Vind goedkope vluchten van Brussel-Nationaal naar Tokio Haneda

Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Voordelen: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."
Nadelen: "I was not able to make the flight due to the coronavirus. The hospital I’m employed at banned outside travel. I tried contacting the airline and kayak to get a refund."

Voordelen: "All what you served !"
Nadelen: "Everything is okey !"

Voordelen: "No complaints, Turkish airlines is simply one of the best company in Europe."

Voordelen: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"

Voordelen: "NOTHING"
Nadelen: "WHEN i ARRIVED AT AIRPORT ON JUNE 3,2019 TRUKISH STAFF TOLD ME YOUR FLIGHT IS NOT CONFIRMED BUT MY FLIGHT WAS CONFIRMED.I AM VERY UPSET BECAUSE I AM DISABLED AND LOW VISION.I THINK THIS IS TOATLY WRONG.20 MAY I WAS SICK TRUKISH AIRLINES CANCELED MY FLIGHT BECAUST I WAS SICK."

Voordelen: "Everything was fantastic"
Nadelen: "Prices please low and cheaper"

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Awesome cabin crew, amazing food, more leg room than European and American carriers. Amazing price. What else can you ask for in economy?"

Voordelen: "Service was fine, but we're of no help regarding late arrival and connecting flight status."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Nadelen: "A 30 mins delay"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Nadelen: "Landing was not so good."

Nadelen: "La cuisine est vraiment horrible"

Voordelen: "Same."
Nadelen: "Same"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "I'll recommend Turkish airline to anyone because of the cabin crew and the pilots. I enjoyed the service and we had a safe trip. I also like the entertainment service. I was able to watch the live TV news to keep me update."
Nadelen: "I didn't like the food. It's taste sour. The foods needs improvement."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "Ahead of time, all the way!"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "Good connection from SFO to TLV. Good service good food"
Nadelen: "No problem"

Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"

Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Nadelen: "Repas"

Voordelen: "Extras provided - eye mark, socks etc"
Nadelen: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Nadelen: "poor to non existence service in economy class. all crew up front with zero crew In back."

Voordelen: "I have taken the same route earlier past year Atlanta-Istanbul-Sarajevo ,and return Overall best experience best comfort and definitely beat food"
Nadelen: "Not mich to be unliked honestly Normally there are long wait lines ,not with Turkish"

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Voordelen: "The flight and crew were fine. The food and drinks are free, which I wish some US carriers would take note of and adopt."
Nadelen: "No heads-up that we couldn't take tablets / laptops on next flight to the USA."

Nadelen: "Ok"

Voordelen: "I did like it"

Nadelen: "no peanuts?"

Nadelen: "frankfurt airport security is a nightmare"

Voordelen: "The was knowledgeable, but customer acumen sucks."
Nadelen: "The crew does not acknowledge the passengers. Even when one the crew member was pushing a shopping cart down the aile with the Merchandise for people to purchase, she was just in such a hurry to avoid passengers."

Voordelen: "On time. Arrive early. Smooth flight and landing."
Nadelen: "More meal options. Only chicken for dinner. I’m vegetarian."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "The crew was very nice and friendly. I was not expecting walking down to the tarmac to board the plane. But flight was uneventful."
Nadelen: "Checking in didn’t open until 2 hours before plane was scheduled to take off. Really? We got to airport early so we could eat dinner. You are depriving the airport of revenue. Not to mention we had to stand there for over an hour. And then just one agent showed up. Terrible service and planning."

Nadelen: "More free meal choices"

Voordelen: "Cool crew"
Nadelen: "More leg space on economy section"

Nadelen: "Nothing!"

Voordelen: "For a middle seat, it wasn’t bad"
Nadelen: "The seat I selected was changed. I selected 45C and was assigned 54 E Upon check-in. Why? An aisle seat vs middle seat when I paid full faire is unacceptable. Also it was not made clear that I would have had to pay to check luggage. $120??!!!! I always carry on and this could have been easily avoided by not bringing gifts. Again, $120?!!!!! On top of an $1100 flight? You have to be kidding me."

Voordelen: "great service flight was on time luggage was on time"

Voordelen: "The stand was really kind."

Voordelen: "We mentioned it was our anniversary and thought about moving up to SAS Plus, but the cost was not an option to us. She moved us up before we got on the plane! Extremely nice!!"

Voordelen: "plane is clean & seats are comfy"

Voordelen: "Flight arrived on time. No issues."
Nadelen: "Standard flight - nothing special I wish they would have done a garbage run prior to landing."

Voordelen: "Very friendly crew. Complimentary bottles of water. Comfortable blankets."

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Nadelen: "Internet page for buying excess baggage was difficult to understand."

Nadelen: "Old screens and poor movies selection, tight leg space, not really offered much to drink."

Voordelen: "Free coffee in the plane"

Nadelen: "Expensive rates on luggage"

Nadelen: "Delay, no place to sit and wait"

Voordelen: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"

Voordelen: "I was very comfortable in the new seats, I did not have to recline or move for over eight hours"
Nadelen: "still there is not enough legroom for tall persons"

Voordelen: "Safe departure, flight and landing."
Nadelen: "An in flight breakfast snack would have been appreciated. The drinks served were okay. Nothing special."

Voordelen: "nothing."
Nadelen: "I hated flying on easyjet, there was NOTHING easy about it. hidden fees, horrible service, and flight delays. I am never flying with them again"

Voordelen: "SAS plane, customer service and meals."

Voordelen: "The crew and aircraft were nice."
Nadelen: "Checking into the flight in Athens was a complete cluster. The cue line was rerouted multiple times for passengers checking into the flight. This caused confusion, delays and frustration. Initially, only one gate agent was checking in the flight. Unreal."

Nadelen: "I was unable to check in over the mobile app nor online. Had to do everything at the ticket desk in both the US and overseas. Made me feel as though I didn't have a reservation in the system."

Nadelen: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Voordelen: "Legroom"

Voordelen: "The flight was very comfortable. I came to know this after I feel asleep instantly after take off."
Nadelen: "N/a"

Nadelen: "The flight arrived an hour late."

Voordelen: "Passenger and Hannibal and Ben, crook with cop father. Excellent movies"
Nadelen: "Faster arrival"

Nadelen: "My first flight was canceled. I'm still in Barcelona."

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Voordelen: "passed out i-pads loaded with movies, magazines and music food was good"
Nadelen: "very small plane for trans-atlantic flight (17 rows) only one free soda, then they charge you"

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Flight was on-time, fast, efficient boarding, on-time arrival."
Nadelen: "SAS is really running down quality of service. An old bird that was showing its age and interior wear. No in-flight entertainment options. Food / beverage options are not on par with expectations or other airlines. Only no-cost drink options are coffee or tea. Juice, soda, water - all for a fee. Snacks available for sale include potato chips and nuts. It's 2017 folks - up your game!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Nadelen: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Voordelen: "Crew was very helpful and attentive. Seemed to care about the comfort of the passengers. Very inviting and gracious."
Nadelen: "Seats and pillows could be more comfortable. All airline food is not good so okay indicated above is above expectations."

Voordelen: "Price"
Nadelen: "Crew not friendly. One was very rude"

Voordelen: "There was enough space for your legs, there were blankets and pillows which is nice for a long flight. The individual entertainment screen is preferable for a long flight, so you can watch a movie of your own choice."
Nadelen: "There were two diner options, chicken or cod, and I was just given the cod without having an option to choose."

Nadelen: "sas online seat selection and checkin, computer crashed"

Voordelen: "It got me from a to b"
Nadelen: "No food service on a four hour flight that departed at 11am. Except soggy sandwiches for purchase. I recommend taking your own food. Plane not very clean."

Voordelen: "Uneventful flight. Adequate legroom. On time flight schedule"
Nadelen: "No complaints"

Voordelen: "It was weird boarding last. We understand different airlines have different policies but we believe letting the elderly and families with little children should always have first priority... We as a family and with an elderly who is not 100% well have big challenges... It is always nice for other airlines to get us in earlier so the elderly and the little children can settle. This airline's policy is a shift for us. If not for the good price, we'd choose another... But it was just ok just a longer wait... Children and the elderly should always have the best benefit... Not the busiiness people.. Crazy policy!"
Nadelen: "Service was mediocre. Staff was nice but not very caring like other airlines and most were older women who are burnt out... Its almost like they don't want to be there. Food was excellent but there was a charge for red wine. This is Europe. Thought the US was bad... Economy class comfort is not that comfortable as always... o well! Your staff English especially the women announcers were terrible. We could not understand hardly anything. The pilots were a lot better! Need to take English classes.. Sorry but have to be honest..."

Voordelen: "The seats were comfortable and the leg room was enough. Nice selection of music and movies."
Nadelen: "My luggage was ripped open. The suitcase is damaged. Alcoholic drinks are not free(even on the international flight, which I never experienced). Trays with food stay forever on your table( slow service).on The 7hour long international flight you can hardly sleep because the food is at the awkward times and it's not cleaned up in forever afterwards. Not very friendly crew."

Nadelen: "Flight was late, if you have another connection, bad luck. No entertainment system, no screens at all, no music. Food was average. Plane was new airbus, toilet stuck, nobody seem to care much at least lock the toilet as it cannot be used."

Nadelen: "Flight was a little warm"

Voordelen: "Being direct flight"
Nadelen: "Food, seats"

Voordelen: "The crew was amazing, QBE the sit was comfortable"

Voordelen: "They had movies to watch"
Nadelen: "Boarding on time, departing on time and advising passengers of the delay. We sat on the tarmac for 50 minutes without any communication. In addition, we waited an addition 45 minutes for our luggage. Thus, requiring us to change our plans. Well not be traveling Egypt Air again."

Voordelen: "The crew team was amazing and the sits were comfortable, landing matters a lot to me and it was perfectly done."

Nadelen: "Layover time too short so a small flight delay resulted in a missed connection. No entertainment system on board, seats very small, food bad and disembarking was very slow."

Voordelen: "I didn’t like anything. Very unfriendly flight attendants. Late departure"

Voordelen: "The crew and flight was one of the best ever. Seat was comfortable. Flight attendants went above and beyond!"
Nadelen: "Flight was delayed nearly an hour with no announcements as to what was happening or why!"

Nadelen: "OUr departing flight was delayed almost 1 1/2 hours, resulting in a missed connection in Cairo -- this is not uncommon. The connecting flight waited 6 minutes, then left us. Arranging an alternative (through Rome & onward by late evening) was done , but no one was at the transfer desk for an hour."

Voordelen: "Service was great"

Voordelen: "Our flight got delayed for 3 hours and they where ri rude to us"

Voordelen: "Delivering of luggage"

Voordelen: "Rapidity for delivering the luggage"
Nadelen: "Verification of visa"

Voordelen: "vol Cairo Paris raté, transformé en Cairo Vienne, Paris"
Nadelen: "Que les bagages suivent !!!"

Voordelen: "tout sauf la ponctualité"
Nadelen: "4,5 heures de retard, cause panne mécanique réacteur gauche, débarquement, attente dans le hall et bien sur... Pas de bagages a l’arrivée a Pâris car correspondance Cairo Vienne, Paris ratée au niveau de nos 3 valises"

Nadelen: "My luggage is delayed for the third day now. I am on vacation but stressed without access to personal items and non stop calls to Royal jordanian that handles egypt air matters in amman"

Nadelen: "The food"

Nadelen: "The seat reclined flat for comfort."

Voordelen: "I didn’t like anything about this airline !! the staff looks miserable I was delayed on all three of my flights! also my luggage was broken by egypt air baggage department"
Nadelen: "EVERYTHING ! this was the worst airline I have ever flow !"

Voordelen: "Nice experience with EgyptAir. The desk people and crew were so friendly except for one flight attendant (a lady) in the plane."
Nadelen: "everything was ok."

Voordelen: "Nothing"
Nadelen: "Careless"

Voordelen: "The aircraft was a fairly new 737-800 ,nice and clean interior . The passenger entertainment system was very nice with USB charging at every screen,with brightness and volume controls. Inflight service was beverages , followed by hot meal ( 2 choices Chix or Beef ) hot beverages post meal followed by another beverage service pre landing."
Nadelen: "Because the Egyptians like it hot. The cabin temperature was really hot and the leather seats didn't help . It seemed like they did not have all the air pacts on .Very little airflow at the individual air vents. They prepare the cabin for landing way to early and you must have the window shades up which is painful with the hot sun beating on you through the window ( safety card is only so big)"

Voordelen: "Fast and efficient."

Voordelen: "Nothing"
Nadelen: "Everything"

Voordelen: "Le repas était bon."
Nadelen: "La température de la cabine, trop chaude L’hôtesse pas très agréable."

Voordelen: "Pas grand chose"
Nadelen: "La chasse d’eau des toilettes ne fonctionnait pas. L’équipage était au courant. Je l’ai signalé alors que j’étais la premiere à les utiliser. La climatisation ne fonctionnait pas non plus. Aux 2/3 du vol, nous avons eu l’Impression d’être dans un sauna. Atroce ! Alors que d’habitude j’ai toujours froid !"

Voordelen: "It’s alwa on time"
Nadelen: "Nothing really"

Voordelen: "Flights were on time and boarding was orderly"
Nadelen: "Vegetarian food was poor. It was just boiled vegetables. Even the bread that was given to others was not there. They treated Vegetarian food as Vegan food (although it was specified as vegetarian), so there was no butter, no yogurt and nothing but boiled vegetables and fruit salad. Hard to sustain oneself with that on a 12 hour flight! I asked the flight attendant for yogurt who just ignored my request."

Nadelen: "Worst experience ever . Haven’t got the flight"

Voordelen: "Nice trip good food"

Voordelen: "The check in person was extremely nice and helpful. The flight attendant was very helpful and was far beyond our expectations."
Nadelen: "The movie selection didn't have many classic movies."

Nadelen: "Nothing"

Voordelen: "Ponctuels, avions récents ou neufs, pnc charmants bon plat chaud"
Nadelen: "Transit 6 heures au retour de Louxor xor via Le Caire Quand revient le vol direct oaris Louxor ??"

Nadelen: "I complain to the manager and he doesn’t do anything about how the customer service treat us And if you know the manager you don’t charge for extra luggage - and if you don’t know him you charge for anything extra"

Voordelen: "Everything was amazing! Crew was so great and helpful. Movie choices were all amazing and modern!"
Nadelen: "Food was boring/bland."

Nadelen: "I overpaid my flight by up to 50 per cent more than my fellow passengers yet they were allowed 2 bags each while I only got 1 . The flight attendants don't offer drinks except with meals . They took for ever to remove the trays after the meals that passengers were trying to take them out by themselves . They don't pass by with big bags to collect any garbage ."

Voordelen: "everyone was very friendly and very helpful I felt very safe and very comfortable the flight was fantastic and I plan to use Egypt Air again"

Voordelen: "The flight attendants’ hospitality and meal service."

Voordelen: "Lots of terberlance but good flight"
Nadelen: "The terberlance"

Voordelen: "Timing perfect on time, curious crew members. ."
Nadelen: "N/A"

Voordelen: "Thé smiling and helpful flight attendant"
Nadelen: "The kind of movie"

Voordelen: "The crew was very good. Helpful and friendly."
Nadelen: "I had no blanket, no pillow. I asked the attendant to get me a blanket and she passed me one that someone else was using."

Voordelen: "sincere smile from crew"
Nadelen: "by force shutting of windows, was boaring"

Voordelen: "Helpful friendly crew."
Nadelen: "Planes a bit old and cramped, but otherwise comfortable."

Nadelen: "Everyone was courteous. And considerate. Like me!"

Voordelen: "Price was affordable . Short layover. Easy and good flight connection."
Nadelen: "Poor snacks."

Voordelen: "لايوجد"
Nadelen: "تاخير اكثر من 3 ساعات"

Voordelen: "Good services despite a long flight"

Voordelen: "Crew was lovely"
Nadelen: "All was fine"

Voordelen: "Plane departed early and arrived early. No incident."
Nadelen: "Alitalia chose to offer no-servce flights. Not a cup of water. Passengers need to go to the back of the plane, where the attendants sit together and chat the whole flight, and ask for a (tiny) bottle. What they do during boarding is jump on anyone who would dare to place a piece of garment in the overhead bins. It comes through as a fad..."

Nadelen: "Online check-in process. Boarding pass not available to be added to wallet. Unable to view; had to have the boarding pass emailed to me. No option to set up SMS tracking foe flight status."

Voordelen: "We hardly saw any member of the crew. They were in the back, in a closed area, chatting among themselves."
Nadelen: "Serve at least one cup of water. It was not offered, nor available."

Nadelen: "All good but crew wasn't very attentive - for example i had had to put my suitcase quite a few rows back because of lack of space at the end of the flight i had to wait for most of the plane to empty out in order to be able to retrieve it - the crew member who had originally indicated i put my suitcase further back and who was standing right by the cabin where the suitcase was stored saw all of this but didn't move to help in the slightest even though he knew i was waiting for a chance to get to my suitcase - in my experience of customer service i would have gotten it for the passenger and brought it to them to reduce the wait time"

Voordelen: "Snacks were okay."
Nadelen: "Purchased my luggage fee online and for some reason they don’t have it on their computer. Had to pay a higher price at the counter and come to find out my account still got charged for the luggage fee."

Voordelen: "Nothing"
Nadelen: "Hour delay getting on the plane, after going through boarding. No explanation as to why."

Voordelen: "The crew was not grntle"

Nadelen: "OK flight, evening Business class"

Voordelen: "Buongiorno praticamente è successo che avevo il volo da Fiumicino a Olbia e quando sto facendo il check in il sistema di alitare era bloccato quindi mi hanno fatto manuale la carta di imbarco e poi quando sono entrato trovo il volo che è andato via senza e i personi e mi hanno lasciato nell'aeroport"
Nadelen: "Devono fare tutta alitalia e tutti i sistemi loro da capo perché non funziona per niente"

Nadelen: "Snack was packaged bread stick bits. No flavor. Must take of headsets for take off and landing."

Voordelen: "The crew was really extremely courteous - and because it's off season, there was a lot of spare space."
Nadelen: "The only less than perfect score was food, but the circumstances mitigate that less than stellar note. The warm meal and snack were better than your average over-sweet snack you get sometimes coming from Europe... We had a delay that may have impacted the food (if you keep warm food too long...)"

Voordelen: "Very new and clean plane."
Nadelen: "Nothing it was all good."

Nadelen: "The plane was delayed 1 hour waiting for a crew member to show up. This caused me to miss my flight to the US at DeGaulle"

Voordelen: "Le paysage."
Nadelen: "Moins de retard! Plus aimable à l'embarquement !"

Voordelen: "Amazing crew helped us check in our luggage at a reduced rate."
Nadelen: "More inter European connections at more competitive price"

Nadelen: "Alitalia is the worst airline company"

Voordelen: "All flights on time"

Nadelen: "Flight was delayed. People/staff was not that friendly. I considered switching flight times, but the options were limited and it would have required me to purchase a new ticket. The fair was relatively inexpensive, but did not include checked bag and in the end was more expensive than other carrier options."

Voordelen: "Nice opera music available while trying to figure out the antiquated entertainment system."
Nadelen: "Seating was the most cramped I have ever experienced. Service was relatively efficient and competent but not especially friendly. Really old entertainment system not easy to figure out. Lack of individual air control."

Nadelen: "les changements d’horaires successifs, l’attente en salle d’embarquement ,le repas Cacher que j’avais réservé qui n’a pas pu m’être servi ."

Nadelen: "Vol retardé de 35 minutes, le son des messages de l’esuipe Casse les oreilles et on ne comprend rien."

Nadelen: "Changement de porte d’embarquement au dernier moment"

Nadelen: "Retard de 45’ sans information et sans excuses. Inacceptable"

Voordelen: "Ponctualité et efficacité"

Nadelen: "Seats were packed with no room for feet"

Nadelen: "horrible seat ergonomic"

Nadelen: "Retard. Absence d’information sur le retard. Pas de sourire."

Voordelen: "Snacks, drinks, puke bags in seat back pockets, easy to check in online."

Voordelen: "The easy transfer from incoming London flight to the connecting flight to Tirana without leaving the airside area of the terminal"
Nadelen: "Not being able to purchase any food, wine or hot drinks on board. It doesn't seem such a difficult or costly service and most other airlines appear to manage it."

Voordelen: "legroom and quick"

Nadelen: "L'équipement dans l'avion inopérant"

Voordelen: "La rapidité d'embarquement"

Voordelen: "Nothimg"
Nadelen: "My seats were changed to the rear end of the plane, not even a sandwich for snack.i had to empty my carry on luggage to 9kg ."

Voordelen: "The Crew was really helpful with baby, bringing bassinet (that I reserved prior to the trip) and letting me boarding preferentially."
Nadelen: "Probably not the company fault, but my stroller was a little damaged when I got it at my destination."

Voordelen: "Nothing about check-in and boarding."
Nadelen: "Check-in was a zoo. The agents were more interested in gossiping and were constantly on the phone or running in and out of their stations. It took nearly an hour to get through the 10 people ahead of us. And then we were told that my 1 bag would cost $53 to check-in and that I would have to go to another counter in a far away part of the airport to pay...and we had 20 minutes before boarding. Afger running to the cashier, we were told that she had no time and that we should go back to the agent to pay! We ran back and paid, then went to look for our gate. It was finally listed as Gate 12. We got though security ok and got into the line for Gate 12. It was more like a scrum tan a line. Nobod seemed to be doing anything when all at once we saw people boarding. We went to the gate but were told that our flight was boarding at Gate 10!!! WTF??? Gate 12 listed our flight number and Gate 10 listed another flight, but we did as were told and boarded via Gate 10. None of other passengers knew what the hell was going on but we all made it to Rome along with our baggage. We will NEVER fly Alitalia again."

Voordelen: "KLM Flying Blue App ( which I didn't get to use because they switch to Alitalia at check in)"
Nadelen: "KLM switched to Alitalia right at online check in time, which made things very confusing. Even the flight number changed. It would have helped if KLM would have let customers know this in advance."

Voordelen: "Crew was ok.."
Nadelen: "Legroom inside the aircraft is too small. Salted and sweet snack options including cookies. This is on a two hour flight. Very uncomfortable journey"

Voordelen: "In flight entertainment was good. Lots of choices. Plane was clean. Staff was friendly."
Nadelen: "We had only an hour for our connection. Ordinarily, this is enough time. However we had to go through passport control during the connection and we almost missed our flight. When traveling internationally, this should be considered. Rome airport (FCO) could do a better job of managing passengers with quick connections. It was a mess."

Nadelen: "food"

Voordelen: "Nothing..."
Nadelen: "Late boarding Rude crew Bad service Lost my luggage"

Voordelen: "pretty comfort seats, and they give u a neck pillow!"

Voordelen: "Nothing"
Nadelen: "Food quality was awful, no entertainment whatsoever and the smallest seats I have sat on. Legroom is extremely tight"

Voordelen: "Nothing"
Nadelen: "You lost my luggage!!!!!! Now I'm standing in a long line with other lost luggage people. Düsseldorf is not a large airport and there was ample connection time. Not the way I wanted to start my vacation. Instead of driving south now I'll be waiting at the airport all day On the flight the seat in front of me folded back all the way to my head! How does that happen?"

Voordelen: "The flight departed on time and arrived 35 minutes early. The flight crew was very helpful onboard."
Nadelen: "Tried to upgrade my elderly parents to more comfortable seats when checking in, but was told the flight was full and there were none available. It didn't appear that way after being boarded and seated."

Voordelen: "Not too much. Standard flight. They had ok wine I guess."
Nadelen: "Ancient planes. Had to use proprietary headphones, I thought they stopped doing that. No USB. Screens seemed 20 years old. It's 2017!"

Voordelen: "The crew was great. Very attentive"
Nadelen: "No entertainment. Food was ok. Seats not comfortable for business class."

Voordelen: "Boarding on time. The pilot 's job was excellent!!!"
Nadelen: "The service on board was really slow and not satisfying.. The food not as it used to be. I began flying your company about 40 years ago! What a change over the years!"

Nadelen: "flight was over 30 minutes late which is unacceptable for a 1:55 flight!!!!"

Nadelen: "My flight was cancelled and didnt get information from the hungarian ground staff about the reason. They just changed it for Austrian Airlines but I don't like Austrian Airlines and i had also an Insurance for this ticket. After a long conversation I could fly by Lufthansa with stopover in Frankfurt."

Voordelen: "80 euro return from MLA to Rome, including bags. A snack & drink provided. Beat ryanair hands down!"