counter, the employee at the counter asked, somewhat intrusively, what the extra fee I paid was for. When I told her it was for the Al Mourjan lounge in Doha, her facial response and attitude came across as judgemental, and was not appropriate"
Voordelen: "Individual service, happy and natural looking crew, comfort and company aim."
Voordelen: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Voordelen: "everything went smoothly, no delays, boarding was easy and quick"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "All around great airline. Comfortable for super long flights and completely accommodating."
Voordelen: "Flight attendants very nice"
Nadelen: "Boarding at JFK. PHONEY wheel chair users. Saw a woman with one leg who.REALLY needed one tough it out while others were just lazy. I saw them walking after wards. They just don't want to wait in.line. Handicapped should have wheelchairs but once they have them they should wait like everyone.else"
Voordelen: "Films Service"
Nadelen: "Not enough films"
Voordelen: "Heavenly for an airplane ride!"
Voordelen: "see above"
Nadelen: "see above"
Nadelen: "Crew is meek and doesn’t smile or try very hard. Flight was FULL of nasty Russian tourists. Miserable experience"
Voordelen: "Good, drinks, service and entertainment system."
Voordelen: "Although we flew economy, we received excellent service from an attendant from the Philippines."
Nadelen: "We have no complaints."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Nadelen: "Hello, My name is Mikyoung Seo who tried to book the flight tickets through your website. I got the e-ticket from you after buying the ticket by my credit card but a miniute later I got the other email from you regarding Thai airline did not process my flight so you recommended me to buy another ticket. So I bought another ticket. Today I found out in my credit card invoice there is a payment to charge for the first flight. Please cancel it before my money going out. I have all emails and documents regarding this issue. Please contact me by email so that I can prove it. My email is : firstname.lastname@example.org Thank you. Blessings, MIKYOUNG SEO"
Voordelen: "Air conditionner"
Nadelen: "Pas de retard Être à l'heure J'ai raté mon train pour Montpellier"
Voordelen: "Personnelle professionnelle, siège vraiment confortable."
Nadelen: "Pas de wifi et le screen donne pas le information du vol."
Voordelen: "Le siege etàit parfait."
Nadelen: "Dans le vol Bangkok Milan, pas d’information sur la Durée du vol. Le screen donne pas d’informations et le wifi.c’est cassé."
Voordelen: "Personnel souriant"
Nadelen: "Repas pas assez copieux"
Nadelen: "Embarquement tardif Repas pas assez copieux Divertissement écran en panne pas de films ni de casque audio"
Voordelen: "Confort et équipages Repas Thaï"
Nadelen: "Difficile de trouver"
Voordelen: "Thai are so dependable and such lovely service. Nothing is too much."
Voordelen: "On time Comfortable seats Great service"
Voordelen: "New plane, nice. Entertainment system is good but limited selection"
Nadelen: "Gate very far away, a good 700 meter walk! And very long immigration queue."
Voordelen: "The crew were faultless; looking after your every need - food choices in Business superb. And time for rest."
Voordelen: "Everything was as usual. Boarding can be improve a bit."
Nadelen: "This time I found the food was below Thai Airways standard (which was usually good to great)."
Voordelen: "Professional staff and good food"
Nadelen: "Landing was a little bumpy"
Voordelen: "The crew were lovely and polite"
Voordelen: "Ok plane, food was fine too"
Nadelen: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"
Voordelen: "The flight was smooth and quick. The meals were delicious too"
Nadelen: "Long time getting through Frankfurt airport security"
Voordelen: "Qualité de l'avion, espace convenable, peu de bruit, beaucoup de repas pour passer le temps et de passage pour les boissons"
Nadelen: "Vraiment très peu de films en français (même sous titré), embarquement qui dure une éternité avec aucun renseignement sur le pourquoi de l'attente..."
Nadelen: "Super delayed."
Voordelen: "Overall, inflight service good except chief purser at the front of the aircraft rather arrogant. Others helpful, on delighting the a/c, ground staff helpful."
Nadelen: "All ok."
Voordelen: "ARN to BKK: Good crew, good seat (Thai Premium Economy - available Scandinavian flights only), on time departure and early arrival BKK."
Nadelen: "Food was tasty enough, but not hot when served (a common problem with many airlines) and only two options for Premium Economy. Entertainment options also limited."
Nadelen: "Boarding - No announcement regarding boarding, people were unsure when boarding would commence and reason for the delay. Comfort- it was very hot, as temperature control is activated by staff; I asked staff to turn on air conditioning in my area as it was very hot and stuffy, but it was still hot and fairly uncomfortable."
Nadelen: "Embarquement par bus. Pas top. Pas de file prioritaire pour pax business. Controle secu trop longs à bkk."
Voordelen: "Quick & efficient boarding but cost cutting has taken the shine off what used to be a quality airline experience."
Nadelen: "I’m not fussy about food, but the menu today was about as uninspiring as they come. Along with polite but perfunctory service and a seat that is nothing better than premium economy, I don’t know how they can get away with calling their business class product, Business Class!"
Voordelen: "It was fine"
Nadelen: "We arrived plenty early at terminal 2 like the confirmation said. Only to find that over night they changed departures to terminal 3. No signs. No one there to give instructions. Just a security guy saying “take sky train “. We had plenty of time so it was more annoying than anything. So we arrive at the gate and the are having a party to inaugurate the new gate and terminal. I’m glad they celebrated. Haha. Got to laugh. The big crowd at the celebration were passengers who were delayed bordering so they could have a celebration. Part of the adventure."
Voordelen: "Aircrafts ...which are big"
Voordelen: "De l'enregistrement à l'arrivée à destination tout a été facile et efficace. Le personnel au sol au moment du drop-off était accueillant et poli. Le personnel naviguant est juste exceptionnel on peut demander ce que l'on veut et ce même en économie class. Les compagnies européennes devraient s'en inspirer. La nourriture excellente et vraiment j'insiste sur la qualité du service."
Nadelen: "Rien à dire"
Nadelen: "Late departing, no gate, waiting, immigration jammed. Overall very bad."
Voordelen: "They had good movie choices"
Nadelen: "The stewardesses, for the most part were rude, almost because they were lazy. I had one get pissed because I asked for oolong tea when she was offering coffee or hot tea. Well the cabin was so hot during the whole flight, I didn't want anything hot. She made it seem like she had to go out her way to get it for me. It was on her cart!!! They rarely walked around the cabin to make sure they couldn't get something for you or even take your trash. I held an empty cup during almost an entire movie. When I finally got up to toss it, I gave it to a stewardess who was standing right there by the closes curtain who acted like that it was beneath him to do so. They would rush up and down the isle and pretty much shove your meal on you. Ugh they were just rude. None of want to be there either, especially when it's so hot in the cabin and the seats were so narrow!!"
Nadelen: "Our itinerary did not show that we had to transit in Chiangmai. It came as a surprise when we checked in at the airport. That was very misleading. We had to remove our hand luggage at each stop."
Nadelen: "Waited for at the domestic check in for 40 minutes only to be told to check in at int terminal!! Absolutely ridiculous set up!!"
Voordelen: "Nice crew. Good food. Arrived safely."
Nadelen: "I waited in line for 90 minutes to check my bag. Pace of that line moved extremely slowly. I fly frequently. Other airlines are more efficient. Delay 45 Min. in taking off. Delay upon arrival as we waited for what must have been 30-45 min for a people transporter to take us to our gate. I was at the back of the plane and I swear it seemed like they only had one bus making the (long) journey back and forth. All told I arrived over two hours late to my destination for reasons that are likely poor business design. Not a great experience."
Voordelen: "Very efficient and attentive service . On time departure and arrival."
Nadelen: "Old aircraft, 747 , seats very comfortable but no flat beds.. Choice of movies but mostly second grade."
Nadelen: "Our connection flight from Germany was changed and we were not informed meaning we land in Germany after the flight has departed. We're forced to buy a last minute flight with a different airline to ensure we do not miss our honeymoon plans"
Voordelen: "got sick from the food"
Nadelen: "Being charged 5700baht on arrival check in for luggage. No mention of this as I booked through kayak!!!"
Voordelen: "Crew friendly"
Nadelen: "Poor food and boarding"
Voordelen: "seats are comfortable, service is mediocre"
Nadelen: "Boarding in Brussels is always a hassle. The plane is never ready for boarding and one has to wait long time to access the plane. They start boarding but do not open the doors of the plane so everybody has to wait long in the tunnel to access the plane. It would be better not to start boarding."
Voordelen: "The crew are very friendly and helpful. There was a variety of entertainment options, with recent films, tv shows and music options to keep you busy. I also thought the food options were good, too. You didn't go too long without being asked about a new beverage or meal, pretty satisfying."
Nadelen: "The comfort could have been better. I find myself a little fidgety on flights anyway but I also had a sore back and couldn't seem to find a way to get completely comfortable, but I have had worse!"
Nadelen: "Lack of legroom"
Voordelen: "According to the price, services was perfect"
Voordelen: "Everything was ok"
Voordelen: "on flight entertainment made the long flight easier to deal with"
Nadelen: "nothing everything was perfect"
Nadelen: "Bad onboard service"
Voordelen: "The service the food the comfort and the way.thai airways make you feel specisl......unlike quantas who make you.feel uncomfortable....they did not used to but since that little fat irishman joyce took over and put profit abouve people .....royal thai airways are among the best in the world.........."
Nadelen: "Late ,always late leaving and Landing"
Voordelen: "Service was friendly I had no one sitting next to me so was able to be comfortable Boarding was quick Entertainment could have more options but was still good"
Nadelen: "Didn't enjoy the options of food"
Voordelen: "Flight was fine. Good entertainment. Skychat nice add on"
Nadelen: "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."
Voordelen: "The staff were great but couldn't rectify the entertainment."
Nadelen: "No entertainment as the movie wouldn't play or watch anything else."
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
same as from LUX … professional, nice.
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Nadelen: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."
Nadelen: "It's KLM. What else do you need to know."
Voordelen: "The crews were pretty great!"
Nadelen: "The regulating of the temperature."
Voordelen: "Usual faultless KLM experience"
Voordelen: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Nadelen: "Flight was delayed, had to run to my next connection flight."
Voordelen: "KLM STAFF WERE VERY PROFESSIONAL"
Nadelen: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"
Voordelen: "Boarding was quick and flight was calm"
Nadelen: "The coffe and breakfast."
Nadelen: "Fix the damn KIOSKS at Vienna!"
Voordelen: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Nadelen: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"
Voordelen: "The bed was comfortable. Entertainment selection and large TV screen was good. The KLM crew is amazing, as usual."
Nadelen: "Food quality was not so good."
Nadelen: "Head support for 6 feet plus people on seats would be good"
Voordelen: "The crew is really welcoming"
Nadelen: "The seats are too narrow and a bit too hard"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Voordelen: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nadelen: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Voordelen: "Crew was ok."
Nadelen: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."
Voordelen: "Everything was smooth and effortless."
Nadelen: "Can’t think of anything."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "The crew was amazing and the food was great."
Nadelen: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Nadelen: "not really"
Voordelen: "Amazing crew"
Voordelen: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Nadelen: "No downsides at all"
Nadelen: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Voordelen: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"
Voordelen: "Friendly and efficient crew. Flights were on time if not even early."
Voordelen: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nadelen: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Voordelen: "Crew where awesone and the choice of entertainment was fantastic"
Nadelen: "Seats way to close together"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Nadelen: "Boarding was chaotic and congested with not much information or order."
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Nadelen: "Boarding was confusing and disorganized"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Nadelen: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."
Voordelen: "Good Experience"
Nadelen: "Nothing much"
Voordelen: "Food was good and crew members were very nice"
Nadelen: "My check in luggage was in very bad condition when I receive it. My clothes were all wet and they got bab by each other’s colour. Many clothes are not in a condition to wear now. Those were expensive and I had a big loss because of that."
Nadelen: "Le menu est à améliorer"
Enregistrement désastreux à l’aéroport, une heure et demie d’attente, seulement 2 guichets ouverts, des gens avaient peur de rater leur vol.
British Airways food was very tasteless but the staff were very accommodating for me and my baby boy.
Voordelen: "Great crew, on time, could get a good nights sleep"
Nadelen: "Repas gratuit"
Voordelen: "Of all the flights I checked this was the most convenient in timely manner and comfortable."
Nadelen: "Movie options."
Nadelen: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"
Voordelen: "everything was good"
Nadelen: "Needed a bit more food :)"
Voordelen: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Nadelen: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Nadelen: "Slow on boarding. I was swipe-checked twice, including the one by the airline."
Nadelen: "elayed, bad and rood personal, bad food. I am last time use Finnair."
Voordelen: "Personal finnair were very unpleasant and offered me for 30 min flight to Tallinn wait 8.5 hours flight to Stockholm and coming next day afternoon. Everything was too bad. I had to get taxi and boat and coming in Tallinn. I lost time and money. I never going to use finnair and kayak again."
Nadelen: "Everything. Worst flight in my life"
Voordelen: "Lost my baggage"
Voordelen: "Had the head rests that help gold you head when you try to sleep and they didnt speak on the overhead audio so that was awesome"
Nadelen: "Just long flight in general."
Voordelen: "Super quiet and comfortable flight, dedicated service, punctuality."
Nadelen: "I liked it all."
Voordelen: "Respect des horaires, gentillesse du personnel"
Voordelen: "Très bien. Bon accueil et à l'heure."
Voordelen: "Good smooth flight, on time. No complaints"
Voordelen: "Food on this flight was delicious."
Nadelen: "WiFi didn't work."
Nadelen: "The food was poor, uninspired, ungenerous, inadequate. Perfunctory service. Poor movie choices."
Voordelen: "Staff were helpful and nice."
Nadelen: "No snack serve and no entertainment."
Voordelen: "Plenty of leg room, and I got an empty seat next to me! Food was served on time (an hour into the flight, and about two hours from the destination). The options were decent particularly the caserole in terms of portions. Plenty of overheard compartment space, even with a nearly full flight."
Nadelen: "The arm rest between seats doesn't raise to the full upright position, only one-half way. The TV needed to be reset by the purser due to it being stuck on kiddie mode. If you're a snacker, bring food."
Voordelen: "I really enjoyed the flight...everything was smooth and we arrived on schedule."
Voordelen: "the food provided under gluten-free food"
Voordelen: "Le service. Et le confort"
Voordelen: "Professional staff. Easy boarding."
Nadelen: "entertainment seemed more oriented towards Asian passengers"
Voordelen: "Movie choices were good."
Nadelen: "It was cold and very little leg room. Food was barely warm"
Voordelen: "Not having someone sitting next to me, comfortable lie flat beds albeit a bit narrow. Good food when you wanted it, big screen and ok movies, spotless toilets"
Nadelen: "Nothing really negative to say"
Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."
Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"
Nadelen: "Wasn't given vegetarian option for food and don't eat meat."
Nadelen: "Not offered a beverage ."
Voordelen: "Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again."
Nadelen: "They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question."
Voordelen: "A competitive price for tickets. Website easy to negotiate. Staff pleasant."
Nadelen: "Having to pay about $35/person to reserve a seat. This was a hidden cost. Very little legroom. Staff did not come around enough with beverage service. Boarding was late and confusing."
Voordelen: "American Airlines gets a thumbs up for this flight! Great seating, food decent, on time. We waited for some folks to join from a connecting flight which was good business."
Voordelen: "There was a flight attendant who was perfect for his career-absolutely the best ever on the Rome to Philadelphia flight-a tall, African American gentleman. So accommodating and friendly!"
Voordelen: "Polite crew.. 2 meals.. very smooth overall"
Nadelen: "Not enough leg room.. had to physically climb over neighbor to get to the aisle"
Voordelen: "I loved the service. The flight attendants were attentive and courteous. They walked through the cabin periodically to offer water in the 6 hours or so between meal services, and also had self-service drinks and snacks in the galley during that time. Flight attendants asked passengers to put their seats forward during meal times, which very few airlines do. It was the same level of service I have come to expect from the Asian carriers that I usually fly (ANA, Japan Airlines, Cathay Pacific, Singapore). The meals were fine, and so was the entertainment. There was a decent choice of movies."
Nadelen: "The economy seats were narrow and cramped on the A340. I was in the first row of economy that wasn't premium economy. Even though the person in front of me had loads more legroom than me, he had his seat all the way back for almost the entire flight and hit me in the head while I was reaching for my bag under the seat in front of me. In order to get to anything in my bag, I had to put my head into the aisle because there wasn't enough room to bend down. Because of the angle of the seats, it was nearly impossible to get into and out of the row (and I was on the aisle)."
Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"
Nadelen: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"
Voordelen: "I booked the seats with extra room - really glad I did. The food wasn't bad, the entertainment system worked. I definitely prefer the Virgin Atlantic entertainment system, but I fly AA fairly often and will continue to."
Nadelen: "The airport check-in was absolutely terrible. We were in line so long that an employee came up to us and said "I can't believe you're still here." Neither could I. We get to the airport at least three hours early because of stuff like this, but the incredibly slow line and unorganized way of handling it ate any of the time I'd looked so forward spending at Heathrow (I love hitting Boots etc)."
Voordelen: "As always, BA did an excellent job with my evening flight from JFK to LHR. They were prompt, efficient and very helpful and although my flight was quite full, we left on time and had no issues in the air. I was very pleased with their service and especially as I paid such a low fare through Finn Air, I can't complain. This was a great option to utilise, rather than paying BA's more expensive fares. I would definitely go through this way again."
Voordelen: "Checking and boarding was lighting fast"
Nadelen: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"
Nadelen: "In-flight entertainment was not working. Made and 11hr flight seem light 20 hrs."
Voordelen: "Lenght of flight"
Nadelen: "Babies crying :("
Voordelen: "Did not have the special meal i requested"
Voordelen: "On time arrival."
Nadelen: "FinnAir Entertainment selection was not as good as British Airways."
Les hôtesses trop dissipé
No online check-in, so not ideal for business travellers having to queue to check-in at Zurich airport
une fois de plus 3/4 heure de retard ….
Valise cabine mise en soute alors qu il y avait de la place dans le portes bagages et que j ai demande de garder ma valise pour avoir une correspondance ferroviaire serree a l aeroport final. Personnel d embarquement extremement desagreable a toulouse.
The de-planing process could have been better in Buenos Aires - it took a long time before the aero bridge was connected - not the fault of Air France..
Surcoût Classe Premium Economy scandaleux étant donné l inconfort du siège L ecran de divertissement ne fonctionnait pas
4 flights in 3 weeks between arrival and departure and all flights delayed about 5 to 6 hours ! What’s going on with AF ?! Not a low cost and you paid for that service !?!? Not anymore
Nadelen: "Le retard allé comme retour"
Voordelen: "Personnel de cabine au petit soin"
Nadelen: "Prix du billet un peu cher à mon sens"
Voordelen: "Pro probablement. sièges durs"
Voordelen: "Personnel très bien."
Nadelen: "Avion vieillissant. Repas très moyen. Ecrant minuscule. Pas d'usb ni de prise. Siège inconfortable et étriqué. Cet avion a grand besoin d'être rénové ou changé. Vu le prix est places pour La Réunion c'est inadmissible."
Voordelen: "How great everyone was and smooth sailing."
Nadelen: "Made sure the flight was not over booked."
Voordelen: "It was a decent train ride."
Nadelen: "Stating it’s a train from the beginning and not having to go from one train station to another."
Voordelen: "The crew and the food were great!"
Nadelen: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Nadelen: "Seat recline was broken- wouldn’t hold position."
Voordelen: "Crew was great but at the airport they had us weight our carry on and then made us check it for 90 euro."
Voordelen: "The crew"
Nadelen: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"
Voordelen: "Personnel accueillant et disponible."
Nadelen: "Nourriture doit être revue même en classe éco. Écran divertissement un peu vieux."
Nadelen: "Flight was delayed"
Voordelen: "Le personnel de bord: pro et charmant."
Nadelen: "1h30 de retard. Valise démolie à l’arrivée. Pas de repas. Vin blanc chaud. Siège non inclinable."
Nadelen: "The craft is a bit old. Harsh landing."
Voordelen: "Crew was nice."
Nadelen: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."
Voordelen: "La particule et la facilité du site"
Nadelen: "Rien c était parfait"
Voordelen: "Amazing crews!"
Voordelen: "Le siège était parfait et le divertissement aussi"
Nadelen: "Ma valise est arrivé cassée"
Voordelen: "Personnel très bien, divertissement complet, avion très peu bruyant"
Nadelen: "Plus de place pour les jambes en classe eco: c’est presque impossible de sortir vers le couloir sans faire lever tout le monde dans sa rangée."
Nadelen: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Voordelen: "Flight was in time"
Nadelen: "Respecter les horaires"
Voordelen: "siège plus"
Voordelen: "Flight was delayed 4 hours with no explanation"
Nadelen: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"
Voordelen: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Voordelen: "Intranet wifi meant I could watch entertainment on my iPad"
Nadelen: "Seats are very uncomfortable"
Nadelen: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"
Nadelen: "My entertainment device did not work the entire flight."
Voordelen: "Le petit gâteau. Succulent à mort."
Nadelen: "Qu'il n'y ait qu'un seul gâteau. C'était bon le voyage"
Nadelen: "J'étais obligé de payer presque 100 euros de plus pour nos baggages pour le voyage de retour"
Voordelen: "L’amabilité du personnel de bord, la rapidité du vol, le service à bord"
Nadelen: "Le dépose bagages, la non-assistance du personnel a l’enregistrement"
Voordelen: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Nadelen: "I didn't really use the in flight entertainment - the usual movies, tv etc"
Nadelen: "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."
Voordelen: "The plain was ok, the crew really nice and attentive. The only “problem” would be the food, mostly for the breakfast that was awful."
Voordelen: "Bon équipage"
Nadelen: "Nourriture moyenne"
Voordelen: "Great service, decent food"
Nadelen: "There was no WiFi on the plane"
Voordelen: "L’attention de l’équipage à mon égard ++++"