Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten van Guinee naar Brussel
De meeste bezoekers uit Guinee worden niet in Brussel toegelaten.
Lees meer over de reisbeperkingen voor Brussel
Bezoekers uit Guinee dienen 10 dagen in quarantaine te gaan nadat ze in Brussel zijn aangekomen.
Bezoekers uit Guinee moeten een negatieve RT-PCR (NAAT)-test laten zien, die uur 72 voor vertrek naar Brussel is gedaan.
Mondkapjes:Verplicht in openbare ruimtes en het openbaar vervoer.
Restaurants: Open met beperkingen
Kroegen:Open met beperkingen
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten naar Brussel.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs voor een vliegticket naar Brussel binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar Brussel vliegen met één bepaalde vliegmaatschappij en terugvliegen met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar Brussel zien, tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "Cleanliness, orderliness, and cabin service."
Nadelen: "Flight was delayed by about 45 minutes to Madrid, due to which I have missed my next flight."
Voordelen: "Crew were so much helpful, really appreciate, my wife got sick, they have been amazing"
Nadelen: "Seats be little spacious"
Voordelen: "Decent seats. Good amenities for a long flight - entertainment, pack with toothbrush/mask/earplugs/socks."
Voordelen: "smoothing take off and landing"
Nadelen: "Food quality and variety is not good. Also, their serving speed is very poor. Boarding should be more informed and more organized upfront."
Voordelen: "As always crew magnificent"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "One of the best airlines in the world. Nothing to add here!"
Voordelen: "Qatar is the BEST First Class airline in the world."
Nadelen: "Everything was amazing!"
Voordelen: "The crew is always very professional."
Nadelen: "The inflight entertainment was down for 2/3 of the people flying. And it was a 14 hour flight... :/"
Nadelen: "I truly enjoy this airline! No complaints"
Voordelen: "Food selection. However, the snacks need to be readily available on long flights."
Nadelen: "Entertainment is lacking behind other international carriers"
Voordelen: "Amazing crew. Great service in economy."
Nadelen: "Food was just not that great. Too many peppers in everything!"
Nadelen: "Food was atrocious!"
Voordelen: "Excellent-18 hour flight but Qatar really looks after you. Crew amazing and food is pretty good."
Voordelen: "Friendly crews. Excellent food. Great service. On time arrival."
Nadelen: "They could provide hotel for transit passengers with long layovers."
Voordelen: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Nadelen: "stock the fridge"
Voordelen: "The seats are comfortable; food is good."
Nadelen: "Our luggage hasn't arrived due to the short layover and due to the feact that the first leg plane was late."
Voordelen: "Short flight. Attentive crew"
Voordelen: "Food was good"
Nadelen: "The flight took off late more than an hour"
Nadelen: "Doha to Washington plane was an old plane where entertainment system did not function properly, seats did not recline etc. Emirates A380 is a lot more comfortable plane."
Voordelen: "Flight not full, so space to move. Great service"
Voordelen: "Comfort in long foight was amazing. Never felt tired. Upgraded movie collection. Food was great."
Nadelen: "Carry on baggage allowance is way too low. Only 7kgs including laptop bag is too low for international travel. TV screens were a bit old enough and had to click multiple times."
Voordelen: "The service was great and was on time"
Nadelen: "The service and was"
Voordelen: "On time Very convenient price compared to other airlines"
Voordelen: "The flight crew was very friendly and helpful in getting you settled on the flight"
Nadelen: "Boarding was a bit Hectic in Bangkok."
Voordelen: "Hotel to freshen up was great idea"
Nadelen: "Visa took forever. Ended having only 2 hours at the hotel"
Voordelen: "Hosted services"
Voordelen: "Liked the fact that the pre-selected choice of food was served"
Nadelen: "The quality food was bad. Staff seem to be frustrated more than trying to help."
Voordelen: "Food was great Seats were comfortable Everyone was super nice"
Nadelen: "the returning flight from Doha to Chicago was absolutely old and small."
Voordelen: "Very professional ground staff and cabin crew; very genuine and trained well. However, the first class food is absolutely subpar. Entertainment choices were great though & the lie flat seats are fab!"
Nadelen: "The food"
Voordelen: "Excellent airport; always on time; good meals; excellent entertainment"
Voordelen: "Comfort of the seat/bed"
Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Nadelen: "USD 20 wi fi and you only get 200 MB seems a bit antiquated"
Nadelen: "Seats were not very comfortable for economy class for a journey as long as these ."
Voordelen: "Very courteous!"
Voordelen: "Wonderful Experience with Qatar airways, as always."
Nadelen: "Leg room is tight, as it's with other economy airlines. Aside from that, there is really nothing to complain about."
Voordelen: "Good service, plenty of entertainment options, modern aircraft."
Voordelen: "Flight was not crowded, room to stretch out. Food and service was good."
Nadelen: "Difficult boarding procedure."
Voordelen: "Service was very good"
Voordelen: "Service & cleanliness."
Nadelen: "Nothing I remember."
Nadelen: "Food was below average Could have been better for elderly people.. Boarding: No wheel chair assist. asked for 2 wheel chair assist - for myself and my spouse..but got for only one.had to wait till last min at boarding where tickets where issued as no one was available..hurried in last min to security gate."
Voordelen: "Qatar airways 3 hrs short flight was spectacular at all levels"
Voordelen: "I flew from LAX to Dhaka Dec 18th and had a great experience. Staff was very helpful -- I was given the opportunity to re-arrange my bags, to avoid a baggage fee. Excellent entertainment options. New and comfortable planes."
Nadelen: "Had a bit of a delay getting checked in at LAX, as they only have one counter, and weren't open when I first arrived."
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Crew are good ,seats were more than ok"
Nadelen: "Better seats and headphones to listen to the intertainmen system"
Nadelen: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."
Voordelen: "Nice service & people"
Voordelen: "The crew members were really nice"
Nadelen: "Everything was great"
Voordelen: "Food on flight was good, captain was good pilot"
Nadelen: "Flight from NY to Thessaloniki had a medical emergency. Plane was diverted to Manchester Airport in England to help patient on flight. This caused over 3.5 hour late arrival into Istanbul. This caused me to miss onnnection flight. There was very poor information or guidance by staff once we arrived into airport. I had to walk long long distances from the gate without assistance. I had requested wheelchair assistance considering I just had spinal cord surgery and In need of assistance. I was forced to stay over night in Istanbul and waited over 12 hours next day in airport for next available flight to Thessaloniki. I missed my brothers wedding night and could not be his best man for wedding from ordeal which was not fair! I also payed a premium price close to 1000k USA dollars for flight I could of booked many tickets with such a long layover and extra expenses buying a visa and food for half the fare I payed. This was not fair especially when a plane is diverted for medical emergency! To top it all off being a medical doctor I loaned and assisted staff with passenger and offered my consultation. services to emergency medical physician whom was called by crew for help and finally which reccomended to divert flight to Manchester to assist the passenger In crisis! Your welcome Turkish Airlbes Kindly Dr Tamir Kharouba MD"
Voordelen: "All fright attendants were so seriously working in any occasion. All pilots Of my flights were excellent, their taking offs and landings were very smooth. I was very comfortable all the time."
Voordelen: "The friendliness and the ease of flying alone."
Voordelen: "Service and food"
Voordelen: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Nadelen: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Voordelen: "Rapidly becoming my airline of choice. Great service, comfortable and on time. Relatively new fleet and not cramped. Puts other national carriers (including BA) to shame"
Voordelen: "Comfortable, on time and as always good service from Turkish Airlines"
Voordelen: "On time and uneventful"
Nadelen: "limited overhead space"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "We like that everything was on time. The food service was excellent and we enjoyed that entertainment was provided on such a short flight."
Nadelen: "The boarding process on the flights between Istanbul and Sofia were somewhat chaotic.We had boarding group assignments, but there were no announcements for these groups."
Nadelen: "Everything very comfortable. Boarding process could be improved with specific directions for passengers in each row on whether to board at front or back, rather than all at once from buses. Very few announcements for boarding process."
Voordelen: "Good new airline ,good people nice service,everything was perfect thank you turkish airline"
Voordelen: "Everything was exellent"
Voordelen: "Free upgrades are great, unfortunately rare."
Nadelen: "Missed Flight: The flight from Istanbul to Athens was posted as delayed. We were a party of eight and arrived for boarding very close to deadline (minus posted delays) At the boarding gate we were met by six other passengers. The gate was vacant and closed. The real problem happened at the Turkish Airlines desk where we were treated with arrogance, disdain and absolutely no compassion. AS a matter of fact some of the Turkish Airlines staff smiled as they imposed an outrageous fine to purchase tickets to the next flight and continuation of our previous booking. We intend to protest the charges and contact thru many forms of media inform as many fellow travellers of the incident and subsequent treatment by Turkish Airlines. Social media is a powerful tool and although the cards were held in their favor the night of 9-21-17 our protest will not end here. We are fourteen wounded travellers that have agreed to use as many forms of social media as possible to get our message out."
Nadelen: "My mother is terminal, as in, she's DYING. So she was having a momentous flare up and we were running a little late. NOWHERE we were told we had to be at check in prior to an hour before the flight. Made it there 6 minutes after that "hour" check mark and were unable to make the flight. Tried to rebook and was told to pay the $800 per ticket that we already paid. Who has that kind of money? Guess I'll see if she can settle for sea world or the damn beach instead of Egypt like she wanted to. Thanks for nothing. For absolutely nothing."
Voordelen: "EVERYTHING !!!!"
Nadelen: "NOTHING TO UNLIKE"
Voordelen: "Food was much better Istanbul to Boston than Boston to Istanbul"
Voordelen: "Boarding , cabin crew , updated entertainment facilities and Ford's served are excellent."
Nadelen: "Space between seats is not appropriate for comfortable travel."
Voordelen: "Best food I've had on an airplane, the warm towels before the first meal were a nice touch."
Nadelen: "Plane was a little warm at times, otherwise no complaints."
Voordelen: "Smooth ride"
Nadelen: "Lack of air conditioning made it hard to breathe coupled with cramp seating made it unbearable"
Voordelen: "We were fed and offered drinks, given blankets, pillows and complimentary travel kits, issues with flight changes and other questions were answered quickly, ticketing was a breeze, the flight crew was extremely courteous, and flying back with my electronics was covered with professional care of my equipment and certainty that I wouldn't miss my flight."
Voordelen: "The crew was very helpful,seats comfortable."
Nadelen: "How come a Business Class doesn't have sleeping masks? Unbelievable."
Voordelen: "Service, food, entertainment is off the charts!"
Nadelen: "Seat comfort and legroom in Economy is below standards for even a domestic flight. Flew for over 21 hours on two concurrent flights and I was almost insane. Last leg was on Jet Blue and I felt like I was in First Class with their leg room and seats."
Voordelen: "Turkish Airways service is very good -- good staff, clean airplane, attentive service"
Nadelen: "The airport really lacks seating for its passengers in the general areas. You need to sit in a restaurant to rest your feet as waits are quite long between flights. Another problem is the lack of internet for passengers without Turkish cell accounts. This should be corrected."
Voordelen: "Food was OK, sometimes good even."
Nadelen: "Terrible customer service"
Voordelen: "Decent food & entertainment but that doesn't change the fact that my flight didn't actually go to my destination, which is the purpose of booking a flight after all, no?"
Nadelen: "Rerouted us to Adana without warning. No help in rebooking flights. No instructions as to what we were supposed to do. Had to stand in several very long lines - incredibly disorganized. Lost an entire day of my trip."
Voordelen: "Friendly crew. Good food."
Voordelen: "Food was very good"
Nadelen: "the smell of the airplain was very bad"
Nadelen: "They told us to observe the 4 groups mentioned on our boarding passes, then there was only one entry... From buses to plane, instead of separating people into buses according to seating, they mixed them all up, hence people who had seats up front were entering the rear of the plane and vice-versa, causing incredible congestion and confusion when boarding, people along the center aisles going both ways and trying to pass while loaded with hand baggage, quite ridiculous indeed."
Voordelen: "The best flight ever!"
Voordelen: "Clean and computable plane, very good meals and quick handling for departure"
Nadelen: "Nothing !"
Nadelen: "got downgraded without any explanation on board. a technitian moved the curtain no explanation. called the purser and been told that its not the responsibility of the cabin crew!"
Nadelen: "Flight attendant didn't instruct the passenger infront of me that during having food he have to upright his seat"
Voordelen: "Everything on the plane was great."
Nadelen: "The boarding area at the airport was overly crowded and hectic. It was really difficult to move around with two kids and a few bags."
Nadelen: "The seats on the second flight were smaller and we had no flight console (no movies, usb charge..)"
Voordelen: "The flight was comfortable and on time. My congratulations to THY for the management of the situation so well right after the confusion brought about by the coup d'etat attempt in Turkey. Thanks a lot!"
Nadelen: "The Sabiha Gökçen airport in Istanbul is discrageful, and changing flights there is always a horrible experience. But this is not, of course, the fault of THY. The airport is simply too small for the current number of flights."
Voordelen: "That was good every thing, thank you."
Nadelen: "Nathing wrong."
Voordelen: "very nice flight."
Nadelen: "The vegetarian dish could not be arranged in this case, although it was totally the fault of the third party website"
Voordelen: "The flight was good. The boarding was appalling."
Nadelen: "There were enormous crowds at Sabiha Gökçen airport. The flight connections were late due to bad weather, and I nearly missed my connection to Brussels. There was no information and no help, and the gate was already closed. The people at the ground terminal knew no foreign languages. All they could say was 'I do not know. This is not my responsibility'. Completely disorganised."
Voordelen: "Boarding was on time and departure as well."
Nadelen: "Entertainment in the whole plain did not work. At arrival we waited about 30 min before exiting the plain."
Voordelen: "Everything is high quality but the airplane interior. It's in need of some updating."
Nadelen: "See above"
Nadelen: "Ils ont perdu mon sac avec ma carte bleue et permis de conduire je ne Peux pas payer mon hôtel je sais pas où dormir"
Nadelen: "1 hour delay Duden to luggages!"
Voordelen: "The flat bed"
Nadelen: "The Captain made loud announcements waking you up"
Voordelen: "6h30 de retard, 0 communication, connexion ratée, toujours dans la queue à Lisbonne pour savoir si on va avoir un hôtel pour ce soir."
Nadelen: "Plus ou moins tout, et au moins donner un repas correct."
Voordelen: "Left us alone a lot and also not a lot of brainless babbling over the pa. Very nice change from most airlines"
Nadelen: "The Kayak website sucks"
Nadelen: "We ended up with two center seats. Person in front put back her seat so I couldn't even fully unfold my service tray"
Voordelen: "NOTHING.....................TAP AIR PORTUGAL CANCELLED THE FLIGHT WITHOUT PREVIOUS NOTIFCATION. I HAD CHECKED IN ONLINE, HAD THE APP ON MY PHONE WITH MY MOBILE NUMBER AND EMAIL...................NO ONE ADVISED. i SHOW UP AT AIRPORT AND NO ONE TAKES RESPONSIBILITY..............DREADFUJL AIRLINES"
Nadelen: "EVERYTHING...................THEY HAVE NO CUSTOMER SERVICE. THIS WAS FOR A BUSINESS CLASS TRAVEL.................JUST IMAGINE WHAT A NIGHTMAORE THIS WAS FOR ECONOMY TRAVELING PASSANGERS"
Voordelen: "It was one of my best flight"
Nadelen: "Everything is perfect"
Nadelen: "Pas de retard !!!"
Nadelen: "C’est complètement bizarre , on ne peux pas choisir un film pour commencer a regarder. Ils commentent au même temps et c’est vraiment impossible."
Voordelen: "The aircraft was relatively new and well appointed."
Nadelen: "Service with a frown by half the staff. Took away headphones that I had stowed aside for a later time while taking a nap and gave it to another passenger - on a long haul business class flight. Poor service culture. Outbound flight was terrible. Six hour delay. No apologies. Rude telephone staff."
Voordelen: "Newer planes, good service"
Nadelen: "The terminal in Lisbon is poor. Poor food choices. Dirty bathrooms. And keep an eye on the change you get back, 2 out of 2 purchases they tried to shortchange me... one was for over 2 euros."
Nadelen: "My luggage was lost for almost 2 weeks."
Voordelen: "Thé crew was nice and helpful."
Nadelen: "I use Air PORTUGAL twice a year. I can’t understand why they took our three trolley to put them in the baggage hold while they have enough space inside the plane. I would like to tell you that food is always awful in TAP AIR PORTUGAL flying from Dakar/Lisboa/Dakar. No respect for the passengers."
Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"
Nadelen: "Hand luggage weighing queue delayed flight, Gatwick flights delays, missing luggage at Lisbon,"
Nadelen: "Aucun rappel du vol.aucin message d'alerte. Aucun sens commercial. Je ne suis pas montrée à bord. Achat dun nouveau billet. Fini avec la TAP."
Voordelen: "Bon vol bon pilotage plutôt confortable Proposition de boissons"
Nadelen: "La proposition de sandwich Un peu de retard au décollage"
Nadelen: "Départ à l’heure"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"
Nadelen: "The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty."
Voordelen: "Personnel de bord souriant et au petit soins. Avions propre"
Nadelen: "Embarquement encore une fois chaotique, encore une fois en retard (aller comme retour) et une politique de bagages à main aléatoire. Malgre une taille autorise, impossible de comprendre pourquoi nos valises sont passées en soute plutôt qu'à main par rapport à la valise du voisin. Dommage"
Voordelen: "Avion propre et moderne Personnel à l'ecoute"
Nadelen: "L'embarquement catastrophique. Personnel peu sympa, j'organise et aucune explication sur le retard."
Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Repas pas top, pas de divertissement si ils ne sont pas télécharger en amont dans l’application."
Voordelen: "Très bonne place attribuées, peu de monde dans l’avion."
Nadelen: "Les repas sont pas top, pas de divertissements si on ne telecharge en avancent ceux de l’application."
Voordelen: "Rien. Nous n'avons pas eu accès à notre vol."
Nadelen: "Nous sommes arrivé 15min avant le décollage et nous nous somme vu refuser l'embarquement. La prise en charge par la suite était catastrophique. Et cela decale toutes nos vacances et engendre des frais supplémentaires."
Voordelen: "La place pour les jambes"
Nadelen: "Nous avions une correspondance à Lisbonne. Le personnel. Le départ sur Paris étant en retard le personnel aurai pu faire sortir en priorité les personnes ayant une correspondance et nous affréteur une navette pour que nous puissions prendre notre vol. Nous n'avons pas pu monter dans l'autre avion."
Voordelen: "crew was so very helpful. Food was surprisingly good"
Voordelen: "Le personnel de bord était sympathique."
Nadelen: "Mon repas et celui de certains passagers venait d’une enseigne du lounge de l’aeroport Exki: un but de baguette dur comme pas possible donc je l’ai touché avec de la confiture, du beurre et un muffin pas du tout frais..."
Voordelen: "Leg room. Help with connecting flight."
Nadelen: "Good was ok. Could have been better"
Voordelen: "Bien organisé"
Nadelen: "Pas d’ecran Disponible pour regarder des films"
Voordelen: "Petite Collation appréciable"
Nadelen: "Pas de divertissement (écouteur, écran..) pendant 2h25 de voyage"
Voordelen: "very pleasant all cruise, and food very delicious"
Nadelen: "J ai du paye 120 euros au guichet d enregistrement pour 1 bagage en soute alors que sur lors de l'achat il m a semble avoir droit a 1 bagage. Mais impossible de retrouver la trace sur mon mail de confirmation. Pouvez-vous vérifier et a l avenir être plus clair sur nos droits ou non aux bagages en soute ainsi que le prix du bagage sur votre site si vous le proposer et le prix au guichet . Cela augmente significativement le prix du billet donc mérite de nous informer clairement et complètement. Merci de votre compréhension et de votre réponse."
Nadelen: "Les agents tap de l’aeroport de Dakar m’ont fait manquer mon vol par non assistance et désinformation totale. Ils n’ont aucun professionnalisme et limite ils t’insultent. Je suis sénégalaise mais je suis très déçue du comportement des agents à l’aéroport de Dakar. La plus grosse déception de ma vie"
Nadelen: "Everything was good"
Voordelen: "Decent boarding and un-boarding, a small sandwich during the flight"
Nadelen: "Impossible to use a laptop for a 1m80 big guyin the middle seat: seats are soooo narrow"
Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."
Voordelen: "the food was excellent. I was very pleasantly surprised by the quality of the food. Nice to have blanket and pillow provided."
Nadelen: "leg room was about average, but still tight. Very few airlines provide enough leg room these days."
Nadelen: "2 hours late, problems with entertainment, bad service at chack-in"
Nadelen: "On m’a forcé à mettre mon bagage en soute en m’assurant que le’ vol était complet. En me baladant pendant le vol. J’ai vu près d’une dizaine de place de libre..."
Nadelen: "Two TAP flights today. Both flights delayed more than an hour."
Nadelen: "I paid to select my seats which were 2 window and two aisle seats. I was assigned 2 aisle and 2 middle seats. I paid extra to acoid middle seats and I would like a refund."
Voordelen: "Tap est une tres bonne compagnie un des meilleurs en Europe"
Nadelen: "Rien vraiment toutcest bien passer dans l'ensemble"
Nadelen: "No vegan food options. Filthy toilet"
Voordelen: "First off I'd never heard of this airline but that was ok because we (group travel) were originally booked on another aiine I'd never heard if before either called Nirwegian. Well less than 24 hrs before we were scheduled to fly out, the exact same day, they cancel our flight! After a lot of phone calls and wait times we were booked onto TAP AIR PORTUGAL. Easy check in, my carry on was great, entertainment was on point, food was good (first European trip), crew was nice, plane was huge; just a good experience overall. I will definitely fly with them again."
Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance."
Nadelen: "L'avion a eu deux heures de retard. Nous avons passé la journée dans les aéroports et les avions. De plus, on nous a donné aucune info sur le retard. Difficile de gérer la correspondance. Arrivée à Casablanca 18h au lieu de 16h."
Nadelen: "We had to pay $200 each way to check in a luggage and just pick regular seats. That was not clear when we bought tickets. Additionally, they don't announce the gate until 30min before boarding. If you're going through passport control that can be a 45min process. On top of that even though I paid $100 to reserve seats, when we arrived at the gate the seats we reserved weren't reserved. Why did I just pay $100?! Luckily I had receipts. Our connecting flight was delayed 4 hours, making our layover 7 hours! For an hour flight. This is the worst airline."
Voordelen: "The crew whas perfect, the seats comforted and the food whas good."
Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"
Nadelen: "Better seat"
Voordelen: "No problems"
Voordelen: "Great crew!"
Voordelen: "We had a ridiculously tight transit, arriving in Addis Ababa 20 minutes before our Madrid flight was meant to depart, and I was amazed by the outstanding support and assistance provided by the ground staff. Every single person who was meant to make the connecting flight did—and our luggage did too!"
Voordelen: "everything was pretty adequate"
Nadelen: "they skipped me when they passed out food and never came back."
Nadelen: "Entertainment is non existent. Plane is tatty."
Voordelen: "The crew was amazing and the flight was smooth"
Nadelen: "There was a disruption with the audio system."
Voordelen: "the drinks"
Nadelen: "reduce on the spices in the food or provide different options."
Voordelen: "The crew was great. Extremely accommodating for families."
Nadelen: "The most unprofessional ground staff I have met coupled with the most disorganised airport"
Voordelen: "I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable."
Nadelen: "The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers"
Nadelen: "see above"
Nadelen: "There was no entertainment. Breakfast was standard"
Voordelen: "Très bien en général"
Voordelen: "Très bien en général"
Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"
Nadelen: "The landing was terrible and quite dangerous. It was a lopsided and the plane was about to tip forward when we hit the ground. I was quite disturbed on arrival. I’m glad to say the we were lucky that webdid not have an unfortunate incident."
Voordelen: "Agreablement surprise de la qualite de la compagnie."
Nadelen: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."
Voordelen: "Again excellent service"
Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"
Voordelen: "Oui j aime"
Voordelen: "Cheap fare, no frills."
Nadelen: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."
Nadelen: "The entertainment system wasn't working properly. I requested Asian Vegetarian Meal and they gave me regular Vegetarian Meal."
Voordelen: "Crew members were friendly....."
Nadelen: "No entertainment"
Voordelen: "Seats are delapidated and food is ok!"
Nadelen: "Crew were very good"
Voordelen: "The flight crew was nice. We received a hot lunch even though it was a short flight which was nice."
Nadelen: "Boarding was interesting. It should have been an easy boarding as it is a small regional airport. Instead it seemed they went out of their way to make it as confusing as possible. Instead of going through security over here lets have you wrap around the hallway to just have to come back to where you were before?"
Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"
Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."
Voordelen: "Loved having traditional ethiopian food"
Nadelen: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"
Voordelen: "Like the online check in and quick bag drop at the aiport"
Nadelen: "Food could have been much better with less processed foods"
Voordelen: "Meal service plentiful. They kept the bathrooms very clean"
Nadelen: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Voordelen: "Food was fantastic for such a short flight. It essentially ticks most of the boxes I would be concerned with for a flight of this length."
Nadelen: "Got an exit row seat so plenty of room but the seat itself is simply uncomfortable."
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."
Nadelen: "Check in was a mess in Ethiopia."
Voordelen: "Outstanding personnel on the ground in Addis Ababa; outstanding crew on the plane from Addis to Kigali"
Nadelen: "The movie screen (attached to the ceiling) was broken and throught the duration of the 2h30 minute flight, mechanically lowered and raised itself nonstop, making a constant disturbing grinding noise"
Voordelen: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Nadelen: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"
Nadelen: "Everything. I have written to firstname.lastname@example.org"
Voordelen: "1) On time"
Nadelen: "1) Food from Lusaka to Lilongwe was poor. Just sandwithes and drinks 2) Small bumpy, noisy plane from Lusaka to Lilongwe 3) No entertainment"
Nadelen: "The flight was good"
Voordelen: "I do like the cheerfulness of the flight crew. They are very attentive."
Nadelen: "The water is doled out in small cups. Not enough!"
Voordelen: "Absolutely nothing"
Nadelen: "My flight was only for refugees and was delayed by 8 hours, however airport staff did not have it on their manifest, and Ethiopian never informed me of status. I just sat in the airport all night until I eventually got frustrated and went home. The airline had no idea I was in the airport and no Ethiopian staff were present to speak with. When I and my family called Ethiopian, they hung up on us, at least 6 times. This was my worst experience ever and I will never fly Ethiopian airlines again."
Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."
Voordelen: "Late from Dakar, couldnt provide accommodation at Casablanca, Late again from Casa entertainement system wasnt working on my seat"
Nadelen: "Pretty much everything"
Voordelen: "Nothing we were delayed for two hours"
Nadelen: "They could have paid more attention to my luggage by not losing them"
Nadelen: "Extreme lack of communication about boarding. First flight was delayed and second flight started boarding and left over an hour later than scheduled, but again no communication to explain what was going on. Absolutely one of the worst flying experiences I've ever had. Would 100% NEVER recommend this"
Nadelen: "Delayed nearly 4 hours with no actual updates during the entire process."
Nadelen: "The company organization, the staff and treatment are horrible from start to Checking out at auntie arrival with the airport authorities."
Nadelen: "Hiring more friendly customer service and understand your customers."
Voordelen: "Food was delicious and crew was serviable."
Nadelen: "Clean the toilets more regularly."
Voordelen: "The flight was overbooked so we had to wait 30-40 minutes so we could have our boarding passes. The line was super long and the waiting time was a lot."
Nadelen: "The airline should be better organized. I arrived very early at the airport and I almost missed the flight because of the airline and customs."
Voordelen: "Niks leuk ,"
Nadelen: "Lange vertraging langer dan 3 uur , slecht communicatie naar klanten toe , waardeloos personeel"
Voordelen: "Check in was ok."
Nadelen: "The crew on the flight was terrible, they just disappeared and only came out to give the meals didn’t bother to collect them afterwards, you ran out of soft drinks after the first round."
Voordelen: "Not really much; fed us twice but not really my kind of food. Alcohol included."
Nadelen: "Boarding is disorganized and chaotic. Count heads number of times and checked boarding pass three times in five minutes! Delayed over an hour but arrived close to in time. No reason given for delay. Entertainment system for my wife didn’t work."
Nadelen: "Boarding was horrendous. The flight was so delayed but no one updated us on the status. It caused many people (including me) to miss connecting flights at Casablanca. Terrible communication. And they aren’t helpful at all even when they completely screw up your travel plans."
Nadelen: "It was a 2hours extra delay. We waited 6 hour and a half instead of 4 hours at Morocco airport."
Nadelen: "Worst experience I ever had"
Voordelen: "Take off and landing were exceptionally smooth. Good pilots and a clean plane."
Nadelen: "The food-not good! Transit-more needs to be done for passengers who are connecting to other flights. Airport staff are just dismissive and seem uninterested."
Voordelen: "Royal Air Maroc was ok on the way there even if they had cancelled the initial flight without any explanation."
Nadelen: "Royal Air Maroc canceled both their outward and inbound flights on two separate occasions resulting in 2 X 30 minutes calls to my airline for them to fix it. For the returning flight it meant putting me on another airline resulting in a long stopover without any additional compensation."
Voordelen: "Food was decent"
Nadelen: "Our flight was delayed by 30 min. Seats were dirty. Inflight entertainment was broken."
Voordelen: "Very nice flight attendants. I had a great flight:)"
Voordelen: "Good food, incredibly hospitable staff."
Nadelen: "No major complaints."
Nadelen: "Boarding in Casa Blanca was incredibly disorganized and lengthy, with no communication from airline staff to help alleviate the chaos. We left one hour late. When we arrived at JFK we spent 1.5 hours on the tarmac waiting for a gate. There was no communication from airline staff explaining the delay or any attempt to minimize our discomfort- (provide water for example). Once we disembarked, we waited more than 2 hours for our luggage. After an hour, an airline staff explained the delay and then disappeared. She was remarkably defensive and unsympathetic. I understand that weather conditions u in NY contributed to some of this, but the lack of communication by airline staff was unconscionable. Also the food was terrible."
Voordelen: "Thanks you so much everything is great"
Nadelen: "I don't see my 1 baggage"
Nadelen: "They lost my bag and had no way to track were it was. I’ve now been told it’s been found but I have to go to the airport to pick it up. So I’m not even positive it’s my bag. They don’t have a desk at the Amsterdam airport so it’s difficult to get anything cleared up. Very frustrated. And disappointed that I had to waste time dealing with all this on my vacation. Also... Someone lit a cigarette and the plane was smokey and gross. I will Never fly this airline again."
Voordelen: "Friendly crew helpful at check in"
Nadelen: "My first flight was not confirmed (despite the confirmed booking/itinerary email), so I was unable to check in and proceed with any of my flights. This delayed all my plans by at least 1 day and I have incurred unplanned additional costs."
Nadelen: "Bathrooms were filthy/ dirty"
Voordelen: "The crew"
Nadelen: "The lack of informations"
Voordelen: "We arrived safely."
Nadelen: "A majority of the staff was rude. The plane was outdated. There was no in flight entertainment."
Voordelen: "I liked the take off and the landing process."
Nadelen: "The food was very poor"
Nadelen: "Very disappointed"
Voordelen: "Staff be friendly."
Nadelen: "We sat on a hot bus blowing hot air on the tarmac waiting to board the plane for 15 - 20 minutes. Then we sat on a hot plane with no A/C without updates for 30 minutes. It was a terrible waiting experience and I was very uncomfortable, especially with my infant in my lap."
Voordelen: "No foods"
Nadelen: "We lost three of our luggages, and we have to go to the aéroport every day to see if they find our luggages, we still missing one at this moment."
Nadelen: "The stewards were totally hapless. There were too many, they kept getting in the way in the aisle. Bathrooms on plane were dirty. Plane was old; no plug outlet to charge electronics."
Nadelen: "This airline has horrible customer service."
Nadelen: "Every thing. This is my first and last time traveling with this company. I think I made a very big mistake by choosing this airline"
Voordelen: "They crew was very courteous."
Nadelen: "They forced me to check my bag on the out bound flight and then misplaced it. The Casablanca airport is terrible. On our return connecting flight between Casablanca and JFK we had to go through three separate security checks despite the fact that we had already gone through security in Barcelona. Not worth the money you save"
Nadelen: "Being herd like animals"
Voordelen: "Nice ppl"
Nadelen: "Pain et viennoiserie glacial."
Voordelen: "The food was decent for airline food and there was an empty seat next to me so I had plenty of room on the flight."
Nadelen: "Boarding was disorganized and chaotic. The crew was okay but felt like they didn't want to be bothered."
Voordelen: "The crew is respectful"
Nadelen: "The plane boarded an hour late and no information regarding this"
Voordelen: "The plane was clean and the pilot provided a safe flight environment."
Nadelen: "All services provided was subpar in presentation. Staff was rude and inconsiderate."
Voordelen: "When I finally reached my destination!!"
Nadelen: "Crying child for 3 solid hours! A lot of children but this this child was unmanageable! Parents had no control."
Voordelen: "The seats were comfortable and the landing and take off were done smoothly."
Nadelen: "We ordered kosher meals. There were 5 of us. They brought us vegetarian food and said this is what they have. After explaining that we can't eat that food, otherwise we would have ordered it, they said it's normal and that we should have brought food. They didn't even apologize. Their careless behavior was rude and unacceptable. How can u let 5 people go hungry for 7 hours? The bathrooms were so dirty and smelled! There was urine on the floor and I heard many passengers mention it to them, they still didn't clean it. It definitely the last time I fly Royal Air Maroc. It saddens me to not use the local airline. Especially since I'm born in that Country. I, sadly can not recommand this airline to anyone who eats Kosher."
Voordelen: "Ground staff was very good, pilots flew well and crew was good."
Nadelen: "The website is very bad really awful ,it needs upgraded ,one can't even register for the email@example.com and you should make it easy for people to upgrade to business class."
Voordelen: "At first, I was a little apprehensive to fly an airline I had never heard of, but the price and times were exactly what I needed and wanted. Checkin on line is easy, dropping off luggage at the airport is easy. Your bag goes directly to your final destination even if you have a very long layover. The food was outstanding & the crew was amazing. I will definitely fly with them again."
Nadelen: "Cannot use a cell phone even on airplane mode."
Voordelen: "The flight was smooth, and the crew was amazing. Additionally, the food was really good."
Nadelen: "No phone use at all, even on airplane mode."
Voordelen: "The food was amazing and the staff was very friendly."
Nadelen: "You couldn't use your phone, even on airplane mode. I had movies I downloaded that I wanted to watch."
Voordelen: "Crew, price"
Nadelen: "No entertainment."
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