It was a 1hr delay in Dubai Airport for some unknown reasons. That's the only bad part other than that it was a good experience.
Emirates chauffeur drive booking at the arrivals needs to go back to the old ways. I hadn’t booked a chauffeur drive as at Dxb airport you could get immediately, however, now you have to book and I had to wait 25 mins to get a vehicle and that too after making requests to supervisor
Le personnel l’accueil parfait
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey."
Voordelen: "I liked the way of grouping the boarding , and the "ICE" facility had a great options, crew was so helpful."
Nadelen: "It was far away from the gate to the place of passport clearance and baggage reclamation area, we walked a lot."
Voordelen: "Crew was great"
Nadelen: "The seats were pretty stiff compared to the A380 business class seats on my preceding flight."
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "Crew was amazing. Flight was on time. Seats were good per economy class"
Nadelen: "Food could have been better"
Nadelen: "When boarding from JFK the plane was like a Sauna. The ACs were not working till the plane took off. So for an hour we were in a hot Sauna in an A380 supposedly the best airplane that Emirates has. That has never happened in Emirates flight earlier btw"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Nadelen: "Emirates are a quality airline unlike BA and KLM."
Nadelen: "Info system is not that easy to navigate So hard to find a movie"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Voordelen: "The Cabin Crew is pleasant when you are boarding the plane"
Nadelen: "If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Voordelen: "Amazing crew. Seat upgraded to business class. Superb service and comfort!"
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "Emirates Airlines are the best Airlines in the world and I always travel with them all over the world"
Voordelen: "Service et confort"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "Hospitality, service, crew and everything was well"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Voordelen: "The staff was very helpful in many ways."
Nadelen: "The seats that I booked online were not available when I checked in for the flight."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Voordelen: "I find the A380 in the Emirates configuration to be more comfortable than other planes/configs."
Nadelen: "Wish we had a few more choices like carnatic music and an expanded list of movies."
Voordelen: "Parfait en 380 silence et confort"
Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"
A long haul flight needs roomy and comfortable seats.
Airlines lost all my bags and is not being helpful at all in tracing them. Value of baggage is over $25,000. I expect a full refund and expect to be compensated for the loss.
My check in baggage got misplaced with other baggage. I have been helped by fellow passenger and fellow indigo member to get back my luggage.
Delayed and hour talking off and delay the other end unable to get into the gate, had to wait on the runway for almost 40 minutes, not what you need on a 25 hour journey from Australia to the UK. No reason was given for the delay taking off, on arrival because we were late our gate was taken. Poor experienced.
Clean, neat, well maintained and on time performance.
There was flight delays due to long ques of on-boarding process.
Services were excellent and given on time.
Voordelen: "Great crew! Excellent business class suite"
Voordelen: "Crew was nice and attentive."
Nadelen: "I was disappointed that the middle seats were booked too. I was expecting the middle seats will be kept empty for social distancing purposes."
Voordelen: "Amazing crew, seats were super confortable. Overall top experience !"
Voordelen: "Good service in future always Qatar Airlines"
Nadelen: "Too hot in the plane - was far too hot. too late the drink...after I eaten."
Voordelen: "Crew was great, seating was cramped."
Voordelen: "Crew was good"
Nadelen: "Boarding, comfort of seat"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "My FA from IAH to DOH was outstanding. She made sure I was comfortable the whole flight"
Voordelen: "Crew was very attentive & met all my expectations."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Nadelen: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Own entertainment device"
Nadelen: "No snacks"
Voordelen: "Excellent meals. Pleasant cabin crew. Good inflight entertainment system and choices. Concerned about short connection in Doha but no problems. Good signage."
Nadelen: "No complaints."
Nadelen: "Peu de nouveaux films"
Voordelen: "I was flying first time via Qatar and I am very impressed how excellent was everything."
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "The wider space between all seats and the selection of the food"
Nadelen: "Nothing at all"
Nadelen: "Wrost app I don’t advise any one use it cause"
Voordelen: "service, food and cleanness"
Voordelen: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Nadelen: "Entertainment devices are slow to respond."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "I didn't like that I had to get off the plane and then put back on the plane. That was not noted when buying the ticket. That is important information."
Voordelen: "Every aspect of flight was wonderful, though I’m sure that fly"
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Food was better"
Nadelen: "Seating was not tight"
Voordelen: "Requested for a aisle seat. Done without any issue. Very good food."
Nadelen: "Airport in Istanbul"
Voordelen: "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"
Voordelen: "Service ,food"
Nadelen: "Boarding take long time"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "Friendly crew, boarding on time, leaving and arriving on time, well maintained planes, clean."
Nadelen: "The seats were so close to each-other that you can't even get in or out without a big effort. I am not a large person, but I am pretty tall. Fro someone over 6 feet tall, the seats are like a torture chamber."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "The service was nice and courteous"
Nadelen: "The seats were extremely uncomfortable.I have traveled business class in other airlines for same price and their comfort level surpasses Turkish airlines by a huge margin."
Voordelen: "All around quality Airline..."
Nadelen: "Redundant security checks, even at the gate area!"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Nadelen: "Check in process with unfriendly and unprofessional staff"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Super service clean nice airplane ✈️ departing arriving on time"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Nadelen: "Last minute gate assigned and then changed"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Nadelen: "Flight was late leaving Nairobi due to a catering issue. Missed connection through Istanbul to Manchester. Placed on AF flight to Paris then Manchester. Paris flight was delayed. Missed connection to Manchester. Paid for my own hotel room overnight in Paris CDG. Flight will arrive a day late in Manchester. That means I have missed my flights from Manchester to UK with Air Lingus (booked through Kayak website) It seems I must now purchase a new ticket to get home from Manchester to Nashville. All expenses I can ill afford. Lesson learned...cannot afford to use Kayak anymore...sorry."
Voordelen: "Boarding was completed very quickly. Flight arrived on time"
Nadelen: "Screens were very small Issue with with overhead space"
Voordelen: "The crew is always very friendly and helpful. Plenty of space in the overhead bins."
Nadelen: "The seats are cramped just like any airline."
Voordelen: "Services and quality of food"
Nadelen: "Bit warm the plane"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Nadelen: "I did not like the way I was treated by supervisor st the checking desk while checking at Nairobi, I am not sure if he is an employee of the airport or of Turkish airline. he frustrated me and was not offering any assistance, I also realized that he frustrated two other people during and another staff says he is fond of doing that all the time"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Voordelen: "Flight was delayed. Flight time was changed 5 times."
Voordelen: "Great food and service. Turkish Airlines has always had a good reputation as we flew with them for years and that hasn't changed. My only one peeve was that I was asked by the flight to sit next to an unaccompanied minor in case of energency. Being a mother. I thought, no problem. The child then became my responsibility on a ten hour flight. Boundaries were crossed when it graduated from assistance to responsibility byt little one could do mid air."
Voordelen: "Unfortunately I was extremely not happy with the flight I had a layover for about 11 hours and every time I spoke with a representative they didn't have any new information"
Nadelen: "The customer service experience along with the unorganized procedure for a delayed flight."
Nadelen: "Flight attendants need to be friendly ."
Voordelen: "Merci à Turkish Airlines"
KLM is never consistent with services. Sometimes you get lucky with great comfort and other times you are forced to squeeze in a box for a seat. The food is always subpar and they have become so unfriendly when you need help. But hey, they are always on time and they have good connections.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Wi-Fi didn’t work. Boarding was totally confusing. Guy next to me took more then his area. Constantly touching me pushing on me. Had a bag blocking getting out. Almost fell. Crew didn’t help
New 737 and seats too confining
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Friendly crew, great access to a variety refreshments, robust entertainment library."
Nadelen: "No suggestions."
Voordelen: "Terrific hot breakfast in bus. class"
Nadelen: "Window did not darken like the others."
Nadelen: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."
Voordelen: "The socks offered in business were comfortable and nice looking. The red wine was good."
Nadelen: "The food was just average and the seat not too comfortable"
Voordelen: "Excellent crew, good food & movie selection."
Voordelen: "The crew was pleasant"
Nadelen: "Baggage checkin & flight boarding was slow & disorganized."
Voordelen: "The seat was a little uncomfortable but the crew were amazing."
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Nadelen: "Delays, took my hand luggage into the hold,"
Nadelen: "This was just a short commuter flight from Lyon to Amsterdam for connection."
Voordelen: "Crew was pleasant but not attentive to detail. Bypassed is completely for snack and drink towards end of 9 hour flight!"
Nadelen: "Pay attention to passengers."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "Just the cabin crew being nice"
Nadelen: "Punctuality KLM is always late"
Voordelen: "Helpful and kind crew"
Nadelen: "I wish there was WiFi"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"
Nadelen: "At the check in they made me pay 50€ for my luggage. This is really upsetting because from Houston to Venice they didn't make me pay. Either the website wasn't transparent or the lady at the desk made a mistake. Very upsetting, one luggage should be included."
Voordelen: "Flight duration"
Nadelen: "Very stingy with the drinks Cramped seats"
Voordelen: "Everything OK"
Voordelen: "Smooth flight."
Nadelen: "Seat a little cramped."
Voordelen: "Very pleasant, professional crew"
Nadelen: "Very slow check in. Mainly because other passengers obviously don't read instructions re: weight/contents of cabin bags etc. Would be helpful if there was additional staff to deal with them away from check in desk. This would mean that others did not have to queue for 25 minutes because the check in girls also had to deal with them"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "Good flight, arriving well on time."
Voordelen: "The entertainment options were good."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "expedited check in with nice staff. Security staff were pleasant, and the entire check in process for everything was easy"
Nadelen: "there was no lounge close to our departure gate"
Voordelen: "Sandwich was incredibly tasty (although not much filling)"
Nadelen: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Voordelen: "Service, technology"
Nadelen: "Could not print by boarding card and was not allowed to board in Amsterdam"
Voordelen: "Good information and helpfil boarding."
Nadelen: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Voordelen: "The food and the punctuality"
Nadelen: "The technology in interteiment is not touch screen"
Voordelen: "The cabin crew were pretty good. That's about all that was good."
Nadelen: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."
Voordelen: "The last two times we connected in Amsterdam to Humberside our luggage was delayed. This time it wasn’t. The simple things give the greatest satisfaction"
The crew was excellent good service very clean good food good entertainment unit
Voordelen: "sorry had to cancel due to covid-19"
Nadelen: "sorry had to cancel due to covid-19...still waiting for refund ??"
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Voordelen: "is nice flay"
Nadelen: "they are ok"
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "Seat are too narrow, leg room was ok, plane temperature was too warm."
Nadelen: "Flight take off was delayed by almost an hour."
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Main meal (Singapore noodles) was actually ok."
Nadelen: "The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful."
Voordelen: "Planes were good with good leg room"
Nadelen: "For Asian Veg Meal, they served Paneer for breakfast, lunch and dinner. The spacing between meals was quite large. Entertainment options for adults and kids were quite limited."
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Nadelen: "We lost an item and while we are in airport waiting for next flight even though we know it would have got recovered by airport staff there is no way of getting it back unless we download a form online , print , fill the form and sign , scan and send it in email to lost and found team. This is unlikely and complex process for anyone while in airport to get access to print, scan etc. we wish this was more simpler process Cabin was too cold and staff deny bluntly to make any adjustment saying some other set of passengers complained that cabin is warm.. I have not seen anyone who could sit around with out blanket on them and we had to get double blankets and wrap ourselves in there"
Voordelen: "Vegetarian meal."
Nadelen: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "I found the crews and their services good. Food served was tasty and healthy."
Nadelen: "The seat layout wasnt good. In a Boeing 777-300ER generaly the seat layout is 3-3-3 in a row, where as in etihad aircraft it was 3-4-3 in the economy. Th seat was very congested for a long haul flight."
Voordelen: "Incredible crew. Outstanding service."
Nadelen: "Business class layout was not great. Interior layout needs refurbishment!"
Voordelen: "great plane, comfort, crew"
Nadelen: "Food and entertainment"
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "Comfo seat"
Nadelen: "Too ismail for the seat"
Voordelen: "Though I missed the Outbound flight, was given a seat on the next available flight and offered a free meal in the airport. Seating was very comfortable."
Nadelen: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Food was average and with no variety."
Nadelen: "The flight left > 2 hours late from JFK to Abu Dhabi, and my connection was changed midair. Instead of changing it to the next flight, they changed it to a flight 16 hours later so I missed my entire day of meetings. The paid internet did not work inflight so I couldn't check my connection or receive emails. The crew was not friendly, and they also wouldn't give anyone any information about their connections during the flight, which resulted in ~80 people rushing the crew and the desk. It was very messy."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Le confort , le calme"
Voordelen: "US immigration was a breeze at Abu Dhabi. Online check in was not working. Abu Dhabi airport had a lot of options for passengers in transit. Flights were on time."
Nadelen: "Food was terrible on the flight. Baggage was not handled properly."
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Voordelen: "The Airbus A321 flight was much more comfortable than the 1st leg. The service again was good"
Nadelen: "There wasn't anything not to like."
Nadelen: "Food is terrible and they always run short of food."
Nadelen: "The restrooms were not clean and stinky."
Nadelen: "Food choices were limited"
Nadelen: "The food was not good and our flight attendant was not attentive. He didn’t make the people in front of us put their seats back up for landing. There were no blankets when we requested one."
Voordelen: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
Nadelen: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."
Voordelen: "Free movies Cleanliness Friendly staff"
Nadelen: "Provide free internet Use no plastic"
Nadelen: "Leg room not good"
Voordelen: "Everything was OK"
Nadelen: "The e box entertainment options are very limited in terms of movies and tv series"
Nadelen: "Food choice was limited. Entertainment choices were inadequate."
Nadelen: "Customer service in Abu Dhabi was terrible. The flight itself was average at best. It was nothing like I expected. I will not fly Etihad again."
Nadelen: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Voordelen: "Service. Crew was nice and always with a smile. Great takeoff and landing very smooth. Flight on time."
Nadelen: "Not much"
Voordelen: "US pre clearance"
Nadelen: "Crew was very rude. Food was not good. Meals were served late. No adequate snacks on board"
Nadelen: "Customer care"
Nadelen: "No legroom. Inattentive stewards."
Nadelen: "long walk at abu dhabi airport."
Voordelen: "Good service"
Nadelen: "No comments"
Voordelen: "Punctual. Orderly pretty good crew. This flight is not that good usually"
Nadelen: "No space for overhead luggage. Seats are not great."
Nadelen: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."
Voordelen: "Same like above"