Vind goedkope vluchten vanuit Bogota naar België

Voordelen: "Professional crew. Good simple check in."
Nadelen: "Nothing."

Nadelen: "KLM crew exceed our expectations"

Voordelen: "KLM never disappoints, the cabin crew was extremely kind and helpful!. The food was great, nice leg room in regular economy class, thousands of movies and tv shows...it was great!"
Nadelen: "Well there was a LOT of turbulence but no one can control the weather and shout out to the pilot for giving us such a smooth landing a rough weather!"

Voordelen: "Slow service."
Nadelen: "Better communication!"

Voordelen: "Crew was helpful and food was very good"
Nadelen: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"

Nadelen: "Head support for 6 feet plus people on seats would be good"

Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Voordelen: "Nice attention and good food. Plane and seats are confortable"

Voordelen: "Goede crew en goed eten."
Nadelen: "Comfort van de stoelen"

Nadelen: "We had 4 hour delay causing a stop over at 3am. So yeah"

Voordelen: "Like the overall KLM experience"
Nadelen: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Voordelen: "Just the cabin crew being nice"
Nadelen: "Punctuality KLM is always late"

Nadelen: "Na lange vetraging uitstappen op het platform en wachten op de bus terwijl il op zijn minst 20 vrije slurfen he geteld"

Nadelen: "I bought tickets thrue you for me two months ago Iit went well but on the last few days I also bought ticked for my brother and his wife and it was a disaster night mare for them bound for Montpellier too to attend a wedding the damn suitcase didn’t get to final destination it was at Orlando but got"

Voordelen: "absoluut geen klachten"

Nadelen: "Long haul flight made pleasant by KLM"

Voordelen: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Nadelen: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Nadelen: "Uitermate tevreden!"

Nadelen: "Larger meals."

Nadelen: "Vertraging"

Voordelen: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Voordelen: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Nadelen: "Less legroom, storage space, bad food, few movie options."

Voordelen: "Entertainment was amazing! They even have four Harry Potter movies! We were told in advance that the flight was going to be delayed, which is really positive. Very friendly personnel."
Nadelen: "Food isn’t that great. Breakfast could be much better."

Voordelen: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Voordelen: "Crew was very friendly. Nice that wine was served without charge."
Nadelen: "Announcements from the cockpit were hard to hear. Food has been better in past."

Voordelen: "Very friendly onboard personnel - I really had kind of homy feeling."

Nadelen: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"

Voordelen: "Very friendly and helpful crew."

Voordelen: "Het eten was lekker en er werd genoeg drinken aangeboden. Personeel erg vriendelijk."
Nadelen: "De stoelen van de Boeing 777 in de economy kunnen echt beter. Ik kreeg al snel pijn in m’n onderrug aangevuld met een houten kont. Niet echt fijn voor een vlucht van 16 uur"

Voordelen: "Everything was great! Crew incredible. They acknowledged my wife’s birthday and made her feel special. Food was ultra salubrious. Loved the big screen monitor."
Nadelen: "No complaints about anything."

Voordelen: "Nice crew; clean plane; decent dinner"
Nadelen: "No entertainment system; insufficient knee space"

Nadelen: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Nadelen: "The boarding area was total chaos. In order to get to the gate I had to literally fight with the 100s of people who were waiting in the same area. No priority was given to family with children or elite members. Even when we complaint at the personnel we were told that “it was busy”. Usually KLM flight from Venice depart from the first floor where gates are bigger and you get straight with the finger to the airplane. Today it hasn’t been the case .... too poor service for a KLM fight"

Voordelen: "Cabin crew were very professional."
Nadelen: "Aircraft returned to gate due to fault and was delayed for 45 min."

Voordelen: "Service, technology"
Nadelen: "Could not print by boarding card and was not allowed to board in Amsterdam"

Voordelen: "Zijn goed."
Nadelen: "Niet tevreden"

Nadelen: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Voordelen: "Short flight with good communication."
Nadelen: "Nil to complain."

Voordelen: "Zeer vriendelijk personeel, kindvriendelijk. Stipt vertrek en aankomst"
Nadelen: "Niets"

Voordelen: "Very friendly staff"

Voordelen: "Zelfs op zo'n korte vlucht nog een hapje en een drankje! Top"

Voordelen: "."
Nadelen: "Vertraging en bagage niet aangekomen' na 1 dag afgeleverd"

Voordelen: "Er werd een gratis snack aangeboden en wonder boven wonder, was dat een vegetarische snack! :)"
Nadelen: "Het was erg warm in de cabine."

Voordelen: "Er wordt nog gratis een snack en drankje geserveerd."
Nadelen: "Fijn dat er nog gratis iets wordt geserveerd, jammer dat dat dan een broodje kip was. Waarom geen kaas, kunnen vegetariërs ook wat eten. Nu had ik niets."

Nadelen: "Flight was cancelled and we had to return to Amsterdam after du,ping fuel to make sure we could have a safe landing."

Nadelen: "Dutch sub titels would be nice."

Nadelen: "Flight was delayed"

Voordelen: "Prima vlucht! Geen aanmerkingen."

Voordelen: "In Toronto werd ik aangesproken door een dame van KLM met de vraag hoe ik reisde, alleen of in groepsverband etc. Zij gaf aan dat ik gebruik kon maken van de lounge en dat er hulp aanwezig was om bagage in te checken bij de self check-in. Uitermate vriendelijke en behulpzame dame. Tijdens de vlucht was er zeer vriendelijk en behulpzaam cabinepersoneel beschikbaar."

Nadelen: "Not to have 2 distressed cats on board meowing non stop for 10 hours."

Voordelen: "La ponctualité."
Nadelen: "Variété des boissons proposées."

Voordelen: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Voordelen: "I loved the different features on the screen and the excellent. Customer service on this flights"
Nadelen: "The space on the seat."

Voordelen: "The rest area"
Nadelen: "The airport was cold and it should be warmer"

Voordelen: "Crew were very good."
Nadelen: "No vegan food available."

Voordelen: "rien"
Nadelen: "tout est à revoir !"

Nadelen: "The food is usually very good, this time it was poor to disappointing- dark meat chicken.., tasteless & unhealthy....mushy fruit dessert choices"

Voordelen: "Nice and attentive crew."
Nadelen: "Seats not comfortable in premier economy."

Voordelen: "Entertainment programs"
Nadelen: "New variety of food"

Nadelen: "Geen wifi voor 9 uur"

Voordelen: "The whole crew is so kind"
Nadelen: "Delta made my whole first flying experience the best."

Voordelen: "Great food and friendly crew."
Nadelen: "Seatback system was old and not very functional."

Nadelen: "Really hard to get boarding passes online"

Voordelen: "Staff were friendly and seats in business were super comfortable."

Voordelen: "Crew was very friendly and seat in KQ is super comfortable in Business."

Nadelen: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Voordelen: "Food and drinks very good"
Nadelen: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Nadelen: "More water provided during the flight. Also, the second meal was not very good."

Nadelen: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Nadelen: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Nadelen: "They lost my luggage :("

Voordelen: "On time, staff was nice."
Nadelen: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Nadelen: "Arrived 5 hours late"

Voordelen: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Nadelen: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Voordelen: "Liked the transfer"

Voordelen: "Nothing"
Nadelen: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Voordelen: "Friendly crew, good meal and entertainment"
Nadelen: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Nadelen: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"

Voordelen: "Nothing"
Nadelen: "Airplane delay to take off 1 unknown reason After landing in Paris 50 min sitting inside airplane moving around Late for flight transfer. Sitting in Paris airport 5 hours. Customer service no working. Never fly Air France anymore !"

Voordelen: "Food has improved a lot on business class. Meals are more creative."
Nadelen: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Voordelen: "I liked the crew, they were professional and tried their best"
Nadelen: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Voordelen: "Nothing"
Nadelen: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Nadelen: "Vlucht door vertraging van uit lax gemist op een paar minuten"

Voordelen: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Voordelen: "Arriving safely."
Nadelen: "We didn't get boarding passes for the second flight at EDI so we had to exit the secure area, get boarding passes, and go through security a second time for the same trip."

Voordelen: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."

Voordelen: "I didn’t actually liked the entertainment"
Nadelen: "I just didn’t enjoy the entrainment."

Voordelen: "The crew, the service, the food and beverages"
Nadelen: "The 3 hours delay"

Voordelen: "Friendly staff"
Nadelen: "Window pane was broken on my side and I couldn't shut it down. As it was a day flight the sun heated my skin badly"

Voordelen: "Punctueel"
Nadelen: "Geen ontbijt of iets dergelijks, dit ondanks vroege vlucht."

Voordelen: "Normale vluchtte t"
Nadelen: "Te last vetrokken"

Voordelen: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Nadelen: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Voordelen: "It was on time"
Nadelen: "Food was AWFUL! Better to serve nothing"

Voordelen: "The check in process was much better in the CFG airport than SFO. Very organized."
Nadelen: "The food was mediocre on this flight. The seats also are surprisingly uncomfortable."

Voordelen: "the Airline"
Nadelen: "The Airport, Security, Boarder control."

Nadelen: "Air France lost my luggage and they can't find it in the computer system."

Voordelen: "Not much."
Nadelen: "It was one problem after another during check in. And it was difficult to find help in English so I couldn't really tell what was going on. In the end I was tucking to get checked in because they were insisting I use a kiosk but I was telling them that the kiosk said to see an attendee. It was not efficient and I felt like a burden asking for help when there was nothing else I could do on my own."

Voordelen: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Nadelen: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Voordelen: "That it was a night flight"
Nadelen: "No airconditioning, no food choice, no space."

Voordelen: "I really like the preferred seating area and the crew overall"
Nadelen: "Boarding was communicated by areas one time only. I would suggest to repeat communication of the areas that were told to board before so if you missed the first one you don’t have to wait until the end"

Nadelen: "C’est la première fois que nous prenons Iberia et nous avons été très déçus. Personnel extrêmement désagréable. Première fois que je vois tout un équipage aussi peu professionnel, indélicat et qui ne passe pas en dehors des repas. Le repas a été servi et le débarrassage 5 min après. Pas de nettoyage des toilettes pendant les 12heures de vol. Les hôtesses étaient trop occupées à papoter à l’arrière de l’avion. En tant de covid c’est inadmissible. Je ne recommande pas cette compagnie et ne la prendrais plus jamais !"

Nadelen: "The seats"

Voordelen: "Nothing"
Nadelen: "Crew wouldn't let me board because a ticket from Spain to France was not sufficient evidence I would leave Europe. So I bought one from Italy to Singapore and they didn't accept that either. I lost over 1,000 dollars."

Nadelen: "Tout sauf le repas très mauvais des boîtes de conserves. C'est de la rigolade. Très déçu du repas vraiment."

Voordelen: "Crew was good from Rime to Madrid, however my connection from Madrid to JFK, service was not good, i felt ignore when asking for water"
Nadelen: "Took to long to service, and customer service was lacking"

Nadelen: "Seats don’t recline at all and wasn’t even offered water on a close to 3 hour flight. Bare bones service to be sure."

Voordelen: "We landed a bit early"
Nadelen: "We didn't get the seats that we paid for. And all we could get was the last row."

Voordelen: "Everything was perfect"
Nadelen: "They take you headphones half an hour before landing"

Voordelen: "The crew was nice."
Nadelen: "There was a terrible stench, like that of a dead animal, near where we sat that did not let us enjoy the flight. The seats were too crowded."

Nadelen: "It was frustrating to have to pay to check only one bag for a long international flight. Fortunately, I had two seats to myself, so it made it easier to be comfortable during the long flight. Food was mediocre, but good enough. Would have preferred more vegetables or fruit than sweets."

Voordelen: "Personnel gentil"
Nadelen: "L’avion me semble pas en bon état. Des gouttes d’eau tombaient du plafond suite à la condensation"

Nadelen: "Iberia annule le vol choisi puis change l'attribution des sièges et sépare les gens sans la moindre considération. Vol cher et médiocre."

Voordelen: "Gate was extremely crowed and disorganized. Non-European citizens must present passport. That requirement should be clearly stated."
Nadelen: "Travel notifications should mention documentation requirements."

Nadelen: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Nadelen: "Iberia est une.compagnie mauvaise, qui ne se préoccupe pas du délai entre deux vols A éviter"

Nadelen: "Correspondance trop court, on a faillit rater l'avion, alors que j'avais demandé quelques jours avant si c'était suffisant en terme de délai. De plus, le bagage n'a pas suivi et est resté à Madrid (retour seulement demain)"

Voordelen: "Vol a l'heure Personnel avenant"
Nadelen: "Tous les services sont payants. Le service WiFi à bord ne fonctionnait pas"

Voordelen: "To check in took so long . I could have used the automated check in but my code was not recognised. Travelling as a couple we were given separate seats .The staff did not even see fit to even tell us.Poor meals. the cabin crew looked harassed."
Nadelen: "Send emails reminders to offer web check in."

Voordelen: "Sympatique"
Nadelen: "L'embarquement."

Voordelen: "Le personnel de bord était inattentif, cela se voyait qu'ils n'avaient pas envie d'être là. Aucun passage entre les deux repas (pendant 8 heures d'affilée), puis le café servi jusqu'à la moitié des rangées seulement, avant l'atterrissage, personne n'est passé vérifier les ceintures."
Nadelen: "Un personnel naviguant plus présent, plus professionnel, sérieux et souriant? Quelques passages avec de l'eau pendant le vol entre les repas."

Voordelen: "Le personnel de bord à été bien Mais tout le monde qui est en bas qui est au sol était très mal"
Nadelen: "Le personnel de sol était très mal"

Voordelen: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"

Nadelen: "The aircraft was not full. Passengers were staggered, but not staggered enough. People were assigned aisle seats (normally a good thing), but the person in front of me kept her seat fully reclined, squashing me in and making the 10 hr flight most uncomfortable. No soap in one of the lavs"

Nadelen: "Le retard et la prise en charge à l'arrivée"

Voordelen: "Cabin much too hot and no air circulation until just before pushback. Ack!!"

Voordelen: "Cabin crew was friendly and efficient"
Nadelen: "Crappy plane for an international flight"

Voordelen: "The food could be better"

Voordelen: "J’ai voyagé avec un chien en soute. On m’a tenu informé que mon chien était bien à bord lors du changement d’avion."

Nadelen: "Ma valise n’à pas suivie à Madrid. Résultat 4h d’attente à Genève pour la réclamation de valise. Horrible !"

Voordelen: "They made up time on the flight"
Nadelen: "This was already a makeup flight and it wasn’t efficient enough to help me"

Voordelen: "Fast boarding, good entertainment and arrived early"
Nadelen: "Food wasn’t great. Chicken with beAns and mashed potatoes dry."

Voordelen: "The plane didn’t have coach puls class that I paied for and they gave me an upgrade to business class! Great Surprise!"
Nadelen: "None"

Nadelen: "That plane was way to small for that long of a trip! Very very uncomfortable. No leg room and it got worse when the person sitting in front of me leaned his chair back!!!"

Voordelen: "The movies and the leg room seemed better then normal"

Voordelen: "Flight left on time"
Nadelen: "Very tight seats. I’m not that tall and my knees were hitting the seat in front"

Voordelen: "Personnel de bord excellent, cabine très agréable pour un vol au même prix que Ryanair ! Merci à Iberia d'être sur cette ligne. Vol excellent."

Voordelen: "Great check-in process. Friendly, helpful crew. Well-maintained aircraft."
Nadelen: "Iberia charges for everything in in-flight service (even soft drinks)."

Voordelen: "Équipe que je plains d'ailleurs."
Nadelen: "Rien à manger ou à boire. Place très limitée pour les jambes. C'était mieux avec Ryanair"

Nadelen: "My checked baggage was not trasnferred and did not arrive in Chicago."

Voordelen: "Very bad organization Changed seats for everybody and no priority to board"

Voordelen: "Nothing stands out."
Nadelen: "The seats are cramped, no leg room. The passenger in front of me reclined her seat and spent the majority of the flight in my lap. The temperature on the plane was hot. if you're in an aisle seat you might feel the air conditioner but not if you're in the center of the row. There are not air vents above the seats. This was a long flight to be miserable."

Voordelen: "Embarquement efficace"
Nadelen: "Même pas de bouchon d’oreille ni de masque pour dormir sur un vol de 23 heures... Nourriture insipide"

Voordelen: "Vol correct et à l’heure"
Nadelen: "Même pas des cacahuètes gratuites sur la compagnie nationale. Service minimum : ne vaut pas mieux qu’une low cost."

Voordelen: "Great and on time"
Nadelen: "Nothing all good"

Nadelen: "Consignes de sécurités non respectées par le personnel naviguant Porte cockpit ouverte en vol par une seule personne. Contrôle ceintures et sièges sommaire. Site web fonctionne mal lors de la résa des sièges"

Nadelen: "1h15 de retard"

Nadelen: "Bagage abîmé en soute"

Voordelen: "Un décollage et un atterrissage en toute douceur. Je n' ai absolument pas senti que l avion se posait. C est très agréable"

Voordelen: "Flight amenities were great! When I discovered my passport was missing at my connection in London, John, the rep made calls to track it down where I left it in the tub at the security check point! He then walked with me to get it and then to re-book my flight since I had missed my scheduled flight......and there was no charge for the new flight! Unheard of in this day and age."
Nadelen: "Nothing."

Nadelen: "More leg room More gluten free food options"

Voordelen: "Divertissement même si Prise audio ne fonctionnait pas bien"
Nadelen: "Départ en retard"

Voordelen: "compliance in the boarding"
Nadelen: "in general the male flight attendant was very disinterested in resolving nonconformities such as that the light of the chair did not turn on or request for support in completing Customs form and uncomfortable seat"

Nadelen: "More clearly written policy about baggage allowance"

Voordelen: "1. Repas de bonne qualité et offrant plusieurs à côtés (salade, pain, brownies, etc.) 2. Films disponibles à bord par le biais de l'écran de divertissement inclus au siège."
Nadelen: "1. Non disponibilité du Wi-Fi à bord de l'avion 2. Avion remplie à pleine capacité et ayant accepté des voyageurs avec plus de deux (2) bagages à main à bord 3. Aucun surclassement offert durant le vol tandis que la famille à côté de moi était malade 4. Ils ont perdus mon bagage à main alors que l'agence de bord m'avait promis de ne pas le perdre lorsque je lui ai demandé. Ils m'ont retiré mon bagage à main puisque ma petite valise que je transportais n'entrait pas sous le siège. L'agence de bord est parti avec mon bagage contentant tous mes médicaments, ma couverture et une partie de mes vêtements et c'est la dernière fois que j'ai vu ma valise. Lorsque je suis arrivé à Bruxelles, mon bagage à main qui fut placé en soute n'était pas à destination et j'ai pleuré toutes les larmes de ma vie."

Nadelen: "Ils ont perdu ma valise. Malgré la qualité du vol le service c’est pas la j’avais des choses très importantes à l’intérieur... merci air Canada..."

Voordelen: "How I was treated How I felt was wonderful."
Nadelen: "Nothing"

Voordelen: "Vol Bucarest-Montreal. L'equipage mega gentil. On est arrivé avec 30min plus tot que prevu"
Nadelen: "Le confort - 9h dans un siege en survolant l'Ocean (tu vois rien) et aucun ecran pour te dire ou t'es, aucun aucun ecran pour divertissment, tu peux louer une tablette à 10$ pour avoir les films et un peu de divertissment. Mais il y aurait aucun probleme si le prix du vol etait à 50% que le vol Lufthansa avec le confort necessaire. Comme j ai dit c'est un low cost à prix normal et je ne trouve pas normal."

Voordelen: "Qualite de l’avion"
Nadelen: "Et au retour, correspondance à Montréal(pour Québec), on est près à partir, mais y’a pas d’gaz dans l’avion...:/ résultat: 1/2h de retard...:/"

Voordelen: "ok, seating but good movies"
Nadelen: "not enough space for luggage"

Voordelen: "à l'heure"
Nadelen: "Les appareils utilisés pour Québec Montréal et vice verso, sont bruyants au maximum. Ils sonnent la tôle."

Voordelen: "Le personnel est aimable"
Nadelen: "Lors du vol Montreal-Miami les repas ont ete servis trop tard et il n'y avait plus rien à choisir. Il n'y a plus de télé ni de radio pour passer le temps à moins de louer ."

Voordelen: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Nadelen: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Voordelen: "Everything went well From boarding to exiting the aircraft."

Voordelen: "Friendly attendants, excellent foods"

Voordelen: "Avion spacieux"
Nadelen: "Nous n avons pas eu de petit déjeuner"

Voordelen: "Facil de savoir où on doit aller, rapide"

Voordelen: "l’écoite et l’aide offerte surtout avec un bébé et beaucoup de bagqges"

Voordelen: "La synchronisation des vols n’étaient pas stressant"

Voordelen: "Flights left at the scheduled time"
Nadelen: "Planes are very uncomfortable. There is no entertainment in the cabin (tv, music)"

Voordelen: "vol assez rapide vin dans le repas pour mieux dormir siege ajustable pour mieux dormir"
Nadelen: "rangee de trois quand on est pres du hublot et que les autres dorment on est bloque pas beaucoup de place pour les bras et les jambes beaucoup trop de films asiatiques agent de bord ne comprenant pas du tout le francais, je lui demande du vin blanc et il me sert du jus de pomme.. pas de jolie fille a cote de moi"

Nadelen: "Information provided on delays was limited and information on connecting by flights was incorrect"

Voordelen: "Le personnel l’avion et la propreté"
Nadelen: "Les repas pourraient être plusnsavoureux"

Nadelen: "Food was hilariously repulsive. Shared photos far and wide on social media."

Voordelen: "on time, easy to board"
Nadelen: "no snacks at all . would appreciate some peanuts with my drink or something."

Nadelen: "Very cold plane"

Voordelen: "Nice crew and service, I ate all the food :) lots of new movies !"
Nadelen: "I guess it is a good thing for the airline because the plane was full, although it was crowded to me."

Nadelen: "Transfert à la course"

Voordelen: "Crew member"
Nadelen: "Audio Jack a little bit broken"

Nadelen: "Délais de deux heures sans vraiment connaître la vrais raison"

Voordelen: "The end of the trip and delivery of luggage 24 hours after arriving in Vienna"
Nadelen: "Old and partly broken plane, horrible food. 2 officials to immigrate hundreds of people at Brussels. Breakdown of luggage system in Brussels. No luggage at arrival in Vienna."

Voordelen: "-"
Nadelen: "-"

Voordelen: "Super bon service, tout les employés étaient souriants et avenants. Très bon vol, tout le côté divertissement super"

Voordelen: "Nous avons connu des difficultés techniques au niveau des divertissements disponibles. Les écrans ne fonctionnaient pas durant toute la durée du trajet mais, heureusement, le personnel d'Air Canada nous a offert une carte de rabais pour un prochain vol."

Voordelen: "Friendly professional staff...flight was on time and pretty comfortable"
Nadelen: "For almost a 5 hr flight all they offer is water or juice...no complimentary meal...and the meal that was offered for sale onboard, they did not have enough meals to keep up with the demand of actual passengers who wanted to purchase."

Voordelen: "1st time on Air Canada and we were overall impressed, this was a fast an easy flight across the board. Love the free inflight entertainment too!"
Nadelen: "Food availability was restricted because it was only a 3hr flight despite it being during dinner time. Still what was there was enough, I had cheese and crackers and Granola balls and it was filling enough."

Nadelen: "Air Canada did everything wrong except for the actual flying of planes. Repeated delays and cancellations with NO organization or communication to the passengers. I made it to my final destination 24 hours later than original itinerary, almost all of which was spent in airport lines. My bag didn't arrive until 5 days later...on the wrong porch."

Nadelen: "I booked this flight a couple months ago to find no seat assignment which should be booked at Chechen but was not. Then I was given the back seat against the wall which does not recline. There were standby people on the flight who got much better seating than I. I seemed to get the last consideration. I am treated much better on other airlines with much less early booking. also later after take of it was made known to me there were empty seats further up in the cabin. When I email Air Canada they said they would get back to me within 30 days about my concerns."

Nadelen: "Gates changes a lot and no announcement is made"

Voordelen: "Facilité à obtenir de l'eau, voyage doux, sans turbulence."
Nadelen: "Systeme de divertissement qui proposait belle variété plantsit souvent. Il a finalement été "rebooté" mais il était tard et cela a pris plus de 30 minutes."

Voordelen: "Dinner was ok, Breakfast and coffee were horrrible"
Nadelen: "Very rude staff, would not do anything I asked and responded with attitude"

Voordelen: "Bon choix de films"
Nadelen: "Pas de bagages en soute inclus quand on paye 900$ ? Ridicule ! Pas de repas à bord. (Même pas à vendre) À l aller, départ avec 1 h de retard, au retour, retard de 2h... Les sièges de l appareil ne se baissaient pas, et n'avaient pas d'appuis-tete ajustables."

Nadelen: "Delay getting to gate in Toronto. Entertainment system is not top notch. No blockbusters of any kind. Cheesy airline"

Voordelen: "Boarding on time"
Nadelen: "Problems with entertainment"

Voordelen: "Ce vol n'a pas eu lieu"
Nadelen: "Bonjour, Suite à mon achat de dernière minute payé avec ma propre carte de crédit portant le même nom que sur mon billet de vol, on m'a laissé entrer, passer la securité, attendre l'embarquement ( 2h attente) et a l'embarquement on m'a annoncé je ne pourrais faire ce vol par doute de paiement et que mon bagage n'étais pas dans l'avion, j'ai donc dû retourner, attendre ma valise et aller à la billeterie pour que l'agent regarde que c'est bel et bien le même nom, qu'un manager vienne et s'excuse, disant c'était du au délais de preuve du paiement car ce n'était pas book avec eux directement et on m'a remis sur un vol le jour suivant avec 2x le temps de vol plus un escale à Toronto. Avec tout cela j'ai manqué le souper d'anniversaire a ma copine a Cancun, j'ai perdu les frais déboursé dans mes réservation de la nuit du samedi au dimanche, j'ai du défrayer 3 taxi à la place de un à raison de 40$ chacun pour l'aéroport, j'ai du refaire l'attente et la securité et j'ai perdu une journee de vacances. Je ne sais pas comment vous procédez pour les booking de derniere minutes mais je crois il y aurait place a améliorations, j'ai souvent reservé avec vous par confiance et maintenant ceci m'a coûté beaucoup dans plusieurs sens. Je ne sais pas ce que vous fesez lorsque de tel mauvaise situation arrive, mais j'aimerais bien vous considériez un retour sur cet événement. Email: p.deshaies1983@gmail.com Tel: 514-803-9524"

Voordelen: "Reasonably good all around."
Nadelen: "I paid for an upgraded seat on this flight and wished I hadn't. Whole rows of seats were empty and I would have been more comfortable in my original seating, according to the seating plan during online check in the entire plane was booked out but for a few seats."

Voordelen: "L'espace pour les sièges"
Nadelen: "Nous devions payé pour avoir droit à un repas, et ce, même les pinottes."

Voordelen: "Le choix proposé sur la tablette. Le repas."
Nadelen: "L'odeur des toilettes, pas longtemps mais assez."

Nadelen: "they lost my luggage and their customer service person is not friendly or helpful."

Nadelen: "Les agents de bord sur le vol d'allé n'étaient pas très sympathique, peu de sourire et air bête lorsque je posais une question . De plus, 50$ pour avoir une valise s'est trop !!"

Voordelen: "Price line is better not thief like you yu take my money for nothing my husband not traveling your given me fake tickets . bring my money back on my account. am gonna take to court yu fukin beach.yubstolen my money"

Voordelen: "The flight was on time; other than that, nothing was good."
Nadelen: "Everything! For starters, the seats. It seemed as if we were inside a cage where you can barely move your hand. Extremely disgusting flight!"

Voordelen: "Staff found us two seats together. Food was good."
Nadelen: "Email telling us about pre airport arrival check in and seat selection."

Voordelen: "The crew was kind and smiling (not like the worst crew I’ve ever had Brussels Airlines)"
Nadelen: "The food"

Voordelen: "Crew had a good sense of humor"
Nadelen: "Don’t lose the luggage."

Voordelen: "crew was great, seating perfect!"

Voordelen: "The lounge and boarding area at Houston Airport were great. The staff at boarding did a good job keeping everyone happy and in line and boarding in the proper zones."
Nadelen: "All the flight attendants were trainees. I was served cold coffee because it took so long to get from the front of the plane to the back. I was given a toothpick to stir it with. My headrest detached from the seat, and I had to sit uncomfortably during the flight. The plug for headphones was broken."

Nadelen: "i ordered a vegetarian meal and didn't get one."

Voordelen: "Everything was as I expected"
Nadelen: "Nothing flight got us into Paris early"

Voordelen: "I thought the process of board was excellent and seats were comfortable."
Nadelen: "The shuttle driver was confused on what plane to go to and lots of steps."

Nadelen: "too long time before I was transportet with a wheelchair out to the flight. no food even not a biscuit."

Voordelen: "Sleeping!"
Nadelen: "Did not actually get a Polaris type cabin layout. The plane had not yet been converted."

Voordelen: "The flight was short."
Nadelen: "The last seat didn’t have a window so if felt like you were crammed into a tiny space and had no idea what was happening."

Voordelen: "Great flight"

Voordelen: "Comfortable. Good entertainment and good service. Crew was nice"
Nadelen: "Missed our flight from Brussels to Zurich. United said we were booked on next flight six hours later. Gave us vouchers and that was it. Went to check in and the carrier said sorry you can’t board United did not book you. The voucher just has prior info and this flight time. So we missed getting on that flight 3 total hours on the phone with United and they did nothing but put us on hold. Thank you to Brussels air who finally after many years and frustration helped us so we could leave. More than 10 hours later than we should have. Horrible experience and we lost a day of vacation and pre paid plans for the evening I will never use kayak again for international flights. As that was part of the problem per United (probably BS but won’t ever risk it again) and will never use United airlines again as their customer service and lack of caring showed that companies true colors. I hope the rest of this dream vacation is better than this nightmare was."

Voordelen: "We were surprised to find ourselves assigned to the bulkhead seats where we had extra legroom and great access to the restrooms."

Nadelen: "Bijzonder onvriendelijk personeel. Stuiterende landing."

Nadelen: "Wish I could have selected my seat when booking my flight"

Voordelen: "Wonderful uneventful trip!"

Voordelen: "IAD to Brussels Flight is ok, just stuck between 2 guys with BO. Not really the United Airline's fault. But I hope they can atleast put a sign or something."

Voordelen: "Nothing"
Nadelen: "Checking was chaotic with non working terminals and insufficient staff Plane was real old (4” scree...even my phone has bigger screen) Onboard drinks were exorbitantly priced (paid 8.99$ for gin and tonic where I got only half can of tonic) Food was ok"

Voordelen: "The price, the mango sorbet, short flight into Belgium, the coffee, the water being offered often"
Nadelen: "The tray was very dirty and obviously had not been disinfected from the previous flight. So I brought it to the attention of one of the crew members, and I felt like she made fun of me in front of other passengers for not liking my tray dirty; and she got a little paper towel for serving, wet it with a bottled water, and wiped my tray quickly. Not hygienic at all and not a word of apology. AIR FRANCE is so much better when it comes to customer service! Also I did not like the constant interruption on the speakers, very loud in my headsets and difficult to watch a movie on tiny screens. The crew members seemed very bossy and uncaring, if not actually rude."

Voordelen: "Very friendly cabin crew made this trip pleasant and entertaining."
Nadelen: "Despite plenty of empty seats, the ground personnel would not consider changing our seat assignment at the gate to allow us to sit together."

Voordelen: "Flying on the beauty Dreamlier Boeing 787"
Nadelen: "Luggage crew too slow in both airports"

Voordelen: "I was put up in a hotel"
Nadelen: "I never received my luggage. I waited hours and Swissport never filed a report. I did see the Brussels flight I should have gone on did depart late. But as I was waiting for luggage and they gave me a hotel room I hadn’t checked the screen. I was most concerned of the person travelling to pick me up in Bordeaux as it is a journey for them as well"

Voordelen: "Loved the hindu vegetarian food. Incredibly tasty and I didn't expect it. No delays. All went smoothly."
Nadelen: "Movie selection was weak."

Voordelen: "Amazing"
Nadelen: "Nothing"

Voordelen: "Very good flight, good service and good night of rest."

Voordelen: "We vertrokken ruim voor schema"
Nadelen: "Niets"

Voordelen: "One flight attendant who went above and beyond to compensate for the airline having prepared a vegetarian meal option"
Nadelen: "Called ahead to secure a vegetarian meal option for a 6-hr flight and the meal was promised. Once on flight it was explained to me that vegetarian option was not offered on this flight. If customer rep would have explained that, u would have taken measures to bring along a prepared meal for myself. Not okay."

Nadelen: "space between seats!"

Voordelen: "Economy tickets were over sold and I was moved to 1st class seat! Best flight ever.!!!"
Nadelen: "Customer service, baggage policy, service at the airport counter, in short everything."

Voordelen: "Flight was delayed but the pilots got us there in time to make our connecting flight. Thank you!"
Nadelen: "On an international flight didn't expect to pay for movies and our seats didn't recline. Made for a long and uncomfortable flight."

Voordelen: "Because of the delay, I missed my connecting flight, but a United staff member was ready to hand me a boarding pass for a new flight right when I got off the plane. That took away any worry or hassle for me, which I appreciated."
Nadelen: "We sat on the runway for 2 hours. Also, my headphone jack was broken, so I could not connect my headphones to watch a movie. When I tried to explain the problem, the flight attendant misunderstood and just ended up bringing me a new pair of headphones... not helpful."

Voordelen: "Movies on plane"
Nadelen: "Over 2 hour delay caused necessity of connection to be unusable - no explanation. Virtually useless help in getting a new connection."

Voordelen: "no problems on flight. complimentary wine."
Nadelen: "seats bit tight for international flight. why do I have to pay more for more leg room"

Voordelen: "Great crew and flight attendants, kept us informed of everything, very helpful and prompt on all questions and requests. Movie selection was impressive. Boarding was efficient and flight even left early. Surprisingly pleasant experience in economy for a long flight."

Voordelen: "Flight was on time"
Nadelen: "One extremely tiny bathroom for the whole plain for a 4.5 hours flight. The bathroom line snaked through the plane the entire flight No complementary water or any sort of drink Seats were very uncomfortable I fly a lot and this flight was the worst by far"

Voordelen: "Not u til lDr momie"

Voordelen: "1. We booked seats together then when I checked in they had moved my seat and we were no longer sitting together. And then I couldnt get the window seat I had paI'd for :( 2. No boarding announcement and the "gate" was under construction so was a madhouse to board. 3. The crew member put her sweater in my food and pushed the coffee so hard to the person next to me it spilled all over him. To be fair she did apologize for throwing coffee on him. 4. The TV screens were so old you had to push the "touch" screen so your headrest kept moving if the person behind you couldn't decided what to watch... and then hard to watch anything yourself. The food was nasty."
Nadelen: "See above. I didn't like anything, this might have been the worst flight I've ever had to Brussels. I thought I booked a European carrier, but ugh it was actually United. They only care about business class and first class."

Voordelen: "not much"
Nadelen: "Food was awful. earplugs terrible"

Voordelen: "Nice food, good crew"

Voordelen: "The crew was great"
Nadelen: "I was not able to use the TV because the key to change channels was broken. I did not like the food, Too many calories and starches and the airplane was old and outdated. Thanks"

Voordelen: "Prima vlucht van Honolulu naar LA in moderne Boeing 737-900 van alle gemakken voorzien."

Voordelen: "Just about everything was perfect. lots of leg room in economy plus, seat next to me stayed empty, the meals were very taste. And the crew members were extremely professional. It was just a perfect experience."

Voordelen: "Good selection of entertainment."

Nadelen: "See above comments."

Voordelen: "We had nice flight even so the airplain was full."
Nadelen: "Not quite.little bit noisy."

Voordelen: "On time"
Nadelen: "The aircraft was a bit older for a 6 hours flight so I felt too closed to a person next to me"

Voordelen: "The plane is very comfortable ."
Nadelen: "The entertainment - not enough movies on Russuian or Hebrew"