Friendly staff. Could improve on the leg room.
Tight space, No onboard entertainment, food served not so appetizing. There are other $food$ choices but you have to pay extra.
Please update your meals plan for hindu nv. Also, I wish I had a foot rest for my feet. Great seat spacing/leg room.
Paid full SQ fare but return trip was on scoot and without any entertainment and no given choice for food.
Flight attendants perfect as always. Business class checked bag took 45 minutes to arrive.
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "Crew were very gracious and kind."
Nadelen: "Food not as good as before"
Voordelen: "Overall, the staff was amazing, so as the food and cleanliness"
Nadelen: "The space between the seats in economic seat"
Voordelen: "Great inflight entertainment"
Nadelen: "Have WiFi that is working"
Voordelen: "Superior standard"
Voordelen: "They were very generous with food and drinks. It was a pleasant flight."
Nadelen: "Our seats were uncomfortable. We did not like sitting on the front row three deep. We would have preferred the extra legroom seats we had on the 1st flight"
Voordelen: "Crew was attentive and made extra effort to meet special requests from passengers."
Voordelen: "I can say all the crew was amazing"
Nadelen: "They are doing excelent job."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "Despite being a very late flight at 11 pm, the crew was courteous but not over the top, when all the passengers wanted to catch some sleep"
Nadelen: "Lufthansa's short haul slim line seats become uncomfortable after 1.5 hours"
Voordelen: "Entertainment system ok"
Nadelen: "Change if gate 30 minutes before departure and no info at old gate. New gate very far away, terrible for old people."
Voordelen: "Boarding went smoothly, crew extremely curtious and helpful."
Nadelen: "Plane was an older model and I did not have strength to recline seat. Quality of seat back screens poor and hand sets difficult to navigate for a technophobe like Ma."
Voordelen: "Cabin crew knew how to work."
Nadelen: "So surprisingly, the cabin was dirty and the seat comfort was below expectation."
Voordelen: "Foods. Drinks. Entertainment."
Nadelen: "Nothing. Everything’s so perfect!"
Voordelen: "Better flight as bigger craft and no neighbours in my row so I got some sleep."
Nadelen: "Luggages weren’t transferred to Bali together with my flight. Gate check in stroller was sent to baggage claim without notification. I was waiting the whole time after exiting plane."
Voordelen: "The flight attendants are very attractive and attentive. They do make an effort to make one’s trip pleasurable."
Nadelen: "Need to update the planes.."
Voordelen: "Five Star Singapore Service on board the aircraft."
Voordelen: "Boarding was great. Staff was cordial. Excellent flight."
Voordelen: "Good seats with great screens. Usb, headphone jack that works with regular headphones, and a regular power outlet! Tray tables upgraded overall and have a mirror behind a slide. Even the seatback pockets are better with multiple pockets including one that fits most mobile phones. The windows turn tinted blue instead of drawing shades down—what?!"
Nadelen: "would like regular water bottles to be available for drinking"
Voordelen: "Staff were very attentive and checked in on us regularly to make sure we had everything we needed. Food was great and ammenities kept spotless."
Nadelen: "Older plane not so comfortable for a long flight. Movies, not much choice and far away from seat."
Voordelen: "more room in the seats - excellent hostesses who are so friendly and helpful - lovely food."
Voordelen: "Friendly efficient staff. plane 777 business class seat comfortable, and flat bed, once you figured out how to operate it was also comfortable. Food was good but not excellent compared to previous flights."
Nadelen: "Singapore Airlines business class lounge in Melbourne was less than impressive and the food was atrocious. Lounge in Singapore was large but still overcrowded. Amenities much better and the food was plentiful and interesting."
Nadelen: "When refreshments were being served they did so in a hurry for some reason and missed passengers including myself. We had to call for an attendant to serve the refreshments who seemed a little annoyed at that."
Voordelen: "Seats in economy were larger than United. Food was good for airplane food, even found a last minute vegetarian meal not ordered ahead. Appreciated a gratis glass of wine. Found a clean pillow and blanket in every seat upon boarding."
Nadelen: "My screen had to be reset twice as it froze up. The attendants kept taking my water cups despite them not being empty. Boarding was less than organized, could have been more efficient. We made up time, arriving a few minutes early even after departing late."
Voordelen: "Spacious economy class seating and great service"
Voordelen: "Flight crew, food, boarding and entertainment great."
Nadelen: "Just didn't like the 7 hour delay for the flight. Nobody's fault."
Voordelen: "The trip was uneventful, with the usual excellent service."
Voordelen: "I dropped my scarf and only realized after I was seated. People were still boarding and I told a young man attendant and he found it and brought it to me. And he was such a gentleman too! Wish I knew his name but it was Frankfurt to JFK 835am flight on April 3rd. Thank you again!"
Nadelen: "Old plane. Worst food I’ve ever had on a Singapore airlines flight. They need to give up on the seafood spaghetti. It was quite awful. Old plane so entertainment system not up to what is expected these days"
Voordelen: "I like everything about Singapore airline service."
Voordelen: "The serivce was amazing. Also it was clean and the food was great."
Voordelen: "All the crews were friendly and helpful!"
Nadelen: "I wanted to watch Hindi movies with subtitles..."
Voordelen: "The A380 is an amazing plane. The flight was smooth and the engine sounds were fairly low."
Nadelen: "Waiting on line to check in was more than a half hour although there were probably only 10 people ahead of me. Got a hard time on the weight of my carry-on being more than 7kg although I had to point out that my ticket allowed me two bags that were 23kg each - I had nothing to check. Eventually, when I pointed out that I could wear enough of the clothes from the carry on, they agreed to let me take it on. On board, the service was cold, bland and infrequent. The entertainment system lost sound perhaps 20 minutes into the flight."
Voordelen: "I loved the professionalism of the crew, and how they treat the passengers with such care. I prefer Singapore airlines over any other. Seats are very comfortable. This craft had touch screen monitors that worked well. I was able to use my own ear buds by pulling the jack out part way."
Nadelen: "I really only have one gripe. I wish there were more movie choices for adults that did not have foul language and immoral scenes."
Voordelen: "The entrainment was amazing!"
Nadelen: "Seats were a little cramped"
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "The aircraft was clean, new, spacious and quiet. The bathrooms were regularly maintained. The food quality, selection and quantity was excellent for the economy class. Even the serving utensils were solid metal and had a very high quality feel to it. Having an endless supply of mid flight snacks was also appreciatd I always like the warm wet towels, which were offered at take off and landing. The entertainment choices were endless, but because it had USB and regular power, I was able to work on my laptop and listen to my podcasts on phone without worrying about running out of battery."
Nadelen: "The crew lacked its usual pep and cheer. For some reason they seemed very introverted and tired. First time on Singapore Airline that I noticed. The amenities kit was a bit on the cheap side. Also, only the supplied two prong headphones could be used with the entertainment system, I would have preferred an option to use my high end ones -- this was the main reason I chose to just work and listen to my own music/podcasts instead of watching a movie. We boarded and disembarked through the business sections and the aisles were too narrow. The announcements were hard to hear and the temperature was set too low for half of the flight (to kept fluctuating requiring constant adjustment of blanket/jacket). Having said that will keep flying them."
Voordelen: "Overall just a really great experience."
Nadelen: "Nothing negative to report."
Voordelen: "Main Entree hot"
Nadelen: "Cold bread; dessert similar sweetened gak"
Voordelen: "Both ways I had a whole row to myself, great attendants, in flight screens and charging stations at your seat, frequent meals"
Nadelen: "Clean bathroom trash more often"
Voordelen: "clean aircraft and friendly cabin crew"
Nadelen: "uncomfortable seats, average meals, poor infotainment selection"
It was a good trip. Friendly staff. On time flights. Great experience.
I love Qatar Airways.Thanks to all the people who serve the airline👍👍👍👍❤️❤️❤️
Voordelen: "The seating was cramped for a 14 hours flight but the staff was excellent."
Nadelen: "Food options not always what I was expecting."
Voordelen: "Excellent crew and great food."
Nadelen: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Voordelen: "Seat comfortable"
Voordelen: "Crew was terrific. Great service. New aircraft are comfortable too."
Nadelen: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Voordelen: "Amazing staff, clean plane, good food, comfortable seats in business"
Nadelen: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Nadelen: "Too much A/C, feel cold."
Voordelen: "The Q-suite is exceptionally comfortable and the door really does make a difference. I usually have difficulty sleeping but the isolation from aisle traffic and ambient noise reduction was enough to allow some very good sleep. Staff experience was also exceptional - friendly and highly competent, looking to go the extra mile. Food was great and full menu available upon request."
Nadelen: "I did not find a gap"
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Nadelen: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Voordelen: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Voordelen: "The new Qsuites are very comfortable"
Voordelen: "Amenities like, Tooth Paste, Brush and Headphones."
Nadelen: "Liquor and Wines needs Varieties."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Crew were friendly"
Nadelen: "Food could be better and frequent"
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "The Crew were excellent, friendly, professional and attentative."
Nadelen: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Nadelen: "Delay at landing"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Voordelen: "Same as earlier flight"
Nadelen: "Peu de nouveaux films"
Voordelen: "Polite crew, food was pretty good."
Nadelen: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Voordelen: "No proper meal provided"
Nadelen: "PROPER comfort zone not provided at all"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Nadelen: "No food on board!! Staff says it got over when i have selected my food selection!!"
Voordelen: "Friendly staff"
Nadelen: "The food was very poor"
Nadelen: "I used Qatar airways 3 times so far. In the last flight, were a connection has 8 hours between 2 flights, they deny me to stay in a hotel. The last 2 flights which have exactly the same schedule, I used the hotel in that 8 hours between the 2 flights. I asked why, they told me that my ticket is not eligible to the hotel, although, I bought the last two times from Kayak, with almost same price. My first flight with Qatar Airways was on July 2017. My second flight with Qatar Airways was on August 2017. My third flight with Qatar Airways was on Jan 208."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Every thing is great."
Nadelen: "Food Seat great service"
Voordelen: "Excellent service from the crew. Flight on time."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "Being able to sleep."
Nadelen: "Food was not good. Rice was not fully cooked."
Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
L'enregistrement en ligne n'a jamais fonctionné...
L'enregistrement en ligne n'a jamais fonctionné....
Le personnel l’accueil parfait
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "personnel et atterissage parfait"
Voordelen: "The food was very nice. The IFE was very nice as well. The seats were comfortable."
Nadelen: "The was a lot of profanity used by the attendants that was not necessary. Secondly I reserved a front row seat in online check in, but it did not allow put mean in that seat. Which if they were full would be understandable, but every single one was empty."
Voordelen: "No complaints. Right from the airport staff to the crew in the plane all of them were amazing"
Nadelen: "Keep doing what you are doing."
Nadelen: "Delayed flight and the procedures too very long."
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Voordelen: "The seats were very comfortable, good entertainment"
Nadelen: "Poor gluten free options"
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "Everything was outstanding"
Nadelen: "Nothinng really"
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Service et confort"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "Loved the spaciuos seats and great leg room. Food superb!"
Nadelen: "Annoying passenfer who peobably drank too much"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. I was glad it was a relatively short flight. Is it just on flights to Kenya that passengers DO NOT receive the travel pouch?"
Voordelen: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Nadelen: "Upgraded to "promotional" offer for business class. It was not the full experience. No lounge access etc. Though the flight part of it was great!."
Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
Voordelen: "The AIC technology"
Nadelen: "We was late in departure Very baD crew Very small meals its like a snack I thought Emirates airline is the best but i changed my mind !!! Sadly"
Voordelen: "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"
Voordelen: "Everything as usual"
Nadelen: "Some rude passengers"
Nadelen: "Vol le plus nul 8 heures avec plus de 50 enfants dans l’avion, je me serais cru dans bus scolaire. Aucune intervention du personnel d’encadrement Et du personnel à bord Voilà à ne pas refaire"
Voordelen: "Everything seemed to run smoothly and efficiently, from boarding to disembarkation."
Nadelen: "The snack offered on board was quite small."
Voordelen: "Quick boarding"
Nadelen: "Plane was delayed. Second Virgin flight in a row for me."
Nadelen: "It's a short 50 min flight, can't ask for anything more."
Nadelen: "Bag drop was a mess in flight was great"
Nadelen: "beaucoup trop secouer"
Voordelen: "Movies good Boarding and luggage retrieval good"
Nadelen: "Arrived an hour late Was another passengers fault tho but annoying"
Voordelen: "Short flight, and getting a meal made it go faster"
Nadelen: "Can’t really think of anything"
Voordelen: "Crew was amazing"
Nadelen: "Nothing, great flight"
Voordelen: "Always on time, good range of movies/shows and free wifi"
Nadelen: "Long wait at the airport checkin, seat was so uncomfortable and paid drinks (including soft drink) after the first meal service... so odd!"
Nadelen: "Lounge is disorganised with bad coffee"
Voordelen: "L’équipage était génial et la route s’est bien passé"
Nadelen: "Manque de divertissement, problèmes de connexion à internet, pillow, headphones, pas de support pour les pieds"
Voordelen: "Flight attendants were friendly and responsive."
Nadelen: "1. Better seats than mine flew empty, while I sat wedged in a full row, behind a wailing infant and ahead of a kicking toddler. 2. The meal choice was between a rice bowl and a salad, both served bereft of any sides, bread, or dessert. 3. We were late again, although not so badly as last time."
Voordelen: "Crew was friendly and helpful"
Nadelen: "Food wasn’t the best... no water bottles provided... chronically thirsty on that flight."
Nadelen: "On time boarding and availability of inflight entertainment."
Voordelen: "Excellent service"
Voordelen: "The virgin lounge."
Nadelen: "Bit more variety."
Voordelen: "Left and arrived on time. The plane was nice and clean"
Nadelen: "Nothing. It was all good"
Voordelen: "La gentillesse des hôtesses."
Nadelen: "Le siège n’était pas très confortable. Plutôt dur et déformé."
Voordelen: "fast boarding"
Nadelen: "better movies"
Nadelen: "Présence of entertainment"
Nadelen: "Could not add baggage online"
Voordelen: "Quick easy painless and on time"
Voordelen: "Took off on time. Landed in time. Crew great"
Nadelen: "Food was really bad. Couldn't take a second bite. Avoid the beef stir fry."
Voordelen: "Same as above"
Nadelen: "Same as above"
Voordelen: "Overall good in flight service."
Nadelen: "Lot of virgin employees got special treatment. Too many Virgin employees traveling. One Virgin employee was granted access to entire row of seats."
Voordelen: "Seats, entertainment, meals."
Nadelen: "Late out of the gate. Missed connecting flight."
Voordelen: "Gentillesse du personnel"
Nadelen: "Le prix très cher 170 euros pour â peine deux heures de vol"
Nadelen: "In spite of the instructions I was served meat ."
Voordelen: "The boarding process, on board entertainment, and the flight condition were good."
Nadelen: "I ordered Muslim meal for myself and Asian vegetarian meals for my daughter. While going to Australia they provided Asian vegetarian meals for my daughter and said they forgot to get the Muslim meal. The air hostess said she will look into this so that it would not repeat. During my return from Australia they did not provide Asian vegetarian for my daughter and no Muslim meal for me. And the air host said they would look into this and see that it does not happen during my return. I said this is the return trip. They provided some vegetarian food that not good. And during the return there was no vegetarian choices for the breakfast. The air host didn't even bother to ask my daughter about the food. Very sad."
Voordelen: "On time flight."
Nadelen: "Minimal amenities"
Voordelen: "Comfortable seats and friendly staff"
Voordelen: "Wonderful experience from check in, to inflight crew and quickness of receiving bags. Would fly with Virgin Australia anytime."
Voordelen: "The staff was extremely friendly!"
Nadelen: "I wish there was entertainment, but it's understandable that it does not exist on domestic flights."
Voordelen: "Very quick flight - after all the other hours spent in the air this was most welcome."
Nadelen: "There was no entertainment."
Voordelen: "Excellent legroom in economy - seemed to be more than the 32" stated. Also, the seat was comfortable and the food was excellent on this long flight (MEL-LAX). Overall, a better experience than any US carrier we've flown."
Voordelen: "Rebooked on earlier flight and it was early!"
Voordelen: "The crew, the food, the overall experience was positive and pleasurable - especially since it was a 14 hour flight. Thank you!"
Nadelen: "The seats cushions - not the width of the seats or arm rests, but the cushions themselves could use some additional padding. I used a few blankets and pillow for extra comfort but that's the only negative I can think of. Again it was a 14 hour flight. Thanks! :-)"
Voordelen: "friendly staff"
Nadelen: "way too noisy from the engines--was very draining horrible space in economy--jammed packed like cattle-this alone may cause me not to fly you again"
Nadelen: "Delayed flight Inaccurate baggage carousel information Lack of communication from Virgin"
Voordelen: "Very roomy and comfortable seats, which was important on a 15 hour flight! Great service, good food, endless supply of drinks ( water) . Bathrooms were kept clean and neat the entire flight. Great experience overall"
Voordelen: "Friendly service and they gave me an exit row seat!"
Voordelen: "Boarding was good"
Nadelen: "Breakfast was a muesli bar but only half the size. Over all it felt like a budget airline. i will not spend extra money to fly Virgin Airlines again."
Voordelen: "Staff friendly"
Nadelen: "Entertainment old, seats uncomfortable"
Voordelen: "Liked that they boarded from front and back"
Nadelen: "My flight was cancelled and changed to two hours later with only 5 hours notice."
Nadelen: "I would have liked to know about the virgin entertainment app ahead of time. By the time the captain announced the option to use the app it was too late to download."
Voordelen: "I didnt like anything because i didnt flight because of your shitty company that didnt tell me about my decline"
Voordelen: "Had to pick up my luggage and check in again, almost missed my flight. Actual time on the plane was fine."
The pilot was very skilful . Excellent landing experience we had. Please improve the food quality and more choices soon.
I asked for more food as i was too hungry or I probably missed MAS onboard food. Both flight-attendants fulfilled my request by giving me both menus - the Nasi Lemak & the chicken noodles. Both tasted very nice. Thanks Mas. I think asked for skyjuice 5x & tomato juice twice
Voordelen: "Terrible airline company. It’s a ripoff!"
Nadelen: "Honesty. Ripoff!"
Voordelen: "Comfort & punctuality"
Voordelen: "First time on Malaysian. At least we didn’t disappear. All was okay except for the meal on the flight to Saigon. I’m not one to complain about airline food but the “meal” served was execrable, possibly the worst in 65 years of flying. And no alcohol on an international flight was niggardly in my estimation.. The flight from Penang to KL they had the cheek to serve a tiny cup of fake orange juice. I will avoid Malaysian in the future."
Nadelen: "Please see what above."
Nadelen: "the food could have been nicer"
Voordelen: "Good seats and crew."
Nadelen: "Choice of movies"
Nadelen: "Avoid Malaysian airlines and avoid KUL airport. What a mess of a company ..."
Voordelen: "Comfortable seating map"
Nadelen: "Food could be improved especially for vegetarians"
Voordelen: "Crew are nice,but the seat need to improve"
Nadelen: "The seat need to improve"
Nadelen: "Did not departure on time"
Voordelen: "Window seat was good for enjoy very wonderful outside view."
Voordelen: "Boarding was organized"
Nadelen: "Vegetarian food wasn’t great"
Voordelen: "Comfortable seats"
Nadelen: "Flight delay announcement could have been made much earlier"
Nadelen: "Toilets should never be wet."
Nadelen: "The KUL to DPS leg was on one of the oldest planes I’ve flown. A 737 with no seat back screens. They handed out 2 inch thick “tablets” in Business class, with no touch screen and only a handful of 10 year old movies."
Voordelen: "Smooth flight, great entertainment"
Voordelen: "Everything was smooth. MAS staff attitude has changed to the better tremendously. Friendly staff, orderly boarding, pilot announcements were clear with good command of English."
Nadelen: "BKK to KL flight food needs some improvement. Presentation and taste. I had the fried fish with rice. But it was really tasteless."
Voordelen: "Having 2 seats to ourselves"
Nadelen: "Crew hurried;seats cramped;boarding a pin-had to take watches off;food indifferent;sat on Sydney tarmac nearly 1/2 hr"
Voordelen: "Food provided in Mumbai to KL flight was satisfactory."
Nadelen: "In flight from Mumbai to KL, requested orange juice was never served. Insufficient toilets in aircraft. Appeared that toilet numbers were compromised with additional seats so to gain more profit. Also toilets far away from the seats. Long queues 3 x 3 seating arrangement is hopeless for 5 hour journey as person at window needs to disturb both middle and aisle seat holder."
Nadelen: "Economy class seats are getting tighter and smaller. When person in front reclines the seat you do not have much moving space left"
Voordelen: "There was not much entertainment for kids .. and a"
Nadelen: "Food was not at all good.. there was not any food at dinner for vegetarians and also for breakfast"
Voordelen: "Short flight."
Nadelen: "One of our luggage was delayed during transit."
Voordelen: "Fast boarding"
Nadelen: "Forced to check a carry-on used all over the world for years. Then they lose it"
Voordelen: "On time flight"
Voordelen: "Food and hospitality"
Voordelen: "Crew were awesome. Could not do enough for you. Very personable too!"
Nadelen: "Security at Adelaide very slow and under resourced."
Nadelen: "Food is always the same - soggy noodles and chicken or bland spaghetti and wilted veg with soggy fish. Seats cramped. Wasn't informed of gate change until 30 minutes later. Crew efficient but a little lacking in hospitality department."
Voordelen: "Smooth flight with usual good in flight service. No issues during flight. check in very smooth and baggage collection very quick"
Nadelen: "Very uncomfort flight, very bad timing, Food is not good"
Voordelen: "Latest informtion about the weither"
Nadelen: "Flight Costume"
Voordelen: "Easy to get my boarding pass at the Changi airport. Seating was nice. Not many passengers in this flight."
Nadelen: "The magazine in my seat pocket was dirty."
Voordelen: "Good entertainment system."
Nadelen: "Food was only one choice - fish (not tasty)."
Voordelen: "Good food for airplane although I was in the back of the plane and they ran out of what I preferred to have. Lots of free drink options."
Nadelen: "Small seating area, hard to sleep on a 13 hour flight"
Voordelen: "Whilst I realise this is an Asian airline the warm roll was very doughy & tasteless & the breakfast wasn't at all good."
Nadelen: "The warm roll was doughy & tasteless & the breakfast choice was not good at all. Would suggest a yoghurt & cereal option for non Asians."
Voordelen: "Prompt and great service."
Nadelen: "Two people on the same PNR, but seated six rows apart. Say what?"
Voordelen: "Delicious food"
Nadelen: "No entertainment"
Nadelen: "Sorry to say the flight is always late. From Osaka to KL I had to wait 4 hours to connect to the next flight to Jakarta. Than on the way back from Jakarta to KL the flight was late again I just nearly made it for my connnecting flight to Osaka. Overall it was ok but something must be done for delayed flights."
Voordelen: "We bought the entire ticket under Malaysia airlines with connecting flight out of Kuala Lumpur to Taipei in 1 hr. The agents in malysia airlines couldn't check us into the connecting flight because it's co share with China airlines and was rude to us when we questioned them why since we bought the tickets from them. We need up having to run to the connecting flight at Kuala Lumpur because the arriving flight was late. Very unprofessional"
Nadelen: "We bought the entire ticket under Malaysia airlines with connecting flight out of Kuala Lumpur to Taipei in 1 hr. The agents in malysia airlines couldn't check us into the connecting flight because it's co share with China airlines and was rude to us when we questioned them why since we bought the tickets from them. We need up having to run to the connecting flight at Kuala Lumpur because the arriving flight was late. Very unprofessional"
Nadelen: "Got stuck by lots of crying kids."
Voordelen: "Food so-so. Cabin crew friendly and helpful. IFE was easy to use but film choices were quite limited."
Nadelen: "Lousy configuration in business class requiring you to clamber over other sleeping passengers to get to the loo. A380 really showing its age. Toilets not well-maintained, toilet rolls not replaced."
Voordelen: "Flight attendants were friendly"
Nadelen: "I got severely sick after having ate in the plane. Only a weird selection of old movies provided. Checkin online bugging. Gates are very far in the airport."
Voordelen: "All thing"
Nadelen: "I received an eticket confirmation by email, but when arriving at the airport for checkin, Malaysian airlines did not have the ticket in their system"