Vind goedkope vluchten van Pernambuco naar Brussel

Voordelen: "Friendly crew"
Nadelen: "Not piling up people like sardines in a can."

Voordelen: "Livraison bagage rapide à Geneve Distribution d'une bouteille d'eau Départ retardé mais arrivée à l'heure"
Nadelen: "Pas de Lounge Lufthansa à l'aéroport de Barcelone"

Voordelen: "Personnel assez souriant. Pourtant lors de l'embarquement nous devions attendre dans le couloir froid, mieux d'attendre avant la porte."
Nadelen: "A l'arrivée à l'aéroport de CDG le personnel de nettoyage a ouvert la porte arrière de l'avion pendant que nous étions en train de sortir à l'avant. Assez désagréable ce froid et ne pas attendre que nous étions tous sortis."

Nadelen: "Games sollten Nachts gesperrt werden. Die gute Dame hinter mir spielte wohl die ganze Nacht Solitaire und mein Sitz schüttelte immer. Auf meine bitte zu stoppen weder kommentar noch reaktion."

Voordelen: "Excellent"

Voordelen: "Excellent"

Voordelen: "About as good as they come."
Nadelen: "Nothing."

Voordelen: "Personnel au top (Adria Airways) Embarquement très bien même si transfert en bus depuis le terminal"
Nadelen: "Pas de commentaires négatifs. Pas de grosses prétentions pour un vol d’une demie-heure"

Voordelen: "Personnel toujours aussi souriant et pro. Embarquement un peu chaotique."
Nadelen: "Places limitées pour les jambes et si celui de devant descend le dossier de son siège autant dire qu’on ne respire plus. On ne voit pratiquement rien sur les écrans selon où est situé dans l’avion"

Voordelen: "Crew was great. Very friendly and accommodating"
Nadelen: "Regional jet had hard seats but adequate for 1 he flight"

Nadelen: "La ponctualité"

Nadelen: "La prise en compte des bagages en soute. Le fait que le prix du billet ne comprenait pas les bagages en soute n'était pas clairement précisé."

Nadelen: "We had a huge delay"

Nadelen: "Lost our bags"

Voordelen: "Le personnel naviguant, l'avion la gentillesse"
Nadelen: "Le fait que Swiss est devenu une espèce de easyJet de Lufthansa. Vraiment triste. Même plus de service business alors que chez Lufthansa on continue d'avoir les petits plats"

Voordelen: "Le personnel toujours aussi souriant et agréable"
Nadelen: "Cette impression que Swiss est devenu le easyJet de Lufthansa. Même en business fini le petit service avec des plats raffinés. Bien triste"

Nadelen: "Very good!"

Nadelen: "Very nice company!"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Nadelen: "Missed flight. Misplaced checked bag. Filed complaint with Swiss."

Nadelen: "Selon moi, Pas assez de choix de Musique et de Film."

Voordelen: "Gentillesse du personnel"

Voordelen: "Siège confortable. Personnel attentionné. Service impeccable."

Voordelen: "Équipage très sympathique vol rapide"

Voordelen: "Snack & boisson inclus, embarquement rapide et vol arrivé en avance!"
Nadelen: "Vieil avion où les secousses se font vraiment sentir beaucoup!"

Voordelen: "De la place pour les jambes, vol à l'heure, embarquement rapide"
Nadelen: "Vieil avion, écrans vraiment pas top (vieillots, pas du tout user friendly), réveil difficile (pleines lumières allumées 1h30 avant l'arrivee apres qqs heures seulement où elles étaient éteintes)"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "The food was great. The service is excellent. Swiss Air gets an A+."

Voordelen: "They had many snacks and meals. Staff was very friendly."
Nadelen: "The dinner taste was not great. Seating is very uncomfortable and small. Really limited on space if seat is reclined in front of you."

Voordelen: "Les hôtesses et les Stewart très professionnels ! Repas assez bon, sièges confortables et films récents disponibles ! Bon vol malgré les perturbations"
Nadelen: "Embarquement... J'avais parlé à un membre à l'embarquement pour avoir une place avec plus d'espace pour les jambes... On m'a promis de trouver une solution pour qu'à la fin la personne ne vienne même pas me dire en face qu'il n'y avait pas de solution. On m'a simplement dit que le vol est complet et que j'aurais du penser à cela avant... Pas très professionnel !"

Nadelen: "Pas de chocolat Oups"

Voordelen: "Le vol de Swiss était comme d'habitude agréable et sympa. Il n'y a vraiment pas grand chose à redire."
Nadelen: "Le soucis se situe souvent dans les aéroports, notamment celui de Tegel à Berlin. Je vous déconseille fortement d'y atterrir, c'est vraiment inadapté et des infrastructures vraiment désuètes."

Voordelen: "Rien"
Nadelen: "J'avais réservé le vol chez ANA (joint venture) : impossible de pouvoir réserver un siège puisque le vol est opéré par Swiss. Chez Swiss : impossible de réserver puisque j'ai réservé chez ANA... Repas franchement mauvais, rien de japonais, pas de chopsticks alors que la moitié des passagers étaient japonais. Divertissements : équipement vidéo d'un autre âge !"

Voordelen: "Le surclassement en business mais surtout le check in automatique via KAYAK, les avertissements sur le retard via KAYAK trips et l’information sur porte d’embarquement et le numéro de carrousel pour récupérer son baggage sur l’app KAYAK- Merci KAYAK"
Nadelen: "Le facial spray de Swiss et les chaussettes qui ne sont pas très agréable!!"

Voordelen: "Staff, food, on board entertainment all very impressive. Great flight."

Voordelen: "Avion neuf et confortable. Collaborateurs à bord très sympathique et souriant. Siège ultra confort. Un vol en douceur"
Nadelen: "Pas de divertissement dans l’avion."

Nadelen: "Je n’ai jamais pu embarquer avec mes deux enfants la compagnie ne m’a jamais envoyé le scann code pour l’embarquement"

Nadelen: "2 hours delay!"

Voordelen: "The staff upgraded me to business. It was a great wxperience"

Nadelen: "Boarding took way too long. Plane left almost 30 minutes after scheduled time."

Voordelen: "Mon bagage explose retrouvé dans un sac. Le contenu y était la fermeture de la valise avait lâché. JPL l"
Nadelen: "Le repas ....pas bon"

Voordelen: "The entertainment and food was very good. I also think having fresh fruit available in between meals is one of the most appealing things about SWISS."
Nadelen: "For some reason, one of the air hostesses refused to let me use the restroom. For over five hours I tried to use the restroom and she kept yelling at me to sit back in my seat, in spite the fact that several other people were using the restroom and several other people were up and moving about, she singled me out and wouldn't let me get up without harassing me. Eventually I appealed to another one of the flight crew who allowed me to urinate, but it was over five hours I had to pee and was inexplicably not allowed to."

Nadelen: "Outdated plane."

Voordelen: "On a bien arrivé."
Nadelen: "Le retard de vol a été embattant."

Voordelen: "Very good overall quality nothing to say. It was just smooth and safe. Very short flight so..."
Nadelen: "None"

Nadelen: "Excelent"

Voordelen: "Clear, relatively comfortable plane. Free ski bag."
Nadelen: "Again, incredibly unhelpful re: my unusual situation. Flight attendants rigid and unkind to the woman next to me with a dog in a case. Almost like automatons. But that's typically Swiss, which I appreciate but they could definitely humanize a bit more!"

Voordelen: "There was a very long line at the check in counter on the way back. Many people were nervous about missing their flights. Apparently the counter computers were out of order and they only had 2 stations to support the passengers at a very busy time. Other than that, everything was smooth and pleasurable."

Voordelen: "Arrived safe"
Nadelen: "Packed in like sardines on an overnight flight. Awful food. Cheap fair seemed like a bargain until you find out that you have to pay an extra charge for the dubious privilege of reserving a seat way back in the 34th row."

Voordelen: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Nadelen: "Nothing"

Voordelen: "Crew is excellent, polite and personal!"
Nadelen: "Plane is super old and outdated. Comfort seat is not, comfortable, very tight. TV screen is not good quality, with the old controls on a handset. No touch, no 1/8 inch audio jack (it has the old 3 holes one). Wifi for streaming freezes every other second. Just make a face lift to the plane, everything else is good."

Nadelen: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Nadelen: "I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,"

Voordelen: "Planes were on time and connections made."
Nadelen: "One bag delayed as not put on flight and food could be better."

Nadelen: "The plane is so old..,"

Voordelen: "Boarding was quick and flight was calm"
Nadelen: "The coffe and breakfast."

Voordelen: "The aircraft"
Nadelen: "No overbooking next time!"

Nadelen: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Nadelen: "Flight got delayed 30 minutes"

Voordelen: "Pleasant flight"
Nadelen: "We were delayed & missed our connection"

Nadelen: "Boarding was very slow."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Voordelen: "Being fed was amazing and watching free TV was great!"
Nadelen: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "Long haul flight made pleasant by KLM"

Voordelen: "I love the food"

Nadelen: "Uitermate tevreden!"

Voordelen: "Seating is tight. The crew was great !"
Nadelen: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Nadelen: "Vertraging"

Voordelen: "Crew was good"
Nadelen: "Food"

Voordelen: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Nadelen: "Less legroom, storage space, bad food, few movie options."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Very good service, teh flight attendants made it as pleasant as possible, plane left on time"
Nadelen: "tough to sit on a plane for 9.5 hours"

Voordelen: "Smooth flight."
Nadelen: "Seat a little cramped."

Voordelen: "Crew where awesone and the choice of entertainment was fantastic"
Nadelen: "Seats way to close together"

Voordelen: "Very friendly onboard personnel - I really had kind of homy feeling."

Voordelen: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Arrived early!"
Nadelen: "Boarding seemed disorganized."

Voordelen: "She was cheerful and genuine. I have dietary restrictions but was unable to preorder a meal. She went out of her way to find an available meal for me. I also saw her bring other passengers extra snacks and drinks."
Nadelen: "Cramped seating."

Voordelen: "Wifi on Board"
Nadelen: "Nothing"

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Great service"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Absolutely nothing!"
Nadelen: "the connection flights was the worse! The gate was changed in Amsterdam 3 times! From D82 to C6 and then to C11. The distance between B82 and C was 20-30 minutes walk. No rushing was needed though, the flight was delayed for 1:30h and after we all boarded a further delay was announced. I will never fly with KLM."

Nadelen: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Decent seat size. Sorta slept the whole flight."

Nadelen: "Bag was lost"

Voordelen: "I personally do not appreciate the food on this leg of the journey Food Ams to Dxb is GOOD!!"
Nadelen: "The snack & “ solid eggs” in breakfast. Fresh fruit was good."

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Voordelen: "Excellent experience with the cabin crew."
Nadelen: "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Nadelen: "Flight was delayed"

Nadelen: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Nadelen: "The flight was delayed at the last minute"

Nadelen: "Plane delay made us leave after midnight."

Nadelen: "checkin process at cusco airport was very bad. there was a line 1hr long to checkin suticases and there was no one at the payment counter to accept payment for suitcases."

Nadelen: "Be on time"

Voordelen: "Friendly staff clean cabin"
Nadelen: "Not much"

Voordelen: "Close to nothing. If i had to applaud something it would be the fact that you have an option to check in early via your mobile or laptop."
Nadelen: "LATAM was incredibly unprofessional, alarming, and entirely non-communicative. After a 3 hour delay that caused me (and tons of others) to miss a connecting international flight, LATAM’s telephone servers had the nerve to claim I was a no show and needed to pay them for my absence. This resulted in a long discussion where I was held on hold until they could adequately determine that yes i missed the flight because they held us late. This was the only way that i was able to avoid their charge to me for being a “no show.”"

Nadelen: "The seats were very uncomfortable and cramped."

Voordelen: "Nothing"
Nadelen: "Get a plane that actually works."

Nadelen: "Don’t charge for seat selection. Every passenger deserves to choose their own comfort."

Voordelen: "Forced me to check my carry on even though it was perfectly legal"

Nadelen: "There was no free food."

Voordelen: "N/a"
Nadelen: "N/a"

Voordelen: "Puntualidad"

Nadelen: "TV at each seat"

Voordelen: "The food was good"

Nadelen: "I got a middle seat. Any other seat would’ve been better."

Voordelen: "Nothing"
Nadelen: "Look for alternatives. This airline used to be good, but they grew too much and now is really bad. Overall experience was very bad. Evaluate low cost competition. Today they are much better than LATAM"

Nadelen: "airport in pereira held the flight for two hours, so I missed both my connections in bogota and miami. LATAM was nice to give me a hotel for 3 hours of sleep, but I arrived a day later and had to buy a new ticket"

Voordelen: "Everything was amazing."
Nadelen: "The service and food excellent!!"

Nadelen: "Flight attendants rude and lack of cleaning in the toilets."

Voordelen: "Comfortalble seats with entertainment"

Voordelen: "Everything was great except for the flight was delayed by over 3 hours"
Nadelen: "No delay would have been better"

Voordelen: "On time"
Nadelen: "Food"

Voordelen: "There was no one sitting next to me."
Nadelen: "Over 5 hours delayed with no explanation, no compensation and no food offered."

Nadelen: "Lack of food!! LATAM you are doing it wrong"

Voordelen: "Entertainment system"
Nadelen: "Very tiny space No complementary food No complementary reserve seats in advance No complementary flight advance"

Voordelen: "Friendly service"
Nadelen: "Only give you water for free"

Voordelen: "Check-in process at LAX by LATAM employee was misleading, as she made it seem as if our luggage would arrive at our final destination in Cusco. Moreover, she failed to give us copies of our boarding pass for our connecting flight from Lima to Peru. Because of her misleading, out luggage was left in Lima and we landed in Cusco without our luggage. We are still awaiting to see where our luggage is."
Nadelen: "Customer service at check-in desk was incompetent. Service by flight attendants was largely rude and done with a lot of deep sighing by the flight attendants as they performed food and beverage service. They did not make me want to fly this airline every again."

Voordelen: "Need to improved"
Nadelen: "About entrainment is was poor, food not good,attention was so so ."

Voordelen: "Timely, safe 3-hour flight from Punta Arenas, Patagonia, to Santiago, the capital of Chile. Fine leather seats, interesting in-flight magazine, OK seat recline and pitch. Great in-flight entertainment for as long as it was available. You can watch or listen to for free on your smartphone, tablet or laptop is a great selection of movies, TV series and music."
Nadelen: "The flight entertainment abruptly ended about 45 minutes before landing. The flight attendant told me they had to reset it because it was not working properly (it was fine as far as I could tell). However, it was not available for the rest of the flight."

Nadelen: "food was terrible, I was traveling with my 3 year old son and I was never offered a meal for kids, if there's one. seats are always uncomfortable;/"

Voordelen: "The flight was comfortable and enjoyable."

Nadelen: "They lost my bags"

Voordelen: "Great food at Tanta restaurant in the public area."
Nadelen: "Inadequate signage - especially for passengers arriving on a domestic flight and departing on an international flight. Why are you writing to me in Dutch? How do I change to English?"

Nadelen: "The seats are a bit too close. A person next to me elbowed me the entire flight."

Voordelen: "There was nothing special"
Nadelen: "Staff attitude food"

Voordelen: "Tryp Hotel at GRU"
Nadelen: "We should get some sort of refund. Just food and hotel is not enough"

Nadelen: "space between seat is terrible, isn't enough to one person travel with confortable."

Voordelen: "Everything was excellent."

Voordelen: "Cumplimiento fe horarios"
Nadelen: "Cambiaron el aeronave y aeropuerto."

Voordelen: "The crews were pleasant"
Nadelen: "The flight was delayed for 5.5 hours first and another 40 minutes after the boarding due to mechanical problems. Instead of arriving at 10 pm we ended landing at 4 am. We were so exhausted and basically wasted the hotel we booked for the night."

Voordelen: "Technology Leg room"
Nadelen: "Food"

Voordelen: "I have bought a ticket from To Aeroparque Jorge Newvery; and they cancelled the flight and sent me to Ezeiza without prior inform, concent and without any compensation."

Voordelen: "Good movie selection. Good drink selection."
Nadelen: "attendants where too preoccupied chatting in the back with other patrons to answer my light and when i went to the back to get some water they where less than friendly about being interrupted in their chat session"

Voordelen: "Flight on time,perfect schedule and mail info"

Voordelen: "We were lucky enough to have a flight on a new plane. It was in good condition, clean, and had plenty of entertainment options. I was able to charge my phone and the meal was good. my favorite thing was that I was able to check a bag for free!!"

Voordelen: "Helpful, friendly service from LATAM employees. On-time flights."

Voordelen: "Smooth ride after boarding, easy to find seats, not an issue"
Nadelen: "No snacks or anything - boarding took long, they had the passengers line up and then after 15 mins tell us to sit for 15 mins because of something with the plane. I requested a seat but was placed in another seat in a different row and number."

Voordelen: "Boarding was fast"

Voordelen: "Nice staff, on time"

Voordelen: "The price."
Nadelen: "Flight was delayed for 2 hours in Airbus 777 full of passengers. The reason was to fix some light and administrative error on a log book. This could have been prevented if they had done all of the checks beforehand. All of those passengers stuck in a plane during a pandemic. Not very smart !!!!"

Voordelen: "Denver airport boarding crew was really Good. Flight attendants not so much. I’m sure they were as tired as the clients after the 4 hour delay"
Nadelen: "Better communication and resolve Maintenance issues or change the aircraft sooner. Which is what finally happened. Delay started in L.A."

Nadelen: "seating, food, entertainment, boarding"

Voordelen: "Crews are amazing."
Nadelen: "Delayed flight. Small and scary aircraft."

Voordelen: "From start to completion the process of boarding and deboarding was awsome."
Nadelen: "Not sure you could makebthings any better than this trip. Kee doing what you did today and I as an individual will be happy with every trip."

Voordelen: "The pilot’s landing was phenomenal."

Nadelen: "Ramps up to the plane are a challenge for someone with movement problems. They had a mechanical issue that delayed departure for almost an hour for lack of a single screw."

Nadelen: "Exit row seats are too small."

Nadelen: "They hate kids"

Voordelen: "Everything was good!"

Voordelen: "Nothing. Didn’t make the flight."

Voordelen: "Crew was ok. The basics. No issues."
Nadelen: "WiFi and better entertainment"

Nadelen: "Was late. Almost missed me next flight."

Nadelen: "O prematurely had to check my carry on when there was room to bring it on board with me"

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Nothing"
Nadelen: "The media was not working. The eating table was broken . I made a complaint to the flight attendant snd she just said “ we apologize “. Terrible and old flight. Travel from Rome to Charlotte which is too long to have that type of issues"

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Nadelen: "flight delay , on plane for over two hours before takeoff"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "It left on time and arrived on time"
Nadelen: "Service, comfort and food as I would rate these below 0 if there was that option."

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "Roomy seats, especially because the plane was not full. Friendly flight attendants."

Voordelen: "Very comfortable, fast, nice staff"
Nadelen: "They didn’t offer a snack!"

Voordelen: "Better space between the sits and the crew were nicer than prior fly with AA"
Nadelen: "Need better food"

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Voordelen: "Flight attendant was beyond excellent, Yaniel, who smiled and greeted me helping me to my singular seat on the right side of the plane. He was very professional and kind, with a very well appearance and a fantastic attitude. He was quick with delivering my snack and coffee. Very pleased!!!! First flight attendant to ever make the trip as exceptional as possible. Thank you Yaniel very much."
Nadelen: "Unbelievable wait times at LGA. Late arrival of plane, extremely late departure at over an hour passed original departure time. Waste of money choosing that ticket and time frame when it was clearly not a concern of American Airlines that I was missing my rides, late getting to CMH etc."

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "Efforts to get us to Philadelphia"
Nadelen: "Got to Philly - no one there - rushed 2 concourses and plane still there with daughter on-board. They gave away our seats, told us we would not get on, would not get our baggage and would not get put up in a hotel. Because of the NBA draft - had to travel 60 miles to New Jersey for a hotel. Lost a day, lost 2 tours, endured additional hotel costs...and the attendant made it clear she was on overtime and we just needed to move on. American Airlines is too big and consolidation of airlines has not been good for the public."

Voordelen: "Pleasant service ; courteous team"
Nadelen: "Flight delayed"

Voordelen: "tout le service en général."
Nadelen: "rien"

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"

Nadelen: "un vol de sept heures sans un écran individuel, une première pour moi après de nombreux voyages. un vol transatlantique n'est pas un vol intérieur, pouvoir se distraire avec un film de son choix est un minimum surtout au prix du billet."

Nadelen: "Décollage en retard et arrivée avec plus de 40mn de retard Pas de classe premium eco et pas de possibilité d’avoir un espace avec un de place pour les jambes au comptoir Pour information générale , les places en économie sont très exiguës et généralement j’essaye de ne pas prendre de vol AA si je ne peux pas prendre à l’avance un siège sur les sortie de secours ce qui n’a pas été possible cette fois"

Nadelen: "First flight got cancelled without explanation. Then I couldn't get a follow up direct flight so I had to wait 2 days. Then when I finally flew there you lost my suitcase and I had to wait for that for 2 days!!! I'll never fly Iberia again!! You didn't even try to make up for it. And the guy at the counter was straight up rude."

Voordelen: "Entertainment was good."
Nadelen: "AA lost my luggage for several days. This is unacceptable. It required my wife and I to spend money on items that were unnecessary. We could not obtain good information on whether they were lost or mis-routed. The worry of whether we should buys clothes, toiletries, etc. was a daily concern. Way to ruin a customer's vacation."

Voordelen: "Une hotesse sympa qui m'a upgrade en economie+ apres m'avoir changee 3 fois de siege pour arranger d'autres passagers."
Nadelen: "Pas de TV individuelle. Diner franchement bof."

Nadelen: "Boissons au choix: eau ou jus d'orange congele. Ca fait rever..."

Voordelen: "Nothing"
Nadelen: "Flight was delayed 4 hours and when finally boarded we had to get off the plane for a crew change and wait another hour. Then we sat on the runway for 45 minutes before we took off. Worst flight of my life."

Voordelen: "Some on crew lovely. Others terrible, bitter people, not at all suited for customer service."
Nadelen: "Disgusting food. Price gouging for checked baggage. Surly attitudes."

Voordelen: "Crew was very good. Seats were spacious. Plenty of entertainment."
Nadelen: "More frequent snacks."

Nadelen: "Boarding process was in fact dangerous, with people corralled into small spaces without letting them out on the other end. We felt claustrophobic, crushed, and at one point people were even having to jump over the escalator to the bus loading area because there was too much crowding. Dangerous"

Voordelen: "Boarding efficiency although the ... see below. Loved the salmon wrap and cheese 'n' biscuits"
Nadelen: "flight was delayed at check in and on the tarmac - 40 minutes. No explanation for this"

Nadelen: "The airline staff closed the gate and would not let all passengers board, causing over 30 to have to be rebooked on flights the next day."

Nadelen: "My luggage was lost for almost 2 weeks."

Voordelen: "The crew was good and went out of their way to help the passengers. The seats were uncomfortable."
Nadelen: "The entertainment could definitely be better. Newer screens, and more options."

Voordelen: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Nadelen: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Voordelen: "The crew was really good and attentive"
Nadelen: "The boarding was a little chaotic"

Voordelen: "Crew were amazing. Timely departure. Inflight meal was good."
Nadelen: "Not much."

Voordelen: "Nothing."
Nadelen: "We missed our connecting flight due to the fact that the TAP crew leaving Barcelona said there was “fog” and therefore, nearly half of the flight had the same connecting flight to London. On top of it, they had no other flights and put us up in a hotel instead."

Voordelen: "Servicio"
Nadelen: "Proceso para comprar maletas desde que uno compra el pasaje, no me permitió por internet y pague demasiado en él aeropuerto"

Nadelen: "The hot dish of meat and rice was not that great, the meat was hard and the rice not tasty."

Nadelen: "Food timing, displays for video tiny and no selection possivble."

Voordelen: "crew was so very helpful. Food was surprisingly good"

Nadelen: "Long wait on crowded hot bus to the plane."

Voordelen: "All good"
Nadelen: "Boarding slightly convoluted but ok"

Voordelen: "Excelent service."

Nadelen: "Flight#1 was late. I missed the connecting flight to Basel. I have to stay overnight in Brussels and fly VERY early to Basel in the morning."

Voordelen: "Crew was nice and the plane was comfortable"
Nadelen: "Flight took off two hours late and we were not given frequent updates as to why the delay was taking longer than announced"

Nadelen: "The marked delay"

Nadelen: "No vegan food options. Filthy toilet"

Voordelen: "Modern airplane"
Nadelen: "1h late. Non reclining seats."

Voordelen: "The crew was very king"
Nadelen: "the seats were very uncomfortable because the backs were not adjustable"

Voordelen: "They broke my bag, it took them over 3 months to answer my complaint and then they said that the Manufacturer would take care of it. On top of that they made me pay to check on my bag for each flight, including connections, and they didn’t even reimburse that"

Voordelen: "direct flight to Porto on this airline."
Nadelen: "too small seating and leg room. meal options could be better."

Nadelen: "If there is a luggage fee it should be clearly stated while reserving the flight. It was upsetting to find out at the airport that there was an extra 85 dollar fee on top of the ticket price. The plane was also very cold. Very uncomfortable."

Voordelen: "The actual flying of the plane, take off and landing was really smooth! Well done to the flight crew! We were pleasantly surprised to be served 2 full tasty meals on our long flights as well."
Nadelen: "Tv/movie options were not as good compared to our previous flight to Lisbon. We used the economy option which required us to pay for a seat upgrade in order to be able to hear each other. I will use this airline again if I have to but it isn’t my first choice."

Voordelen: "There wasn't anything special to like compares to other good airlines. I would say crews attitudes and foods were alright."
Nadelen: "Doesn't have a USB cable to charge the phone and there were no perfume or toothbrush for the long journey. Also no apple juice."

Voordelen: "everything:personal, services"

Nadelen: "The space/seat size was very limited"

Voordelen: "Cabinstaff were friendly and professional"

Nadelen: "was delayed 2 hours"

Nadelen: "I was told at the check in that my bags are NOT paid for...when I booked the tickets on line there was no mention of any additional charges, or option to purchase baggage"

Nadelen: "Too sleep deprived from earlier missed connection to notice much about this flight except for the complete mess when it came to boarding. You can't line up 4 boarding zones in an area that is maybe 10ft by 10"

Voordelen: "Wonderful customer service!!"

Voordelen: "Absolutely nothing!!!"
Nadelen: "Everything but specially the fact that there was no Business class but tickets Were sold and in the end not even assigned seats. No previous info or whatsoever ... this company is becoming worst than a low cost ... well much worst !!!"

Voordelen: "nothing"
Nadelen: "5 hrs delay and missed all connecting flights. Airline initially rescheduled flight 2 days later. Called Kayak and got no support. Kayak agent told us to keep pushing the airline. After 2 hrs of "working" with the airline, we were able to fly into Madrid the following day. Had to spend extra money for hotel room and car rental in Madrid because our final destination was Sevilla. Will never work with Azores or Kayak again. BTW, did we mention that while "working" with Azores to reschedule flight, we were booked to fly into an island off of Africa. Luckily, we followed up online with the changed itinerary."

Nadelen: "1. Food. I think that sandwich and juice are not enough for 3 hours flight that costs 130 euros. 2. Departure time. The flight was delayed for more than 1 hours. When we arrived at Schiphol it was night already and trains to towns around were super rare. So we came in home at 3 a.m. instead of the planned 1 a.m."

Voordelen: "Boarding was 3:35hrs late. I landed from Boston around 9 am and left around 12:35. The layover was longer than scheduled. I was not pleased."

Voordelen: "Waited in an hour + 1/2 to check a bag, then waited an hour to board the plane. None of the employees told us what the delay was they just let us stand in line."

Voordelen: "Nothing."
Nadelen: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."

Voordelen: "Ease of boarding"
Nadelen: "Wait at baggage claim was too long"

Voordelen: "The plane was new, clean, and spacious. The staff was mostly helpful and friendly,"
Nadelen: "Short flight so no entertainment or drink/food."

Nadelen: "y extra bag cost more than my ticket. I should have just bought another ticket but was too flustered"

Voordelen: "Everything"

Voordelen: "Crew did a good job of keeping their cool when my flight was canceled and merged with another. After 4 hours of delay because the Pope was traveling to the same place we were and having to hand out all new boarding passes to confused and anxious passengers, the crew were always friendly and helpful."

Voordelen: "Nothing"
Nadelen: "They wouldn't let us on our flight when we got the 45 minutes before our flight. It was horrible."

Nadelen: "Not much leg room."