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Voordelen: "Crew very polite and friendly"
Nadelen: "Crew forgot to bring me things twice so I had to ask another crew member on both occasions."

Voordelen: "Crew were amazing and great entertainment"
Nadelen: "Boarding could be better"

Voordelen: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Nadelen: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"

Voordelen: "Very comfortable; excellent service"
Nadelen: "Food"

Voordelen: "Superior standard"

Voordelen: "Cabin crew was amazing!"
Nadelen: "Food was mediocre and we've had better on Singapore Airlines before."

Voordelen: "The crew was terrific. Always smiling and helpful."
Nadelen: "If you need more space economy is a tight fit. It would be better to upgrade."

Nadelen: "Having a reservation on Alaska for the first leg of the trip would have been nice. They didn't expect us, we had no confirmation number that Alaska recognized so we were denied boarding. How much else could have gone wrong?"

Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"

Voordelen: "Tellement mieux que les compagnies européennes"

Nadelen: "Reservation online"

Nadelen: "5 crying babies on a red eye. Don’t know if that can be prevented."

Nadelen: "Satisfied service friendly staff overall satisfied."

Nadelen: "Cramped seats, no leg room, horrible food, stupid COLD snack!"

Nadelen: "without any possibility to call back. or to call again while being late, when arrived with plenty of time before departure. nobody was on the gate. when tryed to do all myself whithin minutes tsa didnt bother to speedup process and it took forever. i missed my flight literally in seconds."

Voordelen: "Service was great on both sectors"
Nadelen: "Premium economy seat is still not comfortable enough in comparison with economy."

Voordelen: "Everything"
Nadelen: "N/A"

Voordelen: "Staff are great and on board service was good. Boarding is always well organised from Changi however it was a full flight and as always half the passengers exceeded their carry on allowance. Rather than addressing this bags were flung everywhere no nowhere within your actual reach during the flight. Very annoying when you are a passenger who does the right thing."
Nadelen: "See above. No in flight entertainment makes you feel like you're flying with the low cost carrier rather than a full service airline."

Voordelen: "the boarding, the attention to detail exactly how i remembered Singapore Airlines from many times i travelled."
Nadelen: "The food was disgraceful, the entertainment, the quality of the movies was poor.."

Voordelen: "The cabin crew were fantastic. Food was abundant. Most boarding systems worked well. Choosing seats was confusing on website so we were allocated seating. The newer planes had a fantastic touch screen entertainment system. The seats on the newer planes were much more comfortable and roomy"
Nadelen: "The small seats are squishy on the older planes. The entertainment system on the older planes were dated and difficult to use. I felt sick after the flight to UK but felt fine coming home after one long flight on a newer plane."

Voordelen: "Movies selection was great."
Nadelen: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."

Voordelen: "Same as my trip to Japan. Crew was great, boarding was easy, seats were pretty comfortable, food was great, and entertainment awesome. Gave socks and toothbrush amenities, along with the normal pillow and blanket."
Nadelen: "It felt a tad bit hot in the plane. No personal vents to adjust to one's own desire."

Voordelen: "Espresso coffee, champagne, crew, headphones"

Voordelen: "So good to get on a flight where I can fit in the seats..."

Nadelen: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."

Voordelen: "Excellent crew"
Nadelen: "My seat was very hard"

Voordelen: "The trip was uneventful, with the usual excellent service."
Nadelen: "Nothing"

Voordelen: "Everything SIA stood for, we experienced it, despite the unfortunate delay which the ground crew couldn't have done much about."
Nadelen: "Unfortunate delay caused by technical issues. I'm just glad we found it on the ground, instead of in the air. But the delay was REALLY long."

Voordelen: "Staff was polite and accommodating"

Nadelen: "Cabin temperature was really hot."

Voordelen: "Staff worked very hard and were very helpful."
Nadelen: "The staff were run off their feet trying to help the families with babies and toddlers. The flight was not pleasant because of the crying and screaming children around us."

Voordelen: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Nadelen: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."

Nadelen: "Headphones didn’t work entirely for listening to movies. Had to manually hold it in."

Voordelen: "Crew members were very friendly n helpful."

Voordelen: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."

Nadelen: "This flight is on an old plane. The entertainment system was dated and the seats didn't recline properly. Food wasn't very good and they offered a very limited selection considering it is a 7-hour flight. Not worth doing Singapore Airlines business class for this leg."

Voordelen: "New plane"
Nadelen: "Nothing in particular"

Voordelen: "Again very friendly and efficient service ."

Voordelen: "The service crew served us well. They are friendly and helpful"
Nadelen: "Too many Indian movies"

Voordelen: "Safe smooth flight. Timely take off and arrival. Great personalised service. Consistently high service standard is well appreciated."

Voordelen: "The attendants are pleasant to the eye, thats about it."
Nadelen: "I heard so many good things and was left disappointed. The service from staff try to help and be nice but some of them do not care at all, things like too busy to bring a beverage etc was a tad annoying. dont know if i will use them again"

Voordelen: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Nadelen: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."

Nadelen: "The crew was rude when asking me to window shed."

Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"

Voordelen: "Upgraded to biz class, which was fantastic"

Nadelen: "Extremely cramped flight in regular Economy."

Voordelen: "On time. Attentive crew."
Nadelen: "Old TV screen that was difficult to see. Looked like it was from 1990. Limited movie selection."

Voordelen: "New plane"
Nadelen: "Food served 40 min after special meals"

Voordelen: "I am still trying to find my bags. I missed my connection and Jet Blue made me stand in a line to get rebooked for 7 hours. Unprofessional, uncaring. None of this was my fault but everyone who represents Jet Blue treated me as if it were. Never again"

Voordelen: "Gate agent gave us extra legroom after our trip to Australia in the crying baby section. No one's fault, but a difficult 14 hour flight. Thank you again for your kindness."

Voordelen: "All great experience!!!"

Voordelen: "Crew was amazing"

Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Voordelen: "Food and being ontime"
Nadelen: "Seats are too hard"

Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."

Voordelen: "YES--best airline for sure!"
Nadelen: "Congratulations on achieving excellence."

Voordelen: "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Nadelen: "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Voordelen: "I got a very good seat."
Nadelen: "Qatar in Belgrade didn't tell me about alchocol bottle I bought in the Duty Free and that i could not go with it all the way to melbourne even bag was sealed and receipt was visible. I lost $ buying, because custom in Doha had to take bottle. Its not right. Qatar custom could see in Belgrade and didn't tell me and the same in the Duty Free shop."

Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Voordelen: "Awesome leg room in economy. Helpful staff."
Nadelen: "Main courses weren’t all the great."

Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Voordelen: "EVERYTHING!!!"

Voordelen: "The entertainment was reasonable, I enjoyed the festive choices."
Nadelen: "Screaming babies, obese people sat next to me, water rationing, not a pleasant experience. Arrived sleep deprived and dehydrated. I have much better experiencs on a visit to Australia - this was my third time this year!"

Voordelen: "Great"

Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"

Voordelen: "Qatar est une super compagnie rien à redire"

Voordelen: "Super compagnie gentille et agréable"

Voordelen: "The staff was very helpful went above and beyond to help. Everything was smooth from boarding to landing plus everything in between."

Nadelen: "Les repas"

Voordelen: "Foods were great."
Nadelen: "Flight was delayed for 7 hrs in Manila. Then in Qatar, there's no flight available going to Philadelphia. It will be the next morning. But they did very good in assisting us in everything. From food to accomodation. We'll still fly with Qatar Airways. I know there's a good reason for the delays."

Voordelen: "Customer service and food."

Voordelen: "Nice menue, friendly staff, very comfortable seats"

Voordelen: "Service was fantastic as usual for me however it seems women are not treated equally service wise as wife on all 4 legs did not get all the things i was afforded. Lighting, pajamas, bed mattress, meal choice queries etc"
Nadelen: "The need to pull out boarding passes multiple times-like 6 times- and having to be screened Twice. To even buy some mouthwash i had to show boarding passes. Ridiculous"

Nadelen: "Had an 11hr delay overall, 3.5hrs sitting on the tarmac only to be told to disembark for dinner at the airport. Then told that we won't be getting on until 7am the next day, but only really started boarding at 8:30am. By the time we were told about the reschedule to the next morning, it was too late to get a hotel room (too far away) and was told that I could use a 'Quiet Lounge' at the airport (which wasn't quiet). While waiting to board at 7am the next day, ground staff told us that they had to change the plane so there would be a further delay. On boarding, we discovered that it was the SAME PLANE."

Voordelen: "Stewards and Stewardess were very prompt and always had a smile!"

Nadelen: "Peu de nouveaux films"

Voordelen: "Food was excellent. Service was excellent."
Nadelen: "Entertainment was limited."

Voordelen: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Nadelen: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."

Nadelen: "Movies are always the same"

Voordelen: "The 17hr flight went relatively quickly. Much faster than expected."
Nadelen: "The long wait between flights and finding a scheduled flight before mine that I could have taken."

Nadelen: "Too many security screenings including the airline’s itself.!!!"

Voordelen: "Good food"
Nadelen: "Des choices of movies"

Voordelen: "Any time dining, excellent food offering, excellent drink offering, and excellent service. Unbeatable!"
Nadelen: "Lack of crowd control at the gate during boarding. It was hard to squeeze through for business class boarding."

Voordelen: "Access to entertainments"
Nadelen: "CRYING BABY BUT I UNDERSTAND THOUGH"

Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."

Voordelen: "Dans les temps, confortable, personnel aidant"

Voordelen: "The Crew The food"
Nadelen: "Transiting. Made to stay in the airport for over 8hours after a 9hr 35mins flight. I was not happy about it. I hope that, on the return journey, when transiting time would be over 10hours, i would be lodged in a hotel. Thank you."

Voordelen: "Every thing is great."
Nadelen: "Food Seat great service"

Voordelen: "It has good sized toilets"
Nadelen: "Snacks and candy served we're of low quality. No prayer facilities inside the plane. They didn't allow me to pray though I got some empty spot to do so. They brought the issue of safety. While fasten seat belt sign was on I found people standing, walking, using toilet etc but air Crew did never brought up the issue of safety."

Voordelen: "Exceptional service!"

Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Voordelen: "service and staff was polite & friendly"

Voordelen: "The flight got delayed for 4.5 hours. We didnt receive any call, sms or email informing us about the delay. We went to the airport for checkin only to discover that it was delayed! No justification or any reason were given to us. We are travelling with a baby. We had to get a taxi to return to our home and return back to the airport after 4.5 hours. Called qatar airways and send them a xomplaint email. No one cared to answer. The worst flight ever. Will never go with qatar airways anymore"
Nadelen: "Delayed for 4.5 hours. Extremely bad customer service"

Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"

Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"

Voordelen: "J’étais en classe business, rien à dire tout était parfait"
Nadelen: "Le plat principal n’était pas de mon goût mais cela est propre à moi"

Nadelen: "I wish the 777 had slightly wider seats like the A380"

Voordelen: "personnel et atterissage parfait"

Voordelen: "Le personnel de bord, l’accueil... Les bons vins, de qualité Le confort.."

Voordelen: "Same again. A good flight and well fed."

Voordelen: "TOUT"

Voordelen: "Crew was generally very good."
Nadelen: "Flight was delayed by 2 hours"

Nadelen: "The boarding process at Addis Ababa airport was late, slow and very disorganized. Once on the plane, it was very chaotic as passengers did not wait for people to put bags in the overhead bin without passing by, and not all overhead bins were open for loading. Please control this process better."

Nadelen: "too many little children"

Voordelen: "Was punctual. Crew little neurotic"

Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."

Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Voordelen: "L’espace en A380"
Nadelen: "Le repas"

Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"

Nadelen: "Le repas dans le vol dubai-dhaka"

Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "RAS"

Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Voordelen: "The food was very good, the seat was comfortable, the entertainment was great."
Nadelen: "Water could have been offered more frequently. I got a bit dehydrated."

Voordelen: "I am tall and was very happy with the leg room in economy class. Food was tasty."
Nadelen: "Nothing really. Was completely satisfied."

Voordelen: "Hard to say, it wasn’t a good experience. Flying from Bombay to Toronto was really bad."
Nadelen: "They broke my baby stroller, they didn’t bag with or handle with care. It was new stroller all damaged from Bombay to toronto flight."

Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"

Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"

Voordelen: "Great and helpful see ice. Food is good as well. One of the few airlines where flying 24 hours (over 2 legs) is bearable."
Nadelen: "Takes a long time to board and de board the plane, which almost made me miss my connection at Dubai."

Voordelen: "Service et confort"

Voordelen: "Everything about it"
Nadelen: "None"

Voordelen: "The ground staff in Chile. Quite organized and catered to the guests. seamless connection and baggage retrival"
Nadelen: "Ground staff in India gave me wrong info about baggage."

Voordelen: "Vol. Confort. Equipement ICE"
Nadelen: "Rien"

Voordelen: "L’accu, l’hora, enfin tout"
Nadelen: "RAS"

Voordelen: "Très bien"
Nadelen: "Rien à signaler"

Nadelen: "You cancelled my return ticket without informing me or giving a refund. Lied about the refund in the emails you sent me."

Voordelen: "coach in many airlines don't offer any amenity kit emirates still provides the basics socks, ear plugs, tooth brush etc. Food and drinks are good with choices"
Nadelen: "the connectivity offered by emirates and fly Dubai is not a good idea. its loss for customer to pay emirates fare and fly with Flydubai"

Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"

Voordelen: "Loved the spaciuos seats and great leg room. Food superb!"
Nadelen: "Annoying passenfer who peobably drank too much"

Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."

Voordelen: "La variété du programme de divertissement proposé à bord. De quoi passer le temps en vol."
Nadelen: "Le repas servi à bord avec le choix du poulet n’était plus disponible. Je me suis contenté du plat avec les fruits de mer."

Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Voordelen: "Tout était parfait"

Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"

Nadelen: "Accueil personnel Emirates Repas infecte"

Voordelen: "Parfait en 380 silence et confort"

Voordelen: "Staff was wonderful, food goood !"
Nadelen: "More you to stretch out"

Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"

Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."

Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."

Nadelen: "Full aircraft so pick you seats early"

Nadelen: "It was too hot in the plane."

Voordelen: "Can i request for a food that us not pork? I don't eat pork nor shrimp, i will be traveling on the 5th of January again and i don't want that we will be starving again for the second time since last time we never eat for they don't have anything substitute for pork. Hope they will serve some chicken or beef for not everyone will eat pork and to starve while on the plane is not acceptable for we paid for it. Thanks"

Voordelen: "The crew was friendly n the food tastes surprisingly good, though the portion was small. The entertainment was good. and temperature inside the cabin was just right. Boating time was quick."
Nadelen: "Actually I was disturbed that CX offers a tabloid newspaper like Apple daily, especially at this sensitive stage when hk is going through such turmoil instigated and supported by Jimmy Lai’s group. It is offensive that such a biased newspaper is on offer, when there are other Chinese newspaper with a more neutral stand. Cathy has been viewed as a sympathiser of “yellow” rioters because of its involvement by management n crew. Now it just brings it more to the memory how CX might be what the leaked reports that many equipment has been compromised by CX crew onboard. Many of CX customers are from middle class, and it could be a big turn-off. It is unwise to patronise a tabloid newspaper when the owner has been named by China as the culprit of the recent troubles in hk. It’s like offering Al Jazeera news on united airlines entertainment........During the whole trip, I was captivated by these thoughts."

Nadelen: "From the check in, to the food and cabin experience is worsened by far. Check in - no check in line for premium passengers.( really bad experience) Cabin crews could not separate passengers from other cabin consisting using lavatory there fore passengers constantly walk back and forward. (It’s really unpleasant) It’s. Not worth the money to paid for the experience and services."

Voordelen: "Comfortable seats in Premium Economy."
Nadelen: "Seat didn’t recline but moved to a vacant one to sleep. USB charging points didn’t charge my iPad."

Voordelen: "Flight was on time"
Nadelen: "Food Crew"

Voordelen: "The seats are fairly comfortable, and the service was great."
Nadelen: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."

Voordelen: "Just fine.."

Voordelen: "Crew were friendly and premium economy seats were spacious and comfortable"
Nadelen: "Clean the toilets more regularly. One time, the floor was wet and not much paper left in the holders."

Voordelen: "Good meal and serve more food"
Nadelen: "Line up to the plane shouldbe in short time"

Voordelen: "The crew carefull and the seat comfort"
Nadelen: "Cathay Pacific should be open direct rounte from SGN to MEL"

Voordelen: "Everything, thank you. See you next time. The best airplane"

Voordelen: "Enjoyed food and entertainment films."

Nadelen: "Delayed without notice."

Nadelen: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"

Voordelen: "Flight excellent. Service and plane"
Nadelen: "All"

Voordelen: "Food was good, comfy seats. Nice crew."

Voordelen: "I thought the service on this flight was much better this time around; at least from where I was sitting. The attendants seemed to come around more often and there was a much better food selection for everyone involved. Overall, I found the flight to be safe, mostly comfortable, and the food was excellent."
Nadelen: "I had a family sitting next to me (I was in the aisle) and I felt that while the attendants were courteous and prompt in accommodating me, they all but ignored the people in the middle seats. I had to keep asking them on the attendant's behalf if they needed anything before they rushed on by. At one point the father told me that he was getting better service from me than the attendants. Also, one of the TV screens didn't work in one of the middle seats so the family had to do a switcharoo with their little one after they got settled so their son could have the working screen. I personally found that it was very difficult to recline my seat - I really had to quite literally put my back into it to get it to click into the reclining position."

Voordelen: "Staff very professional"
Nadelen: "Touch screen not working, no entertainment on entire flight"

Voordelen: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"

Voordelen: "Cleanliness and no disruptions"
Nadelen: "The crew were slow to clear the food trays"

Nadelen: "Landed in JFK instead of JFK because of flight delay to hongkong"

Voordelen: "Everything was great !"
Nadelen: "Food was average"

Voordelen: "The crew was totally professional, the food was good, but the passengers were horrible, which is not Cathay Pacific’s fault."
Nadelen: "The American films were good but they could be better."

Voordelen: "Seats had good headrests with adjustable "wings" to cradle head while sleeping. USB plug below entertainment screen."
Nadelen: "A good half the plane was first class and business class. (This was a 15 hour Hong King to Boston flight.) They handed out a fancy menu with 4 entrees but by the time they got to economy only pasta was left. We did at least get a small bottle of water; on our outgoing flight they doled it out in meager glasses. When boarding in Hong Kong we had to go through an additional security check between the gate and the plane (that was a first...) and had our water bottles confiscated. So we were reliant on what they would give us on the plane. Seats were tight, unlike some airlines that give you a little extra room. Wouldn't fly again unless their price was a real bargain."

Voordelen: "FLIGHT WAS CANCELLED"
Nadelen: "Airline could have have notified us the flight was cancelled via email before we got to the airport. THEY DID NOT. We had to wait in general airport area for SIX HOURS, before we could check in to new flight. We planned trip to arrive to unfamiliar destination during day time. We arrived at MIDNIGHT! AWFUL!!!!"

Voordelen: "Short flight time"
Nadelen: "Flight stewardess keeps saying "we don't have this, we don't have that, we run out of it""

Nadelen: "Bulk head seats. People walked over me all night including staff"

Voordelen: "The usual Cathay Pacific service"
Nadelen: "On time departure and arrival."

Voordelen: "The flight attendants we're so kind and polite. They worked very hard to be helpful to everyone on the plane."

Voordelen: "Crew were excellent, taking the time to introduce themselves and always responding promptly to requests"
Nadelen: "Service at times seemed a little disorganised. A minor issue though when compared to the overall service"

Nadelen: "Hardly any Indian movies for 15 hours flight. Other flights have more options. Pl aying games was terrible without a handset. Seats are cramped. There was 2 fruits for an Indian vegetarian option and when we asked how come there is no desert they say that is the option which is comes with."

Voordelen: "On time"
Nadelen: "Slow food service, average food. Slow after meal pick up."

Voordelen: "Food better than qantas Good leg room Very attentive attendants Good range of movies"
Nadelen: "It was pretty good for the price"

Voordelen: "Comfortable seats - good entertainment"
Nadelen: "4-5 minutes of commercials before being able to watch the movie on the plane."

Voordelen: "Great staff and good service Took care of us like a family thanks"
Nadelen: "Food can be better as we Indians don't eat brief and pork"

Voordelen: "Arrived 40 minutes ahead of scheduled arrival time. Food and drinks on board were above expectation compared to other airlines like KLM, China Southern. Cathay delivered a smooth and great service throughout this trip as per usual."

Nadelen: "In Canton (Guangzhou) aangekomen was er een zeer lamé wachttijd bij de douane van ongeveer anderhalve uur voordat ik aan de beurt was. Dit heeft verder niets met Cathay te maken maar wel met de vluchthaven."

Voordelen: "Vriendelijkheid en flexibiliteit personeel, goeie app van Cathay en keurige aansluiting op vervolgvluxht."

Nadelen: "Luggage was damage and I didnt notice it till I arrived at connecting airport terminal in manila. Didnt have time to file a claim as I have to rush for my local connecting flight. Hopefully Cathay Pacific can take a late damage claim without a report for my luggage"

Voordelen: "Everything"
Nadelen: "None"

Voordelen: "Great crew. Super friendly."

Voordelen: "Comfortable seats, clean toilets, great service"
Nadelen: "Entertainment system is a little bit outdated. Not as good as was on the other flight where you can search for movies by keyword."

Voordelen: "I managed to miss my flight in Hong Kong (my mistake) and Cathay managed to get me onto the next flight. Thanks Cathay!"

Voordelen: "Staff Food"
Nadelen: "Delayed due to rain (stopped us boarding, held in skyway for 15 minutes, had to run to another gate) Poor communication on delay/flight info."

Voordelen: "Most comfortable bed... slept almost 7 hours on the flight. Food, service and everything else was excellent..."
Nadelen: "Nothing I can think of... They had it all covered."

Voordelen: "Stewardesses were nice and accomodating"
Nadelen: "Plane seemed a bit older for an international flight. Not much legroom, poor entertainment options no games and there were no adjustable air vents."

Voordelen: "Via scherm goede vlucht info. Waar je je bevond op de wereld in mooie animatie. Camera's naar voren en op de staart. Prachtig."

Voordelen: "A350 is great."
Nadelen: "Service was not that great for business class a"

Voordelen: "Veel ruimte, fijne zit, goede info waar je hè op welk moment bevind. Veel films te kijken."
Nadelen: "Niets"

Voordelen: "CREW WAS HELPFUL AND OBLIGING."
Nadelen: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."

Nadelen: "Have a choice of both sweet & savoury snacks onboard."

Voordelen: "The service and entertainment provided"

Voordelen: "Some crew not attentive at all. Had to request a few times before service was provided. Seats comfortable enough."
Nadelen: "Some Crew a bit slack. And slow service"

Voordelen: "Arrived safely"
Nadelen: "Horrible check in process from Syd to Melb. Leaving No time to make flight Horrible transit through Melb - missed connecting flight back to sydney Overall not great"

Nadelen: "They all very much friendly staff and very helpful"

Voordelen: "Everything was fantastic!"

Nadelen: "Best flight ever all time"

Voordelen: "Crew were great - happy & fun. Seats 19B & C"

Voordelen: "Fast boarding and great entertainment."
Nadelen: "Food was sparse and water hard to come by. The ability of passengers in front to deeply recline their seats made the flight uncomfortable and claustrophobic."

Nadelen: "Améliorer le confort des sièges et le repas . Petit déjeuner très succinct."

Voordelen: "ENTERTAINMENT. ONE STAFF MEMBER DID HER BEST TO LOOK AFTER ME DUE TO THE TERRIBLE SEATING ISSUES."
Nadelen: "I REQUESTED AND WAS GIVEN A WINDOW EXIT SEAT AS I AM TALL. THE SEAT HAD NO WINDOW AND HAD A HUGE EXIT BARRIER IN FRONT OF ME SO IT WAS VERY UNCOMFORTABLE. THE STAFF TOLD ME I HAD TO PUT MY SHOES BACK ON BECAUSE I WAS IN AN EXIT ROW. A DIFFERENT STAFF MEMBER SAID IT DIDNT MATTER"

Voordelen: "all good"
Nadelen: "all good"

Voordelen: "The seats were comfy."
Nadelen: "I booked through Budget Air and was initially online able to confirm seats and meals for my husband and I online with Qantas easily. Months out my flight was cancelled and I was rebooked onto a later flight that would have made us miss all of our transfers to our honeymoon on Fitzroy Island. Because I had booked through 'a 3rd party' Qantas refused to assist me. I managed to convince budget air to change our flights. We were moved to a jetstar flight from Melbourne to cairns. I had to confirm that this had occurred and go through multiple people online to reallocate seats and food options for my husband and myself again. Only my luggage allowance was carried across to jetstar and neither of our meal allowances were. When it came to online check-in with jetstar I could not check my husband in online only myself. I spoke to multiple people online who all confirmed they didn't know why or there was no problem and we should just present ID and check in in person. When we got to the airport Qantas had not transferred the e-ticket code across for my husband's booking and this is why we could not check him in online. The jetstar staff had to try to get his original booking code from Qantas. As it turned out I had to original booking code through budget Air in my hand and had to assert this information to staff. Flying back we were able to check in online fine with Qantas. Our boarding passes printed different sizes but did not present a problem when we dropped off our luggage. When we sent to check in the staff member couldn't get the smaller pass to read and my husband had to assert that he also had it on his phone. Despite all of my online conversations the aisle seat was allocated to me and not my husband who required it because of a medical condition and the flight was 30min delayed. We won't be traveling with Qantas or jetstar, or booking through budget Air again."

Voordelen: ":("
Nadelen: "Crazy long delay. Wasted a whole extra day at the airport with no help or accommodations. :("

Nadelen: "Flight attendant kept forgetting to turn the entertainment back on after an announcement. Flight attendant sounded unprofessional over PA Would like more snacks - savoury and sweet, instead of just savoury. Snack was not sufficient for a 3 hour flight landing at 9pm. Had to wait on plane while airbridge was brought to the plane so everyone could disembark - “they weren’t expecting the flight!!” Whole flight still waiting for luggage after 55 minutes of standing at carousel and only after 55 minutes an announcement to say handlers are tending to a departure and we have to wait another 10 minutes - a whole hour for luggage - take carry on only next time!!!! 4 flights collecting luggage from the one carousel!!"

Voordelen: "Quick boarding and friendly staff"
Nadelen: "Could not eat the in flight breakfast as both contained wheat (I’m coeliac)"

Voordelen: "Despite being fully booked, the 14 hour flight was peaceful and easy. Every seat had a pillow & blanket upon embarkation, the lights were dimmed after dinner and it wasn't difficult to sleep. Staff were very friendly & accommodating."
Nadelen: "Smallish serves of food (dinner & light breakfast) for a long flight"

Nadelen: "The entertaimnet headset socket was faulty and I had to hold the jack in a specific way so I could hear the vocal channels. Sometimes it just dropped out all together. Tried multiple headsets but having the socket and jack on the inside of the armrest where it was so easily knocked by you leg was so incredibly stupid and made it hard to get comfortable or move position in the seat. First time I've ever seen this on a plane. Ok, so Qantas got us there safely but the inflight movies its what makes it bearable."

Nadelen: "The wine costs 6 $, that's cheap but when i pay 400$ for a 2 hours flight, i find it a little hard to pay for a little glass of wine."

Voordelen: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"

Voordelen: "Nice friendly staff."
Nadelen: "The snack provided was very unhealthy, and they did not have any alcohol available."

Voordelen: "The fresh fruit platter choice for breakfast"
Nadelen: "No fresh towels to wash hands & face before being served food"

Nadelen: "Little more leg room required"

Nadelen: "Récapitulatif des vols sur votre application pas clair du tout !!! On comprends rien , le suis du coup trompé d’un jour sur la date de retour"

Voordelen: "Singapore airline best for Australia"

Nadelen: "The most uncomfortable chair I have even sat in, I arrived home 5 days ago and my back still hurts."

Voordelen: "Everything"
Nadelen: "Nothing not to like"

Voordelen: "The service, politeness of staff, the food."

Voordelen: "De m'avoir personne a coté, le service en eau, les films et le catalogue divertissement dans son ensemble. Et la majorité de l'équipage"
Nadelen: "Le manque de nourritture."

Voordelen: "Mostly everything great."
Nadelen: "Leg room for me a bit small. Dinner a bit mushy."

Voordelen: "Staff were friendly."
Nadelen: "A tiny pla? A bumpy flight. You should get the heads up about such small planes."

Voordelen: "On time. Nice cup of tea and a bite to eat. Good entertainment if you have your own device (I did)."
Nadelen: "Entertainment system.took a while to connect to and dropped out a few times."

Voordelen: "I liked the service, the friendly cabin crews. The food was good. We had a bit of turbulence on the way but all good. Thank you QF"
Nadelen: "On this particular flight, we had to wait like 30 minutes to get our baggage. Maybe because of the rain but otherwise all was good. Thank you QF"

Voordelen: "Comfy flight. The staff were really helpful."

Nadelen: "Arrogance of the crew"

Voordelen: "I liked everything from crew to the plane"

Voordelen: "Little"
Nadelen: "Arrogance of the crew"

Voordelen: "Not much"
Nadelen: "Delayed no information"

Voordelen: "L'équipage était très agréable."
Nadelen: "Comme d'habitude, le système de divertissement était lent."

Voordelen: "L'équipage était très agréable."
Nadelen: "L'enregistrement n'était pas possible en ligne puis très long à l'aéroport. Nous avons eu 25 minutes de retard au décollage car cause d'un mauvais compte de bagages qu'il a donc fallu décharger puis recharger. Comme d'habitude, le système de divertissement était lent."

Nadelen: "Bathrooms were disgusting, plane was dirty"

Voordelen: "The crew were so so friendly, as are most Australians, I've come to learn. I love the complimentary adult beverages!"
Nadelen: "I have no complaints that are unique to Qantas and this flight (cramped leg room, okay ish food, etc.)."

Voordelen: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Nadelen: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."

Voordelen: "Thank you for keeping track of our luggage throughout the massive delays and rebookings."
Nadelen: "Gate staff at all locations seemed stressed, under informed and overwhelmed."

Voordelen: "Le lounge au départ de SAMUI, accessible aux classes eco, la place raisonnable pour les jambes? Et le repas chaud, comprenant jus d'orange, eau, café ou thé, crevettes au curry avec riz, dessert et fruitS sur un vol de 1h05.erci Bàgkok Airways,"

Voordelen: "Friendly cabin attendants"
Nadelen: "Uncomfortable seating"

Voordelen: "Nice aircraft and amenities."
Nadelen: "All 6 of my flights were delayed causing me to miss 2 connections. Had to pay for a hotel and arrived a day late to final destination. Agents, sales desk, all could care less."

Voordelen: "Great service, great food"

Voordelen: "We loved everything from check in to leaving the plane. They are a lovely bunch. Thank you, Qantas, for hiring wonderful staff members. We hope you treat them well."