Vind goedkope vluchten vanuit Democratische Republiek Congo (Kinshasa) naar België

Voordelen: "Friendly crew, comfortable plane"
Nadelen: "Luggage lost, unhelpful Kigali Helpdesk. Johannesburg VERY helpful"

Voordelen: "The two check in bags rule."
Nadelen: "Not applicable"

Nadelen: "Time was never kept. we had a delay in LGW for more than 2 hrs. I had a 17hrs layover in Kigali. I was not aware that i would not be booked in a hotel to rest. I had to make my own arrangements. And another extended delay out of Kigali to Nairobi"

Nadelen: "It was ok"

Voordelen: "New plane, fresh feel. Food is ok."
Nadelen: "Airline feels basic and no frills."

Voordelen: "Crew members are extremely polite and friendly. Flight was delayed leaving Kigali captain spoke to each passenger and apologise - great professionalism."
Nadelen: "Entertainment was limited."

Voordelen: "Took the newly opened route between Cape Town and Harare. Was a great experience. Thanks to RwandAir it is easier and cheaper to fly directly between these African cities. Lots of potential on the route. RwandAir really opening up business and leisure opportunities much needed in these areas. Nice to avoid Tambo airport."
Nadelen: "Both flights were slightly delayed (which happens), information about the delay could be better at Harare airport. But no biggy."

Voordelen: "Food and in-flight services"
Nadelen: "Entertainment package"

Voordelen: "Rwanda Air is the best"
Nadelen: "Landing at Kigali was bit rough"

Voordelen: "I think that I appreciated all the details during the trip. As I get my kayak app in my IPhone, i firstly received a notice that the check in started.... At each step, I could see the time discounted through my phone"
Nadelen: "As I said, I liked everything. From the departure to the landing"

Nadelen: "My luggage was broken into and stolen. They sawed off the zip on my suitcase and broke the handle. Stole a number of personal items including a belt, perfume, t-shirts and cash."

Voordelen: "Food and free WiFi. Ample seating space."
Nadelen: "Rerouted through Dar-es-Salaam at last minute rather than being a direct flight as scheduled"

Voordelen: "Fligh was on time, front desk staff were very helpfful, flight staff were friendly"

Voordelen: "The food initially given at 2:00am IST was really good and so I didn't even have to wake up again to eat."
Nadelen: "The breakfast was not as appetizing."

Voordelen: "Good and clean planes, good service"
Nadelen: "We had couple of ours delay and not well communicated"

Voordelen: "Qualité de service Gentillesse équipage"
Nadelen: "Tout était bien"

Voordelen: "Nice comfortable new planes."
Nadelen: "There wasn't much not to like."

Voordelen: "Friendly staff, decent snacks and entertainment options"

Nadelen: "The food options were unclear- they didn't announce what was in each meal, aside from the type of meat. It wouldn't kill you to have a vegetarian option on hand either, especially since your website doesn't work."

Voordelen: "the snack was terrific!"

Voordelen: "Information during flight"
Nadelen: "No TV or programmes to entertain slong"

Voordelen: "Good"

Voordelen: "The flight attendants are very welcoming and helpful. You feel safe and you get to see the pilot who is going to take you to your destination."

Nadelen: "The airline moved my original non-stop flight forward by 3 hours. The new flight conflicted with another flight I had earlier in the day. The airline would not allow me to cancel the flight, and could only offer me a 1-stop flight that arrived at my destination hours after my initial flight would have arrived."

Voordelen: "Everything was on time and comfortable. Will take the same flight again in the future."

Nadelen: "Reservation was not honored, and only 3 prople out of 5 get boarding. Airline did not provided any other alternative and our friends had to cancel tour and return home!"

Voordelen: "The crew was very welcoming"
Nadelen: "We had a delay of 40 minutes at Kigali airport without prior announcement"

Voordelen: "Rwanda air crew"
Nadelen: "Lagos international airport"

Voordelen: "Staff courteous and friendly"
Nadelen: "Some choices on menu do not do well by time of serving ie fish"

Voordelen: "Like Kigali it was clean and efficient."
Nadelen: "Food is almost inedible"

Voordelen: "I like the overall service in the plane."
Nadelen: "I didn't like changing the boarding time."

Voordelen: "Planes were great and flight crew excellent."

Voordelen: "Clean, comfortable plane and seating. On time service, courteous attendants. A meal served on a flight that was only about an hour in duration - very nice. Very pleased with this airline."
Nadelen: "Nothing."

Voordelen: "The crew is nice"
Nadelen: "Both flights were terribly delayed and while the crew apologized we sat on a small plane. In Entebbe the reason was they overbooked the flight. So leave those people behind to take the next flight, don't keep us prisoners on a plane for hours... Stupid management decisions."

Nadelen: "Too cold on the plane - way, way too cold"

Voordelen: "RwandAir flew us to Nairobi instead and I thought that was good of them to make that change for us. The above evaluation pertains to the flight to Nairobi."

Voordelen: "Food was beef brochettes, one of the best economy meals I have had. Wine was very good, from South Africa."
Nadelen: "Seats were not adjustable. It may be that I was in front of the exit row, but I looked and didn't see anyone leaning back anywhere. On the other hand, flight was only 1 hr 20 minutes."

Voordelen: "The Rwandair plane was modern and clean. Kigali airport has a nice cafe, and check-in was efficient. The plane left a few minutes early."
Nadelen: "Check-in closes one hour before your flight. Economy class: Food was a clingwrapped sandwich. The attendant gave me two bottles of a good South African wine. Security has gotten quite uptight at Kigali airport. They now stop your cab a couple hundred meters short of the airport, and have a dog check the vehicle. You have to pass through another security checkpoint at the entry to the airport building, and a third security into the boarding area. The final security check even takes away any empty bottles you have. And don't take any fingernail scissors in your handcarry, even if they have blunt points. You may have an hour or more wait in preboarding, and without water or bathroom excess. So takke care of these needs in advance."

Voordelen: "Nothing."
Nadelen: "This airline is an operational nightmare. I purchased a ticket with a connection, and the second flight being a codeshare, two months in advance. On the day of travel, I checked in, checked two bags, and headed to the gate. An hour before the flight, a Rwandaair agent approached me to inform me that they were no longer code sharing with precision air, the second flight. Chaos ensued, my bags got lost, I got stuck in Nairobi, etc. in Nairobi, one of the Kenya airways agents literally said to me 'avoid Rwandaair and precision airlines - they are both airlines that do not follow any regulations, and not just operational, but safety as well.'"

Voordelen: "Crew were pleasant. The flight was comfortable."
Nadelen: "The flight was delayed, causing me to miss a connecting flight. Boarding was a bit confusing as multiple flights were departing from Kigali airport at the same time and same airline. Information was not conveyed clearly and it might have been easy to begin boarding the wrong flight."

Voordelen: "The flight times were perfect and the seats were comfortable."
Nadelen: "The food was just ok"

Voordelen: "Everything was excellent, service, cabin, food."
Nadelen: "First announcement cockpit was just before landing. Would have liked some information before takeoff and once in the air"

Voordelen: "In general, it was a pleasant flight from Entebbe to Kigali. The Bombardier was in pristine condition. There was no food offered (the flight is 45 minutes) and there is no entertainment available. The crew was pleasant and the seat comfortable (I am 5'11). I would fly again with RwandAir."
Nadelen: "There was nothing significant enough taken into consideration the characteristics of this flight and the construction in Entebbe."

Voordelen: "Very professional - gave us a good meal - although flight was a little more than an hour. Will recommend to friends"
Nadelen: "Service & good landing"

Nadelen: "The arrival time was stated as 1:40pm but in reality it was a 1:10pm arrival so I had arranged my driver to collect at the wrong time and he wasn't there when I arrived."

Voordelen: "Unfortunately i missed the flight from kla to Nairobi via Entebbe due to closue of Entebbe Road. Return from Nairobi was okey but was delayed for about 40 minutes"
Nadelen: "Food needs to be addressed"

Voordelen: "They were professional, timely and courteous. Except for one flight attendant who was a bit rude, the entire flight was enjoyable"
Nadelen: "The rude flight attendant who was welcoming people to the plane"

Voordelen: "They have great food, amazing crew, great customer care.."
Nadelen: "No entertainment, some few crew members has a bit of an attitude."

Voordelen: "I always appreciate the cleanliness of Rwanda! This carries over to their planes too. Good staff on the plane. Too short of a flight for entertainment- it was amazing they even served the quick drink and snacks they did! Good on-time flights."
Nadelen: "After I bought my tickets the flights were rescheduled, giving us an 8 hour layover between flights... some in our party were stuck in the airport with nothing to do, and there is nothing to do in that airport. One question, when will passengers learn that listening to music or movies on the plane without headphones is really uncool?"

Nadelen: "Très bien à heure un avions trop propre"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "the crew was good. The seat were not comfortable"
Nadelen: "food could have been tastier"

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Nadelen: "Boarding was delaeyd 5 hour's ,Very very bag experience, the trailer baby and car seat i waited more than an hour, together with more people, were not found"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Voordelen: "Nothing"
Nadelen: "I sent my old grandparents trusted them to take care of them but they were treated very badly and had a horrible trip"

Voordelen: "Crew was nice. I was really thirsty and I kept asking for water. He should have just given me a small bottle. Also need more than 4 Bollywood movies. This was a returning flight after 2 weeks and it had the same 4 movies which I had already seen."
Nadelen: "I had a 14 hour layover in istanbul airport. Arrived at midnight and flight wasn’t until 2 pm the next day. I just assumed that they would give me a hotel. Come to find out thats wasnt the case when I landed. Given all kinds of reasons/excuses. The guy at the transfer desk told me”you should have known that your layover was this long since you booked it”. Will have second thoughts about flying Turkish again. Left a bad taste in my mouth. Might stick with Emirates or Qatar."

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "The friendliness and the ease of flying alone."

Nadelen: "La cuisine est vraiment horrible"

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Nadelen: "Flight got delayed by 8 hours. The food was horrible."

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "Large screens, reusable dishes + silverware"
Nadelen: "Plane was old, felt more squished and the seats did not decline. Also very note."

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "Everything was great, thank you for your service."
Nadelen: "NA"

Nadelen: "The crew was not very warm and/or welcoming - they were short, impersonal, and kind of cold"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Voordelen: "Rien"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "The meals, items to make the trip relaxing like a toothbrush and slippers."
Nadelen: "That I accidentally left my sweatshirt :("

Voordelen: "Some of the crew members were sweet, and helpful. I liked that the bathroom had soap and lotion as well."
Nadelen: "The security was rude when we were getting into our gate. They humiliated a man because he didn't understand their accent. There was a group of young employees and they came off as very immature. There was a crying baby next to me for the majority of the 13 hours. They ran out of food, and I had no choice but to eat the pasta option even though I do not eat pasta in my normal life. My knees hurt from not having space to stretch out for such a long flight. It was freezing cold and they did not have extra blankets. It felt like my section kept getting skipped over for everything (food, liquids, general checking in to make sure people were okay). We boarded late, and left late. When I arrived the luggage took VERY long - almost an hour - to come out."

Voordelen: "Food is great. Flight attendants were very helpful. Entertainment options are great. Comfy seats. Short flight."
Nadelen: "Istanbul airport is crowded. Looking forward to the new airport."

Nadelen: "Repas"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "Excellent food Friendly staff who are willing to help"
Nadelen: "Nothing"

Voordelen: "Finally loved that they had a vegan sandwich for me!"
Nadelen: "We were supposed to land with an hour and a half till my next flight. We landed and they were already boarding my next flight. It was very slow getting off the plane also. Took forever to pull up to be able to let us unboard."

Voordelen: "We did not crash"
Nadelen: "Seat were tiny and uncomfortable. The customer service is wprst i have ever seen, complete disasters. The food made hospital food look good. It was terrible. I would never fly with them again."

Voordelen: "I upgraded to business class at a somewhat reasonable fare ($999.00) additional. Experience was much better than in Economy."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Nadelen: "This 13 hours and 5 minutes flight was extremely hot. Regardless of how many times we've asked the flight attendants to make it cooler for us, nothing changed. By the time, we get off my shirt was soaking wet. Imagine flying for so long under these conditions. What an horrible customer service!"

Voordelen: "Delicious food, amenities kit with socks, slippers, earplugs, toothpaste and more, fantastic entertainment system, power plugs and USB plugs at every seat."
Nadelen: "The laptop on board ban is a mess. As we were flying to the US, we had to go through literally 4 security checks one after the other. Then, all of our electronics (laptop, camera, even headphones) other than our phones had to be taken. As everyone had to go through it , this delayed our flight by 1 hour. When we landed, we waited literally 1.5h before they started handing out our electronics. All in all, it took me 4 hours to leave the airport."

Voordelen: "Setting, speed, arrival"
Nadelen: "Long queue at passport control"

Voordelen: "We were happy about everything on the flight. The flight crew was attentive, the food was good, and the baggage came to the pickup carousel quickly."
Nadelen: "We liked everything."

Voordelen: "L'equipe etait serviable et courtois."

Voordelen: "Le film que j'ai regarde pendant le vol"
Nadelen: "Mon siege, trop etroit, et je n'aime pas etre au milieu entre deux autres passagers"

Voordelen: "Parfait. Je voyage souvent avec cette compagnie. Très satisfaite"

Voordelen: "The people next to my seat were awesome folks from Turkey. The entertainment was decent, I'd say the highlight of the flight. The crew were good and thankfully did not misplace any items of mine."
Nadelen: "The Food was pathetic, especially lack of any diary products including any form of dessert even after I had asked for a Vegetarian Ovo-Lacto meal. Probably the last time I'm gonna fly with Turkish."

Voordelen: "Amazing crew. Spacious and clean aircraft."

Nadelen: "Better seat More friendly crew"

Nadelen: "Better variety of latest movies,"

Voordelen: "Food was adequate and good."
Nadelen: "Seats in both flight weren't adjustable."

Nadelen: "Comfier seats Some entertainment...there was none. Plane very hot and claustrophobic"

Nadelen: "Flight take off was delayed aprox 40mnts & pilot’s language and message was not clear why we are still grounding !"

Voordelen: "nothing I liked about this flight. Our flight was delayed by more than 6 hours. Even though airline had an opportunity to bump us in their sister airline- precision airline in earlier flight Nairobi, they refused to help us. Precision air had lot of seats empty."
Nadelen: "Kenyan airways do not care about customers and inconvenience they are facing. We were suppose to arrive Dar at 7:30 pm and instead now we will arrive at 1:30 am on 28th Jan 2020."

Nadelen: "Seating"

Nadelen: "The issue was not the flight. It was the cancellation policy. I had a best friend suddenly die and I could not apply a credit to future travel on my 4000$ business class seat. It makes me not want to buy through kayak again."

Nadelen: "Seats are not comfortable for a 14 hour flight. One meal was served 1 hour before landing, Need for more drinks and food during a 14 hour flight. Flight was held at gate for 45 minutes before takeoff without explanation. Luggage was not transferred from a connecting flight."

Voordelen: "Lazy crew dont even provide water when needed. The cabin was extremely hot and the blowers dont work."

Nadelen: "I’m really disappointed by Kenya airways, the flight was delayed for 4 hours, my luggage didn’t come along with. And the worst is i haven’t received it so far. I swear this is my last time to travel with Kenya airways, seriously I’m disappointed."

Voordelen: "Nothing"
Nadelen: "You cancelled my trip without informing me and I need to be rembushed Me transportation to Logan airport and going back for six people and 16 bags please"

Voordelen: "Good approachable crew. Very professional. Aircraft very modern and internal atmosphere very organized. Everything where it’s meant to be."
Nadelen: "Difficult when you’re tall to have better seating."

Voordelen: "Cabin crew, punctuality, service, delicious & tasty food"

Voordelen: "Crew, punctuality, service"

Nadelen: "Entertainment"

Voordelen: "Les filles meme si ma télécommande été casser"
Nadelen: "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Voordelen: "L’es film même si la télécommande e fonctionner pas"
Nadelen: "Le personnel n’est vraiment pas souriant et aimable on as l’impression de les déranger à chaque moment. Et pour le confort des siège si vous n’est pas en classe élevé préparer votre rendez-vous chez le kine"

Voordelen: "I didnt like anything for this trip - From Kinshasa to Nairobi via Lubumbashi not interesting just tired and borring"
Nadelen: "First the direct flight from Kinshasa to Nairbi"

Nadelen: "Avoid flight delays. We missed our connecting flight on Dubai because of delayed departure from Nairobi."

Nadelen: "The snacks were basic and tasteless"

Voordelen: "Crew efficient and eager to please. Generous with food and drink."
Nadelen: "Some seats had damaged entertainment equipment. One seat had a damaged USB charging port. We just used the one from the next seat. Another had a damaged remote control for the entertainment system. Still usable via touch though."

Voordelen: "Enjoyed this flight; smooth and no problems."
Nadelen: "The flight was small, so they didn't have a large entertainment selection."

Voordelen: "professional KLM flights"
Nadelen: "headphone audio quality not as good as had hoped"

Voordelen: "The easy and comfortable element of the flight."
Nadelen: "I didn’t really hear any boarding announcements, it would of been to be told we would be debording the plane by steps in the rain"

Voordelen: "Le personnel très aimable et très respectueux. Repas et petit dejeuner bien, mais il ne faut pas etre très exigeant..."
Nadelen: "Le matériel mis à disposition (écouteurs) sont d'une qualité très moyenne. il est impossible d'y accrocher la mousse sur le casque. Le logiciel permettant de naviguer sur la tablette est un peu capricieux..."

Voordelen: "la ponctualité Collation sur un vol très court"
Nadelen: "Il n'y a eu aucun avertissement de turbulences. Nous avons eu un gros trou d'air au décollage qui nous a très vite plonger dans un instant de panique. Aucun mot des hôtesses, même le capitaine n'a rien dit... Pas un seul sourire des hôtesses à l'arrivée. Le vol était extrêmement bruyant (vétusté de l'avion)"

Voordelen: "Flight was on time. Service was good."
Nadelen: "Luggage did not arrive. Many passengers who came from Lilongwe to Nampula did not get luggage. There was no ground staff to follow up on the issue."

Nadelen: "The plane boarded at 9:30am and then we sat on the tarmac for 5 hours waiting for a new pilot. We were not fed, or told how long it ws going to take. After 5 hours, we finally took off, but were not offered food for another two hours. The 11.5 hour flight turned into a 16 hour flight..."

Nadelen: "Entertainment system plays very old films Stop over 5 hours."

Voordelen: "Flight itself was fine, there was nothing particularly positive to comment on."
Nadelen: "Flight was sold as a direct flight, but we landed in Bangkok and had a 1 hour layover there. We did not have to get off the flight, but still was definitely not a direct flight."

Nadelen: "Cabin crew didn't pass out headphones, chicken was tough, cabin crew were not pleasant after having to clean up someone's vomit in the toilet"

Nadelen: "Timing schedule not respected. No legroom my knees were so squeezed."

Voordelen: "Solid overall performance in all the basics"
Nadelen: "Crew were always in a bit of a rush and cold, Paris airport staff were frankly rude sometimes"

Voordelen: "customer service was superb entertainment screens and selection was excellent seats were among the best on any airline. The plane was a seemingly fairly new Boeing Dreamliner, very nice"
Nadelen: "Food was good but not spectaular - not up to Singapore Airlines for example but better than most other long haul carriers"

Voordelen: "The nice landing."
Nadelen: "Food which was the same as previous flight. We, at back, were told there was only the vegetarian option left for breakfast. We all declined. Later we were brought non-vegetarian food ie had a 'poached egg' on it. This was marginally better. Also, I couldn't use 'entertainment' as connection in arm rest bad. Occasionally, on testing, it worked briefly."

Voordelen: "Everything went as it should."
Nadelen: "The AC in the plane was a little bit to cold"

Voordelen: "Late arrival Nairobi. missed flight"
Nadelen: "Late arrival Nairobi. missed flight"

Voordelen: "The baggage handler for Kenya Airways, Derrick, in Johannesbury was very helpful checking on my delayed luggage. The flights and flight attendants were very good."
Nadelen: "Late departures, unscheduled stop for crew, and baggage not making new flights made me miss two transfer flights. Closed sales kiosk in Johannesburg unable to get an hotel and meal vouchers. Sales lady was rude the next day. Arrived Cape Town over 24 hours late."

Voordelen: "The flight was short."
Nadelen: "There was no clarity on baggage allowance on either leg of the flight. This created a situation in which I was charged two different amounts of extra baggage and given bad information on both the departure and return trip. It was also unclear that, though we'd purchased a Kenyan Airlines round-trip between Nairobi and Zanzibar, the outbound leg was operated by Precision Air. This was not indicated on our e-tickets. We found out at the airport."

Voordelen: "My bags arrived gate agent efficient"
Nadelen: "The fact there was no such reservation for me from Lusaka to Nairobi"

Voordelen: "The crew were nice. And the plane got me to London"
Nadelen: "As with the outbound flight the my screen didn't work. Seats were not particularly comfortable. Food was tolerable. Bag was not transferred from my Arusha flight but I guess that is not Kenya Airways fault."

Voordelen: "I loved the short flight will book again!"
Nadelen: "Everything was great!"

Voordelen: "New planes. Good airport, on time. Staff is very friendly all good. No complaints"

Voordelen: "flights were slightly delayed but we were updated often and accurately. Flight staff were awesome, super nice and well spoken!"

Nadelen: "I was originally scheduled on a Precision Airways flight but it did not fly, so put on Kenya Airways flight. Unfortunately my bag didn't make it so had to spend the night without it. It did come the next day, so I was able to climb Kilimanjaro. Don't know which company messed up."

Voordelen: "I was surprised at how good the food was. Really surprised to run into someone I knew from a previous trip to Kenya. She was assisting a handicapped person, so don't know if she worked for Kenya Airways or the airport. Unfortunately, there was no time to talk."

Nadelen: "The flight was 5 hours late, we were not informed while waiting or why it was late. It was very frustrating, especially that Nairobi airport has no free wifi. Kenya Airways is not to the standards of other Sky Team companies."

Voordelen: "New aircraft and all crews friendly full of service mind"

"Pas de repas pour 6h de Vol"

Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"

Voordelen: "l’atterissage parfais"

Voordelen: "Very courteous crew!"

Voordelen: "The flight was on time; other than that, nothing was good."
Nadelen: "Everything! For starters, the seats. It seemed as if we were inside a cage where you can barely move your hand. Extremely disgusting flight!"

Nadelen: "Il faisait chaud dans l’avion"

Voordelen: "Staff found us two seats together. Food was good."
Nadelen: "Email telling us about pre airport arrival check in and seat selection."

Voordelen: "The crew was kind and smiling (not like the worst crew I’ve ever had Brussels Airlines)"
Nadelen: "The food"

Voordelen: "Crew had a good sense of humor"
Nadelen: "Don’t lose the luggage."

Nadelen: "Aucun repas"

Nadelen: "Aucun repas"

Nadelen: "Pas de repas d'inclus"

Voordelen: "Crew"
Nadelen: "Missed my connecting flight. Had to pay my suitcase extra (60 dollars)."

Nadelen: "Vol retardé de presque 4h"

Voordelen: "crew was great, seating perfect!"

Voordelen: "Comfort seating in premium Plus"
Nadelen: "Crew in this section needs to be more customer centric"

Voordelen: "Crew was working hard and fast and very attentive. Seats were OK."
Nadelen: "i would have liked a better selection of music, especially classical."

Voordelen: "Pas grand chose"
Nadelen: "L’avion, peu de place Pas de divertissement Pas de film Très etrpit"

Voordelen: "Aucun retard. Siege spacieux"
Nadelen: "Nourriture infecte.. burger Aucun système de divertissement a bord, jai du télécharger l'application united a la dernière minute dans l'avion avec mes propres donnees et ca ne fonctionnais pas sur mon android... Tres décevant comparativement a air canada qui fait aussi partie de star Alliance"

Nadelen: "i ordered a vegetarian meal and didn't get one."

Voordelen: "Everything was as I expected"
Nadelen: "Nothing flight got us into Paris early"

Voordelen: "I thought the process of board was excellent and seats were comfortable."
Nadelen: "The shuttle driver was confused on what plane to go to and lots of steps."

Voordelen: "Le personnel sur ce vol été très serviable et présent."

Voordelen: "Avis général Embarquement"
Nadelen: "N'était pas trop à l'aise. Et nous avons dû payer nos bagages. Triste."

Voordelen: "Very nice and friendly crew"
Nadelen: "Food was awful and no choices and we have to pay for it + they should rent iPad to the passengers"

Voordelen: "United Airlines"

Nadelen: "too long time before I was transportet with a wheelchair out to the flight. no food even not a biscuit."

Voordelen: "The staff was great but we hade one hour delay bording went very slow"
Nadelen: "My seat could not move and the antertainment system dident work"

Voordelen: "Sleeping!"
Nadelen: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."

Voordelen: "The flight was short."
Nadelen: "The last seat didn’t have a window so if felt like you were crammed into a tiny space and had no idea what was happening."

Voordelen: "Great flight"

Nadelen: "The worst flight of my life. Seats are awfully inconfortable for a night flight. I couldn't sleep at all. Screens are really annoying, most people don't know how to turn them off and they run advertisements all night long, nobody from the crew cares. Wifi app wouldn't stream anything on my phone. Im really sad that I will have to have the same night flight back to Houston."

Voordelen: "Professionnel"

Voordelen: "Tout est fluide: l'embarquement, l'arrivée, les bagages.. On était même arrivés avec 18 minutes d'avance!"
Nadelen: "On donne assez à boire mais presque rien à manger..."

Voordelen: "Assez à boire et à manger, on nous a donné ce qu'il fallait."
Nadelen: "Les écouteurs sont de piètre qualité. On ne peut donc pas regarder un film d'une manière convenable."

Voordelen: "Système multimédia sans fils fonctionnant sur nos appareils. Téléphone, tablette, etc."
Nadelen: "Siège pas assez large. Jouer du coude pendant 8hrs c'est pas amusant."

Voordelen: "La ponctualité"
Nadelen: "Le type d'avion."

Voordelen: "Le service à bord était impeccable."
Nadelen: "Les sièges sont nuls (ergonomie douteuse). L'espace pour les jambes n'es pas convenable (trop étroite et la patte du siège avant oblige d'avoir une jambe de travers). Système d'information de la position de l'avion est nul (pas assez complet), peux pas savoir combien de temps il reste au vol."

Voordelen: "Great service from crew"
Nadelen: "Good but too little"

Voordelen: "Avion en bon etat"
Nadelen: "Hôtesse désagréable et 1h30 de retard pour un vol de 1h45"

Nadelen: "Avion retarder plus de 3h , attente dans l’avion !"

Nadelen: "Seulement 1 choix de sandwich"

Voordelen: "Comfortable. Good entertainment and good service. Crew was nice"
Nadelen: "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."

Voordelen: "We were surprised to find ourselves assigned to the bulkhead seats where we had extra legroom and great access to the restrooms."

Voordelen: "Service rapide, arrivé 30 minutes à l’avance"
Nadelen: "Pas de tv, ni de repas, collation seulement"

Voordelen: "l'avion est finalement arrivé!"
Nadelen: "5+ heures de retard changement d'avion vers avion vieux (écrans microscopiques) places réattribuées aléatoirement"

Nadelen: "Wish I could have selected my seat when booking my flight"

Voordelen: "Wonderful uneventful trip!"

Voordelen: "IAD to Brussels Flight is ok, just stuck between 2 guys with BO. Not really the United Airline's fault. But I hope they can atleast put a sign or something."

Voordelen: "Nothing"
Nadelen: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"

Voordelen: "Excellent"
Nadelen: "Do better for the meal according to the health safety."

Nadelen: "First of all, my flight had no option to plug my cellphone, there was no TV screen and no WiFi.. they served some loaf of bread cut in half with some spices inside and called it dinner! But the most disappointing thing is the fact is that they LOST BOTH OF MY LUGGAGE BAGS, and the most they could offer me is $50 compensation (my belongings worth thousands of dollars) And even this I would have to claim from my “home country” which is completely unreasonable as my home country isn’t the one lost my luggage, the airlines had! Beyond shocked, disappointed and aggravated, this was my first time flying this airlines and I promise you it’s the last. Won’t recommend to anyone."

Nadelen: "cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!"

Nadelen: "Everything was great!!"

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Nadelen: "Online check in was not possible. The check in and boarding process took more than two hours and there was no order."

Nadelen: "Old aircraft, rickety seats"

Voordelen: "Punctuality in Punctuality"
Nadelen: "Everything's is ok"

Voordelen: "seat not comfortable"
Nadelen: "more drinks along the way"

Voordelen: "Flight Crew were great"
Nadelen: "The baggage and checking in process. Better training did on the checking in crew for international flight baggage, one one person knew what the requirements are."

Nadelen: "USB connection was not working from my seat"

Voordelen: "Nothing?"
Nadelen: "Lounge seating and services. Boarding. Lots of uncontrollable people trying to be first to board."

Voordelen: "Crew was so nice and very helpful"
Nadelen: "Timing, delayed by 20 minutes"

Voordelen: "The crew was amazing and the flight was smooth"

Voordelen: "Nice crew. Smooth flight :)"

Nadelen: "There was a disruption with the audio system."

Voordelen: "Crew was very nice, very helpful"
Nadelen: "3 hour delay in flight from Chicago to Ethiopia due to ‘mechanical issues’ made me miss my connection. I was put up in a hotel, but woke up in the middle of the night to roaches all over the place. Not the best experience"

Voordelen: "Flight and crew"
Nadelen: "Food and inflight entertainment"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "The plane was spacious"
Nadelen: "-The flight entertainment wasn't working -There was a delay, but no one from the airline communicated; we were just waiting and the waiting area didn't have sits"

Voordelen: "Ground stuff was trying tobe very helpful but it ended with trying. Also they did not inform us about he change of stoping in Cairo"
Nadelen: "Old airport that is uncomfortable with bad lounges that are not even worth going into."

Voordelen: "No comment"
Nadelen: "No comment"

Voordelen: "I liked the crew. They are kind."
Nadelen: "The boarding in Addis was an absolute nightmare. No one could figure out where to go and when. Mombasa and Nairobi flight boarding was mixed. I've never seen anything like this. There was not enough room in the boarding area so everyone was pushing and shoving. I can't recommend Ethiopian airways to anyone after this experience."

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Nadelen: "I've been flying Ethiopian airlines over the last four weeks to nine African countries and can give an overall excellent rating. They're always on time. They however showed the same movie on all flights. The food quality and variety also need to be improved. Thanks"

Voordelen: "The flight crew was nice. We received a hot lunch even though it was a short flight which was nice."
Nadelen: "Boarding was interesting. It should have been an easy boarding as it is a small regional airport. Instead it seemed they went out of their way to make it as confusing as possible. Instead of going through security over here lets have you wrap around the hallway to just have to come back to where you were before?"

Voordelen: "Nothing - decades behind other Airlines."
Nadelen: "Everything. Terrible old plane, bad food (made me violently ill), bole airport is depressingly bad and unorganised, boarding is like lucky dip... my seat was broken on the plane. It was an exit and still so uncomfortable. Never again..."

Voordelen: "Auto-adjusting windows"
Nadelen: "Understaffed. The plane looked and felt old. Food was sub-par."

Voordelen: "This was an A-350 and the plane was very nice. Better entertainment system than the 777. The flight was smooth and the food was good."
Nadelen: "It took quite a while before the first service. It would be nice to have a drink service sooner."

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Voordelen: "Like the online check in and quick bag drop at the aiport"
Nadelen: "Food could have been much better with less processed foods"

Voordelen: "The aircraft was brand new so everything was great"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Crew members were friendly, movie selection was good, food was nice as well"
Nadelen: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."

Nadelen: "Airport in ADS was very basic. Was hard to find a descent toilet"

Voordelen: "Like a third world flight, I could not purchase a wifi. Service is excellent."

Voordelen: "I need a refund what do I do for a credit?"

Nadelen: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Voordelen: "Crew on flight were very nice and responding."
Nadelen: "The flight was delayed but they didn't tell us, they kept saying we are about to board the flight in a few minute. eventually it was an hour late. It's not a big delay but the way they acted like they didn't know anything and didn't tell us anything was not OK. Other then that flight was fine. there is no electricity or multimedia and not even a USB charge!"

Voordelen: "Great service"

Voordelen: "The staff on Ethiopian airlines is great. Food was palatable."
Nadelen: "Boarding from the front and back of the plane is a terrible idea, especially when the gate agents allow most of the aircraft to board at the same time. Also, on flights longer than three hours, they should use a plane with more entertainment (bigger plane). It was cramped and uncomfortable both legs."

Voordelen: "Cabine business confortable pour la catégorie 180 degrés avec un angle"
Nadelen: "Attente à l'embarquement et les plats ordinaires"

Voordelen: "Tried to cancel charged anyway bad service"

Voordelen: "The friendliness of the crew and their spirit of hospitality make this company stand our from others. Also the new aircrafts and the amenities on board are a big plus."