The crew was fantastic. They did their utmost to accommodate our needs throughout the flight. Definitely Singapore Airlines is the best.
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room.
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
Everything good accept food not good
Nothing much to expect for an hour flight
They need to have a restroom in that big room that they seat you in before boarding.
Nadelen: "I have encountered missing documents before departure in Singapore to KL. The check in crews very helpful, their knowledge to assist me boarding smoothly. My appreciation towards all crews who have helped me this morning ( SQ106) Big THANK YOU to you ALL."
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "The crew was friendly"
Nadelen: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Voordelen: "Crew was amazing"
Voordelen: "The crew were excellent"
Nadelen: "Seats and leg room not as comfortable as older plane. The entertainment system was confusing to use ( again older model) hence not as user friendly."
Voordelen: "crew handled the tough crowd well, but were not extremely hospitable"
Nadelen: "food was disgusting"
Nadelen: "Security screening very slow"
Voordelen: "crew were very friendly and helpful. flight was one of the best i’ve had"
Nadelen: "boarding at sydney was very confusing"
Voordelen: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Nadelen: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Voordelen: "I like all"
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Everything. New plane amazing food on a two hour flight Great new entertainment system on the seat back."
Nadelen: "A little more leg room."
Nadelen: "Better food, better selection movies"
Nadelen: "My moslem meal selection wasn’t provided onboard"
Voordelen: "Generally good Flight was operated by Silk Air"
Nadelen: "Entertainment score is not meaningful because of the short flight time."
Voordelen: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Voordelen: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Voordelen: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Nadelen: "Need to update the planes.."
Voordelen: "Movies selection was great."
Nadelen: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Voordelen: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Voordelen: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Voordelen: "Excellent crew"
Nadelen: "My seat was very hard"
Nadelen: "Seats were uncomfortable, derive very ordinary staff unhelpful seat allocation system requires improving ! Extra cost from economy was not worth it !"
Voordelen: "I booked regular economy and flew to Tokyo that way, but put a bid in for premium economy for the flight home and got it. It's not a big upgrade (bigger display panel, a little more leg room, seat tilt and it has a leg rest) but those things made the flight for me."
Nadelen: "I don't have much on the down side front aside from the usual "would like more leg room" and "more seat tilt" so nothing new to report"
Voordelen: "Service is always excellent"
Nadelen: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Voordelen: "Staff, food and emenities great for economy class"
Nadelen: "Inflight entertainment wasn't as extensive as in previous years."
Voordelen: "United miles."
Nadelen: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."
Voordelen: "Seats, crew"
Nadelen: "Nothing else other than above"
Voordelen: "Even though the flight was just 45 mins, the crew were able to pop out a beverages round"
Nadelen: "Nothing to mention, all was good"
Voordelen: "food. schedule was on time"
Voordelen: "the flight schedule are very good"
Nadelen: "I purchased this ticket without realizing that the law stipulated 6-month validity remaining on one's US passport to enter singapore. The Singapore Airways website does not state this anywhere, and it was not until I arrived at the airport that I was informed that I wouldn't be able to check in, but nor could I refund or transfer the ticket. The booker should be obliged, when one enters the passport information upon purchasing the ticket, to make note if the passport expiration time is not valid for the flight. Spent $600+ on the flight, and the customer service person I spoke to from the airport was very abrasive and not interested in helping me figure out an alternative."
Nadelen: "Seats were bit hard without proper head rest.entertainment kiosk was not working."
Voordelen: "smooth service with refreshments"
Nadelen: "No working seat audio"
Voordelen: "New plane- Airbus A350 with latest in seats, entertainment system, and cabin fittings. Decent wine. Highly courteous, attractive and attentive crew."
Voordelen: "Helpful staff and a comfortable trip. A plus all the way around"
Voordelen: "The service, seats, food, drinks and bed!"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "The friendliness of the staff, the food and overall the experience."
Nadelen: "That our bags weren't check in all the way to SEA"
Voordelen: "Crew was very friendly and good service."
Nadelen: "Crew could have asked the passengers whether they need snacks in between."
Voordelen: "the flight time was quick , by the time you took off you practically were preparing for landing"
Nadelen: "nothing disappointing"
Better food than the flight departing from Washington. Obviously a different catering company! Need to fire the one in DC! Crew on this flight was friendlier and better service tok
The staff were really friendly and very accommodating. There was a slight delay on our departure though…
mIssing check in bag, no customer service, No follow up. missing critical medication
Comfortable flight and before time arrival was excellent overall
Voordelen: "The cabin crew was very attentive throughout the long flight, offering water and orange juice often. Good selection of movies was available."
Nadelen: "Can't think of anything, everything was very good."
Voordelen: "I had a cheap ticket and expected much less, but food was great, crew was creat, boarding was easy."
Nadelen: "The boarding was on small plane parked far away from the terminal and we had such a long bus ride I started to think "what is going on"..."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Yes. the crew was amazing, respectful and seats had adequate leg room. Entertain equipment was working."
Nadelen: "Same advertisements before each movie could play were annoying to me."
Nadelen: "Food would have been better."
Voordelen: "Crew amazing , cooperative"
Nadelen: "Doing great"
Voordelen: "Qatar Airlines treats you very nicely and doesn’t try to charge for little extras. They include the nice extras as part of your travel experience with them. I highly recommend Qatar!"
Voordelen: "crew was nice and helpful"
Nadelen: "food quality needs to be better food quantity needs to be increased slightly food options need to be better entertainment system was ok but content was mediocre."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "Qatar Air! So refreshing to have good service just when I thought it was gone in this "modern" world..."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "The Crew were professional, friendly and comforting. The A380 Business Class is the best way to fly. Smooth journey, very comfortable reclining beds with enough room to within the bed area to move around with adequate space. The Wine list was excellent with a great choice and variety."
Nadelen: "Nothing to do with the flight...but Qatar could have offered an airport hotel room to their Bus. Class passengers for the 9 hour delay....we did have the Lounge, but a shower, rest and comfort after another previous 5 hour 30 minutes flight from Athens 11.30am Start to 2.00am start from Doa."
Nadelen: "Seat comfort was not very good.. and food was bad"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "The staff at Qatar Airways did everything they could to make this flight one of the most enjoyable of my entire life. The food was well prepared and exceeded my expectations. I also enjoyed that the food was served at times that minimized the impact of the time change."
Nadelen: "The movie and TV options were impressive; however, in-flight WiFi and power would have been convenient and improved the entertainment on board the flight."
Nadelen: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "Extra baggage was charged $250 for 1 extra baggage when other airlines change $70. Also on the Qatar Airway site it states that after 3 hours of the flight if seats are available business class upgrade would cost much less and this was not the case. They wanted $2000 for the upgrade."
Voordelen: "Nothing was spectacular."
Nadelen: "No lounge in Philadelphia took my Priority Pass. On the flight, the woman in front of me threw her chair back without asking and almost had hot coffee all over me. When I asked her to put her chair up, she got mad. She went to staff to insist she could put her chair back. I showed them that I was indeed in a back brace for a health condition and that I needed opportunities to move and shift, cross legs to release tension, etc. Staff sided with the rude woman, who, given the chance to move to an equal seat on the opposite aisle where she could recline, refused to move. I was very frustrated and have never been treated with such discrimination regarding my health concerns."
Nadelen: "Peu de nouveaux films"
Nadelen: "Lost baggage maybe in Rome airport Conbecting flight qatar to vueling was worst"
Nadelen: "Movies are always the same"
Nadelen: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"
Voordelen: "Friendly crew and good food/drink service. Timely departure. Comfortable and spacious seating at the departure gate."
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Nadelen: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Crew and food"
Nadelen: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."
Nadelen: "Preboarding area had no bathrooms. Boarding process was erratic with conflicting calls for zones. Discomfort with people bumping you as they walked down the aisle..toilets unkempt. Exit row USB port misaligned with seating area, so my USB cable bent and broke."
Voordelen: "great crew and food."
Nadelen: "being charged excess baggage when one suitcase weigh under weight. Having to wait at the terminal for a hour and a half because of bad weather -- not the pilot's fault"
Voordelen: "great staff"
Nadelen: "Some of the head phone are not working at all...."
Voordelen: "Stewards were great"
Nadelen: "No complaints for this leg of the journey. Entertainment options were mediocre as all legs of my journey had the identical offerings and i pretty much watched all of it in my round trip almost 48 hours of total on plane time."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Nadelen: "Few selection of food."
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
The flight was delayed, didn’t hear any explanations or apologies. The snacks were bad or expired, the entertainment was poor, not a lot of options on the screen for kids and no games
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
The cancelled the trip and didn’t provide a rebooking
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."
Voordelen: "All what you served !"
Nadelen: "Everything is okey !"
Voordelen: "Another fantastic trip with Turkish Airlines. Everything from their membership in Star Alliance, to their awesome customer service, to their fantastic tasting food."
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Food and entertainment were great."
Nadelen: "The air conditioner was on full blast for a trip to Istanbul, Turkey from NYC. It was very uncomfortable and I could not get any sleep because I was freezing the whole way. Seriously, two sweaters and a blanket did not help. My hands were so cold I the entire time."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Voordelen: "Boarding in time"
Nadelen: "Selected food was not provided, old airplane, no entertainment"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "Always 1.5 hour late. The airport management does not care about international flight delays!!!"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "It was a traumatic flight"
Nadelen: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Excellent Staff very courteous and professional 5 star +"
Nadelen: "The Internet is complicated and not working all the time. Business class seats are dated need to be upgraded, comparing to other airlines."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Nadelen: "Turkish airlines should have accommodated the delayed flights by waiting for the passengers to make it to the gates especially if the delay was 3 minutes to catch the next flight. Then business transfer desk just gave the run around and finally rebooked me to Dubai instead of Abu Dhabi with a five hour delay"
Nadelen: "The seat pocket of the seat in front of me was broken, which resulted in a metal wire poking into my legs for the entire duration of the flight. Not only was it uncomfortable and bordering on painful; but this could also potentially be dangerous in the event of an emergency!!!"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "Friendly staff,"
Nadelen: "My infotainment center was broken for the entire 13 hour ride. Luckily I had my phone but it would have been nice to have the expected entertainment options. The service carts only came through twice leaving a many hour gap with no drink or food service."
Voordelen: "The meals and in flight entertainment."
Nadelen: "I needed more leg room. I felt squeezed"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"
Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"
Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."
Nadelen: "My lugged lost"
Nadelen: "Flight attendants need to be friendly ."
Voordelen: "THis reflect in particular the flight from Boston to Instanbul, a long flight. I could see any movie (great selection) and had two full meals as well nice staff. I appreciate this in particular that many airlines cut on these cost/ anemities. Thank you"
Nadelen: "Not much!!"
Voordelen: "Merci à Turkish Airlines"
Delta operated. Missed connecting flight due to single late crew member in dfw. 1.5 h late. Missed work and incurred costs of over $800. Delta failed to hold connecting flight(s) at gate and it actually left EARLY. Fail. Never again.
I do not know how, but, rude crew and counter personnel is here, rest of things looks pretty standard without any difference with other airlines, that was not the case in the past
Overall a pleasant flight.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
Problems with the in-flight wi-fi (none) and the flight info (none). However, movies worked fine and the selection is exceptional.
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
They canceled our flights but they flew anyway.
Dreamliner was comfortable and entertainment system good
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "Very nice airplane and pleasant crew"
Voordelen: "Everything perfect and arrive to destination on perfect time."
Nadelen: "All positive."
Voordelen: "Great crew."
Nadelen: "Ran out of business class meal. Substituted a Econ class."
Voordelen: "Customer care was super supportive"
Nadelen: "Inflight sandwiches"
Voordelen: "Excellent crew, good food & movie selection."
Voordelen: "The crew were excellent and seats were comfy."
Nadelen: "Headphones for the entertainment centre.could have been better. Sound quality not great."
Nadelen: "The KLM crew are always great serving and treating you. Well above many other airlines."
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Nadelen: "There was no wifi on flight"
Nadelen: "They check for everything in the counter as if it was a low cost airline. If you go a kilo more over your baggage allowance you have to pay 100 eur. And for your cabin luggage you only have 12 kg that they check you twice and they have security staff at the airport specifically check in this."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Voordelen: "Nice aircraft"
Nadelen: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Nadelen: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"
Nadelen: "I booked tickets via Delta, operated by KLM. They lost both of my check in bags in September, and it happened again today for the same scheduled flights. Had 4 hours of layover and KLM still wasn’t able to manage it."
Voordelen: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Nadelen: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."
Voordelen: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Nadelen: "I would have to dream something up."
Voordelen: "Light snack and complementary wine"
Voordelen: "Crew where awesone and the choice of entertainment was fantastic"
Nadelen: "Seats way to close together"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "The service"
Nadelen: "The seats"
Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"
Voordelen: "Crew was great, very nice"
Nadelen: "Not enough legroom"
Voordelen: "Comfortable and well laid out seat area"
Nadelen: "Food was a little substandard for business class"
Voordelen: "Good flight, very attentive crew."
Voordelen: "Snooth and efficiënt with a KLM service"
Nadelen: "No entertainment"
Voordelen: "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Nadelen: "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."
Voordelen: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Nadelen: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."
Nadelen: "The movie selection did not seem extremely varied."
Voordelen: "Friendly in-flight personell"
Nadelen: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Decent meal (warm Pasta all'arrabbiata), nice little muffin for dessert and standard drinks (coffee & tea were a bonus, as they didn't serve any on a similar flight, from Barcelona to Amsterdam), friendly cabin crew."
Nadelen: "Poor timing - no reason for a 40 minute delay at take off (plane was fully boarded in time) Old aircraft, shabby, dirty and cramped seats. Coming from my connecting flight from Barcelona, I could clearly tell the different in the quality (and cleanliness) of the aircrafts."
Voordelen: "Fast boarding"
Nadelen: "The entertainment system wasn’t working for the whole 10 hour flight."
Even though I was had been double vaccinated weeks prior; arrived at the airport 5 hours early; had two negative COVID tests, including a PCR test I was forced to pay $225 for at the airport (the free tests do not have the fast result turn-around required by the Sri Lankan government); proof of a ride from the airport and lodging information; I WAS DENIED ENTRY TO MY FIRST FLIGHT. I was told I needed a special email from the government? I was told to email immediately and given a bogus email address? The one man, who was a "supervisor" for Etihad and refused to identify himself, kept berating me and told me explicitly that "you Americans are used to going wherever you like whenever you like BUT IT'S NOT THAT WAY ANYMORE!!!" I was dumbfounded. I should mention that I was unfailingly polite the entire time. I would characterize this employee's behavior towards me as abuse. I did try to call KAYAK for several hours but no response. This same employee kept intercepting me on the snake line and continuously prevented me from approaching the check-in desk. I should add that I was the only person waiting who appeared to not be of SE Asian or Middle Eastern descent as well as the only unaccompanied woman. While I cannot for certain that this had anything to do with the Etihad employee's targeting, I can say. that my experience was truly horrible. After 5 hours of attempting check-in, being prevented from approaching the check-in desk, and being continuously denigrated and lied to, I left the airport in despair. That was only the beginning of my troubles. Many weeks later, I still do not have a refund, or even an exchange, for my wasted ticket. I have spent countless hours on hold with KAYAK and their enterprise is absolutely criminal. I really can not afford to lose the price of my ticket, but I don't know how many more weeks/days/hours I can spend fighting for a refund for a flight I was prevented from boarding for no apparent logical reason? AVOID ETIHAD. AVOID KAYAK!! They have stolen my money and have been absolutely horrid. And if anyone from KAYAK reads this PLEASE REFUND MY MONEY. I am so deeply tired of this. The way you have treated me is so. very. wrong.
Voordelen: "crew was good. Seat was good but it was a business class seat in a 787-9; so it should be good."
Nadelen: "wines were mediocre which was balanced out by the good quality of the food. Brussels to Abu Dabhi boarding was a little chaotic with coach and front cabin passesgers packed in a single bus. Noticed many older passengers standing for the longish bus ride."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "Crew was fine."
Nadelen: "The food quality was really bad with no alternatives. All passengers with vegetarian food option were complaining."
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Crew was great, food was great, seat was comfortable"
Voordelen: "On time"
Nadelen: "Lack of leg room"
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "they are quiet but not as roomy as i hoped. The food was okay.prices in Abu dhabi are extortionate though for a 5 hr stop."
Nadelen: "The plane to bangkok from Abu Dhabiis a bean tin cram as many on as you can . the seat sent my backside to sleep for 3 days and my ankles and legs are badly swollen. disappointed and not looking forward to return flights"
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "I go an email that this flight has not been purchased. I had to call the company directly to purchase. Kayak website never made any correction in the my trips section. Which made me believe falsely that I have a confirmed booking."
Voordelen: "That there was a vegetarian meal on the second leg of my travel. And that the journey is over. Besides that, not much"
Nadelen: "1 hour delay to begin with. Then trasfer area at Abu Dhabi was utter chaos. While it's suffocatingly crowded, there was no A.C! No vegetarian option for meal on the flight from Brussels to Abu Dhabi. The seats hurt by bottom. One of the worst flight seats ever. All in all, a totally underwhelming experience."
Voordelen: "More legroom Crew was couteous"
Nadelen: "Poor quality food Old planes"
Voordelen: "Surprised that they have stopped giving the little toiletry packages"
Voordelen: "The flight was comfortable even though it was full. Punctual too."
Nadelen: "Not able to check in on line. Had to queue for 50 minutes at the check in desk. The passport control was almost as bad . I arrived at the airport 1 hour and 45 minutes before departure. By the time I had check in and pass through passport control and security it was just 20 minutes until flight departure time"
Voordelen: "The crew took care of their passengers' needs throughout the flight with plenty of food and drinks."
Nadelen: "My headphones or speaker did not work on my TV so I was unable to watch any movies. It was difficult to sleep as I was woken up to see if I wanted food or drink"
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "Aircraft wasn’t too full and crew were happy for us to spread out a bit."
Nadelen: "Very un.porfessional ."
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Nadelen: "Food not very good. Service used to be better in the past"
Voordelen: "Le confort , le calme"
Voordelen: "Timings r good"
Nadelen: "Service bad no comfort In the flight means congestion in seats"
Voordelen: "Easy to cancel trip"
Nadelen: "Kayak did not have technology to know about cancellation"
Voordelen: "food was great!"
Nadelen: "Same crew not that friendly"
Voordelen: "Didn’t like anything. Only thing decent was the boarding."
Nadelen: "Crew members did not care about anything, unorganized. actually tripped and fell into the aisle hit my shoulder on the arm rest of another passenger’s seat because of a crew members luggage was in the middle of the aisle and it was dark. Food was terrible. The in flight entertainment was lacking entertainment. Crew members told us we needed to hold our carry on’s, on our lap then to store it under the seat because other people have bigger bags. Even though I got to the seat first and was trying to get settled in. Crew members were eating and on their cellphones in the back the majority of the time. It was hard to get a cup of water. Flew from Chicago O’hare to Abu Dhabi."
Voordelen: "It was a great flight. I got an exit seat, and the air host, Dylan, was very helpful."
Nadelen: "Flight delay with no reason for two hours which made me cancel another flight and wait for another five hours in transit and pay a huge amount of money to reschedule flight. Medicore plane on a long flight of seven hours from abu dhabi to kuala lampur. Cabin crew not helping. Bad toilets."
Voordelen: "Only I like the cabin crew. They were very nice and very friendly. This is the only thing I like about the Etihad Airways."
Nadelen: "More than 9 hour stay with no hotel & no food voucher before 16 hours flight . When I requested the customer service person he was very rude and with very bad attitude even the person was behind me he said the same thing. The food was very bad taste during the flight,coffee and tea had a very bad taste. Orange juice taste very bad too. No personal kit was given during the flight. Over all very bad experience. Please coney my comments to Etihad Airways."
Voordelen: "Was not rendered the service inspite of being charged"
Nadelen: "Custormer services"
Nadelen: "The seats never recline. All the 4 leg seats had reclining ossue"
Voordelen: "I didn't like anything about Etihad airlines and will never fly again."
Nadelen: "Poor food, poor customer services."
Voordelen: "Food was good."
Voordelen: "Food service and service generally"
Nadelen: "Long layover and delay"
Voordelen: "Sitting on a flight for 15+ hours is tough on passengers and crew."
Nadelen: "Since passengers are flying from international destinations, they should not have to pay for luggage carts - even though they are not clearing customs in San Francisco."
Voordelen: "Entertainment during flight was good So was flight attendants. Good mannered cabin crew"
Nadelen: "Received luggage 3 pieces after 1 day of delay and 4th piece on 4th day Rest was ok Bus transport to and fro from planes Could be due to peak load"
Nadelen: "DO NOT under any circumstances miss an Etihad Airway flight. They'll make you pay twice the original price of your flight AND a $600 fee for missing your flight. WTF! Why must you pay $600 for missing a flight you ALREADY PAID for. I loved my first experience with Etihad but second time was not as pleasant."
Voordelen: "The Crew was responsive and attentive."
Nadelen: "The On Boarding process, a bit too many checks on the weight of Carry ons (7Kg)and Laptop Bag (5Kg), which was a big inconvenience and I never experienced with any other airlines and believe me I have flown on virtually every airline. The food options were limited and the crew ran out of food choices (Veg) fast."
Voordelen: "staff were very courteous and attentive"
Nadelen: "Everything. They are excrllent."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Voordelen: "good service, nice lounge in abu dhabi. wifi access. good movie selection."
Nadelen: "wasn't able to sit with my husband on the flight. may have preferred better food options"
Nadelen: "They ran out of food (lamb and chicken) and served veg dish for both the main courses!!"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Voordelen: "Easy transfer immigration and security check"