There is not much good to say. Boarding process is time consuming, food should improve a lot and entertainment choices are limited and outdated.
We should get snacks like peanuts or pretzels
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "I loved that the airline offered several meals, snack options and drinks. The attendants were amazing and would highly recommend Singapore airlines to anyone flying internationally"
Nadelen: "The limited arm room/personal space. Not much leg room in economy for a 10 hour flight. Would be nice if airlines would decrease the number of seats and give a little more room so people aren’t hitting each other in the head with their arms"
Voordelen: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Voordelen: "crew handled the tough crowd well, but were not extremely hospitable"
Nadelen: "food was disgusting"
Voordelen: "All Crew members was friendly seats i found comfortable."
Voordelen: "Arrived on time."
Nadelen: "Was a B Grade effort by the crew. They were there to get their pay check & no more....very disappointing."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Nadelen: "Delay could be complimented by faster speed"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Crew was polite."
Nadelen: "For such a long journey, the plane could have been nicer."
Voordelen: "Seat was very comfortable, crew was very nice,"
Nadelen: "food is average. TV screens are so bad that you cant watch a full movie. Seat is comfortable. Over all the plane was old and worn out"
Voordelen: "Great crew and cabin!"
Nadelen: "Meals were just ok"
Voordelen: "The crew, their professionalism and wide variety of entertainment."
Nadelen: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."
Voordelen: "The cabin crew and the pilots. The flight went smoothly."
Nadelen: "Singapore Airlines should inform clearly of the mileage policy and the lounge access while using a code-share flight. I thought I booked as a code-shared Singapore Airline flight, but I got rejected from the lounge access."
Voordelen: "Handset to control screen didn’t work. Airline reimbursed me with $75 voucher for inflight duty-free shop."
Nadelen: "Singapore Airlines is so wildly overrated. The service is frequently poor, and the cabin environment dirty and old unless flying on their very latest planes. Even their A380s are now stale and musty. Not nice."
Nadelen: "My moslem meal selection wasn’t provided onboard"
Nadelen: "Singapore airlines use their antique aged flights for services to chc.unconfortable and a poor in-flight entertainment system"
Voordelen: "More space then previous flights. Attendants very pleasant and helpful."
Nadelen: "Ran out of the food choices by the time they reached me. Had to make do with what was left."
Voordelen: "As a frequent flyer, I have found out that the few dollars i spend more on SQ is well worth it"
Voordelen: "Very comfortable. best airline I flew on overall and was first time ."
Nadelen: "Charges for extra bag was steep- $150. Location at LAX airport is far. While nice to have many options for meal but did not low-carb so I only ate half my food"
Voordelen: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Nadelen: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Nadelen: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."
Voordelen: "Singapore has always been my preferred airline because they give excellent service, excellent food and the crew are very polite. aircraft new and comfortable, I finally had a flatbed"
Nadelen: "the call button did not work the tray table was almost impossible to pull in and out (BC)"
Voordelen: "Flight crew, food, boarding and entertainment great."
Nadelen: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Voordelen: "The trip was uneventful, with the usual excellent service."
Nadelen: "Cabin temperature was really hot."
Voordelen: "Love the promptness of services, always with a smile!"
Voordelen: "Service is always excellent"
Nadelen: "Food however was very disappointing. Surprising as Singapore Airlines pride themselves on quality and the food was poor :-("
Voordelen: "easy check in process and the crew was awesome. friendly and attentive to all passengers. great food as well."
Nadelen: "Food wasn't the greatest but it was adequate considering shirt trip"
Voordelen: "Food and good service"
Voordelen: "The plane had decent leg room, the food was great, service was excellent. I have no complaints. Snacks were handed out pretty regularly which was great. In flight entertainment was good too. I'll definitely fly Singapore again, I liked it better than other Asian airlines."
Voordelen: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Nadelen: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Voordelen: "The cabin crew are very helpful and friendly. I sat at the end of the row in the upper deck. After the gate door closed , they let me sit in the empty sit away from the toilets . During the flight they’re around with water and juices to make sure we’re dehydrated,"
Voordelen: "Service from Singapore airlines"
Voordelen: "Comfort Great book the cook meal choices Restful Attentive service"
Nadelen: "What’s there not to like about SQ"
Voordelen: "Can't think of. We have been using Singapore Air for years and they were good. However, our recent few flights with them have been disappointing (hence the need for this review) - there's nothing to be happy about."
Nadelen: "Writing on behalf of my wife. All staff that she met have sour face, perhaps to signal the passengers not to approach them? True enough, the cabin crew did not help her to place her bag in the luggage compartment; the cabin crew did not serve water when requested, and on second attempt, the cabin crew told her to request at the ground. The cabin crews she has encountered clearly expressed their unwillingness to serve with their face and action. Is this the new direction of Singaore Air? The entertainment system requires installation of an app, hence is practically useless since we do not have the app preinstalled in our device."
Voordelen: "Boarding was good"
Nadelen: "Old plane, bad food selection and they run out of omelette in the morning - only seafood as option. Not rude crew but wouldn't call them friendly or welcoming."
Voordelen: "New movies! Yes!"
Nadelen: "I asked for one of the crew to help me bring up my carry-on luggage, as i'm just recovering from a flu at that time. Instead the FA looked at my bag and asked me in an irritated tone if my bag was really that heavy? I said I was recovering and I just need an extra push once I lift it up into the cabin. In the end she did help but i did not appreciate her attitude and felt disappointed my whole flight."
Voordelen: "The flight wasn't full so we had a spare seat between us, That made economy barely tolerable."
Nadelen: "The seats in economy are now Way TOO SMALL! You better start calling Economy - "Stearage"! Food was not as good as on past flights with SA. Movie selection not as good as past SA flights. Earphones supplied are horrible!!!"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Nadelen: "They reschudle my flight beaucase I have anxiety. It's my birthday today. I'm suppose to be in China celebrating me and my grandma's birthday right now. Apparently anxiety is something that Singapore airline are very concerned about me, that needs a doctor note to prove that I'm okey to fly. poor coummcation skill and power play"
Voordelen: "Friendliness of crew"
Voordelen: "Vegeterian breakfast was good thou ."
Nadelen: "When I asked for non veg Indian breakfast it was over. And there were not much passengers also in flight ."
Voordelen: "The entertainment 100s of movies & Shows The very good portions just right"
Nadelen: "Boarding is very efficient and well organized But when it is going to be an hour late the passengers should be told not stand there on lines with no information"
Voordelen: "For as long 14 hour journey they sure make it comfortable."
Due to sickness I requested wheelchair but after boarding they just left us alone. They never comeback and i have to walk with my hand language. That was a poor customer support we received in dhaka airport.
Everything was good, but at Philadelphia airport, immigration service was so poor.
Cancelled flight at the last minute, tried to sell the same ticket for triple the price.. very poor service
I was in Seat 5K, Hand rest wont go down when on Sleep Flat Mode. Door opens slowly after closing. Even crew were surprised. Not cleaned properly. I have pictures of broken handle and old used tissues and covers if wanted.
Voordelen: "I really loved the food and the attendants were super friendly and helpful"
Voordelen: "The seating was very uncomfortable and cramped I"
Nadelen: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "The service is really good. The only downside is that you have to be in Doha. But it’s always nice to leave Doha."
Nadelen: "The push button entertainment system doesn’t work well. You have to keep pressing buttons to make a movie play. And by pressing buttons, I mean, you have to hit the screen and wake up the person whose head is on the other side of the headrest."
Nadelen: "Under 2 babies did not get enough milk They should have baby food items cereals, crackers or baby foods options"
Voordelen: "Luxury, comfort and hospitality"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "The crew was very nice, courteous and helpful"
Nadelen: "The seats did not have enough leg space, very cramped. You had bigger, comfortable planes on flight from Doha To Washington DC in 2011."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Plane design was nice"
Nadelen: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Voordelen: "Crew was friendly and helpful."
Nadelen: "the lights kept changing color above constantly which made it hard to sleep when needed. Was traveling with 2 small children and the ability to sit/eat comfortably was a challenge due to the limited space. Food was unappetizing and would have just preferred more fruits instead of the bland meals"
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "Excellent service with attention to detail"
Nadelen: "lay-flat seats fairly uncomfortable in the lay-flat position (does not compare to the Q Suite used on newer aircraft) Entertainment system a bit dated, but decent selection"
Nadelen: "Houston airport qatar airways check in office has 4 counters and 2 were for people who electronically checked in and they were only a few and other 2 counters were for the huge line. Need more counters. Doha airport has majority of Indian national personell at check in and luggage checkins. They have to learn some manners and be polite with people. Rudeness is a turn off passengers who are tired"
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "The other two seats in my row were not occupied"
Nadelen: "The excessive and second security checking at Doha"
Nadelen: "everything. see what i mentioned above. i will not book through your company again"
Voordelen: "Food and flight attendants were excellent in Business Class"
Nadelen: "Sitting near bathrooms was a bit noisy and difficult to sleep"
Nadelen: "Peu de nouveaux films"
Voordelen: "Qatae Airways is second to non as always"
Voordelen: "The long flight from Houston to Doha was good."
Nadelen: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Nadelen: "Movies are always the same"
Nadelen: "The seat from Jakarta to Doha, especially the head/neck holder was uncomfortoble. Too big and stiff and wasn’t on the right possition even though it is adjustable. One of the crew didn’t say anything, not even smile after she opened the curtain between bussiness and economy class at row J K L. She just walked away."
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Voordelen: "Very affordable flights, good value for money. Most of the journey from Sydney to Oslo (via Doha) went qiluite smoothly)."
Nadelen: "The only thing I didn’t like about the experience was the fact that you can only check in one piece of luggage on economy class, and one very sour individual at the gate when boarding."
Nadelen: "No food on board!! Staff says it got over when i have selected my food selection!!"
Nadelen: "going with RJ in the first leg"
Voordelen: "The flight attendants waited for me at the gate since customs was backed up. They saw me running and told me it was ok. On the flight, snacks and drinks were bright by every hour or so and the meals were plenty of food and tasted good. I was given a bag with eye cover, earplugs, socks, face wipes and ear phones. Entertainment was good as well. Qatar is an amazing airline. Wish we had something like this in the States!"
Voordelen: "Comfortable, on time"
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Airport was pretty impressive,"
Nadelen: "Waiting Area in DOHA for boarding does not have a latrine to use, so once you checked in you can't go back out."
Nadelen: "this time food was not that good which when traveled before."
Voordelen: "Same as above"
Nadelen: "Same as above"
Voordelen: "Excellent service from the crew. Flight on time."
Voordelen: "I am always glad to see a working USB port for charging mobile devices on these 12+ hour flights and was not disappointed here. The list of movies was long. Also positive was the tallest headrest I have experienced in coach."
Nadelen: "The seat are thinly padded and felt close together, making the already long flight feel even more fatiguing."
Voordelen: "Boarding was quick and easy. Blankets and pillows were ample and already at the seat."
Nadelen: "Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight."
Nadelen: "Food and drink service"
Voordelen: "good service, on top of it i have been upgraded during the longer oversea flight. i like the companies doing that often"
Nadelen: "food can always be better but overall ok"
Nadelen: "Finest Airline and service I have encountered and I am almost 2 million miles!"
Voordelen: "The seats are fairly comfortable, and the service was great."
Nadelen: "The economy seats are obviously not great. The extended legroom seats are still quite narrow, though the legroom is great."
Voordelen: "Everything’s was fine."
Nadelen: "5 hour last minute delay."
Voordelen: "The flight crew were helpful and attentive. Directions were clear and the boarding was organized."
Nadelen: "The seats! The seat was uncomfortable that I had to use my U shaped neck pillow as a seat cushion. My flight was 15+ hours but within 3 hours my behind was killing me."
Nadelen: "Not sure why we left and arrived so late, but it was annoying to miss the last flight out of Vancouver to my destination and have to find a hotel and stay the night. I guess lesson learned on expecting flights to always be on schedule. Sometimes things happen and they’re not."
Nadelen: "flight always late as usual"
Nadelen: "Dirty bathrooms, freezing cold cabin, paper thin blankets provided"
Voordelen: "new seating arrangement is nice"
Voordelen: "I am so blessed for their upgrade to primum economy, that was incredible experience for me and my two sisters. Thanks"
Nadelen: "My earphones was broken, a little bed for me. Entertainment without sport news."
Voordelen: "Food is delicious and fresh"
Nadelen: "The inflight Entertainemnt is lacking. Shows are too old and few."
Nadelen: "New menu is not appealing with lesser choice and smaller portions - inflight entertainment very limited choice - constantly disturb with meaninglessness pa announcement"
Voordelen: "Excellent ..."
Nadelen: "We were served only breakfast and lunch ... in 16 hour travel with a cup of noodles if you asked, the stewardess needed to get reminders couple of times. The steward serving food was excellent. No coffee nor drinks were offered after meals. Food was good though."
Voordelen: "Ai pu dormir tout le trajet, sur trois sièges. Donc voyage TRÈS reposant!"
Voordelen: "Smooth easy ride and great business class lounges."
Nadelen: "They need to cater for more Europeans in their food offerings. They also need to carry enough to ensure they do not run out. Bathroom locks require maintenance."
Voordelen: "Was able to redirect from Kansai to Umeda after typhoon. Initially received misinformation though. Service was great except the one time I received a regular, not diet, coke and still had to drink it. Great job Cathay Pacific!"
Voordelen: "J'ai rarement si bien voyagé en classe économique. Siège confortable, beaucoup de place pour les jambes, ecran HD avec films récents, nourriture recherché et excellente et équipage au petit soin !"
Nadelen: "Peu de film en français"
Voordelen: "Average flight. Nothing special. Pleasant flight crew."
Nadelen: "Baggage was delayed."
Voordelen: "Entertainment system is decent with good selection of movies."
Nadelen: "Uncomfortable seats"
Voordelen: "16 hr flight on time despite 18 inches of snow in Boston."
Voordelen: "No drinks served before the meal. No water brought round during the night. Cabin staff efficient if a bit brisk. Food not quite OK - no imagination. Films really good."
Voordelen: "Great crew, great service"
Nadelen: "Could use a greater reclining angle in economy."
Voordelen: "I liked the movie selection they had for entertainment—many choices. Most of the staff were very friendly, but there was a bit of a language barrier which made it a little difficult to ask for something. They are also attentive, so if you press your call button, you don’t have to wait half an hour until someone helps you."
Nadelen: "Most of the meals were awful. I barely ate on the flights (except the dessert), but how good can airplane food be really... The seats are pretty tight and uncomfortable. They are too upright, making it very difficult to sleep. On one of their planes, the seats didn’t recline at all. I recommend paying a bit more for extra leg room ($150) or flying business or first class even (for long flights)."
Voordelen: "Food was great, and the business class 777 seats are a delight. And the captain shuts up through the entire flight --- no interrupting your sleep or movie with stupid observations that no-one wants to hear."
Nadelen: "The quality of the screens (crappy slow resistive touchscreens) is completely unacceptable for business class in 2018. China Airlines screens are VASTLY superior in their hardware, their speed, and the quality of their UI. And running an ad before EVERY movie --- in business?! Talk about an airline having no sense of class. That's a cheap, stupid move."
Voordelen: "Overall speaking CX flights quality has been declining over recent years"
Voordelen: "Was in premium economy from Hong Kong to London. Fairly comfortable seats. Managed to sleep about 7 hours. Food was decent."
Nadelen: "Crew appear disinterested in the service."
Voordelen: "Karen was nice."
Nadelen: "They took my drink I just bought before boarding the plane. The landing from the pilot wasn't great... by far the worst landing from all of my travels. The food for Vegetarian Lacto-Ovo Meal (VLML) - (A Vegetarian Meal that may also contain eggs and dairy products) was gross and the guy flight attendant wouldn't give me ice cream because I had a special meal. All I wanted for food was no meat; I didn't expect it would have no ice cream and no real food. I should've, could've taken one of the options on the food list and push away the meat myself."
Nadelen: "No gap to weigh your head on side of plane. Relatively uncomfortable window seat."
Voordelen: "Le service, la nourriture, la rapidité. Tout bien été"
Voordelen: "Overall good experience"
Nadelen: "I booked an isle seat for flight to Hong Kong and Cebu and was not given one. I called with request for isle and was assigned very far in advance. But was not given one"
Voordelen: "Route and travel time. The food taste good."
Nadelen: "Bathrooms need to be cleaned in between flights; meal didn't have any condiments included ; they don't provide a toiletry bag with basics of toothbrush and socks; airplane needs to be CLEANED.. we found dental floss and empty containers inside the seat pocket."
Nadelen: "Cramped seats."
Voordelen: "Same as above"
Nadelen: "Same as above"
Nadelen: "Should have more Indian movies on flight."
Nadelen: "The first flight to Hongkong was delayed for 1 hour, so the connecting flight to London was change to a flight 10 hours later. Then that 2nd rescheduled connecting flight moved 10 hours later was AGAIN delayed!!! Wasted 1 day that would have been spent nicely in London. What a way to ruin our London vacation by Cathay Pacific."
Voordelen: "Flight staff was excellent and friendly"
Nadelen: "our flight form Vancouver to Hong Kong was delayed 3 hours which made our connection in Hong Kong to Denpasar short. This resulted in our luggage not getting to Bali and we had to wait 36 hours to get it. As we were leaving on a tour the next day it made it very difficult to get the airline to understand where we needed our luggage and how important it was to get it. It took numerous phone calls, all of which were costly long distance, to get them to commit to getting our luggage to us"
Nadelen: "Food and crew members was awful i never had such a bad experience with any airline I would never flight with this airline anymore"
Voordelen: "Comfortable flight"
Nadelen: "They ran out of the most popular food by the time they served us, and we were half way!"
Voordelen: "Friendly crew. Above average food offerings. Wide selection of entertainment choices on individual entertainment console."
Nadelen: "Seat cushions not comfortable. Power outlets dont work consistently (both USB and AC outlets). No individual air vents."
Voordelen: "Had a very present experience. Crew was lovely and helpful. Liked that we had menus for meals and snack readily available. Felt like the food was better than the average plane fair and wine with the meal of you want it. Plenty of movies on the media screen. There was often a line for the toilets. We must have been a well hydrated flight. Attendants were good with maintaining the tissue paper etc when notified that it had run out Overall a very pleasant experience."
Voordelen: "All the air crew members were very friendly and helpful. They know how to treat kids well. My kids are vegetarians. The crew went an extra mile to find out which meal could kids eat as veg food. Well done! By making my kids journey a memorable 1, they made my journey very comfortable and memorable too."
Nadelen: "Ground staff at HK before leading to the counter, needs more focus in terms of understanding passenger requirements and addressing accordingly."
Voordelen: "The plane were nice and clean. most of the crew are very nice the entertainment are great so many different show that we can watch I like that they have noodle cup serving during the flight upon request in case passengers don't get hungry at the time they serve the main meals ."
Nadelen: "First of all The restroom are so tiny I just wish in the future that the airplan will have bigger restroom it though even 1 people to fit but I have kid and it though with baby ,toddler or overweight people. I usually travel with my son who's 3 I been flying many different airlines and I know in every airlines the most annoying is the tiny restroom I don't even want to go in there. 2nd of all Most of the cabin crew are very nice and very polite some aren't when you hit the service button you are expected someone that willing to help not the face like what the heck you want from me??? It's the long flight I understand and I'm exhausted too I just need to see someone willing to help and with a big smile not grumpy face. One last thing is the food. I'm not sure who's think about the menu for kids I'm not sure it is my son or the food But he never touch the food only thing he ate are the dinner roll I hope I can see some change for kid menu pick somethings that most kid like to eat maybe? Thank you Nadia M"
Voordelen: "It was good"
Nadelen: "I didn't got my Indian vegetarian food"
Voordelen: "Crew were nice and accommodating. Food was good."
Nadelen: "Useless English movies and very few latest movies."
Voordelen: "many choices of movies, tv and music program. great service on board"
Nadelen: "delay for one and a half hours"
Voordelen: "Very impressed with the quality of the entire experience."
Nadelen: "Wishing there was free wifi connect."
Main problem was that the inflight entertainment system did not work on two legs of a Sydney to London Heathrow flight. They tried very hard to fix it in Sydney and Singapore without success. Apart from that, a very comfprtable flight
Voordelen: "Boarding through two doors made the process faster."
Nadelen: "A better explanation of the lunch choices would be helpful"
Voordelen: "Crew was super kind and friendly. Food and beverages were good as well."
Nadelen: "Seat space in main cabin was a little cramped. The seats themselves were a little hard."
Voordelen: "Flight attendants super sweet and really paid attention to any needs. Comfy seats, lots of movies to choose from and a tasty breakfast."
Voordelen: "Love qantas airways! Such a great and safe airline."
Voordelen: "It was our first time flying on Qantas. everything was above expectations."
Nadelen: "If it was on time"
Voordelen: "The staff are always so friendly, and even though we had to return to the airport due to a plane fault, the airline handled things very well. Loved free wifi"
Nadelen: "Qantas’ fleet is a bit sad and aged and needs to be a little bit more modern. I don’t think I’d chose to fly qantas if I had the choice... boarding is weird, almost half the plane has “priority” boarding and they board everyone together so there’s honestly no perk to being a premium airline member"
Voordelen: "CREW WAS HELPFUL AND OBLIGING."
Nadelen: "IT WAS AN OVERNIGHT FLIGHT FROM DARWIN TO MELOURNE. THE 'SNACK' OF 2 PORK BOA BUNS AND JUICE/TEA/COFFEE OR AN APPLE AND SOME CRISPS, WAS POOR AND COULD DO WITH SOME IMPROVEMENT. RATHER UNSATISFACTORY."
Voordelen: "premium economy! excellent service in LAX by QF ground staff on transfer"
Nadelen: "Crew was not friendly. Also - who thought putting call buttons in the armrest was a good idea? We had 10 accidental calls from the people around us alone."
Nadelen: "Best flight ever all time"
Nadelen: "Améliorer le confort des sièges et le repas . Petit déjeuner très succinct."
Voordelen: "Kind crew"
Nadelen: "Food is terrible."
Voordelen: "Friendly crew"
Nadelen: "Needs vegetarian options"
Voordelen: "Fantastic service and overall experience on my first flight on a 787 Dreamliner. Flying QF50 with Qantas from SFO to Melbourne. Slept 8 hours. Will fly down from Sydney to leave via Melbourne in the future, such a good plane."
Voordelen: "great food, entertainment & service"
Voordelen: "Normal standard for that kind of trip"
Voordelen: "warm food even on domestic flight"
Voordelen: "staff were very friendly"
Nadelen: "the entertainment equipment had a glitch and not function properly"
Nadelen: "The wine costs 6 $, that's cheap but when i pay 400$ for a 2 hours flight, i find it a little hard to pay for a little glass of wine."
Voordelen: "Lunch served was good."
Nadelen: "The flight was delayed a bit."
Voordelen: "WiFi on board"
Nadelen: "Still don't like greasy toasties for breakfast but better than butcher muesli"
Voordelen: "Could not fault"
Nadelen: "Récapitulatif des vols sur votre application pas clair du tout !!! On comprends rien , le suis du coup trompé d’un jour sur la date de retour"
Voordelen: "De m'avoir personne a coté, le service en eau, les films et le catalogue divertissement dans son ensemble. Et la majorité de l'équipage"
Nadelen: "Le manque de nourritture."
Voordelen: "Check-in & flight staff were very pleasant."
Nadelen: "The flight was one hour late. There was no entertainment system on the flight. The snack was mediocre."
Voordelen: "Good crew"
Nadelen: "Poor meals in cardboard boxes"
Voordelen: "Friendly customer service crew, nice amenities kit, and quick boarding."
Nadelen: "Old aircraft (737) let’s down a good company and frequent flyers."
Voordelen: "Excellent flight - great from start to finish. Free wifi was a bonus! delicious afternoon tea"
Voordelen: "Friendly crew and great food"
Nadelen: "Not applicable"
Nadelen: "Flight from LAX was delayed 2 hours so I've missed my flight to Auckland. I'm still in Sydney.....a debacle!"
Voordelen: "Flew over the Antarctic! Had an empty seat next to me Looking out of the window Good entertainment system"
Nadelen: "Not offered a drink until I asked on both meal services. 2hr late departing due to airport congestion due to to Qantas over Sydney centric focus. Food was good but maybe a bit sparse Evidence of of cost cutting. Long flight (14hrs)"
Nadelen: "When my bag got lost"
Voordelen: "L'équipage était très agréable."
Nadelen: "Comme d'habitude, le système de divertissement était lent."
Voordelen: "L'équipage était très agréable."
Nadelen: "L'enregistrement n'était pas possible en ligne puis très long à l'aéroport. Nous avons eu 25 minutes de retard au décollage car cause d'un mauvais compte de bagages qu'il a donc fallu décharger puis recharger. Comme d'habitude, le système de divertissement était lent."
Voordelen: "Seat so small , lack of back support and cushioning"
Nadelen: "Seat is so uncomfortable. For the 6 hr trip need a back adjustment for such a cramped environment. Need review my future travel on Qantas"
Voordelen: "Personnel were very pleasant and helpful. Service was great. Plane was clean and organized."
Nadelen: "Economy seating is cramped, but I was traveling with my adult son so all was good! Night flight was delayed by almost 2 hours, not fun when there's nothing to do and no place to eat/drink in the waiting area."
Voordelen: "Good food. You"
Voordelen: "The flight itself was fine. Point a to point b with no hiccups."
Nadelen: "The cabin crew was rude and had no self awareness. 2 times where I wasn't finished with my drink and they grabbed it right out of my hands. I was grabbing it so they could clear everything else but they took it as me trying to hand it to them. Both times I told them I was still drinking that and they disregarded it and threw it in the trash without hesitation. It's like they were robots on autopilot. Also, the male attendant in my row would always bump me pretty severely with his bum while grabbing things from the cart."
Voordelen: "Nothing. The very best parts were still mediocre"
Nadelen: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"
Voordelen: "Dinner meal"
Voordelen: "Snack and Qantas Entertainment app"
Voordelen: "A cut above all others"
Voordelen: "I had a nose bleed (a side effect of treatment that I had), and although it wasnt causing me great distress, a crew member noticed it and slipped me a few extra tissues without making a fuss about it. That was very much appreciated."
Voordelen: "Great service and comfort"
Voordelen: "Crew on the plane was a group of wonderful ladies. Always smiling & pleasant, even when they had to move people around. Great service with a smile."
Nadelen: "No info ahead of time about checking in. Once we got to the airport, I was told that I should have known better & checked in 24 hours prior. initially, the agent said that all seats are appropriated randomly. At the gate, I'm told different. I had to fight tooth & nail to get a seat next to my wife (who often gets airsick). It didn't feel good to have to argue & make a scene to accomplish this."
Voordelen: "Qantas Launge"
Sur un vol matinal, avant on avait nos petits croissants... les madeleines en sachet c'est moins bon forcément...
Due to terminal renovations, there was inadequate seating. Couldn’t understand the gate agents announcements with her mask on. Could use more legroom in seats
Vol tôt le matin : un petit complément à la galette ne serait pas de trop ! Mais elle reste appréciable ;) Aéroport d’Oslo: enregistrement des bagages très long. Sinon, le vol s’est bien passé !
Air France lost my luggage again Its the second time in a week
On est un cran en dessus d’une compagnie comme Air France. La qualité et la quantité des plateaux repas est décevante, le personnel navigant est désagréable, peu prompt à répondre de manière aimable aux demandes des voyages. Ils semblent tous énervés et réagissent de manière brutale.
Grêve des douanes qui nous a fait loupé notre 1er vol et mis en retard sur le 2e
J'ai réservé un vol Djerba-PARIS je me suis trouvé avec un vol Djerba-Paris-Saint-Petrsbourg du coup je n'ai pas pu voyager....c'est de l'arnaque.
Nadelen: "Le retard allé comme retour"
Voordelen: "Feel like reacist Company"
Nadelen: "I didnt like the treatment of the crew."
Nadelen: "Le divertissement"
Nadelen: "Les changements de porte et l’annulation du vol précédent m’ont fait raté l’avion car les informations sont arrivées tardivement. Ceci a comme conséquence de partir à 21:40 (mais aussi avec retard), avoir raté mon train et devoir annuler mon taxi. Ma famille a dû se déplacer depuis Royan pour ne récupérer. Regrettable!"
Voordelen: "Vous ne savez même pas que l'avion n'a même pas décollé car l'aéroport était fermé !!!!"
Nadelen: "Plus jamais de Kayak"
Voordelen: "The seats were much more comfortable then my last flight. The entertainment system was also updated from the 1980’s remote and cord ones on my flight from DC to Paris."
Nadelen: "There was no food between the two meals on an 8 hour flight. I had a flight attendant rudely tell me that there is nothing to offer until the next meal. No one reached out to me about the horrible flight and comments I made from the last flight."
Voordelen: "It was a decent train ride."
Nadelen: "Stating it’s a train from the beginning and not having to go from one train station to another."
Voordelen: "L'ensemble était pas trop mal"
Nadelen: "Ma valise n'a pas suivi suite au retard de KLM est c'est le bazar pour la récupérer"
Voordelen: "The sear was messy they didn't clean it it was full of pieces of bread."
Nadelen: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."
Nadelen: "Delay in take off 45 min!!!!"
Voordelen: "Service à bord, amabilité du personnel"
Voordelen: "Amasing crew"
Voordelen: "The entire experience was amazing that gives me a broader scope to choose from when selecting flights to Europe. The most amazing part was the attentiveness of the staff. Exemplary!!!!!"
Nadelen: "For me this part is not applicable"
Voordelen: "Arrivée à l’heure"
Nadelen: "Léger retard à l’embarquement : attente des passagers en station debout. Heureusement il n’y avait pas d’enfant en bas âge"
Voordelen: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Nadelen: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"
Voordelen: "Le chef de cabinet était très accueillant et à l’écoute"
Nadelen: "No entertainment facilities"
Voordelen: "The food selection and drinks, given our coach class, were excellent. Nice attention to the passengers."
Nadelen: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."
Nadelen: "C'était un vol court de 50 mn, pour le prix c'était correct, je ne m attendais pas au confort ultime!"
Voordelen: "Amazing crews!"
Voordelen: "Friendly attendants, entertainment variety"
Nadelen: "Comfort, food could have been better."
Voordelen: "Personnel plus que pro"
Nadelen: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."
Nadelen: "It was a great flight can’t think of anything"
Voordelen: "FA kept bumping into my seat waking me up"
Nadelen: "Return the 777 to 9 across"
Voordelen: "The crew was very careful"
Voordelen: "The crew was very gentile."
Nadelen: "No enterteinment on the plane."
Voordelen: "I require très aimable. Super pilote."
Voordelen: "Food and entertainment was awesome"
Nadelen: "It's awfull to sleep. Very unconfortable."
Nadelen: "Plus de 30 min de retard dû a une mauvaise organisation à Charles de Gaulle."
Nadelen: "Arrived 5 hours late"
Nadelen: "J'étais obligé de payer presque 100 euros de plus pour nos baggages pour le voyage de retour"
Nadelen: "they lost our luggage very inconvenient"
Nadelen: "le vol a dû être dérouté vers Marseille. Le transfert vers Nice a été effectué en bus pour une arrivé au delà de 19h."
Voordelen: "Flight crew, pilot,food and entertainment options were great"
Nadelen: "Baggage took a while to reach baggage claim but maybe a bit impatient after a long day"
Voordelen: "It was a nice plane and boarding was well organized."
Nadelen: "I was assigned a middle seat, if not for that I would have given a higher rating."
Nadelen: "My entire travel experience became extremely rushed and chaotic due to my flight being canceled and me being alerted -LESS THAN AN HOUR BEFORE IT TOOK OFF! This is unacceptable."
Nadelen: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"