Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Great Premium Economy experience with comfortable seats and extremely-hospitable cabin crew!"
Nadelen: "Archaic In-Flight Wi-Fi Plans should be brought to modern-age plans."
Voordelen: "Spacious Premium Economy seats with excellent flight attendants looking after general wellness of customers."
Nadelen: "In-Flight Wi-Fi has archaic plans… 30MB Chat App-only Plan for 2-Hours. It also usually has a pause button to halt and resume the internet session later, but there wasn’t one this time."
Voordelen: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Voordelen: "The service was excellent"
Nadelen: "In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue."
Voordelen: "Seats are spacious even for economy class."
Nadelen: "No complain . It’s singapore airlines"
Voordelen: "Staff was great as usual"
Nadelen: "Many entertainment monitors including my row of seats were stuck for a while. The “please fasten your seatbelt” was on the screen and made the monitor unusable for the first 1hr of the flight"
Voordelen: "Yes and yes"
Nadelen: "Not sure because I have never had a better experience."
Voordelen: "The crew was terrific. Always smiling and helpful."
Nadelen: "If you need more space economy is a tight fit. It would be better to upgrade."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Service was excellent!"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Great crew and cabin!"
Nadelen: "Meals were just ok"
Voordelen: "The service is exceptional!"
Voordelen: "Five Star Singapore Service on board the aircraft."
Voordelen: "Singapore airline is amazing, great service and quality entertainment."
Voordelen: "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
Nadelen: "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."
Voordelen: "The lunch and dinner menu was excellent"
Nadelen: "more bathrooms."
Nadelen: "the food was mediocre at best - had to ask for water couple of times"
Voordelen: "Boarding was good and the flight time was shorter than expected."
Nadelen: "My son did not like any of the meal selections between beef and fish. We asked for a ramen noodle cup instead that the flight crew denied they had, only after seeing them offer it to another family just seconds before. I was very disappointed!! I believe the flight attendant knew of my concerns because she started asking me if the service was ok. If your doing a good job, then you won’t have to ask."
Nadelen: "We were not provided vegetarian food on two legs of journey although we had earlier informed the airlines."
Voordelen: "I ordered a Indian vegeterian meal. It was very good. I feel bad about all the playin cups, and garbage that gets wasted. Please recycle everything."
Nadelen: "The plane was very cold. A lot of movies were offered but I couldn't find anything I wanted to watch."
Voordelen: "ending meal was very late like an hour or less before landing"
Nadelen: "racial discrimination by the flight attendants thinking that I didn't know Japanese language even though I was white. I could see it happening."
Voordelen: "Comfy chairs and good food on Singapore Airlines."
Nadelen: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Voordelen: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Nadelen: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Voordelen: "The crew was really great, so friendly and accommodating. I wasn't able to order a vegetarian meal ahead of time, but they still gave me one on board when I asked. There was an amazing selection of movies and they refilled my drinks without even asking. I would recommend this airline to anyone traveling to Asia."
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "I traveled Premium Economy. It was well worth the extra cost over regular Economy. The food was great, the crew was great, the flight was very comfortable."
Voordelen: "The friendliness of the staff, the food and overall the experience."
Nadelen: "That our bags weren't check in all the way to SEA"
Voordelen: "The food is good. The service is excellent, always smiling and attentive."
Nadelen: "Not enough quantity of each type of food. I did not get the cold noodle I want and end up eating sandwiches."
Nadelen: "Need to be able to upgrade with Krisflyer Miles"
Voordelen: "The crew was very kind and helpful."
Nadelen: "My daughter had the vegetarian oriental - and it was basically a ball of slim. My son had the lactose free meal and it was broccoli and potatoes. We switched our return flight meals to the regular in-flight meal. It was better, but not great."
Voordelen: "The seat comes with foot rest attached to the front seat."
Nadelen: "I asked for decaf coffee and the attendant totally forgot about my request."
Voordelen: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Voordelen: "The attendants were helpful, smiling and friendly. The entire time We flew with an 18 month old and they came looking for us before he flight to help us carry our stuff on board. They gave her a toy, asked for her name, and checked on us often. They also gave my husband and I an option for early food service so that one of us could help our daughter eat. The movie selection was great. Take off, flight and landing were smooth. And we arrive half an hour early both directions!"
Voordelen: "Excellent service by flight crew. Good selection for entertainment. Flight was enjoyable."
Voordelen: "Great service, great experience."
Nadelen: "I liked it all."
Voordelen: "Best economy experience I've ever had. The cabin crew is very attentive, constantly coming around with drinks and water refills. They also had decent light snacks in case you were hungry between meals. I also loved the chairback setup and the entertainment unit. If flying economy, Singapore will be my airline of choice."
Nadelen: "Food was meh. Above average, but still not amazing."
Nadelen: "On my trip to Japan, the staff was incredibly rude. Horrible commendations. The controls didn't work. And the desert had mold in it."
Voordelen: "Overall very good."
Nadelen: "Weren't informed of status of connecting flight while in flight. Learnt that the connecting flight was held back on arrival in terminal."
Voordelen: "Great food, friendly staff, on time... what else do you need?"
Voordelen: "Check in and boarding were flawless. The flight left about one hour late. The seats in coach are getting smaller and smaller. I got an aisle seat to have a little extra room (I'm 6'1") only to get hit big time by the food cart (they did apologize). The food was plentiful, but mediocre at best. The flight attendants were working hard, but we're abrupt and tired. Overall, I have three stars, when in the past, flying SA was always a five star experience. It got me back home though. :)"
Voordelen: "Great food and fantastic service"
Nadelen: "Needs more legroom"
Voordelen: "Amazing crew, great service. Really good food"
Voordelen: "Flight crew we're attentive and anticipated issues. The flight was smooth and the lavatories were clean and stocked. Love the hot towels at the beginning and end of the flight."
Nadelen: "Not much to be honest. I suppose if I could say anything it would the seats in economy are a bit cramped, but that's to be expected."
Voordelen: "Comfortable seats."
Nadelen: "We were supposed to fly back to Los Angeles from Tokyo on Wednesday, August 24th. We got to Tokyo Narita a little later than planned due to the Narita Express train being delayed. I had received emails that our flight had changed gates, and was then delayed, but when my sister and I went to check into our flight, we were told we were unable to board because it was too late. I thought it was absurd because the flight had not even started boarding, and I had gotten an email saying it was delayed. We tried to reason with them, but they would not let us on the flight. It was imperative that we got back to Los Angeles on Wednesday, but all our plans were ruined due to them bumping us off the flight. My sister had a connecting flight to Boston, which she then had to reschedule and was charged for. We were stuck another night in Tokyo, where we had to spend money on a hotel. The Singapore Airlines attendants eventually informed us that we could get on a flight the next day. This delayed us by 24 hours, which was highly inconvenient. It was also especially unnecessary since due to the flight being delayed, we would have absolutely been able to make it. I do not appreciate being bumped off of a flight due to airlines wanting to make more money, especially being stuck overseas. Its not like it was a domestic flight where we could just hop on another one in the next few hours, this totally derailed all of our plans. I do not appreciate the inflexibility of the Singapore Airlines agents, and this is not an experience that makes me want to recommend flying with Singapore Airlines. I appreciate that they did not charge us, however it was a major inconvenience that could have simply been avoided by better customer service and understanding."
Voordelen: "I like that I could check in 2 suitcase and able to choose my sitting when it's available."
Voordelen: "The flight was an hour shorter than i expected. The staff was around and attentive. I felt like i won the lottery with flights"
Nadelen: "Not one complaint"
Rued and unhelpful airport staff when asking for directions. Food is really bad.
Staff well trained everything was done in a professional manner food quality needs little bit better
Le personnel l’accueil parfait
L’accueil le personnel a recommandé
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "Some crew members are not helpful with simple requests, not even an update about the request from multiple employees. Used to consider Emirates the best in hospitality. Food was awful on some parts of the journey."
Nadelen: "All good"
Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"
Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."
Voordelen: "Lots of entertainment options. Good leg room. Good food. Made a 16 hour flight about as tolerable as one can hope for."
Voordelen: "I like overall, food , entertainment, cleanliness and the amazing crew."
Nadelen: "I would fly again with emirates."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Nadelen: "Couvertures sentent le mal lavé. A part cela tres bon voyage."
Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "PARFAIT et à l’HEURE"
Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "All ok"
Nadelen: "Sray bathrooms often."
Voordelen: "Service et confort"
Voordelen: "Vol. Confort. Equipement ICE"
Voordelen: "Movies entertainment"
Nadelen: "Food selection available was not good in my opinion - pretty much tailored to Indian appetite and stomachs. Very pour options for juices and alternate foods."
Voordelen: "L’accu, l’hora, enfin tout"
Nadelen: "Birmingham airport departure lounges is too small to comfortably"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Nadelen: "there is a technical issue with the headset input and thus the entertainment system did not work."
Voordelen: "The servoce was as usual very good."
Nadelen: "Hardly anything to criticise in relatively short journey."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "No one answered on telephone offered for flight change nor got answer on my mail that i send asking for further instructions to change a flight date. email@example.com"
Voordelen: "The crew was very attentive and patient inspite of the flight being full."
Nadelen: "The boarding at DBX was chaotic. It was disorganized and not executed properly - boarding was not done by priority or by zone in the begininng. Unaccompanied minors were boarded at the end, they should have been boarded first and their cabin baggage take care of first. The quality of food is average ... it used to be much better. No alcohol was served in the flight; was not provided even after requesting one; didn't bother to ask again. The choice of movies were limited"
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Voordelen: "Hospitality , service and food."
Voordelen: "the entertainment options"
Nadelen: "The crew, instead of the usual isle by isle service kept the food trolly at the service station and bought back trays to passengers. This doesn’t have a clear logic to it, but the worst part was, was that they forgot where they were and I had to use my call button for a meal. People were skipped over and they mixed things up. Shockingly disappointing decline in Emirates service standard."
Voordelen: "Parfait en 380 silence et confort"
My check in baggage got misplaced with other baggage. I have been helped by fellow passenger and fellow indigo member to get back my luggage.
The staff uniform was clean and they were so friendly.
It is always a joy to fly this airline. Good arrive, beautiful aircraft.
Check in was night mare the checking agent was extrude I will never travel with Qatar airways because of him Moayad god will punish him for this bad treatment he made my trip very sad
Service should have been better
Nadelen: "Qatar airways changed the flight time which made the layover 8 hours instead of 3 hours. For the inconvenient it was caused Qatar airways made no effort to compensate."
Nadelen: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Nadelen: "Friendly and wellmennerd team."
Voordelen: "Very friendly crew, good space in my seat, kept the plane dark and quiet for the overnight flight"
Voordelen: "Great crew and food. Nice economy class."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "The crew was professional. I had acute diarrhoea they insisted to eat some thing before they gave me the medicine,which was perfect. They checked every time my situation they even asked if I need a doctor waiting for me at the airport."
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Looks that it will depart on time"
Nadelen: "Middle seat"
Voordelen: "Excellent service with attention to detail"
Nadelen: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Nadelen: "Te long transit time in Qatar."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Nadelen: "No complaints so far so good"
Voordelen: "Good attention from cabin crew and good food"
Voordelen: "Service was great for such a long flight. It would be good to have like a snack bar for people to purchase snacks."
Nadelen: "The wedsite for Qatar could use some work."
Voordelen: "We felt home every thing was comfortable from A to Z- unforgettable trip"
Voordelen: "Boarding was smooth; Plane was clean; Flight departed on time;"
Nadelen: "Flight arrived late for no obvious reason; Crew was good but not as good as what I have experienced in the past with Qatar and other airlines"
Voordelen: "Staff was reasonable"
Nadelen: "Little to no leg room on a 15 hour flight while travel with kids was an extremely difficult/painful experience. International airlines have to stop squashing people in the economy class. That is insane."
Nadelen: "Peu de nouveaux films"
Nadelen: "too hot called groups too fast for boarding"
Voordelen: "Qatar flight is no problem"
Voordelen: "Good service best price, good food comfort I think is best airlines in word in my opinion"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Staff was courteous. Food wasn't too bad. Plane was clean and modern. Ambiance was relaxing. This was a very pleasant flight compared to other airlines."
Voordelen: "Everything very smooth. Staff delightful and always helpful!"
Voordelen: "FLIGHT ATTENDANTS WERE WONDERFUL"
Nadelen: "CRYING BABY BUT I UNDERSTAND THOUGH"
Voordelen: "The flight attendants were very friendly. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Thanks for good service"
Nadelen: "Everything was good service food entertainment"
Voordelen: "Same as above"
Nadelen: "Same as above"
Nadelen: "Seats are way uncomfortable and small"
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "Fantastic. Crew was the best part! Very accommodating and nice. Looking forward to my next flight with them."
Voordelen: "Flight attendant are very attending. Overall, excellent performance. love them and would fly again from Qatar Airways. Food was great and just the way we would like to eat."
Nadelen: "Some Cabin Crew are RUDE fromEven though Cabin Crew manage to gave us what we preferred to eat. They are the best. Doha -Kathmandu. They treated some senior citizens passengers who wouldn’t understand english with some disrespect. In addition, we had some problem with meal that was pre-ordered. It was probably system glitch but our meal selection wasn’t registered and Crew didn’t have idea about our meal."
Voordelen: "Flight was very comfortable."
Nadelen: "Nothing really. It is just hard work doing such a marathon flight."
Voordelen: "Airplane and staff"
Nadelen: "No headphones at board"
Voordelen: "Great services"
Nadelen: "Sitting in front is better"
Voordelen: "Great plane and seat comfortable"
Nadelen: "Next time fly on Royal Silk"
Voordelen: "Seat not comfortable but it was an airbus so that’s normal."
Nadelen: "Entertainment was unusable picture sounds skipping all over!"
Voordelen: "The Crew was amazing compare to the past. Very active with excellent service mind."
Nadelen: "Just keep the level of service mind like yesterday on flight then Thai Airways will come back again."
Voordelen: "Best flight of my life. The put every airline to shame. I wish they did flight service to denver! I booked our next vacation with them today!"
Voordelen: "Professional crew"
Nadelen: "Not enough leg room"
Nadelen: "The aircon was not cold enough"
Nadelen: "Services can be better"
Voordelen: "Great gate agents! Nice cabin crew. Good food. Great video selection. And the bag was there when I got to baggage claim!"
Nadelen: "Absolutely nothing."
Nadelen: "Everything was outstanding"
Voordelen: "Boarding went great, much appreciated that they specifically invited elderly passengers for early boarding. Crew was efficient but friendly and attentive."
Nadelen: "Economy seats aren't so great on any carrier."
Voordelen: "I was given an exit row at check in. Nobody tried to wake me up during the flight as sometimes happens on other airlines."
Voordelen: "Air conditionner"
Nadelen: "Pas de retard Être à l'heure J'ai raté mon train pour Montpellier"
Voordelen: "Good food. Thoughtful crew"
Nadelen: "Seat A beside emergency exit had partially blocked legroom. Don't sit here. Choose B or C"
Voordelen: "Personnelle professionnelle, siège vraiment confortable."
Nadelen: "Pas de wifi et le screen donne pas le information du vol."
Voordelen: "Le siege etàit parfait."
Nadelen: "Dans le vol Bangkok Milan, pas d’information sur la Durée du vol. Le screen donne pas d’informations et le wifi.c’est cassé."
Nadelen: "On this flt just the inflight entertainment system at my seat which was not working"
Voordelen: "Crew were all very amazing and the seat are great"
Nadelen: "This is my first time to travel thru Thai airways and it was a very nice experience."
Voordelen: "Probably the best and cleanest Thai airline company. Friendly and professional"
Nadelen: "Food was so so but not a big deal."
Voordelen: "Everyone was very nice and hospitality was great."
Nadelen: "a better selection of movies/entertainment."
Voordelen: "Personnel souriant"
Nadelen: "Repas pas assez copieux"
Nadelen: "Embarquement tardif Repas pas assez copieux Divertissement écran en panne pas de films ni de casque audio"
Voordelen: "Confort et équipages Repas Thaï"
Nadelen: "Difficile de trouver"
Voordelen: "Boarding process has improved (SYD), the crew were friendly and attentive, my special meal (Indian vegetarian for something different) was quite tasty and even the entertainment options were good."
Nadelen: "Business class seats on the B747 - unless you’re sitting upright, they are one of the most uncomfortable seats I’ve experienced. TG either need to upgrade the seats on the B747 (very unlikely) or put another aircraft type the BKK-SYD-BKK route."
Voordelen: "Means of transportation in Bangkok is well organized and very accessible."
Voordelen: "Ok plane, food was fine too"
Nadelen: "No gate at home airport when there's heavy rain? Even budget airlines pay for a gate, why not a star alliance member?"
Voordelen: "Qualité de l'avion, espace convenable, peu de bruit, beaucoup de repas pour passer le temps et de passage pour les boissons"
Nadelen: "Vraiment très peu de films en français (même sous titré), embarquement qui dure une éternité avec aucun renseignement sur le pourquoi de l'attente..."
Voordelen: "The B-class seats are fine."
Nadelen: "Crew did not offer blankets or earbuds. Dry flight! No beer, wine, or spirits at any price. I was astonished."
Voordelen: "Efficient and friendly staff."
Nadelen: "Bad choice of in-flight entertainment."
Voordelen: "Had 3 seats to myself, good movies"
Voordelen: "Friendly staff and crew. Flight went as well as possible over the mountains from BKK to CNX."
Nadelen: "Took bus from gate to a different gate. Had to walk up three sets of stairs to walk on to a jet bridge that was connected to the main airport. In flight snack would have been better not consumed. No illness, just didn't sit too well."
Nadelen: "Food is great!"
Nadelen: "Embarquement par bus. Pas top. Pas de file prioritaire pour pax business. Controle secu trop longs à bkk."
Voordelen: "Aircrafts ...which are big"
Voordelen: "De l'enregistrement à l'arrivée à destination tout a été facile et efficace. Le personnel au sol au moment du drop-off était accueillant et poli. Le personnel naviguant est juste exceptionnel on peut demander ce que l'on veut et ce même en économie class. Les compagnies européennes devraient s'en inspirer. La nourriture excellente et vraiment j'insiste sur la qualité du service."
Nadelen: "Rien à dire"
Voordelen: "They had good movie choices"
Nadelen: "The stewardesses, for the most part were rude, almost because they were lazy. I had one get pissed because I asked for oolong tea when she was offering coffee or hot tea. Well the cabin was so hot during the whole flight, I didn't want anything hot. She made it seem like she had to go out her way to get it for me. It was on her cart!!! They rarely walked around the cabin to make sure they couldn't get something for you or even take your trash. I held an empty cup during almost an entire movie. When I finally got up to toss it, I gave it to a stewardess who was standing right there by the closes curtain who acted like that it was beneath him to do so. They would rush up and down the isle and pretty much shove your meal on you. Ugh they were just rude. None of want to be there either, especially when it's so hot in the cabin and the seats were so narrow!!"
Voordelen: "Staff were very nice"
Nadelen: "Food, seat, timing, Etc"
Voordelen: "got sick from the food"
Nadelen: "I was travelling with my mom who is on a wheelchair. Crew doesn’t seem to have much experience in handling passenger with special assistance. There was problem transferring her on/off board the plane."
Voordelen: "I was given a seat with more leg room. The check in counter staff in Bangkok took the time to offer a suggestion of adequate seating."
Nadelen: "The seat was a middle seat. Prefer an aisle seat. Crowded flight; no choice available to change to an aisle seat. PTV was old and difficult to set up. The seat next to me PTV was damaged. A sign clearly determine that. Perhaps a review of inventory functions would have improved that passengers experience."
Nadelen: "Lack of legroom"
Voordelen: "very comortable seat in business class. very pleasant flight attendant pretty good meal"
Nadelen: "flight did not pull up to the gate. Everyone had to walk down the stairs and get on the bus."
Voordelen: "Friendly staff and airport folk! Smooth and easy all around!"
Voordelen: "Staff was very pleasant, food was interesting and tasty. Seats were decently comfortable for economy."
Nadelen: "Plane was late and no new time was announced. Boarding was like everyone for himself. Plane itself and crew were ok."
Voordelen: "The seat is comfortable."
Voordelen: "Good crew. Great pilots."
Nadelen: "Food. Seat comfort."
Nadelen: "Finest Airline and service I have encountered and I am almost 2 million miles!"
Nadelen: "Only the toilets very small"
Voordelen: "Crew was extremely friendly as expected from Cathay. The aircraft was substituted from the scheduled A350-800 to an A330 but it still had lie flat seats, just not as nice. The crew was very apologetic for the last minute schedule change."
Nadelen: "Nothing can be done about the aircraft swap, I’m happy they swapped with an aircraft with lie flat seats as I was exhausted and needed the rest before landing in HKG."
Voordelen: "Everything was great ❣️"
Nadelen: "✨Nothing ✨"
Voordelen: "Nice entertainment on this flight, modern movies and TV programs. The food was good, more than enough to fill you up on a 4.5 hr flight."
Nadelen: "The business class configuration on the 777s operates on this flight is not worth the extra price paid. I found that the level of recline (120 degrees) made my back ache and it just wasn’t comfortable. I’ve flown this flight several times now and this is an issue for me. I’d like to arrive refreshed"
Nadelen: "A little tight on time between transfers."
Voordelen: "The crew was great. They were very quick to respond to any requests and were very accommodating."
Voordelen: "Easy and quick boarding"
Nadelen: "We sat in the bulk head economy seats for the extra leg room, but instead it was used as a pass through for the flight attendants and for other passengers. This was an older plane and there wasn’t an aisle cross over, very annoying! The chicken pie was scorching hot and no serving utensils."
Voordelen: "Polite crew, good food"
Nadelen: "Newer plane on flight from HKG to sFo"
Voordelen: "Crew was okay, nothing amazing. Seats are cramped as I was put in middle seat separated from my wife despite request to sit together."
Voordelen: "The flight attendants were kind and attentive and professional. I enjoyed being able to watch movies of my choice. Great selection of entertainment available. Food was good and the Hagen Daze ice cream was a great surprise!"
Nadelen: "I’m thin but 177cm tall (long legs) so the seats were wide but leg room was uncomfortable for me. Also, the posture of the seats are not good for spinal or neck alignment so, again not comfortable. No support for the lower back and very limited reclinablity."
Voordelen: "Crew was amazing!!"
Nadelen: "The flight crew was courteous and very accommodating"
Voordelen: "The crew was professional and friendly."
Nadelen: "No bottled water on the plane. Tap water was lukewarm. A blue light came on constantly in the darkened cabin. Would never fly the airline to Hong Kong again."
Voordelen: "seats that i selected was change when we enter the boarding gate without informing us"
Nadelen: "Slow and old entertainment system. Bad seats"
Voordelen: "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"
Voordelen: "Seats were spacious enough"
Nadelen: "Departed about 40 minutes late without an explanation, then had to take a circuitous route around local thunderstorms which added another 30 minutes, so that we arrived over an hour late. Deplaning was also very slow, such that we cleared the airport at 1:45 AM, rather than 11:35PM as scheduled."
Voordelen: "Attentive attendants made the process much easier/ great flight"
Voordelen: "The crew was friendly and effective. The flight was on time. The seat was comfortable in economy"
Nadelen: "Food was average. I wish the snacks could incorporate some Hong Kong specialities."
Voordelen: "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Nadelen: "Peu de film en français"
Nadelen: "I checked in online, printed the boarding passes as I know japan probably isn’t ready for phone apps for checking in. When I went to the counter, despite being the one holding all the documents (and having organized the whole travel itinerary, the staff only spoke to my husband (Whi hadn’t a clue about the journey) in Japanese. They proceeded to check us in on their computer and insisted that we use their paperwork, not mine. What a farce. What a waste of paper and my time."
Voordelen: "I took the economy premium class. It was great. Seats very comfortable. Dinner was great."
Nadelen: "Breakfast - the omelette was not done, but other than that if was good. The dim-sam was good."
Voordelen: "The crew were friendly and efficient The flight left and arrived on time The plane was clean"
Nadelen: "The self service check in and baggage drop at Brisbane was not effective, requiring a lot of staff intervention and help"
Voordelen: "I paid for extra legroom so the seats were fine. The staff was fine."
Nadelen: "I flew United, not Cathay Pacific. The food. I have had much better food in all five other International trips I have taken in the last year."
Voordelen: "Food is great!"
Nadelen: "Bathrooms are not as clean."
Voordelen: "Upgraded to business"
Voordelen: "Food was alright. Service was good. FA’s attentive."
Nadelen: "Delayed due to weather in nyc, lights turned on in am and the. Turned off again after breakfast (confused senses). Ran out of certain meal types."
Nadelen: "The wheel chair assistance came very late. This aspect can be improved further. It can be more efficient. Although wheel chair assistance is asked, the electric car to move people can also help to compensate for the wait times."
Voordelen: "The ground staff helped me get on board the flight despite a transit delay that caused me to arrive at the check-in counter a few minutes into boarding time. I have no complaints about the in-flight staff. Our flight arrived a few minutes early to our destination."
Nadelen: "It would be nice if the meal menus had allergy information printed on them. The plane was equipped with an older entertainment center, and some of the control buttons were a little unreliable. These are minor complaints, however."
Voordelen: "Flight Attendant gave us good excuse!!"
Nadelen: "Bad service and cheap food."
Nadelen: "Flight arrived in LA 30 minutes late. Then had to wait another 30 minutes for a gate to open. All in all, the flight arrived 1 hr late which is very inconvenient and annoying. And the crew isn't has friendly. The boarding time in Hong Kong took a very long time"
Voordelen: "Le service, la nourriture, la rapidité. Tout bien été"
Voordelen: "Short trip"
Nadelen: "No leg room"
Voordelen: "Movie selection"
Nadelen: "The crew. I will never fly with this airline again"
Voordelen: "The crew members treated me well."
Nadelen: "The entertainment system in my seat didn't work. The screen froze. I requested the hostess to reset. The entertainment screen didn't recover even after reset and was still frozen until the end of the trip. For 12 hours, I sat in my seat without an entertainment system which was very boring."
Voordelen: "The crew service was very."
Voordelen: "I really appreciated that Cathay flew another plane in to pick us up when our original aircraft was mechanically grounded at the previous destination. The crew were very professional."
Nadelen: "Our flight was delayed due to mechanical failure and didn't arrive from its destination: Taipei. We were not told about the possibility of our flight being cancelled as we arrived at check-in, we were allowed to check our bags first, issued boarding passes and *then* we were told to come back to check in counter in 3.5-4 hours. Our checked luggage had already been taken and with it, clean clothes, toiletries and other items that could have made the waiting more comfortable. After coffee and a snack we decided to check in to the capsule hotel at Narita. Minimum stay was one night at that hour of the day - for stays after 6pm. While I appreciated that Cathay got us out later that evening, the plane we flew was one of the oldest in the fleet: the seats did not recline at all so it was very uncomfortable. It was a late night flight but no one was offered pillows or blankets. (I did receive one upon request). We arrived in Hong Kong in the early hours of the next morning - 3 hours late - after the airport train had finished running so I paid for a taxi home which I normally would not need to do since I already had a train ticket. so my flight experience did cost me some extra money this trip."
Voordelen: "Good service"
Nadelen: "1-hour delay due to inclement weather"
Nadelen: "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."
Nadelen: "More than two hours delay"
Voordelen: "Nice flight great service"
Nadelen: "I like everything"
Voordelen: "Entertainment Nice crew from Japan"
Nadelen: "Crew is not heart felt welcome the guest at all, changing face when ask for a blanket or other customers' request. Take long time for baggage check-in even we did for online check-in."
Voordelen: "Best meal service ever, my husband never eats airplane food but gobbled up the dinner and the breakfast served. Seats were comfortable, beverages were readily available, one of the best airlines in the world."
Nadelen: "Didn't have slippers, only socks. Slightly inconvenient having to put shoes back on to run to the restroom, which sometimes have wetness from God knows what."
Voordelen: "Staff was friendly"
Nadelen: "More water should be offered throughout the flight"
Voordelen: "Great service, very polite and concerned with the passenger's well being."
Nadelen: "Nothing needed to be changed. It was a good flight and I had a good experience."
Voordelen: "All around great value. Good food, nice staff, cabin pressure is better because the plane was newer."