I liked the cleanliness of the flight, my check in bags got loaded into cargo for some reason and I had to wait over 30 mins for them to arrive becuase a thunderstorm hit and they people in charge didn’t want to drive the cargo section over in a thunderstorm.
Food was not as good as it used to be during the Pre-Covid years. Fruits were not served with Lunch or Dinner.
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Smooth boarding"
Nadelen: "If they could serve a light snack would be good"
Voordelen: "The boarding process was easy and straightforward, the seats were comfortable and had individual entertainment screens, the crew was very polite and helpful. For meals, everyone was given a printed menu at the start of the flight so that meal options could be easily made."
Nadelen: "My only complaint is that I would have liked to see more frequent offers for water refills during the flight, since water cups are so small and staying well hydrated on flights is difficult but essential."
Voordelen: "Great inflight entertainment"
Nadelen: "Have WiFi that is working"
Nadelen: "Left 45 minutes late though we boarded on time. Pretty bad for a 50 minute in the middle of the morning."
Voordelen: "They were very generous with food and drinks. It was a pleasant flight."
Nadelen: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Voordelen: "I always like Singapore Airlines. They should continue to be the best."
Nadelen: "Some flexibility to select food choices even if we book the flight in short notice."
Nadelen: "The person next to me had a distinct body odor."
Voordelen: "Comfort n clean"
Voordelen: "Crew , announcements were restful , not loud and blasting like some airlines"
Nadelen: "Nothing Singapore Airline is Super Lufthansa food lousy , late leaving Kuala Lumpur, missed our connection assigned to a later flight, running to catch rescheduled time and changed gate."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Crew was polite."
Nadelen: "For such a long journey, the plane could have been nicer."
Nadelen: "Excellent service"
Voordelen: "Everything from booking, online check-in, self printing of Boarding Pass, BIz Class lounge, Flight. Flight too short (KL to SG) for me to eat and enjoy the inflight entertainment."
Voordelen: "Premium economy was great."
Voordelen: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Voordelen: "Friendly Staff. Very nice Meet and Greet Comfortable travel. Meals were tasty."
Voordelen: "Great service and very very comfy"
Voordelen: "The attentiveness of the flight attendants and the new plane."
Nadelen: "the food was mediocre at best - had to ask for water couple of times"
Voordelen: "Spacious seats. Lovely food. Wonderful crew. Smooth flight."
Nadelen: "Interior felt dated given all the awards the SQ has received for its planes and service, but everything was functional. Overlooking the interior, flight was superb. Very happy."
Nadelen: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Nadelen: "There was on flight attendance which I assume new. She was not able to manage to check with her colleagues whether there was still a food which I requested before giving me the answer. Also, to me little things like fold the cup holder before take off and landing is just a simple task to do without giving a lecture to the passenger when he or she might be tight up with kids."
Voordelen: "Staff, food and emenities great for economy class"
Nadelen: "Inflight entertainment wasn't as extensive as in previous years."
Voordelen: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Voordelen: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Nadelen: "Not much. This airline is up there with the best."
Voordelen: "Best Inflight Service Best Inflight Food Best Lounge"
Nadelen: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."
Voordelen: "I liked there was an opportunity to bid on an upgrade"
Nadelen: "Our bid was rejected yet there were empty seats in premium economy. Our bid was within the recommended range. You certainly would not have lost money upgrading us."
Voordelen: "Service was nice."
Nadelen: "Comparing to recent businesses class flight on Emirates; Singapore airlines seat does not recline to flat bed. Boarded flight st 11pm and arrived at Singapore at 7am. Toiletries like tooth brush and paste, razor etc. were not provided. Emirates provides, so we did not pack in-flight."
Voordelen: "Boarding ok, timely departure. Food very good for plane food."
Nadelen: "Announced early landing but then doing circles without any update, we ended up being 30min late. Updates would have been good."
Voordelen: "Crew, cabin and food."
Nadelen: "Lack of entertainment console at each seat"
Voordelen: "Amazing service and comfortable lay flat bed"
Voordelen: "Efficient boarding and arrival"
Nadelen: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Voordelen: "Great flight and entertainment options, friendly crew, free wine :)"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "The food was excellent for Vegan meals. The staff was friendly and attentive. The ability to see the flight path, air speed and such is very nice."
Nadelen: "The entertainment was not the kind of shows I like. Never mind, I see the flight path and orher flight particulars."
Voordelen: "the crews were very polite and very helpful"
Voordelen: "Crew was very friendly and good service."
Nadelen: "Crew could have asked the passengers whether they need snacks in between."
Voordelen: "Hard to find lounge for bclass users"
Voordelen: "Crew is big on service and being true professionals. Always smiling and being attentive"
Nadelen: "AC works when wheels are up and engines kick in. So its stuffy whilst on the ground"
Voordelen: "Everything in this flight is very good. Next traveling time I will consider this airline first!!"
Voordelen: "I love flying by singapore airlines! Firstly because its direct flight from home plus service on sq is always impeccable. Plus i can easily order a singapore sling and a campari spritz, which is so nice while watching a movie :)"
Nadelen: "I didnt really like the food this time and entertainment on the way back was so sad! No new movies unlike on the way there :( dont really like being woken up for meals though, would be nice if they left a note to get a meal from them once ive gotten up. Coz i was trying to sleep so i dont get jetlagged back in sg. Which i did unfortunately :( not jetlag when i arrived in rome though :)"
Voordelen: "Exceptional service!"
Nadelen: "There should always be a vegetarian option on the set menu. I didn't realise I would need to pre order my meal for this."
Voordelen: "The flight was half full. The staff reassigned me a seat to an empty row so I could stretch out and rest."
Nadelen: "I ordered the seafood meals and they were terrible on the outbound as well as the inbound flights."
Kayak canceled and re- issued my ticket at the last minute so my seating got messed up. They did it without my permission
I liked the food and services
It was bad experience i has booking on business class Bombay to doha but they changed airline equipment and had to fly on couch. They promised to get me voucher at get but no voucher or any email Please call me to resolve this problem. Shilu patel 281 948 1724
Voordelen: "Services are the best"
Voordelen: "Yes the crew was amazing and food was good"
Nadelen: "Rest area could had been better"
Voordelen: "Amazing trip Qatar airline is great"
Nadelen: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Voordelen: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Nadelen: "Seats were a little close, especially for a long flight, with meals. Tight fit to be maneuvering, literally rubbing elbows."
Voordelen: "Very pleasant and comfortable flight with QA."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "The crew was amazing and seat very comfortable."
Nadelen: "If I did not have to spent night in Doha waiting for connecting flight."
Voordelen: "was the seat super comfort"
Nadelen: "if the have variety of food provided will be better"
Voordelen: "Great food and service. I like the short layover / transit time."
Nadelen: "Multiple security from Doha to Chicago. One should be sufficient."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Crew was exceptional. QSuite very comfortable."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Seat was comfortable and leg room was pretty decent in economy class when compared to other airlines"
Nadelen: "Extra leg room, little bigger seats"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "Entertainment for a 4 hr flight was terrible"
Voordelen: "Good aircraft, crew attentive."
Nadelen: "Food was poor."
Voordelen: "Entertainment variety Frequent drinks offered onboard"
Nadelen: "Insufficient amount of in-flight food portion"
Nadelen: "The time of flight changed 1:30 hour erlier and we did get noticed we were about to miss the flight it’s so annoying but at the end we catch it"
Nadelen: "Peu de nouveaux films"
Voordelen: "Jain meal was quite uninteresting Flight was too packed Cabin air stale and dry"
Voordelen: "crew was excellent, very attentive"
Nadelen: "food - i am not a fussy eater but it's as if qatar tries do please too many tastes and does not suceed at any. why not have middle eastern food choices too? but then i guess you can't argue with the price"
Voordelen: "Air hostesses are classic.The plane very spacious ."
Nadelen: "Wait time to connect from Doha too longNo hotel accommodation."
Voordelen: "Food crew and entertainment were all good thanks"
Nadelen: "A child behind me kept kicking the back of the seat all the time and the mother did nothing about it"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Excellent service. Excellent quality of food."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "Late night flight and new cabin design was great. Crew was friendly and quick to respond to requests."
Nadelen: "Entertainment options need to be expanded. Mouthwash should be added in toilet."
Nadelen: "Crew nice alway take care customer"
Voordelen: "The Plane was good but not updated with new data"
Nadelen: "Time delays .. old movies... not a good service with food and beverage... no compensation for the waste of time... restrooms werent clean"
Nadelen: "light breakfast and light snacks for an 8-hour flight? come on!"
Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
At Dakar airport, your agent requested that I complete the Pakistan Pass Track whereas it didn’t apply to my case. Just transiting to Kabul. Nobody asked me about it at Islamabad. Suggestion to improve
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "Entertainment always the best!!! The spacious seat and quick check in system"
Nadelen: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"
Voordelen: "Friendly staff, new aircraft, great food"
Nadelen: "Just some help with hand luggage"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Nadelen: "Really, nothing"
Voordelen: "Double seat on economy class upper deck"
Voordelen: "Easy to check in, outstanding crew!"
Nadelen: "Old, old, old plane! :("
Voordelen: "Upgraded to first class!"
Nadelen: "Complete overhaul of all your crews and workers in different airports except the airport workers in America. They were nice and cautious. My overall experience was awful"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Flew airbus 380 all the way and it was super comfortable!"
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "Shorter flight"
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Service et confort"
Voordelen: "Fabulous flight and trip to Australia"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "Breakfast portions were too small, and choices were not great. Boarding procedures were a little chaotic due to small space, and ground staff was not very polite when ordering passengers to board."
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "My first flight with Emirates. Excellent all round"
Nadelen: "It was too cold in the airplain"
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Nadelen: "Food was pretty bad."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Smooth flight, courteous staff"
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Le gros point noir : quand on fait le check in en ligne, les places sont attribuées de façon aléatoire de façon à ce qu'une même famille soit séparée afin de faire payer très cher le placement si on veut être regroupé. Et ce, avec énormément de places disponibles à côté. Nous étions 3 ,il y avait plein de places à côté mais il fallait payer pr les avoir ce que nous n'avons pas fait.Nous avons donc ete séparés .scandaleux !!!
Ponctualité du vol mais embarquement très long à Helsinki
La réservation du vol est à revoir, après avoir acheter le billet d’avion pour Helsinki, il n’est plus possible de prendre le bus directement de l’aéroport pour aller à Tampere, c’est très frustrant
1h30 de retard ! Pas besoin de commentaire.
Vol assuré par American Airlines, tout s’est très bien passé, rien à redire
Le vol était à l’heure, le personnel a l’escale était très accueillant, durant le vol le personnel à bord était à l’écoute et très serviable souriant, tout s’est très bien passé merci
Notre fils est très grand et la procédure d'enregistrement des places n'est pas toujours facile pour obtenir un siège adéquat quand on voyage en économique .
The check in wasnt so good and fast
Notre valise n'est pas arrivée à Brest. Elle est partie à Biarritz. Nous l'attendons. Cordialement
Impossibilité de s enregistrer en ligne Surbooking Pas de place attribuée Personnel au comptoir désagréable
Enregistrement désastreux à l’aéroport, une heure et demie d’attente, seulement 2 guichets ouverts, des gens avaient peur de rater leur vol.
Traveling these days can be a little strange and at times more difficult than normal due to this pandemic. Finnair did an amazing job and all areas of the trip! I would absolutely fly with finnair again and will recommend the airline to friends and family.
It was a small Regional plane. Not much to expect
Nadelen: "Not losing my luggage"
Nadelen: "Repas gratuit"
Voordelen: "Crew was ok, But seats so tight, Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi movie. Poor."
Nadelen: "Economy size seats fitted in Business Class and so much wastage of space around seat, very little quantity and quality of food available.The flights to Delhi and Amritsar has more than 60 % Punjab Travelers and there is not even a single movie in Punjabi, Please learn from Qatar Airways."
Voordelen: "Crew is amazing"
Nadelen: "Boarding process could have been smoother"
Nadelen: "2 н in plane, then tecnicans search and fix problems"
Voordelen: "Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling."
Nadelen: "Our boarding was an hour and a half delayed"
Voordelen: "Flight attendants are polite"
Nadelen: "Arrival to destination with 7 hours delay."
Voordelen: "On time"
Nadelen: "All was well. Long bus ride to the planr"
Voordelen: "Respect des horaires, gentillesse du personnel"
Voordelen: "Très bien. Bon accueil et à l'heure."
Voordelen: "Good flight, on time, nice crew"
Voordelen: "excellent service, loads of attention, good gluten free food choices with a finnish twist"
Voordelen: "Le service. Et le confort"
Voordelen: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Nadelen: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."
Nadelen: "Delayed over 3 hours no explanation only technical problems. No food/water offered to people waiting a considerable length of time!"
Voordelen: "All standard service, nothing extremely good or bad."
Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."
Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"
Voordelen: "The flight was on time, crew worked really well. The food was okey as usual on Finnair."
Voordelen: "Staff was nice, seats were comfortable unlike other flights I have been on the past two weeks."
Nadelen: "I think the pilot made a wrong turn and made erratic movements of the plane close to the end of the flight. Not sure what happened but it was a little scary."
Voordelen: "The seat back video screen"
Nadelen: "not enough room...to tight. I'm a smaller person and it was too cramped. The food was inedible."
Voordelen: "Flight was ok"
Nadelen: "I didn't like the fact that it was delayed, with weather being in good condition"
Nadelen: "My knees dug into the seat in front of me. No hand cleaner provided with food."
Voordelen: "Tiny turboprop. Ok flight."
Nadelen: "Was not allowed to bring standard-sized suitcase as carryon: it does not fit in the overhead. This means I had to check it to final destination which I do not like to do."
Voordelen: "Great service, great food, and comfortable seats."
Nadelen: "This was booked as British Airways, but ended up American Airways. The food was cold and had to be reheated, the plane was worn, overall this was one of the worst flights to Europe ever. I did not book American, just got duped into it, but now I will make sure I will never fly American again."
Voordelen: "We had a row to ourselves with a seat between us. The flight was smooth. Blueberry juice. Competitive pricing."
Nadelen: "Having to pay to reserve seats."
Voordelen: "They moved my boyfriend and I from the back two seats on the plane up to the front with four seats across the middle! This was amazing for the long flight and allowed us to be very comfortable throughout the flight. Great service as well with three food servings and constant trash pickup."
Nadelen: "Woman in front talked endlessly"
Voordelen: "Felt captain on the original flight did everything he could"
Nadelen: "Boarded late, taxi' around for 3 and a half hours, deplaned as flight was canceled, waited 3 hours for next flight which was then cancelled. All understandable until the announced that the flight was reinstated only to be followed by an hour of the clerks unable to put people back on the flight which caused it to be cancelled. Sent to another airport except the free shuttle wasn't running, 50 dollar taxi ride later I got to sleep on the floor until the gates finally opened 5 hours later"
Voordelen: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."
Voordelen: "Good customer service, top notch on all aspects. Very attentive staff.."
Nadelen: "2 hours late to leave but part of wing flap needed to be repaired before flight"
The flight attendants were very friendly and hospitable
Voordelen: "Not satisfied"
Nadelen: "Need improvements"
Nadelen: "More entertainment and food options. Service not in line with price charged for the flight"
Voordelen: "Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money"
Nadelen: "They loose my luggage."
Voordelen: "Flotte très moderne"
Nadelen: "Surbooking à l'embarquement, aucune info, un scandale. Seulement un petit déjeuner (très moyen) servi pour la totalité d’un vol de plus de 6h, quand les autres compagnies servent un vrai repas et une collation Aucune trousse en classe économie, ni un masque, ni une brosse à dents"
Voordelen: "Good aircraft"
Nadelen: "Check in could not be done earlier and was not enabled and helpdesk did not help. Seats kept changing till the last moment"
Nadelen: "Le racket de cette compagnie commence dès l'enregistrement. Nous étions en famille avec deux enfants. Premier bonheur de devoir payer 63 euros de plus pour éviter d'être disséminés aux 4 coins de l'avion, le système par défaut ayant fait cela !!! Deuxième bonheur l'avion est en fait quasi vide.."
Voordelen: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Nadelen: "Food can be better."
Nadelen: "Need more leg room even for regular economy seating"
Voordelen: "Les films et le casque confortable . Équipage agréable et avion confortable"
Nadelen: "Nourriture moyenne mais correcte."
Voordelen: "Vol de nuit . Aucun soucis. Transfert des bagages impeccable. Équipage efficace."
Nadelen: "Les couvertures ne sont pas donnes automatiquent ce qui est regrettable pour un vol de nuit où la climatisation est toujours trop froide."
Voordelen: "The food and the in-house entertainment"
Nadelen: "My co passengers."
Voordelen: "Surclassement Buisness Class, arrivée à Paris avec 20 minutes d’avance, livraison bagage rapide"
Voordelen: "Only process of boarding."
Nadelen: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment."
Voordelen: "Amabilité du personnel et qualité de la nourriture"
Nadelen: "Ma femme voyageant en économique n’avait pas le droit de venir me voir en Business"
Voordelen: "Confort de l'avion excellent surtout pour les grandes personnes"
Voordelen: "Confort correct. hôtesse à l'écoute"
Nadelen: "Emplacement des jambes un peu juste pour les grandes personnes"
Voordelen: "Entertainment and crew great. Enough food at proper times. Plane clean"
Nadelen: "Wish they had earlier check in for a 777 flight."
Voordelen: "Le confort , le calme"
Voordelen: "Everything was fine, but"
Nadelen: "Frigid temps on board The snacks were sad"
Voordelen: "Absolutely LOVELY crew. I'm a frequent flyer and my journey from Bangkok to Abu Dhabi was amazing. Thank you! Everything was very good with except for the screen: on both planes, it didn't work but it was exceptional in experience. We got 5000 miles as a compensation.."
Nadelen: "The screen /server didn't work, but it was exceptional in experience."
Nadelen: "Food and service was better before in 2016"
Voordelen: "Food was excellent! Crew was friendly"
Nadelen: "Our Chicago to Abu Dhabi flight was delayed by over 6 hours Our Abu Dhabi layover was long, because the airline ended up canceling/delaying the connecting flight"
Voordelen: "The flight and the food was good"
Voordelen: "The staff was very friendly and the food is very good."
Nadelen: "The seats were very marrow and crammed"
Voordelen: "In time"
Nadelen: "Crew not helpful . Same with food not enough ):"
Voordelen: "Not disturbed when i wanted to sleep crew was efficient"
Nadelen: "Very long flight Rice with every meal was boring , meals were infrequent for a 14 hr flight"
Voordelen: "On this leg the general courtesy was great especially one particular hostess, Nikita. The movies and certain music on the menu were a good range."
Nadelen: "The food! 12 hours of mediocrity in a aluminium foil. My wife and my hand held consoles were not working and hence we couldn't use our reading light besides some other functional limitations. An elderly lady sitting in front of me had a bad bout of chills because of the cabin temperature (most probably) the staff never followed up on the help that fellow passengers had given to the lady. My prior two flights with this airliner were much worse My A380 experience in the Emirates has been MUCH more spacious and great meals with a predictably jollier staff. Qatar airways can perhaps even top that. The only thing I feel etihad has over these better rivals is the convenience of the US Immigration. As a NATIONAL CARRIER of the UAE, I'm quite unimpressed and disappointed."
Nadelen: "Food and it was too cold aircobdition"
Voordelen: "flight on time easy custom clearance at Abu Dhabi"
Nadelen: "food, perhaps could offer alternative for dinner."
Nadelen: "Overall the flight was okay. What was disappointing was that our luggage didn't reach Prague at the same time. I have a meeting tomorrow and really wanted to take a bath upon arriving at the hotel. The problem is, all my clothes were in my luggage. Add to the fact that I have an early meeting tomorrow and I don't know what time my luggage will arrive."
Nadelen: "Transit from Jet to Etihad was unclear. Had to go to a different terminal, but there were no signs and airport (not Etihad) staff didn't seem to know where to go. Once I got to the right place, Etihad staff were helpful."
Voordelen: "Après une heure dans l'avion sans climatisation malgré un personnel de bord irréprochable (distribution de boissons) on nous annonce le débarquement, diriger et abandonne dans un terminal malgré un repas offert, pas d'information après renseignement auprès d'un accompagnant de tour operator j'apprend qu'il faut se rendre à la même porte où nous embarqueront avec 4 heures de retard. Un grand merci au personnel de cabine mais le responsable au sol .... Mais en plus de 10 vol Ave Etihad c'est ma seul mauvaise expérience et de plus j'ai payer 200fr pour changer de vol et arriver 4 h 30 plus tôt résultat gagné 30 minutes oups"
Nadelen: "Le personnel de cabine souriant et avenant"
Nadelen: "In the waiting area there was a smoking cabin nearby. It wasn't sealed properly and you could smell the smoke all around the gates. It causes me to cough. It would be nice if the room had 2 doors or else was located down a corridor away from the gates."
Voordelen: "the Kul-Auh was fine on the A330, food average."
Nadelen: "Refreshment service was minimal"
Nadelen: "Le vol était complet et nous nous sommes vu proposés éventuellement un vol AF direct en remplacement. Après notre acceptation, en dernière minute, nous avons finalement embarqué sur ETIHAD. Là fut notre erreur car lors de la correspondance à Abu dhabi nous étions de nouveau surbooké à 23h00 ! malgré nos borading pass. Au bout de 2h de négociation nous avons obtenu une chambre d'hotel de 1h du matin à 6h.... pour reprendre le vol suivant à 8h30.... Aucune indemnisation, ni surclassement, as même un code wifi .... COMPAGNIE A EVITER A TOUT PRIS, c'est du LOW COST et le SAV est CATASTROPHIQUE. Devrait même être interdite de vol depuis PARIS. https://www.tripadvisor.fr/ShowUserReviews-g1-d8729074-r479551359-Etihad_Airways-World.html#"
Nadelen: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Voordelen: "Very cramped seats"
Nadelen: "Bad service. Crew not friendly. Frustrated at check-in counters - longest time ever, stupid check for cabin bag. I chose etihad for first time, I came with the same bag with different airlines never got a problem. Everyone was angry as only half inch their bags were buffered than the frame. Worst experience"
Voordelen: "The crew was helpful and the seats were comfortable"
Nadelen: "Wish there could be more options for the entertainment and given that it is 14 hour long flight, the meals could be given more frequently."
Voordelen: "the soft colours and comfort of the seats"
Nadelen: "some sort of pasta for breakfast"
Voordelen: "It Was a beautiful expiren ce"
Voordelen: "the journey, staff and overall experience"
Voordelen: "I really loved the blanket,socks and all the other accesories they provided on board!"
Nadelen: "Rude staff, pressure on cabin too high. Plane too hot. Half hour late"
Nadelen: "Staff not treating Indians properly but treating Caucasian like lords."
Voordelen: "I sat in the aisle seat so it was fairly roomy. The movies selection was very good."
Nadelen: "The Air Hostess was fairly rude to one particular passenger. Given that that passenger was fairly aggressive in asking for children kits, and the Air Hostess was doing her best to inform her that she has to give them all to the children first. Unfortunately it was very condescending the way she talked to the said lady. I felt that it could have been handle better. The guy next to me, his On Flight entertainment wasn't working. i felt bad for him."