Vliegtickets Washington D.C. Ronald Reagan - Vind goedkope vluchten

"Lots of delays. Armrests are not big enough for two people."

Voordelen: "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Nadelen: "La Nourriture, le personnel, le confort."

Voordelen: "flight time is so confusing"

Voordelen: "Comfort plus is a nice upgrade"
Nadelen: "Having a clear gate to take advantage of being early."

Voordelen: "Crew was nice and friendly"
Nadelen: "The economy seats in an A321 are uncomfortable and there is very limited legroom."

Nadelen: "I had a flight with a connection starting at 6 PM on a Monday. At 5 AM the day of the flight I received notification that the first flight would be delayed, making connection impossible, I was prompted to select another flight to arrive to my destination. I chose a flight with a connection staring at 7 PM. Upon getting on the first flight we began to prepare for takeoff. After about 30 minutes the pilot notified us that we would be delayed 40 minutes because we had nowhere to land at my connection airport. I realized at that point that I would possibly miss my connection, which was scheduled at 10:20 PM. However, I did arrive at the connection airport around 9:40 PM which would have given just enough time to arrive at the connection gate. Unfortunately, upon arrival to the connection airport the pilot informed us that we would have no gate to de-board the plane. The pilot stated that all connections "were aware of our delay" and gave us the gates for each connection. I got off the plane at 10:15 PM and ran to my connection gate arriving exactly at 10:20. The gate attendants informed me that my flight had left, my bags were on the way to my destination city and that I would need to spend the night in the connection city. The attendants, appeared disinterested and impolite but upon prompting provided us with a hotel voucher for the night. The next day we arrived at the airport 2 hours before boarding and waited at the gate. When it was near the time for departure we were informed that the plane had been downgraded and requests were made for some to give up their seats for a later flight or check carryon bags to make room for other passengers. While some lined up to give up their seats and bags, those who chose to remain on the original flight were forced to wait before boarding the plane. We were then told that we would have to wait until the pilot and crew arrived before boarding. Scheduled departure time was 5:46 PM but the time got pushed back until we boarded around 6:30, departure was rescheduled to 6:50 PM. We boarded the plane and waited for departure but a few minutes later the pilot informed us that "he just got here" and that there were mechanical problems that would cause further delay. After an hour we were informed that the plane was not able to fly and instructed to go to another gate for another plane. Departure time got rescheduled to 8:30 PM. The plane departed after 9 PM and arrived at 10:30 PM for a 5:46 PM scheduled departure."

Nadelen: "we boarded on time and were on tarmac for over an hour and a half with no explanation, no beverages."

Voordelen: "Food on long legs was excellent."
Nadelen: "Delayed in Atlanta. What’s new?"

Voordelen: "The Delta staffed were friendly and greeted me with a smile."
Nadelen: "The temperature on the plane kept going in and out. It was warm most of the trip. The lady that was sitting in front of me talked on her phone until the plane went up in the sky. She would hide it when the flight attended passed by."

Voordelen: "Crew ok ... not engaging"

Voordelen: "Crew was amazing."

Nadelen: "Took forever to wait in line to board this relatively small plane."

Nadelen: "The DCA airport was having some problem. 1.5 hours late. Not very good."

Voordelen: "I like having the adjustable head rests."
Nadelen: "There was no window in the back row of seats, which was claustrophobic. The seat rows are too close together, that it was hard to focus on the movie on the seatback in front of me. My seat didn't recline at all."

Voordelen: "Reliable Airline - on time - kept up to date on flight timing - Great crews."
Nadelen: "Good stuff."

Voordelen: "No delays. Easy boarding."

Voordelen: "Internet access. Waiting area at JFK with charging stations for every seat and a tablet to order food & drink."

Voordelen: "Customer service on the phone."
Nadelen: "Delays all day on delta. On my way out and on the return flight."

Voordelen: "Équipage commercial chaleureux et efficace"
Nadelen: "Angle inclinaison des sièges de première"

Voordelen: "Liaison quotidienne fiable"
Nadelen: "C’est un petit jet avec espace limité"

Nadelen: "It took longer to get from nyc to dc that it did Venice to NYC. Horrible....got home at 2am"

Nadelen: "Tout"

Nadelen: "Le choix des films, la nourriture, l'information de vol sur la tablette"

Voordelen: "Personnel courtois"
Nadelen: "2h de retard ..."

Voordelen: "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Nadelen: "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Voordelen: "L’horaire Respectée"
Nadelen: "Rafraîchissements peu de choix"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "tout"
Nadelen: "le confort des sièges"

Voordelen: "?"
Nadelen: "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Voordelen: "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Nadelen: "Un autre transporteur!?"

Nadelen: "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Voordelen: "great flight attendant"

Nadelen: "Healthier snacks instead of just candy and cookies... an apple for example would be great."

Voordelen: "On time boarding. Good entertainment options, friendly staff"

Voordelen: "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Voordelen: "Le choix de films"
Nadelen: "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Nadelen: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Voordelen: "Crew superb"
Nadelen: "Better food at a homeless shelter..ugh.."

Voordelen: "Tout est dit plus haut"
Nadelen: "Tout est dit plus haut"

Voordelen: "Sky Priority L’espace pour les jambes"
Nadelen: "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Nadelen: "Ras puisque j'ai pas pu le prendre!"

Voordelen: "Rien"
Nadelen: "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Voordelen: "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Voordelen: "Kindness of the staff"

Voordelen: "The efficiency of having my boarding pass on my phone (Apple Wallet). The Kayak and Delta apps streamlined perfectly and I was able to check in and pay for luggage through Kayak! I just need to do better at checking my phone due to both apps sending me updates about flight delays and luggage locations"
Nadelen: "Lack of space from being confined to the middle seat but the passengers next to me were nice and the plane ride was over before I realized it."

Voordelen: "Equipe sympa et investie."
Nadelen: "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Voordelen: "Service et accueil"
Nadelen: "Le retard de plus de deux heures!"

Voordelen: "Great crew"
Nadelen: "AC was not working properly and it was very hot and miserable trip"

Voordelen: "Staff tried to be helpful"
Nadelen: "Silly series of events. Maintenance problem before flight left previous city, got to us and we boarded only to deplane for more repairs. Ended up with another plane, five hours later. For a 44 min flight. Would’ve been easier to drive!"

Voordelen: "The plane condition."
Nadelen: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."

Nadelen: "The touch screen did not work properly"

Nadelen: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Voordelen: "Pumpkin soup instead of a heavy entree was welcome and tasty. Breakfast yogurt portion was generous, the granola less so. Accompaniments were good. Butter was not ice cold, thank goodness."
Nadelen: "Inbelievably chaotic boarding process for Kili to Dar leg. No boarding lanes so had to fight through the crowd. Was able to observe cleaning process at Dar stop, which was cursory and am sure there was no cleaning of seats of those who boarded at Kili."

Voordelen: "Impressive service... amazing crew, very friendly and professional"

Voordelen: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Nadelen: "Move the drapes a few more inches back."

Nadelen: "Delay due to strike"

Nadelen: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Voordelen: "Comfortable seat, great crew."
Nadelen: "Flight delayed, no USB port and no entertainment"

Voordelen: "Just as I expected. And I made my last connection easily."

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "Crew was nice and friendly"
Nadelen: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Voordelen: "The crew were really helpful with people who had tight connections because of the delayed flight"
Nadelen: "I wish they had WiFi"

Voordelen: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Nadelen: "The earphones could have worked!"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Nadelen: "Lost all our bags so couldn’t ski"

Voordelen: "The crew was very nice"
Nadelen: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Voordelen: "The crew were amazing and the flight was very smooth."
Nadelen: "Keep up the good work"

Nadelen: "No reading light in my seat..."

Voordelen: "Best airline in the business quick efficient and outstanding service What else can you say"

Voordelen: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Voordelen: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Nadelen: "There were several flight delays and gates were changes a few times."

Voordelen: "Everything is alright"

Voordelen: "Efficient boarding system, clearly signposted. Professional staff"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "The service"
Nadelen: "The seats"

Voordelen: "Very friendly and helpful crew."

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Nadelen: "We did not get two of baggage at the destination."

Voordelen: "Friendly attendants. Decent food, and frequent snacks and beverages."
Nadelen: "No charging ports for electronic devices."

Voordelen: "He missed it due to having a 32 minute layover, which he ran all the way to board."
Nadelen: "he had no choice but to look at the closed door of his flight, and wait an additional 7 hours and they didn't even give him a voucher for food. I'm his mother, I'm currently visiting family in Scotland, so couldn't help him much. I'm pretty disgusting and disappointed by the whole experience."

Nadelen: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Voordelen: "Delayed flight but staff apologized as for safety reasons."
Nadelen: "Very late arrival"

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Voordelen: "The flight crew was nice. Plane departed/arrived on time."
Nadelen: "I paid €60 extra to sit in the emergency door seat to get more leg room but once.i was in the plane learned for more leg room I accepted a smaller seat next to a bathroom and no entertainment. I could not store my belongings near me. No power outlet to charge my devices for my own entertainment on a 7 hour flight. Dealing with constant traffic for the bathroom. I sat in the middle seat between two hours other men. It was a constant struggle arm space. After 7hours in the air I could not wait to get off the plane. If I didn't actually pay an extra €60 for the seat I may not feel bad but I feel like I might have been better off without paying for the "upgrade""

Voordelen: "Decent seat size. Sorta slept the whole flight."

Voordelen: "Seats were comfortable"
Nadelen: "Flight was delayed by 2 hours. Could have gone to Amsterdam and come back in that time"

Voordelen: "Boarding was a breeze and the staff were lovely. Online check was very simple and easy to navigate."
Nadelen: "The amount of extras you have to click no to while checking in online."

Voordelen: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Nadelen: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Nadelen: "vol retardé"

Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"

Voordelen: "J’aime sa ponctualité"
Nadelen: "Rien"

Voordelen: "Great crew, on time, could get a good nights sleep"

Voordelen: "Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time."
Nadelen: "Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-"

Voordelen: "Good"
Nadelen: "Repas gratuit"

Voordelen: "The movies in the flight"
Nadelen: "The temperature in the cabin was absurd. There were 3 people who fainted because it was an 8 hour flight, and the AC was not at an ideal temperature. I was sweating, and so was my mother. ABSURD"

Voordelen: "Crew is amazing"
Nadelen: "Nothing"

Voordelen: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Nadelen: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"

Voordelen: "Helsinki is a convenient connection to fly to the U.S. One of Finnair planes was damaged earlier in Chicago and they used AirItaly to operate this flight. I was traveling with a recent wrist fracture and I was lucky I had an empty seat next to me that allowed me to move my arm a lot to avoid swelling."
Nadelen: "Our boarding was an hour and a half delayed"

Voordelen: "it was on time"
Nadelen: "it was a poor food choice again."

Voordelen: "Crew was nice and helpful"

Voordelen: "The staff were exceptional , good food."
Nadelen: "Not really business class seats."

Voordelen: "The staff was professional and friendly. The waits were short on boarding."
Nadelen: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Voordelen: "Respect des horaires, gentillesse du personnel"

Voordelen: "Très bien. Bon accueil et à l'heure."

Voordelen: "A330 throne seat (2A) is nice and private."
Nadelen: "Flight attendant in business class was quite terse and rude."

Voordelen: "The crew was very helpful and kind. The plane extremely comfortable"

Nadelen: "Boarding in EU was chaotic. They didn't board on groups. Slow check in at Munich."

Nadelen: "Layover and delay we're extremely wrong and they booked me on a separate flight from my party."

Voordelen: "Crew were great / free wine !"
Nadelen: "Crowded and chaotic boarding"

Voordelen: "Decent flight from SFO to HEL, friendly staff ..."
Nadelen: "Ran out of food options from SFO to HEL. I was sitting towards the end of the plane ... and no more chicken so got stuck with the pork and mashed potatoes options. Need more coffee aboard the flight. ANA cleans the bathroom periodically, and wouldn't be bad to do the same on long flights. The arm rest between seats don't go all the way up, only half way. If the person in front of you is asleep during meal service, the FA (flight attendant) won't lift the seat and it may be a very uncomfortable meal experience. Other airlines will have the FA do it themselves. ...and you need to be careful about staying awake to get food (otherwise you can get forgotten)."

Voordelen: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Nadelen: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Voordelen: "Le service. Et le confort"

Nadelen: "They can't even tell me where the bag is supposed to be."

Voordelen: "Fantastic service staff food and beverages"
Nadelen: "Just slightly hard when laying down on the seat to sleep"

Voordelen: "The crew was friendly and helpful. There were multiple runs for drinks and the meal was delicious. The entertainment tablet offered good movies and tv shows."
Nadelen: "The lights where not lowered down to make it easy for people to rest and make it easier to fall sleep."

Voordelen: "Friendly crew, modern and clean plane."
Nadelen: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."

Voordelen: "Flight was delayed, and I ended up staying in hotel and spending the while next day traveling. It was very unfortunate, I lost 24 hours. But the hotel was nice."

Voordelen: "They gave us a warm cloth to wash our hands and face at the beginning of the flight. There was a bottle of water there too. We were constantly offered various drinks, especially water. The staff was extremely friendly and each of the flight attendants spoke about 4 languages."
Nadelen: "The entertainment system wasn't the best I've seen as of late. It's not a big deal, but it would be nice if they updated it!"

Nadelen: "the flight was 2 hours delayed."

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "The flight overall was okey. Pleasant crew."

Voordelen: "It was a very smooth fly,enough space to sit,great staff."
Nadelen: "The entertainment TV is very low quality ,bad sound and very poor choice of music.One in the front of me didn't work and I used one beside me..I don't take it too seriously,but that is what I experienced and noticed."

Voordelen: "Flight cam"

Voordelen: "Slow boarding no order. Plus delayed flight for no reason"
Nadelen: "Nothing"

Voordelen: "Arriving safe."
Nadelen: "We sat in the plane for 7.5 hours before moving. Airline provided no extra food though served what was meant to be breakfast before landing in the evening. Then they had not even coffee before actually landing. The vegetarian breakfast that was served in the evening had one dry pita bread with two slices of cucumbers and tomatoes, very lousy. Finnair has had that for years. If you order lacto-ovo meal, you get a vegan breakfast, a very low quality one. Why? I paid about $1500 for the flight and would like some service, too."

Voordelen: "It was comfortable and not too crowded"

Voordelen: "The crew made the entertainment free because of the delay. They were very hard working to make things right."
Nadelen: "Plane was late at Fenver and Heathrow and into Geneva. Plane seating was uncomfortable for such a long flight. This is an airline issue not specifically BA/Finnair."

Voordelen: "Plenty of food to eat. Snacks and lunch"
Nadelen: "Being vegetarian I chose the pasta entree. It was good. It included a small salad. All other food was carbs- bread, crackers, a packaged dessert, ice cream, pizza, muffin. ( The pizza was good the muffin was processed gross. ) I didn't eat all the items and still felt yucky from poor nutrition. A piece of fruit in place of muffin, dessert, crackers would help a lot."

Voordelen: "The service were very good. Just wish the food better selection."
Nadelen: "The leg room were tight."

Nadelen: "One of the crew members was rude."

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Nadelen: "nobody from justfly and kayak even tried to argued that I didn't missed the flight and I was one of hundreds that was in line way before flight time"

Voordelen: "It was cancelled"
Nadelen: "It was cancelled"

Voordelen: "Good service, on time, friendly and helpful flight attendants."

Voordelen: "Overnight flight and not full so could stretch out."
Nadelen: "It really was not Finnair, it was American. When I tried checking in Finnair had no knowlege of my ticket. I had to read the fine print to find the name American Airlines. Even the woman at Finnair was not sure, and thought that it was run by Brittish Air."

Voordelen: "The staff was friendly, the food was good, and the entertainment system worked perfectly."
Nadelen: "The gentlemen in front of me kept his seat reclined through the whole trip, making my space quite cramped. I know this can't be helped, but it does make the space a bit claustrophobic."

Voordelen: "9 month old A380 with dedicated flight crew - everything on time - what more is there to ask for?"
Nadelen: "Airplane meals tend to be carb-heavy and the food service was no exception. Always a roll or bread but this is normal."

Voordelen: "geting off"
Nadelen: "To cramped so I will go back to Delta"

Voordelen: "Friendly flight crew made me feel very welcome . Food and drinks service was excellent, nice choices. Movie selection was vast."

Voordelen: "Is old aircraft. Few tv in all the airplane. My system didn't work"
Nadelen: "I will not fly again with this American airline"

Nadelen: "Not enough room, way too crowded, all food is charged, entertainment content is pre-historic. A lot of room for improvement for the price you pay"

Nadelen: "They need to check the tv screens. On two different IcelandAir planes my screen wasn't working."

Nadelen: "Terrible meal options for an overseas flight. Discount airline-style buy your own meals not clear when purchasing ticket, poor drink service. Poor entertainment options. Ticket price did not reflect bare basics discount airline class of flight and service. Very disappointing."

Voordelen: "La rapidité du vol"
Nadelen: "Les divertissements sont uniquement en anglais, les sous-titres sont disponibles en anglais pour certains films mais pour certains même pas."

Voordelen: "Superbe avion avec un beau service de divertissement, équipage très gentil et attentionné, offre des cousins et des couverture ce qui est très rare maintenant, il faut les acheter. Si je devais reprendre une compagnie aérienne, je les choisirais sans hésitez."
Nadelen: "offrir une petit collation non payante pour un vol de 5 heures..."

Nadelen: "Eviter les retards"

Nadelen: "Eviter les retatds"

Nadelen: "Please offer more gluten free food options. Thanks!"

Voordelen: "I bought the ticket from Iceland Air because their flights schedule dovetailed nicely with a traveling companion."
Nadelen: "On the eve of my departure, I was informed that my return flight had been cancelled and rescheduled without: any offer of compensation, or, an offer of alternative flight arrangements. Pleas to address the situation were totally ignored. This, I believe, is an unconscionable way to run an airline."

Voordelen: "Everything was ok"
Nadelen: "Nothing!"

Voordelen: "I like the pillow and blanket."
Nadelen: "The boarding process is not well organized compared to other airlines. Passengers should get a bottle water every flight."

Voordelen: "The crew was friendly and professional. They came around often with water, which was key."
Nadelen: "The boarding process was strange. We landed onto a bus and boarded the plane on the tarmac- all fine. But it would have been nice to have an announcement as we arrived at the gate “ladies and gentlemen traveling to Denver, we will begin boarding in a few moments. Here is how this will go or this is"

Voordelen: "Appareil moderne. Tranquillité du vol. Nous étions 3 dans la classe Saga.."
Nadelen: "Pas de service en français. Pas de divertissement en français. La bouffe non mangeable. Débarquement par l'arrière de l'avion. Embarquement par bus"

Voordelen: "Embarquement prioritaire. Avión moderne N'étudie acceptable."
Nadelen: "Pas de divertissement en français. Pas de service en français. Retard au départ."

Voordelen: "Food on business class was good. The coffee was excellent."
Nadelen: "I had to wait almost one hour at check in. The person in charge said there were "issues" with my visa. She allowed me to board to Reykjavik and said the issues would be solved as I flew. I had to check in again at Reykjavik. There was no "issue" with my visa and I was received normally at my destination. Comfort level on business class was sub-par and options on entertainment center very limited."

Voordelen: "I had sprained my ankle the day before my flights, and the crew were all very nice and accommodating for me."
Nadelen: "I didn't like the fact that when I booked my flight, I was misled to believe that my checked baggage was included. The message said that "cabin baggage was included", but since when is cabin baggage NOT included?? I was surprised to find out when I was checking in that I had to pay an extra 50 Euros to check my luggage in, which I was really not happy about since the flight itself was already so expensive."

Voordelen: "Crew on board was friendly and accommodating."
Nadelen: "Boarding at the gate was chaotic Poor landing"

Nadelen: "The check-in process was horrible. It took over an hour to drop off our bags and get a boarding pass."

Voordelen: "Iceland Air personnel were super accommodating, in Seattle on the ground and in he air."
Nadelen: "Swissport personnel in Europe were awful. Bags were delayed in Amsterdam for over an hour after landing. Check in at Brussels was also an hour long queue. Boarding in the terminal in Iceland was very disorganized."

Voordelen: "The plane was quite modern and comfortable"
Nadelen: "I preordered and prepaid for meals, but on this flight I had to go ask for my meal."

Voordelen: "Avion neuf, confortable et silencieux. Nous sommes partis en retard mais sommes arrivés « presque » à l’heure prėvue."
Nadelen: "La barrière de départ n’a pas été indiquée sur les écrans électroniques, et comme nous nous étions enregistrés en ligne et que nous attendions au salon où les vols ne sont pas annoncés, nous sommes arrivés tard à l’embarquement et avons presque manqué notre vol. À bord, le personnel a fait le nécessaire mais pas plus, service peu chaleureux et minimaliste. Le débarquement s’est fait avec une navette, comme à Mirabel dans le temps, et comme il n’y avait qu’une seule navette à la porte arrière, le processus a êté laborieux."

Voordelen: "Somewhat on tome"
Nadelen: "We got stuck at the agent counter checking in our bag for 30-45min cuz they couldn’t figure out my wife’s visa. They also charged us €88 per check in bag. We could t do it online for some reason. I’m never flying this airline again."

Voordelen: "Good movie selection?"
Nadelen: "I had to pay for extra luggage, because though I paid for an Economy Standard ticket which does come with checked-in baggage, there was nothing written on my ticket to prove it. I paid for the standard ticket ahead of time specifically. Although the staff were nice enough, for a struggling student, this mix-up was unacceptable. I now find myself making calls and trying to get in contact with both Kayak and Icelandair for a refund of the 88euro. I think I was particularly unlucky, because I was picked twice for special security checks, which pulled me out of the line I was waiting in while the flight was delayed, and I had to re-enter the line at the end. Though I requested window seats, I did not receive one either time (though I knew it wasn't guaranteed). There was also no overhead storage space for carry-ons overhead, so I had to make my way to the front of the plane to store my backpack, and several of those who came after me had to sit with their carry-ons on their lap. The seats were also pretty uncomfortable with a thick unadjustable headrest; and the air quality was terrible, a bit smelly and very dry. As a frequent flyer (who does fly with icelandair occasionally) this was unusual."

Voordelen: "Nothing good about this airline"
Nadelen: "Forget about comfortable experience during the flight. The way how they list the ticket from Kayak is the scam. Stated Economy class on Kayak and their own website ticket info. Once you chek in, they will stated this is the cheapest economy ticket, doesnt allow any baggage, and you have to pay I think around $150 for round trip baggage. End up with just to carry on, wouldnt able to shop in Europe. If you includ baggage flight would be similar to other airline provide baggage and quality services. Huge mistake, customer service located overseas, and dont care about customer."

Voordelen: "Got home safely"

Nadelen: "Typical flight now days. Seats are too small for comfort. There needs to be action by regulators of aviation industry to increase space for coach passengers. I think these regulators should be required to fly coach three times a year in a coach seat on flights of three hours or more."

Nadelen: "Baggage fees were horribly expensive."

Nadelen: "I was 1.5 kgs over on my checked in luggage and they wanted to charge me 63 pounds Sterling. I managed to shuffle things around so I didn't have to pay in the end. I thought it was a bit steep."

Voordelen: "Everything went okay for us on this flight. In the future, I will suggest to my wife, who books air travel for us to read the fine print. The cost to check a bag was $100.00 which would have run us $300.00 for the trip: Boston to Brussels with a layover in Reykjavik, but on the return Brussels to Reykjavik with four days in Iceland and the return to Boston, so there goes the cheap flight! I did enjoy the in-flight movie and a documentary on the return trip as well."
Nadelen: "My own earphones on the flight from Brussels to Iceland did not work. I could not plug them into the system."

Voordelen: "My exit aisle seat was just great, with no one on either side of me !!!!! Very kind airplane staff. I had a great sleep."
Nadelen: "nothing"

Voordelen: "Clean plane and facilities. Nice crew. Email notifications of delays"
Nadelen: "Multi-hour delays - strike induced on outbound flight, weather induced on return flight. Email notifications were nice but inconsistent. Expensive food."

Voordelen: "Second time I have flown to Brussels with Iceland Air. I love their customer service and especially the flight route. My flight going over was cancelled due to weather. I called their reservation office , had to wait on hold for 1 hour and 15 minutes , but it was worth it. The reservation agent found me a new flight on LH, she explained I would get a conformation about 3 hours after our conversation with the flight information and new txt information. I was able to check in with LH on line that evening. Iceland Air had every pre assigned seats for me."
Nadelen: "The boarding process in Kevlavik is pretty awful. No seating around gate areas. You have to stand in line for about 30 minutes to then have to get on shuttle to be driven to plane where you have to walk on stairs to get to plane, or in some cases you actually get to board from the terminal, which happened yesterday. I have MS,and sometimes standing for long periods of time and then having to climb up stairs is difficult for me. I also see a lot of elderly people and parents with babies having difficulty with this boarding process. Their airport really needs major expansion for the amount of people that travel thru their. Seating araes around their gates should be a priority."

Voordelen: "Good price and short layover. The plane was clean and comfortable."
Nadelen: "The boarding process in Reykjavik was chaotic. Food and entertainment available for PURCHASE."

Voordelen: "Personnel sympa, avion confortable."
Nadelen: "Absence de repas de qualité offerts."

Nadelen: "48h et 27 minutes de retard sur l'horaire prévu."

Nadelen: "5h de retard.... Aucune prise en charge par la compagnie. Si je n'appelle pas, personne ne s'occupe de nous. Retour cauchemardesque!"

Voordelen: "Avion confortable. Personnel correct."
Nadelen: "Qu'ils devancent le vol de 15 minutes; on a failli Le rater. Aussi: piètre qualité de l'offre de nourriture."

Nadelen: "No snacks"

Voordelen: "The flight was staffed by friendly, attentive staff. There was more leg room than on some airlines. Beverages were free, but you had to pay for food on this trans Atlantic flight. Most of us knew this in advance and brought food onboard."

Voordelen: "I probably won't be flying islandair again"
Nadelen: "The whole experience was poor. I'm disappointed."

Voordelen: "Lots of leg room in row 7, nice flight attendants."
Nadelen: "Nothing"

Nadelen: "Too bad that there is no food included in the flights. We bought sandwiches, and they were worth it though :)"

Voordelen: "Flight attendants were personable."
Nadelen: "Not enough seating space."

Nadelen: "Iceland airport was over crowded on the way to Brussels."

Voordelen: "The best part of the flight was the crew"
Nadelen: "Overall food was average, entertainment definitely needs to be improved"

Voordelen: "I love being able to get in and out of security much easier than other airlines. Love Iceland air. Just need to be prepared to bring food to eat"

Voordelen: "In flight entertainment was great, great selections!"
Nadelen: "No free snacks distributed on the flight"

Voordelen: "Our high-school friend had never flown before and she needed to come home early from our trip to Germany. You all treated her so well, and made her trip home pleasant. Thank you."

Voordelen: "Plane was full but it did not seem crowded. Overhead bins were not crammed full. Kids get free meal in all three cabins! Had a good flight and arrived right on time!"
Nadelen: "They did not board in their usual manner from the rear first and this slowed down boarding. Gate was really not large enough to accommodate this type of boarding. Seat was a bit hard."

Voordelen: "The crew was nice. The lost baggage team members at Glasgow airport were INCREDIBLY helpful, kind, and comforting. I cannot overstate how grateful I am for their help."
Nadelen: "My baggage was lost and while eventually returned, this was not for three days. The boarding process at REF was very disorganized and delayed. Again we were told that we would have seats together and again did not."

Voordelen: "Plane was clean"
Nadelen: "Food could be better!"

Voordelen: "Friendly staff"
Nadelen: "Fly on time"

Voordelen: "Amazing crew"

Voordelen: "The best airline in the world!"

Voordelen: "Siege correct sans plus, et non inclinable"

Voordelen: "The flight was short and smooth"
Nadelen: "Will not fly this airline again. They charge less for online checkin and payment for checked bags than at the airport, except app didn’t allow payment so had to pay full price at ticket counter. Ticket agent wouldn’t do anything about it or answer any questions, horrible customer service."

Voordelen: "L’équipage"
Nadelen: "Des sièges serrés en classe affaire Aucune différence avec la classe eco sinon qu’il y a un siège libre sur 3 Retard de 40’"

Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"

Nadelen: "The food needs some improvement!"

Voordelen: "service de l'equipage"
Nadelen: "Les repas, sieges etroits entre LHR et YUL, longue duree de l'escale"

Voordelen: "Crew and airline was fine"
Nadelen: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."

Nadelen: "Une collation gratuite pendant le vol"

Voordelen: "Le personnel était très professionnel. Cie au top."

Voordelen: "Comfortable new plane, friendly staff."
Nadelen: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."

Nadelen: "The delay... We arrived 1 hour and more after the normal time, difficult to be sure to have the last metro in London..."

Voordelen: "le personel etaient aimable et souriant"
Nadelen: "nous avons eu un delay"

Nadelen: "pas de boisson ni nourriture offerte"

Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Voordelen: "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Nadelen: "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."

Nadelen: "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Nadelen: "not ONE single smile !!!!"

Voordelen: "Embarquement efficace. Un mail la veille pour prévenir que le vol est complet et donc de déposer ses bagages cabine à l’enregistrement facilité la vie à tout le monde, c’est bien pensé! Un personnel navigant à l’écoute et très aimable. Vol à l’heure et en avance à l’arrivée."

Nadelen: "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Nadelen: "25 min de retard pour le décollage"

Nadelen: "Slow boarding and then the plane was 3+ hours late due to mechanical issues"

Voordelen: "Embarquement rapide"
Nadelen: "Pas un verre d'eau de servi, même pour mon enfant."

Voordelen: "L’embarquement parfait la taille des places et l’espace pour les jambes super"
Nadelen: "Même pas une boisson offerte (eau/thé/café)...voyage très très secoué"

Voordelen: "Les films bien diversifiés et nombreux en français"
Nadelen: "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."

Voordelen: "Rien"
Nadelen: "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Voordelen: "Staff was kind and curteous"
Nadelen: "Very crowded, sat 2.5 hours on the tarmac. Air was not functioning in back two sections, bathroom overcrowded. Went to the forward bathroom and airconditioning running strong and bathrooms not in use. I think that in an emergency situation, all passengers should be treated with respect. Letting customers use the bathrooms in business class and receiving the same airconditioning would have been humane."

Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"

Nadelen: "Entertainment totally outdated ! Unresponsive screen"

Voordelen: "Horaire ponctuel même en fin de journée. Personnel agréable"

Voordelen: "Pro et en règle sur les timing et prestations"
Nadelen: "Un peu trop de turbulence du côté du Groenland et donc difficile de dormir. Les services à bord ne sont par contre pas au niveau des compagnies du golf ou asiatiques."

Voordelen: "Bagages inclus et personnels sympathique et serviable"
Nadelen: "Tout est payant en supplément, aucun divertissement dans l’avion même pas un écran générale ou de la musique. Même les places sont payantes si vous voulez les choisir avant le check-in"

Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Voordelen: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Nadelen: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."

Voordelen: "Le vol en general"
Nadelen: "3h de formalités pour sortir de l’aeroport L’obligation de récupérer ses bagages pour les reenregistrer"

Voordelen: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Nadelen: "1 heure de retard Plusieurs vols annulés donc bcq de monde à l'embarquement Nourriture payante alors que le vol faisait partie d'un vol paris-singapour"

Nadelen: "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Voordelen: "The crew did their best to minimize delay"
Nadelen: "Flight delayed, arrival very late night. No snacks, drinks , only to purchase. Like a low cost airline"

Nadelen: "3h de retard"

Voordelen: "Boarding was quick and well organized. The plane was clean and prepared -cabin crew was very friendly.We did miss our connection and I liked that British airways got us on the next available flight and had that information as we exited our flights."

Nadelen: "Le manque d'attention du personnel de bord qui reste très impersonnel. pas de café à la fin du repas ni de digestif, Les films pas très intéressants"

Voordelen: "Tout a bien été"
Nadelen: "Rien"

Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."