Vind goedkope vluchten vanuit Servië naar België

Voordelen: "flight itself"
Nadelen: "delayed departure EXTREMELY LATE LUGGAGE HANDLING IN BRUSSELS, more than 1 hour after arrival for SKI's to be delivered !!"

Voordelen: "Friendly crew, smooth take off and landing and generous on things to eat and drink."
Nadelen: "None. Keep up the good work."

Voordelen: "the crew were so nice"
Nadelen: "not enough room between seats"

Voordelen: "The airline is top notch and treated you great like it should be."
Nadelen: "The sears where a little tight but not bad and the movie options were ok not great."

Voordelen: "Excellent"

Nadelen: "Nothing Everything was excellent"

Voordelen: "Geweldige luchtvaartmaatschappij, geweldige service!"

Voordelen: "Considering I'm still in Zurich since they rescheduled my flight for the next day I would say there is nothing positive to say at this point."
Nadelen: "Due to over booking they did not wait for connecting flight and instead bumped me onto the next day flight so I would say they could have been more honest in their dealing."

Voordelen: "It was a normal flight with any extra confortable feature."
Nadelen: "Not delay Treatment in the boarding Gate was ride, asking for visa despite I dont need it."

Nadelen: "There was a major delay - we never were told why and no one apologized. It was so stressful to make my connection."

Nadelen: "We had a huge delay"

Voordelen: "Delicious Easter eggs Beautiful interior design of cabin and seats Roomy"

Voordelen: "Friendly agents . Speak very good English. Swiss airlines serves breakfast croissants and beverages for a short flight without a charge"
Nadelen: "The airline fix the booking problem because my trip was from Zurich to Brussels to Washington DC to Austin and went I print my boarding passes only show to Brussels. The booking agent didn’t complete all the way in the computer. I am thankful that I had my original paper and Swiss airlines fix it"

Voordelen: "Very smooth"

Nadelen: "Having no entertainment in the flight"

Nadelen: "45min of delay due to defrosting of the wings and crowded airspace at the destintion"

Voordelen: "Overall everything was great"
Nadelen: "None"

Voordelen: "Everything"
Nadelen: "That it wasn’t a flight to denver"

Voordelen: "The gate agents, crew, and food."
Nadelen: "Entertainment monitor kept stopping, then going, fast forward, then fast reverse. Watched a 1 hour 10 minute movie that took 2 hours 40 minutes to view. I am over 200 cm in height, the passenger in front of me was 163 cm with seat all the way back while sitting on the edge of her seat playing games. The monitor I was watching was about 14 cm from my face. I never put my seat back, but I sure as hell will now. This flight was over seven hours, that is to long to be contorted."

Voordelen: "Food"

Nadelen: "Excelent"

Voordelen: "The planes are clean and relatively comfortable."
Nadelen: "Extremely rigid rules. My flight was the day of the blizzard in Boston, Tues, 3/13. Despite 5 calls to Swiss to reroute me out of Montreal, an airport I could actually get to, they would not relent. I finally just drove there and a really nice agent changed my flight since Logan was closed and all public transport was shut down. Even if my scheduled flight from boston wasn't canceled (I have no idea) they were incredibly unhelpful about the fact that I physically could not get to logan in time for my flight. (Mass DOT was asking everyone to stay off ALL roads). THEN on the way home, they would NOT let me fly back to Montreal where my car was!! WAY TOO RIGID RULES. Screw the customer!"

Nadelen: "Delay"

Voordelen: "Very friendly crew, good legroom in economy, excellent meals."
Nadelen: "None"

Voordelen: "Boardoing 7h10; 7h25 announcement we would arrive on time 8h50. No further announcement, late departure. Arrival 9h25. - mo explanation. Luggage only at 9h50"
Nadelen: "Delay"

Voordelen: "Flew Business class to Zurich. Great service, completely flat fold down seat so sleeping is EASY Great price."
Nadelen: "Transfer in Zurich airport security. We were transit but it diodn't matter because we took a 3 min train to another terminal and had to go through security again. No bank in Terminal B to change money ! In Switzerland !!!!!"

Voordelen: "Nothing"
Nadelen: "Staff at the airport were great. Once you get on the plane, where the Swiss are, it was awful. I can't believe that an airline from Switzerland knows less about the customer service than Serbs."

Nadelen: "I bought economy class ticket! (I have a printout ticket as proof!) When I went to the airport i had a VERY UNPLEASANT surprise. I had a 23kg bag. Bording stuart said that my ticket is ECO LIGHT class and I don't have the right to any baggage. Worst thing of all was that the reason of my trip to Paris was my sister's graduation and half of the baggage was my formal wear and other half were presents for my sister! Your lack of transparency ruined one in lifetime special event- MY SISTER'S GRADUATION. I am very glad that you asked me for my opinion because I am using my free time to demand full refund, even tough the damage is much bigger than the cost of the ticket and it's irreplaceable."

Nadelen: "delayed"

Voordelen: "We sat at the exit passage and enjoyed it"

Voordelen: "You treated me with respect. That was appreciated compared to the many other airlines I traveled on during the past two weeks. I was not just someone herded into the airline."

Nadelen: "flight and luggage deliver delayed. Missed meeting as a result"

Voordelen: "Almost nothing.."
Nadelen: "1) my seat was broken (didn't recline) 2) my USB charger... Broken.. 3) my food was in a metal container that was stamped and the ink from the stamp leaked and was pressed across my food. I was literally not about to eat the alphabet... (luckily, a nice attendant came by and apologized, as I know it was not her fault the food came out like this. 4) Rude attendant came over 25 mins after I had turned on my attendant button to ask for a bottle of water. (I turned it on while they were still serving drinks) (also forgot I needed water to take some medicine that required to drink a full glass) She came up to me and my fellow passenger, yelled at BOTH us while she was waving her hands our face. I mentioned to her "it's not polite to treat people this way" she moved her hands closer to my face thrusting her whole body over my fellow passengers face, and continued yelling at me about turbulence (while she's completely avoiding the rule herself.) He and I were both seated and buckled and not bothering anyone. She could've just taken her own lecture and kept ignoring the signal. I wrote about this in customer support letter that the 'NICE' and 'Helpful' attendant Gave to me that sincerely apologized for the previous attendants behavior."

Voordelen: "Nothing"
Nadelen: "I was chrgwd to check in the only bag. Yhis is unheard of on intl flights"

Voordelen: "Relaxing, good entertainment."
Nadelen: "Paid for upgrade seat and did not get the seat. Flight crew polite and professional."

Voordelen: "I liked the service, the food, the entertainement, the super kind personel, would only fly with them :) Thank you!"
Nadelen: "Nothing to complain about"

Voordelen: "Comfort"
Nadelen: "The guy in front of me at the flight from Zurich to Newark..."

Voordelen: "Your crew is amazing."

Nadelen: "Was asked to give up my aisle seat (D 40) seat om a 13 hour flight for a less comfortable one (F). Put on the spot to give up my seat for a couple with a 6 month old infant due to the fact that the attachable bassinet had to be in front of the D seat. Neither the parent or myself felt very good about my displacement."

Voordelen: "Vlucht was snel naar NL, maar"
Nadelen: "boarden duurt altijd zolang."

Voordelen: "Mooi vliegtuig, met alle gemakken voorzien."
Nadelen: "Helaas, helaas, heel veel turbulentie gehad."

Voordelen: "crew was friendly, little snack was delicious"
Nadelen: "Just before landing in Zurich the flight attendant started to announce the gates for flight connections. I was on tight schedule trying to make my connection to Amsterdam. He first started to give my gate number, but then said there won't be flight to Amsterdam until the next day. I was very worried. When landing it was very difficult to find anyone working for Swiss to assist me. Then someone told me that my flight would be leaving in 3 minutes. I asked to be rushed through line, but everyone said not too worry because plane would wait for me. When I arrived at gate there was no one there. Then it took quite a while to find another Swiss employee to help me. There seemed to be a lot of confusion."

Nadelen: "id."

Nadelen: "Hi, my flight was delayed for more then 20 minutes and I had next connection flight in short period of time. Even that they now that I will lose next connection they didn't wanted to change my flight to previous flight and they DID had extra seat in a plane."

Voordelen: "The crew (and food to a certain degree) are the only things at the moment that represent a bright side of Swiss Airlines."
Nadelen: "I have flown with Swiss several times. Every single time, I had to run in between my gates to make it to the connecting flight. And in the process of the turmoil and stress of rushing, I have witnessed airport people being extremely rude with passengers who were not at fault that their original flight was late and were merely trying to make it on time. Correspondingly, every single time I flew with Swiss, I never knew whether or not I will get my luggages. Simply put, your organization is poor and your flights are unfailingly late!!"

Voordelen: "Courtesy of crew."

Nadelen: "They lost my luggage, had a problem with my connecting flight to Ottawa. I arrived 4 hours later at the end."

Voordelen: "The food"

Nadelen: "NA"

Voordelen: "Nothing!"
Nadelen: "Racists bastards!"

Voordelen: "Boarden verliep vlot en tijdig."
Nadelen: "De crew, onvriendelijk en bot. Geen verwelkoming, geen bedankt en tot ziens. Het eten werd op je tafeltje gegooid. Niet wat je verwacht op een Lufthansa vlucht."

Nadelen: "I could put my seat down, the button wasn’t working.."

Voordelen: "I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad"

Voordelen: "Crew was amazing and seats were comfortable."

Voordelen: "Very smooth flight. Everything was perfect."

Voordelen: "Good crew, comfort and timing"
Nadelen: "I got what I expected"

Voordelen: "Lufthansa doesn’t let the passenger choose their seat; it instead assigns their seat for them!"
Nadelen: "Too many last minute gate changes for boarding are confusing which costs extra time for the passenger, especially for connecting flights."

Nadelen: "I was traveling with my 5 and 10 year old kids. Lufthansa got us three seats in three different locations. When I asked to help us get seats together flight attendants told us that I should ask passengers if they could switch seats. Apparently Lufthansa staff doesn’t ask passengers to do it."

Nadelen: "vanwege de enorme rijen bij de veiligheidscontrole was ik te laat voor mijn vliegtuig. schandalig!"

Nadelen: "First leg was delayed out of Belgrade so I missed the connection to Washington"

Nadelen: "Food"

Nadelen: "Op tijd vertrekken Catering voorzien op een middagvlucht Bagage doorzenden"

Nadelen: "Op tijd vertrekken. Catering voorzien"

Voordelen: "n"
Nadelen: "n"

Voordelen: "Nice to have more legroom, crew was egficient and accomodating, they treated a sick passanger in the row in front of me with great empathy and professionalism."

Nadelen: "De stoelen in Croatia airlines lijken wel van hout en zijn redelijk krap. Eten is pietepruime."

Voordelen: "The crew was pleasant and the entertainment was great. I had a wonderful experience."
Nadelen: "Perhaps meals. Maybe more options."

Voordelen: "I always had a great experience with Lufthansa."

Nadelen: "Crew was great and pleasent!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "Outstanding service. Complicated flight schedule Malaga-Munich-Frankfurt-Buenos Aires with extremely short lay-over times in Munich and Frankfurt should have been prone to all sorts of problems with other airlines, but not with Lufthansa. Kudos for this! On top of this, extremely comfortable flights with good food, drinks and services topping it off for a most enjoyable Business Class flight experience, if such a thing exists."
Nadelen: "Nothing to report, everything was perfect. A score of ten out of ten!"

Voordelen: "short time befor flights"

Voordelen: "On time flight, good service."
Nadelen: "Booked with SAS, had to check in with Lufthansa, had a cbange,which required SAS again!"

Nadelen: "Delay of 45 minutes made me almost miss my connecting flight."

Voordelen: "High quality service, attentive flight attendances, as always on Lufthansa."

Voordelen: "Early flight, from getting on the plane to out at bag check it took less than an hour! Flight was not full so middle seats were also free."
Nadelen: "Nothing, great flight!"

Voordelen: "I enjoyed the patience of the crew and the responsibility they took with everything they did."
Nadelen: "The noise and the lack of space in my specific area."

Voordelen: "The seats and space was ok. Exit from the plane was directly opposite the passport machines and the exit."
Nadelen: "The flight was very late leaving meaning I arrived in London over an hour late! With knock on problems!"

Voordelen: "Plane was clean"
Nadelen: "no entertainment, cramped seats"

Nadelen: "Munich airport should be improved far more. it took more than 20 mins to find a toilette. they should install more toilette for the travellers."

Nadelen: "The flight from Belgrade to Munich was late and I did not manage to catch the flight to DC and had to stay in munich in bad hotel...I lost one day of DC and my work."

Voordelen: "Efficiency and made sure our luggage made it on our connecting flight"
Nadelen: "All good no complaints"

Nadelen: "Flight was delayed yet again, waiting area was cramped, information on connecting flights was incomplete."

Nadelen: "Perfect trip."

Voordelen: "The perfect assistance. We are very grateful, many thanks to the man who helped us in all we needed."

Nadelen: "onduidelijk by het reserveren dat er een muur voor de stoel stond zodat je wijnig been ruimte had"

Voordelen: "Nice airport"
Nadelen: "Too cramped. Pay for all food and drinks. Cheesy! Sad!!"

Voordelen: "All good"
Nadelen: "No bad"

Voordelen: "On time. Not too crowded."

Voordelen: "None"
Nadelen: "Overall experience - will not recommend this company and will suggest another company"

Voordelen: "It was a very nice flight everyone was very polite and attentive"
Nadelen: "Turbulence"

Voordelen: "Drinks and food quality acceptable Well on time Very friendly crew"
Nadelen: "Seats comfort could have been better"

Voordelen: "excellent seats, service, food, entertainment."

Voordelen: "Easy bording pleasant crew"

Voordelen: "The flight was on time. Boarding was easy. There was plenty of room for hand luggage."
Nadelen: "Seats were not super comfortable."

Voordelen: "Lufthansa service"
Nadelen: "No entertainment"

Voordelen: "Organized"

Voordelen: "Priority economy class had enough legroom, larger screens, more space to stretch, even water bottle on a side."

Voordelen: "Fantastic"
Nadelen: "Very light and friendly crew"

Voordelen: "N/a"
Nadelen: "N/a"

Voordelen: "The crew were nice"
Nadelen: "Everything else Check in Seat assignments My seat kept going back it was so uncomfortable there was zero over head space even for my small bag"

Nadelen: "I had no idea that the flight you booked me on require extra 40 euro fees for check-in luggage. To add insult to injury, the Aegean flight required check-in at a Lufthansa counter which would not accept payment for the luggage fee. I had to wait in a long line of 30+ passengers at the Aegean counter"

Voordelen: "On the 3.5hr flight they served drinks and a meal which was a surprise. The crew wasn’t that friendly. There was no in flight entertainment. The flight was only 30 mins late taking off."
Nadelen: "In flight entertainment. More courteous crew."

Voordelen: "The crew was nice, friendly and helpful."
Nadelen: "There wasn't an autobus ready to take us from the main terminal in Athens to the plane on the runway."

Voordelen: "the flight crew is very kind, the flight has been very pleasant, I'm sure I will be happy to fly with AEGEAN Airlines again"
Nadelen: "everything was be fine [ the music was not be by my taste ;) ]"

Voordelen: "Oui"
Nadelen: "Repas"

Voordelen: "Good space between seats."
Nadelen: "Ha"

Voordelen: "Everything went well."
Nadelen: "The food."

Voordelen: "We didn’t crash."
Nadelen: "Everything else."

Voordelen: "Roomy seats and good food"

Voordelen: "The food was excellent and the cabin crew were friendly"
Nadelen: "Not enough water available as it was a very warm flight and I was quite dehydrated"

Voordelen: "The space for the legs"

Voordelen: "Professional, friendly, passionate, and caring crew. Amazing food. Smooth take off and landing. Quick and organized boarding."
Nadelen: "Checking the luggage at Athens Airport. Customs staff for tax refund also at Athens Airport."

Voordelen: "Friendly crew, clean and comfortable plane"

Voordelen: "L’embarquement a été super rapide. L’équipage très sympathique et souriante. Pas de turbulence et sortie de l’avion rapide."
Nadelen: "Rien à dire"

Voordelen: "Personnel très aimable et accueillant"
Nadelen: "Repas très mauvais"

Voordelen: "Le vol a été assez agréable. L’embarquement c’était un des plus désorganisés que j’ai vu. Il avait au moins 4 files pour finir dans la même porte. Je pense que le terminal 1 B ´aide pas à ça mais un peu plus de personnel pour diriger les passagers ne serait pas mail. Pendant le vol le repas était sympa e bon. ."
Nadelen: "L’équipage pourrait être un peu plus gentil. Une des hôtesses devait être dans un jour compliqué vu qu’elle n’a pas lancé un seul sourire à personne"

Voordelen: "Wider than average seats and a nice meal."
Nadelen: "Plane was not near the gate & we had to ride a bus to the plane."

Voordelen: "Embarquement à l’heure Personnel agréable Petite douceur offerte juste après le décollage"

Voordelen: "On time"
Nadelen: "When I booked the tickets , anywhere it was writen that it will cost a lot for the luggages. I payed 53 euros each ticket and 40 euros for each luggage for a flight of 1 hour! It is the very first time that I pay this price! I am not happy! Kayak should advise clearly the clients for these conditions!!! And they accept no visa or bank card. All in cash!!!"

Voordelen: "Vol à l’heure, très efficace et personnel très aimable"

Voordelen: "Vol à l’heure, très efficace et personnel très aimable"

Voordelen: "They even give you food on a lunchtime flight~"

Voordelen: "Very good company Nice staff"

Nadelen: "they lost my bags flight was overbooked"

Voordelen: "A great airline. They provide service and are on time. Nice staff in airport and plane."

Voordelen: "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."

Voordelen: "Personnel courtois, professionnel et aimable. Très compréhensif et serviable, observant une politique vis-à-vis des bagages en cabine irréprochable. Idéal pour les musiciens qui doivent transporter un instrument de moyenne ou petite taille avec eux."
Nadelen: "Le check-in online n'était malheureusement pas disponible. Certaines difficultés rencontrées avec le site internet faisaient en sorte que la procédure pour obtenir la carte d'embarquement prenait légèrement plus de temps."

Nadelen: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"

Voordelen: "Not much. Used to be friendly, comfortable airline. "Efficiencies have taken their toll""
Nadelen: "Difficulty with on line purchase of checked bag lead to extreme cost (worse than Ryan Air!!!). Apparently stressed and therefore less than friendly attendants. Very tight seating. Food was quite good but hard to eat in VERY cramped seating!"

Voordelen: "The flight left Budapest on time and arrived on time."
Nadelen: "Unbeknownst to me, I needed a boarding pass prior to checking my luggage and there was a 35 Euro fee for one piece of luggage. I did not appreciate either one of these unexpected occurrences and extra fee."

Voordelen: "Tout parfait"
Nadelen: "Rien de relou"

Voordelen: "Service très agréable personnel sérieux et appliqué"
Nadelen: "Rien à signaler"

Nadelen: "≈"

Voordelen: "Food and drinks provided."
Nadelen: "Small seats. Slow service at baggage drop off."

Voordelen: "I enjoyed it, having a window seat in front of the plane. Time (also) flyes fast when you have a good time looking forward to your holiday in 'paradise' on Crete Island. The vieos from Crete were excellent."
Nadelen: "There was a 20- minute- delay due to arriving a bit later than expected from Athens. I never get bored at an airport, though."

Voordelen: "Once we landed in Athens, knowing that our next flight would be taking off in 5 minutes, we thought ther was no way that we'd make it. Instead, they had someone waiting for us when we got off of the flight and someone to run all 11 of us through the airport to the plane. Aegean held the flight because they knew 11 people from the Santorini flight were coming."
Nadelen: "Once on the plane, we ended up sitting there for another 30 minutes, even though it was already 20 minutes late waiting for us. When I asked the stewardess whether that meant that our bags were going to make the flight she said she'd have to check. She never came back. I then asked a second girl and she said that she'd have to check and she never came back. I finally asked again before landing and she supposedly went and asked someone and came back and said yes they made it. Got to baggage claim - no bags. We had another flight to catch back to the states, so we didn't have time to figure out the situation. We spent the next three days frantically calling Aegean, to no avail. Their customer service either wouldn't answer or would tell us to call London Heathrow lost and found, who wouldn't answer. Eventually, Delta found our bags and had to work with Lufthansa and their own boots on the ground at LHR to find the bags and get them back to us."

Voordelen: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"

Nadelen: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."

Voordelen: "They charge us 40 ero each for bagage. Mabe it was my foult thst i didnt notice that the air price not include bage. Smal wotld u know I thing it is not fair"

Voordelen: "Personnel tres souriant. Sièges confortables. Collation agréable. Coloriage pour les enfants. Embarquement prioritaire bien géré."
Nadelen: "Longue attente au moment de l'embarquement. Et avion en retard."

Voordelen: "Nothing"
Nadelen: "Everything was bad delayed and unprofessional team."

Voordelen: "On time and good service"

Nadelen: "30 minutes delay on boarding. Flight attendants did not pay any attention to me when i pressed the assistance button. No one ever came to ask what i needed, they passed by me more than 10 times while the attendance light was on but they never saw it. Very disappointing."

Voordelen: "On time. Space. Great team."

Nadelen: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."

Voordelen: "Great crew, great service. Super clean airplane. Fast checkin and baggage drop off."
Nadelen: "I was surprised, and only for the best!"

Voordelen: "The flight was ok, in time."
Nadelen: "I wasn't expecting such a rude crew, Greek people were incredibly nice everywhere and this was the first time in a flight that I felt so disrespected. From check in being the only one questioned about visa and documents (we don't need visa) to being mistreated during flight. Really disappointed."

Nadelen: "Boarding at Florence is always chaotic but this isn't within the control of KLM or their crew."

Voordelen: "Nothing"
Nadelen: "Transavia does not serve anything complementary, not even water. A flight between two countries that is five hours long must be better than this. I was not aware of Transavia doing that before I booked. I will never fly with them again"

Voordelen: "Information sharing by pilots and crew. Economy class leg room is good."
Nadelen: "All good up to the level"

Voordelen: "The crew tried to be helpful but were equally frustrated with the ground crew."
Nadelen: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Voordelen: "The crew was informative"
Nadelen: "Inflight sandwiches"

Voordelen: "Customer care was super supportive"
Nadelen: "Inflight sandwiches"

Nadelen: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Voordelen: "Seat was comfy and spacious for economy class"
Nadelen: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nadelen: "the headrest is hard. Apart from that- all was fine"

Voordelen: "Seat comfortable"
Nadelen: "Flight was delayed and overhead bin space was very small"

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Voordelen: "Service is awesome. Food is great."
Nadelen: "People with short connection are affected by the 15 to 25 minutes delay."

Voordelen: "The flight crew was so friendly and the food was really good."

Voordelen: "Good for both."
Nadelen: "Bigger seats."

Nadelen: "Delays, took my hand luggage into the hold,"

Voordelen: "The crew"
Nadelen: "Seat comfort"

Voordelen: "Awful"
Nadelen: "Everything"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "The flight was smooth, the service was friendly, and the food with plentiful."
Nadelen: "Too much activity in the cabin during the flight."

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "My seat at the window was great and the staff really friendly and courteous!"

Nadelen: "Larger meals."

Voordelen: "The crew were amazing and the flight was very smooth."
Nadelen: "Keep up the good work"

Voordelen: "They considered my reguest of vegiterian food."
Nadelen: "I have no complaints."

Nadelen: "My suitcase didn't come with the airline."

Nadelen: "None of our 4 checked bags arrived with us. This was despite ample connection time (2+ hours) in Amsterdam."

Voordelen: "Gaps between seats are very narrow."
Nadelen: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Snooth and efficiënt with a KLM service"
Nadelen: "No entertainment"

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "Interior of the plane was clean. Smooth landing."
Nadelen: "Pilot did not avoid turbulence"

Voordelen: "Friendly in-flight personell"
Nadelen: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Nadelen: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Voordelen: "Premium economy service was good."
Nadelen: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Voordelen: "Delayed flight but staff apologized as for safety reasons."
Nadelen: "Very late arrival"

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "Please Endeavour to put the expiration date on the food served in the flight."

Nadelen: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Nadelen: "Bag was lost"

Voordelen: "Comfortable seats. Warm plane with happy staff."
Nadelen: "Maybe a second sandwich option for food, not everyone likes cheese."

Voordelen: "Everything"
Nadelen: "Nothing"

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."

Voordelen: "Everything is good"
Nadelen: "😍"

Voordelen: "The crew was really great, seats like in any Airbus (I guess better then Boeing)"
Nadelen: "Very old movies as entertainment."

Nadelen: "somebody lost my bag with ski boots, never again with polish air lines,NEVER AGAIN!!!!!!"

Voordelen: "Boarding was an absolute mess. Seats were uncomfortable. Flight attendants did their jobs, nothing more"
Nadelen: "Just about everything"

Voordelen: "Very good crew."
Nadelen: "I can’t believe you installed 1980’s style business class seats in a new Boeing 787!"

Nadelen: "Give more informations if there is any problem or schedul"

Voordelen: "Everything on time and as scheduled. Bag were delivered in good condition."

Voordelen: "Flight crew perfectly ignore you if you want to be ignored."
Nadelen: "LOT Polish flights always seem to be late--resulting in my checked baggage not being able to get transferred to connecting flights and, thus, final destination on-time."

Nadelen: "The Odessa airport is confusing for departure but good arrival area"

Nadelen: "deley"

Nadelen: "Nous avons embarqué à l heure mais ensuite nous avons dus attendre plus de 20min pour attendre la connection de deux passagers"

Nadelen: "At least one free drink or a small sandwitch on 2 hours international flight would be fair."

Voordelen: "Crew was wonderful,, service was excellent. Seats are very comfortable. Excellent choices of movies."
Nadelen: "Nothing really concerning."

Voordelen: "the crew was really amazing!"

Voordelen: "The staff was amazing"

Voordelen: "Je n ai pas réservé ce vol et je ne l ai pas pris!!!! Calmez vous!"
Nadelen: "Quand vous avez un bug corrigez le au lieu de tourner autour du pot!"

Nadelen: "need to move away from stereo type attire and serve the customer"

Nadelen: "Limited leg room and cramped quarters when person in front of you leans back."

Voordelen: "They asisted me with blanket to cover with"

Voordelen: "food was great, boarding was a horrible process."

Voordelen: "Les vols à l’heure, l’ensemble du voyage qui globalement bien déroulé"
Nadelen: "Aucun divertissement en français dans l’avion qui était pourtant neuf et dernier crie. Les films en japonais, bref à revoir."

Nadelen: "LOT was late on every flight. Did not miss any connections, but could not leave on-time if it was there only responsibility."

Voordelen: "The airplane is 737 dream liner Bombardier and is well ventilated and operated smoothly. Looks very new. Flight staff are excellent."
Nadelen: "The layout of the airport is not conducive to walking around before boarding. Could not use the airport lounge as a result."

Voordelen: "On vote pour le thème magnifique merci beaucoup"

Voordelen: "I went from Belgrade to WAW and then to Chicago. The flight from Belgrade was delayed by almost two hrs which made out flight to Chicago delyed as well. This was my first time flying with LOT and so far so good. I think the flights from WAW are delayed bcz of the other flights coming into WAW are delyed and since there are only one international flight a day they wait for these flights to arrive so they can take off. This is what happened in my case. The crew was very nice. I traveled with two small children and they were very helpful. I would def flight with LOT again"
Nadelen: "There were no coffee being offered or kids snackes"

Voordelen: "On-board crew is polite and helpful. Boeing 787 Dreamliner is great. Overall, the flight was fine."
Nadelen: "The gate agents were forcing random people to check in their hand luggage, even before weighing that luggage. They also check the hand luggage to make sure it fits in the "template" and weigh it (a second time) at the gate. Once on-board, they then announced that they were waiting for other connecting passengers. Took about 45 minutes. It would be nice to know that before booking that they do this, and also before boarding, even if it makes more sense to start boarding before they arrive (but 45 minutes before?). The live map on the public screens in economy showed a dummy/overview map with "waiting for data" the entire flight, rather than the actual live map. Premium did have the data on their screens, and the individual screens also worked fine. Not sure what happened there..."

Nadelen: "Flight was delayed and I lost my connection to NY, I had to get rescheduled flight for day after so I didn't arrive to NY on Sunday but on Monday."

Voordelen: "Price was cheapest for us, so we bought with LOT. Turns out that you get what you pay for."
Nadelen: "Flight was over an hour late. Boarding involved remaining in an extremely crowded bus for more than 30 minutes waiting, without apparent reason. No food or inflight entertainment"

Voordelen: "I had a short flight so I can't expect much, but the staff and service was great and we departed on time."
Nadelen: "They were leather seats. I hate leather seats. And they didn't have the cushion on the back of your head that can fold forward on the sides to hold your head so you can sleep."

Nadelen: "Not very friendly crew or gate personnel. Poor boarding process. Stingy with water."

Voordelen: "Flight was delayed by 50 min. so that 4 people from connection flights could get on board."

Voordelen: "Friendliness"

Nadelen: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."

Nadelen: "When we bordered ,they used a bus to bring us to the plane.It was cold and windy outside,so,not comfortable."

Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"

Voordelen: "Agréablement surprise qu'ils aient pris le risque de retarder le vol WAW - KRK pour attendre des passagers, même si du coup nous sommes arrivés quelques minutes plus tard que prévu à destination."

Voordelen: "Du personnel navigant très agréable et à l'écoute. Et un bon point supplémentaire pour le repas (;"

Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Nadelen: "Niets!"

Nadelen: "the crew wasn't so nice and helpful"

Voordelen: "It was on time and they did not loose our bags"
Nadelen: "After boarding we sat for 10 min before take off but arrived on time so all good"

Voordelen: "Crew was great, quick flight!"
Nadelen: "Plane was super small, no air circulation (very hot!), no food or entertainment (but it was a short flight)."

Nadelen: "We had a 4 hour delay getting out of Chicago and another delay leaving to come home. It makes one wonder what kind of maintenance they do on their planes."

Voordelen: "Without any note all passengers were required to pay for their baggage, same price either it was 10 or 20 kg. Nobody send any information before about this extra payment!"
Nadelen: "The airport wasn't ready to except foreigners. The personal at customs hardly could communicate in English, always switching to Polish. The custom officer forgot return transfer ticket. So, I had in no time to ask at the check point tofi s my name in the list and give me another tickets. It was very stressful."

Voordelen: "No delays nor complications"
Nadelen: "N/a"

Voordelen: "Seats were comfortable and the food wasn't terrible"
Nadelen: "4 hours late with no explanation and terrible updates left us sitting at the gate the whole yimr"

Voordelen: "New aircraft was nice, clean, up to date"
Nadelen: "Initially the entertainment system was not working. The crew was notified that screens are not working, so they rebooted it once. After some time, my and my daughters screens were still not working. We used call button to get crews attention. However, no one was paying attention to the lights. At some point there were 8 blue lights on throughout our cabin calling for assistance. I got attention by waving my hand and asking for help. I told 3 different times re my screen. They stated that they just rebooted the system and it will be working soon. My next seat neighbors were hour into their movies. No one did come back and check if I'm Ok if problem got resolved. Then they were even ignoring us and not offering drinks at this point. I felt like I got punished for asking for help. That's when I asked for crew person in charge. She was kind and offered to move to economy plus. We did move for majority of the flight. Enjoyed entertainment. However, when there was 1.5 h left of our trip, they woke us up and asked to move back to our seats since the meal plans are upgraded in this section. I was shocked, somewhat embarrassed to move back. I felt like a person that likes to cause trouble/ complainer being punished. Since we purchased full price ticket like everyone, we should be able to enjoy it like everyone. Airline should compensate clients, if there's issue with airplane. Flight to LT was good, however going home was extremely unnecessarily stressful. I'll try my best NOT to fly LOT in the future."

Voordelen: "Staff were pleasant and attentive. Water was offered several additional times through the 9-hour flight, as well as the usual beverage cart. Good selection of movies"
Nadelen: "Very, very cramped seating. Extraordinary measures needed to even try to maneuver arms to try to eat. Food provided sustenance but no pleasure. Seriously, you should just serve pierogies and everyone would be happy. Desserts were actually quite tasty."

Nadelen: "No food"

Nadelen: "40 min. Delay"