Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "On time Smooth landing and take off Airport was beautiful, nice clean toilets Lovely and polite staff on board Food was okay Nice range of in-flight entertainment"
Nadelen: "Air port does not have automatic internet connection We were there for 8 hours with no internet because we had no international roaming to receive the PIN via SMS. The four PINS generated by the counter staff did not work. We all took turn to try to no avail. by then we have walked too far from the counter we could not be bother going back. No airport that I've been to had poor internet service connection like this airport, yet it is supposed to be THE WORLD'S NUMBER ONE AIRLINE. We boarded at 11.30pm, last time we flew with them they gave us supper. Last night they gave us only water. We went to sleep hungry till the morning. Since when they started to operate like those cheap airlines that you have to pay for your food? And the night package did not have eye mask.... how could we sleep... ? Singapore airline could learn from Qtar. Very very disappointed."
Voordelen: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Voordelen: "Seats are big as old plane"
Nadelen: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Voordelen: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nadelen: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."
Nadelen: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Voordelen: "Quick boarding. Great entertainment system Good staff"
Nadelen: "Not comfortable seats"
Voordelen: "USB and plug for every seat, reasonable leg space and leg rest, good food choice and very attentive crew."
Nadelen: "No negative points"
Voordelen: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nadelen: "would like regular water bottles to be available for drinking"
Voordelen: "Boarding was better handled in Singapore - but then that’s Singapore! All very smooth and French champagne served on the flight all the way home! The Kayak website is excellent and I wouldn’t hesitate to use it again - $1,000 cheaper for the flight from Moscow to Singapore than what I could get direct from Singapore Airlines! Well done Kayak!"
Voordelen: "Crew very friendly"
Voordelen: "Spacious business class seats, toilets super clean and well stocked. The best eye shades ever encountered."
Nadelen: "Cabin little bit cold"
Nadelen: "Food was terrible , crew were rude, there were delays due to airline problems at both ends of the flight, there was a complete lack of communication about the problems and how long the delays were going to be. Handling of missed connections was abysmal... Overall extremely disappointing."
Voordelen: "Everything From the food to the drinks to the comfort"
Voordelen: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Nadelen: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Nadelen: "The plane was freezing - absolutely freezing. Too cold. There were not enough fluids given out. Given we could not even take water brought in the airport into the plane there needed to be regular distributions of fluids on the flight as there was on the flight from London toy Singapore. It is a long flight and being dehydrated on a plane is not a good thing."
Voordelen: "Very good service"
Nadelen: "Very poor entertainment. Upgrade options at the transfer desk not very clear and the staff present there not courteous"
Nadelen: "SQ860 flight on 4th April morning delayed and greatly affected my today trip scheduled."
Voordelen: "Great service and comfort."
Nadelen: "Food was bland and breakfast availability was a joke. On any flight, passengers do not want spicy or evening meals, and having a limited amount number of breakfasts available was not amusing. The crew had done 5 rows and we were 6 row from kitchen and they had run out ."
Voordelen: "business seats were excellent"
Nadelen: "all was good"
Voordelen: "Frequent serving of drinks, huge selection of latest films on large screen, comfortable ride"
Voordelen: "I liked the space I had to stretch out, 3 seats to myself in economy enabled me to get some solid sleep between meals. The crew werebalways very polite and friendly."
Nadelen: "Boarding at Singapore airport was shocking, as we had to wait 6 hours for our flight. Rating low to the crew mainly because of the ground staff as they were not very communicative to begin with about the explanation for our delay. Only when the passengers got a bit more vocal about wanting explanations, they started giving us a bit more information. All estimated times given for boarding the flight were incorrect by a big margin! Seemed more like they were giving shorter wait time for boarding just to please the passengers, where as they were well aware of how long the wait would be."
Voordelen: "Modern Aircraft , good seat ,Crew friendliness"
Voordelen: "The service from the ground crew and cabin crew are very professional. Friendly and very helpful."
Voordelen: "Friendliness and efficiency of crew. Comfortable seats and in-flight entertainment."
Nadelen: "Not much. This airline is up there with the best."
Voordelen: "I felt safe ( important to me) and had just the right amount of attention from staff Very comfortable"
Voordelen: "Food was ok"
Nadelen: "Entertainment system are old age and poor quality TFT screen"
Voordelen: "Free seat next to me. Brilliant entertainment Very tasty food Excellent service"
Nadelen: "Nothing! Best daytime flight to europe! And home before midnight"
Voordelen: "Again very friendly and efficient service ."
Voordelen: "Crew was friendly and whole on ground process was efficient."
Nadelen: "Aircraft not as clean as expected from a flight departing from their home port. Can't put my finger on it, but standards have slipped for slipped for SQ, albeit from a very high standard."
Voordelen: "Wonderful and warm crew made me feel at home. Loads of entertainment but best of all, comfortable seat/bed allowed for a goodnight's sleep!"
Voordelen: "Due to my ACLS training yesterday, I was not so well since morning and I took medicine in the morning and I forgot to stand by one more course of medicine . So I asked the staff for paracetamol when I reach to cabin. She response me very first with medicine and a cup of water . Thank you so much crews members of silk air flight MI518 from Singapore to Yangon ."
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "The staff are so friendly and helpful. Highly recommend travelling with the airline. The A380 is a great way to travel with more space in economy. I booked seats on the upper deck where there is a smaller economy cabin. Makes you feel a bit more civilised up the top!"
Nadelen: "Economy class isn't great for a long haul flight but the staff make it much more bearable."
Nadelen: "Old planes and screens."
Voordelen: "Sound sleep"
Voordelen: "Friendliness of crew"
Voordelen: "Everything else was good"
Nadelen: "Old aircraft with tired looking seats."
Voordelen: "No fuss flight but lacking that something extra"
Voordelen: "Getting up at 4am on a Monday (post Singapore 7s) - couldn't have been a better timing for a free upgrade (as the plane was full). Travelling on Singapore Air is always a pleasure - but that made it even better....."
Voordelen: "The overall experience was good. Crews are friendly and approachable. Food taste good."
Nadelen: "Beware of babies on board."
Voordelen: "Arrival in Canberra was excellent."
Nadelen: "Horrendously uncomfortable business-class seat for a redeye flight."
Travelled in time as advertised
There was an aircraft change (which caused an uncomfortable flight) in the last hour and was not given an option in advance to switch flights.
Voordelen: "Good crew. Nice flight. Newer equipment."
Nadelen: "The transfer process was a little burdensome."
Voordelen: "attentive crew. comfortable seating. good food options"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Food and being ontime"
Nadelen: "Seats are too hard"
Voordelen: "The crew was friendly and helpful."
Nadelen: "The seat was could have been firmer and a little more space between the rows in economy would help greatly for comfort for all."
Nadelen: "Toilets needs air freshener as so many passengers use them."
Voordelen: "Crew was great. TV Entertainment system was excellent."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Great service & very comfortable lie flat business class seat for this red eye flight."
Voordelen: "Great crew"
Nadelen: "The food didn’t necessarily agree with me but it tasted good and there was plenty of it."
Voordelen: "Boarding was very smooth."
Nadelen: "We were seated in the last row, and by the time the food came around, 2 of the 3 entree options were unavailable. We had to have fish or not get an entree at all."
Voordelen: "So many carriers have cut back on so many things, our flight on Qatar Airlines felt like a throwback to the days when flying was enjoyable. Everything about our flight was better than we have come to expect from most other airlines. To highlight one surprise - the in-flight meals were high quality."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "the new seating in Business Class is very comfortable and so similar, although slightly less spacious, than First on some carriers. Crew is top class. Doha is a great airport too. I prefer it to Dubai."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Customer service and food."
Voordelen: "Good attention from cabin crew and good food"
Voordelen: "Good movie selection, very friendly crew"
Nadelen: "Peu de nouveaux films"
Voordelen: "all are nice"
Nadelen: "nothing but avoid bread"
Voordelen: "I had never heard of Qatar Airways before I booked a 24hr flight to and from Sydney, Australia. I only did this on the suggestion from a friend that stated Qatar Airways was "alright". So for the price I thought what the heck! I was extremely pleased with the service from the cabin crew. They are always polite, professional, and well trained compared to my previous favorites Delta and Lufthansa. The seats were comfortable (as comfortable as Economy and 24hours of flying can be), the entertainment and aircraft were state of the art, and the food was outstanding for airline food. If I get the chance in the future I will definitely choose Qatar Airways for long trips."
Nadelen: "Other rude or snotty passengers taking up the crews time and attention for no reason. But as I stated in the "positive" side of this review, the crew handled these impolite individuals with a smile and polite attitude. Kudos to Qatar Airways."
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "very courteous flight crew"
Voordelen: "The treatment"
Nadelen: "It was too late"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "La mejor atención, buena comida, comodidad, confiabilidad, pilotaje, tranquilidad"
Nadelen: "Podrían tener más películas con subtítulos en español, jugos mas conocidos y la música mejor organizada para búsqueda"
Voordelen: "Plane, crew, boarding"
Nadelen: "Coach class is not for long haul flights"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
Voordelen: "Flight was very comfortable and a pleasant ride"
Nadelen: "food service could be a bit more prompt"
Nadelen: "The food options were good, but twice our family could not get the items we wanted as they ran out of them."
Voordelen: "Again, the crew were top notch"
Nadelen: "Comfort and available entertainment were so-so"
Nadelen: "they pot me in another flight"
Nadelen: "Poor service, didn't get to sit with rest of our party, food average, overbooked flight, no room for luggage storage."
L'enregistrement en ligne n'a jamais fonctionné...
Nice flight. Always love to fly with Emirates
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Great staff"
Nadelen: "Food and service about drinks limited unfortunately"
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Nadelen: "why did they take my blanket and headphones 1 hour before we land?"
Voordelen: "personnel et atterissage parfait"
Voordelen: "The seats were amazingly narrow and uncomfortable. Difficult to get out of; did not see crew very often with water"
Nadelen: "Less confusing controls on the equipmentl"
Nadelen: "Scrambled eggs breakfast was more like a mousse and had no texture"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Crew was amazing and meals were perfect."
Voordelen: "In flight entertainment was excellent"
Nadelen: "My first flight the seat was towards the back and was smaller than others."
Voordelen: "A380s are good aircraft. Emirates entertainment is second to none ."
Nadelen: "I'm the first leg 777 aircraft sat towards the back and my window seat was smaller than most seats. I had 1 hour 25 minutes connection in Dubai . But it was a VERY. Long walk from C3 to B14 . By the time for of the plane and reached my connecting gate t8gey were already boarding . Dubai is too big"
Voordelen: "Crew were excellent"
Nadelen: "The TV was small and poor resolution and brightness. Also no USB power at my seat."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "-Crew were nice and friendly -Aircraft had nice new business class products -Food was good -Lavatories were good -Great entertainment system and selection -Air ventilation over seat -High walls - good privacy for window seat -Intuitive buttons and menus for controlling seat and entertainment system"
Nadelen: "-Seats were in a high-density 2-3-2 configuration on a 7-hour flight -Narrow seats -Limited storage space near seat -Could not figure out how to use wifi -Boarding announcement was made late"
Voordelen: "Friendly staff at boarding and on flight. Very attentive."
Nadelen: "Food was not as nice as other airlines and my 11 yo daughter was only provided normal adult meal. For full service airline actually went thirsty - constant water should be a given."
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Far too low temperature settings"
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Voordelen: "I definitely love Emirates' use of the A380 as it is more spacious and therefore offers a more comfortable ride. It also helps that their cabin crew were accommodating and the services offered onboard were good."
Voordelen: "Parfait en 380 silence et confort"
Voordelen: "What I like is the food served, the entertainment, and the toilet."
Nadelen: "What I didn’t like is some of the stewardess attitude wasn’t really good, they have the grumpy face throughout. My seat, was unable to push back, the button was gone."
Pas de film français et siège inconfort
J’ai demandé plusieur fois qu’on m’aide avec mon bébé car je n’avais pas acheté les sièges avec couffin à l’avance mais personne n’a pu m’aider du coup 11h de vol avec le bébé sur les genoux
J’ai eu trop d’informations différentes du personnel de Turkish Airlines concernant les sièges équipés de couffin pour les Bébés donc finalement nous n’avons pas pu en obtenir un
Voyages à 4 personnes , la totalité des bagages perdus , turkish airlines première et dernière fois .
Make the boarding gates closer to the main concourse it took ages to walk there.
L’embarquement top , Le service à bord, le repas distribué peuvent être largement amélioré
Nadelen: "Everything was great."
Nadelen: "Très bien à heure un avions trop propre"
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Nadelen: "They were making luggage issues with all passengers"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "The cabin crew was very pleasant and the service was great. Food was well prepared and served quickly."
Nadelen: "Was a short flight so there wasn’t anything that made it unpleasant"
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Voordelen: "Good food, comfort seat"
Nadelen: "Crew skipped my row when giving food and didn't realize until I came and asked. None of the crew showed their apology"
Voordelen: "I am very happy - always good service, timely and pleasant staff."
Nadelen: "La cuisine est vraiment horrible"
Voordelen: "Nothing much to shout about this flight. It got there safely?"
Nadelen: "At 31" the pitch is terrible for a tall guy like myself. The screen was old and unresponsive, and there wasn't even a pleasant crew to supplement. How it won Best European Airline befuddles me."
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Nadelen: "Everything I enjoy flying with turkey airlines"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "All the flight attendants were very nice and helpful. The food was pretty good. The movie selection helped the flight go by quickly."
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "Entertaiment was good with choices on the latest movies and live sports channels. Boarding was fast enough and the crew are friendly."
Nadelen: "The seats are not able to be lowered and for a 11.5hrs flight, thats really painful. Food wasnt really tasty and portion seems smaller compare to other flights i had been on."
Voordelen: "we ware attisefy for are first time in bisness clas"
Voordelen: "Good personal movie choices"
Nadelen: "Taking a bus to plane"
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "The food, when you get what you ask for, isn't bad"
Nadelen: "Rude attendants, running out of food frequently, not getting options, intermittently working entertainment with poor choices."
Voordelen: "Excellent customer service, crew always helpful and glad to please."
Nadelen: "Atatürk airport link too confusing and decreased my flight experience"
Voordelen: "The food is great and so is the entertainment system."
Nadelen: "Unfortunately the aircon didn't work properly before takeoff in Singapore. The plane only cooled down when it was in the air."
Voordelen: "Merci à Turkish Airlines"
Facilities for short connections.
Delay due to lack of personnel!
Queue énorme au contrôle et 1h30 de retard pour le départ
The flight that you gave us, JQ7 from Melbourne did not exist. Therefore we had to stay in Melbourne for another 24 hours and find another new route and flights to return to Heathrow. All a strain and stress. Your service to us for the return journey useless. So far, I have not found that you have corrected any of your failings and therefore it could also happen again to others tomorrow, next week, or next month. The return journey was a total disaster.
Aucun soucis, bon suivi et correspondance dans les temps Nickel
Très bon service. Repas pourrait être amélioré. Personnel agréable. Hygiène respectée. Merci
Le repas est très ordinaire. Le reste c’est très bien!
Voordelen: "The crew was very kind"
Nadelen: "It's KLM. What else do you need to know."
Nadelen: "Everything was OK"
Voordelen: "Fantastic gate agents!"
Nadelen: "The food was terrible."
Nadelen: "Everything was good"
Voordelen: "Crew was great, very responsive and hospitable!"
Nadelen: "more lunch choices, especially choices without dairy products."
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Nadelen: "Boarding was very slow."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "Nice attention and good food. Plane and seats are confortable"
Voordelen: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Nadelen: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."
Nadelen: "They left my bag off the plane. Ridiculous."
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "very attentive crew"
Nadelen: "Only ham sandwiches on offer! I'm not demanding and would have been happy with cheese."
Nadelen: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."
Voordelen: "We got to Amsterdam on time"
Nadelen: "1. Paying for the seats we chose...that will never happen again...I'll fly another airline first. 2. The food was terrible. I have flown KLM for years, this was not what I expected. 3. The plane was very dirty"
Voordelen: "Crew was very friendly. Nice that wine was served without charge."
Nadelen: "Announcements from the cockpit were hard to hear. Food has been better in past."
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Very friendly onboard personnel - I really had kind of homy feeling."
Voordelen: "The crew was efficient. Flight left on time. Food and wine served."
Nadelen: "No entertainment."
Voordelen: "Comfortable and well laid out seat area"
Nadelen: "Food was a little substandard for business class"
Voordelen: "Everything is top notch for an airline company."
Nadelen: "Nothing.... I enjoyed every moment of the flight."
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Nadelen: "We did not get two of baggage at the destination."
Voordelen: "Arrived Early!"
Nadelen: "Left Late :-)"
Voordelen: "Sandwich was incredibly tasty (although not much filling)"
Nadelen: "2 hours on the tarmac delayed with no explanation. Uncomfortable seats, no leg room. Poor management of seating, there was enough empty seats to have groups together but they were split up. Drinks served from a communal bottle in a polystyrene cup."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Nadelen: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Voordelen: ".Very much on time with pleasant service."
Nadelen: "Can nit find much fault fir a short run!"
Voordelen: "Good flights. Good prices."
Voordelen: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"
Voordelen: "Flight crew; legroom even in cheap seats."
Nadelen: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Nadelen: "Amesterdam airport employee was really rude"
Nadelen: "At some point the luggage was lost. here."
Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"
Voordelen: "J’aime sa ponctualité"
Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Nadelen: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."