Vind goedkope vluchten van Brussel-Nationaal naar Singapore

Nadelen: "The lounge is a bit far from the departure gate, so I waited with regular economy class travelers. It would have been nice to have had a closer dedicated area for business class."

Nadelen: "Food"

Voordelen: "Crew was good"
Nadelen: "Boarding, comfort of seat"

Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Voordelen: "Service & information"
Nadelen: "I didn’t get a hotel despite having more than 12 hours transit. I was told I don’t qualify for hotel stay but didn’t get the reason why"

Voordelen: "Crew was nice. Seat was broken for recliner."
Nadelen: "Having parents with infants board with or after those needing assistance. It was an inconvenience having a fussy infant wait in a long line. We had bassinet seats so boarding first would not have slowed the seating process."

Voordelen: "Flight attendand Tiessy - QR943 - 8 Jun 2019 (outbound Singapore to Doha) She serve us (with kid) very well, with plenty of smile and warm helpful gestures."
Nadelen: "I really hope that kid's menu can be updated/changed in the system at least 24/48hrs before flight, as that was the first time we ride Qatar (we have no idea the menu) So we only order it once during the outbound flight."

Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."

Nadelen: "Improve quality of service and cleanliness."

Voordelen: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Nadelen: "Nothing. Every thing was great!"

Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Voordelen: "much better than average food"
Nadelen: "shorter length flight but maybe little can be done,"

Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"

Voordelen: "Qatar est une super compagnie rien à redire"

Voordelen: "Super compagnie gentille et agréable"

Nadelen: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Voordelen: "Crew was not mean"
Nadelen: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Nadelen: "Les repas"

Voordelen: "Everything?"
Nadelen: "Nothing?"

Voordelen: "Customer service and food."

Voordelen: "Entertainment variety Frequent drinks offered onboard"
Nadelen: "Insufficient amount of in-flight food portion"

Nadelen: "Peu de nouveaux films"

Nadelen: "Display showed TV news, not boarding Info. Boarding Zones were announced only once, if you missed it stuck in security you have no way of finding out."

Voordelen: "Food crew and entertainment were all good thanks"
Nadelen: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"

Nadelen: "Movies are always the same"

Voordelen: "Good food"
Nadelen: "Des choices of movies"

Voordelen: "First it was a brand new airplane and only that but it came with good food selection and enough spaces for tall guys like me ."
Nadelen: "None"

Voordelen: "Food, entertainment options, comfortable seats, warm blankets"

Voordelen: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"

Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."

Voordelen: "Dans les temps, confortable, personnel aidant"

Voordelen: "Crew and food"
Nadelen: "It was a pretty old flight and had no tv in front! Huge disappointment. Probably they thought ppl flying from Doha to Colombo were ok with a low quality flight with no entertainment."

Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Nadelen: "Seats and legroom too small"

Voordelen: "just enough time in Doha between flights. Not too long not too short!"
Nadelen: "Asian vegetarian food can be of better quality."

Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"

Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"

Voordelen: "Although I felt Qatar responded poorly to the cancelled flight, the actual flying experience was wonderful and made me forget about the extreme inconvenience and poor customer service regarding the cancelled flight."
Nadelen: "My flight got cancelled ten minutes before boarding. Workers gathered phone numbers and told us they would call to direct us a new flight. However, no calls were ever made. I had to call the airline multiple times to get an answer about a new flight. In my first call, the customer service was rude. There was also zero compensation for the inconvenience."

Voordelen: "Flight was on time and departed as scheduled. Flight was comfortable and seats were decent. Would have liked a little bigger seats and more legroom in the economy seats"
Nadelen: "Food was not up to par and seats could have been a bit bigger for the economy bracket."

Voordelen: "Very very clean plane."
Nadelen: "Movie selection could be improved. Second meal had no vegan option."

Voordelen: "The service was okay"
Nadelen: "Hi I travelled on 7/16 from Philadelphia to Cairo through the Jordanian airline . Unfortunately the luggages didn't reach to Cairo airport with me . 3 days later they told me that the luggages in Jordan and I have to travel from Alexandria city to Cairo to receive my luggages . When I went their , I found my luggages were opened and missing much items . I made reports on the airport. The employees in the airport they wondered why the opened the selling box , and the box looks empty. The weight for this box was 32 kilograms in the time of shipping. And I paid $400 for extra weight . But when I received it was like 20 kilograms. Plus I paid $350 for Qater airline for shipping 3 luggage . That's means I paid $750 for shipping 3 luggages and I received it looks empty . I need refund for all shipping and $5000 for damages items , or I will complain this airlines through the American court . Thank you"

Voordelen: "Le À 380 est super, plus de place moins de bruit"

Voordelen: "We were late for our originally flight, got to LAX 15 minutes after check-in was closed, although we checked in online prior, but due to 4th of July weekend the freeway was very heavy traffic. So we ended up going back next day with the supervisor's incredible allowance, offer. I got very emotional when she told us our option. Thank you. Unfortunatley I didn't get her name, due to our shock))"

Voordelen: "Service de qualité."
Nadelen: "Longs délais entre le moment où notre repas est servi et le moment d'être débarassé du plateau. L'espace étant limité, nous sommes encombrés longtemps."

Voordelen: "The Cabin crew was amazing, the ICE entertainment has many options of movies and programs, the flight was smooth to Singapore."
Nadelen: "Keep the good work."

Voordelen: "personnel et atterissage parfait"

Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."

Voordelen: "Yes crew was good. But the seats being economy, were very congested having very less leg space."
Nadelen: "Can't say."

Voordelen: "TOUT"

Voordelen: "The seat was not comfortable and the food as well"

Voordelen: "Flight was half full, had the whole row to lie down and sleep in economy class, so had a really comfortable flight"

Nadelen: "Availability of livesport tv channels"

Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."

Voordelen: "The crew"
Nadelen: "Wifi"

Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."

Voordelen: "Great crew and entertainment"
Nadelen: "Business class seems to have slipped..... A little more cramped and not quite as comfortable.... (might be me getting old"

Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Voordelen: "L’espace en A380"
Nadelen: "Le repas"

Nadelen: "Le repas dans le vol dubai-dhaka"

Nadelen: "Il n'y avait pas assez de films en français"

Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Voordelen: "Everything was outstanding"
Nadelen: "Nothinng really"

Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"

Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."

Nadelen: "Boarding system. Final call on gate and it's to get to 2 more areas."

Voordelen: "The seat was super comfortable"
Nadelen: "Overall great experience!!"

Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"

Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."

Voordelen: "-Good legroom -Good seat width -Good recline -OK food -OK lavatory"
Nadelen: "-Outdated entertainment system -Seat was not very comfortable when compared to other airlines -Could not connect to Wi-Fi due to unintuitiveness -Skysurfers uneligible to connect to Wi-Fi despite being Silver and higher"

Nadelen: "2 hour delay sitting in Bangkok airport due to sick passengers and their luggage getting off"

Voordelen: "Service et confort"

Voordelen: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Nadelen: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."

Voordelen: "Good food friendly staff"

Voordelen: "Vol. Confort. Equipement ICE"
Nadelen: "Rien"

Voordelen: "L’accu, l’hora, enfin tout"
Nadelen: "RAS"

Voordelen: "Très bien"
Nadelen: "Rien à signaler"

Nadelen: "N/a"

Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"

Voordelen: "Loved the spaciuos seats and great leg room. Food superb!"
Nadelen: "Annoying passenfer who peobably drank too much"

Voordelen: "Good aircraft. A 380"
Nadelen: "People carried a lot of hand luggage and the overhead bins were crammed"

Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Voordelen: "The ICE entertainment"
Nadelen: "The leg room is a bit small"

Nadelen: "Internet on board wws not working"

Voordelen: "The entertainment system is good"
Nadelen: "The crew was poor. Didn’t appreciate when requested toilet paper in the toilet, as there was none. Ask for a snack as no food until 5hrs into the flight, crew were impolite and rude. The crew gathered in the gallery and chat among themselves. Very annoyed if you interrupted them, asking for a water."

Voordelen: "Food"
Nadelen: "I was sitting in emergency exit so i will not complain of small seats"

Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."

Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."

Voordelen: "the crew are nice"
Nadelen: "food limited selection"

Nadelen: "Crew staff"

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Voordelen: "All what you served !"
Nadelen: "Everything is okey !"

Voordelen: "The seat & the food were better than I’d expected, and, of course, that’s a *big* part of the experience."
Nadelen: "I had to file a claim with Turkish because my new suitcase (not an expensive suitcase, but still) got seriously chewed up and is now unusable. At least it made it to the destination on time! And the contents were only slightly damaged. I will be happy if I get reimbursed for the suitcase."

Voordelen: "Good food, excellent lounge in Istanbul and super comfy seats in the longer leg"
Nadelen: "Boarding crew did not have the required knowledge of visa process and made us wait 40 mins"

Voordelen: "Nothing"
Nadelen: "I didn't fly, they opened counters late"

Nadelen: "The crew in Berlin gave me the last seat at the airplane which does not recline. I find this to be very unprofessional especially for some with Gold Status with Star Alliance. In addition, they assured me an aisle seat in the connecting flight, which was not the case, it was a middle seat. I felt cheated by the desk crew in Berlin."

Nadelen: "At Tashkent Turkish air had no personnel to resolve problems. Our luggage was very damaged and after waiting for almost an hour, we had to leave the airport"

Voordelen: "Best food. Best service. 45"

Voordelen: "All good"

Voordelen: "The food was nice, seat was comfortable"
Nadelen: "Flight attendants never come back on my query, even after asking to 2 crews"

Voordelen: "Boarding was fast and efficient, entertainment options are good and crew is quite responsive"
Nadelen: "Pitch of the seat is bad for tall passengers at only 31" and on older aircraft the touchscreen is atrocious."

Voordelen: "patience n attitude of crews"

Voordelen: "the personal screen is great, the crew were nice and plesent, nothing went wrong..."
Nadelen: "I had vigie meal and it was not so good. I wan't order it again, next time I'll order only fruit and vegetables."

Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"

Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Voordelen: "Everything."

Nadelen: "The vegan meal was a bit underwhelming. I ended up not eating."

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Nadelen: "Little value for money. Meal, seat.. below expectations of premium economy"

Nadelen: "Headphones did not work for first half of flight. flight attendant was unconcerned. Very little legroom"

Voordelen: "food"
Nadelen: "Delayed For more than an hour"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Gave us direct flight back to Singapore in premium economy seats."
Nadelen: "This is our second experience of flights being cancelled via Turkish Airlines. Very disappointing customer care when flights get cancelled. Staff totally unprepared and untrained for such situations. We waited around for 6 hours before finding out on our own, that the flight was cancelled. The notice was not shown on the board. In all waited around at the airport for more than 10 hours before we were finally carted off to a small hotel near by at 1230am in the morning. Very little to no information given throughout the whole process, stranded with parched throats, no luggage, clean clothes or toothbrush."

Voordelen: "My above score should be 5 stars in all categories. They were running a special price on business class upgrades. It was fabulous: food great, service attentive, and seat that totally reclined to bed. I slept over 8 hours."
Nadelen: "I could not change the stars above."

Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."

Voordelen: "I did like it"

Voordelen: "Turkish airlines is a wonderful company to travel on. I love the service, professionalism, kind, and patient service during the flight. Thank you!"
Nadelen: "I don't like landings but the crew did well!!"

Voordelen: "Everything"
Nadelen: "Nothing :D"

Nadelen: "Entertainment system was present, but not working. Short enough flight that we didn't need it, though"

Voordelen: "Never again shame Missed connexion in Istanbul no service awful and lack of respect no more such a disaster no Thanx 3rd and last time"

Voordelen: "Friendly crew. Good food."

Voordelen: "I really like the food and the crew members. they all were very kind and nice to us."

Voordelen: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."

Voordelen: "Good service"
Nadelen: "They need better movies and music"

Voordelen: "Everything was excellent :)"

Voordelen: "on time, good boarding"
Nadelen: "Small space in new planes, water not freely available, limited movie selection, ear plugs are bad"

Nadelen: "First let me tell you that when I booked a flight to Istanbul from Brussels, I booked, so I thought, the airport called Istanbul Ataturk with the initials of IST. What I got was SAW after I paid for a booking that said IST. Sabina Gokcen is one hour away further on the Asian side of Turkey. I did not want this airport! There was nothing I could do about this but bite the bullet & accept what I got since I was not allowed to have any corrections made after paying for this ticket. I am highly disappointed with Kayak. The first time you have disappointed me greatly!"

Voordelen: "Entertainment (movies) always helpful to pass the time."
Nadelen: "Hot in the plane during and after boarding - no cool air. I have come to expect more from Turkish Airlines, and I hope they make sure they improve this aspect."

Voordelen: "Good service. Food was very good. Roomy seats and very good in flight entertainment system. Made the 12 hour flight very comfortable."

Voordelen: "Arrived on time even though it was late departing."
Nadelen: "Crew never informed us why they were late departing. Boarding the airplane was problematic."

Voordelen: "In flight entertainment was awesome, Wide selection of movies to keep occupied."
Nadelen: "Food was okay but can be improved, needs to have more variety and more local touch in the cuisine offered."

Voordelen: "Waiting half and one hours before fly out from airport, because the fly road is busy for landing."

Nadelen: "Canceled the outgoing flight"

Voordelen: "Organized boarding relatively on time take-off. Clean lavatories."
Nadelen: "The seating arrangements were awrful. The flight was not full passengers flying solo, like myself, could have benefitted from better seating arrangements. for example some passengers had an entire row of seats to themselves while people like me were stuck next to a window seat with a talkative passenger for 11 hours"

Voordelen: "Friendly people , correct timing , good prices"
Nadelen: "The chairs didn,t go well for sleeping And we had 12 hrs to do ."

Voordelen: "The food, the crew the service and the confort."

Voordelen: "The attendant at check in was anything but attentive. We asked if the flight was full and she replied with a face gesture that indicated 'no' (it was a 1.50am flight) so we asked if possible to upgrade with points and she totally ignored, spoke in Turkish to 2 other check in colleagues, printed the boarding passes and almost threw them down on the counter without responding on upgrade. We felt too intimidated to ask any more. Also our mileage points for this sector of our travel were not booked to our KrisFlyer accounts so wondering if she did not capture at check in."
Nadelen: "The cabin was quite warm and unable to adjust any air flow to the seat. Because the flight wasn't full my husband was able to move to a vacant group of seats and lie down so eventually cooled down and got some sleep. Otherwise excellent flight"

Nadelen: "Groud crew told the passanger off. You want to fly sit down now."

Nadelen: "Service call for crew took longer than usual...."

Voordelen: "Flight was on time."
Nadelen: "Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt."

Nadelen: "All of the less than good, obvious!"

Voordelen: "Pleasant crew. Appropriate and efficiently served snack."
Nadelen: "Boarding and disembarkation were slow."

Voordelen: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Voordelen: "Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight"
Nadelen: "Not being to help on the ground in Copenhagen with delta issues"

Voordelen: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Voordelen: "The crew was pleasant"
Nadelen: "Baggage checkin & flight boarding was slow & disorganized."

Voordelen: "Friendly crew"
Nadelen: "Can’t think of anything"

Voordelen: "Friendly crew, upgraded seat was worthwhile"
Nadelen: "More snacks in between meals,"

Voordelen: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Nadelen: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Voordelen: "Good beverage service."
Nadelen: "Over an hour delayj for departure."

Nadelen: "There was no wifi on flight"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "The space at my feet with the chair in front was a bit akward."
Nadelen: "Not being seated next to small kids. Perhaps they should have a separate section? ;-)"

Voordelen: "The crew are amazing! Attentive and friendly."
Nadelen: "The seats could have been bigger."

Nadelen: "We had 4 hour delay causing a stop over at 3am. So yeah"

Voordelen: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nadelen: "If I knew how to recline my seat earlier. I did try several times"

Voordelen: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Nadelen: "Not having to walk outside in Edinbur4gh to board the flight."

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "The website I booked on and the Delta phone line on the printed ticket said that I had baggage when it turns out that I did not according to the check in staff and they made me pay."

Voordelen: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Nadelen: "Uitermate tevreden!"

Nadelen: "Vertraging"

Voordelen: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Nadelen: "Transfer point needs upgrade."

Voordelen: "Best airline in the business quick efficient and outstanding service What else can you say"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Voordelen: "Very personable staff. Food acceptable for airline fare. Ticket price was outstanding."
Nadelen: "Paid for extra legroom, but very narrow seats not comfortable. Very difficult to sleep. Old plane--could not hear movies and unclear screen. Music sounded OK and choice was good."

Nadelen: "Trouble checking in regarding a visa issue?.. no other trouble at the other airports.."

Nadelen: "old screens and entertainment system leg room to small"

Voordelen: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Wifi on Board"
Nadelen: "Nothing"

Voordelen: "Good services!"

Nadelen: "We did not get two of baggage at the destination."

Voordelen: "Overall everything was ok."
Nadelen: "Not that I cared at the time but having been asked for a rating on “entertainment” - there was none. Cheap and cheerful really. No extras over the likes of RyanAir."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Cabin crew were very professional."
Nadelen: "Aircraft returned to gate due to fault and was delayed for 45 min."

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Nadelen: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Nadelen: "Food"

Nadelen: "Please Endeavour to put the expiration date on the food served in the flight."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Decent seat size. Sorta slept the whole flight."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Airlines issue"
Nadelen: "Profiling certain customers"

Nadelen: "Not much help at the airport my luggage was lost"

Nadelen: "Not losing my luggage"

Nadelen: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Voordelen: "Finnair is the best!"

Voordelen: "The crew and service were welcoming, caring and attentive"
Nadelen: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"

Nadelen: "Seat in front of me was mostly lowered in a position that caused an uncomfortable force against my knees. My neighbor had to place his knees in my sitting area for the very same reason. Otherwise everything was great."

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Voordelen: "The crew were professional and courteous"
Nadelen: "Nothing, as it’s a short flight!"

Nadelen: "More scandinavian flair needed"

Voordelen: "I was i business class and the crew were very good"
Nadelen: "nothing as it was not a long flight, only 3 hours"

Voordelen: "The crew was great!"

Voordelen: "Clean less of the plane"
Nadelen: "Entertainment system did not work at all"

Voordelen: "I got there"
Nadelen: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Voordelen: "Flight attendants are polite"

Nadelen: "Unwashed pillow and blankets, stains on the pillow"

Nadelen: "Boarding was delayed. Missed the connection flight."

Voordelen: "Lots of movie choices."
Nadelen: "Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well."

Voordelen: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Nadelen: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."

Voordelen: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Nadelen: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Nadelen: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"

Voordelen: "The meal that they served was great."
Nadelen: "The leg room for someone that is 6ft 4in is not the best."

Nadelen: "The plane landed much later than expected, and I missed my connecting flight to Moscow. While I was given another boarding pass, I had to have another layover in St. Petersburg, and fly to Moscow from there. The flight turned out to be much longer, and much more exhausting. My overall experience was unpleasant."

Voordelen: "Food was all right because the flight didn't depart from Finland and catering was from a non-Finnish supplier. Hurrah!"
Nadelen: "Stewardesses announced that only chicken is available, regardless of any special meal requests (vegetarian etc..). Eventually special meals were located, but not before passengers specifically demanding for them. WTF. Finnair generously pours you a half an glass of wine with meal, for anything more you have to pay for. Supposedly you can buy snacks with money, but there were no menus or pricelists to be found in the seat pockets. Touchscreen functions were barely working on my entertainment screen, the remote control didn't work altogether. WIFI didn't work at all."

Nadelen: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."

Voordelen: "Check in staff at counter in Chicago was very friendly and saved my trip by safely keeping a critical document that I accidentally left behind on the counter. Really friendly and attentive flight attendants on the flight."
Nadelen: "Aging seats and interior of plane were showing badly and it downgraded the ambience of the flight."

Nadelen: "Seats. Very uncomfortable"

Voordelen: "Plane was clean and overall the service was good. The new terminal and gate at Helsinki are very nice."
Nadelen: "Boarding was disorganized and chaotic. The seats could have been more comfortable for a tall person. Finnair also likes to nickel and dime."

Voordelen: "Very nice flight"
Nadelen: "Food was too salty"

Voordelen: "Check-in process very efficient. Boarding uneventful. Flight attendants are engaged and present as humans (does it have to do with being well rested?). Blueberry drink was a nice "ethnic" touch."
Nadelen: "Check-in counters opened only 2 hours before departure. These days most European airlines counters are open 6-24 hours in advance. Was not really an issue for this small aircraft and lines moving fast once opened."

Voordelen: "A bit delaye in Departure but ok overall"

Voordelen: "Finnair is great when nothing goes wrong..."
Nadelen: "... but a disaster when things go wrong. Too many pilots "sick" on new year day so our HEL-SIN flight was cancelled. We spent three hours at the airport queueing and only getting a hotel. No alternative flight. We spent an hour waiting on line at their call center (no local numbers, only one Finland number) and got rebooked on a super tight HEL-FRA-LHR-SIN connectiob, which we barely made as the connection times were so short. Plus they messed up the checkin so we got denied boarding in Frankfurt and lost our suitcases. Perfect storm... we will NEVER take this airline again. Totally understaffed and I competent. Fly a major airline and pay a little more to avoid things like this..."

Nadelen: "Delay"

Voordelen: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Nadelen: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."

Nadelen: "No space on the aircraft. It was very cold the entire flight. Staff wasn't responsive to ewquests"

Voordelen: "The cabin was very clean and the flight was smooth dispite heavy crosswinds on approach."
Nadelen: "The boarding was awfully slow, and the flight departed nearly half an hour late. The cabin crew offered free water and coffee, once. Even then I had to ask the flight attendant, they did not ask me. No entertainment on the flight, magazines were rather pricy so I read a book and caught up with some sleep."

Nadelen: "No room on flight ran out of wine and food before getting to the back 1/3 of plane where I was sitting I can say one of the worst travel flights I've ever had"

Voordelen: "Plane was nice, new, every seat had an entertainment system. Crew was very nice and did their best to accommodate my needing a gluten free meal. *This was an Iberia plane, not an American Airlines plane."
Nadelen: "The Iberia web site, and web app were not functioning properly. I want able to save any of my personal information such as phone number or known traveler number. I was unable to select a gluten free meal prior to the flight since the web app and website were not working. I tried calleding Iberia customer support over 10 different times and was never able to speak with a representative. The customer support prior to the flight was non-existent."

Nadelen: "I wanted to go home early..... They wanted to charge me 400 dollars to change my booking"

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Nadelen: "The meal time was a bit odd and there was no snacks served in between midnight full meal & breakfast which lasted for about 8hours"

Voordelen: "Everything good except getting bag after flight."
Nadelen: "Took over an hour at baggage claim."

Nadelen: "The plane was old. The movies were played in the aisle and the selection was inappropriate/terrible. No kids on the flight and they played a Disney dinosaur movie and the Peanuts movie."

Voordelen: "Checking and boarding was lighting fast"
Nadelen: "There was a bit of a delay, which was due to weather and certainly not their fault. They kept us informed"

Voordelen: "Friendly flight crew made me feel very welcome . Food and drinks service was excellent, nice choices. Movie selection was vast."

Voordelen: "Flight operated by BA; food was excellent, wine was free, crew were friendly."
Nadelen: "Legroom so cramped its dangerous; worse than on my CRJ connecting flight."

Voordelen: "The flight crew were professional and friendly."
Nadelen: "the seats are too small and cramped. I am quite small and I felt cramped. I feel on long flights there should be more leg room"

Nadelen: "Entertainment system is very old, but have a good selection."

Voordelen: "British Airway's Entertainment is better than FinnAir. Smooth flight."
Nadelen: "Nothing really."

Nadelen: "Terrible wait to depart. Altered my pick up plans in Barcelona and made me incur in extra expenses"

Voordelen: "Good service"
Nadelen: "Ancient aircraft."