Vind goedkope vluchten van Brussel naar Belo Horizonte

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "."
Nadelen: "Le procédé d’embarquement"

Voordelen: "Le personnel"
Nadelen: "Rien tout a été parfait"

Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"

Nadelen: "Lufthansa entre Francfort et Birmingham la semaine dernière offre une collation + boisson sur un trajet d'une durée similaire et un tarif équivalent. J'ai donc facilement trouvé ma compagnie favorite pour mes prochains voyages intra Europe"

Voordelen: "Nous n'avons pas pu monté à bord, nous avons du reprendre un billet aller-retour, nous l'avons repris dans la même compagnie mais aucun geste commercial n'a été fait."
Nadelen: "le commandant de bord aurait pu attendre les 6 passagers manquants bloqués au passage de la sécuritél"

Voordelen: "service de l'equipage"
Nadelen: "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"

Voordelen: "Le personnel était très professionnel. Cie au top."

Voordelen: "La couleur de l avion ."
Nadelen: "Tous"

Nadelen: "pas de boisson ni nourriture offerte"

Voordelen: "Personnel de bord sympathique"
Nadelen: "L’organisation De l’embarquement"

Voordelen: "Le toute"
Nadelen: "Rien à dire"

Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Voordelen: "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Nadelen: "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Nadelen: "Une heure de retard au départ de Genève ."

Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."

Voordelen: "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Nadelen: "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Nadelen: "25 min de retard pour le décollage"

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Voordelen: "Une fois à bord, confortable et efficace"
Nadelen: "Retard de 30min maos ce sont les aléas de l'aérien..."

Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Voordelen: "Rien"
Nadelen: "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"

Voordelen: "Sièges super confortables, calme, bon service, bon repas..."
Nadelen: "Pas de wifi dans un A380 en business class, même pas payant... c'est juste scandaleux!"

Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"

Voordelen: "Pro et en règle sur les timing et prestations"
Nadelen: "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Voordelen: "Le vol en general"
Nadelen: "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Nadelen: "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Voordelen: "Le personnel très avenant et souriant."

Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Nadelen: "Embarquement un peu brouillon et vol en retard"

Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."

Nadelen: "Diner servi à 2h de matin ! Les hôtesses étaient bruyantes et les lumières allumées en pleine nuit. Beef sandwich au petit déjeuner !"

Voordelen: "Le surclassement en éco +"
Nadelen: "Aucun snack ou boisson en libre service pendant un vol de 8h ! Aucun film sous titré ou en langue autre qu'anglaise."

Nadelen: "Le matin, on m'a donné un peitt pain aui avait mauvais gout dans lequel j'ai trouvé deux bout de viande froide non identifiable. Pas de choix juste ce peitit pain que je j'ai pas pu manger"

Voordelen: "L’écran qui nous dit où nous somme, estimation de l’arriver, températures... Les petites enveloppes faite pour remplir avec la monnaie qui nous reste ( forcément ) pour une association."
Nadelen: "Aucun effort de langue. S’exprime seulement en anglais Le confort des sièges est à revoir"

Voordelen: "Ponctualité organisation et propreté"
Nadelen: "Rien"

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Nadelen: "Flight delay"

Voordelen: "Le personnel: impeccable"
Nadelen: "British Airways est la grande compagnie aérienne qui offre les avions les moins confortables du marché en classe économique. Coincer les passager autant pour un vol de sept heures, ou de 12 heures quand on va en Asie, ça ne devrait pas arriver avec une telle compagnie en 2018..."

Voordelen: "confort et equipage"
Nadelen: "repas et collation payants"

Nadelen: "We need food"

Voordelen: "That the flight was a very reasonable price"
Nadelen: "The flight was packed there was no separation of people for the convir 19 the seats were very close together my knees were touching the seat in front of me"

Voordelen: "At washing D.C. , soon I've get off the plane and ask to one of crews at gate 36.that lady didn't know what time is for next connecting flight for going to Columbus Ohio. She keep saying I don't know when ? What time to leave.why it's so late to connect next Flt. That answer doesn't give me a clue made me a frustrated. I do not use any more the connecting Flight in the future."

Voordelen: "Fast. Arrived early."
Nadelen: "More room."

Nadelen: "Great"

Nadelen: "Everything AA did nothing right."

Nadelen: "How about departing on time! Almost 3 hours after our advertised departure time is ridiculous!"

Voordelen: "Seats very comfortable"
Nadelen: "No money for baggage registred"

Voordelen: "I've been flying Spirit lately to save money, so know that this is my comparison. American Airlines staff were friendly and helpful, the website was easy to use for things such as changing seats and adding bags, and I really appreciate the updates from AA via email and text. I appreciate the snack."
Nadelen: "No complaints."

Nadelen: "Commuter jets- uncomfortable."

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "Good entertainment, seats were ok."
Nadelen: "I paid for a seat with extra leg room and then was told at the gate that there were none of those seats left, despite the fact that I booked and paid for that seat 3 weeks ago!"

Voordelen: "last minute upgrade was nice, made sleeping much nicer. food was good, flight uneventful which is always a good thing."
Nadelen: "Some of the flight attendants had an attitude and we not very personable to others. Just doing their job, ticking off the boxes. One was very kind, the others not so much."

Voordelen: "Orderly boarding and on time."
Nadelen: "Nothing, all was great."

Voordelen: "Why do I get asked 3x times if I am ready able to assist with a verbal yes. I get asked at baggage check in, again when I board by gate agent, and then again by flight crew. Is this FAA regulations to ask 3 Times?"
Nadelen: "Ask me 1 time"

Voordelen: "I took two connecting flights on American Airlines between Los Angeles and Lisbon period on the website American claims to have charging and or electrical ports in every row. There were none on either flight. To make matters worse, when my tablet and phone batteries both died before the end of the first flight, there was no inflight entertainment, other than 1 ridiculous thing available, on either flight. American has switched to BYOD for entertainment, but forgot to provide a way to charge our own devices. Incredibly stupid."
Nadelen: "On top of that, one of the flight attendants on the Philadelphia to Lisbon run was a hella snarky guy with a bad attitude all the way through. I would be surprised if I am the first person to complain about him."

Voordelen: "The crew member was great."

Voordelen: "Great no complaints"

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "Landing at my final destination."
Nadelen: "Over 3 hours of delays. American Airlines needs to get their act together at Chicago O’Hare airport."

Voordelen: "Great wifi. Nice comfortable seating. Great entertainment selection"

Nadelen: "We boarded a bit late. No big deal. Once on, however, they made us deboard because they forgot to do a security check. Oops. Flight attendants made the experience much better -- funny, enthusiastic, hard-working."

Voordelen: "upgraded to business, which made for a nice ride home."
Nadelen: "seat and monitor seemed to have minds of their own, but only caused a minor inconvenience I'm frustrated with AA's information on movies, which is questionable and unrealable. For example, the recently released film 'Coco' was listed as PG-13 and not included in the "Disney" category. "Justice League" was listed as R. There are several other examples of misinformation in their movie listings. For parents who use the ratings as one piece of information to guide their children, it would be nice to have correct information when making selections. this problem is not new; it's been this way for over a year now. I hoped that over time they would get it right, but alas, it remains inconsistent at best."

Voordelen: "Leg room and seats were comfortable,"
Nadelen: "Hidden bag fees"

Voordelen: "Friendly curbside skycap at check in"
Nadelen: "I didn't realize that I was sold a "basic" ticket. No early seat assignment, last boarding group, no access to overhead stowage (didn't need it) so all bags have to be checked for extra fees, bought preferred seating just to be sure my wife and I could sit together but did not get a receipt and had trouble explaining this at curbside check in. Overall unsatisfactory. Same seats but no amenities."

Nadelen: "The airline charged me $50 for my carry on even though they told me I could hate check it earlier. Apparently they changed their mind and I am $50 poorer. This is after being a loyal American card member for over 10 years. BS."

Voordelen: "Quick and easy"
Nadelen: "N/A"

Nadelen: "Wanted more food. Haha!!"

Nadelen: "They misplaced my luggage and it did not arrive in Boston"

Nadelen: "Plane not ready to go because of missing trash bags"

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Voordelen: "Boarding moved along well, even though there wasn’t special boarding for families with young children. The plane was really comfortable (new 2x2) and the staff was really friendly."

Nadelen: "The cabin was very warm and almost unbearable. The flight attendant for the first class section was very rude."

Voordelen: "The entertainment was good. Lots of choices. Food was about what I would expect for airline food."
Nadelen: "The seats were terrible. I don't know what it was about them, but I've never had a more uncomfortable flight. My husband had leg cramps for much of the flight and couldn't get comfortable. The rest of the flight was fine, but the uncomfortable seats were a huge minus. We'll probably try to avoid 787s from now on. The window-darkening system was annoying. They darkened the windows when it was dark outside and they darkened the cabin, so we couldn't look out the window. It was dark outside--why the need to darken the windows?? My husband requests window seats so he can look out the window."

Nadelen: "The tv's did not work at our seats. Made for a horrible seven hour flight!"

Nadelen: "experienced a 1hr mechanical delay. it would be nice if refreshments were served."

Nadelen: "AA changed my flight plans without advice me. THEY ARE BREAKING MY BAG. The flight was very late. They ask me to pay $300"

Voordelen: "Crew was excellent."
Nadelen: "The connection in Chicago was 3 HOURS late with several gate changes. People on the desk were rude and never explained what was wrong. They didn't even announce the gate. change. I got it from Kayak."

Nadelen: "First class cabin smelled like urine and was filthy Does. It appear cabin was cleaned before flight was turned. Cookies and crumbs al over seat and in passenger seating area"

Voordelen: "Nothing."
Nadelen: "They would not let me board for being less than 5 minutes late."

Nadelen: "i bought better seats when i booked the tickets. on the day of the flight AA changed the airplane, and I did not get the preferred ticked i payed for."

Voordelen: "The entertainment screens and the new seats in business class were very nice"

Voordelen: "Nothing at all"
Nadelen: "Couldn't flight. I was on time, got an inspection through the police,. Missed my flight for the long inspection. Now, the airline wants me to pay penality for something that I didn't commit. Francisco Vishnu Carpio checa"

Nadelen: "Flight was delayed 4 hours so we missed our connection. The entertainment system was down during the flight and all they did was apologized over the speaker. There was no rep waiting to help upset customers so we had to wait TWO hours in line as there were only 2 girls at the counter when there are 6 counters. They were completely unapologetic and although they set us up on another airline to fly back, the whole experience was completely unsettling. AVIANCA NEVER AGAIN!!!!!!!!!!"

Voordelen: "The staff tried to help as much as possible."
Nadelen: "I called American Airlines as ssoon as I book my trip to set up and make sure my small dog could fly with me. They neglected to inform me their partner, jetstar, does not fly animals. My luggage did not arrive with me. Both of my suitcases were mangled and broken. Items in my suitcases were shattered and crushed even though they were well packed and protected. We got stuck on the terminal in MSP and missed our connecting flight. When we finally arrived the systems were down and could not get new flights or hotels. We were told we could not get hotels and had to argue for an hour. Even though it was a maintenance issue. I arrived a day late and had to take extra leave. The plane from LAX to Tokyo was horrific. I booked a window seat, was stuck in the very middle. There was no way to charge outlets devices. The screen did not work. And my new luggage was also damaged with even more items destroyed."

Voordelen: "Crew were friendly and helpful, the magazine was worth reading and the flight was smooth and on time."
Nadelen: "The seat felt like a wooden block was strapped to my back."

Voordelen: "I like it! Thank you, kayak"

Nadelen: "My flight date was changed because of a medical issue with my grandson, and I was outraged by the amount of the change fee."

Voordelen: "excellent. on time. smooth flight & easy check in"

Voordelen: "I sat in seat 2A. Excellent food and service. Flight was smooth."

Voordelen: "Lounge closed - last to board for business"
Nadelen: "Food and Service in Business Class"

Voordelen: "On time"

Voordelen: "Nothing"
Nadelen: "Awful experience, we're travelling with a Toddler and they didn't have any consideration at all...the staff always with a bad attitude"

Voordelen: "Nothing"
Nadelen: "Very poor service and staff attention...the food is horrible, even worse than Ryanair, Easyjet, etc..."

Voordelen: "Nothing. The airline changed the departure time for the first leg of my flight so I could not check my connection and had to cancel my flight and rebook with another airline."
Nadelen: "Keep scheduled flight times."

Voordelen: "Nothing"
Nadelen: "Food and personnel attitude."

Voordelen: "Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water"
Nadelen: "Took to long to service, and customer service was lacking"

Nadelen: "Missed my transfer in London because the plane took too long to unboard and I was unable to make it to the gates of my next flight in time, despite there being over an hour connection time. The flight came in slightly late and passports were re-inspected upon unboarding which wasted a lot of time, and Heathrow is a nightmare of an airport on a good day, which made it very difficult to get where I needed to go."

Voordelen: "Premium economy is a great way to travel"
Nadelen: "Flight was a mutually on Iberia from Madrid to a Miami. All I can say is that MAD is a HOT MESS!!"

Nadelen: "Business area crew needs to better service from Bogota to san salvador."

Voordelen: "Fine flight once we were in the air."
Nadelen: "There were NO SIGNS saying it was a level flight, not Iberia. No one at Iberia check in desk etc. We eventually figured it out after a while. In general Iberia and level are short staffed and unorganized. If you're willing to deal with this, it's an affordable option and they'll get you from A to B."

Nadelen: "Awful awful baggage collection in Madrid - longer than. One hour"

Voordelen: "Not much to like."
Nadelen: "The crew at the gate needs a serious lesson on customer service. They are the rudest people ever and can’t speak an ounce of English. They give a bad impression towards Spain in general and the courtesy provided within. There was no entertainment onboard and no food/drink served."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Nadelen: "The flight to Madrid from Porto left so late I missed my connecting flight to Bilbao and I so I took a bus to my destination."

Voordelen: "Excellent flight, timely"

Nadelen: "The right was late in bi ti directions.long limes to check in."

Voordelen: "It was a very busy due to the fact that we,left 40imutes late and Iberia was also late when we left Madrid but they took care of me to make sure I did not miss the connecting flight"
Nadelen: "The food could be better"

Nadelen: "Legroom a little scarce on a 12-hour flight, even though I'm only 5'7" tall."

Nadelen: "It took a very long time to drop bags because there were only three people at the Iberia desks."

Voordelen: "Iberias actual flights are always excellent from the crew, entertainment, food, and all the way up to the pilots smooth landings."

Voordelen: "Once I understood how it worked it was a breeze"
Nadelen: "Made more than four different lines before 1 understanding Iberia worker helped us out. Was told that that wasn’t the correct line and sent to another. The next place the same for more than 3 times. Then finally, Raquel, LISTENED, and away we went."

Voordelen: "Boarding, on time"
Nadelen: "Not much room in seats. Especially if sest in front gets reclined."

Nadelen: "Short flight so no type of entertainment or drink/food service."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "The seat, the screen, the plane. Premium Economy in Iberia is totally worth."
Nadelen: "The power source wasn't working, Premium Economy pax can't go to the Business class restroom, although is just next to their area and have to cross half of the plane for the 1st Economy class restroom."

Voordelen: "Boarding process was smooth."
Nadelen: "-Uncomfortable seats. -Old plane-- broken baggage door produced delay of over an hour. Zero accommodations were made for us to make our connecting flight at London Heathrow, scheduled for 2 hours from the anticipated arrival time. We barely made it to the gate in time after going through security, etc."

Voordelen: "The seat space on the emergency area"
Nadelen: "The dirtiness on the toilet area after long flight ....the system should be automatic to be sanitized"

Voordelen: "Time and flight was ok"
Nadelen: "The size of the seats"

Voordelen: "Flight to our destination: sat in exit row for extra cost. I was freezing cold and was told no extra blankets. Also staff were rude and unhelpful telling us to remove all things from the floor for take off and landing ( which i accept is the policy) but since we had nowhere to put them except on our laps (she’s, books, sweaters pocket book) as there is no seat in front for an exit row to put under. The staff member kept saying “up, up” motioning with her hand, but made no offer to assist us in finding overhead space. Upon our return flight, our pre booked exit row seats were switched on us right before boarding in a rude and matter of fact wayand my husband and I were separated one on either side of the aircraft. When we queried this, we were told it would be up to us to switch with the person sitting next to us. Overall very disappointing. I would not fly Iberia again."
Nadelen: "See above"

Voordelen: "Hospitality, patience, and efficiency. Everything was clean, the food was warm and tasty. the employees were kind and polite all the time. The technology functioned flawlessly. The standard seats were a bit tight but manageable."
Nadelen: "n/a"

Nadelen: "Disorganized boarding"

Voordelen: "Little be more leg space"

Voordelen: "La comida en el vuelo está bien y las sobrecargos muy amables."
Nadelen: "Los asientos muy incómodos para un vuelo tan largo"

Voordelen: "seat is comfort"

Voordelen: "On time, boarded quickly, smooth.food was decent. Beautiful new aircraft that actually felt fairly spacious (all relative of course)."

Nadelen: "On time, food is ok."

Voordelen: "No free food this time. Shorter EU flight and seats not as spacious because of it."

Voordelen: "Entertainment content was good and made the long trip more pleasant. I got a seat in the emergency exit and had lots of space for my legs. Alleys are quite narrow although and the crew was bumping into my arm quite often but overall seating experience was good."
Nadelen: "Boarding was very unorganized. It was difficult to understand the groups that were supposed to board. Overal check in process took too long. I arrived to the airport 3 hours in advance and finally made it to the gate when boarding started. Food can be improved as well. Had the pasta with spinach which consisted in some tortellini with very greasy cheese and way too many peppers. Second meal consisted in a sad croissant with ham and cheese."

Voordelen: "Crew entertainment food."
Nadelen: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."

Voordelen: "At this moment only the entertaiment."
Nadelen: "I would have like them to have been more humane and provided me with enough information so I could go ahead and get me something clean to wear right away. Tonight after I called they still don't have information on my luggage, and overall should have a better management, cause once I give my luggage to them, I expect them to care for it, that is implied on the customer service agreement."

Voordelen: "Almost nothing!!"
Nadelen: "Worst flight I've had ever. Plane was badly maintained. No soap in toilet and faucet did not work. Seats were extremely uncomfortable and absolutely no leg room (I'm not tall, only 5'10") The steward and stewardess talked with each other the entire time very loudly. The entire plane could hear. They laughed and giggled. Several people asked them to stop so people could sleep. It's a job not a date!"

Voordelen: "Air hostess were pleasant. Take off and landing were super smooth. Plane was new and very spacious."
Nadelen: "Boarding process was confusing and disorganized. There were no vegetarian food options available for the dinner."

Nadelen: "There was no complimentary water provided"

Voordelen: "On time, no hassles. The flight went well."
Nadelen: "Didn't have any non meat food available on Good Friday. Apparently, the airline ran out."

Voordelen: "Seats were not as bad/tiny as expected although they would not recline at all. We were served 2 meals on our overseas flight. That was also a surprise."
Nadelen: "Seats did not recline Could not hear boarding instructions."

Voordelen: "I got a connection in Madrid to my destination, but the previous flight was delayed about 30 minutes. I got in the airport about 15 min before the gate closed. The gate that i arrived to my connection flight was around 26 min away. I have a condition on my leg and i cannot run, so i walked really fast through the airport and I was so happy to see that they were waiting for my delayed flight... which is very unusual. Thank you!!!!"

Voordelen: "All went well!"

Voordelen: "The seats are comfortable.nice leg room."
Nadelen: "Boarding on every airplane company seems off. Sitting in seat 6D and I’m in the second to last boarding group. That cheese on the burger pricing for getting on before others is getting old. Be better."

Voordelen: "Horrible service"
Nadelen: "Nasty people"

Voordelen: "It got us to our destination."
Nadelen: "Seats sucked. Screaming kids. Wouldn’t let us bring our carry-on for the last leg: Lisbon to Barcelona even though there was room."

Nadelen: "Aircraft left an hour late after rushing us through the terminal. The cabin was freezing, the food was bad. 13 hours was a very long time."

Voordelen: "the crew did really made sure we had what we needed."
Nadelen: "Should have made an announcement that the 3g cellular coverage was turned on. Went on in the middle of the flight and had no idea. My phone was in the overhead bin and I thought it was off. When I landed I had an outrageous fee. Should be given a choice to use it or not."

Nadelen: "Checked bag fee was expensive at $120 per bag. For the two of us bags cost $240. The plane boarded late this departed and arrived late. Otherwise a very good flight. Very comfortable, all Amenities worked, the plane was clean and the staff accommodating."

Nadelen: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"

Nadelen: "Gate location information delayed until last minute!"

Voordelen: "I would def use this airline again."
Nadelen: "The only issue was they’re weren’t any outlets to charge your phone or laptop"

Voordelen: "very pleasant all cruise, and food very delicious"
Nadelen: "nothing"

Voordelen: "Good vegetarian meal. Great price."
Nadelen: "Those seats might be ok on a short hop, but a five-hour intercontinental in the middle of the night? Price is cheap, but personally never again."

Nadelen: "No entertainment, either video or audio."

Voordelen: "Smooth flight"
Nadelen: "We had to pay extra for checked baggage which were not aware of earlier. The counter person told us we could have saved if we purchased it earlier online and would have saved us 15 euros per person"

Voordelen: "Plane was good, service on board pretty good."
Nadelen: "Flight was delayed and we were never notified despite receiving multiple emails to ‘upgrade’ our flight. While checking in we attempted to upgrade 3 tickets to first class and were sent to 3 different areas in the airport with our luggage, having to wait in line each time. Didn’t provide vegaterian options on board. Weren’t given a gate ever after landing 5 hours late and were kept on board for half an hour making us miss a 2nd connection we had to rebook after the initial delay. A frustrating experience hat could have been made better with just some communication about what was going on."

Nadelen: "Flight was delayed"

Voordelen: "My husband has a mobility scooter and they handled it better than American Airlines and we flew first class!!!"

Nadelen: "Crew was very sour faced, impolite and rude the whole time. Seats were way too packed"

Nadelen: "Pilots on strike. Faro to Lisbon flighted delayed. Missed connection to London. 6 hour delay in Lisbon."

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "Staff were pleasant"
Nadelen: "The 2 hour turned 3 hour delay. Lack of organizational during check in. Had to show our documents 4 times within 10 meters."

Voordelen: "They broke my bag, it took them over 3 months to answer my complaint and then they said that the Manufacturer would take care of it. On top of that they made me pay to check on my bag for each flight, including connections, and they didn’t even reimburse that"

Voordelen: "The plan was clean, newer, and comfortable. If you sit towards the front of the plane you end up sitting in economy plus for the economy price."
Nadelen: "No entertainment, but the flight were short enough it wasn't really a problem. With downloadable Netflix and Prime, that isn't a problem anymore."

Voordelen: "Friendly and kind captain and crew"
Nadelen: "I was very very sick, so after the 3 hours delay I asked to stay in Lisbon and be sending next day to continue my journey home ... Surprisingly TAP told me that they could pay the hotel in Newark, but not in Lisbon.. Go figure! Called TAP Customer Service 4 times, 2 from Lisbon 2 from Newark... all cases more than 1 hour wait... AND THEY NEVER EVER ANSWERED!?!?!"

Voordelen: "The crew were kind and considerate."
Nadelen: "This was the worst flight I've ever experienced. There was an incessant, loud high-pitched buzzing noise for the entire duration of the flight (we were seated in the very back row so it was particularly loud for us, but others further up said it was bad for them too). Also, we had straight turbulence for over two hours. I've never gotten sick on a plane before, and my husband never gets motion sickness, but we both threw up (and I think several others did, too). I don't blame the crew for any of this, as I know most, if not all, of it was out of their control. However, I would be very nervous to flight TAP again due to this experience."

Voordelen: "Flight attendants were reponsive. Plane was comfortable enough. Good entertainment options."
Nadelen: "Plane was a little warm. Would have liked more information in English."

Voordelen: "The crew was very attentive and helpful"
Nadelen: "It was hot in the cabin. The lights were turned on and off without an announcement and without much time to sleep."

Voordelen: "We were traveling with a 7 month old so boarding was made easy by the crew. Most of the crew were quite pleasant during the flight."
Nadelen: "The entertainment system hand piece failed so you were unable to select channels, turn the over head light off or ever call for assistance. We had to get another passenger to do that for us. Ultimately the light bulb had to be removed from the fixture. During the flight, we asked for more refreshments and were told we could only have water by a flight attendant. Upon arrival at our destination with a child in hand, our stroller was not unloaded at the gate so we had to carry our child and all that travels with him to the baggage area. For anyone travelling internationally, you will know this is generally quite a distant from the gate in major airports. The strollers and car seats arrived in baggage 30 minutes after the main luggage. When staff were approached they were short and appeared very disinterested in helping. TAP failed on this flight home."

Voordelen: "Honestly I didn't like anything because before I boarded , I was charged for all my luggage . They said that tap changed there policy , how I suppose to know ? Why didn't it say anything while purchasing a ticket"
Nadelen: "I was charged for my 3 luggage . It's not fair . I still have the invoice , before ibbook the ticket it said that you get free luggage ."

Voordelen: "Best all around airline I've been on!!!"

Voordelen: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Nadelen: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"

Voordelen: "Very friendly staff and well organized."

Voordelen: "In the air excellent"
Nadelen: "On the ground, poor communication"

Voordelen: "Everything"
Nadelen: "Some delays at the airport but service is excellent."

Nadelen: "The service was below average, nobody seems to be eager to assist. The food that was offered on the flight was below expectations. The company should work on improving customer care"

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "The trip back home to NY from Lisbon was great, flight staff was attentive and courteous, the plane was clean, the entertainment made the time go by fast and the warm blanket and pillow provided a comfortable experience."
Nadelen: "Unfortunately my girlfriend is a celiac and we forgot to pre-order a gluten free meal, so she had little to no food options for her to eat. The sandwich offered right before landing could be made with gluten free bread or even a corn based tortilla."

Voordelen: "Timeliness of check-in and the flight."
Nadelen: "N/A"

Voordelen: "I asked if it were possible to change my seat at the gate and was promptly given a window seat. They were very pleasant and professional. Food was very good and movie choices excellent. Good customer service."

Voordelen: "Price"
Nadelen: "Carrying your luggage downstairs is crazy. And then taking a crammed bus to board the plane -- seems very 1960's"

Voordelen: "I was lucky enough to be awarded an upgrade to Business Class on this flight... Relieving the tension of overbooking in economy..I guess my lucky day.."

Voordelen: "On time and the plane may have been the cleanest aircraft I've ever been on."
Nadelen: "Nothing comes to mind. All in all, a very nice travel experience."

Nadelen: "The online check in open for a flight from the us to the europe must be open 24 before, indeed it has been opened only 16 hours before..."

Voordelen: "TAP and the personnel from TAP were fantastic."
Nadelen: "The Dutch/KLM gate agents were horrible. I was treated rudely and unprofessionally."

Voordelen: "Excellent crew and pilot."
Nadelen: "No entertainment."

Voordelen: "Comfortable plane, pleasent stewardesses, good tv's/entertainment options."
Nadelen: "We flew out of Rome. Management at Rome airport told us their emplyee(s) were drunk! Unsafe flight! NEVER USE THIS AIRLINE- YOURE PUTTING YOUR LIFE AT RISK!"

Voordelen: "Easy checking and boarding process"

Voordelen: "The best thing was the attention and kindness of the crew on board: Excellent! Although I do have some complaints, I would say Tap is a quite good airline that should improve some aspects."
Nadelen: "The boarding in Lisbon was not efficient. It took a lot of time to get people on the plane and the land personnel in charge were not nice at all. I would even say very bad humoured! Plus the majority of passengers were kept standing for a very long time before entering the lounge at the gate because even though it was full of empty seats we were not allowed to enter the area. The food was not good and the entertainment system on board needs a refreshment to modernise it."

Nadelen: "I purchased this ticket 4 months prior to flying....traveled half way around the world and the flight was oversold. I was bumped and left with people meeting in another country waiting for no one to show up. Go to hell TAP Portugal Airlines."

Voordelen: "Check in and security were very good."
Nadelen: "Boarding was a bit of a mess - late gate change and bussed to plane. Very cramped. Crew not particularly friendly."

Voordelen: "The flight was on hour quicker than expected, the food wasn't bad and the crew was nice and attentive."
Nadelen: "The seats were small and didn't allow for any space, and the Tvs were small and of bad quality, and you weren't able to pick your own movie, you had to watch what was being shown."