Vliegtickets Tokio Haneda - Vind goedkope vluchten

Voordelen: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Nadelen: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."

Nadelen: "Flight was a little warm but was able to get it cooler via help from crew but got warmer again towards the end of flight. Overall good flight though"

Voordelen: "Super friendly crew. Enough food and drink."

Voordelen: "Crew were really lovely and friendly. A bit of spacee on the plane which always helps"
Nadelen: "Nothing Better than average flight"

Voordelen: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Nadelen: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."

Voordelen: "The crew Were exceptional ."
Nadelen: "If The seat recline could go down a bit more innpremium economy, that would be perfect"

Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"

Voordelen: "The food selection, there is several pre-order meal based on diet or your religion"
Nadelen: "The seat pitch at least 33""

Voordelen: "Tellement mieux que les compagnies européennes"

Voordelen: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Nadelen: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"

Voordelen: "Seat was very comfortable, crew was very nice,"
Nadelen: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"

Nadelen: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

Voordelen: "The plane was new. The in flight entertainment system was good, although I never got to experience it fully because the Flight attendant kept switching it off, as I had paid extra (an arm and a leg) for a “bulkhead seat”"
Nadelen: "The service was beyond awful! The Flight Attendants had a “could care less” attitude. I had special ordered a meal, and they gave me the wrong one. I did not want to make a big deal, so I just ate it. Then they did not offer any beverages when the meal came! I literally had to beg them to make me their famous “Singapore sling”. Shocking really!!. When I had my coffee, my request for cream and sugar went ignored THREE times. Finally they grudgingly gave me only cream, rendering my coffee undrinkable. .....And the list goes on. Never ever will I travel on this horrid airline again!"

Voordelen: "Prompt and timely service"
Nadelen: "Food can be more tasty"

Voordelen: "Great service!"

Voordelen: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"

Voordelen: "Basics are covered. TV screen is big but otherwise nothing special."
Nadelen: "It is so annoying they want you to pay an extra $20 to pre book any seat. If you need the extra $20 that much, charge me in the original fare! Don't nickel and dime me. At check in they couldn't even get my child seated beside me although a change was made last minute at the gate. Every other airline I've flown recently was better. Sri Lankan and Emirates FAR better service."

Voordelen: "Singapore airline is amazing, great service and quality entertainment."
Nadelen: "None"

Voordelen: "Great service and very very comfy"

Voordelen: "Easy red eye flight, just slept the whole way"
Nadelen: "Singapore airline is always awesome. Crew professional and very caring"

Nadelen: "Cabin little bit cold"

Voordelen: "The attentiveness of the flight attendants and the new plane."

Voordelen: "Everything from Ticketing, Checking in......"

Voordelen: "The main course"
Nadelen: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."

Nadelen: "Cabin temperature was really hot."

Voordelen: "Singapore airline crew is always top notch in terms of service and attentiveness. It's a direct flight from Singapore to Canberra! Beats the layover in Sydney or Melbourne."
Nadelen: "Business class seats were uncomfortable compared to other business class. They're not lay flat seats, and I can't get the seat even close to flat because my feet jam in to the bottom of the seat in front of me. The food wasn't great, some of the meal which was supposed to be served hot was still cold."

Voordelen: "Everything was good"
Nadelen: "No complaints"

Nadelen: "Crew woke me up from deep sleep to raise seatback for meal service. Sleep versus food?? Should prioritise sleep every time on night flights."

Voordelen: "Service was great especially the food"

Voordelen: "friendly and attentive crew. connecting flight was a breeze. well worth the price."

Voordelen: "wide seats. great service. on time."
Nadelen: "food was not as good as one would expect."

Voordelen: "Crew members were very friendly n helpful."

Voordelen: "I liked there was entertainment"
Nadelen: "It was an old tired plane"

Voordelen: "The business class bed was the best I have yet encountered. The food and service were great. And the stews? Gorgeous and so agreeable. One young lady even helped me with my back injury; turns out she was studying physical therapy. You can't find a better ride than that,"

Voordelen: "friendly staff top Service top Inflight"
Nadelen: "old aircraft, no usb or power point charging. choice of 5 movies"

Voordelen: "The service, kind and pleasant."

Voordelen: "Food was delicious!"

Voordelen: "Seats!!"
Nadelen: "Not enough vegetarian options. Food not that great for business class. Not enough English new release movies. Many were old. Could be improved."

Voordelen: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Nadelen: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."

Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Voordelen: "Good reliable SQ service"
Nadelen: "I got the seat with communications box on the floor under the seat in front... no foot room :-("

Voordelen: "Nothing specific"
Nadelen: "No real dramas"

Voordelen: "the flight time was quick , by the time you took off you practically were preparing for landing"
Nadelen: "nothing disappointing"

Voordelen: "Everything is excellent!"

Voordelen: "No fuss flight but lacking that something extra"

Voordelen: "The new non stop flight frim Singapore to San Francisco really reduced the total travel time. I saved at least 4 hours in choosing this flight"

Voordelen: "Staff on board were lovely."
Nadelen: "I asked to be placed in a seat as close to the front as possible as I suffer from motion sickness in the back of the plane. I was placed in the back row all the way to my destination and all the way home. I vomited 8 times and felt very sick. I did notice that there were many seats available in the front of the plane but they are never given out as women with babies and children always get them and then single travellers like myself are made sit in the back. I travel a lot, I usually fly Qantas and they are very good at providing seats closer to the front. I will be reluctant to fly Singapore Airlines again due to the fact that they were not accommodating at all."

Voordelen: "Seating space was very good. Meals terrific"

Voordelen: "Professional, courteous, high-quality all around from food, to service, to entertainment options. Singapore Airlines is first class all the way."
Nadelen: "None."

"Un voyage adoré, condor, service agréable au bords,"

"Très bien excellent"

"Tres bien excellent"

Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"

Voordelen: "personnel et atterissage parfait"

Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."

Voordelen: "TOUT"

Voordelen: "Everything"
Nadelen: "Nothing"

Voordelen: "Vegetarian food"
Nadelen: "If you provide blankets"

Voordelen: "The tv shows and the games for the kids the monitor was large and they didn’t need an ipad to calm down"
Nadelen: "The food , i had better food in the Lufthansa they had jam butter pancakes and mostly a fluffy chewy piece of bread , also both choices were eggs one with cheese one with out !! Why not eggs or pancakes or maybe french toast or something arabic like flafel fool , also the dessert was dates! Not nice"

Voordelen: "flight was very empty, so crew very accommodating. boarding simple with so few"

Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."

Voordelen: "The crew were nice and boarding was smooth"
Nadelen: "the main meal was good, but it didn't come with much more. It didn't have water, dessert, or a side dish, it only came with the main meal, a piece of bread, and butter. The chair was not that comfortable, I've had a better sleep on other airlines for the same flight."

Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."

Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Voordelen: "L’espace en A380"
Nadelen: "Le repas"

Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"

Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"

Nadelen: "Il n'y avait pas assez de films en français"

Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "RAS"

Nadelen: "Old plane - ACE - very basic movie selection."

Nadelen: "Bigger entertainment screens compared to previous Emirates flight from Manchester"

Voordelen: "nice people, good food"
Nadelen: "the process in Dubai for boarding is strange, first they make you go into a smaller room where there aren't always enough chairs, then you have to wait there until your section is called. Why not just do it all at the same time?"

Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"

Voordelen: ":("
Nadelen: "Don’t expect any assistance with the change of a passenger name - you will be asked to buy a new ticket without reimbursement for the mistake that is by any stretch of imagination only a duplicate bookings. What will happen is that either the travel company or the airline simply will blame you."

Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."

Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"

Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."

Voordelen: "Very accommodating and friendly crew. Comfy seats, modern plane, and not too full of a flight."
Nadelen: "Nothing. It was great."

Voordelen: "Service et confort"

Voordelen: "on time departures,kochi airport is great ,overall a nice trip"
Nadelen: "the inflight service on the flight from kochi to dubai was not good.staff seem to be hostile,and not at all courteous."

Voordelen: "Vol. Confort. Equipement ICE"
Nadelen: "Rien"

Voordelen: "L’accu, l’hora, enfin tout"
Nadelen: "RAS"

Voordelen: "Très bien"
Nadelen: "Rien à signaler"

Voordelen: "Food, staff, flight"
Nadelen: "Cabin luggage limit, too long layover"

Voordelen: "Crew was attentive Pilot steered a smooth flight"
Nadelen: "Seats were a little cramped"

Voordelen: "Service"

Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"

Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Voordelen: "All good"
Nadelen: "All good"

Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."

Voordelen: "My first flight with Emirates. Excellent all round"
Nadelen: "Nothing"

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Voordelen: "Tout était parfait"

Nadelen: "Accueil personnel Emirates Repas infecte"

Voordelen: "Parfait en 380 silence et confort"

Nadelen: "Before I start my complaint I would like to say that my family and I had 6 emirates flights this year and 5 of those flights were very good and we thoroughly enjoyed our traveling with emirates but this 1 flight came out to be the worse flight of my life. I made online check-in and chose our seats and all was successful but when we reached the airport and I opened my app, it displayed that online boarding pass was not available. After moving slowly in a long queue, when I reached near boarding counters, an official checked my name in a list and informed that there was some new tax applied on us and thus I had to visit counter 5 or 6 to pay that tax. We joined the queue of counter 5 but it was not moving at all and I noticed some people being served at counter 5 who were not in the queue, thinking that counter 5 might take longer, I joined counter 6 queue where there were only 1 family and 1 passenger ahead of me, for next half hour we stood there but that queue didn't move. Finally after some time another counter called me, he confirmed that I had made online check-in. We were given boarding passes and were asked to wait for tax processing, After another 15min, we were given all papers and were requested to move to the immigration counter. After immigration when we were going through final security check, the emirates official asked me to hurry up, I showed him that the security process was going on in front of him, upon that he asked why I was late to airport, I informed him that I made online check-in and I was required to be there 90min before the flight but I was there 150min before the flight and it was in front of him how long the tax processing took, upon that he said that I should have been at the boarding counter 240min before the flight and that I should be aware of the facilities at the airport (although it was my 1st time there). I had not made any complaint on what had happened so far to anyone and I was not rude to anyone although I was with my wife and 1.5 years old son who was crying coz of warn weather and thirst, we couldn't provide him with water coz we were standing in queues all the time. But hearing such comments from Emirates official were quite unbearable but still I stayed calm and reached at the gate. When I handed over the boarding passes, I was told that my boarding pass was missing and I was quickly blamed by emirates officials that either I reached there without a boarding pass or I had lost it. When they checked in their system it showed that I was already boarded, I understood that they gave my boarding pass to someone else but they kept on saying that I had lost it and also informed the same to plane crew, then they made a manual boarding pass for me and let me pass the gate. We were the last passengers to enter the plane. When I reached at my seat, there was someone else sitting there, upon taking attendant's help, it was discovered that the passenger sitting there had my boarding pass."

Nadelen: "Très bien à heure un avions trop propre"

Voordelen: "All was good. Excellent price. Plenty of space. Crew was nice and helpful, as always with Turkish Airlines. The flight was on schedule."
Nadelen: "The food was basic, but I understand this, as we have the pandemics, and there is no opportunity for cooking."

Voordelen: "Overall is perfect"

Voordelen: "Outstanding and conscientious crew."
Nadelen: "Seats continue to get more narrow and rows are moved closer and closer. However, the Turkish Air seats are among the most comfortable, relatively speaking."

Voordelen: "All what you served !"
Nadelen: "Everything is okey !"

Voordelen: "I like everything about this airline... from the ticket prices, to their membership in Star Alliance, to their awesome customer service."

Voordelen: "TK escorted us from the delayed flight from Dubai through security to ensure we made the connection"
Nadelen: "The temperature on the flight was a bit too cold. I don't like the airlines that trade out the nice headsets for earbuds at the end of a flight. Change the process so we don't have to swap"

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "The only good thing about Turkish Airline was the entertainment, the movie selection was pretty good."
Nadelen: "I did not like flying with Turkish Airline. Worst experience ever for travel. Kept us on the the plane for hours while fixing the technical issue. The food is disgusting, the crew does not speak very well English. They do not come quick enough when you want something. I would not recommend Turkish Airline to anyone. We had to pay extra for sears that were given, should have been given to us for free considering they treated us badly on our start of the journey."

Nadelen: "Flight delayed missed connection lost bag"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Nadelen: "Air conditioning didn't work!!"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Voordelen: "Again, food and service in business class were superb. A newer 777 and more comfortable lie-flat seats"
Nadelen: "Business class gets only one small lavatory."

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "On time"
Nadelen: "Seats are not very comfortable. Narrow and hard."

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Nadelen: "La cuisine est vraiment horrible"

Voordelen: "Food, clean washrooms, attentive flight crew"
Nadelen: "Seats could be little wider"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Boarding couldn’t be easier. The crew is very attentive and nice!"

Nadelen: "My baggage was lost and I have yet to receive it."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "The hot stewardess. She not only was gorgeous she smelled fantastic. What a treat to look at! Hire more beautiful women. Fire the fat ones."
Nadelen: "No where to stash my legs. Why bother to have feet, knees and legs while flying. While flying economy class, airlines should require amputation of legs at the hip. You should just do it because at the end of a long flight your legs will fall off anyhow. They will be rotten and full of ganggreene from no blood flow."

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "To be honest nothing really."
Nadelen: "Quality of service and quality of plane. Seems most of the flight attendants could care less about the flight passengers."

Voordelen: "Rien"

Voordelen: "Airplane crew was amazingly friendly and helpful"
Nadelen: "The customer service in Istanbul airport (for Turkish Airlines) did not speak or understand English at all. She could not give us any helpful information of our flight"

Voordelen: "Great food and on board service"
Nadelen: "I missed a bit more leg room to be able to sleep ok"

Voordelen: "Turkish Airlines always has decent food and entertainment."
Nadelen: "An hour late with no apologies. And seats are so small, the people sitting next to me were so large that I didn’t have enough room."

Nadelen: "We r a family of 5 and we did not seat together this Waht bothers the most of the trip that they couldn't put us together"

Nadelen: "Repas"

Voordelen: "Food was better than other airline."

Voordelen: "Extras provided - eye mark, socks etc"
Nadelen: "My seat was unable to recline. My husband and I were moved to a middle aisle (although we really didn't want to share) only to find that the foot rest at my foot rest was also faulty. It was an uncomfortable flight"

Voordelen: "None"
Nadelen: "Flight attendants need to be friendly ."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "The airport staff in Istanbul was horrible. Wouldn't help find the gate until the last second. After arriving in JFK. We're stuck on plane on tarmac for 3.5 hours "waiting for a gate" unacceptable."

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "Way too many announcements throughout the flight. We has a crazy amount of security checks which caused a delay then had a bus ride to the other side of the airport to get on the plane!"

Voordelen: "Non- stop option! Great food."
Nadelen: "Some of the crew members had an attitude issues and they weren't as attentive as others."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

"Le fait de refuser de servir un deuxième verre de vin sous prétexte d’effectifs réduits à cause de la pandémie, Servir de l’eau ou du vin ce ´n’est pas plus difficile ! Aucun choix de repas et une bouillie trop cuite qu’ils osent appeler pasta. Personnel de bord particulièrement expéditif et antipathique. Le pire long courrier de ma vie."

"They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit"

Voordelen: "Nothing"
Nadelen: "Flight was cancelled with NO NOTIFICATION. I learnt about it when i reached the airport - 3 hours before departure. And there was absolutely no one from Lufthansa available - innperson or on phone."

Nadelen: "It was good enough."

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Voordelen: "Food was good (not pasta!), crew was very accommodating"
Nadelen: "Flight was delayed (again!). There was no desert with the food."

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Voordelen: "Embarquement très rapide, vol ponctuel."

Voordelen: "So very comfortable with lots of room. The mattress pads for the seats were a nice touch."
Nadelen: "Food was mediocre."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "there is a big amount of space between the rows making sitting very comfortable"
Nadelen: "lack of ventilation above the heads"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Nadelen: "I get Emergency to be sick and be in hospital and the request company for exchange my fly back from Slovakia back to my country USA and they declined my refund or exchange tickets even if I have doctors statement being in the hospital they’re rude and mean and decline make any changes for me"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Staff was great."
Nadelen: "I missed a hot moist towel to refresh my face before I got off of the plane after an 8-hour flight."

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Voordelen: "Treated passengers well - even those of us in steerage. Food was excellent and entertainment options plentiful. Coach is still coach, and it’s hard to settle in for a nap. So, if arriving rested is important to you, spring for business class."

Nadelen: "Le retard"

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

"They lost my checked in bag."

Voordelen: "I've flown SAS a few times and have always been favorably impressed with the service. On this flight we booked the "bare bones" fare and paid extra for checked bags and extra-legroom seats. The overall cost was still better than most other airlines."

Nadelen: "Can’t believe SAS charges for 1 piece of luggage Never experienced in all the years I’ve travelled internationally Also couldn’t accept UScredit card to buy a drink- yes you had to buy an alcoholic beverage on the flight to Europe Better to upgrade your ticket so you can check a bag and use lounge"

Nadelen: "no peanuts?"

Nadelen: "More free meal choices"

Nadelen: "Nothing!"

Voordelen: "I liked the food, the pillow and blanket, they give you enough or plenty food."
Nadelen: "Although there were many movies, I'd like to have more English entertainment ootions. It was a long 8 hour flight, I watched 4 movies, so options are very important."

Nadelen: "When people lean their seats back their heads end up in your face and you are forced to lean your seat back to make separation from passenger in front of you"

Nadelen: "SAS is a train wreck. everything they told us was misinformation from the first delay (there were 5 delays, one each hour, before they cancelled) The whole time they would not allow ticket changes while we watched available flights take off for 5 hours. We had no say in the rebooking - they just said wait you will get an email. The SAS workers need to be trained - how about putting up a sign that says "this line for parking vouchers ony'ly" when 300 people are lined up for assistance."

Nadelen: "Tiny, hard, uncomfortable seats and cramped conditions, just about the worst 8 hours in my life"

Voordelen: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Nadelen: "Only one free drink per meal, otherwise only tea or coffee."

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Nadelen: "my ONLY complaint is that I preordered a VEGETARIAN meal and got a VEGAN meal. NOT a big deal, but they should be aware of the difference."

Voordelen: "At når det bar noe som var mistenkelig så var det ikke noe alternativ, skift fly"
Nadelen: "Å måtte skifte fly"

Nadelen: "Poor customer service. No notification via text or email that there was a 5 hour delay, and no immediate rerouting for connecting flights. a 15 hour trip turned into 24+. Worst SAS experience ever."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Great flight, friendly crew, good food, entertainment was ok"
Nadelen: "Cramped with no storage, ticket was stand-by took some time to convert to boarding pass and get seating to enter the plane as one of the last people,"

Voordelen: "Good food and a good entertainment system that comes with plenty of options. I really like that SAS doesn’t go for your wallet for every bag like jus about EVERY AMERICAN CARRIER!"
Nadelen: "Leg room could be more generous but then again I’m 6’3” so it is what it is."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "Food, crew, overall comfort, movies"
Nadelen: "The plane was quite warm. We definitely could have used more water as well."

Voordelen: "Movie selection Staff Food"
Nadelen: "Drinks were expensive"

Voordelen: "The service is nice, people are friendly, and good environment at airport!"
Nadelen: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Voordelen: "Two complimentary meals in addition to complimentary blankets was very nice. Dimming the lights for sleeping was also nice."
Nadelen: "They did not enforce the boarding of the back of the plane after first and business class, as a person sitting in the back of the plane it was a horrible boarding experience. Should also board less rows at a time from back to front. Even though the lights were dimmed I couldn't actually sleep, since the lights were turned back on too often to try to pass out breakfast less than 4 hours after we just had dinner."

Voordelen: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Voordelen: "Awesome seat with great leg room for a tall person. The whole flight went quickly and enjoyed the crew and flight"

Voordelen: "The movies."
Nadelen: "My selected seat was broken and I was moved to a seat directly on the side of the toilet. Not nice!"

Nadelen: "This is my first international flight that didn't include complimentary beverages. No free wine or alcohol, and only ONE complimentary beverage on the entire 9 hour flight! They only came around ONCE with the beverage cart! (and this was like an hour and a half before they served dinner, which didn't include a drink). They also only came around and offered water ONCE on the flight. Normally this would be every 1-2 hours. Also, the flight was delayed by about 2 hours, and they didn't make an announcement until we were about an hour late. Thankfully, I was getting updates from Kayak, or else I wouldn't have even known we were delayed."

Nadelen: "As above."

Voordelen: "Good flight attendants and a plus for the early arrival."
Nadelen: "The lack of lounge access at the airport in Rome (Fiumicino). Not receiving any food/snacks on a three hour flight is quite poor."

Nadelen: "Terrible service and they lost my sons car seat. Ruining my whole vacation here since we can't drive anywhere."

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Voordelen: "We got to sit in the emergency aisle so I can't complain about comfort. The staff was really friendly (although they were really rude on the way over 10 days earlier, so I guess we just got lucky with a nice crew for this one)."
Nadelen: "You only get one free non-alcoholic drink on this flight and that's really stingy for a 7+ hour a long haul. Drinks should be free on a long haul, especially non-alcoholic ones. There aren't any free small snacks like chips or peanuts. You have to pay for everything and the menu is exorbitantly over priced. It's a cheap and insulting customer strategy. They can save a few bucks in overhead on each customer this way, but they are losing money in the long run because I'll never book with them again due to their tawdry actions. I doubt I am alone."

Voordelen: "The seats were comfortable. Two meals offered for the 10.5 hour nontstop flight between San Francisco and Copenhagen."
Nadelen: "A little more leg room. Ability to change seat once reservation made online. The SAS website does not show your seat relative to entire place seat availability. Would have liked 24 hour customer service by phone option. They are actually closed for phone calls at night."

Voordelen: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Nadelen: "I think if there were a few choices for the dinner service I would have been happy."

Voordelen: "paying extra for more legroom"
Nadelen: "Everything, small seats, lack of variety for movies, poorly trained staff, lost baggage, delayed flight and missing connection. SAS has dropped in quality"

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Nadelen: "I didn't.t like your movies selection? Not very current. the food was awful. Not being able to book a seat until I arrived from Amsterdam."

Voordelen: "Entertainment"
Nadelen: "Food was of poor quality, one free soda on a 8.5 hr flight."

Voordelen: "It flew"
Nadelen: "The effort put in to work with change of plans"

Voordelen: "Passengers nice"
Nadelen: "Food options not everyone eats chicken"

Nadelen: "sas online seat selection and checkin, computer crashed"

Nadelen: "Not enough room to work on laptop."

Voordelen: "Food good, free drinks. Great entertainment system. Crew nice."
Nadelen: "Full flight."

Nadelen: "I was sitting next to a special needs man and the crew was extremely unhelpful towards him. He should not have been flying alone and they did not help him at all. When you handed out the customs form he told the stewardess he needed help and she ignored him. When I pressed the call button for him it took someone 35minutes to come back and then she told him she would help him after dinner. I pressed a call button the second time to help him find something and again it took over 30 minutes for someone to come back to us. If there was a real emergency this delay would have been a huge problem. The stewardess was extremely rude in general."

Voordelen: "Uneventful flight. Adequate legroom. On time flight schedule"
Nadelen: "No complaints"

Voordelen: "It was weird boarding last. We understand different airlines have different policies but we believe letting the elderly and families with little children should always have first priority... We as a family and with an elderly who is not 100% well have big challenges... It is always nice for other airlines to get us in earlier so the elderly and the little children can settle. This airline's policy is a shift for us. If not for the good price, we'd choose another... But it was just ok just a longer wait... Children and the elderly should always have the best benefit... Not the busiiness people.. Crazy policy!"
Nadelen: "Service was mediocre. Staff was nice but not very caring like other airlines and most were older women who are burnt out... Its almost like they don't want to be there. Food was excellent but there was a charge for red wine. This is Europe. Thought the US was bad... Economy class comfort is not that comfortable as always... o well! Your staff English especially the women announcers were terrible. We could not understand hardly anything. The pilots were a lot better! Need to take English classes.. Sorry but have to be honest..."