Vind goedkope vluchten naar Mombassa

Voordelen: "Crew was ok, food and drinks was enough for 1,30 hour flight."
Nadelen: "I really expected more from Austrian airlines."

Voordelen: "Food was quite good, and they were great about continually offering beverages throughout the flight."

Voordelen: "The crew was good. They were friendly and efficient. One did forget to return with a promised coffee but she apologized when I spoke of it to her."
Nadelen: "1. no air conditioning until the plane was in the air. It was STIFLING on the runway. 2. no power sockets to charge devices"

Voordelen: "Nothing. I will never put her tickets from From here again."

Nadelen: "Was very satisfied with everything."

Nadelen: "Complete experience and issue, resolution"

Voordelen: "We could walk around as needed. No restrictions. Free wine with meals!"
Nadelen: "Staff not friendly or offering of assistance."

Voordelen: "Prima voor 1 uur vliegen"

Nadelen: "30min late arrival. Still was ok."

Voordelen: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Nadelen: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Voordelen: "The boarding process was short and quick. Entertainment choices were excellent."
Nadelen: "I was hoping for a more traditional Austrian meal but the food was just fine."

Nadelen: "Boarding process was not easy to hear and it was unclear where the line for our gate ended and the line for the gate right next to ours began"

Voordelen: "Overall it was a good trip and staff was helpful."

Nadelen: "My parents were traveling, they dont speak english and I verified with Austrian airlines that they would be assisted at the gates and that they had the correct visas for each airport they had a layover in. I was assured there would be no problems. Upon boarding they were not able to get on their flight. I have never had so many communication issues and frustrations in the middle of the night with an airline. disappointed."

Nadelen: "No place to put my feet. No foot room"

Voordelen: "food was great. Slightly cold in cabin."
Nadelen: "had a narrow connecting flight VIE to MUC, VIE flight was delayed and had to catch MUC to IAD flight in less than 15 min. One luggage was missing at baggage claim, but as DC/ Baltimore is home, luggage arrived in 48 hrs. All is well that ends well."

Voordelen: "Safe trip"
Nadelen: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Voordelen: "The flight was short and got us there"
Nadelen: "This was not business service. The seats were uncomfortable, virtually no leg room."

Voordelen: "Crew was nice and very accommodating. Food service timing was good. Restrooms serviced every one efficiently. Electronic service outlets are quite helpful and thoughtful."
Nadelen: "Only at boarding we were notified to be TSA screened, we ended up the last passengers to board and caused flight delay... Electronic check in did not provide food selection, specially for individuals who suffer some food allergies... Boarding process to be revised taking in consideration last minute matters to be better coordinated."

Voordelen: "I like everithing was great . Thank you ."

Voordelen: "Very pleasant staff on the plane and in the airport. Economy Seats are more comfortable than some other airlines. Food is good."

Nadelen: "THey denied me and I lost all tickets including back trips as well. Nobody helped me to change tickets, they just care about money and reselling my tickets to other passengers."

Voordelen: "Macedonian staff were very helpful when I arrived early to get me checked in and situated"

Nadelen: "We were almost three hours late on arrival. Being at VIE airport after midnight with no buses going home is no fun."

Voordelen: "The flight was comfortable and very timely."
Nadelen: "Very little leg room."

Voordelen: "Personal entertainment screens, average choice of movies."
Nadelen: "2.5 hrs late departure with little information meantime, almost missed our connection. our luggage did not arrive with us. Poor food, almost no service during flight."

Voordelen: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"
Nadelen: "We ended up being rebooked from Austria near to Egyptian air on route to Cairo. This was the best thing that could’ve happened as Austrian air was inferior. Egyptian error on the other hand had very gracious staff, very comfortable seating, and while the food was average it was better than Austrian air"

Voordelen: "too short to tell."
Nadelen: "Not applicable"

Voordelen: "If you have to fly coach, this was the way to go. The star were lovely, plane clean, food was good. Very nice flight from LAX to Vienna."

Voordelen: "Friendly staff"

Voordelen: "Smooth strait flight, friendly polite crew"

Voordelen: "Comfort was good because I had a whole bench to myself!"

Nadelen: "My father and I were seated in biz class but were unable to sleep because of a fan noise directly over our seats in Row 9. We complained to the attendant about it but she was unable to determine the cause. Many hours later, a different crew member identified the noise source and stopped it by simply flipping a switch. This disruptive noise could have easily been avoided but the ignorance of the crew member to whom we complained failed to solve it. By the time the second crew member identified the problem there was not enough time to sleep. This experience was extremely disappointing. We paid extra to fly business class so we could sleep, but this ridiculous crew error fouled our plans. We asked the crew to file a report about it and they did. Look into it. We expect a refund of the extra fare we paid, or else we will never fly Austrian Airlines again. I am an affluent person and I travel internationally 6 times per year. You would be smart not to anger me and lose my business."

Voordelen: "see above"
Nadelen: "see above"

Voordelen: "Love the coordination"

Voordelen: "Ok food, on-board personnel friendly. Seats could use a tad more space but were ok for economy"
Nadelen: "Boarding personnel in Vienna was very unfriendly and didn't inform us of the need for a new boarding pass during transfer"

Voordelen: "Ok good, on-board personnel friendly. Seats could use a tad more space but were ok for economy"

Voordelen: "The seat was comfortable."
Nadelen: "We were advised to arrive at the gate 45 minutes before departure. We waited an hour and a half more until we boarded. The plane was late on arrival but there were no announcements. No one knew what was going on or when we would board. There was no food served whatsoever. Just beverages. There was no entertainment."

Nadelen: "Poor service, will not fly again with this airline"

Voordelen: "surprisingly tasty meal, smooth and on time flight"
Nadelen: "boarding in Vienna a bit chaotic , mostly caused by requirement to register passport for transatlantic flights"

Voordelen: "Pillows were great, blankets clean and comfy, food was even good, staff was extremely helpful and polite.."
Nadelen: "nothing, it was a great flight from beginning to end"

Voordelen: "Crew friendliness."

Nadelen: "No entertainment - probably due to short flight time. On my flight from la to vienna the entertainment was remarkable."

Voordelen: "The female attendants were nice."
Nadelen: "The male attendants, who were on my side, were not very attentive. I had a small child with me and they didn't seem to realize the challenges associated with what I was doing. Also, my child's screen would not work most of the time, even though I told the attendants."

Voordelen: "The pilot did a great job landing the plane in high winds."

Voordelen: "It would be nice to see AUA learning from other airlines on how to board a plain. To date it is chaotic, unorganized, messy and unnecessarily unfriendly. Interestingly enough it compares well to the non-existing system for lining up at Skilifts in Austria: Use force to squeeze everybody around you or cheat your way in sidewise. Not exactly my cup of tea."

Nadelen: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Voordelen: "My bag didn't make my connecting flight so I guess they upgraded me because of that. Exceptional service, food and comfort. Ground staff at Vienna and crew were wonderful."

Voordelen: "Flight attendance were amazing Smooth flight Comfortable seats"
Nadelen: "Boarding was very unorganized"

Nadelen: "Nothing really, everything was great! Flight was just extremely long!"

Voordelen: "This was our first time experience and we appreciated the dedication and the level of safety the crew administered, especially during this time of Covid 19. Thanks"
Nadelen: "Just keep up the good work."

Voordelen: "wery slow working."
Nadelen: "The fod. Never Etiopian again."

Voordelen: "Tout ce ok"
Nadelen: "Vraiment ce complet leur service"

Nadelen: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"

Voordelen: "The crew was very nice and all flight details were available and constantly updated."
Nadelen: "Ethiopians App for self check-in."

Nadelen: "Addis Ababa is chaos and not clean."

Voordelen: "Crew was helpful, everythinf fine"
Nadelen: "The food was not so good. Bit cold.."

Voordelen: "everything was pretty adequate"
Nadelen: "they skipped me when they passed out food and never came back."

Voordelen: "Excellent seat"

Voordelen: "Very conformable and quiet."
Nadelen: "Nothing very nice flight."

Voordelen: "The staff and flight attendants were pleasant. Good entertainment and comfortable enough seats."
Nadelen: "I wasn't looking forward to the 11 hour flight, however the 4+ hour delay was a significant inconvenience. We were on the tarmac in Abidjan for almost an hour, before we were informed that there were some technical issues. We were told it was a minor issue, until clearly it was a large enough issue as a lot of time passed by. Air stopped flowing so many passengers including myself became uncomfortably hot and dehydrated. The flight attendants only came down the aisle once with water, which was not considerate enough given that the air stopped flowing. Finally close to two hours later passengers we instructed to disembark without mention of how long the wait would be. We re-boarded the flight after about an hour and only then were informed that there was not enough power to fly the plane. Once we took off the air flow returned and the flight overall was pleasant. While safety of course is a priority, especially for a long overnight flight, communication could have been much better."

Nadelen: "It took 45 minutes for a flight attendant to respond to my call despite me calling dor assistance every 10 min. I had an issue with my tv screen and was not able to use the in flight entertainment I am very dissatisfied with such poor care and professionalism from your staff. This was something that should not have taken 45 min to get solved and even worse despite the call light being on multiple flight attendants walked by and did not even bother to question why the call light was on"

Nadelen: "The delay was too much"

Voordelen: "I liked the services of the air hostess: they were very polite. The flight was also very comfortable and enjoyable."
Nadelen: "The person who gives information should speak the English language portion slowly and clearly for better understanding of passengers"

Nadelen: "flight was cancelled and i only got to know it after traveling first leg of the tip - then got rerouted for next 36 hrs. Now acceptable for both KAYAK and ET Airline"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Très bien en général"
Nadelen: "RAS"

Voordelen: "Tout en général"
Nadelen: "Ce serait bien que l'équipage parle Français sur des vols pour Paris"

Voordelen: "Staff was pretty helpful and you could mostly get what you needed if you didn't mind going back to the galley for it."
Nadelen: "Boarding was literally unsafe (too many people going down an escalator into too small an area). Terribly bland food. Buttons on the seat rest too easy to push accidentally (for things like the light or to call a flight attendant)."

Voordelen: "Agreablement surprise de la qualite de la compagnie."

Voordelen: "Although we had abou an hour delay, we arrived only thirty minutes after the scheduled time. The flight crew was very nice and friendly."
Nadelen: "The touchscreen did not work very well; was only able I o see one movie but is was an overnight flight so it wasn’t too much at a hassle."

Voordelen: "Everything was great."
Nadelen: "Nothing"

Nadelen: "Spent 10 hours in a broken seat... wouldn’t recline. Screen on next seat was broken so I couldn’t move there. Bathroom out of toilet paper and at the end of the flight there was SO MUCH TRASH AND STUFF EVERYWHERE it looked like the ground at an outside 3 day concert. I’ve never seen such a filthy plane. And the food needs improvement."

Nadelen: "On board attendants not the friendliest Kids food options very limited"

Voordelen: "la prise en charge surtout lors du changement du vol ou j'ai recu la notification"
Nadelen: "les repas qui sont dans la monotonie"

Voordelen: "Oui j aime"
Nadelen: "Oui"

Nadelen: "old, uncomfortable plane with no entertainment system. miserable experience"

Voordelen: "Nightmare , I am separated from my baggage since 28/Feb. until now and the airline is incapable of providing the real status of my baggage."

Voordelen: "Meals were pretty good and a screen that had entertainment and could charge the phone. Baggage allowance helpful"
Nadelen: "Little tight on leg room."

Voordelen: "The overall work ethics and the ease of boarding was awesome as well as time line, for hotel transfer due to layoff time was also excellent"
Nadelen: "Nothing really"

Voordelen: "Les facilités accordés lors du transfert à Addis"
Nadelen: "Pas de divertissement pour les enfants"

Voordelen: "L'accueil, la disponibilité du personnel et le vol sont très bien."
Nadelen: "Les vols sont courts, il n'y a donc rien pour divertir les enfants."

Nadelen: "The plane from Entebbe to Addis Ababa was very old with tight seating."

Voordelen: "ET's on board crew is excellent. The food is great."
Nadelen: "Delay.....again."

Nadelen: "Did not provide special meal although I called ahead to request it. Connecting flight left before we arrived to Addis Ababa. Customer service tried to encourage the thought that putting us on a different flight was a courtesy..."

Nadelen: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."

Nadelen: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."

Voordelen: "Great cabin crew and food"
Nadelen: "Very old aircraft with broken seats"

Voordelen: "L'équipage"
Nadelen: "On été très en retards de Addis à abuja et arrivé à kano il fallais attendre plus d'une heure."

Voordelen: "Absolutely nothing. The plane was hot, stuffy and very uncomfortable. The food was terrible and the staff was rude."
Nadelen: "The staff, the food, the entertainment, the cabin being extremely hot, the plane being so incredibly old!!"

Nadelen: "Crew was not friendly and seemed to ignore my requests. Seat was not comfortable. Food was okay."

Voordelen: "Courtoisie du personnel de bord. Notre transit de 45 minutes était bien réglé. Chapeau Ethiopian."

Voordelen: "friendly staff"
Nadelen: "Poor entertainment system"

Voordelen: "The flight was ok, left late but didn't impact our arrival time."
Nadelen: "Tray table was very dirty, restroom not cleaned or refilled, generally unkempt."

Voordelen: "New aircraft 777 from Boeing"
Nadelen: "Food was so poor. Only option was chiken"

Voordelen: "Cabine business confortable pour la catégorie 180 degrés avec un angle"
Nadelen: "Attente à l'embarquement et les plats ordinaires"

Nadelen: "The waiting time for the connecting flight to was far too long...."

Nadelen: "Hi, I have asked 3 members of the crew to get me a glass of water from the time I boarded the flight. It took 45 minutes for them to hand me a glass of water. I have to wait till they all got settled. Only when them to start the service they were able to give me some water. I was really thirsty otherwise, I wouldn't have to ask for three members. I think it's important that they respond more promptly and do a quick service considering the long flight we have."

Voordelen: "1. Nice flight 2. flight attendants good customer service skills"
Nadelen: "Equipment issue-tv not working well , unable to charge my cell phone USB port not working. 2. Food on my return flight was terrible I am a vegetarian was mostly served warmed up frozen vegetable which were terrible 3. Return trip set next to noisy people, had coffee spilled on my dress, was upset and did not enjoy return trip .Grateful for flight attendants who moved me to another seat."