It was perfect. Thank you so much!
My flight was cancel on American , rebook 4 time? Whe to the airport each time to find out flight is canceled again, ridiculous X just ask for a refund
Voordelen: "It was great..."
Nadelen: "Lavatories on domestic flights in Japan are tiny. Like, super duper tiny."
Voordelen: "JAL lounge at Haneda was the best I've ever been in. The Business Class configuration is terrific -- as private as can be on an airplane, without going First. And the JAL staff, on the ground as well as in the air, are Grade A diplomats, counselors, and -- in a word -- professionals. Which is sorely lacking in US air carriers, who don't seem to understand that air travel is a service industry, and to excel in a service industry, PEOPLE are most important to the customers. Specifically, having enough people: US airline employees are well-trained professionals too, but "corporate" consistently under-hires/deploys, which leaves employees juggling far too much at once, which degrades the service experience for the customer. Yeah, I get "the bottom line," but service industry customers will always go to businesses that offer better service. Ok, rant over. JAL is tops."
Nadelen: "Security and Immigration at Tokyo Haneda is harder than at US airports, but that's to be expected and nothing that JAL can control."
Voordelen: "33" seats"
Voordelen: "Les repas, le sens du service, la communication."
Nadelen: "Le confort des sièges un peu vieillot, le choix de films."
Nadelen: "Cabin crews need to learn how to smile."
Voordelen: "Good efficiency for boarding an good in air entertainment"
Nadelen: "Delayed for an hour while already boarded"
Voordelen: "Perfect service, never had a more pleasant and attentive crew"
Nadelen: "Movies were pretty much still the same as 10 weeks ago. Not possible to sleep in the seat in premium economy right by the toilets and galley. Constant door clattering and toilet flushing. In other cabins the noise wasn't as bad, probably better insulated?"
Nadelen: "The food and drinks were sub-par"
Nadelen: "Be able to select seats online within 24hours of flight for free"
Voordelen: "Service was excellent. Premium economy seats well worth the few extra $$."
Voordelen: "They were very accommodating and helped ensure a good travel experience (first time traveling with a young child)."
Voordelen: "The flight attendant and staff was extremely nice and accommodating. Japan airport is updated with excellent facility and flight transferring was easy."
Voordelen: "Very efficient getting the plane loaded trying to beat a Typhoon approaching. immediately compensated passengers after a couple of delays. excellent service."
Voordelen: "Nothing to note"
Nadelen: "Food, could not check in online or preselect seats. Could not upgrade to business class"
Voordelen: "The crew"
Nadelen: "Being late"
Voordelen: "Friendly and helpful"
Nadelen: "food from manila to japan was excellent,food japan to vancouver was not...could only eat half of it"
Voordelen: "The staff are always very polite and professional. Food was fine (better the past years). Everything was punctual and orderly."
Nadelen: "The seats were extremely uncomfortable. The gray ones were much better (San Diego to Narita) in comparison."
Voordelen: "Great flying on JAL...such great service and sweet attendants. US carriers could learn a lot from the Japanese carriers...they actually make it enjoyable and easy"
Voordelen: "Flight time was not bad, not too long"
Nadelen: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."
Voordelen: "The crackers design beside the meal and different colors of the sleepers."
Nadelen: "Ear phone is not so comfortable!"
Voordelen: "good flight"
Nadelen: "food is ok"
Voordelen: "Everything!!! Excellent customer service. Will definitely use their airlines whenever possible.Very polite and always smiling and frequently checks on you if u need anything unlike other airlines."
Nadelen: "None whatsoever."
Voordelen: "Excellent and original Japanese meals"
Voordelen: "Everything was wonderful. However, it was a little too warm on the flight for our liking. Other than that, we had a great experience."
Voordelen: "First about the price of the ticket, and the survis in the plane"
Nadelen: "Actually nothing is my dislike things."
Voordelen: "Ok seats but not quite lay flats. Lay at an angle. Great service by staff"
Nadelen: "Entertainment selection was outdated. Very dated. The food selection was limited. The cabin was noisy"
Voordelen: "JAL et ANA restent au sommet en terme de services, ponctualité et qualité du vol."
Voordelen: "Crew was very pleasant"
Nadelen: "Food was fair, not great."
Voordelen: "Attendants appeared intolerant and impatient. Not the pleasant courteous crew flying into Japan."
Nadelen: "more movie options!"
Voordelen: "I am looking forwards to using them again! I paid more using this airline than their competitors. But after completing my trip I will have to say it was well worth it and will using them again."
Voordelen: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."
Voordelen: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Nadelen: "The video monitor for viewing movies was dated."
Voordelen: "Great service, attitude, hospitality. Was never treated this nice on any flight ever. Thought I was a king or prince. And that's how they make you feel. If I can, I only fly JAL and especially the flight JL9"
Nadelen: "The fact there are many airlines which can't even get close to what JAL can offer and even if they try, employees won't be able to match it because of the cultural differences. Makes me sad that other airlines (I won't name them) can still be in business... they need to fly JL9 once and hope they understand."
Voordelen: "The service Japan Airlines gives is always the best service possible.They treat you like they need you and not the other way around.I will fly with them again."
Voordelen: "The flight attendants were very kind and attentive."
Nadelen: "A bit hard to get in and out of my seat 8A. But the seat and bed itself were comfortable."
Voordelen: "787 was phenomenal- amazing airplane. You didn't even feel like you were moving."
Nadelen: "Food was extremely disappointing"
Voordelen: "All was fine"
Voordelen: "Went premium economy for such a long flight- NYC to Tokyo- to Sydney. Seats were great as was crew and everything!"
Nadelen: "No complaints!"
Voordelen: "Good service and selection of movies.Boarding is orderly. Crew very courteous. . We have been flying JAL for a few times and never regret"
Nadelen: "Boeing 777 is not as attractive as the new 787.e.g. Ambient lighting, cabin noise control etc., are far more superior in the 787"
Voordelen: "L'équipage est très avenant et n'hésite pas à parler un anglais compréhensible pour les étrangers. Mes deux vols n'étaient que de 45min mais nous avons eu droit à un accès wifi et une collation (boissons). Ponctuel et pilotage souple."
Great airline with friendly staff, on time departure. Unfortunately their website is really difficult.
Voordelen: "Yes, it was great."
Voordelen: "crewe were excellent"
Nadelen: "nothing !"
Nadelen: "Retard. Aucune explication ni excuse"
Voordelen: "J'ai réservé et payé mon billet chez Ana : vol exploité par Swiss, dont la qualité est moindre. Impossible de réserver un siège à l'avance. Je ne volerai plus jamais avec Swiss !"
Nadelen: "Les repas étaient franchement mauvais. Brocolis à l'aller et au retour... pas de baguettes sur un vol en joint-venture avec ANA et plein de passagers japonais"
Voordelen: "Avion vétuste et service minimum, pas même un verre d'eau !"
Nadelen: "35 minutes de correspondance entre deux vols, aux deux points opposés de l'aéroport, c'est clairement trop peu,"
Voordelen: "Le repas principal, le choix de films, la route par le nord ( magnifiques paysages de banquise)"
Nadelen: "J'aurais aimé pouvoir prendre connaissance à l'avance des menus à choix. Là il fallait choisir au moment du service"
Voordelen: "No issues, waiting area clean and comfortable. Crew efficientand pleasant."
Nadelen: "Not a thing."
Voordelen: "Staff were friendly. Alcohol beverages are free. Good upsated movie selections."
Nadelen: "12:05 am flight back to Lax is good because you can sleep a little then be awake for a good period of time before and after landing which helps promote getting back to normal sooner. Flight got a little chilly whole is was sleeping but otherwise a very good flight."
Nadelen: "Movie catalog needs to be expanded"
Voordelen: "The crew was not amazing and the plane was ok. Our flight to LAX NH106 was delayed 6 hours. We slept in the airline lounge and given minimal compensation."
Nadelen: "Place the passengers in a hotel rather than have us us crammed in a lounge where you can hear angry passengers arguing."
Voordelen: "Attentive and friendly service, good food, fairly spacious seat."
Voordelen: "Plenty of legroom in economy."
Nadelen: "Vegan food option unimaginative. Tomatoes used in every dish!"
Voordelen: "Service Quality"
Nadelen: "Seat does not recline"
Voordelen: "The service was exceptional"
Voordelen: "Great service, on time."
Nadelen: "Seats were designed for Japanese folks. Nothing like being stuffed into a center seat with narrow seats."
Voordelen: "The crew were helpful, attentive and nice. There were vacant seats so i was able to change to a more comfortable seat."
Nadelen: "The food was horrible. The selections for movies is quite limited."
Voordelen: "Loved that they offered us ANA postcards on the flight in to send home. I loved that they gave the kids inflatable ANA airplanes. Loved that they were accommodating with our Carry on luggage"
Voordelen: "Service, staff, and food were all above-average as compared to other companies with whom I've flown"
Nadelen: "Spacing was a little bit cramped, and side-to-side leg-room was so cramped that my neighbor fell asleep, spread his legs and suddenly had no where to escape. Made sleeping difficult/impossible."
Voordelen: "Economy premium was very comfortable. Best service I’ve had on an airplane since Pan American days."
Nadelen: "I didn’t like the boarding process one long line. However, it moved quickly and unlike American airlines there was plenty of overhead space. They let you check 2 bags free. Of course, it is an international flight."
Voordelen: "Friendly crew... awesome entertainment. Good drinks and food, one of the best traveling experiences I had. Thank you!"
Nadelen: "Same repeating music"
Voordelen: "Food was quite good"
Nadelen: "the plane was Hot! So hot we couldn't use the blankets. The staff in Tokyo did not want to let me and my twin 11 yr olds board early. We need extra time to be organised and in our seats for a very long flight. If not we block the aisle. And that is without consideration for the fact that my daughter has limited sight so needs my help and it takes time. I was disappointed that they didnt come through the cabin from time to time with snacks as most airlines do on long haul flights."
Voordelen: "Ana est loin devant Air France"
Voordelen: "La compagnie est géniale! Rien à dire!"
Nadelen: "The food was not as good as in my previous flights."
Voordelen: "Overall experience was excellent. Seating as spacious in economy as I have had in some airlines' premium economy. Food was fresh and quite tasty although nothing to rave about. The staff are always a delight on ANA."
Nadelen: "The Hollywood entertainment options were limited and not very interesting."
Voordelen: "They came around often to see if we needed water or anything. Food was good."
Nadelen: "It was way to hot on the plane, I actually couldn't even sleep because I was sweating so much. They give out blankets so I would think it would skew to the cool side so people can adjust themselves. Nothing you can do when it is too hot other than suffer."
Voordelen: "Food & Entertainment"
Voordelen: "Comfortable seats, very friendly staff."
Voordelen: "Excellent, polite service, very comfortable seats."
Voordelen: "comfortable seats Leg room Amazing crew Good food Free movies I enjoyed all 9 hours!"
Voordelen: "Clean, friendly and the 787 Dreamliner was great, be sleep with 2 different families little ones keeping me awake."
Voordelen: "Great service"
Nadelen: "Interior show signs of aging"
Voordelen: "Food and entertainment is great."
Nadelen: "The plane was a bit old, no bidet in the bathroom (the newer planes has it)"
Voordelen: "ANA has done well recently, with top notch offerings of food, flight crew, entertainment, and creature comforts. The food options consistently good (and I do enjoy the small touches like the candy at the end), and they are very friendly!"
Nadelen: "The music... it's catchy... but too catchy and I find myself whistling it for an hour or so after the flight!"
Voordelen: "friendly flight attendants, clean toilets"
Nadelen: "the stroller take forever to show up when landing"
Voordelen: "Friendly and helpful airline staff and flight attendants. Efficient boarding. Departed on time. Great in flight service."
Voordelen: "Good service Soft landing Clean"
Nadelen: "Not really"
Voordelen: "Great customer service and very kind staff!"
Voordelen: "Over all service was good."
Nadelen: "Over all service was good. Only food what I ordered could not get. My requirement was vegetarian without onion, garlic and mushroom. There was mushroom in the food."
Voordelen: "Love the plane itself. It felt like it was new and it was very comfortable."
Nadelen: "Sometimes I am unable to understand what the announcements are saying. Probably due to the accent and volume of voice."
Voordelen: "Very comfortable"
Nadelen: "I did not like the delay of the plane which, instead of taking of at 10pm took off at 7h45 am."
Voordelen: "Friendly and attentive flight attendants. The food were decent. The snacks through the flight were very good."
Nadelen: "The limited entertainment. Some of the Japanese TV drama doesnt have English substitle."
Voordelen: "Great movies!!"
Nadelen: "Terrible seats- difficult to find s confirtsble position."
Nadelen: "The seats were uncomfortable to sleep in."
The crew was fantastic. They did their utmost to accommodate our needs throughout the flight. Definitely Singapore Airlines is the best.
More healthy food options.
Voordelen: "We had to come home 2 weeks early due to the virus, and Singapore airlines were brilliant at changing the flights. Even got upgraded to the extra leg room for free"
Nadelen: "The extra leg room seats were naff, I like getting comfy in a chair and these ones were not. The screen was too far away and the arm rests didn’t move. Also, due to my partner having to swap seats, I was sat on my own next to strangers. They slept the whole way, so the crew never disturbed them meaning I missed out on food and drinks, even when asked"
Voordelen: "La possibilité d’avoir pu payer un supplément laisse à notre convenance pour avoir un surclassement"
Nadelen: "Le prix du billet a été débité 2 fois à l’aller ( remboursé ensuite quand je l’ai signalé) . Le prix du supplément de surclassement a fait que le retour a été débité de notre compte 2 fois aussi. Il faut qu’on le signale encore."
Voordelen: "One of several preferred airlines when flying to Asia. Really enjoy their service, and it's wonderful to wake up to many beauties in view!"
Voordelen: "The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people."
Nadelen: "I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work"
Voordelen: "The crew was friendly"
Nadelen: "In this fairly new plane, the rows of seats are so close together, the leg room is minimal. When the tray is lowered, you feel completely squashed in the seat. The food trays are not picked up quickly after eating."
Voordelen: "Super good crew."
Voordelen: "Amazing crew. Seat needs more padding."
Nadelen: "Memory foam seats"
Voordelen: "Crew was amazing"
Voordelen: "Crew was attentive."
Nadelen: "The entertainment was rather limited."
Voordelen: "Pas grand chose, il faisait chaud dans l’avion , les repas sont tellement mauvais"
Nadelen: "Amélioration des repas , mets air climatisé dans l’avion"
Voordelen: "Tellement mieux que les compagnies européennes"
Voordelen: "The crew was lackluster; unusual for Singapore Airlines. Tall individuals will not like the business class seats."
Voordelen: "Everything food was better selection and allowed me to taste bali food before arriving. The seats were comfortable on the last plane Thank god"
Voordelen: "Generally good Flight was operated by Silk Air"
Nadelen: "Entertainment score is not meaningful because of the short flight time."
Voordelen: "Satisfied and feel good on Singapore airlines, definitely will consider next trip"
Voordelen: "The staff is amazing and know what parents of bubs need."
Nadelen: "Ran out of options for dinner and could not eat the macaroni cheese they had on offer, so got 2 small packets of nuts instead...international flight running out of food options? Pretty slack. A part of the interior wall fell off onto my foot upon take off and I had to hold it in place for a while until a hostess came....doesn’t give you the best feeling when the plane starts breaking on take off. One of the male stewards was appalling towards a young mum I sat next too...too the extent of giving her dirty looks because she spilled a bit of water on the seat and then told her she had to pack everything away she was using, including the baby wipes! I stepped in and told him how this was not ok and all other staff members were helpful and he was making this Mum upset. He should not be working for such a people friendly reputable airline! Maybe Jetstar instead! Was appalled at the entire flight to be honest!"
Voordelen: "Excellent customer service, helpful staff"
Nadelen: "Food was unpalatable - HNML. Needs to be improved, the beans in a tomato sauce looked like a tin of dice tomatoes was poured over the boiled beans. Chicken curry didn’t taste good either as it was over cooked. Didn’t relish the vermicelli dessert or the salmon. Thanks for the roll & lactose free butter, the cheese and biscuits"
Voordelen: "Movies selection was great."
Nadelen: "Food and comfort were not as great as I thought they would be. Not bad, but not worthy of the brand Singapore airlines."
Nadelen: "We stopped in Korea for two hours, that was not listed on my original itinerary. Then we were late to get to Singapore. My seat was very very small and I was seated next to two very large ppl."
Nadelen: "Way too cold"
Voordelen: "Again friendly and efficient staff and a smooth flight. Best features of Singapore Airlines."
Nadelen: "The business class seats were smaller than I thought and not so comfortable as the 777. The seats are hard and ungiving and when you sleep on them you really feel it. Plus the flatbed lay out meant you were basically lying in a question mark position, not so goof for tall people like my husband. The food was good but uninteresting and I think for an overnight flight there should be more smaller,lighter, non spicy options offered rather that full dinners."
Voordelen: "Comfortable flight, punctual, helpful crew."
Nadelen: "I don't see the point in giving out menus for economy class, especially as it's only a choice of 2 meals and one of them wasn't available anyway. It's a waste of paper."
Voordelen: "Consistency of high quality service. Beef goulash in economy was surprisingly good!"
Nadelen: "Impatient Caucasian passengers trying to squeeze past. Maybe put them further back next time! :-)"
Voordelen: "Movie selection was great. Food was decent. Comfort was expected"
Nadelen: "Our seat neighbors were annoying, but nothing the staff can do about that!"
Voordelen: "The main course"
Nadelen: "Items missing or substituted in the veg but was ok in regular meals. In one veg serving, no salad or dessert was included. Margarine instead of butter for only in the veg meal."
Voordelen: "Ease of check in, very quick."
Nadelen: "Older plane, entertainment system incredibly slow, plane needs tidying up, starting to look its age."
Voordelen: "Able to check luggage in 48 hrs before flight saving $50 storage fees, so went back into CBD for the day."
Nadelen: "20 mins late boarding meant plane left 35 mins late although still arrived on time."
Nadelen: "I took the 777 on my flight to Perth and the seats are so so different from the ones on A330. Don't bother with Business class if you are flying the A330. It's not worth the money."
Nadelen: "In spite of ordering vegetarian food, was offered a non-vegetarian option and was told that is Asian vegetarian. Food quality was bad too."
Nadelen: "Some staff not courteous which surprised me"
Voordelen: "Comfortable, full service through the night.."
Nadelen: "My flight was delayed by 2 hours so I missed my connecting flight in Singapore. There was a huge queue of people who missed their connecting flight cos of an accident in the runway. The airline did nothing to prepare for this situation. It took hours to get another flight organised, communication was non existent and refreshments took ages to come. Airline didn't help with finding a hotel for stranded passengers."
Nadelen: "Lost our luggage that full with our winter clothing for the trip singapore airlines delivered to our hotel the next day and compensate us ¥jpn 12000"
Voordelen: "Liked the service"
Nadelen: "Nothing special."
Voordelen: "New plane"
Nadelen: "Nothing in particular"
Voordelen: "To be honest I had a pretty bad flight because my allergies exploded during the entire flight - constant sneezing, runny nose, you name it. However, the attentiveness of the crew really made up for it. The cabin was decorated with tiny wreathes (so cute!), and the pillow/blanket was very comfortable/warm for an Economy seat. Although I did not use it as much, the entertainment seemed top-notch. And the crew-- they noticed that I was not feeling well, and offered me peppermint tea and snacks that did sooth things a bit (you can request for snack/beverage refills anytime!). I loved that they gave out black socks to the passengers too (I prefer taking my shoes off during the flight, so the socks added warmth & prevented my own socks from getting dirty). All in all, it was one of the best-serviced long flights I had, not to mention probably the most affordable price I paid for my annual trip to Korea (from LA)."
Voordelen: "Foot rest, large movie screen, good food"
Nadelen: "They ran out of diet drinks."
Voordelen: "The on-board crew was polite and humble. Food served was delicious and the flight reached on time."
Nadelen: "The flight was quite old, was a bit surprised as the route seems very busy. Our seat 36J and K interestingly had no windows. First time flew on a flight with no window row."
Voordelen: "Excellent service, Confortabilité et assistance pendant tout le trajet!"
Voordelen: "The service and fast flight"
Voordelen: "SQ always has top quality service and that came through today."
Voordelen: "I got in some exercise during the delays and gate changes"
Nadelen: "Delay after delay, gate changes, lack of care from employees, missed a day of vacation in Germany, missed out on photos and memories"
Voordelen: "Nothing specific"
Nadelen: "No real dramas"
Nadelen: "old plane, boarding ramp smelled musty, food not nice, entertainment system was old not touch screen, male crew not patient with passengers, drinks stingy(split a can of soda with other passengers, and gave you a 1/4 cup). When asked for more OJ with breakfast was told they would come back later(mouth was very dry due to the air). Not impressed as we paid good money for the ticket with the poor service"
Voordelen: "Onboard Crew was great. I sympathize that they have to rush a service on a 1hr 20min flight with turbulance."
Nadelen: "I have started taking SQ instead of budget airlines hoping for good service and on time travel. However, both times travelling from SQ from jakarta was delayed. Yesterday, I got home 1.5hrs later than I should have. I have also to pay for additional surcharge due to midnight cab fare. Further, when I wsa travelling to Jakarta - none of the inflight entertainment was working. So it has been disappointing."
I love Qatar Airways.Thanks to all the people who serve the airline👍👍👍👍❤️❤️❤️
Voordelen: "The seating was cramped for a 14 hours flight but the staff was excellent."
Nadelen: "Food options not always what I was expecting."
Voordelen: "I couldn’t eat the chicken for lunch, and I told the crew to change it for me and bring the vegetarian, but nobody brought anything. I was starving until the next meal."
Nadelen: "Take out the chicken sausage from your menu"
Voordelen: "Excellent crew and great food."
Nadelen: "The flight was 3 hours delayed - and the captain never told us exactly what was wrong. The boarding lane was a chaos as well - and the tv screens never really worked. Terrible!"
Voordelen: "Seat comfortable"
Voordelen: "Crew was terrific. Great service. New aircraft are comfortable too."
Nadelen: "Food. Meals are of poor quality. Bland in taste and rubbery texture."
Voordelen: "Amazing staff, clean plane, good food, comfortable seats in business"
Nadelen: "Plane was very warm. Uncomfortably warm Movie selection was boring. Too many Marvel films which was ridiculous."
Nadelen: "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."
Voordelen: "Crew were amazing, superb."
Nadelen: "Food verity, seat comfort ability, wider range of entertainment."
Nadelen: "Too much A/C, feel cold."
Voordelen: "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Nadelen: "Les repas sont corrects mais du potentiel d'amélioration."
Voordelen: "Friendly crew (didn’t go above or beyond but polite and accommodated to simple requests). Plenty of meals/snacks and drinks offered."
Nadelen: "The seats barely recline backward which really meant I was basically upright trying to sleep for 14 hours on one leg and 6 hours on the next. My luggage was lost, despite being promised it would be delivered that day I had to wait 24 hours."
Voordelen: "The crew was super amazing and went to all extent to make our journey with infant comfortable"
Voordelen: "The new Qsuites are very comfortable"
Voordelen: "Amenities like, Tooth Paste, Brush and Headphones."
Nadelen: "Liquor and Wines needs Varieties."
Nadelen: "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."
Voordelen: "Crew were friendly"
Nadelen: "Food could be better and frequent"
Voordelen: "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Nadelen: "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"
Voordelen: "The Crew were excellent, friendly, professional and attentative."
Nadelen: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."
Nadelen: "Delay at landing"
Voordelen: "Très bonne compagnie aérienne qui soigne le détail."
Nadelen: "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."
Voordelen: "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Nadelen: "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."
Voordelen: "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."
Voordelen: "L’equiage L’avion Le vol"
Nadelen: "L’avion n’a pas ete nettoye avant notre embarquement"
Voordelen: "Qatar est une super compagnie rien à redire"
Voordelen: "Super compagnie gentille et agréable"
Nadelen: "Peu de nouveaux films"
Voordelen: "Polite crew, food was pretty good."
Nadelen: "Did not have the duty free item I pre-ordered. I asked the crew 4 times about it, four times because they said that they would check but they never got back to me to tell me that it was out of stock; until I pressed the issue."
Voordelen: "No proper meal provided"
Nadelen: "PROPER comfort zone not provided at all"
Nadelen: "Movies are always the same"
Voordelen: "Good food"
Nadelen: "Des choices of movies"
Nadelen: "No food on board!! Staff says it got over when i have selected my food selection!!"
Voordelen: "Friendly staff"
Nadelen: "The food was very poor"
Nadelen: "I used Qatar airways 3 times so far. In the last flight, were a connection has 8 hours between 2 flights, they deny me to stay in a hotel. The last 2 flights which have exactly the same schedule, I used the hotel in that 8 hours between the 2 flights. I asked why, they told me that my ticket is not eligible to the hotel, although, I bought the last two times from Kayak, with almost same price. My first flight with Qatar Airways was on July 2017. My second flight with Qatar Airways was on August 2017. My third flight with Qatar Airways was on Jan 208."
Voordelen: "Dans les temps, confortable, personnel aidant"
Nadelen: "L’ecran de divertissement ne fonctionnait pas.."
Voordelen: "Dans les temps, confortable, personnel aidant"
Voordelen: "Every thing is great."
Nadelen: "Food Seat great service"
Voordelen: "Excellent service from the crew. Flight on time."
Voordelen: "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Nadelen: "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."
Voordelen: "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Nadelen: "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"
Voordelen: "Being able to sleep."
Nadelen: "Food was not good. Rice was not fully cooked."
Voordelen: "Again amazing wonderful flight attendants!!! Excellent service!!! I'm sooo impressed!!! Great food!"
Nadelen: "same remark : Before our trip we called Kayak service desk with the request to reserve our seats. The answer obtained was that we should do it online. When we went online there were almost no more seats available so we decided to go to the check in counter in the airport. Although we were more than 3 hours in advance in the airport there were almost no seats available. We were very disappointed about this service, we never experienced this with any other airline companies..."
Nadelen: "Suggestion changé votre personnel au sol à Roissy 2"
Voordelen: "Tous les équipages à bord très bien et attentifs tres agréables"
Nadelen: "Détester l'enregistrement à Roissy nullisme et mal organisé Je me pose la question pour mes prochains voyages sur Quatar NUL l'embarquement personnel NUL pas l'image du personnel de bord très bien"
L'enregistrement en ligne n'a jamais fonctionné...
L'enregistrement en ligne n'a jamais fonctionné....
Le personnel l’accueil parfait
Un voyage adoré, condor, service agréable au bords,
Voordelen: "Friendly and professional crew"
Nadelen: "All aspects of the travel to be recommended from check in staff, crew member and comfort on board"
Voordelen: "personnel et atterissage parfait"
Voordelen: "No complaints. Right from the airport staff to the crew in the plane all of them were amazing"
Nadelen: "Keep doing what you are doing."
Nadelen: "Delayed flight and the procedures too very long."
Voordelen: "Crew was good, flight was on time."
Nadelen: "They could have given the amenities, which I think they forgot"
Voordelen: "Personnel were nice - seems like there were too many people to really have them pay attention to anyone. Plane was clean overall, entertainment is good."
Nadelen: "We departed late and arrived at least 30-40 mins late. Crowded plane. I was very uncomfortable, the person sitting next to me took up space and was not very friendly. Bathrooms were not so clean at times (this may not necessarily be the airline’s fault)."
Voordelen: "Great crew, good legroom and comfortable seat"
Voordelen: "The seats were very comfortable, good entertainment"
Nadelen: "Poor gluten free options"
Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."
Voordelen: "L’espace en A380"
Nadelen: "Le repas"
Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"
Nadelen: "Le repas dans le vol dubai-dhaka"
Nadelen: "Il n'y avait pas assez de films en français"
Voordelen: "Everything was outstanding"
Nadelen: "Nothinng really"
Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"
Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."
Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"
Voordelen: "L’équipage et le service est excellent"
Nadelen: "Départ en retard mais plus la faute de l’aéroport que de la compagnie aérienne."
Voordelen: "Service et confort"
Voordelen: "L’accu, l’hora, enfin tout"
Voordelen: "Très bien"
Nadelen: "Rien à signaler"
Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"
Voordelen: "Loved the spaciuos seats and great leg room. Food superb!"
Nadelen: "Annoying passenfer who peobably drank too much"
Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."
Nadelen: "Requested an aisle seat at the front or an emergency seat and got neither. I could hardly move my long legs. I was glad it was a relatively short flight. Is it just on flights to Kenya that passengers DO NOT receive the travel pouch?"
Voordelen: "I always love traveli ng eith Emirates. Great service. They are punctual. Good entertainment system. Comfortable flights and service overall."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."
Voordelen: "De quoi passer le temps en vol grâce au programme de divertissement à bord."
Nadelen: "La correspondance à Dubai où il a fallu rejoindre la porte d’embarquement à l’opposé du terminal dans un délai court."
Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."
Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."
Voordelen: "Tout était parfait"
Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"
Nadelen: "Accueil personnel Emirates Repas infecte"
Nadelen: "Upgraded to "promotional" offer for business class. It was not the full experience. No lounge access etc. Though the flight part of it was great!."
Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."
Voordelen: "The AIC technology"
Nadelen: "We was late in departure Very baD crew Very small meals its like a snack I thought Emirates airline is the best but i changed my mind !!! Sadly"
Voordelen: "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"
Voordelen: "Everything as usual"
Nadelen: "Some rude passengers"
Nadelen: "Vol le plus nul 8 heures avec plus de 50 enfants dans l’avion, je me serais cru dans bus scolaire. Aucune intervention du personnel d’encadrement Et du personnel à bord Voilà à ne pas refaire"