Vind goedkope vluchten vanuit Queensland naar België

Voordelen: "personnel et atterissage parfait"

Voordelen: "TOUT"

Nadelen: "My seat was broken, almost 8h with my back straight up. I've advised the team about it but apparently it was no seats available."

Nadelen: "I'm desapointed with first flight with Emirates. Having travelled with various airlines, i was expecting a much better service on board. 15 min waiting on a call for the cabin crew to answer and separately banquets and pillows who stinks."

Voordelen: "L’espace en A380"
Nadelen: "Le repas"

Voordelen: "Le siège et l’espace"
Nadelen: "Le repas"

Nadelen: "Le repas dans le vol dubai-dhaka"

Voordelen: "L'avion a moitié plein j'ai eu trois places Au top pour dormir, personnel super gentil et au petit soin. Rien à dire ce vol était parfait vu mon état de fatigue"
Nadelen: "Un surclassement"

Nadelen: "Il n'y avait pas assez de films en français"

Voordelen: "PARFAIT et à l’HEURE"
Nadelen: "RAS"

Voordelen: "Personnel agréable."
Nadelen: "Varier les plats quand on fait 4 vols A/R avec la même compagnie. 2h20 de retard. Boeing sur le trajet Dubaï-Singapour pas confortable, sièges défaillants."

Voordelen: "Les films"
Nadelen: "Ne pas récupérer ma valise complètement détruite à l’arrivee Alors que celle ci est neuve"

Voordelen: "Le professionnalisme du personnel, l’embarquement"
Nadelen: "Pas assez de choix de films et de musique récents."

Voordelen: "Rien de spécial"
Nadelen: "Sachant que n’ois étions en famille en business J’aurai Aimé Un équipage agréable Un divertissement ou cadeau pour les enfants De meilleurs repas ou une meilleure qualité. Et beaucoup de choses à dire"

Voordelen: "Vol. Confort. Equipement ICE"
Nadelen: "Rien"

Voordelen: "L’accu, l’hora, enfin tout"
Nadelen: "RAS"

Voordelen: "Très bien"
Nadelen: "Rien à signaler"

Voordelen: "La promptitude et l'accueil"
Nadelen: "Le personnel à bord d'emirate qui ne parle pas français sur un vol dans un francophone"

Voordelen: "La qualite du service. Equipement en vol."
Nadelen: "Rien a dire c etait parfait."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Nadelen: "Moins de choix de films et de musique que d’habitude. Repas moins bon que d’habitude."

Voordelen: "Variété des divertissements proposés à bord."
Nadelen: "Des retards au départ de chaque vol de mon trajet. Les sièges en classe économique ne disposent pas de repose-pieds. C’est tout de même une bonne compagnie."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Nadelen: "Les plateaux Repas été moins bon que d’habitude. Le vin blanc n’etait Pas en petites bouteilles individuelles et n’etait Pas frais. Enorme retard de service des plats pour les sièges arrière gauche ce qui n’arrivait jamais auparavant."

Voordelen: "Tout était parfait"

Voordelen: "Exactitude des vols"
Nadelen: "Repas infecte , pas de choix Personnel pas agréable du tout"

Nadelen: "Accueil personnel Emirates Repas infecte"

Nadelen: "Trop de bruit du à la proximité de la zone de préparation des repas vu le supplément de 70 € par personne cela fait cher"

Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."

Voordelen: "Tout était parfait excepté le choix de musique et de films."
Nadelen: "Manque de choix de musique et de films."

Voordelen: "Moi qui ai très peur de prendre l’avion j’ai été rassuré par l’attitude du personnel et la propreté de l’avion"

Nadelen: "Vol le plus nul 8 heures avec plus de 50 enfants dans l’avion, je me serais cru dans bus scolaire. Aucune intervention du personnel d’encadrement Et du personnel à bord Voilà à ne pas refaire"

Voordelen: "Tout était presque parfait"
Nadelen: "Rien à dire"

Nadelen: "internet stelt niks voor"

Voordelen: "Tout excepté les divertissements et les repas en classe économique. Pas assez de musique electro. Pas assez de films proposés et pas assez de films en Français."

Voordelen: "Tout excepté les divertissements et les repas en classe économique. Pas assez de musique electro. Pas assez de films proposés et pas assez de films en Français."

Voordelen: "Très bon service"

Voordelen: "rien"
Nadelen: "l'attitude de ses responsables emirati"

Voordelen: "rien"
Nadelen: "l'attitude de ses responsables emirati"

Voordelen: "Tout s’est très bien passé"

Voordelen: "On apprécie la place , la wifi, le repas suffisant et l'écran avec pas mal de divertissement ."
Nadelen: "Une hôtesse pas très sympathique et pas très aimable"

Voordelen: "Emirates reste une des meilleures compagnies"
Nadelen: "Rien à signaler"

Nadelen: "Rien"

Nadelen: "Équipage absent et ne répond pas aux demandes ."

Voordelen: "A380"

Voordelen: "Tout excepté les divertissements et repas"
Nadelen: "PAs assez de films proposés et beaucoup de films ne sont pas en version Française !!!!"

Voordelen: "Tout excepté les divertissements et repas"
Nadelen: "PAs assez de films proposés et beaucoup de films ne sont pas en version Française !!!!"

Nadelen: "Embarquement... mais bon cela dépend de l aéroport"

Voordelen: "Place pour les jambes tout à fait correct (A380)"
Nadelen: "Manque le petit kit (brosse à dents,bouchon d'oreilles,masque)."

Voordelen: "Yes"
Nadelen: "Vegetarian Food to be Improved."

Voordelen: "Not confortable at all! I was in the middle seat in the center of the plane and hD to get up every time people had to use the restroom. I could not sleep at all in the 14 hour flight - not to mention after a 6 hour delay - with poor communication on what the delays were all about. 4 different times the flight was delayed with no explanation. I liked nothing about this overpriced, under served flight."
Nadelen: "6 hours delayed in Sydney and nobody was telling us what was going on. I got sick while waiting, and was in a lot of pain all the way home. Also i had to pay $304 change fee to change my flight to Sydney to SFO from the original Melbourne to LAX To SFO thinking since I was coming home from Sydney I could change to a direct flight to SFO and get home early, but it took about 6 hours later because of the delay and I lost $304 in change fees even though I booked the fight via reward mileage and gave up 80,000 miles for this flight, and on top of that, when I changed the Sydney to SFO flight the system would not let me change my seat and I was booked in the middle of the plane in the middle in a 4 person row with 3 seats on the right and 3 on the left. I always fly in the window seat to help me sleep easier and not have to get up every time someone had to use the restroom. This was a 14 hour flight and I got no sleep at all and the 6 hour delay killed me. This was an awful experience and I don’t believe the $304 charge was worth it considering I paid 80,000 miles + taxes. I am complaining to executive management all the way to the top about this terrible expensive poor experience."

Voordelen: "The seats were smaller which is fine for a 1.5 hr flight but if I had to compare it to the first leg of the trip, these things stick out."
Nadelen: "The flight time seemed late. The plane was already there, the airport was empty and the gate was full. It would’ve been nicer if it was a little earlier, although getting through customs again might not be as easy for some people on a 3 hour layover?"

Voordelen: "Crew were great - happy & fun. Seats 19B & C"

Voordelen: "Great experience - love travelling Qantas on International flights"

Voordelen: "Crew was good. Seats somehow seemed narrower than normal flights I have taken with Qantas. Sat in middle not even enough space to drink tea comfortably. Wouldn't want to be in that position for any longer flights."
Nadelen: "As above"

Nadelen: "Améliorer le confort des sièges et le repas . Petit déjeuner très succinct."

Voordelen: "On time and efficient"
Nadelen: "More than a biscuit for lunch"

Nadelen: "No back-of-seat screen, overhead screens lacking enough contrast to see much. No matter, I looked out the window instead!"

Voordelen: "Almost everything."
Nadelen: "Flying on 8 Jan is a time when there a lot of holiday makers heading home or perhaps just going on holiday. Lots of young children and a baby crying right behind me wasn't the most relaxing but I realise that nothing can be done about that."

Voordelen: "Everything went well. boarding and check in."
Nadelen: "Seat spacing: way too close in economy. When person in front puts seat back, could not stand up to get out of seat. Got leg cramps trying to shuffle out sideways stooped over row of seats in front and rear hitting faces of occupants in my row. Refuse to fly on this airline any more until reasonable seat spacing is provided for price paid. Don't like standing up the whole flight because one cannot get into or out of seat."

Voordelen: "I liked the disabled service"
Nadelen: "Uncomfortable seats. And why aren’t all the people flying with babies and young children all in one part of the plan?"

Voordelen: "Crew was very professional and willing to help"
Nadelen: "Selection of movies not that great when you spend 14 hours sitting on a chair for that long you expect at least to have some good movies to watch ... that was a let down. Also everytime they served us food it seemed lime yhey didnt have enough of the choices we were given as the crew had run out of our choices all the time making choose things we didnt lie"

Voordelen: "Boarding was quick and efficient."
Nadelen: "Checking online didn’t work. You could not request seats ahead of time and would tell you check in online and when you tried it would fail and told us to go to the airport which we did the day before and they told us they couldn’t do anything. Every agent told us something different about meal plans and seats. Crew onboard were not friendly and rude to us in economy. The vegetarian meal requested was awful and ended up being vegan which was not what we requested. When I asked for fruit plate off the regular menu the flight attendant never followed back up with me and so we didn’t eat any food for on a 15+ hour flight. Even though they had 100+ empty seats we couldn’t move around. Overall I was highly disappointed in their service on this flight."

Voordelen: "Staff, seat (exit seet)"
Nadelen: "The Q streaming app has limited options and a nuisance to use. Better to have screens on back of seats as of old or at least a better selection on the streaming service."

Nadelen: "The wine costs 6 $, that's cheap but when i pay 400$ for a 2 hours flight, i find it a little hard to pay for a little glass of wine."

Voordelen: "Crew were ok"
Nadelen: "Food was awful and departed late"

Voordelen: "4 flights in 2 weeks Melbourne Cairns return & Melbourne Coolangatta return. Great staff induction from Qantas all flights were excellent"

Voordelen: "Twice this trip, 2 qantas staff rectified our seating allocation so we could sit together as a family and i didn't even have to ask. The staff are always so pleasant and engaging."
Nadelen: "A mishap when allocating seats online, when i chose seats for us online (my fault i left it too late) there weren't any together...but the staff rectified this..."

Voordelen: "I loved Qantas's attention to detail and their exceptionally friendly staff. Best airline I've used in recent years."

Voordelen: "Detail and attention to peoples specific needs. Service prior to boarding and during were excellent"
Nadelen: "Service"

Nadelen: "Flight was nearly an hour late leaving."

Voordelen: "Complimentary Inflight drink and the effort from crew to accommodate English second language passengers in my row."

Nadelen: "Récapitulatif des vols sur votre application pas clair du tout !!! On comprends rien , le suis du coup trompé d’un jour sur la date de retour"

Voordelen: "Excellent service and helpful staff."
Nadelen: "Some seats including mine did not recline, looked like the engineering service have missed checking mechanisms."

Voordelen: "Crew were generally friendly."
Nadelen: "Food was appalling. Told I had no choice and then what I got was inedible. Wine selection very small also. Two toilets for all of Business Class - always busy, super small and really substandard."

Voordelen: "De m'avoir personne a coté, le service en eau, les films et le catalogue divertissement dans son ensemble. Et la majorité de l'équipage"
Nadelen: "Le manque de nourritture."

Voordelen: "on time, easy flight"
Nadelen: "overcharged for second bag"

Voordelen: "The flight crew was great, very comfortable plane ride"
Nadelen: "The flight was an hour late, but the pilot kept us in the loop with all the information"

Voordelen: "The flight was perfect, good leg space in economy, food was good both breakfast and dinner, even snacks were available during the flight."

Nadelen: "Flight was delayed"

Nadelen: "Dash 8 looked tried. Seats need an update"

Voordelen: "Variety and regular serving of food. Great entertainment. Very friendly staff."
Nadelen: "Everything was great - a bit cramped in the seats when people recline, but as expected on all airlines."

Voordelen: "Decent plane, good staff, very clean"
Nadelen: "Food was only ok, limited entertainment choices"

Voordelen: "Smoked salmon kale salad delicious"
Nadelen: "Space cramped in economy"

Nadelen: "Rigid with assigned infant seats. Would not move us to bassinet bulk head area though we would pay for it. Flight went well regardless."

Voordelen: "Love the Airbus 380!"
Nadelen: "They didn’t pick up trash very often. Had to store it on the floor by my feet."

Nadelen: "Purchased seats at front of plane and parent with toddler travelled get alone. Assured seats not at back of plane. But once on plane was the very last seats and no recline."

Voordelen: "Helpful service and comfortable seats"

Voordelen: "L'équipage était très agréable."
Nadelen: "Comme d'habitude, le système de divertissement était lent."

Voordelen: "L'équipage était très agréable."
Nadelen: "L'enregistrement n'était pas possible en ligne puis très long à l'aéroport. Nous avons eu 25 minutes de retard au décollage car cause d'un mauvais compte de bagages qu'il a donc fallu décharger puis recharger. Comme d'habitude, le système de divertissement était lent."

Voordelen: "Service and food was pretty good."
Nadelen: "Didn't care for the movie selection. Not much of a variety."

Voordelen: "The flight itself was fine. Point a to point b with no hiccups."
Nadelen: "The cabin crew was rude and had no self awareness. 2 times where I wasn't finished with my drink and they grabbed it right out of my hands. I was grabbing it so they could clear everything else but they took it as me trying to hand it to them. Both times I told them I was still drinking that and they disregarded it and threw it in the trash without hesitation. It's like they were robots on autopilot. Also, the male attendant in my row would always bump me pretty severely with his bum while grabbing things from the cart."

Voordelen: "Excellent service. Comfortable seats in economy with good leg room"
Nadelen: "Poor screen & audio quality on movie system."

Voordelen: "Nothing. The very best parts were still mediocre"
Nadelen: "This flight was so uncomfortable. The seats were small, hard and crammed together. Qantas should be ashamed of making people deal with that on a 13+ hour flight. They kept waking us all up and in general staff could provide little"

Voordelen: "I was accommodated excellently as I required wheelchair access and ease and comfort as I was recovering from major surgery. The return seating in upper level was most appreciated . A big thanks to the cabin crew especially Oscar."
Nadelen: "When I originally had to call to organise seating requirements and wheelchair access, I was in hold for 1.5 hours before I spoke to someone ."

Voordelen: "Thanks Qantas staff members. You all rock! I was seated next to a sick passager and I spoke to crew members from LA to Sydney. They were so understanding and told me to find an empty isle seat like I wanted!! They made my flight to Australia so comfortable! My veggies meals were all on time! Great experience with staff in domestic flights too!!. Flight from Gold Coast to Sydney was excellent. Great service, indeed !!!"
Nadelen: "N/a"

Voordelen: "I like the services"

Voordelen: "I had a nose bleed (a side effect of treatment that I had), and although it wasnt causing me great distress, a crew member noticed it and slipped me a few extra tissues without making a fuss about it. That was very much appreciated."

Nadelen: "They did not have vegetarian food in spite of my request."

Voordelen: "The seats were comfy and the pilots were skilled, food was average."
Nadelen: "The handles in between the seats could've been better by being able to be completely raised."

Voordelen: "Not a lot."
Nadelen: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."

Voordelen: "Great service and yummy food."
Nadelen: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Voordelen: "Wel veel keuze in films etc.. eten redelijk. Vriendelijk personeel."
Nadelen: "De ruimte van de toch grote airbus 350-900 vond ik tegenvallen. Niet veel groter dan een europese vlucht."

Voordelen: "meal"

Voordelen: "Crew was great and welcoming"
Nadelen: "Some features on screen did not work, also seat handle wasnt possible to lower"

Nadelen: "More scandinavian flair needed"

Voordelen: "Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)"
Nadelen: "It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin"

Voordelen: "I was i business class and the crew were very good"
Nadelen: "nothing as it was not a long flight, only 3 hours"

Voordelen: "Overall pretty good. Newer plane, business class is well configured."
Nadelen: "Food was good, not great. Seats when flat are quite hard."

Voordelen: "I wish I found somebody to take me around"
Nadelen: "No complains"

Voordelen: "Automated scanning for boardin* at gate area. Food in business was exactly what was needed( breakfast) Attentive staff"
Nadelen: "The slow boarding once entering the aircraft, it seems the passengers don’t know how to take their seats quickly."

Voordelen: "Blueberry juice! I is now my favorite juice."
Nadelen: "The food was way overcooked!"

Voordelen: "Friendly crew. On time. Clean. Comfortable."
Nadelen: "All was fine."

Nadelen: "Sat on tarmac for 2 hrs, told we would get a snack then they changed their minds"

Voordelen: "it was just okay. nothing spectacular."
Nadelen: "my luggage was misplaced and I didnt have it for 3 days."

Voordelen: "We where really late and they where very helpfull."

Voordelen: "Good flight, on time, nice crew"

Voordelen: "UNCOMFORTABLE BED AND SERVICE"
Nadelen: "BED, DRINKS"

Voordelen: "I like Finnair, the crew, the service."
Nadelen: "I was not able to check in online within the 24 hrs prior to the flight as the Iberia system kept flashing and "error"message. Therefore, I was not able to pick a seat, which I would have paid to upgrade if necessary, but instead I was assigned a middle seat as a last option, at the counter, and paid for an exit row which, except for the leg room, was just as uncomfortable!"

Voordelen: "The airplane is great. So much leg space!"

Voordelen: "Given the choice I would hands down pick Finnair over a US based carrier the Europeans provide bigger seats and better service... Little things like hot towels, extra wine and chocolate after meals was truly appreciated..."
Nadelen: "Im an amateur traveler and I could have used a little more info at the gate and about getting to my connection I had no idea where it was and that you had to go through a passport line to catch the connection. Came close to missing my connection..."

Voordelen: "Crew was awesome. Entertainment was good."
Nadelen: "Plane was late leaving Helsinki due to broken latch, which made us late getting into Chicago. After landing we waited at least 45 minutes to get to a gate. It took at least 30 minutes to get off the plane and then getting through customs was a nightmare. Arrival board at O'Hare said plane was on time, but listed gate as 0, which of course doesn't exist so our ride home had no idea what was going on or what was taking so long and ended up waiting over three hours for us to get through everything to meet them."

Voordelen: "see above"
Nadelen: "see above"

Voordelen: "Great crew and discovered blueberry juice."

Voordelen: "рейсы точно по расписанию, без задержек, персонал внимателный"
Nadelen: "заказала и оплатила билеты за 4 месяца до перелета, а получила место в самолпте на самом последнем ряду у туалета"

Nadelen: "See above"

Nadelen: "We didn't get from Helsinki to Dublin we were redirect via Paris."

Voordelen: "All was great!"
Nadelen: "Not that I did not like it but it was more like a surprise to me to have not seen a single Finnish in the crew ... Again, nothing wrong, simple surprising..."

Nadelen: "I don't live in Riga and had pick up scheduled in Rigas airport to take me home to Telsiai, Lithuania. Because flight was delayed and I had to fly to Talin and then to RigaI I arrived at 10pm plus took me another 30min to figure out what happened with my luggage. I am still in Riga waiting for the morning to schedule another ride home. Very long , inconvenient trip ;-("

Voordelen: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Nadelen: "all the info should be listed on the web as well that the cost is half more than the website"

Nadelen: "The flight departed late because the preceding inbound flight was late. No reason was given to the customers."

Voordelen: "The seat back video screen"
Nadelen: "not enough room...to tight. I'm a smaller person and it was too cramped. The food was inedible."

Nadelen: "I don't understand when a reason for flight delay is no aircraft. Wasn't it a scheduled flight? The €8 voucher is only enough to buy one glass of juice."

Voordelen: "I got to my destination, eventually."
Nadelen: "Cutting corners and cheap. The personnel isn't helpful, they basically don't care about you, typical nordic behaviour. Flights were delayed. Upgrade to business was not worth. Hidden costs. Overall a bad experience."

Voordelen: "everythning"
Nadelen: "16 hour overnight stop at helsinki airport."

Voordelen: "Good movie selection, frequent water refills, boarding was quick and easy with ample overhead stowage"
Nadelen: "Seat recline was broken, non-adjustable headrest, older flight crew less tolerant of passenger disrespect, not quite enough bathrooms, food had my stomach in knots"

Nadelen: "It is ridiculous that they would not allow you to select a seat for free at check-in. There were many unoccupied seats, but some families with children were seated separately, so there was a lot of seat changing before the take off."

Voordelen: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."

Voordelen: "It was great to have some empty seats and a choice of seats."
Nadelen: "I have asked repeatedly for the airline to give out the boarding passes and check bags at least three hours before the flight. Between long lines, security checks and a limited amount of time from when we get our boarding passes, one can not enjoy Budapest Airport!"

Voordelen: "British airways offers amazing entertainment selections on the Screens over 25, food was good"
Nadelen: "Check in line was terrible, I had checked in online but still waited over a hour to bag drop, service was not great either the flight attendants were not happy at thier job.."

Voordelen: "The crew were lovely, as were the people checking us in at the airport!"
Nadelen: "We waited 3 hours to fix a water problem on the tarmack and were seated in the middle of a large group of school kids. Would have been happier without those 2 elements."

Voordelen: "The crew members were pleasant"
Nadelen: "I had to pay an additional fee of $327 because I had a infant riding with me on my lap."

Nadelen: "Crew members were almost non-existent. Saw them beginning and end of flight only and this was not even red eye flight. Food quality was very poor for premium seating. Many on board had to approach flight crew in back of cabin to get something to drink throughout he 10 hour flight."

Voordelen: "It was a comfortable, professionally (British Airways) managed flight at a good price."

Voordelen: "Wonderful service and care from crew."

Voordelen: "customer service was attentive smart yet caring."

Voordelen: "Polite and helpful crew and great entertainment systems."

Voordelen: "The crew was awesome , the food, the capt. Was the best didn't feel take off or landing overall. Except for room in coach I give it a 9 out of 10"
Nadelen: "No room in coach"

Nadelen: "When I arrived to board my flight I was highly unsatisfied with the excessive charges I received for my luggage that was overweight (only by 7 pounds). I was not only charged an additional $100 for my second checked bag, but I was also charged $200 for the extra weight. As a college student traveling abroad for 6 months, I did not expect to be bombarded with these fees at the beginning of my journey. Due to this experience, I would like to have been notified ahead of time of the expected charges as it made me uneasy before a long flight."

Voordelen: "L'équipage et le personnel embarquement étaient très agréables"
Nadelen: "La file d'attente trop longue lors de l'embarquement, le manque de cadrage de la file d'attente lors de l'embarquement (pas de files bien délimitées), le passage à la sécurité trop long, le retard sur l'horaire de décollage, les gens debout alors que l'avion venait tout juste d'atterrir et que l'avion continuait à rouler, pas de bouteille d'eau offerte alors que l'avion avait beaucoup de retard"

Voordelen: "crew vriendelijk"
Nadelen: "Geen entertainment en slecht voedsel"

Voordelen: "Siege correct sans plus, et non inclinable"

Voordelen: "RAS"
Nadelen: "L’embarquement n’était pas du tout organisé. Nous sommes partis en retard. Pas d’excuses. Pour le prix on aurait envisagé un meilleur service."

Voordelen: "Le personnel"
Nadelen: "Rien tout a été parfait"

Voordelen: "La qualité de l’a380"
Nadelen: "L’espace dans l’a330"

Nadelen: "Gros retard. Mauvaise communication."

Nadelen: "Presque 2h de retard et aucune explication, pas même un peu d’eau proposée pendant le vol"

Nadelen: "Traduction en français.."

Voordelen: "Le personnel était très professionnel. Cie au top."

Voordelen: "La couleur de l avion ."
Nadelen: "Tous"

Voordelen: "La place aux jambes, la propreté de l'avion, les hôtesses serviables et souriantes"

Voordelen: "Propreté et état général de l'avion"
Nadelen: "Des hôtesses plus souriantes"

Voordelen: "la gentillesse de l’équip"
Nadelen: "probablement le plus vieil avion que j’ai pris depuis des années. un boeing 747 de plus de 20 ans. sièges en tête bêche , ridicule comme configuration. tablette repas branlante, écran de télévision d’un autre âge. inadmissible pour une business class vu le prix. j’avais une autre image de BA."

Voordelen: "Nothing in particular, cold plane, no entertainment, no complementary food but it brought me home"
Nadelen: "No complementary food and beverage. Next time I will take Air France, for the same price you have a better crew and at least something to drink and to each without using your credit card"

Voordelen: "Accueil équipage Il serait bien de proposer au minimum un verre d'eau gratuit !"
Nadelen: "Problème de lecture de passeport au moment retrait billet alors que mis au nom de femme mariée tout comme billet obligeant à passer par comptoir ce qui a entraîné perte de temps et nécessite de courir ensuite mais par contre équipé très bien"

Voordelen: "Ponctualité, souriant, Siege plus confortable qu’a l’aller ^^"

Nadelen: "Pas de cash accepté. Aucune nourriture cadeau."

Nadelen: "Pas de cash accepté; Pas de petits "cadeaux" à manger ou boire."

Nadelen: "50 minutes de retard, très peu d'informations, boissons payantes à bord"

Nadelen: "AUTOMATISATION ENREGISTREMENT DEPART AVEC 2 HEURES DE RETARD"

Voordelen: "Les films"
Nadelen: "Le retard qui nous a empêché de prendre toutes nos correspondances suivantes, donc au final arrivée à destination avec 5h de retard"

Nadelen: "25 min de retard pour le décollage"

Voordelen: "No drinks or snacks for econome class. Its just a 1 hour flight, KLM Does serve on 1 hour flights."
Nadelen: "See above."

Voordelen: "Embarquement rapide au retour. Parfait"
Nadelen: "Vétusté de l'avion. Pas même de prise USB pour charger son tel. Toute la partie divertissement, écran complètement obsolète."

Voordelen: "Les films bien diversifiés et nombreux en français"
Nadelen: "Un peu trop collés aux autres passagers. Nourriture vraiment pas bonne."

Voordelen: "Rien"
Nadelen: "Le vol est parti sans nous, nous étions à la porte d’embarquement 20 minutes avant l’heure du départ, avec deux enfants en bas âge, et on ne nous a pas laissé y aller. après le contrôle de douanes (ou nous avons perdu bcp de temps) on nous a fait passé en courant et après on nous a dit que l’avion était déjà parti! Que du stress! Nous étions en état de choc, ils ont annulé notre billet à l’instant: l’aller et le retour!). Ce n’était pas du tout normal. Nous allons faire un recours, c’est inadmissible. Jamais plus avec British Airways."

Voordelen: "Beenruimte"
Nadelen: "Te laat vertrokken en om vliegveld cirkelen omdat City vol was."

Nadelen: "Le retard plus long que la durée du vol. Manque d'explication et absence de geste commerciale ne serait-ce qu'une collation vu l'heure (départ à 23h30 au lieu de 21h15)."

Voordelen: "Niets"
Nadelen: "Grote vertraging, geen uitleg, geen gratis versnapering om het goed temaken"

Voordelen: "personnel correct espace siège raisonnable"
Nadelen: "PAYER boissons et repas; départ différéble de 25 minutes"

Voordelen: "Horaires respectés"
Nadelen: "Compagnie largement subventionné par le gouvernement britannique pourrait se fendre d'un thé gratuit au moins. Assez honteux"

Voordelen: "la ponctualité, la propreté, le confort de l'avion, un vol sans problème"
Nadelen: "j'aurai aimé avoir la traduction en français car je n'ai rien compris"

Nadelen: "2 heures de retards Siege cassé Peu et médiocre choix de films et dessins animés Pas de possibilité de mettre des médicaments dans un frigo et pas assez de glace pour palier à ce manque Accoudoir de A380 ne lève pas totalement donc impossible de dormir sur les genoux des parents pour les enfts"

Nadelen: "retard d'environ 2h donc plus de train pour pouvoir renter à domicile pas de compensations par la compagnie(mème pas un café ) hormis des excuses de l’équipage pour le retard"

Nadelen: "3h de retard"

Voordelen: "Le personnel très avenant et souriant."

Voordelen: "Doordat wij op het bovendeks zaten konden we meteen boarden. Vriendelijke purser die overal de tijd voor nam."
Nadelen: "Doordat 3 mensen zich niet gemeld hadden, zaten er 4 koffers te veel aan boord. Ga maar met de hand zoeken met 15 Afrikaanse mensen in een A389."

Nadelen: "Embarquement un peu brouillon et vol en retard"

Nadelen: "C est un scandale: l embarquement m a ete refusé pretendant un risque de fraude avec ma carte. J ai recu une confirmation de paiement, j ai fait l enregistrement, j ai passe la frontiere. Et je n ai pas pu monter dans le vol!!! Je n ai recu aucun message avant le vol. J ai perdu un week end avec mon mari que je ne vois jamais car il vit a l autre bout du monde."

Nadelen: "une seule personne pour l’enregistrement de 45personnes Mal informé j’ai raté l’avion alors que j’attendais pour l’enregistrement pris un bus à la place"

Voordelen: "Journaux en libre service en salle d'embarquement"
Nadelen: "Pas de divertissement. Snack et boisson payants en classe éco."

Nadelen: "Les snack et boisson payants en classe éco. Niveau de service de base d'une compagnie low cost Pas d'annonce en français"

Voordelen: "Hôtesses sexy et personnel très polis et accuillant"

Voordelen: "Bien dans l'ensemble!"
Nadelen: "Manque de place! Sièges trop serrés! Difficile de dormir sur un long vol!"

Nadelen: "Lost luggage"

Voordelen: "Le personnel: impeccable"
Nadelen: "British Airways est la grande compagnie aérienne qui offre les avions les moins confortables du marché en classe économique. Coincer les passager autant pour un vol de sept heures, ou de 12 heures quand on va en Asie, ça ne devrait pas arriver avec une telle compagnie en 2018..."

Voordelen: "L accueil des hôtesses, le repas très bon, les films à disposition"
Nadelen: "La place a été changée au dernier moment suite à un changement d avion, je me suis retrouvé coincé entre deux dames, pas simple car serré, de plus le décollage a eu un très gros,retard"

Nadelen: "Obligation de passer la bagage cabine en soute, pour les nombreux souvenirs fragiles ce n'est pas l'idéal !"

Nadelen: "L'avion a eu de retard ce qui nous a fait raté notre bus."