Vind goedkope vluchten van Brussel-Nationaal naar Cambodja

Voordelen: "Excellent service from the cabin crew."
Nadelen: "The Japanese (Washoku) breakfast was not as good as I expected."

Nadelen: "You could have given me a refund or credit for a flight I told you I had to change 3 months ago. I won’t use kayak again."

Nadelen: "You could have given me a refund or credit for a flight I told you 3 months ago I had to change. I won’t use kayak again."

Nadelen: "Excellent"

Voordelen: "Loved the Kabuki actors used for safety instructional video - stay for the ending credits!"
Nadelen: "Boarding felt like a standing cattle call. Some - not all - stews acted as though they were insulted to have to provide food and beverage service, as though they were too tired and/or impatient to deal w/ economy class."

Nadelen: "Old Aircraft Interior, could be more comfortable"

Nadelen: "Lousy food taste bland out of date movies"

Nadelen: "Bigger seat, but compared to other experiences it was very good."

Nadelen: "Retard. Aucune explication ni excuse"

Voordelen: "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Nadelen: "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"

Voordelen: "Avion vétuste et service minimum, pas même un verre d'eau !"
Nadelen: "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"

Voordelen: "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Nadelen: "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"

Voordelen: "the ANA folks at the departure check-in went out of their way to get me on my flight. You see, I got to the airport right before boarding. Their response? They literally escorted me through security, waited for me at the immigration checkpoint, and brought me to the boarding gate! I love ANA! :)"

Nadelen: "We did not make this flight and had to take the train instead"

Voordelen: "Thoughtfulness, professionalism, patience and a lot of love put into the service."

Voordelen: "One of the best service! Thank you!"

Voordelen: "Crew was prompt and courteous Entertainment choice was good"
Nadelen: "1. The seat width is small for comfortable sleeping 2. Choice of non-Japanese food can be enhanced 3. Flight boarding was delayed beyond announced delayed departure also"

Nadelen: "Flying with ANA is awesome, the stewardesses are very nice!"

Voordelen: "The whole process from boarding to exit was perfect. The seats, the food the service was great"
Nadelen: "The movie selection is somewhat weak"

Voordelen: "Wifi, beef consomme"
Nadelen: "Wissel van vliegtuig"

Voordelen: "ANA's staff were professional and helpful. They will do their very best to accommodate your request within reason, very satisfied how they handled our issue."
Nadelen: "We made our reservations through kayak / justfly.com and paid an additional fee to reserve our preferred seating assignment. During check in, our seat reservations were not granted because justfly.com did convey our preferences."

Voordelen: "Great service"
Nadelen: "A bit warm"

Voordelen: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"

Voordelen: "The in-flight entertainment is fantastic, always loaded with new movies to watch. The same free drinks (beer/wine/etc)"
Nadelen: "The boarding was terrible. They called for groups, asked everyone to form 2 lines, but after the lines were formed, closed one boarding lane. Some people were late to board for first-class, causing even more boarding delay and chaos. There were 5 crew at the boarding gate just standing and watching. I selected a seat closer to the rear of the cabin, which received much worse attention than any other flight with ANA. I didn't get asked for a drink until very late, and the second time around there were almost no drink selections available. My seat was also broken and would not recline. Aside from the actual airline, the passengers in the rear were very inconsiderate. There was a big family with several children running around/crying/playing with seat-back trays the entire 11+ hour flight. Again, this is not entirely the fault of the airline, but it was a discomfort."

Voordelen: "crew and food was great"
Nadelen: "seat cushion was a bit on the dead side."

Voordelen: "Boarding priority with kids, food choices, flight attendant so nice ans caring, kids friendly and child meal is nice and tasty"
Nadelen: "Very limit kids entertainment"

Voordelen: "The crew are so courteous and helpful."

Voordelen: "Ana est loin devant Air France"

Voordelen: "La compagnie est géniale! Rien à dire!"

Nadelen: "Coming from Kulalampur to Japan I missed flight from Japan to Chicago Ground crew refused to rebook me to next flight and then argument only booked up to Chicago and I had to call USA and my daughter to help There should be ground crew at gate for people who has short time to catch to facilitate There was no body and I was couple mts late In international flights they should rebook and give hotel I was traveling business class Poor in help Comfort and flight was ok Food not much choices"

Voordelen: "Great food (I am biased towards Japanese cuisine, though), slept well, and great service."
Nadelen: "The entertainment choices for English speakers was a bit limited."

Voordelen: "Everything.. the crew was so gracious and kind even tho the delay was out their control. they even gave us 30,000 Yen or $260 approximately, which they didn’t have to do. i will start flyin ANA... not because of the money, but because of the delay... which no American carrier would have done and would’ve given excuse after excuse."
Nadelen: "nothing!!"

Voordelen: "Crew onboard and in Brussels where very nice and efficient."
Nadelen: "Plane was nice and clean but they should upgrade the standard of the food and there movie selection."

Voordelen: "I loved flying Ana. I cannot stress enough how exemplary the service was and the overall comfort/experience was one of the best I've had. I am looking forward to flying with them again next year when I return to Japan."

Voordelen: "Crew attentiveness; relative comfort (could be better - but I've had worse); variety of movies"
Nadelen: "I'd like greater variety in food choices"

Nadelen: "The check-in at LAX. They form 2 different lines for Economy. The 1st line was lined with the people arriving first. Then the 2nd line started to fill later. But when the ANA agents came out, they have no clue and serve the line of the people arriving later. Should know what they are doing. Either just 1 line, or if 2 lines, should ask which line come first"

Voordelen: "Services and respectful"

Voordelen: "Food was good, the crew were kind, nothing less than one expected and nothing more either"
Nadelen: "Not much of a choice when it came to films"

Voordelen: "Flight attendants walk up and down the aisles paying attention to everyone's possible needs. They're looking to be helpful."
Nadelen: "Nothing really."

Voordelen: "Free alcohol on international flights is always a plus."
Nadelen: "The movie selection was not as expansive as I've seen previously."

Voordelen: "The food they served was very unique and will ready you for a trip in Japan ( if that is the root you are taking it for) The entertainment options were overwhelming ( movies, games, and anime)"

Nadelen: "Missed my flight over a misscommunication on getting to the airport. Thete was not sufficient time to arrive more than an hour early due to the fact Gimpo airport opens at 6am and the flight was at 7:45. When I arrived I was not allowed to check in or board and no one wanted to help me find out what to do. They suggested I call my ticketing agent. Thankfully they were helpful but they mentioned the ANA SHOULD have helped me find the next available flight but the representative kept repeating it was not her job. Finally she looked and said there were no available flights and tried to push me to buy another ticket through another company. My ticketing agent helped after she heard what happened and rebooked my flight for the next day. Hopefully everything goes smoothly but ANA staff at Gimpo were a bit of a nightmare to deal with"

Voordelen: "Flight was very good - enjoyed meal and entertainment"
Nadelen: "Signage at Honolulu airport is unclear - -difficult to find connecting terminal"

Voordelen: "stewards very polite"
Nadelen: "seats uncomfortable"

Nadelen: "Food"

Voordelen: "Over all service was good."
Nadelen: "Over all service was good. Only food what I ordered could not get. My requirement was vegetarian without onion, garlic and mushroom. There was mushroom in the food."

Voordelen: "Meal from KUL to HAN was tasty. The separation of the gravy based dish from the rice was a great idea to prevent the soak up. Personal touch screen responsive and quality definition."

Voordelen: "Messed everything up!!!"
Nadelen: "Messed everything up!!!"

Voordelen: "pleasant service. no surprises, delays , etc. thank you."
Nadelen: "why would they call it a 'hindu meal' if it includes meat?! pilot & crew a bit hard to understand when they spoke english - thick accent."

Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."

Voordelen: "Plane was super clean and comfortable. A long flight but we'll cared for by host."

Nadelen: "crew isnt very careful in serving the food but its not really that bad. but im just comparing it from my previous flights so i think that group of FA's can do better. And the food was served a bit a late so they dont have time to serve hot beverage anymore."

Nadelen: "No complain . It’s singapore airlines"

Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"

Voordelen: "Tellement mieux que les compagnies européennes"

Nadelen: "Flight was canceled. They moved passengers to the Lufthansa but didn’t tell us even though we checked with the counter every 20 min. Apparently a text went out that we didn’t get"

Nadelen: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."

Nadelen: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"

Voordelen: "Everyrhing"
Nadelen: "Everything was fine."

Voordelen: "Prompt and timely service"
Nadelen: "Food can be more tasty"

Voordelen: "They treated you like you were important and really took care of my every need"
Nadelen: "Getting on a cattle car to go to another terminal and then get in line again to go on the plane"

Nadelen: "The toilets were a little unsanitary."

Voordelen: "They were polite."
Nadelen: "Not as attentive as ANA or China Airlines. I had to give 4-5 request to get what I want."

Voordelen: "Service, staff, food, and comfort! Def the better Business class seats I've had. This was the A380 and, the first legwas a 770 but that was really great also. Awesome work Singapore Airlines"

Voordelen: "Everything was excellent, and we even arrived 30 minutes earlier than scheduled..... super."
Nadelen: "no problems"

Voordelen: "Finally, I could go to my final destination as planned by transmitted to Korean Air flights."
Nadelen: "My first flight of JetBlue from Olandor to New York was delayed that leading to my connecting flights to my destination were missed. Now, my suitcases have been missed, too."

Nadelen: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Voordelen: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Nadelen: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"

Nadelen: "I Booked a flight that stated that it only had one stop in singapore, then direct to SFO after arriving in singapore i was told that i had to go to a transfer counter, that there was a problem with my ticket. after arriving at the transfer counter they took my boarding pass for my dircet flight to SFO, & told me that i now had a stop in hong kong, that the direct flight to SFO was over booked!! this is not right i wouldn't of booked this flight if they had been truthfull about the extra stop. i will never use singapore airline or kayak again!!!"

Voordelen: "business seats were excellent"
Nadelen: "all was good"

Voordelen: "Everyone was cold asking for blankets it was freezing on that plane only major complaint, I love the airlines, the flight attendants are lovely and gracious, they really do try. Such a nice treat after flying United airlines all year!"
Nadelen: "Too cold"

Nadelen: "Stewardesses were a bit rude"

Voordelen: "Best Inflight Service Best Inflight Food Best Lounge"

Voordelen: "My wife and I flew from Los Angeles to Seoul. The entire experience was incredible. From check in to disembarking, we were well taken care of. Gracious service and complimentary drinks throughout the flight with a full spectrum entertainment system!"

Voordelen: "The presence and attitude of the flight attendants were highly pleasant and accommodating. The entire flight was very comfortable and made the 9 hour journey from Manchester to Houston Texas fast and enjoyable. The flight attendants always had a wonderful smile which felt genuine many a time and always made an effort to speak at the level of the passenger. When I had trouble connecting to the Wifi, one attendant even knelt down and connected my phone manually as I was not tech savvy in this regard. The food was of much higher quality as well compared to other airlines I traveled with on this trip."
Nadelen: "Really the only issue was there was a 2 hour delay on departure, however this was due to issues out of control of the airline and I did not mind as the airline's ambience and my experience with it overshadowed any delays."

Voordelen: "Crews are truly nice and patient"
Nadelen: "Crews are very nice, food are not really good"

Voordelen: "Superb service throughout from check in to on flight."
Nadelen: "Seat on outbound had a slight issue."

Voordelen: "Staff managed to change seating due to height. Very accommodating."
Nadelen: "Entertainment console dated. Sound very crackly. Video images not sharp."

Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Voordelen: "Love the service at Singapore Air. Very attentive and accommodating."
Nadelen: "Security at Frankfurt airport was horribly slow. Also, audio jack didn't work properly. Not sure how often that's checked."

Voordelen: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Nadelen: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"

Voordelen: "Staff were awesome. given that my wife and son both had food poisoning."
Nadelen: "But we were meant to fly on an A380. This was an A320. Nowhere near the same legroom. Less entertainment options. No USB charging."

Voordelen: "Main Entree hot"
Nadelen: "Cold bread; dessert similar sweetened gak"

Voordelen: "The crew was very kind and helpful."
Nadelen: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."

Voordelen: "Great service and very friendly staff."

Voordelen: "Consistency of service, efficient"
Nadelen: "Having to convert chair to bed and vice versa. Prefer one that can just go flat st touch of button"

Voordelen: "They whole process was just too tiring, especially when passengers were expected to lug around all their packed bags, instead of the airline catering to hold the luggage in the airport holding area"

Voordelen: "Good service and entertainment."
Nadelen: "I didn't like that the flight from Singapore to Mumbai was of a lower standard."

Voordelen: "Crew went out of their way to make sure we had everything we needed. Seats seemed roomier in economy than other airlines. Lots on movie choices."
Nadelen: "I didn't care much for the meals, but my husband loved them."

Voordelen: "Professionalism and friendliness of crew"
Nadelen: "Seat not great for my length even though it was business class"

Voordelen: "great service. new plane. excellent video system."
Nadelen: "not much to complain about."

Voordelen: "Flight on time"
Nadelen: "The in flight service was not as good as I remember the last few times I flew with Singapore. ."

Voordelen: "got us there, efficient and effective crew."

Voordelen: "Great food, friendly staff, on time... what else do you need?"

Voordelen: "1. Clean. 2. Punctual. 3. Coke Zero."

Voordelen: "Staff were very friendly, helpful and attentive. Good movie selection. Food was above average for airplane food. Nice modern plane."
Nadelen: "Headphone buds weren't great. We were delayed two hours taking off, but thankfully my connecting flight was held so no further delay."

Voordelen: "Extremely polite flight crew"
Nadelen: "-The food was pretty bad -Not much leg room"

Voordelen: "I like your new entertainment devices and big screen"
Nadelen: "the number of movies is a little bit less. the category of videos is not clear."

Voordelen: "I love it"

Nadelen: "For a 1 hour flight from Chiang Mai to Bangkok, they served a delicious meal and hot beverages. Great seats in business class. Nice Thai lounge in Chiang Mai airport. Would definitely fly Thai Airlines again!"

Voordelen: "Airplane and staff"
Nadelen: "No headphones at board"

Nadelen: "Service, food, flying experience in short everything"

Voordelen: "Great plane and seat comfortable"
Nadelen: "Next time fly on Royal Silk"

Voordelen: "The crew did an excellent job."
Nadelen: "The plane was broken. Old. I paid for business and they couldn’t even allow business to board first. On screen entertainment was broke. Seats were broken. The seats DO NOT fold flat in business. Not a good experience, do not recommend. Fly Singapore airlines if possible, Thai airways just doesn’t have it together- plus it’s relatively the same price with way better amenities and experience"

Nadelen: "The whole booking experience and long phone and frustrating. Long phone calls with not very knowledgeable/understanding staff for clearing payment with Momondo was a farce. Using a corporate credit card I have used for several years. I didn't get confirmation before I went to bed. Only next morning, when I woke up 5 am for getting my flight, I finally had the confirmation. Could never get it before I went to bed 1.30 but - but they could confirm the payment was done alright! Hurray! Never booking with Momondo/Kiwi again."

Voordelen: "Very happy travelling with this airline"

Voordelen: "Would fly again. Really great airline. Food, staff and comfortable"

Voordelen: "The crew were very helpful and attentive, the food was really excellent ( note I travelled in business)"
Nadelen: "The lay flat bed was good but hard, entertainment was good but having travelled the route 7 weeks ago, not much had changed - but a good choice. We were late leaving but arrived on time"

Nadelen: "Petit dej"

Voordelen: "Air conditionner"
Nadelen: "Pas de retard Être à l'heure J'ai raté mon train pour Montpellier"

Voordelen: "Crew was polite, food ok, wine good"
Nadelen: "More comfortable seats with a bit more leg room"

Voordelen: "Personnelle professionnelle, siège vraiment confortable."
Nadelen: "Pas de wifi et le screen donne pas le information du vol."

Voordelen: "Le siege etàit parfait."
Nadelen: "Dans le vol Bangkok Milan, pas d’information sur la Durée du vol. Le screen donne pas d’informations et le wifi.c’est cassé."

Voordelen: "Entertainment was good."
Nadelen: "Complimentary polaroid Photo taking for families or kids or couples and friends. Photo can be placed in a special thai aiways frame for memory. If this is done while the flight is preparing for take off l, its gives a great start for the trip. Gifts for kids?"

Voordelen: "Crew was great, very polite and attentive."
Nadelen: "Give pillows to economy seat."

Voordelen: "Well done to all the crews."
Nadelen: "None"

Voordelen: "Personnel souriant"
Nadelen: "Repas pas assez copieux"

Voordelen: "Rien"
Nadelen: "Embarquement tardif Repas pas assez copieux Divertissement écran en panne pas de films ni de casque audio"

Voordelen: "Confort et équipages Repas Thaï"
Nadelen: "Difficile de trouver"

Voordelen: "Plenty of leg room"

Voordelen: "They were very hospitable, and although it was a short flight, they fed us a warm snack. Very kind!"
Nadelen: "N/a"

Voordelen: "Everything was as usual. Boarding can be improve a bit."
Nadelen: "This time I found the food was below Thai Airways standard (which was usually good to great)."

Voordelen: "Qualité de l'avion, espace convenable, peu de bruit, beaucoup de repas pour passer le temps et de passage pour les boissons"
Nadelen: "Vraiment très peu de films en français (même sous titré), embarquement qui dure une éternité avec aucun renseignement sur le pourquoi de l'attente..."

Voordelen: "Airline and cabin crew services are great. Comfortable seats. Nice perfume available in the toilets."
Nadelen: "Board was troublesome and wasted alot of time as the tube was not used.had to walk down a flight of stairs then wait for mini bus (with very limited seats), then take it for around 5-7mins drive to reach the plane. Then wait for the previous minibus's crowd to clear then walk another flight of stairs up the plane :( I can accept this from a budget airline but not a commercial airline at a usual well-equipped airport especially when it's at its own home country."

Voordelen: "Speedy boarding, early arrival and generally comfortable flight."
Nadelen: "The food choice was limited - and it was spicy which didn't suit me or the children. The flight was a little bumpy."

Voordelen: "I liked that they enforced the rule on boarding by rows as many airlines have given up trying to do that and its a free for all especially with certain groups of people."
Nadelen: "Food was alright, i had better food in Bangkok airways"

Nadelen: "Embarquement par bus. Pas top. Pas de file prioritaire pour pax business. Controle secu trop longs à bkk."

Voordelen: "De l'enregistrement à l'arrivée à destination tout a été facile et efficace. Le personnel au sol au moment du drop-off était accueillant et poli. Le personnel naviguant est juste exceptionnel on peut demander ce que l'on veut et ce même en économie class. Les compagnies européennes devraient s'en inspirer. La nourriture excellente et vraiment j'insiste sur la qualité du service."
Nadelen: "Rien à dire"

Voordelen: "Excellent service everything was perfect. Want to fly again on thai."

Voordelen: "Nothing! The plane left late and while waiting, the airco blastwd like a freezer. My feet and gands became numb and I got a terrible headache. Next, a chinese couple with a 1 year old toddler came to sit next to m: the child started wailing immediately and this lasted until 5 min before landing. It was like they had not a clue on how to handle a child and they had nothing to make it drink or suck or distract it. Worst flight in ages.."

Voordelen: "Very nice and friendly staff. We were fed a small meal on a very short flight."
Nadelen: "Ran an hour behind schedule. We boarded on time and then got delayed waiting for air traffic control. Landed about 40 mins later. Considering it an was an hour flight, a little annoying. We didn’t have another flight to catch or somewhere to be, but it could have been troublesome for others."

Voordelen: "Four delays. 3 hours late. Rough landing."
Nadelen: "Crew was polite."

Nadelen: "Severely delayed. Flight circled over Mumbai for over an hour. When we landed doors were locked and we were.told airline staff had the keys."

Nadelen: "Badly delayed and no information was given on the correct ETA and on the status of the connecting flight"

Voordelen: "The cabin crew was helpful and excellent service. The food was exceptionally good."

Voordelen: "got sick from the food"

Voordelen: "seats are comfortable, service is mediocre"
Nadelen: "Boarding in Brussels is always a hassle. The plane is never ready for boarding and one has to wait long time to access the plane. They start boarding but do not open the doors of the plane so everybody has to wait long in the tunnel to access the plane. It would be better not to start boarding."

Voordelen: "The seats were fabulous. Roomy and my girlfriend and I were indeed placed in the armrest adjoined style. Flight was quite smooth. For the difference in price I can not fathom why anyone would fly coach on THAI."

Voordelen: "Cabin atmosphere. Staff attitude. Cleanliness and modern."
Nadelen: "Seat is not very comfortable. Too straight up."

Voordelen: "Nothing"
Nadelen: "Bad onboard service"

Voordelen: "Accommodation and food"
Nadelen: "Notjinh"

Nadelen: "crew from Jakarta to Bangkok was worst"

Voordelen: "Flight was fine. Good entertainment. Skychat nice add on"
Nadelen: "Service not responsive when you called them. When seated on the middle sometimes difficult to get out, that's why the is a call button. The only problem, no reaction when activating that light."

Voordelen: "The seats, entertainment and food."

Nadelen: "Flight from koh samui to bkk cancelled and has to spend 2 hours on phone to arrange another flight. Catamaran gave me the wrong phone number for calling thai airways. Thai airways/vayama had originally booked me on another flight without confirming it would have been ok. Terrible in flight service especially on way back."

Voordelen: "They maintained darkness inside the cabin, thus I could relax well."
Nadelen: "Food was not good, also they served dinner at 5 pm which was very early for me. I had late lunch at 1:30 and was not expecting dinner at 5 pm. I did not feel hungry and so refused the meal. Unfortunately they served only a cup cake later in the evening. It was a 6 hour flight, thus a small cup cake late in the evening did not suffice."

Nadelen: "Inefficient security screening. Inspected every single bag, rather than employ scanning systems. Left 45 minutes late. No reason given. Luggage took an extra 40 minutes to unpack due to "technical difficulties"."

Voordelen: "Vegetarian food was ok. Crew was very polite and helping."
Nadelen: "Economy class Seat was hard, did not move back much, had very less leg room, thus uncomfortable, couldn't sleep on the flight"

Nadelen: "Outdated Entertrainment system... btw, no entertainment system... safety video had so many hiccups, need to restart multiple times. First flight which did not have either Pepsi or Coke products. Only carbonated drink available is spirite.. very disappointed. Crew was not friendly.. Even when the wish for entry or say bye, attitude and face they make towards Indian looking people was very unacceptable."

Voordelen: "Everything was on time and the food and service was good."

Nadelen: "One of the lady flight attendant in the economy class seemed to be not in a good mood and was quite rude."

Nadelen: "Quality of Indian food"

Voordelen: "The seats are fairly comfortable, and the service was great."
Nadelen: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."

Nadelen: "One really bad movie."

Voordelen: "The staff is very customer friendly. One of the best. I"
Nadelen: "In general the toilets are clean but for this trip they weren’t very neat."

Nadelen: "The flight was three hours late."

Nadelen: "short haul business class seat very uncomfortablev- flight delayed as usul"

Voordelen: "Friendly, cheerful crew. Clean plane & good entertainment. Food was hot & decent."
Nadelen: "More food, drinks & snacks. Especially on such long flights."

Voordelen: "The food was okay which is much better than the outbound flight."
Nadelen: "The seat is quite narrow but it's okay for me. However, I do think bigger people might have problems with it."

Voordelen: "Really good flight, no complaints here. Friendly and efficient staff."

Voordelen: "Crew on leg from Melbourne to Hong Kong terrible - Hong Kong to Boston good"
Nadelen: "Put a Priority tag on our luggage; Have the Pasta meal for someone sitting in the second row of Premium Economy and then let me eat the economy meal that you substituted instead of interrupting me four times to give me the Premium Economy meal that you said you didn't have. Use a plane other than th"

Nadelen: "Hi. I want you to pay me back half of my air tickets that I paid+ my expenses that I spent. I bought from you air tickets with Scoot airlines from H.K to Singapore on 30 December and back to H.K on the 3 January. when I came to the H.K airport to check in with scoot airlines they said to me that I can't go to Singapore because my passport expired on 2 of June and it's less than 6 months if I want to go to Singapore I need to have in my passport more than 6months. sow in the end I lost the ticket to Singapore and not only this I went back to H.K I toke a room in the hotel 150$ and the day after I went to the embassy of Israel to extend my passport and I bought a new air tickets with Cathay Pacific 350$ to go to Singapore. its mean that I lost my ticket +500$ .and all this because you never informed me that my passport needs to be valid more than 6 months . you can see also in your letter its written there that my passport need to be valid there is not any thing about 6 months. if you was telling me that before I could change my passport. sow pleas I insist that you will pay me back half on my ticket that I lost + my expenses 500$. if I will not get it back my story will be all over in the internet about you I suffered a lot"

Nadelen: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"

Voordelen: "Disciplined, timeliness."

Voordelen: "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"

Nadelen: "Good flight"

Voordelen: "Good seat - request granted"
Nadelen: "They gave menu only to find out they ran out of what I wanted. Don’t even show or hand out menu so passengers won’t expect."

Voordelen: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"

Voordelen: "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Nadelen: "Peu de film en français"

Voordelen: "Friendly service on time flight"
Nadelen: "Boarding for premium economy had no special boarding. We were forced to stay in a long long line even though we paid almost double the fair with premium economy. All our other flights we got earlier boarding. There was no explanation given when I asked"

Nadelen: "The stopover in Hong Kong was longer than I would have liked."

Voordelen: "The crew and entire ground staff very courteous. Good entertainment choices. Crew tried their best to make a good experience."
Nadelen: "Decent 777 planes, but felt dated and very cramped. Food was disgusting and limited options."

Voordelen: "Great crew, very professional. Food good. Easy boarding. Staff at check in were great fixing the problem of my seating."
Nadelen: "I had booked my seats online, however nothing was in place when checking in."

Nadelen: "Delayed flight and promised me in Chicago and in Flight that the plane in Hong Kong would wait. Now I am sitting inside the Airport waiting until morning to fly out. I will never fly with them again. LIARS!"

Voordelen: "As usual, the crew was great and the planes and pilots are great also. CP is always punctual, as well."
Nadelen: "I'm 6-4 , so I enjoy any extra space I can get. For this reason, I like the CP planes that seem to have more space than competitors. However, when the person in front of me reclines for the ENTIRE flight, my screen is too low to watch, I cannot use my try to eat and its like having someone laying in your lap.........it should not be allowed ( reclining)."

Voordelen: "Good food, service, and inflight entertainment."
Nadelen: "Not boarding by zone, made it disorganized and hectic."

Voordelen: "Great crew and spacey seating."

Voordelen: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Nadelen: "Crew appear disinterested in the service."

Voordelen: "A very enjoyable flight experience, everything was very smooth."

Nadelen: "Delayed departure Last minute gate change Very very late baggage arrival"

Voordelen: "The food was excellent. The seats were comfortable (even in economy) and tilted back more than other carriers, making it much easier to sleep. The flight crew were very helpful and concerned with passenger comfort."

Voordelen: "The crew was friendly and the flight was comfortable. There were two service representatives to take me on the golf cart from my gate in Terminal 1 when I landed to the bus departing from Terminal 2 to Terminal 4 where my connection was. It was unexpected, but saved a lot of stress based on the distance I had to travel within the airport to make the connecting flight."
Nadelen: "They recently moved the Cathay Pacific flights to the new Terminal 4 in Changi in Singapore. The connecting distance was significant to get from the Terminal 1 gate to the bus leaving from Terminal 2 to get to Terminal 4. Changi is usually VERY efficient, but this was a real inconvenience to not have direct transport from T1 to T4. Also, the lines for Cathay are not properly sorted by First/Business and all status frequent flyers. There were no ropes or anything organizing the queue, so there were well over 150 people lined up for the priority boarding with no clear queue. At that point, there is no priority. Time to get better organized."

Voordelen: "Flight Attendant gave us good excuse!!"
Nadelen: "Bad service and cheap food."

Voordelen: "Le service, la nourriture, la rapidité. Tout bien été"
Nadelen: "Rien"

Nadelen: "Quality of the veg food.requires improvement."

Voordelen: "More leg room, incline on seats, blanket, pillow."
Nadelen: "All the adverts on Premium Economy with Cathay Pacific are inaccurate. It is NOT your secluded compartment. The curtain to economy is ALWAYS kept open...NO privacy. Food is EXACTLY SAME as economy. In LAX had to REMIND them that Premium Economy has priority boarding. There is no champagne on arrival at your seat...you have to ASK for it. Crew is always HURRIED. When you ask for a beverage or a snack, hostess and stewards have ATTITUDE. it's like they are doing a big FAVOR. Really??? we spent lots of EXTRA MONEY to be in this class. Restroom was difficult to access. Overall MAJOR DISAPPOINTMENT"

Voordelen: "Arrived 40 minutes ahead of scheduled arrival time. Food and drinks on board were above expectation compared to other airlines like KLM, China Southern. Cathay delivered a smooth and great service throughout this trip as per usual."

Nadelen: "In Canton (Guangzhou) aangekomen was er een zeer lamé wachttijd bij de douane van ongeveer anderhalve uur voordat ik aan de beurt was. Dit heeft verder niets met Cathay te maken maar wel met de vluchthaven."

Voordelen: "Vriendelijkheid en flexibiliteit personeel, goeie app van Cathay en keurige aansluiting op vervolgvluxht."

Nadelen: "Hindi movies not that many choices."

Voordelen: "Crew was great, entertainment was diverse, blankets were comfortable, and food was good. I think I'll make Cathay Pacific my airline for East Asia US travel."
Nadelen: "Nothing to complain about it improve. It was an easy, efficient process to get on and off the plain."

Nadelen: "Customer service is mediocre, nothing specials about their food. You have to ask for snacks on 13 hours flight."

Voordelen: "Liked the food and everything else"
Nadelen: "Total flight time was more . It was extra to go to Hing Kong from India . Normal flight time to Toronto from India is 16 hours in other flights . Does not seem like a good idea to waste 4 hours more when you come to Toronto from India by Cathay Pacific . I wish I was in some other flight to save time . The route of he flight was long"

Voordelen: "Via scherm goede vlucht info. Waar je je bevond op de wereld in mooie animatie. Camera's naar voren en op de staart. Prachtig."

Nadelen: "We were scammed by Kayak and Cathay Pacific. We had entered all our information correctly: first, middle, and last name. Cathay Pacific did not print the middle name of the boarding pass. Apparently, Hong Kong is strictly on the passport exactly matching the boarding pass. We were stopped before security and Cathay Pacific decided it was the perfect opportunity to charge us $400 for a rebooking instead of amending the name, which we had entered correctly in the first place. We were pushed back and forth between kayak and cathay when kayak told us they weren't able to change the name on the day of the flight. Will never fly cathay or book from kayak again."

Voordelen: "Veel ruimte, fijne zit, goede info waar je hè op welk moment bevind. Veel films te kijken."
Nadelen: "Niets"

Voordelen: "Got upgraded to business BOS - HKG. Very nice!! Nice new feeling 777 also."

Voordelen: "The seat in the economy is very comfortable. The cabin is very clean."

Nadelen: "Where to begin....The flight was delayed an hr leaving Hong Kong. Then we were rerouted without notice to Newark International. Upon landing and changing our plans, we were told we were actually proceeding to our original destination in JFK. However, we have to wait for a new crew and we're stuck on the tarmac, on the plane for additional couple hrs. The experience was very aggravating, especially after such a long flight. Additionally, I find Cathays lack of transperancy with their customers very unprofessional. Sad as this is my preferred airline to flight but will take this into account for future bookings."