Vind goedkope vluchten van Keulen naar Brussel-Nationaal

Voordelen: "Wasn't awake, can't say"
Nadelen: "Probably it would be nice to have a bit bigger screen with general information about the flight and local time"

Voordelen: "Excellent"

Voordelen: "The crew was really great and helpful"
Nadelen: "Only thing that could have been better was ginger ale."

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Excellent service from the crew and prices were good."
Nadelen: "The seats seem to have gotten smaller and were rather uncomfortable for a 7 hour flight."

Voordelen: "The crew was amazing"
Nadelen: "Flight was a bit delayed"

Nadelen: "The plane was SO hot and stuffy. It was an overnight flight, so they passed out blankets—but it was so hot no one used them. The air was stale, to the point of feeling claustrophobic."

Nadelen: "We had a huge delay"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "The crew was excellent, the food was very good as well as the entertainment"

Voordelen: "Crew was lovely, patient with all us skiers returning from the slopes. The food was EXCELLENT- for airline food. And I was in economy."
Nadelen: "The Entertainment tech was not smooth, had difficulty getting it to function and likely annoyed the person in front of me with all my tapping."

Voordelen: "Always like flying Swiss business class. Great service, good food and a great lie flat bed"
Nadelen: "Nothing"

Voordelen: "Everything!"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "We have been flying Swiss for years and they are the most reliable and best organized airline, we have ever experienced."
Nadelen: "I didn't notice that I had booked some sort of new economy light category where checked baggage is no longer included and to check baggage when booked into this class cost $60 per bag per flight. So overall on the trip I paid $240 extra for luggage alone."

Voordelen: "The space of the seat is wide. Nice chocolate."
Nadelen: "First, they announced that they need some passengers to voluntarily give up the booking in exchange for 280 refunds (a slightly higher rate which not worth to do it) and 1 stopover the fight to Rome which will arrive at 22.00 instead (our flight is 17.35). About 15 minutes before boarding time, they announced flight delaying. Around 17.45, they announced gate changing from B to A which located at opposite side of the the airport so all passengers run there because of everyone afraid that their booking might be canceled because no one agrees to give up. At both gates, many people try to jump in the queue which no staff comes in the manage the queue. During waiting on the board, the air condition seems to be closed, hard to breathe. Around 19.00, the plane took off the Zurich airport eventually, finish the 1.5 hours delay. The captain announced that it cause by the technical problem of the flight earlier but my thinking it cause from over-booking."

Voordelen: "Swiss quality, punctuality and reliability."
Nadelen: "No negatives."

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "crew are well trained"
Nadelen: "chicken dinner was not tasty at all"

Voordelen: "Same as above- wonderful crew, smooth take off and landing Very pleasant flight attendants the entire flight Service was great"
Nadelen: "Again / wish all airlines had more comfortable seating in economy clas"

Nadelen: "Delayed 45 mins making transfer for international flight difficult"

Voordelen: "Swiss air Business is an excellent choice. I will fly this Airline again. It was extremely comfortable, service was excellent, and the flight crew made up our lost time in the air. We had a tight connection and they waited for us."
Nadelen: "Nothing"

Voordelen: "Nothing stood out"
Nadelen: "Nothing Stood out"

Voordelen: "Quick, clean, flight."
Nadelen: "Boarding delay due to mechanical problem. Line to board was more like a mass of people trying to squeeze through all at once and surprisingly disorganized. Somehow managed to board quickly, though."

Voordelen: "There were good entertainment options though I didn’t use them"
Nadelen: "Our flight was delayed 2.5 hours, during which we had boarded but were told we could not leave our seats even for the bathroom. We were offered a cup of water once during this delay which is inexcusable. (We were also woken up to serve dinner at 1am so that was incredibly inconvenient for an overnight flight) On top of that, I, as well as many others missed our connecting flight. Personally I missed my connection by 20 minutes, which seems a reasonable amount of time to hold a connecting flight with so many people from our flight on that next one. In missing by only 20 minutes, we have lost an entire day of our trip and are spending 9! hours in the airport today. There was no communication between flights clearly. Despite there being an earlier flight we could’ve been placed on after missing our connection - we did not get booked on this flight. I asked why and they just randomly placed people on random flights with no regard for when we showed at the desk. In this scenario, a first come first serve would have alleviated an absolutely awful experience. I will never fly Swiss Air again and will urge people I know to not fly this airline. The experience was extremely frustrating, the best response from an employee was “that’s all I can do for you” and I wish it on no one."

Voordelen: "Very Pleasant Staff!"

Nadelen: "The seats in coach plus and Bussines were terrible"

Voordelen: "Clear, relatively comfortable plane. Free ski bag."
Nadelen: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"

Nadelen: "the boarding was weird because of the aircraft change and rearranging of seats. the computer reassigned us very strange, making us seating mostly in one are, while other rows were completely empty."

Voordelen: "Efficient check-in, boarding and on-board experience. Great seat and entertainment. Food also very decent."
Nadelen: "I find Swiss’ pricinh policy for on-board internet totallh ludicrous and an outright insult. Also, I sometimes appreciate a bit more empathy in the way things get announced - no announcement for security video or when they disrupt a movie with their Swiss commercial clips - they just turn it on. Not abtreat experience."

Nadelen: "Always when one sits in the back of the plane, they run out of one meal. The food was ok. Not sure why they serve ice cream and cheese as a snack."

Voordelen: "Swiss service relayable"

Voordelen: "Swiss Air the best!!!!"

Voordelen: "See / hear the middle-aged guy around seat 22 aisle coughing his lungs out throughout the 10 hour flight without once covering his mouth ? WTF is going on w an airline that would let a passenger behave like this ? Didn’t see the attendants offering a cough drop, or asking if he would please behave like a civilized human being. Looking for others corroboration. Spread the word like this guy this w his germs"
Nadelen: "A grown man coughing loudly during a 10 hr flight w/o once covering his mouth"

Nadelen: "Delay"

Voordelen: "check-in at Kloten,wheelchair assistance, boarding, food, bar, general service, uneventful flight, in short: THE WHOLE TRIP Peter Hz"

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Swiss took care of your mistake, booked on subsequent flight."
Nadelen: "No idea a you never actually delivered a ticket. Flight over sold, Swiss had no record of the booking. KAYAK screwed up."

Nadelen: "delayed"

Voordelen: "The crew was very nice and professional lucky it was a short flight"
Nadelen: "The quality of the flight is cheap"

Voordelen: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Nadelen: "Seating and foot space was uncomfortable to me."

Voordelen: "Traveling with 3 kids, Swiss kept our seats the same, had our special meals sorted, crew was kind and courteous. Entertainment for everyone."
Nadelen: "Overnight flight lights too bright, economy seats very narrow (and that's all we ever fly), it was extremely difficult to sleep."

Nadelen: "Minimalist breakfast."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Nadelen: "id."

Voordelen: "efficient boarding ang pre- boarding"
Nadelen: "these planes are not meant for people above 180 cm. On transcontinental flights it is absolutely unacceptable"

Nadelen: "Très bien à heure un avions trop propre"

Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"

Voordelen: "The service was excellent. They are very helpful and friendly."
Nadelen: "Maybe refresh the plan in the near future. Other then that it was very enjoyable trip."

Voordelen: "Flight arrived on time."
Nadelen: "Boarding was unnecessarily chaotic."

Voordelen: "The seat & the food were better than I’d expected, and, of course, that’s a *big* part of the experience."
Nadelen: "I had to file a claim with Turkish because my new suitcase (not an expensive suitcase, but still) got seriously chewed up and is now unusable. At least it made it to the destination on time! And the contents were only slightly damaged. I will be happy if I get reimbursed for the suitcase."

Voordelen: "It is always better when this flight is operated by wide body aircraft, as was the case with A330 this time"

Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."

Voordelen: "Nice service"
Nadelen: "I enjoyed visit via turkey and not long flight. I felt comfort"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Rien"
Nadelen: "Rien"

Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"

Nadelen: "Connection flight from plane to the gate,seats need to be updated"

Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"

Nadelen: "Trip delay"

Voordelen: "L'organisation."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."

Voordelen: "The friendliness and the ease of flying alone."

Nadelen: "Had to stay overnight in the lounge zone. Hotel inside the airport wasn’t available. Outside you have to spend sometime at the multiple lines, buy visa, get the voucher, take the shuttle bus... By the time you done with that, it’s time to come back. Didn’t expect that for the business class ticket holders."

Nadelen: "La cuisine est vraiment horrible"

Voordelen: "overall it was ok but the service between chicago-istambul and return is superb"
Nadelen: "Just the difference in the service between delhi-istambul and istambul-delhi is so much lower grade than the service from chicago-istambul and istambul-chicago it is a real turn off"

Nadelen: "I picked a window seat very early on through a phone call to a Turkish Airline agent in the USA, but when I checked in online, the seat assigned to me was gone and I was put in a middle seat while there were many other seats available. This erasure of the record and random seat assignment nullify the effort on the part of the passenger (making a call is not a trivial act these days because of the long waits) and generate uncertainty in the minds of the travellers. Hope you can improve on this point. That will make an even better impression on the passengers."

Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."

Nadelen: "the flight it was on time and the personal on the board it was very nice"

Nadelen: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Voordelen: "I loved everything, the ticket purchase, the check in, the free first bag, the cabin crew, the amazing food and eating with non plastic forks and spoons."
Nadelen: "The plane was a little too cold.i noticed that 90% of the people on the plane had covered themselves in blankets."

Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"

Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"

Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."

Voordelen: "Overall experience"

Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"

Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"

Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."

Voordelen: "Très pratique"

Nadelen: "Retard du vol dur avec un enfant"

Nadelen: "Retard du vil dir avec un enfant"

Nadelen: "No AC"

Voordelen: "Rien"

Voordelen: "we ware attisefy for are first time in bisness clas"

Voordelen: "Comfortable and uneventful flight - just the way it should be!"

Voordelen: "Food okay"
Nadelen: "TV/Movie/music were not working. The temperature in the plane was very hot throughout flight."

Nadelen: "Repas"

Voordelen: "Free upgrades are great, unfortunately rare."

Voordelen: "Crew and entertainment were above average."
Nadelen: "The loading process was very long and delayed the flight. It was also very warm on the flight...uncomfortably so."

Voordelen: "Service, timing"
Nadelen: "Didnt love the food ..."

Voordelen: "Good entertainment system with lots of options."
Nadelen: "The plane was uncomfortably warm throughout the (long!) flight, which made it difficult to get any rest."

Voordelen: "Superb entertainment system"
Nadelen: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."

Voordelen: "Comfortable seat. Food acceptable."
Nadelen: "Computers were down for more than 2 hours. I have a disability and I was told to seat and someone would come with a wheelchair when the problem would be solved. They completely forgot about me. When I saw that the people had boarded, I went to the counter asking for the wheelchair. They sent me to Egypt Air to request it. Of course Egypt Air said I was not their passenger, so I should request the chair to my airline. I tell the man from Egypt air to talk directly to his colleagues in Turkish Airways. He is angry and tells me he's doing me the favor of getting the chair even if it's not his job, so i should be very thankful. He requested the chair and sat me on it. Kept telling me I should be thankful to him, even if it wasn't his job. Turkish Airways never got the wheelchair for me and I have mobility problem but they tell me to get to another airline to get it! No entertainment originally in Spanish in any flights for Spanish speaking passengers."

Voordelen: "Merci à Turkish Airlines"

Nadelen: "++++"

Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."

Voordelen: "Aircraft was clean enough Crew was fine Food was ok Turkish could have planned to be better than European airlines It is trying to become like them Restroom was cleaner than competition"
Nadelen: "Ok"

Voordelen: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."

Voordelen: "Seats were good"

Voordelen: "Nice seats, clean spacious airport, nice crew"
Nadelen: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."

Nadelen: "Everything"

Voordelen: "Departure and arrival were right on time."
Nadelen: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."

Nadelen: "One hour delay and baggage retrieval also took one hour"

Voordelen: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Nadelen: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."

Nadelen: "We had were more than 3 hours late"

Voordelen: "Comfortable and spacious seat allowed me to slee most of the flight!"

Voordelen: "Nice crews. Flight was on time"
Nadelen: "There is no instant noodle as in Suncafe (menu)"

Voordelen: "smooth check in and boarding"

Voordelen: "I like the competative rates and on time schedule."

Voordelen: "Nothing"
Nadelen: "Lost my luggages"

Voordelen: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Nadelen: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"

Voordelen: "Short wait"
Nadelen: "Not enough leg room"

Voordelen: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Nadelen: "0000000000000000"

Nadelen: "Didn’t get to it"

Voordelen: "The employee were professional and nice. Every thing went smooth"
Nadelen: "None"

Voordelen: "Mostly everything was fine with the flight"
Nadelen: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."

Voordelen: "The lounge"
Nadelen: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."

Voordelen: "Fast amd easy flight"

Voordelen: "Quik flight"
Nadelen: "The fiod I requested from the menue was not available"

Nadelen: "Very bad transfer arriving from Istanbul at Antalya."

Nadelen: "Very bad transfer arriving from Istanbul at Antalya."

Voordelen: "Wonderful flight. Everything was Handled well by flight staff"
Nadelen: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"

Voordelen: "We got where we were going safely"
Nadelen: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."

Nadelen: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."

Voordelen: "Staff was nice"
Nadelen: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"

Voordelen: "Cost was reasonable."
Nadelen: "Often it has delays."

Nadelen: "Delayed 35 minutes"

Voordelen: "Good flight overall and crew good"
Nadelen: "Left half hour late otherwise satisfied"

Voordelen: "customer service in general.."

Voordelen: "Plane was veryClean. On time. Staff were very frindly"

Voordelen: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."

Voordelen: "efficient boarding"
Nadelen: "seat a bit worn out. luckily it was a short flight"

Voordelen: "Everything perfect I Like the sun express"

Nadelen: "Barely any covid measures. Brussels airlines uses staggered disembarking. Row per row. Ryanair still does the usual “every man for himself”."

Voordelen: "Row 2 lots of lw"
Nadelen: "Boarding process was bananas, plane is old, no organization at check in. It was like a mad max post apocalyptic hellscape. No lines or stantions. Just people pushing, no rules."

Nadelen: "éviter 1h15 de retard"

Voordelen: "Rien"
Nadelen: "La ponctualité et les services en ligne"

Voordelen: "Personnel navigant accueillant, personnel au sol de bons conseils."
Nadelen: "assise dans l'avion à améliorer"

Voordelen: "It was average"
Nadelen: "The seats could have been better, and the lighting"

Voordelen: "Excellent pilots did their job very well, despite bad weather."

Nadelen: "D’abord aucun service. Les agents à l’aéroport étaient en grande discussion et riaient ensemble pendant que des dizaines de clients attendaient d’avoir leur aide. Ensuite, des frais d’enregistrement. J’ai voulu m’enregistrer d’avance avec l’application (comme la charmante agente de Ryanair m’a dit de faire), mais l’application ne fonctionnait pas, et le site web mobile m’informait que je devais m’inscrire sur l’application. L’agente a dû se rendre à l’évidence qu’elle devrait m’imprimer mes billets. (Comme n’importe quelle compagnie aérienne autre que Ryanair) Ensuite je lui ai demandé où je pouvais enregistrer mes bagages, et elle m’a dit que je n’avais pas à le faire, que je pouvais me rendre directement à la « gate », comme elle m’a dit. Je lui ai répété à plusieurs reprises que je devais mettre mon bagage en soute, que je ne l’apportait pas avec moi, mais elle me disait que tout était okay. J’ai fait la file durant 45 minutes pour me faire dire que je devais aller enregistrer mon bagage. Quand j’ai expliqué la situation au gardien de sécurité, il m’a simplement dit: « Ah. Vous voyagez avec Ryanair? » Je suis retourné au comptoir de Ryanair, pour faire moi-même le check-in de mon bagage, où j’ai eu la surprise de devoir payer 80 euros supplémentaires pour mon bagage et celui de mon conjoint, soit plus que le prix de nos 2 billets d’avion. Une fois ce montant payé, une agente m’a dit d’aller porter mon bagage ailleurs dans l’aéroport, puisqu’apparemment, nos sacs étaient devenus « over-sized ». En chemin, je demande à une autre agente Ryanair qui me dit que mon bagage doit aller exactement où j’étais. Bref, personnel non professionnel, qualité du service zéro, prix médiocre, confort de l’avion moins mille. Pas d’itinéraire, on ne comprenait rien de ce que les agents de bord disaient, ni les pilotes, pas de goûté. Et dieu sait que je n’ai pas eu le temps de manger avant de prendre ce vol. Qu’on ferme boutique. J’espère que cet avis sera lu et prise au sérieux. Considérez la présente comme la première étape de ma plainte auprès de Ryanair, et de KAYAK. -Catherine Desjardins"

Voordelen: "La tranquillité"
Nadelen: "Rien que vous puissiez changer"

Voordelen: "Nothing"
Nadelen: "Hidden fees everywhere!! Worst experience ever and I’ve been traveling all month long!!!"

Nadelen: "Accumulation des voyageurs en attendant l'embarquement dans un petit sas sans pouvoir s'asseoir. Vol en retard sans aucune information de la part de la compagnie"

Voordelen: "Embarquement rapide."
Nadelen: "RAS"

Voordelen: "Off ons time no extras got here quick all I want"
Nadelen: "Was perfect"

Voordelen: "Accueil, personne souriant, dommage ne parle pas français !!aa"
Nadelen: "Arnaque à l’achat du billet,vous réservez un vol allez et retour pour 3 jours hors saison pour 120€ et à l’arrivée cela vous coûte 250€ avec tous les suppléments dont priority bagage à main. Du n’importe quoi mettez un prix fixe que les clients sachent ou ils vont avec leur budget ?!"

Voordelen: "Nothing"
Nadelen: "Delays!? Every single time the departure late at least an hour or 3. Wasting people’a time and money."

Voordelen: "Nothing"
Nadelen: "Flights are always late."

Voordelen: "Des heures passé à essayer de trouver une façon d'aanuler les billets. Tout est fait pour renvoyer vers les sites internet qui ne permette pas d'annuler un billet pour trois personnes. Terminer les réservation par internet, c'est une belle anarque commerciale. Je partage cette expérience sur les réseaux sociaux avec 23000 followers, je ne suis pas le seul. Nous ferons remonter cela bientôt."

Voordelen: "The fact that I won’t fly this airline again."
Nadelen: "We were delayed 1 hour on the ground in Dublin. The captain never addressed the passengers and the crew - despite being asked to allow passengers with tight connections to depart first - never allowed this to happen. Insensitive and uncaring. We almost missed a connection that would hav caused us to lose $7000. When the crew was asked to find out if we could make up time in the air they never came back with an answer. Thanks Ryan air - next time take a lesson from Southwest Airlines."

Voordelen: "Nouveau Boeing avec une cabine totalement repensée. Un bon vol dans son ensemble, Ryanair s'améliore de plus en plus: service..."
Nadelen: "Embarquement mal organisé et très retardé. Personnel non aimable..."

Voordelen: "Rien !!"
Nadelen: "Retard de 4H30 environ, manque d'informations, retardé petit à petit de sorte qu'il est impossible de faire quoi que ce soit d'autre que de traîner dans l'aéroport... Vol prévu à 6H15, à 9H00 (nouvelle heure supposée jusqu'à... 9H00) on nous donne 5 euros de voucher... Je reste avec la même impression que j'ai d'habitude avec cette compagnie : "plus jamais, je n'aime pas être traité comme du bétail" Et puis en général je craque sur les prix évidemment... Des bus (pourris) avec des ailes, ils ne s'en cachent pas..."

Voordelen: "Fast and effective"
Nadelen: "We had to wait a little on the tarmac with no A/C. Understand they want to save gas but its getting real hot in there..."

Nadelen: "Il est inadmissible qu'on ne donne même pas un verre d'eau durant ce voyage qui a duré 3 heures de temps et en plus pour un voyageur avec un bébé. De plus j'ai payé l'option priorité car on m'a dit que le bébé avait droit à un bagage de 10Kg qu'on pouvait envoyer en soute et ce n'était pas le cas. Ma fille a du avoir en main le bagage du bébé, son bagage cabine, la poussette et le bébé lui-même. Cà a été infernal pour elle. Je demande donc le remboursement de l'option priorité que j'ai payé pour rien (90€). Merci."

Voordelen: "Everything ok"

Nadelen: "Flight was delayed, no apology by Ryanair."

Voordelen: "Everything went very smoothly and was well organised."

Voordelen: "Même pas un verre d.eau nous est offert pour préparer un biberon pour mon bébé. !!!!!!!!"
Nadelen: "Au moins des boissons devraient être offertes même pour un vol d’une heure"

Nadelen: "Last minute rearranging if passengers so that those who had picked their seats ended up somewhere else... Not impressed"

Voordelen: "The originally cheap ticket sucked me in, this company is disgusting."
Nadelen: "Price ended up doubling after showing up to airport."

Voordelen: "Nothing"
Nadelen: "Gate attendant was very rude and charged me for an extra checked bag even though my bag fit into the sizer and I measured it before coming. He looked at it for two seconds and did not even put the bag all the way in the sizer. I tried arguing and he would not listen to me at all and just said “I’m done talking about it, either pay me or we will leave you here”. So I guess it’s their policy to hold you at ransom if your bag is even close to not fitting. Even worse, the plane was about 40% full and there was no shortage of room on the plane. They are crooks!"

Voordelen: "Pas grand chose"
Nadelen: "Le retard, le confort de l'avion, l'amabilité du personnel, les places dans l'avion"

Voordelen: "Absolutely nothing"
Nadelen: "3hr delay, zero staff to provide information, no apologies, utterly terrible organization."

Nadelen: "La vente de produit... impossible de se détendre...toujours une personne entrain de parler dans le micro... Pénible"

Voordelen: "Captain had to take emergency action. We didn't know what was going on. It ended up fine, but it was scary without any knowledge"
Nadelen: "Seat size, riding a bus to and from when we had priority booking. Not worth the extra money."

Voordelen: "Rien"
Nadelen: "File d attente debout pendant 35 minutes. Pas de siège dans la salle « d’attente »"

Voordelen: "Good flight, took off on time and landed early. Didn’t get a chance to try food or entertainment."

Voordelen: "Pour un vol Low Cost, cela s'est bien passé, embarquement un peu long mais nous sommes arrivés avec 10 min d'avance et pas de gros problème lors du voyage."

Nadelen: "Small and uncomfortable airplane. No organization for boarding. They charge a 50€ fee if you don’t check in online, but the online app also purposefully separates passengers so you have to purchase seats together. So many fee charges not worth the aggravation."

Voordelen: "je ne repasserai plus jms par kayak! On me promet que Latam sera la compagnie de basse entre Berlin et Natal et je m aperçois au moment ou le billet arrive sur mon ordinateur, qu il y a plusieurs compagnie dont Ryanair qui facture les bagages et la carte d embarquement. De plus, Kayak s est debrouillé pour que je fasse 4 ecales, d autant plus interessants car ceci rapporte d autant aux compagnies associées! Une honte!"

Nadelen: "I was informed at the departure gate that my carry-on baggage cannot be brought to the airplane and I was forced to pay 50euro at the last minute for the baggage fee. The ironic part was I have gone through the check-in desk to ask for whether my carry on fits Ryanair standard or not. That was very unprofessional and inconsistent way of handling the issue."

Nadelen: "On devait décoller a 20h nous sommes partie a 20h30 voir même plus tard"

Nadelen: "Boarding announcement was very delayed."

Voordelen: "Very good"

Voordelen: "Nothing"
Nadelen: "Everything they simply SUCK!!!"

Nadelen: "Charged me extra tax, and double for suitcase even though i indicated i have laguage online it didnt show."

Voordelen: "L'embarquement, le personnel au sol, le décollage"
Nadelen: "L'intensité sonore à bord, les annonces au micro par le personnel de bord, aucune hospitalité..."

Nadelen: "We already paied "name change fee"100euro. But We had to charge 100euro again. I dont understand why they did"

Voordelen: "Le prix"
Nadelen: "Le retard de 5 heures Les publicités incessantes pendant le vol"

Voordelen: "le vol retour était mieux que le vol aller"

Voordelen: "+ Billet peu honereux + Vol ponctuel + Carte d-embarquement numérique"
Nadelen: "- Espace très restreint à bord - Pas de véritable service à bord - Sur coût systématique"

Voordelen: "Prix attractif , hôtesse agréable"
Nadelen: "Très gros retard au décollage, trop de ventes à bord."