Vind goedkope vluchten vanuit Dubrovnik naar België

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "Good movie selection. Attentive crew."
Nadelen: "Lufthansa has poor boarding process causing a delay in our flight. Because our next connection flight (ALSO THROUGH LUFTHANSA) was in 40 mins per their booking, we arrived at the gate just prior to take off to find our flight had been given away and we had “missed” that flight. As a result, we were placed on a flight 4 hours later, resulting in a dangerous attempt at reaching our hotel at 11pm. Will never fly Lufthansa again."

Voordelen: "We got an upgrade to business class and the experience was extraordinary. The service in general, but the warmth smile and courtesy of the flight attendants made the experience fantastic"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "-"
Nadelen: "I could not make it for the 1st part of my journey due to personal circumstances. There was no notification from Lufthansa that my return journey would be been cancelled as well. I found out 1 hour before the actual flight. Was offered a replacement ticket for over £900. Bought a new one with BA."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Nadelen: "The fly was a little late."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Red wine was OK, passed on the free sandwich as last time it didn’t agree with me"
Nadelen: "Flight was over an hour late and no compensation from the airlines."

Voordelen: "Nothing"
Nadelen: "The whole experience"

Nadelen: "Had to wait more than 30 min at SJC"

Voordelen: "I always had a great experience with Lufthansa."

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Excellent cabin service."
Nadelen: "At Frankfurt ground staff did not offer elevator down ti board plane to Boston even though I had wheel chair. Going down on escalator was difficult for me."

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Nadelen: "When I picked up my luggage one piece had a broken zipper and my belongings fell out"

Nadelen: "Unable to make the flight due to connecting flight being cancelled."

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Voordelen: "Nothing, really; the seats—even those in business class–have a no-frills design, with hardly any recline to speak of. Okay for flights as short in duration as this one (about 50 minutes)."
Nadelen: "The delay in boarding, much of which was due to the fact that the plane wasn't ready for boarding in time because the tech service was delayed. It would seem this was at least in part something within the sphere of factors the airline is able to control. Also, there was an irritating, rumbling noise, sounding almost like an old propeller engine, during much of the plane's ascent. You'd think there would be some maintenance necessary."

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Nadelen: "Flight delayed over four hours, no explanation or apology given. Missed our connecting flight, arrived home over 8 hours later than planned."

Voordelen: "Entertainment choices, food, on time, kind crew, and comfortable seating."
Nadelen: "Crying babies-but that's not the airlines fault at all"

Nadelen: "Flight was overbooked with many.people being on standby. The crew at the gate was unhelpful making entire experience more streafull than necessary without clear rules how the seats will be assigned (whether we should wait in line or they will call us by names). The flight was 2h delayed in NYC because of the mess at the gate coating me a missed connection to Denmark (not that it was necessary have Lufthansa put any effort in speeding up.my transfer like pick up at the gate, gate information before I left aircraft or even as I approached a desk I. Frankfurt as the conneecting flight was late too). On top of that mess I have not gotten my speciality meal and eintertaiment system was malfunctioning the entire flight. Crew could not be bothered with bringing over water and didn't exactly respond to call button."

Nadelen: "There were no options for food, I was just told that there was only pasta left while the passenger next to me ate chicken. This was totally unacceptable. I only hope that this was my last trip with Lufthansa."

Voordelen: "Able to start viewing entertainment while waiting for boarding and after landing."

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "Great airplane seats in Prem. Economy."
Nadelen: "Information access to cancelled flights was horrible. Impossible to get assistance."

Voordelen: "I was rescheduled on another flight improperly"
Nadelen: "Flight did not take off staff was rude unhelpful I won't use them again"

Voordelen: "The flight attendants were very friendly and efficient."

Voordelen: "Entertainment system"
Nadelen: "I feel that the there should be NO reclining of seats in the economy section. There is about 10-12 inches of space between my face and the seat back if the seat in front is not reclined. If it is reclined , this distance is reduced to 6-8 inches. Too, too close. And reclining does not add much to the comfort of the sitting position. When the person in front of me reclines, then I am almost forced to recline so I have enough room."

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Nadelen: "Little more leg room would be nice"

Voordelen: "Excellent snack. Excellent service."
Nadelen: "Seat poor, small, and not a first class quality. No premium check in. Lounge terrible. No pre board."

Voordelen: "Of course, a short flight, but the sandwich was fresh and staff helpful. Thank you."

Voordelen: "Lufthansa is one of few airlines in Europe with pure class and excellent service. Even in economy!"

Voordelen: "Good customer service"
Nadelen: "The airline lost my luggage"

Voordelen: "We loved business class! The service was the best"

Nadelen: "No exaggeration: The crew rolled a beverage cart in front of the restroom while I was in there. I couldn't leave for about 4 minutes The food made me vomit. That's why I was in the restroom when they blocked me in My headset jack was broken. 500 movies aren't worth anything if I can't hear them"

Voordelen: "Cheese sandwiches were good."
Nadelen: "Long delay of the flight due to weather conditions."

Nadelen: "Flight delayed and lost connection. 2 hours for rebooking"

Voordelen: "Nothing"
Nadelen: "Flights were late for more than 20 min. in both directions. Almost missed connecting flights in both directions. Had to pay for the luggage at the airport (luggage was not included in my ticket). Flight to my final destination was cancelled (first it was delayed, but I did not know that untill I got to the gate) I was diverted to other country (by other company), had to pay for hotel and taxi, missed almost two days of my vacation. On my flight back home, they have lost my luggage... hope they will find it. Now I am trying to get refund for cancelled flight, hotel, taxi, food... I will never fly with this company by my own choice any more!!!"

Voordelen: "Awful airline. Will never get tickets through you again."
Nadelen: "Airline compliance. The flight was delayed and the connecting flight left without out us. Leaving us stranded at the airport for 4 hours."

Voordelen: "Will never purchase tickets through kayak ever again"

Voordelen: "It was all fine, a bit cramped, but otherwise fine"
Nadelen: "I had only 40 minutes to board my connecting flight to Vienna, had to run through two sets of security gates and one immigration and a long walk - at 64, I almost didnt make it, and was the last one to board huffing and puffing!"

Voordelen: "Nothing"
Nadelen: "Flight was not on time so I didn’t make the rest of the flights. And tbd new airline lost my luggage."

Voordelen: "Everything was just right."

Voordelen: "Friendly crew with a wide range of entertainment options"
Nadelen: "Smoother boarding. Was great once on board."

Voordelen: "Prima voor 1 uur vliegen"

Voordelen: "Good experience, service was good, and attendants were courteous"

Voordelen: "Good service overall, the ground crew was very helpful and friendly"

Voordelen: "Nothing at all."
Nadelen: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Voordelen: "This is always a pleasant airline to travel with."
Nadelen: "I felt like the airlines deliberately cheated me. I purchased a flight that was listed as "economy" , which means I am authorized one suitcase. When I got to checkout they said I had pay for the suitcase. Turns out my flight was economy 'light' flight and I had to go the Austrian airlines desk and pay euro 40 for my suitcase. Wish that would have been clear when I purchased the ticket. Also there is no clear info on what the cost is for your bag at what point in the check-in process."

Voordelen: "Almost every thing was very good"
Nadelen: "My selection in pasta... was not bad but it was bit dry other than that no complains....thanks for save trip."

Nadelen: "NA"

Voordelen: "All flights were on schedule"

Voordelen: "There werecseats available at gate area to wabit for plane."
Nadelen: "Airport overcrowded, checkin at Austrian Airlines horrible - one agent quoated 117 Euro for oversize suitcase when fee was actually 50 Euro. (Note: same suitcase accepted by Lufthansa without extra charge. Security check also excessive and bureaucratic without giving sense of better safety."

Voordelen: "nothing."
Nadelen: "more than one hour delay, crew didn't arrange anything for passengers who had to catch a connecting flight in a short time. And according to other passengers, Austrian's flights are always late for at least 30-45 minutes since recent years."

Voordelen: "it was mess, so I cant say positive thing"
Nadelen: "Well, it was all messed up by kayak and priceline. I clearly stated in your search engine I want flight with checked baggage, for which you gave me results. What a unpleasant surprise at check-in to find out it was super expensive airticket with only 8 kg of carry on! You are confusing people on purpose, I cant believe your service! And I was loyal customer for years and years. Well, time for change."

Voordelen: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Nadelen: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Nadelen: "Caótica boarding Uncomfortable seats did not recline"

Nadelen: "Let some people pass first even though they arrived after us and we al had same tickets (or gave preference for no apparent reason), I did tell thecgate agent and he apologized"

Voordelen: "The stewardess is very polite and accommodating n"
Nadelen: "Nothing"

Voordelen: "I liked that the plane eventually came..."
Nadelen: "That the plane was an hour late..."

Nadelen: "There was no entertainment at all. No movies, no music, absolutely nothing. If i could have rated it with no stars i would have."

Voordelen: "Except eventually delay, the flight experience is good."

Voordelen: "Friendly staff, on time flight. Nice refreshments"

Nadelen: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Nadelen: "The worst airline, customer service ever"

Voordelen: "On time departure, friendly staff"
Nadelen: "GET AN AGREEMENT WITH GLOBAL ENTRY"

Nadelen: "My flight was Dec 11 at 8:00 from Budapest to Vienna. And from Viena I have to fly to Minsk. So on Dec 10 at 10:00 pm they send an e-mail to let me know that the flight from Budapest to Viena is canceled. I am glad that I decided to check my e-mail before I go to bad. So I try to call Austrian, but they work just from 8:00 am - 8:00 pm. I start to search all the info the site of Austrian, and find one phone number that seats be working 24 hours. So finally I got a person on the phone who was able to help me. ..."

Nadelen: "Food part was missing."

Voordelen: "Very organized airline. Friendly staff."

Voordelen: "Excellent service."
Nadelen: "Somewhat expensive for Vienna - Brussels one way route."

Voordelen: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Nadelen: "Service"

Voordelen: "I loved the music while boarding the plane. All staff members were very nice."

Voordelen: "kids treatment"

Voordelen: "Staff was nice."
Nadelen: "flight was late."

Voordelen: "arrived early"

Voordelen: "Well, at least they didn't overbook it like the horror the connector to LAX was"
Nadelen: "Waited longer to start boarding the plane than the flight took. There are 2 gates in Lugano "airport" and no plane or flight at the other gate. Shouldn't be this difficult. The inflight crew was nice and attentive for the little time we saw them but the ground crew never ev n bothered to make an announcement. Just had us sitting there like a heard of cattle."

Voordelen: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Nadelen: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Nadelen: "The flight was delayed and I lost my luggage."

Nadelen: "When I was boarding all representatives was very unfriendly and I would say they were rude."

Voordelen: "Good food, lots of movies, flight attendants friendly"
Nadelen: "We paid to pre-book our seats and when we got on the plane they had been given away. We heard several different reasons, none of which made is feel better about the two middle seats we were told we had no choice but to take, while people who had NOT prepaid sat in our aisle seat. It was offensive to be forced to pay to select our seats in advance on a major international airline in the first place, and then to not have those honored just made it worse."

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Voordelen: "So I had to fly to Munich, and rather than flying direct on terrible United, I took a connecting flight via Vienna. Flight was full yet still departed on time and even arrived early. The seat was comfortable and flight went very smoothly. Food served on board was perfectly edible. Disembarking also went without problems. The flight staff even accommodated the requests of a particularly nasty Russian family seated behind me even though they were total jerks. I was very impressed with their professionalism."
Nadelen: "Nothing. I will make a point of trying to fly via Vienna in the future. Airport is very pleasant and well run."

Nadelen: "Comparing with LOTPolish everything wasmore than better"

Voordelen: "The staff should speak english and albanian from pristina to austria or from pristina to turkey its abvious they are albanians %95 of them and elderly who dont speek any other language but albanian"

Voordelen: "The hostess are very friendly, good customer knowledge with worm smiles. My name is mulugeta Assefa"
Nadelen: "The service is outstanding I love it. The hostess are very friendly and they have excellent customer service knowledge. I'm happy. ..thanks..... My name is mulugeta Assefa"

Nadelen: "You letting me cancel my flight because I couldn’t physically enter the country to board the plane. I will never be using kayak again."

Nadelen: "New plane"

Voordelen: "They were very welcoming, you were offered drink & snack :) Very smooth landing."

Nadelen: "More comfortable seats and tv’s."

Voordelen: "Nothing"
Nadelen: "Destroyed a piece of luggage and the contents of the bag. Try handling baggage with care so you don’t destroy it and then deny the issue and refuse to reimburse for it"

Voordelen: "Very friendly and helpful crew"
Nadelen: "Chaotic boarding"

Nadelen: "Seat space"

Nadelen: "The connection time of flights needs to be adjusted. I had to fly from Dubrovnik to Zagreb with a connecting flight to Frankfurt. I missed my fight to Frankfurt due to the line being so long at the passport screening area. There's nobody at the airport to help you and they were rude!"

Voordelen: "Ben netjes op mn bestemming aangekomen."
Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "Flawless, comfy seat, good food, included drinks. No complains"

Nadelen: "Include baggage in you prices!!!"

Voordelen: "Food/ drink service was good"
Nadelen: "Flight was late. I was supposed to be on a connecting flight with my boyfriend and they cancelled his flight and rerouted him through a different airport but my ticket wasn’t cancelled so we were on different flights"

Voordelen: "The flight was OK but we were mislead by your advertising which clearly stated that one checked bag was included with each ticket. When we arrived to check in we were told that was incorrect and we would need to pay for any checked bags."
Nadelen: "The false advertising is illegal in most countries but apparently not here."

Voordelen: "Tout service et exactitudes"

Voordelen: "Attentive and friendly staff , good food and drinks!!!"

Nadelen: "Le vol de Split a Francfort a ete retarde. J'ai presque manque mon vol."

Voordelen: "Friendly enough staff, and the plane was fine."
Nadelen: "Long wait times in lines due to short staffing, and when they lost our luggage the system to track it was archaic."

Voordelen: "The price appears low, but does not include baggage fees"
Nadelen: "Check in was very late. Made making the plane a close call. Supposedly check in should start 2 hours ahead of flight. The baggage drop was not available until 1 hour before the flight. According to the rules baggage must be dropped 1 hour before the flight, but the counter was not open. I asked an employee what the issue was and received no meaningful answer.. I made the effort to prepay the baggage fees. Good thing or we would have missed the flight. Will never fly Croatian again"

Voordelen: "Dubrovnik airport staff when they knew my problem"
Nadelen: "Air Croatia’s lack of responsibility Lufthansa lack of communication and the complete ineptness of Lufthansa customer service. “I only have a headset so can transfer you to .... the airport where you ticket is now held” and “I do not have a duty manager and as I said I can not transfer you to the complaint system”"

Nadelen: "Just water served."

Voordelen: "good leg room on seats. food was OK"
Nadelen: "boarding was very slow"

Voordelen: "Left on time and arrived early"
Nadelen: "Did not know checked baggage was not included in price"

Nadelen: "Flight was late for 2 hours, no explanation why and no clear info by how long the flight is delayed."

Nadelen: "We checked in for our flights in Dubrovnik and were told we need to get the last boarding pass in Frankfurt. In Frankfurt, three agents were helping people when we arrived in the line. Twenty minutes later they were still with the same customers . Finally two additional agents appeared. We got our boarding passes, but were told we needed to hurry because they were already boarding. We made it because we ran as much as we could and arrived breathless and sweaty. Poor customer service!"

Voordelen: "Got food and drinks for free and from very nice flight attendants"

Voordelen: "A few of us got squeezed due to a late departure. The crew was fantastic to rush us through passport check and get us boarded."

Voordelen: "Was easy effecent and productive !"

Voordelen: "Food is excellent!"

Voordelen: "I did have some problems with check-in at a regional transfer airport to Munich. But in no way was this the fault of Lufthansa."
Nadelen: "Please tell Croatia airlines to update their 90's era online check-in websites so that it actually works. Starting with Split/Trogeir."

Voordelen: "Food is excellent so is the entertainment"
Nadelen: "If the person in front of you reclines...your flight will be horrible. You will have about 5 inches from your face to the chair in front of you"

Nadelen: "Flight wand delayed 45 minutes"

Voordelen: "Clean plane, short flight."

Nadelen: "the flight completley canceled from Vienna. i am going to frankfurt to san fransisco, then to los angeles. so another 10 hours was added to my flight tip. Ridiculous!!!"

Voordelen: "The plane was 90 minutes late and we sat on the Tarmac for 35 minutes"
Nadelen: "The cheese sandwich is not great for a vegan, not that I expect vegan food but they could offer something less mainstream like a selection of fruits"

Nadelen: "Croatia Airlines caused flight delay due to mechanical difficulties didn't provide adequate connection with following Croatia flight. I lost a day of vacation because they didn't want to accommodate customers and gave out false information."

Nadelen: "We were told to check in 2 hours ahead. There was no one to check us in until 90 minutes prior to flight."

Nadelen: "No food"

Voordelen: "The airport was very clean and new."
Nadelen: "We didnt know it was closed until 5am. We had a flight at 6:15 so we got there at 4am and had to wait until 5am to check in with a clerk."

Voordelen: "Everything ran on time and went smoothly"

Voordelen: "People were nice."
Nadelen: "None of the staff had any urgency about boarding the plane considering that we were delayed by the previous flight. Luckily, the second leg I had on Croatian Airlines had no urgency either."

Voordelen: "Flight Attendants are okay"
Nadelen: "The seat leg rooms are horrible!"

Nadelen: "Flight was AN HOUR LATE"

Nadelen: "No AC"

Voordelen: "Crew was very pleasant and efficient. Wine and beer complimentary. Left on time, landed on time."
Nadelen: "Boarding process getting on a hot bus and being driven to a remote place on the tarmac not ideal."

Voordelen: "Great snack"
Nadelen: "Were told we could check in two hours before flight but were locked out of seating till boarding time. We stood for 2 hours while 85 seats were locked up."

Voordelen: "Liked the ice cream and chocholate! Also liked how the monitors were playing footage of Switzerland. Also there was full visibility and transparency into flight duration and orogresss."
Nadelen: "No tv or movies."

Nadelen: "Having to ride bus to board airplane in Frankfurt."

Voordelen: "Check in moved quickly"

Voordelen: "Good service"
Nadelen: "Insufficient leg room. Flight was late."

Nadelen: "The extra time involved at Istanbul and Chicago airports to seperately check in my Kindle."

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Voordelen: "The crew was great"
Nadelen: "the food"

Voordelen: "Friendly crew, comfortable seats, good boarding process!"

Voordelen: "Crew was nice"
Nadelen: "Very little room amongst the seats. Tiny armrests and little room to move in your seat without disturbing the neighbor. No entertainment"

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "We landed a bit early"
Nadelen: "We didn't get the seats that we paid for. And all we could get was the last row."

Nadelen: "The crew was very unpleasant . I boarded the plane - was not even greeted. This was not like business class at all . I felt like I just wasted money and did not get even close the service I expected. Flight attendants were ignoring my requests - no blankets no cocktails ... very bad ."

Nadelen: "This flight was cancelled"

Nadelen: "The transfer in Madrid was ridiculous. They could not find a bus to transport passengers and no one had any clue."

Voordelen: "Seat small. No air flow control for seat."
Nadelen: "Need more than 2 beverage services in 10 hour flight."

Voordelen: "The flight attendants were really nice and kind and the onboard entertainment was nice"
Nadelen: "LEG ROOM! This was less than normal space! The seats were so close to each other I couldn’t even straighten up my knees! This is a long haul flight, it is not humane to keep people folded in 3 for 12h!"

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Voordelen: "Timing, easy boarding."
Nadelen: "Nothing"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Voordelen: "Delay of 1 hour, but flight was good!"

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Nadelen: "Missed connection and this delayed by 20 hours to final destination."

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Voordelen: "It was IBERIA Flight:"
Nadelen: "It was IBERIA Flight:"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Not a lot."
Nadelen: "Arriving at the gate whilst the flight was still boarding, with a boarding pass in my hand, and being told that my seat had been given to someone else because the Airline unilaterally decided that my connecting flight from Bogotá would not arrive in time. Followed by two hours of Iberia staff being surly, not looking me in they eye and doing absolutely nothing about getting me home. I have now been travelling for nearly 30 hours without sleep, am stuck in Madrid with no certainty of when or how I will get home or see my luggage again, and am seriously seriously pissed off. I do accept that things can sometimes go wrong and that it is nobody’s fault. This is definitely somebody’s fault."

Voordelen: "Excellent flight, timely"

Voordelen: "helpful crew, fast boarding"
Nadelen: "nothing"

Voordelen: "The crew on board seemed efficient and friendl for this short 2.5 hour flight."
Nadelen: "No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine."

Voordelen: "The movie/tv selection was extensive"
Nadelen: "I’ve never had such a bad meal on a plane. I don’t expect fine dining but I felt sick to my stomach afterward. My flight sat in by the tarmac for an hour. I only made my connection because that flight was also an hour late. Boarding was really chaotic."

Nadelen: "When I purchased the ticket I was never told that there was no allowance for luggage. Usually, this flights give you @ least (1) piece of luggage for free. In this case they charged the first piece 50 dollars and the second one $200.00.- After I paid 1500 dollars for (1) plane ticket , it is unheard that there is not even one piece of luggage for free. When I booked the flight there was nothing on the site about this. This was my first and last time buying a tickets from you guys. The fact that the fare was 200 dollars cheaper than other sites, ended up costing, 300 more. Never again with you guys."

Nadelen: "At the checking counter they couldnt find my tickets reservation. Took forever to check in."

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "I liked my flight to Mallorca with BA"
Nadelen: "I didn’t like trip from Mallorca to SFO via Iberia."

Voordelen: "Food, Entertainment was state of the art for airlines that is, wine and beer available as choices"
Nadelen: "No so friendly staff but OK, I've noticed other major airlines trying a little harder. but it was OK. It was difficult changing seat assignments and checking in online,"

Voordelen: "The cool thing about this airline is that it’s dirt cheap to get from Oakland to Barcelona!! I will say tho, you do get what you pay. We purchased the most basic flight and that’s really what it was. Tight leg room and lots of people. If you’re over 5’5 I HIGHLY RECOMMEND getting extra leg room if it’s available. Aside from that. The flight was cool and the staff was nice!"

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "The screens on a dozen seats just failed a few hours in - engineering issue. And breakfast was a cold pretzel. Food gets let’s generous on BA all the time. The crew were lovely."
Nadelen: "A 2330 Flight ran significantly late with a passenger delay and then de-icing. The repeated assurances of “a 10 minute or so delay” were obviously not correct. Takeoff close to 0100 was followed by drinks AND then food - my vote would be neither. Please oh please just let us sleep."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Nadelen: "Maybe include vegan options for food?"

Nadelen: "The crew was rude and Inattentive. They keep the cabin so cold, most people more miserable and had their blankets all they way up to their necks, and still cold. Seats were very thin and not very comfortable and so close together, there's was no room to stretch out at all."

Nadelen: "Disorganized boarding"

Voordelen: "Easy boarding On time Very organized"

Voordelen: "This trip would have been another good experience for me flying with Iberia if it wasn't for the man that was sitting behind me. He didn't want me to recline my seat because he wanted to cross his legs... I told him that the guy in front of me had his seat reclined all the way and I wanted (sort of needed) to do the same, then he got aggressive with verbal abuse, called me names and he punched my seat. So I called the flight attendant and told her about the incident. She was nice and calm and told the man in a very respectful way that I wasn't doing anything wrong and he should not behave in an aggressive manner, etc. The man kept mumbling insults addressed to me while talking to his wife and making sure I was hearing it.... And he kept kicking my seat every now and then, and made a fuss every time he went to the toilet. He really ruined my flight experience to New York."

Nadelen: "They need to have agents stationed throughout the terminal to help customers make connections. I had 2 hours and I still barely made my flight. The airline representatives are extremely unhelpful and the customs process is an absolute mess in Madrid."

Voordelen: "On time dép and arrival"

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Voordelen: "The crew are doing amazing job and making sure we all stay safe."
Nadelen: "What could have been better is us; the travelers/passengers. We need to follow every protocol and or precess or procedure put in place by our government and the airlines. United Airline is doing great job keeping us safe while we travel."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "service and timing were great"

Voordelen: "Seats were comfortable. The crews were helpful."
Nadelen: "Cleaner bathroom on the plane."

Nadelen: "Boarding was awful"

Nadelen: "30 min delay !"

Nadelen: "600€ for tiny space in the plane!!"

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "The flight attendants were wonderful and the movies and space for the kids was great!"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Voordelen: "That there were no group calls for boarding"
Nadelen: "My seat"

Nadelen: "Water could have been served complementary"

Voordelen: "Way better than the others who fly into Accra via London,slight delay due to technical problem but overall my next choice for sure."

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Nadelen: "To be given a blanket. And better choice in music"

Voordelen: "Retard de 45 min"

Nadelen: "It was very cold they need to lower the temperature."

Voordelen: "cheap ticket"
Nadelen: "lack of service, very unfriendly stewardess"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "The actual boarding functioned ok and despite a late departure we got to Brussels ok. They also announced our boarding gates which helped."
Nadelen: "The check in was shockingly bad. I had pre-checked in, but that did not help. I got put in a line for people who had not checked in. It was not possible to ask to be in the right line. Most of the people behind me were moved to another line while we waited for 30 minutes. When I mentioned the ground crew, who had long conversations with the people checking in, he said it was not their fault at all. It was not impressive."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Voordelen: "comfortable leg space"

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Excellent service. Friendly staff."

Voordelen: "Good flight overall- staff lovely"
Nadelen: "Limited food choices"

Voordelen: "Great airline"
Nadelen: "Great distance to walk between terminals for transfer"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "We loved the movie."

Voordelen: "They have the funniest and engaging safety video I have ever seen"

Voordelen: "Good value, Staff were polite and helpful. On time."

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"