Vind goedkope vluchten naar Calgary

Nadelen: "Everything"

Voordelen: "Crew was amazing."

Nadelen: "Took forever to wait in line to board this relatively small plane."

Voordelen: "Everything! I appreciate that the ticketing agent helped me get an earlier flight and I appreciated the gate agent making sure I had a good seat! I love Delta!"
Nadelen: "Nothing honestly"

Voordelen: "Amazing crew and seating. Worth the upgrade to premium."

Nadelen: "Nothing my timing was a bit off it all worked out well"

Voordelen: "Nothing special"
Nadelen: "That was the most uncomfortable and cramped seat I had ever had on a plane flight. Even sitting on the pillow did not help."

Voordelen: "Very good"
Nadelen: "Seat assignments should have be provided at check in."

Voordelen: "Delta app is awesome."
Nadelen: "Really nothing. They did a great job."

Voordelen: "Crew was great especially Fawn. Best flight attendant I’ve had."

Nadelen: "No delays. And have the terminal bridge in working order"

Voordelen: "Seats were horrible, we all booked together and a bunch of my group got bumped to a different flight."

Voordelen: "great flight attendant"

Nadelen: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "Crew superb"
Nadelen: "Better food at a homeless shelter..ugh.."

Voordelen: "Everything went smoothly. Baggage was at carousel before we were, a first."
Nadelen: "Everything was fine."

Nadelen: "The comfort seats are not that comfortable"

Voordelen: "The crew was nice, helpful abd friendly. Very seemed glad to serve us."
Nadelen: "The seats were so close that we could not sleep. You couldnt put your head back or down on table even with pillows. Will not fly Delta again on long flights."

Voordelen: "Great crew and plane arrived on time."
Nadelen: "No entertainment and no place to charge devices."

Nadelen: "My departure from NY flight tv was not working"

Voordelen: "The check in was well staffed and went smoothly and easily. Loved the large movie selection and picture quality."

Voordelen: "Hot towel was a plus"
Nadelen: "The seats weren't that comfortable"

Voordelen: "Snacks & drinks & TV movies good"
Nadelen: "One hostess was very rude & slow forget our headphones Kept getting me to help her with getting attention of other hostesses also very bad at giving snacks and kept my husband and another man waiting for 10 mins while she gathered rubbish despite repeated requests which would have been easy as she was at the front of plane obviously unsuited for this position"

Voordelen: "The leg room in comfort+ was nice."
Nadelen: "I didn't like how the cabin temperature was freezing cold. My wife and I were wearing long pants and sweaters and were still freezing. We asked the flight attendants twice for blankets and each time they said no. I know they had extra blankets but for some reason they did not give us one. I thought that sitting in comfort+ they'd at least give us the comfort of a blanket but I guess not... Oh well."

Voordelen: "Aside from the issue where we had to deplane and wait for another plane, the flight and crew were great."
Nadelen: "The delay from the plane problem."

Voordelen: "The staff at the gate were efficient and very friendly, as were the onboard staff."

Voordelen: "Delay. First it was about 20 min, then 30, then 49 and 55. At the end more than 70 minutes delay. Too much, too frequent on delta!!!!"

Nadelen: "No offers of sandwiches on a 4 hour flight. Smooth flight - very good crew."

Voordelen: "The entertainment"
Nadelen: "Had to pay for bags"

Nadelen: "Haven't left yet!!!"

Nadelen: "4+ total hour delay"

Voordelen: "Makes all the difference to have Flight attendants and pilots all wonderful. Gratefully, ~Elana"

Voordelen: "Crew member Lori was exceptional. Great detail to safety and customer service!"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijke personeel"
Nadelen: "Geen opmerking"

Voordelen: "Rustige vlucht met goede voorzieningen en verzorging. Attent en vriendelijk personeel."
Nadelen: "Geen opmerking."

Voordelen: "I had an open seat next to me."
Nadelen: "Bumpy flight"

Voordelen: "Food available was good."
Nadelen: "Very tight space- could not reach floor when person in front of me moved seat into recline position. Could not get out of seat to go to bathroom when my seat mates were sleeping. Tough to load- tight spaces."

Voordelen: "Het behulpzame personeel in Atlanta."
Nadelen: "De onbetrouwbare procedures bij KLM en Schiphol. Kan niet online inchecken bij Delta: KLM operated. Alleen op Schiphol. Daar ook niet bij machine. Naar een loket. Die meneer geeft aan: stop uw koffer in automaat. Die accepteert niet. Had die meneer ook gelijk kunnen zeggen. Volgende loket. Die mevrouw geeft groen Delta label: uw bagage wordt in Atlanta direct doorgezonden naar Kingston. Ik loop dus door in Atlanta. Maar behulpvaardige meneer melde: uw bagage wordt niet doorgezonden. Nooit uit Amsterdam. Wie moet ik dan geloven? Ik toch maar wachten. Blijkt koffer toch van bagage band in Atlanta te komen. Als ik op Delta/KLM info had vertrouwd, was mijn koffer dus pleite geweest, want niet doorgezonden. Geplande tussenstop duur van 2 uur was volgens douane te weinig. Dat klopte. Haalde maar net vlucht Atlanta/Kingston."

Voordelen: "Entertainment"
Nadelen: "Erg opeengepakt geklemd. Mijn bloed stolde bijna."

Voordelen: "Excellent customer service. Friendly and helpful crew."
Nadelen: "Seats where still small in business and first class."

Voordelen: "Some "perk" for Diamond status on Delta to get to a shorter security line, but customs and immigration was... customs and immigration."
Nadelen: "No available SkyTeam lounge unless you had a business class ticket. As a Diamond flier, I can always access the SkyTeam lounges. Audio for boarding was a little unclear so there was some confusion at boarding. For reasons unknown, my bag was moved from one overhead bin to another. Very frustrating since I board early to avoid this confusion and hassle."

Voordelen: "Fast and efficient boarding again! Most impressed!"

Nadelen: "Flight was delayed for an hour. That left around less than 30 minutes to on-board. More than 20 people missed their connecting flight too. The staff was way too confused. After asking what are the options no one knows how to reschedule and all kept saying that can only happen once you land to calgary."

Voordelen: "It was good"

Voordelen: "There were no problems at all, the only thing some times the entertainment would go out or slow, nothing else."

Voordelen: "Good for an economy flight"
Nadelen: "Too long"

Nadelen: "No food or beverage service"

Voordelen: "The agent on my departure flight at the ATL airport was amazing, boarding was quick, the flight attendants were great! I had an overall great experience."
Nadelen: "Turbulence was pretty bad both flights."

Voordelen: "Canine crew were perfect and kind"

Voordelen: "Quick Trip, Friendly Staff"
Nadelen: "Spacing of seating due to covid."

Voordelen: "Boarding a smooth flight"
Nadelen: "Food absolutely"

Nadelen: "Quand on ne laisse que 5 mn pour sortir d un avion pour embarquer dans le suivant qui est à l autre bout de l aéroport .... même un champion du 100 mètres nu arriverait pas! Et voir l avion encore là avec la passerelle passagers et si on nous dit c est fini!!! Difficile à accepter!"

Nadelen: "Un avion qui part à l heure est un avion qui arrive à l heure."

Voordelen: "Équipage très agréable et accueillant et équipé de pilotage très bonne"
Nadelen: "Encore un retard...cette fois de 45 minutes"

Voordelen: "Le personnel de bord toujours aussi professionnel, accueillant et agréable"
Nadelen: "Retard de l'avion: de plus en plus récurrent."

Voordelen: "Service was very good"

Voordelen: "Crew, seat"

Voordelen: "In The Austria my flight was terrible couse the official people didn’t help me I was with my baby I needed help for stroller for suitcase or something else just the guys watched me with they sad face , they didn’t was nice with me !!!"
Nadelen: "I don’t know I was nervous in Austria just I need to tell you for Washington it was the nice trip to Washington from Washington I had just better thiothere"

Voordelen: "Nothing. I will never put her tickets from From here again."

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Voordelen: "Nothing"
Nadelen: "The etickets: 2573481877010 and 2573481877009 , flight 0073 Viena to Montreal, June 17. The baggages didn't arrive in Montreal (YUL) final destination and was reported in person at the airport but the customer service representative forgot to provide a claim ID number. The following baggages having the bagage tags: LH 093506 and LH 093492 did not arrive at final destination Montreal YUL! Please investigate ASAP and get back to us! I've spent upon arriving at home two hours on the phone and customer service representatives from YUL were totally not helpful in solving the problem!"

Nadelen: "Ils ont changé mon vol a la dernière minute"

Nadelen: "Etre a l heure et avoir une petite collation autre que les chips et ne pas avoir besoin de prendre la navette."

Nadelen: "Complete experience and issue, resolution"

Voordelen: "This was a flight operated by Austrian Airlines, which does a substantially better job than United."
Nadelen: "Poor selection of films on the entertainment system."

Nadelen: "Le personnel masculin devrait savoir que tout voyageur n'est pas forcément bilingue. Le repas était vraiment insuffisant. Le petit-déjeuner a été servi 1H avant l'atterrissage! ce qui laisse peu de temps pour se restaurer ainsi que pour la suite... oblige le personnel de cabine à courir pour le rest"

Voordelen: "The food is poor"
Nadelen: "The ffood could be better."

Nadelen: "Staff is not friendly, does not offer assistance or ask if you need anything."

Voordelen: "Prima voor 1 uur vliegen"

Voordelen: "Personel Très sympa et pilote top"
Nadelen: "Pas de distraction"

Voordelen: "Choix de films et jeux pour enfants, repas correcte"
Nadelen: "Personel trop rigide et pas très à l écoute des enfants"

Voordelen: "Lost my luggage"
Nadelen: "Not loosing my suitcase!"

Nadelen: "30min late arrival. Still was ok."

Voordelen: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Nadelen: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Nadelen: "We are regularly taking this flight for end of the year snd in summer. For no reasons whatever if it is in France or in Vienna, the flight is delayed of minimum 2 hours! It was the case once more the case. And all without communication as it is normal! And it looks like this is normal as the flight from yesterday was also leaving at 19h05. This is a joke."

Voordelen: "Nothing at all."
Nadelen: "Couldn’t get on the flight due to two cancellations of prior connecting flights. Utterly, totally unacceptable - and no explanation of why."

Nadelen: "Collation non adaptée au menu spéciaux demandés (vegan)"

Nadelen: "L’aéroport de Vienne qui ne dispose d’aucune aide pour les transferts : il faut trouver les panneaux bien cachés dans un labyrinthe... et 2 contrôles des bagages durant le transfert alors que nous arrivions d’un vol international."

Nadelen: "Paid 1,000$ and we got a standby ticket. How is this possible? Will not book through Kayak again."

Voordelen: "Friendly flight attendants."
Nadelen: "Lost baggage is never good."

Voordelen: "Everything was good"
Nadelen: "Red uniforms are ok but red tights awful"

Voordelen: "Very good flight crew. Decent food and nice entertainment."
Nadelen: "Poor web site. Very poor boarding crew. Boarding crew made no announcements for who must get re-elected ticketed for shares carrier tucked or web site ticketed passengers. No prep boarding plan given therefore mass at gate."

Nadelen: "Il a fallu courrir pour attraper l'avion aucune information assistance pour trouver la porte C et mon bagage a ete perdu"

Voordelen: "Great food. Exceptional service. Clean airplane and toilets. The whole flight was smooth and comfortable. And we were in coach!!!"
Nadelen: "All was great."

Nadelen: "the entertainment was broken, they didn't offer WIFI. the crew was very rude and crabby."

Nadelen: "They lost my bag and refused to deliver it to my house once it was found. It is still at the airport"

Voordelen: "The service was superb!"
Nadelen: "The flight was too short."

Voordelen: "Staff welcoming and courteous. Flight nice and quiet"
Nadelen: "Nothing"

Voordelen: "Staff very welcoming"

Nadelen: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Nadelen: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Nadelen: "Missed my flight!!!!!"

Voordelen: "Everything was at the good level. Professional people to work with."
Nadelen: "Not enough room for overhead bags. Had to put mine in the front of the plane while I sat at the back of the plane. What I really didn't like is that I called Kayak to include my Global Entry number on my boarding pass. They said it would be there and when I printed it, it wasn't. So coming back into the states and thru customs took waaay longer than it should have with those chaotic and ridiculously long lines. I didn't bring my Global Pass card with me and will from now on!"

Voordelen: "The air crew service"
Nadelen: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Voordelen: "The air crew service"
Nadelen: "1. No option to pay for a second luggage; the company website very unclear about the luggage policy; no contact information as well as no web payment service; days before my flight, spent a lot of time and efforts to know that I could pay for a second luggage at the airport on my departure; 2. Paid $120 or so for the second luggage!!!??? After decades flying Austrian I will try switching to your competitors."

Nadelen: "Our flights there were postponed causing us to miss out connecting flights, we rescheduled with a different airline. The same thing happened coming home. Austrian was a complete disappointment going there and back."

Voordelen: "Not much"
Nadelen: "Lateness and virtually no food at lunchtime"

Voordelen: "That it is over"
Nadelen: "Check-in to Canada not possible when passengers have third country passport and Canadian residence card. A combination, although very common, proofed to difficult for AUA personnel. Because of check-in delays lousy seats and miserable overall experience."

Voordelen: "Yes, Very good"

Nadelen: "The plane is so old..,"

Nadelen: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Voordelen: "The crew was amazing, flight on schedule and good entertainment."
Nadelen: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Voordelen: "Crew was great, very responsive and hospitable!"
Nadelen: "more lunch choices, especially choices without dairy products."

Voordelen: "Crew helpful. Food good."
Nadelen: "Better range of movies please"

Voordelen: "Great crew, comfortable seating with enough leg room."
Nadelen: "Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated"

Voordelen: "Very professional"
Nadelen: "Lost luggage"

Voordelen: "Crew was helpful and food was very good"
Nadelen: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Voordelen: "Nice staff and no delay"
Nadelen: "Instead of crisps maybe a bit of cheese or crackers"

Voordelen: "The crew is really welcoming"
Nadelen: "The seats are too narrow and a bit too hard"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Nadelen: "Entertainment"

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "The flight crew was so friendly and the food was really good."

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "Flight on time would have been good when you have a late evening arrival. Long wait for luggage at Birmingham airport."

Voordelen: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Nadelen: "If I knew how to recline my seat earlier. I did try several times"

Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Voordelen: "absoluut geen klachten"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "I love the food"

Nadelen: "Uitermate tevreden!"

Voordelen: "Seating is tight. The crew was great !"
Nadelen: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Nadelen: "Vertraging"

Nadelen: "The overall travel was good, no wifi and the entertainment system had a faulty headphone connection, and no place to charge devices other than through a USB port"

Voordelen: "All good"

Nadelen: "Faultless handling of weather delay, causing missed connection and flight transfer. A well oiled machine, thank you."

Voordelen: "Friendly and efficient crew. Flights were on time if not even early."

Voordelen: "The service"
Nadelen: "The food."

Voordelen: "Best airline in the business quick efficient and outstanding service What else can you say"

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "The staff tried to help me when it was evident we would not arrive on time"
Nadelen: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Voordelen: "Good selection of movies."
Nadelen: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Voordelen: "Friendly crew."
Nadelen: "So many people on a 747!!"

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Voordelen: "Good Experience"
Nadelen: "Nothing much"

Voordelen: "Premium economy service was good."
Nadelen: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."

Nadelen: "Le menu est à améliorer"

Voordelen: "Free Wi-Fi and entertainment. Landed early."
Nadelen: "Way too crowded during Covid, every single seat was taken. Then, to make things worse, they let people in with food so they'd have the excuse to unmask in-flight. On top of which, they passed around snacks (in a 2-hr flight?? during Covid??) so 80% of the plane took their masks off to eat their pretzels and drink their water. Unacceptable."

Voordelen: "The plane wasn't super full so I could spread out more than if there had been someone next to me. The cabin crew was friendly."
Nadelen: "Seats are too close together. 9 boarding groups is excessive. No one boarded between groups 1 and 6 basically. Maybe makes sense for larger flights, but for a smaller one 4 groups would have sufficed and been less confusing."

Voordelen: "Everything was amazing"
Nadelen: "More snack options"

Voordelen: "Seats seem to get smaller but overall a good experience"
Nadelen: "Seat room"

Voordelen: "The size of the plane."
Nadelen: "Wider seats. More entertainment options other that the Limited Live Television options."

Voordelen: "Quick boarding"
Nadelen: "American's coach seats are NOT that comfy"

Voordelen: "Once boarding, we didn’t wait long for take off."
Nadelen: "Being on time."

Voordelen: "The flight actually arrived ahead of schedule!"

Voordelen: "I’m home"
Nadelen: "Ran almost an hour late with. I explanation of why. No seat power - first class had mediocre seats. No foot rests and not very comfortable"

Voordelen: "Crew bemoeide zich op deze korte vlucht met niemand. Bracht wat te drinken rond. Verder niet."

Voordelen: "Crew was professional and courteous. Several young children on board and they really helped the parents with juices for the kids and assitance putting the accesories into overhead bins."
Nadelen: "Wifi did not work at all during flight. No entertainment. Seat (economy) very narrow and poorly padded. NOT COMFORTABLE! This was new equipment 737-800. Terrible plane seats."

Voordelen: "comfortable seats"
Nadelen: "food"

Voordelen: "All the service was good"
Nadelen: "I am handicapped and there was no attendance at the gate once I arrive in Honolulu, no wheelchair assist to help me to the baggage terminal."

Voordelen: "Crew was very nice and accommodating"
Nadelen: "Seat was uncomfortable but then again it was coach, not first or second class. Back hurt during flight and may consider paying to upgrade next time. Also not given a lot of space/ leg room."

Nadelen: "New York to Fresno Glight delayed 2 hours."

Nadelen: "I am glad I am still alive"

Voordelen: "Coffee"
Nadelen: "Only snacks available at 5am"

Voordelen: "1) Puntuality in departing and arrival times 2) Very pleasant crew members"

Voordelen: "De stewardessen in t vliegtuig waren erg aardig en hulpvaardig"
Nadelen: "Nieuwe regels waarbij je je koffertje onder je stoel moet plaatsen of extra moet betalen om hem in de ruimte boven je hoofd te mogen plaatsen. Er is wel 5x gevraagd of ik wel zeker wist dat die van mij onder mijn stoel paste!!"

Voordelen: "Entertainment was great, amenities such as USB charger and outlets were convenient. Flight departed about 10 minutes early and arrived early as well! Crew was friendly."
Nadelen: "Food was not great."

Voordelen: "The gate agents took great initiative to line up new fights for possible missed connections."
Nadelen: "Didn't appreciate an hour delay because a crew member decided not to go to work today and there seems to be no planned contingency staff at the airport for early morning fights. Made me late to PHX, and I had to run across most of the airport to make my connection."

Voordelen: "Flight was on time and crew was pleasant."
Nadelen: "Very small aircraft that didn’t even have a working bathroom. All roll-ons had to be checked because overhead bins were too small to hold. Seats didn’t recline and rows were too close. Very uncomfortable aircraft."

Voordelen: "Crew"
Nadelen: "Comfort"

Voordelen: "Pilots that did show up were pleasant and made the best of the situation."
Nadelen: "No scheduled pilots for this flight. Pilots that did arrive had their schedule rearranged---they showed up to work thinking they were flying to Seattle. They were asked to step in to fly to Denver instead---20 minutes after our scheduled takeoff time; not horribly late, but seemingly disorganized, which leads to all kinds of thoughts about AA overall competence."

Voordelen: "Nice people to fly with"
Nadelen: "nothing"

Nadelen: "The plane was delayed about 3 hours because of mechanical difficulties. After several hours we were moved to another plane...should have been done way earlier."

Nadelen: "Seats very narrow. Not enough legroom."

Voordelen: "Dat er qua breedte aardig wat ruimte was"
Nadelen: "Dat de gordel eigenlijk net te krap was"

Nadelen: "A hot breakfast would have been nice."

Nadelen: "Change of gate without notice because of this I lost my flight and I had to stay at the airport overnight the next flight was seven next day and the person out of content wass not nice at all she was so rude that didn’t make it easier for me !!"

Nadelen: "Flight connections time was not enough for mam with infant.we missed the flight should better set up that kind of big airport"

Voordelen: "Food was okay.."
Nadelen: "Had a bulk head seat that turned out to be not one."

Voordelen: "Delicious food. Very smooth flight had a great time traveling with this airline"
Nadelen: "The seats were uncomfortable and tight."

Voordelen: "Like the 777-200. Not bad seating for coach."
Nadelen: "Delay and boarding in Germany we had to ride a bus out to the plane"

Voordelen: "Once in the air things went well."
Nadelen: "We spent more time on the tarmac than in the air. The plane was unusually noisy on landing. There was little room"

Nadelen: "The plane was very outdated and the food was poor. Flight attendants were very rude."

Voordelen: "It was nice that I had a seat empty next to me, allowing for extra room. Flight was a little early in landing in Dallas, allowing for extra time for a short layover to find my terminal and gate for my next flight."
Nadelen: "All was good."

Voordelen: "Awesome crew. On time."

Voordelen: "salio y llego en tiempo. La tripulacion fue muy cordial"
Nadelen: "hacia mucho calor en la cabina"

Voordelen: "Exit row seating."

Voordelen: "Boarding the plane from the back first saved longer queues. Unfortunately people cheat and the boarding officers don't send them back to the right queue. Toilets were clean. Staff excellent. I was glad all my flights were stuffed to the gunnels. Presumably that is best for the environment rather than lots of planes with fewer passengers in each."
Nadelen: "Passport control with new computer ID checks was fast. Baggage was slow coming. I booked through Netflights and they didn't book me a good seat. If I could have changed it myself they should have told me. On the way to Tampa on 3rd March I couldn't check in within 24 hours and had to wait half an hour while they changed our plane. BA used to do short science programmes which I loved. Shame these have finished."

Voordelen: "I didn't go with AA, I was rebooked with Jet blue but AA would have been just fine"
Nadelen: "LATAM had a 12 hour delay which caused me to miss two flights. They tried to blame AA for it. Latam also tried to blame AA when they lost my bags on the way there."

Nadelen: "Live Tv CNN did not work"

Voordelen: "Worst customer service I have ever experience"
Nadelen: "They canceled my flight to Florida due to hurricane then refused to refund my return flight ticket. How can I fly back if I never made it there. Bunch of thiefs kept my money and they never got me to my destination."

Voordelen: "A short flight that was even shorter because we arrived early. Luggage arrived promptly at Baggage Claim, too. American has flights between Chicago and New York practically every hour, which is very convenient. They might as well have a shuttle. Gate staff and flight attendants friendly and helpful. Love the upgraded individual consoles for the entertainment."
Nadelen: "Nothing"

Voordelen: "The Crew was really kind!"
Nadelen: "We left over 1.5 hours late, and they told me I would make my connection. The crew said they usually wait for connections if they are that close. I missed it by 5 mins."

Voordelen: "The flight was fine"
Nadelen: "The airline personel (flight attendants, people at desk) seemed disorganized. When I hadn't been served a meal (apparently was overlooked as I was in a middle seat), it was almost impossible to get someone's attention, and then there was no acknowledgment or apology of the problem. Boarding was also disorganized; not as clear as it could be who was supposed to be getting on the plane when. Also leg room in coach is really cramped for a long-transatlantic flight."

Voordelen: "Food was good"
Nadelen: "American Airlines gave away my upgraded seat that I paid for. Eventually gave a refund, but was unapologetic."

Nadelen: "When I spoke with a manager he was callous and told me things happen."

Voordelen: "Overall, I'm pleased with BA."
Nadelen: "This flight didn't have the individual TV screens."

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Voordelen: "Everything was good except the long layover"
Nadelen: "Shorter layover"

Voordelen: "Yes"

Voordelen: "Brussels airport clearance was quite efficient"
Nadelen: "Better instructions at the airport"

Nadelen: "The entertainment choices needs updates and more varieties I believe."

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "It was ok"
Nadelen: "NA"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Voordelen: "Short and timely. Flight attendant was great with kids."

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Nadelen: "It was hard to keep the washrooms clean despite the effort"

Voordelen: "Ok"
Nadelen: "Ok"

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Propreté de l'avion à l'aller."

Nadelen: "Wasn’t given a blanket"

Voordelen: "Good Staff, Good Service, On Time Departure and Arrival"
Nadelen: "The ticket price was so expensive"

Voordelen: "Retard de 45 min"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "good"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "good"
Nadelen: "the fact I bought a new ticket"

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Voordelen: "On time"
Nadelen: "Small aircraft. Not enough space. I was asked to check in my hand luggage. Austrian airlines should change the aircraft they use for this route"

Voordelen: "Rien"
Nadelen: "6 heures de retard à destination dans l'indifférence totale"

Voordelen: "Nothing special"
Nadelen: "No newspaper"

Voordelen: "The stewardess"
Nadelen: "Food"

Nadelen: "Problème à l'enregistrement en ligne car mon billet Air Canada n'existait pas dans la base de données Brussels Airlines. Cela m'a valu presque 2 heures de téléphone avec Air Canada (0.15 euro la minute). Et puis au comptoir d'enregistrement, nouveau gros problème, celui-là très grave à mon sens. L'agent de comptoir m'a dit que je n'avais pas d'ESTA, donc que je ne pouvais pas partir, alors que j'en avais un. En pleine panique, j'ai appelé ma mère qui heureusement a retrouvé en 5 minutes dans son ordinateur mon numéro d'ESTA. Cela m'a causé une très grosse frayeur, car c'était presque le moment de la fermeture de l'enregistrement, et m'a vraiment gâché le voyage. Je me plains donc franchement du manque de gentillesse et de la qualité du service de l'agent de comptoir. Je précise que j'étais en billet retour, donc il aurait été facile à l'egent de penser que j'avais un ESTA puisque j'avais fait escale à Chicago aussi à l'aller."

Voordelen: "C est le meilleure pays de l Europe"

Voordelen: "Repas"
Nadelen: "Retard devteois heures"

Voordelen: "Tout etait cool"