Vind goedkope vluchten van Dakar naar Brussel

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Nadelen: "nothing Everything was good"

Voordelen: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Very comfortable seats & clean"
Nadelen: "Not applicable."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Food, drinks and entertainment were good."
Nadelen: "Before my flight I choosed my seat online and it was aisle seat. But when I checked in at airport they changed my seat to middle seat. I am not sure why there is a option to choose my seat if they are not going to honor it. Also seats were very little and there is not much room. I am only 5.4 and 140 pound. So not sure how big people can handle seating there for 10 hours."

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Voordelen: "Food, multimedia and the crew"

Voordelen: "Super"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "The friendliness and the ease of flying alone."

Voordelen: "Easy communication and promptness"

Nadelen: "La cuisine est vraiment horrible"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Food"
Nadelen: "Leg room especially between Houston and Istanbul fo"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Nadelen: "Istanbul Airport: Overcrowding at Arrival / Transit Terminal Way finding-poor signage for transit passengers"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "Good"

Nadelen: "Repas"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "Everything is perfect."
Nadelen: "Nothing"

Voordelen: "Flight was on time"
Nadelen: "I forgot to choose special meal request but they have good vegeterian food options"

Nadelen: "our luggages were left in instanbul so when we arrived in kenya we waited for long before being told our bags were left in instanbul,were had to come next day to collect,stressful experience because we were staying like 80 miles away"

Voordelen: "The experience was great."
Nadelen: "Everything was good the service, the staff was professional."

Nadelen: "We missed the flight for teasons totally outside our control. We were stuck at Borg El Arab Airport gate for over an hour and therefore missed our flight. Turkish reps weren't helpful at all and wouldn't try to find a solution for us!! We had to book new tickets with Egyptair. I don't believe we'll be flying Turkish again."

Voordelen: "Attentive crew, great food including perfect attention to our pre-arrangement for vegan meals. Good entertainment selection."
Nadelen: "No wifi at Istanbul airport."

Voordelen: "You guys are blessed and best of all of time"
Nadelen: "I didn't hate nothing it was the best"

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "Everyone in the crew was friendly and helpful. The flight was long, but seemed shorter because the crew was attentive."
Nadelen: "My flight was delayed."

Voordelen: "Having every single person I spoke with pass me on to another party. Apparently customer complaints is really no one's job. They're extremely motivated to have you find someone else to correct your problem. Rest assured it is "your problem" I was told quite explicitly that my missed connection flight and lost luggage was not their problem."
Nadelen: "They lost my luggage. Couldn't even tell me when my bag was checked despite the scan tag they attached to my boarding pass when they weighed it and checked it in back in New York. They legitimately had no idea if my bag ever left the United States. It took 3 days to locate my baggage while I was trying to celebrate my anniversary with my wife in Athens. being without your luggage for half a week in a foreign country is not even remotely fun. I had to wait around missing tours and reservations trying to find our luggage most of our first 48 hours in Greece. After giving up on getting our stuff we had to waste a chunk of time shopping to replace our clothing and toiletries. Despite having purchased the travel insurance I'm still fighting a month after our trip ended to be reimbursed for the clothes we had to buy just to begin our vacation. Again they continue to stonewall by transferring our complaint calls endlessly and forwarding our emails with "new" case numbers each time. Basically what this accomplishes is they can't ever find the case number they updated it to and insist that the prior case number is listed as resolved. Since they say it's resolved there is nothing anyone can do to help. Not sure if I'll ever get any satisfaction out of this debacle."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Nadelen: "The international transfer line in Istanbul was an absolute nightmare. I had to jump to the front of the line or I would have missed my connection despite having a 90 minute window of time to make it through. It seems this airport lacks the capacity needed to get people through efficiently based on the numbers of travelers using it."

Voordelen: "Awful food selection, small entertainment selection, none of the crew knew how to properly board the plane and left guests waiting in the aisle for over 45 minutes of standing for no reason and then yelled at the passengers that we were 'late' and that the standing passengers were causing the delay of the aircraft! The staff were VERY, VERY rude. I would do yourself a favor and NEVER fly Iberia!"
Nadelen: "Everything. They need an entirely new flight crew, new food service, new gate attendants, new baggage check, new ground crew. Just a joke."

Voordelen: "The crew were helpful and efficient - it was a short flight so they had very little time to prepare the meal, distribute the meal and prepare the aircraft for landing - but they did."
Nadelen: "The English announcements by the cabin crew (not the pre-recorded announcements) were difficult to understand at times due to the accent."

Voordelen: "modern plane, large overhead bins, comfy seat with adjustable headrest, very good entertainment system"
Nadelen: "There was a broken restroom on the plane in the main section, so then, they should keep an eye on the remaining restrooms as they get dirtier sooner. Madrid barajas airport is an ordeal, Iberia needs to explain better that passport control happens when you get to terminal 4S on the tram AND then there are TWO more passport controls. then there isn't enough space for people to line up for the various groups, creating friction. Iberia just needs to be more organized."

Voordelen: "Food was good, lots of great movies to watch during such long flight."
Nadelen: "Check-in process and seat selection is misguiding and confusing. Boarding was slow and takeoff took place an hour later than scheduled."

Voordelen: "One lady was so mean when I asked her a question ."
Nadelen: "Be more smiling and helping customers when needed"

Voordelen: "Service was a bit lacking. Due to extra security measures at the gate, we did not have time to get enough food in the terminal to bring on board with us so needed to order a sandwich and drink. The on screen food order system did not work, and it was difficult to know when we could request food."
Nadelen: "More attentive flight attendants and better explanation of when food and beverages not purchased in advance could be ordered."

Nadelen: "More space is needed for legroom."

Voordelen: "Crew vriendelijk"
Nadelen: "Te weinig beenruimte, handbagage moest toch in het ruim, lang wachten op koffers heenreis"

Voordelen: "not enough leg room. Tray too small."
Nadelen: "the above"

Voordelen: "Loved the staff. As far as my experience flying Iberia for the first time is concerned, the the staff was very attentive and courteous. The food was not bad either as it was pretty good and included many beverage options. Would like to see how they do for flights lasting longer than 8 hours. Mine was only about 5 and a half hours from Madrid to Tel Aviv."

Voordelen: "The time arrived at the airport was great"
Nadelen: "Not enough leg room, had to wait too long for shuttle bus to the terminal."

Voordelen: "Nothing"
Nadelen: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."

Voordelen: "I was sitting in primer economy with lots of legroom. It was good service, on- time flight"

Voordelen: "N/A"
Nadelen: "N/A"

Nadelen: "The airline did not offer any type of refreshments for example water without having to pay for it. I did not expect that. Also I thought the boarding was poorly organized."

Nadelen: "Absurd weinig beenruimte. Alleen geschikt voor mensen kleiner dan 1.50m. Je kunt het best de hele vlucht op het toilet gaan zitten. Dit was één keer, maar nooooit weer!!! Sterk af te raden!!"

Nadelen: "Belachelijk weinig beenruimte, waardoor ik niet eens recht in m’n stoel kon zitten!"

Voordelen: "I hate flying with a burning passion, however this 8hr flight back home was more than comfortable! I mean literally, the seats, the entertainment, the cabin crew, even the food (which to my surprise wasn’t as bad as other airlines). The fact that I’m writing this review right now just shows how great of a flight it was! I had no passenger(s) beside me, and it was all around just great!"
Nadelen: "The ETA of the time fluctuated dramatically, first it said that we will board at 11:40, and then it changed to 11:25 and then we did not board until 11:50, and the flight took off delayed, as well."

Voordelen: "Iberia was a pleasant surprise!!! Excellent airline"

Voordelen: "Left on time, arrived 40 min early."
Nadelen: "The food was the worst on an international flight (out of more than 30)"

Voordelen: "First flight ever where water or coffee we’re not offered. Good cart came out. Nothing offered. 3 attendants? To do what??"
Nadelen: "No beverage or food offered"

Nadelen: "Our seats was almost the last seat of all our flights, even we checked in very early."

Voordelen: "Current movies, fliggt attendances were nice."
Nadelen: "Restroom got dirty, nobody cleaned them in the whole duration of flight."

Nadelen: "space between seats, too tight for my legs"

Voordelen: "The entertainment was probably the best part of the flight."
Nadelen: "The staff were less than friendly, the food was terrible . Not to mention it was like pulling teeth to get a beverage from time to time. Wouldn’t do it again...... there too many service oriented airlines available to make this mistake again."

Voordelen: "Lunch meal was good. Flight attendants were friendly."
Nadelen: "The temperature on the flight was VERY hot and uncomfortable! Seats were very cramped and uncomfortable. Not at all an enjoyable experience. Flight was delayed and passengers were bussed to another aircraft for outside boarding. Connecting in New York was very rushed and stressful due to the delay."

Voordelen: "The boarding process was excellent and efficient. I liked it."
Nadelen: "There was no free food and no entertainment. That was very disappointing."

Voordelen: "Our flight was subcontracted through another airline, Level, so my comments are related to Level."
Nadelen: "I called the airline a week before our departure regarding the baggage fee. I was assured the fee was included in the price. However, at the time of check in, I was charged a $55 checked bag fee."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Missed connection from Chicago. International connections need more time to complete"

Nadelen: "Tray table had mold growing on it. And Iberia airlines operated flight masked as British airways"

Nadelen: "Had seat assignments, but the assignments were not honored at the airport, even though had paid external for early seat assignment."

Voordelen: "The flight was short"
Nadelen: "They didn't even give out water on the flight. Not to happy with the service"

Nadelen: "Seats too close together for any kind of comfort level"

Voordelen: "The prive"
Nadelen: "Even though there were rows of empty seats we were assigned the very last row. The flight attendants were clanging and banging right behind us though there was no food or drink service. The seats are too close together leaving no leg room for this six footer to sit with any comfort level. We won't do that again."

Voordelen: "Cabin crew did reseat a passenger when there were two tallish men in same row."
Nadelen: "The seat on the LGW to MAD leg of my journey was very painful and uncomfortable. Seat pitch was very short. I have never seen such close seats in 45 years of flying including bargain airlines let alone more pricey higher quality airlines like British. Iberia was supposed to be an extension of British. When I arrived at MAD I went to the Iberia desk and tried to make an upgrade to their "business" class which was not up to the level of British's Premium Economy. At the Iberia desk at MAD, or online, or on the phone to upgrade the short leg of my return trip without raising cost of my whole round trip from USD $1250 to over USD $4000! years.This was RETURN part of my journey! Also was not able to choose seats ahead of time at MAD when I landed, online, or on the phone. British also said that I could not upgrade just the first (MAD to LGW) leg of my return journey. I would have to upgrade the LGW to TPA also. It is critical to me that I can physically fit into the space between my seat and the one in front. Emergency evacuation would be very difficult for all pax with the short seat pitch. My having to sit sideways with my legs in the aisle would make it more difficult for other pax to to evacuate in an emergency. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years. British should be aware that bad experiences with partner airlines tarnishes their reputation. As a premier airline British should pressure partner airlines to maintain seat pitch at no less than 32 inches which is still tight for many people. Since not all partners have equivalent classes of fares, British should allow mixed classes. For example on a TPA to MAD round trip journey, it should be possible for the transatlantic legs to be at Premium Economy prices, and the short legs LHR or LGW to MAD at business class prices. Feel free to contact me."

Voordelen: "Check in personnel were able to place me in the 3rd row where the seat pitch was poor but not as bad as the rows farther back. Wheelchair helpers were very efficient and friendly."
Nadelen: "This was return part of my journey. The LHR to MAD leg of my journey was extremely painful. I was unable to pay online or on the phone to upgrade the short leg of my return trip without raising cost of my whole trip from USD $1250 to over USD $4000! Also was not able to choose seats ahead of time online or on the phone. Even in the 3rd row it was difficult to fit my thigh length in the seat pitch. I had to sit with my legs splayed and with one leg in the aisle. My leg was constantly hit by luggage, pax, and cabin crew. It is critical to me that I can physically fit into the space between my seat and the one in front. With the short seat pitch emergency evacuation would be very difficult for me and the other pax. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years."

Voordelen: "Absolutely on time!"
Nadelen: "The boarding was slow"

Voordelen: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Nadelen: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Voordelen: "Took forever to board. Had to take a bus to plane. Last on, no overhead space."

Nadelen: "My flight was cancelled due to weather. BA could not rebook me to get me to Seville in time for my meetings."

Voordelen: "Extremely punctual Friendly staff Comfortable seat design Outstanding entertainment options"

Voordelen: "Boarding was efficient"
Nadelen: "Crew and service personnel were rude, Food was bad, entertainment was none existent! Very long flight without entertainment and rude service"

Nadelen: "1 hour delay upon arrival die to no available gates"

Voordelen: "The price,. The plane. The food and the intertanment"
Nadelen: "Could be perfect if the service in the flight was better"

Nadelen: "When we arrived at AirPort El Dorado, we discovered that our flight was cancelled/has been changed without warning us! They scheduled us a new flight with Vianca and Iberia: Bogotá-Madrid + Madrid-Brussels. My partner and I could not sit together on any of these flights! 1 of 10 hours and of 2 hours! I would NOT recommend AA to anyone! This was full responsability of AA!"

Voordelen: "Flight attendant didnt help to pup up my luggage; even water was not free"

Voordelen: "We didn't crash."
Nadelen: "No priority lane for frequent flyers at MAD, no lounge at IBZ to use if your return is on BA (thought that was the same company?) Rude employees. Flight still not credited to AA 6 months later."

Nadelen: "Stewards keep trying to speak in Spanish to you. Every time again you have to ask to repeat in English."

Nadelen: "Nothing"

Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"

Voordelen: "The entertainment was ok."
Nadelen: "Everything else was terrible. From check-in to boarding to flight."

Voordelen: "I didn’t like a thing. The crew from the gate all the way to the end was rude and nasty. The crew scanning people to get on the plane were so rude at the beginning it was the worst and I fly for my work and I’ll never fly TAP air Portugal again."
Nadelen: "Train the staff to be nice and pleasant"

Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."

Voordelen: "Efficient check in and polite crew."

Nadelen: "One more toilet on the Lisbon Geneva flight would have been nice."

Nadelen: "Grab business class upgrade offer - worth every penny."

Voordelen: "."
Nadelen: "Pas de retard !!!"

Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."

Voordelen: "Chief of the cabin"
Nadelen: "Terrible customer service. Attention to disable customers is null. They literally torture the disable passengers. Very rude and insulting wheel chair staff."

Nadelen: "Incoming Delayed & outbound delayed 2 hrs as a result"

Voordelen: "Flight was canceled"
Nadelen: "Flight was canceled"

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "Service"
Nadelen: "Coordination between connection flight"

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Voordelen: "Very friendly crew, nice plane"
Nadelen: "Very expensive extras like seats and luggage"

Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."

Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"

Nadelen: "Départ à l’heure"

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"

Nadelen: "Not enough space for hand luhggage. Changed gate very short before boarding. No gluten free meal available on board."

Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."

Voordelen: "on time, food"
Nadelen: "I asked male attendant for pillow and blanket , he said no!!!!!!!!!!! foot rest would not stay in upright position, I could not remove remote from back of chair, outlet for headphones was broke."

Voordelen: "seat comfortable, crew , quietly professional"
Nadelen: "larger leg room"

Voordelen: "It was on time."
Nadelen: "90 euro per bag!!!! Outrageous. Never again TAP."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."

Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."

Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."

Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."

Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."

Voordelen: "the crew was very helpful and friendly"
Nadelen: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Voordelen: "-"
Nadelen: "-"

Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"

Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"

Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."

Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"

Nadelen: "The flight was delayed and I missed my next flight. They charged me for the next flight (from Lisbon to Porto) full price but put me on wait list, contrary to their representation (Tap Air as well)."

Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Voordelen: "Great food. Arrive and flying"

Nadelen: "Some of the worst customer service, seats that do not recline at all, minimum leg room, and worst of all a 2 hour delay that made me miss my connecting flight for which they took NO responsibility stating that they can have delays for up to 3 hours without having to compensate anyone."

Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."

Voordelen: "My husband has a mobility scooter and they handled it better than American Airlines and we flew first class!!!"

Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "Liked connections and price. Nice crew."
Nadelen: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."

Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."

Nadelen: "They charge $100 to check a bag. Never again."

Voordelen: "I liked both the seat and crew service"

Voordelen: "We got scammed out of the tickets from Justfly.com and Ethiopian Airlines turned us away without looking at our tickets. I am upset. Now I have to get more Covid Testing done and that will cost approx. $700 and new plane tickets. JustFly.com's customer service is misleading and deceiving. And they blocked my number."
Nadelen: "Background check your booking agencies and their agents."

Voordelen: "Good"
Nadelen: "Good"

Nadelen: "It was exce"

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Nadelen: "Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner."

Nadelen: "1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks during the flight (or water bottles instead of little cups) would have been appreciated. Movie options were not as great as other airlines."

Nadelen: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."

Voordelen: "Punctuality in Punctuality"
Nadelen: "Everything's is ok"

Voordelen: "Amazing crew!"

Nadelen: "The delay time was too much for no proper reason"

Nadelen: "USB connection was not working from my seat"

Nadelen: "Entertainment is non existent. Plane is tatty."

Voordelen: "The crew was amazing and the flight was smooth"

Voordelen: "The food was good, seats were quite comfortable and the crew was awesome"
Nadelen: "The entertainment was not that great"

Voordelen: "crammed seats, meh food first experience with ethiopian, wasn't great"

Nadelen: "Bole airport in Addis no place to sit and wait befor you check in"

Nadelen: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."

Voordelen: "the flight was very nice and I thank all the crew for their kindness."

Voordelen: "Same as above."
Nadelen: "Staff needs to be briefed on what an insulin pump is."

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Staff was pretty helpful and you could mostly get what you needed if you didn't mind going back to the galley for it."
Nadelen: "Boarding was literally unsafe (too many people going down an escalator into too small an area). Terribly bland food. Buttons on the seat rest too easy to push accidentally (for things like the light or to call a flight attendant)."

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "Thumbs up. Flight was smooth and on time!"

Nadelen: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."

Voordelen: "The plane was spacious"
Nadelen: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"

Voordelen: "Crew were nice"
Nadelen: "Always delaying, catastrophic food."

Voordelen: "Nothing!!"
Nadelen: "Not very clean Several used towels noted in seat"

Voordelen: "The crew very Politécnica and sensitive"
Nadelen: "To get the same food twice in the same flight To be awaken by the serving if the meals"

Voordelen: "I liked they way how did they respect time ( punctual). They were so nice with passengers."
Nadelen: "Nothing."

Nadelen: "On board attendants not the friendliest Kids food options very limited"

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Nadelen: "The services at the airport was terrible. The Booked me a flight with only a 30 minute layover. When I try telling the people before boarding the plane, big Norred me. When I told the flight attendant she said she would talk to the captain to see if there’s a way I could get a ride to my next plane so I wouldn’t miss it. That never happened. When we got off the plane no one at the airport would help us and when I was trying to run to my next terminal one of the officers at the airport told me to slow down because I wouldn’t miss the plane and I was fine. When I asked help with directions and told him I was afraid of missing my flight people laughed and walked away. When I finally found my terminal and got to it, my flight had already took off seven minutes prior. I absolutelyHated my experience flying with Ethiopian air. The seats are uncomfortable on the plane, not all the seats recline back the same level, and when I was eating dinner I decided to eat chicken since I can’t eat beef and halfway through the check in my stomach started her and I looked up the chicken and it was still pink inside."

Voordelen: "Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful"
Nadelen: "Little tight on leg room."

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Nadelen: "Your cheapo ripoff insurance wouldn't pay when I had to cancel due to terrorism threats in and around Ouagadougou. Is there ever a better reason to cancel a flight?!"

Nadelen: "My phone was stolen on airport premises"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Prior seating options, friendly air hostess, and vegan meal options."
Nadelen: "Flight from U.S had frequent meals, flight to Ghana had a sandwich and meal, and the time in between the two was extremely long, after been up extremely early to depart. It would also be awesome to have Ethiopian meal option, like injere"

Voordelen: "Children running up and down isles screaming while I was trying to rest. I had to go to the rear of the plane to ask the stewardess to bring it to a stop. They should have stopped it BEFORE I had to ask them to stop it."

Voordelen: "evry thing"
Nadelen: "no thing"

Voordelen: "When I originally booked this trip it was with one connection and a 16 hour commute time. They added legs to my trip which significantly increased travel time. I tried to cancel my flight because I booked the flight with the necessity of arriving by specific days and times and they insisted on charging me for it so I just forfeited my seat and trip all together. There's nothing good to say about Ethiopian airlines."
Nadelen: "They are very unprofessional and unhelpful and I'll never book them again."

Nadelen: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Voordelen: "Apt to time"
Nadelen: "I was very cold cos i forgot my jacket. I requested for blanket from different attendants but they never gave me one. They would respond ok but never got back to me. One told me they were looking for blankets and will get me one when found. They were all so busy with food matters. To my utmost surprise after several hours when they were done with food matters blankets began floating around in their numbers. I was really really sad"

Voordelen: "The crew very kind and made me feel comfortable"
Nadelen: "Old 767, with not comfortable set up and no individual TV set."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Nadelen: "Cabin crew were arrogant and didn’t allow us to storage our backpacks in the over head cabins."

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "service and timing were great"

Nadelen: "Our tickets had been cancelled when we got to the airport. Had to purchase new ones. Now we have to fight to get reimbursed. Not happy"

Voordelen: "Yes"
Nadelen: "Maybe the entertainment choices"

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Voordelen: "Seat not confortable"
Nadelen: "Get newer planes with better functional amenities"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "The flight attendants were wonderful and the movies and space for the kids was great!"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Nadelen: "Water could have been served complementary"

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Voordelen: "The personnel AFTER passport control was wonderful, both airport and United. Passport control workers failed to recognize or help move us through to be able to board in time while they allowed other passengers to go ahead who had same departure. Plane waited 30 mins past take off for us."
Nadelen: "Brussels airport staff at pass control needed to acknowledge departure concerns to prevent plane delay of takeoff. Many passengers missed their connection in Chicago because of our delay boarding due to pass control wait and lack of help."

Voordelen: "Retard de 45 min"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Nothing really"
Nadelen: "Late boarding, had to check the bag, had to wait forever when landed in the plane"

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Nadelen: "Delay, nothing to eat, poor service !"

Voordelen: "The crew was kind and respectful. The flight was on time and the food was OK."
Nadelen: "Nothing to complain about on this flight."

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Excellent service. Friendly staff."

Voordelen: "Good flight overall- staff lovely"
Nadelen: "Limited food choices"

Voordelen: "it was just perfect, no complain"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Nadelen: "They didn't served me food"

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "We loved the movie."

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Also a good airline, though the a la cart..."
Nadelen: "The a la carte approach that includes charging 3 euros for water. I mean, seriously?"

Voordelen: "Repas"
Nadelen: "Retard devteois heures"