Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten van Brussel-Nationaal naar Kinshasa
|maart||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 13%.|
|juli||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 26%.|
Gemiddelde prijs retour
|€582||(gemiddelde prijs in de afgelopen 2 weken)|
Topdeal enkele reis
Brussels Airlines, Air Canada en United Airlines hebben hun wijzigings- en annuleringskosten stopgezet voor vluchten van Brussel-Nationaal naar Kinshasa N'djili. Bevestig het beleid op de boekingssite.
Voor de meeste bezoekers uit Brussel-Nationaal geldt dat zij een negatief COVID-19-testresultaat dienen te tonen en/of in quarantaine dienen te gaan voor toegang tot Kinshasa.
Lees meer over de reisbeperkingen voor Kinshasa
Bezoekers uit Brussel-Nationaal hoeven niet in quarantaine te gaan nadat ze in Kinshasa zijn aangekomen.
Bezoekers uit Brussel-Nationaal moeten een negatieve RT-PCR (NAAT)-test laten zien, die uur 168 voor vertrek naar Kinshasa is gedaan.
Mondkapjes:Verplicht in openbare ruimtes.
De gemiddelde directe vlucht duurt 8u 05m, voor een afstand van 6236 km.
Per week gaan er 20 (directe) vluchten tussen Brussel-Nationaal en Kinshasa, gemiddeld 2 per dag.
In de afgelopen 3 dagen zijn de goedkoopste tickets voor een enkele reis gevonden op Brussels Airlines (€366) en RwandAir (€383) en zijn de goedkoopste tickets voor een retour gevonden op Ethiopian Air (€516) en Brussels Airlines (€530).
Brussels Airlines flies 10 keer per week (maandag, dinsdag, woensdag, donderdag, vrijdag, zaterdag), United Airlines flies 6 keer per week (maandag, dinsdag, woensdag, donderdag, vrijdag, zaterdag), Air Canada flies 4 keer per week (maandag, dinsdag, donderdag, zaterdag).
Voor vluchten van Brussel-Nationaal naar Kinshasa is maandag gemiddeld de goedkoopste dag om te vliegen en woensdag de duurste. Voor vluchten vanaf Kinshasa terug naar Brussel-Nationaal werden de beste deals gevonden op donderdag, met woensdag als duurste dag.
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten van Brussel-Nationaal naar Kinshasa.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket van Brussel-Nationaal naar Kinshasa binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Kinshasa vliegen met één bepaalde vliegmaatschappij en terugvliegen naar Brussel-Nationaal met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien, als je naar Kinshasa van Brussel-Nationaal vliegt. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "The two check in bags rule."
Nadelen: "Not applicable"
Voordelen: "I was happy to avail of Wifi in the sky."
Nadelen: "No entertainment! For an major international flight, one expects some seatback entertainment"
Voordelen: "Well organized on check in. Attentive"
Voordelen: "Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport."
Nadelen: "Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy."
Voordelen: "Rwanda Air is the best"
Nadelen: "Landing at Kigali was bit rough"
Voordelen: "The crew members are very polite and professional"
Nadelen: "The food is not very nice, the drink is don’t taste so great either . The airline seats are too small"
Voordelen: "Friendly service"
Voordelen: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Nadelen: "As I said, I liked everything. From the departure to the landing"
Nadelen: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."
Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"
Voordelen: "They respect the timing"
Nadelen: "The luggage escalator is not working and you have to carry it from one point to another..."
Voordelen: "Fligh was on time, front desk staff were very helpfful, flight staff were friendly"
Voordelen: "The food initially given at 2:00am IST was really good and so I didn't even have to wake up again to eat."
Nadelen: "The breakfast was not as appetizing."
Voordelen: "The Airbus. The crew's simple commitment to excellent service"
Nadelen: "The unconventional check in closure 90mins to departure even when the plan arrived late"
Voordelen: "Good and clean planes, good service"
Nadelen: "We had couple of ours delay and not well communicated"
Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"
Nadelen: "We incurred significant extra costs (visas, taxi, hotel costs) because Rwandair changed our flights around from what we had originally booked, with no compensation or help navigating the visa process."
Voordelen: "Friendly staff, decent snacks and entertainment options"
Voordelen: "New airline. Left 20 mins early."
Nadelen: "The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work."
Voordelen: "Landing was very smooth. I got window seat as requested."
Nadelen: "My bags were mistagged and almost sent to Lagos instead of Nairobi. The agent noticed the error after the second bag was tagged. He went to search for my first bag that already went down the ramp. Although I gave him the exact description of the bag (purple hard case), he retagged the wrong one (red soft case). Good thing he took a photo. Third try was the charm but shouldn't have happened in the first place. Agents need to be more diligent with where they are sending bags and to double- and triple-check before he luggage is sent down the ramps."
Voordelen: "My sister and I were travelling to and from Tanzania through Kigali. The crew was great and our flight was easy."
Voordelen: "Was good on time"
Voordelen: "The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination."
Nadelen: "The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived."
Voordelen: "Everything was on time and comfortable. Will take the same flight again in the future."
Nadelen: "Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!"
Voordelen: "Very slow check in. Bit slow and chaotic at gate. Pleasant enough service but not excetional. Smooth flight. Informative pilot. Silly short bus ride to terminal. Very very long wait for baggage."
Voordelen: "The crew was very welcoming"
Nadelen: "We had a delay of 40 minutes at Kigali airport without prior announcement"
Voordelen: "Like Kigali it was clean and efficient."
Nadelen: "Food is almost inedible"
Nadelen: "Time management"
Nadelen: "No entertnainment"
Voordelen: "Planes were great and flight crew excellent."
Nadelen: "On arrival at Kigali airport we were quickly moved through security to the departure area. This area was hot and without any facilities for toilets or water. We sat there for at least 1 hour and was a low light in out trip."
Voordelen: "Clean, comfortable plane and seating. On time service, courteous attendants. A meal served on a flight that was only about an hour in duration - very nice. Very pleased with this airline."
Voordelen: "Everything went well as expected..."
Nadelen: "We were delayed by 1 hour because more cargo was being loaded on to the plane. When we arrived in Kigali, we found that our bags had been left behind to make room for other cargo. We arrived and checked in well before the 1 hour cutoff and we were under the weight limit, so there was no reason for our baggage to be left behind. We were informed that our bags would NOT be delivered to us at our next destination, that the burden was on us to retrieve them AND there was no stipend or any type of refund to compensate us for the inconvenience. Since we were continuing our travel by road to Uganda, we had to pay extra to have a driver return to the airport the next day to retrieve and deliver our bags. This is very, very poor customer service!"
Voordelen: "RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi."
Voordelen: "Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa."
Nadelen: "Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn't see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes."
Voordelen: "The Rwandair plane was modern and clean. Kigali airport has a nice cafe, and check-in was efficient. The plane left a few minutes early."
Nadelen: "Check-in closes one hour before your flight. Economy class: Food was a clingwrapped sandwich. The attendant gave me two bottles of a good South African wine. Security has gotten quite uptight at Kigali airport. They now stop your cab a couple hundred meters short of the airport, and have a dog check the vehicle. You have to pass through another security checkpoint at the entry to the airport building, and a third security into the boarding area. The final security check even takes away any empty bottles you have. And don't take any fingernail scissors in your handcarry, even if they have blunt points. You may have an hour or more wait in preboarding, and without water or bathroom excess. So takke care of these needs in advance."
Voordelen: "Clean planes"
Nadelen: "Ground crew at NBO - Rwanda Air has Kenyan Airways do the work in the terminals. Bad idea!"
Voordelen: "Crew were pleasant. The flight was comfortable."
Nadelen: "The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight."
Voordelen: "Everything was excellent, service, cabin, food."
Nadelen: "First announcement cockpit was just before landing. Would have liked some information before takeoff and once in the air"
Voordelen: "Orderly, organized, courteous"
Voordelen: "Unfortunately i missed the flight from kla to Nairobi via Entebbe due to closue of Entebbe Road. Return from Nairobi was okey but was delayed for about 40 minutes"
Nadelen: "Food needs to be addressed"
Voordelen: "They were professional, timely and courteous. Except for one flight attendant who was a bit rude, the entire flight was enjoyable"
Nadelen: "The rude flight attendant who was welcoming people to the plane"
Voordelen: "Free wifibat the airport and the charging stations"
Voordelen: "It was a short flight and all went well. We even had time for a snack."
Voordelen: "Service! Smooth ride and good food!"
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "The customer service, the seats were comfortable and the food was great"
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "Sleeping accommodations, storage, crew attentiveness in business class was outstanding. 5he business lounge in Istanbul was the best ever. Great airline."
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Professional nice food"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "The food was such a treat! Fresh and delicious. Bathrooms very clean for such a large flight"
Voordelen: "Boarding, on time"
Nadelen: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Nadelen: "Warm airport and warm plane à/c needed"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Nadelen: "Weeks before the flight, Turkish Airways denied giving me a seat. In the day before the flight their on-line computer system did not recognize my ticket number all though it has for the previous three legs of the ticket. When I arrive at the airport I was told the flight was over booked and giving a stand by boarding card. There were about 15 of us with stand by. Only two were denied boarding. Although they did not say so it was clear it was because it was a Kayak reservation. It took 3 1/2 hours in Istanbul airport to get a boarding pass on the next flight. I spoke to eight Turkish Airway representatives. None of them were helpful. Each shifted me to another office elsewhere in the airport without giving me clear direction. Apparently the issue was that they did not want o pay compensation although I never asked for this. In the final office back outside passport control I said I was looking for a boarding pass not compensation.. They gave me on on the 6:10 pm flight and had me sign a statement that I had received 600 Euros in compensation. When I arrive at JFK, my bag was not on the flight. They say they will deliver it today."
Nadelen: "Flight attendants need to be friendly ."
Voordelen: "Merci à Turkish Airlines"
Voordelen: "The food and amenities were alright."
Nadelen: "It left late, the plane lost my friend's luggage for a day."
Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."
Voordelen: "Great crew. Super nice to our 4 year old daughter. They were quick, extra polite and efficient. I'm usually quite picky but this leg was perfect."
Nadelen: "It was all good(which I rarely get to say these days on any carrier)"
Voordelen: "L'equipe etait serviable et courtois."
Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"
Nadelen: "The tickets were booked on Turkish air but serviced by Air Canada. Neither company could change flights, check in or check me out of each other's systems. This caused most of my late night delays and struggles. Beware when using either or other online companies serving other vendors"
Nadelen: "Cramped economy seating, but usual for these days."
Voordelen: "Gold thing is that the flights are always on time."
Nadelen: "My charger got confiscated in Istanbul, too bad. I should have been told about this."
Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"
Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."
Voordelen: "I did like it"
Nadelen: "No individual air vents to control temperature"
Voordelen: "Le systeme media est très intéressant dans les gros avions. Mais dans les petits avions il n'y en a rien."
Nadelen: "Un sandwich comme un repas n'est pas suffisant, et encore on a un seul choix de sandwich. Il y avait un delai .mais c'est pas grave"
Nadelen: "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"
Voordelen: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"
Voordelen: "Crew was great, on time flight, clean plane."
Nadelen: "Entertainments options were shockingly few. Honestly have not been on a plane recently with so few and limited options of TV series and movies. I was extremely surprised. Wish I had know and I would’ve had more options for my family."
Voordelen: "Yes, Very good"
Voordelen: "I liked how generous they were with food and drinks"
Nadelen: "Free WiFi could have made the flight a lot better"
Voordelen: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Nadelen: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."
Voordelen: "The crew was informative"
Nadelen: "Inflight sandwiches"
Nadelen: "Everything was good"
Voordelen: "The crew was amazing, flight on schedule and good entertainment."
Nadelen: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."
Nadelen: "Fix the damn KIOSKS at Vienna!"
Nadelen: "Don’t be late"
Nadelen: "1. In Flight Entertainment 2. Controlled In Flight Temperature"
Nadelen: "Staff rude and short"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Nadelen: "We were allowed to choose our seats from SFO to Amsterdam but not for the return flight. I like to be able to choise my seats when I book the flight. Choosing seats 24 hours before is not convenient when traveling for the return trip."
Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"
Voordelen: "My seat"
Nadelen: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Voordelen: "Cabin facilities"
Nadelen: "They didn’t bring one of my bags"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Nadelen: "Not having to walk outside in Edinbur4gh to board the flight."
Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"
Voordelen: "absoluut geen klachten"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Nadelen: "Uitermate tevreden!"
Voordelen: "Lovely crew, very helpful"
Voordelen: "The crew were amazing and the flight was very smooth."
Nadelen: "Keep up the good work"
Voordelen: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Nadelen: "Less legroom, storage space, bad food, few movie options."
Voordelen: "The service"
Nadelen: "The food."
Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."
Nadelen: "My suitcase didn't come with the airline."
Nadelen: "Not enough leg room"
Nadelen: "wasn't able to take the flight since I missed it"
Nadelen: "I’ve traveled a lot internationally and this was the WORST flight I’ve ever had to endure. I felt like I was being tortured and didn’t sleep at all and so slept when getting into Amsterdam rather than being able to explore the city. I was out $200 for the Airbnb (could’ve stayed in the airport cheaper) and $200 for a dinner cruise I slept through. NEVER AGAIN"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "Good flight, very attentive crew."
Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"
Voordelen: "Food and staff behaviour"
Voordelen: "The attendants took great care of us. Super smooth flight."
Nadelen: "Customer service"
Voordelen: "Sound was broken on my TV set!"
Nadelen: "Called stewardess twice to assist. No response!"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"
Voordelen: "I got some rest"
Nadelen: "unable to charge my phone or watch movies"
Nadelen: "Actually the Welcome on board announcement. The part where they special welcome loyalty program members. I do not get that... I am an explorer holder my self, but really?? so other paying customers are not as welcome. This is leftovers from the older days.."
Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"
Nadelen: "Le menu est à améliorer"
Voordelen: "Easy boarding, entertainment"
Nadelen: "Crew was not very friendly on bot departure and return flights. Will make me reconsider Air France in the future."
Voordelen: "How great everyone was and smooth sailing."
Nadelen: "Made sure the flight was not over booked."
Voordelen: "The rest area"
Nadelen: "The airport was cold and it should be warmer"
Nadelen: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"
Nadelen: "I dint like the way you guys sold me the tickets with only one bag to check in with when I went to the airport I’ve got to pay 58 pounds extra I was not happy with you guys so next time you have to tell your customers before they buy the tickets that’ it’s one bag check"
Nadelen: "Thé qualité officielle the images"
Voordelen: "The seat was very comfortable."
Nadelen: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."
Nadelen: "Geen wifi voor 9 uur"
Nadelen: "Couldn’t understand announcements"
Voordelen: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Nadelen: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Voordelen: "Multiple crew members paid constant helpful attention to my mother (88yrs of age) during boarding, deboarding and throughout the entire flight. Thank you!"
Voordelen: "Entire trip was easy and comfortable."
Nadelen: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Nadelen: "boarding wasn't good."
Nadelen: "Great experience"
Voordelen: "Plane was new, and seatback screen responsive and functional."
Nadelen: "Economy seats not very comfortable, very tightly packed together"
Nadelen: "Better in flight entertainment"
Nadelen: "I ordered Asian Vegetarian Meal. But they served me only pasta."
Voordelen: "No extra charge for simple refreshments."
Voordelen: "It was a nice plane and boarding was well organized."
Nadelen: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nadelen: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"
Voordelen: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."
Nadelen: "Told us to get in line for boarding and review our tickets and then made us stand there for 75 minutes before boarding."
Voordelen: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Nadelen: "Slight issue with headphone connection, was not the only passenger."
Nadelen: "Staff where so unhelpful that I missed my flight and then refused to offer any assistance as to how I could remedy this situation. This cost me over €180 which is a weeks food and stay for me. Don't fly with these guys or with air Croatia."
Voordelen: "Very good male crew member. Pilot genuinely apologetic for the delay."
Nadelen: "After running due to a 1 hr 10 min change over between flights boarding didn't prioritise anyone but I got on fine. Only to be told at the departure time that there was a problem with the baggage hold and we were delayed. In total 50 minutes late leaving. Breakfast a simple brioche with nothing to add to it."
Voordelen: "It was a wonderful flight and service . Hospitality and welcoming."
Nadelen: "Nothing everything was amazing ."
Voordelen: "Comfortable, hospitality and wonderful service"
Voordelen: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Nadelen: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"
Voordelen: "The stewardesses were extremely kind and helpful to me as I was travelling alone with my toddler. I really appreciated their help and kindness."
Voordelen: "The service was very professional."
Nadelen: "Everything went well."
Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"
Nadelen: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."
Voordelen: "Charmingly nice crew and involving captain"
Nadelen: "the delay of the flight, the drinks we had to pay in the lounge, some poeple got a 25$ compensation coupon and we didn’t. The connecting time was about 1 hour and the luggage was not put on the plane to beirut"
Voordelen: "Service was excellent, top of line Food ,some of the best I’ve had on a airline Seats & pillows comfy But we were in La Première! Also the equipment- a380 was terrific"
Nadelen: "Only 1 bathroom (toilet) for all of first class"
Voordelen: "The food, the service and everything else is fine, quite good."
Nadelen: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."
Voordelen: "Food was excellent and crew was very nice."
Nadelen: "Could not check in online before my flight and no zones to board just line up and go apparently."
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."
Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"
Voordelen: "Crew very professional and nice food Boarding process well organized"
Nadelen: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"
Nadelen: "It was delayed"
Voordelen: "Pretty decent"
Nadelen: "Not much"
Voordelen: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Nadelen: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."
Nadelen: "Food was not good."
Nadelen: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Voordelen: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."
Voordelen: "Not much"
Nadelen: "Ground service at check-in was very poor: Misinformation and failure to provide a level of service that other SkyMiles partners provide for Gold level traveler."
Voordelen: "I liked both the seat and crew service"
Voordelen: "Nothing noteworthy was done well."
Nadelen: "The boarding staff is incompetent resulting in a 2+ hour boarding time. No control or concern for boarding zones, multiple unnecessary and inconsistent ticket checks, and unclear process. If you took 300 toddlers, made 50 of them gate agents and said board an airplane, you would get about the same result. Food and crew in flight were mediocre. Entertainment system in the seat back doesn’t work, shuts off in the middle of films, and is for some reason controlled by the wrong arm rest. I was in the aisle seat, my arm rest control panel did not control anything, but every time my neighbor shifted her arm it changed the volume on my system. Ethiopian airlines is what failure looks like."
Voordelen: "Great crew, Food."
Nadelen: "Reduce baggage charges."
Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"
Voordelen: "Crew was good"
Nadelen: "Arrived one hour late."
Nadelen: "Nothing comes to mind"
Voordelen: "nothing really"
Nadelen: "entertainment system only played audio out of one ear, small selection of movies, flight departed late and gate changed"
Voordelen: "The flight was four hours delayed in Djibouti and there was absolutely zero, NO communication, whatsoever, provided by the Djibouti Ethiopian Airlines staff what was going on, how long the flight was going to be delayed, or if it was actually complete canceled for that evening."
Nadelen: "Flight ET365 was scheduled to leave Djibouti at 19:00 but did not leave until 23:30, without any screen information or by the Ethiopian Airlines staff at JIB airport how long the delay would be or if the flight was completely cancelled. Extremely unprofessional and ignorant handling of the situation"
Nadelen: "Everything starting from the check in to on board restrooms"
Voordelen: "Very good,on time good service"
Nadelen: "Better seats on business in boing 737 800"
Voordelen: "Very conformable and quiet."
Nadelen: "Nothing very nice flight."
Nadelen: "There was a disruption with the audio system."
Nadelen: "Crews could have greet and serve passengers with a warm smile. Food was acceptable but not as good as Japan / Korean airlines . I suppose the low airfares reflect its Servicr."
Nadelen: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."
Nadelen: "I was overbooked in Addis"
Voordelen: "But no in flight entertainment on the Addis to Tel Aviv leg"
Nadelen: "see above"
Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"
Voordelen: "Très bien en général"
Voordelen: "Très bien en général"
Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"
Nadelen: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."
Nadelen: "Addis Airport is a NIGHTMARE!!! It took two hours to check in and the lines were insane. It was absolute chaos, people pushing and airport staff did little to manage it. We almost missed our flight because the lines and process was so disorganized. The plane ride - the plane was old. My seat was so old, the cushion was worn down to the point of feeling like a bucket seat. This was really bad..."
Voordelen: "Agreablement surprise de la qualite de la compagnie."
Voordelen: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Nadelen: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."
Voordelen: "New plane but movies are old. Too sad"
Nadelen: "Toilets and hygiene"
Nadelen: "That the Airline choose to take Russsian paid load, cargo. And decided to off load the Luggage of 25 passengers. Some of them even had connecting Flights. Luggage tags were not matching with the names, so it became difficult to actually track the bags. Not funny..."
Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"
Voordelen: "Nice crew"
Nadelen: "Aircraft and business seat just medium Food quite as fast-food service"
Voordelen: "Oui j aime"
Voordelen: "Check-in staff at desk ,claiming not working for Ethiopian Airlines only providing service to Ethiopian Airlines therefore unable to in depth questions."
Voordelen: "I like that the bulkhead seats (typically where the baby bassinet is placed) have electrical outlets which I used to easily charge my phone; and that there is nice legroom space."
Nadelen: "Economy is a bit tight; the bidding process for Cloud Nine (business class) has reduced the chance of passengers being upgraded for free especially as a means to reward frequent flyers, or help passengers with special needs/accommodations."
Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"
Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."
Voordelen: "Ethiopian beer, a first for me -- not bad."
Nadelen: "Where is the famous Ethiopian arabica coffee?"
Nadelen: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
Voordelen: "Awesome crew"
Nadelen: "No electrical plugs"
Nadelen: "Little turbulence but nothing serious"
Nadelen: "Everything was bad, very upset !"
Voordelen: "The flight was on time. Staff was friendly and accommodating."
Nadelen: "I couldn't do an online check-in. I got very hungry. We only got one main meal. I will pack more snacks for my return flight."
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."
Voordelen: "On time."
Nadelen: "Dirty bathrooms, mediocre entertainment."
Voordelen: "The flight was on time and they fed us well."
Nadelen: "Nothing really."
Nadelen: "Delayed without explanation or heads up"
Voordelen: "Cost effevtive"
Nadelen: "Crew being unkind."
Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"
Voordelen: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Nadelen: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Voordelen: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Nadelen: "I was disappointed with the limited entertainment options on board."
Voordelen: "Flight was smooth"
Vliegmaatschappijen die van Brussel-Nationaal naar Kinshasa vliegen hebben aanvullende veiligheidsmaatregelen en een aangepast beleid ingevoerd om reizigers beter te kunnen voorzien. Het beleid verschilt per vliegmaatschappij.
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