No pillow provided, crew very friendly
Pushed to check in carry on bags when overhead compartments had enough space. Very poor food and staff on Singapore to India flight.
The staff and service of SIngapore Airlines is hard to beat. They are excellent. If they could only figure out their call center fiasco it would be a top airline. Attempting to call SQ is like trying to talk to the dead.
Voordelen: "Singapore Airlines has everything worked out for you before you land. That's a great help. The stewardesses were just phenomenal and endlessly polite. I will definitely use them again."
Nadelen: "As much as I normally nitpick something, I literally have no criticism at all of Singapore Airlines. Everything they did was a step above everyone else."
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Just ok"
Nadelen: "The crew and the service"
Voordelen: "Amazing crew, very nice and helpful."
Voordelen: "The crew was friendly"
Nadelen: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Voordelen: "Crew were helpful and attended to any needs that we requested. As I am a big person the seat is never that comfortable but Singapore Airlines seating is more spacious than other companies I have flown with."
Nadelen: "The food was not too attractive, better variety of main meals"
Nadelen: "The seat covers looked worn and dirty. Needs an upgrade."
Voordelen: "Crew was okay"
Nadelen: "Did not get the food I chose. Seats were not clean and clumsy"
Voordelen: "Average flight"
Nadelen: "Seats on this aircraft have very upright seats. Not very comfy"
Voordelen: "The crew was amazing. seats were comfortable. The seats will be super comfortable, if there are more leg space."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Efficiency, good."
Nadelen: "Great Airline. Great staff and service. Good food and drink."
Voordelen: "Friendly crew and spacious."
Nadelen: "Food could be better"
Voordelen: "Entertainment system ok"
Nadelen: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Voordelen: "The cabin crew was pretty good. This was the only saving grace in otherwise very poor experience"
Nadelen: "The flight was delayed by 2 hours and they changed the gate from one end of the terminal (A15) to the other (C1). The waiting area was cramped. This being the home of Singapore Airlines, the way managed this entire thing was pathetic. Boarding announcements were also confusing."
Voordelen: "Basics are covered. TV screen is big but otherwise nothing special."
Nadelen: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."
Nadelen: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Voordelen: "Food, service"
Voordelen: "Good air line. Threat you well, enough food very good service."
Voordelen: "Friendly and helpful crew. Efficient service and good boarding. Seemingly wider seats than the newer A350s."
Nadelen: "Positively ancient entertainment system with poor selection and bad visual quality. Ads pop up every time you go into another menu. If you're flying SIN->BNE I'd avoid the 7.20am departure, you'll get the old 777-200s rather than the A350s they run on other departures."
Voordelen: "The attentiveness of the flight attendants and the new plane."
Voordelen: "Everything about this flight was top notch. The inflight entertainment, touch screen and remote controlled, was so good i was up the entire time watching movies Black Panther, Downsizing, DeathWish, Pacific Rim and listening to the wonderful library of music, i was surprised at the range of music, from uncensored rap to big band."
Voordelen: "The ability to pre-order food helped bud to intolerance of good types. Crew were helpful in getting us off the place first because they knew were were short on time for our connection."
Nadelen: "Delayed flight meant a stressful flight wondering if we would make our connection. Also the quality of the pilot on the intercom was poor - mumbled and unclear information."
Voordelen: "Everyone was very attentive and nice. The leg room is decent ."
Nadelen: "Some of the food didn't taste amazing, would've like maybe a different choice other than salmon or curry pork"
Voordelen: "The aircrafts, on-board service on Sin Dxb route"
Nadelen: "The thing that Inhad to fly Silk Air with one of four flights."
Voordelen: "Ease of check in, very quick."
Nadelen: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Voordelen: "Great service"
Voordelen: "Comfortable, full service through the night.."
Voordelen: "United miles."
Nadelen: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Voordelen: "Natalie is a friendly cheery diligent flight attendant who needs special mention. (Sigapore to Brusane fight 6.1.18)"
Voordelen: "Was very old plane but was good"
Nadelen: "Food and crew was well"
Voordelen: "food. schedule was on time"
Voordelen: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Nadelen: "Nothing! Best daytime flight to europe! And home before midnight"
Voordelen: "Service was nice."
Nadelen: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Nadelen: "Crew was very poor in responding to any requests. I am usually very quite and light on demands as i hardly hit call button on the seat to get any assistance, but during meal, I was asked about drink and I opted for Ginger ale. Crew said, she will get back to me and I did not hear from her for another 10 mins, then there was repeat serve of drinks and I was asked if i needed any thing and asked the same drink, but then I was asked to wait. After I had finished off my meal and ready to go to sleep, someone was bringing my drink out and I then respectfully say no to it as it was bit late after the meal and asked for water instead and did not like the look on the face of the crew member. I saw it happening with other passengers as well and was under the impression, the whole crew performance was pretty poor and SIA was not up to its high-standards as I always like to fly with them. I will look for different option next time"
Voordelen: "Everything great personnel"
Voordelen: "Great service. Really friendly and polite. Lots of current movies and TV shows to watch and provided earbuds with adaptors. Made the experience a lot more pleasant."
Nadelen: "The seats can be laid bag pretty far and the people in front of me decided to recline for a majority of the 10 hour flight. I wish the chairs either didn't do this or the flight attendants would have said something. I didn't feel like I had the authority to do anything about it. Also it was so warm! I have no idea if there was a fan."
Nadelen: "The seats and entertainment system on our flight were in need of an upgrade. The seat padding was well worn and uncomfortable. The entertainment system is one of the old “pop-out the remote from the armrest” ones with a very average interface and display."
Voordelen: "The entrainment was amazing!"
Nadelen: "Seats were a little cramped"
Voordelen: "All went great"
Nadelen: "I liked all - end to end excellent service"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "Love the service at Singapore Air. Very attentive and accommodating."
Nadelen: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."
Voordelen: "Very helpful and polite staff"
Nadelen: "Old B777-200 with small personal screen. And they don't have pillows on board."
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "I don’t like it"
Nadelen: "They take my money because my flight it’s was over And they charge me twice"
Voordelen: "personnel et atterissage parfait"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "Easy booking of flight"
Nadelen: "The gate changed in a Dubai without proper announcement, Ground staff should have visited the passengers waiting in the gate waiting area that was printed on boat pass and inform them to new gate. Instead they charged the passengers with no show fees and delayed departure for another 12 hours."
Voordelen: "The person behind me didn’t have enough space so I could recline back and get comfortable"
Nadelen: "More spacial seats"
Nadelen: "Delayed flight and the procedures took very long."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Of the enormous amount of entertainment available, even I found something to keep me occupied."
Nadelen: "Perhaps boarding."
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Emirates does it with class, consistently."
Nadelen: "Wanted some tomato juice, but they didn't have it..."
Voordelen: "Service et confort"
Voordelen: "The food and service was great."
Nadelen: "Boarding for priority was a bit slow."
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Friendly staff at boarding and on flight. Very attentive."
Nadelen: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "The flight was very comfortable"
Nadelen: "Operating remote control wasn’t working well ! It was frustrating !!"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "Smooth flight; Staff helpful and professional Got to tour Dubai with.Arabian Adventures who partner with Emirates."
Nadelen: "Flight too long..."
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Voordelen: "Everything about the flight - barring one thing - was brilliant. The new overhauled interior with the padded leather seats and a mini bar is an exquisite touch. The build quality of the interior such as the spotlight, switches, buttons all have a classy touch with a very classy interior cabin lighting. It felt like how a business class should be: excellent. And, as usual, the staff remained professional, polite, friendly and very helpful."
Nadelen: "There was a delay before the take off. I had one booking with four trips with Emirates, three delayed which was a disappointment from a major credible airliner."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Nothing the airline did was an issue."
Nadelen: "Had to sit by two middle age/older individuals who, between the two of them, got up to use the rest room or walk around 1x/hr. It was a big inconvenience for a 16hr flight"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Plane was clean, on time and pleasant seats. Staff was attentive but not exceptional. We landed early! WiFi was free for a bit but very slow. Variety of entertainment was excellent."
Nadelen: "Entertainment system was excessively complex for no good reason. Seats were about average for business class. Screens were older and too far. Sound system was subpar."
Voordelen: "Great food and entertainment and the service was exceptional."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Very helpful and arranged for me to move next to a friend (we had booked separately )"
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Qatar airlines denied issue of any Boarding Pass to me at the Airport Check in counter, siting the reason that pre-booking of Covid Test appointment 'on arrival' at Kolkata Airport (CCU) was a mandatory requirement, even if I was not traveling from (or through) any of the 19 (nineteen) 'AT-RISK' countries notified by Govt.of India for the purpose of International Arrival. Moreover, Air-suvidha form of Govt of India which I had pre-filled with required documents, never asked me or redirected me to any Covid test pre-appointment site 'on arrival' by the international passenger. The QA executive at the Houston (Texas, USA) air-port check in counter informed me about this about this and said it has come from their internal memo. They even denied issuing me a copy or to take any photo of the same internal note. Though as per our understanding the same is not required as per Govt of India's latest guidelines in related to international passengers arriving in any of the Indian airports (including Kolkata). My subsequent telephonic call to Qatar Airways Customer Care centre also did not help. They only could inform me to send a mail using 'feedback' link in the Qatarairways official site and ensured that it would be replied within 12 hours. Even after making a complaint (through Feedback link in QA official website), I have not yet received any reply from them even after 4 days (besides an automated acknowldgement) of my complaint. In none of their earlier communication to me, neither Qatarairways nor by 'Kayak' / Indian Eagle, this requirement (even if it was mandatory) was ever been ever communicated to me. Suffered a huge loss due to this. Very much disappointed with the Qatar airways.
Really I can’t think of anything that could’ve been better. Thank you for an excellent trip
Nadelen: "No gate for departure or arrival. No business class longe in Cape Town."
Voordelen: "The cre was really nice and very attentive."
Nadelen: "The flight left the gate an hour late without giving us any explanation, I missed my connecting flight. The airline did offer a hotel to stay in, but no other apology or explanation was given to about 15 of us who missed a connecting flight."
Voordelen: "Everything.. will do it again!"
Nadelen: "Everything was perfect"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Food was ok"
Nadelen: "There should be someone to guide for connecting flights"
Voordelen: "Food and leg room"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Seat was comfortable."
Nadelen: "transit timing was a bit hectic."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Voordelen: "Everything was great"
Nadelen: "I advise Qatar Airways"
Voordelen: "Good Service.Efficient"
Nadelen: "No Phone charging facilities on back of the seat unlike other Qatar aircraft."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "seat space with leg room."
Nadelen: "Crew members are waking up for lunch and breakfast but not for snacks and other beverages. We are feeling hungry later. we aren't knowing when they ll provide."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Stuff is Fantastic, food is delicious, a lot of leg room, got to love Qatar Airways. No wonder they’re number one."
Voordelen: "Helpful Qatar Airways passenger assistant at check-in."
Nadelen: "Security check chaos. Obnoxious security woman. BHX strict single bag, 7kg cabin baggage"
Nadelen: "Peu de nouveaux films"
Voordelen: "Crew and their promptness to assist"
Nadelen: "Vegetarian food - portion is too little. This has been the third time with Qatar and the food portion are too little."
Voordelen: "Very comfortable flight with excellent service."
Nadelen: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Nadelen: "Movies are always the same"
Voordelen: "I was met with a warm smile which made me feel welcome. The staff were friendly and professional. Even though it was a full flight, I did not just feel like a number, top airline. I will choice them again."
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Crew were good, food was decent"
Nadelen: "Equipment/electronics was a bit dated."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "The service from check-in till landing was on the ball and superb. They were friendly and eager to assist with everything. They have the latest movies and shows to watch on their in-flight entertainment."
Voordelen: "Best service ever from the crew. Flight on time."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "Qatar has one of the best service in the world"
Nadelen: "Nothing that I ca th think off"
Voordelen: "Ground crew was helpful On Time Flight Clean aircraft Good food"
Nadelen: "seat was not much comfortable"
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
Voordelen: "Le À 380 est super, plus de place moins de bruit"
Voordelen: "Boarding was quick and easy. Blankets and pillows were ample and already at the seat."
Nadelen: "Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight."
Nadelen: "Food and drink service"
Voordelen: "good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often"
Nadelen: "food can always be better but overall ok"
Nadelen: "Finest Airline and service I have encountered and I am almost 2 million miles!"
Voordelen: "The seats are fairly comfortable, and the service was great."
Nadelen: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Voordelen: "Everything’s was fine."
Nadelen: "5 hour last minute delay."
Voordelen: "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
Nadelen: "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
Nadelen: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
Nadelen: "Dirty bathrooms, freezing cold cabin, paper thin blankets provided"
Voordelen: "new seating arrangement is nice"
Voordelen: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Nadelen: "My earphones was broken, a little bed for me. Entertainment without sport news."
Voordelen: "Food is delicious and fresh"
Nadelen: "The inflight Entertainemnt is lacking. Shows are too old and few."
Nadelen: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"
Voordelen: "Excellent ..."
Nadelen: "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."
Voordelen: "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"
Voordelen: "Smooth easy ride and great business class lounges."
Nadelen: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Voordelen: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
Voordelen: "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Nadelen: "Peu de film en français"
Voordelen: "Average flight. Nothing special. Pleasant flight crew."
Nadelen: "Baggage was delayed."
Voordelen: "Entertainment system is decent with good selection of movies."
Nadelen: "Uncomfortable seats"
Voordelen: "16 hr flight on time despite 18 inches of snow in Boston."
Voordelen: "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."
Voordelen: "Great crew, great service"
Nadelen: "Could use a greater reclining angle in economy."
Voordelen: "I liked the movie selection they had for entertainment—many choices. Most of the staff were very friendly, but there was a bit of a language barrier which made it a little difficult to ask for something. They are also attentive, so if you press your call button, you don’t have to wait half an hour until someone helps you."
Nadelen: "Most of the meals were awful. I barely ate on the flights (except the dessert), but how good can airplane food be really... The seats are pretty tight and uncomfortable. They are too upright, making it very difficult to sleep. On one of their planes, the seats didn’t recline at all. I recommend paying a bit more for extra leg room ($150) or flying business or first class even (for long flights)."
Voordelen: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Nadelen: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Voordelen: "Overall speaking CX flights quality has been declining over recent years"
Voordelen: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Nadelen: "Crew appear disinterested in the service."
Voordelen: "Karen was nice."
Nadelen: "They took my drink I just bought before boarding the plane. The landing from the pilot wasn't great... by far the worst landing from all of my travels. The food for Vegetarian Lacto-Ovo Meal (VLML) - (A Vegetarian Meal that may also contain eggs and dairy products) was gross and the guy flight attendant wouldn't give me ice cream because I had a special meal. All I wanted for food was no meat; I didn't expect it would have no ice cream and no real food. I should've, could've taken one of the options on the food list and push away the meat myself."
Nadelen: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Voordelen: "Le service, la nourriture, la rapidité. Tout bien été"
Voordelen: "Overall good experience"
Nadelen: "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"
Voordelen: "Route and travel time. The food taste good."
Nadelen: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Nadelen: "Cramped seats."
Voordelen: "Same as above"
Nadelen: "Same as above"
Nadelen: "Should have more Indian movies on flight."
Nadelen: "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."
Voordelen: "Flight staff was excellent and friendly"
Nadelen: "our flight form Vancouver to Hong Kong was delayed 3 hours which made our connection in Hong Kong to Denpasar short. This resulted in our luggage not getting to Bali and we had to wait 36 hours to get it. As we were leaving on a tour the next day it made it very difficult to get the airline to understand where we needed our luggage and how important it was to get it. It took numerous phone calls, all of which were costly long distance, to get them to commit to getting our luggage to us"
Nadelen: "Food and crew members was awful i never had such a bad experience with any airline I would never flight with this airline anymore"
Voordelen: "Entertainment system"
Nadelen: "The seats are not comfortable. My head kept rolling forward when sleeping because there was not enough recline. Couldn't sleep my entire 14 hour flight."
Voordelen: "Comfortable flight"
Nadelen: "They ran out of the most popular food by the time they served us, and we were half way!"
Voordelen: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Nadelen: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."
Voordelen: "Had a very present experience. Crew was lovely and helpful. Liked that we had menus for meals and snack readily available. Felt like the food was better than the average plane fair and wine with the meal of you want it. Plenty of movies on the media screen. There was often a line for the toilets. We must have been a well hydrated flight. Attendants were good with maintaining the tissue paper etc when notified that it had run out Overall a very pleasant experience."
Voordelen: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Nadelen: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
Voordelen: "The plane were nice and clean. most of the crew are very nice the entertainment are great so many different show that we can watch I like that they have noodle cup serving during the flight upon request in case passengers don't get hungry at the time they serve the main meals ."
Nadelen: "First of all The restroom are so tiny I just wish in the future that the airplan will have bigger restroom it though even 1 people to fit but I have kid and it though with baby ,toddler or overweight people. I usually travel with my son who's 3 I been flying many different airlines and I know in every airlines the most annoying is the tiny restroom I don't even want to go in there. 2nd of all Most of the cabin crew are very nice and very polite some aren't when you hit the service button you are expected someone that willing to help not the face like what the heck you want from me??? It's the long flight I understand and I'm exhausted too I just need to see someone willing to help and with a big smile not grumpy face. One last thing is the food. I'm not sure who's think about the menu for kids I'm not sure it is my son or the food But he never touch the food only thing he ate are the dinner roll I hope I can see some change for kid menu pick somethings that most kid like to eat maybe? Thank you Nadia M"
Voordelen: "It was good"
Nadelen: "I didn't got my Indian vegetarian food"
Voordelen: "Crew were nice and accommodating. Food was good."
Nadelen: "Useless English movies and very few latest movies."
Voordelen: "many choices of movies, tv and music program. great service on board"
Nadelen: "delay for one and a half hours"
Voordelen: "Very impressed with the quality of the entire experience."
Nadelen: "Wishing there was free wifi connect."
Voordelen: "Entertainment was very good. Crew was professional and efficient."
Nadelen: "The seat had no lower back support and was really uncomfortable."
Voordelen: "All as expected."
Nadelen: "Crew could have been more pleasant."
Nadelen: "Améliorer le confort des sièges et le repas . Petit déjeuner très succinct."
Voordelen: "Boarding was very efficient and on time - flight was exceptionally smooth and arrival in Brisbane was 45 minutes early - keep up yjr good schedule"
Nadelen: "Not much to mention at this point - all good"
Nadelen: "The wine costs 6 $, that's cheap but when i pay 400$ for a 2 hours flight, i find it a little hard to pay for a little glass of wine."
Voordelen: "They gave us food vouchers and snacks for our delayed flight. The choice of movies available was great. the flight attendants were nice."
Nadelen: "Our international flight was delayed by over 2 hours. When we called to rebook our connection flight from Brisbane to Cairns, the agent on the phone told us they were unable to help us. The online website also did not allow us to rebook. When we got to Brisbane, the only flight remaining for us was a flight 2hours later with connection. Also, the phone jack was so poor that half of the time you couldn’t hear the movie."
Voordelen: "Helpful staff, well informed"
Nadelen: "My family of 4 were not seated together even though all four tickets were purchased together in the same booking. After booking through KAYAK for flights, the on-line check-in process was a nightmare with the KAYAK booking number not matching the information required by QANTAS. As my children were all spread over the plane, and two son's look very similar, a hostess almost did not serve one of my son's a meal as she believed my son had already received a meal further forward in the plane. Thankfully, upon checking, the hostess realised that it was a case of mistaken identity."
Nadelen: "There was no entertainment on board. There was provision for iPads in the backs of the seat, but none provided. There were drop down TVs but the audio was not working. Had I known in advance that this would be the case, I would have been able to prepare my own device and headphones."
Voordelen: "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."
Nadelen: "I could not eat the food"
Voordelen: "Entertainment for the kids Healthy food The crew were great and interactive"
Nadelen: "Too much pressure for the ears"
Nadelen: "Qantas mucked up my seating and then tried to tell me maybe it was just my use of the booking system."
Nadelen: "Récapitulatif des vols sur votre application pas clair du tout !!! On comprends rien , le suis du coup trompé d’un jour sur la date de retour"
Voordelen: "De m'avoir personne a coté, le service en eau, les films et le catalogue divertissement dans son ensemble. Et la majorité de l'équipage"
Nadelen: "Le manque de nourritture."
Voordelen: "Everything was great - arrived early. Excellent service."
Voordelen: "Overall good flight and staff nice and friendly"
Nadelen: "Nothing comes,to mind"
Voordelen: "Great entertainment and new release movies. Food was great"
Nadelen: "The man in front kept jamming his chair into my knees just so he could get back as far as he could, despite the only thing stopping this was my actual legs, when I tried to explain that he got a little abusive. Iv got got some light bruising on my right knee. Food was better then expected and am happy to fly Qantas again"
Voordelen: "Staff were friendly, boarding was efficient, and in-flight service was unobtrusive."
Nadelen: "To be honest, I really wish Qantas would include Bejewelled in their games offerings."
Voordelen: "The flight was on time. Crew was pleasant."
Nadelen: "The food was terrible."
Nadelen: "Food, I cannot get an option to have a Cheese platter. The food has been prepared too far in advance and is tasteless and full or preservatives."
Nadelen: "The dinner meal was dried and pretty disappointing as was the media selection in coach vlass"
Voordelen: "Thank you Qantas I enjoyed the flight, the service was excellent. Cabin crews were friendly. Overall excellent."
Nadelen: "There is nothing that I dislike."
Voordelen: "Business class seats are private and allow for lay flat sleeping"
Nadelen: "Would have prefered to fly Emirates."
Nadelen: "They do not offer any options to passengers who have allergies i.e Onion and Garlic"
Voordelen: "Helpful service and comfortable seats"
Voordelen: "L'équipage était très agréable."
Nadelen: "Comme d'habitude, le système de divertissement était lent."
Voordelen: "L'équipage était très agréable."
Nadelen: "L'enregistrement n'était pas possible en ligne puis très long à l'aéroport. Nous avons eu 25 minutes de retard au décollage car cause d'un mauvais compte de bagages qu'il a donc fallu décharger puis recharger. Comme d'habitude, le système de divertissement était lent."
Voordelen: "Comfortable plane. Good entertainment. Very nice chicken salad. Friendly staff."
Nadelen: "The soggy pies were a bit, well, soggy ... The changeover at Dubai seemed unnecessary. Having to go through security tho get from airside to airside was a bit daft. The crew gave little information on how that changeover was going to happen, and when they did it was just before landing."
Voordelen: "Good service"
Nadelen: "I hadn't had time to organize Australian currency before flying from Beijing. The flight from Sydney to Brisbane did not take credi card."
Voordelen: "I had an exit row seat so being tall this was very much appreciated"
Nadelen: "no problems"
Voordelen: "Snack and Qantas Entertainment app"
Voordelen: "The no fuss but highly professional approach of the cabin crew. The level of comfort in the cabin, with a business class upgrade."
Nadelen: "I dont like having to track the distance through the outside lounge in both directions to get to the Business Lounge. The Business Lounge is frequently busy and noisy. Very hard to conduct a phone conversation from."
Nadelen: "Flight delayed for 8 hours. Flight was to leave at 6.20am but left at 2.30pm. My whole day wasted. Very trying and begin in the airport at 4.00am for reporting and this happens.."
Voordelen: "Qantas Launge"
Voordelen: "Le lounge au départ de SAMUI, accessible aux classes eco, la place raisonnable pour les jambes? Et le repas chaud, comprenant jus d'orange, eau, café ou thé, crevettes au curry avec riz, dessert et fruitS sur un vol de 1h05.erci Bàgkok Airways,"
Voordelen: "I didn't ask for any upgrades, but the ground crew were attentive enough to offer me a direct flight back which was 30 minutes earlier. Everything was perfect. Food, seats, entertainment. Can't complain about anything."
Nadelen: "Not much of a biggie, but one of the middle aged lady flight attendant was a little rude. Perhaps had a bad passenger before serving me."
Voordelen: "Staff friendly. Dinner served on flight. Unexpected but welcomed and delicious. Arrived on time. Thank you Qantas (((:"
Voordelen: "The Singapore Qantas lounge is well set up, despite one or two small issues. Boarding was easy after the usual Singapore gate lounge procedures. On board the crew (led by Brigita) could not have been better. I LOVE the 1 -2 - 1 business configuration. Meals and refreshments on board were just great and I enjoyed that the crew didn't disturb me (Emirates are particularly rude in this regard) when it was clear I was sleeping until descent."
Nadelen: "Qantas, being an Australian airline, I am clueless as to why, in the airline lounge: Australian Sauvignon Blancs are not available (NZ phewee!) Bundaberg Rum (Ozzie icon) is not available. For a major hub, it is also not clear why a separate business lounge doesn't operate."
Nadelen: "Boarding was terrible. No announcement when it was late."
Nadelen: "Small plane and short flight so given a small snack but no entertainment."
Voordelen: "Lacks a bar and for that reason is a touch behind Virgin Australia internationally. Great seats though"
Voordelen: "Direct flight to Brisbane. Cheerful crew doing their best with what they had to deal with."
Nadelen: "Late departure. Remote boarding gate to bus. Even more remote field from which plane departed. Overcrowded flight. Poor quality food. Access to Qantas Club denied (only for first class passengers)"
Voordelen: "boarding was quick and efficient"
Nadelen: "seats were incredibly tight"
Voordelen: "Like the staff -so down to earth Australian -no airs and graces like some other airlines. No fuss service. Always very helpful.You actually get food and drinks gratis on Qantas! The craft are always clean and well maintained. Easy to check in on line too. Offered in flight entertainment but didn't require it."
Nadelen: "We boarded a bit late -so there was a bit of waiting around without being advised of what was happening. But we figured when we saw a man in a wheel-chair being helped on before everyone else that -that was the issue. So happy to wait."
Voordelen: "I booked by flight last minute due to a family emergency overseas. As such, I arrived to the airport a little later than I should have, the passengers had boarded the flight. The ground crew couldn't have been nicer in expediting my boarding and getting me on the flight. I can't thank them enough. Top service. Thank you. The flight still arrived 25 min early after great snack and smooth flight."