Dagelijkse schoonmaak en installatie van HEPA-filters in de cabine op vluchten vanuit Turkije
be.kayak.com is ook beschikbaar in het Frans. Voir le site en français.
|mei||Beste tijd om de massa te ontvluchten met een gemiddelde daling in prijs van 4%.|
|november||Populairste tijd om te vliegen met een gemiddelde toename in prijs van 7%.|
Gemiddelde prijs retour
|€220||(gemiddelde prijs in de afgelopen 2 weken)|
Topdeal enkele reis
Turkish Airlines, Pegasus Airlines en TUI Fly Belgium hebben hun wijzigings- en annuleringskosten stopgezet voor vluchten vanuit Turkije naar België. Bevestig het beleid op de boekingssite.
KAYAK is een reiszoekmachine. Dat betekent dat we het hele web doorzoeken om de beste prijzen te vinden voor onze gebruikers. Doordat we meer twee biljoen vluchtzoekacties verwerken per jaar, kunnen we een grote verscheidenheid aan prijzen en opties tonen voor vluchten vanuit Turkije naar België.
KAYAK's vliegticket prijsvoorspellingstool maakt gebruik van data uit het verleden om te voorspellen hoe waarschijnlijk het is dat de prijs van een vlucht naar België vanuit Turkije binnen 7 dagen zal veranderen. Zo weten reizigers of ze moeten wachten of nu moeten boeken.
Met KAYAK Mix kun je enkele reizen combineren om zo geld te besparen ten opzichte van een gewoon retourticket. Je kunt dan naar België vliegen met één bepaalde vliegmaatschappij en terugvliegen naar Turkije met een andere.
Reisdatums liggen niet altijd 100% vast. Als je wat meer bewegingsruimte heb in je reisdatums, dan laten flexibele datums je alle opties op vluchten naar België vanuit Turkije tot wel 3 dagen voor/na de vertrekdatum van jouw voorkeur zien. Je kunt dan altijd de vluchten uitkiezen die het beste bij jou passen.
Scores op basis van KAYAK klantbeoordelingen
Voordelen: "Pilot's landing was top noch."
Nadelen: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."
Voordelen: "All what you think :)"
Nadelen: "The place's we are sitting can be better"
Voordelen: "Toute était très bon depuis le début jusqu'a la fin. Très en écoute. Excellent ..."
Voordelen: "Super efficacité au desk 'cas speciaux' de Turkishairline Ils m'ont imprimé ma carte d'embarquement en 3 minutes"
Nadelen: "Pas de réseau à l'aéroport Pas de rappel de kiwi pour s'enregistrer"
Nadelen: "Bagage non reçu. Un bagage sur 10 bagages, quelle mauvaise organisation"
Voordelen: "Nothing. I was so disappointed with the whole experience."
Nadelen: "Everything. I paid a lot of money for this ticket. When I tried to check in yesterday I was denied. When I called the ticketing office, they explained that everything was fine with the ticket, and I would indeed have a seat, but I would have to go to the airport. I even asked them about the possibility of overbooking but they said that wasn't a risk. (I am Star Gold so I didn't think that was possible.) When at the airport they wouldn't give me a seat and they bumped me leading to many hours of confusion, a connection through Tanzania, and a loss of a night of sleep. And lots of stress. I know they de-prioritized the people who booked on Kayak. This was a miserable experience and unless you do something to fix this I will never use Kayak again."
Voordelen: "One sign had row 27> The other sign had 28 >"
Nadelen: "Mass confusion resulting in slow boarding."
Nadelen: "While seated in the plane we saw our second suit case. We called the stewerd and advised him of our observation and he promised to check with his supervisors; he came back and confirmed that all is under control. Arrived Bordeaux and the luggage didn’t. It took two days to get the suitcase and it took hours of follow up and the airport agent kept giving false excuses. At the end we drove to the airport and picked it up ourselves. Of course at the airport we listened to more trash."
Nadelen: "L'équipage ne fais pas d'effort pour comprendre ce qu'on lui demande dans une autre langue à part l'anglais. C'est un vol international et je pense que c'est important de parler français aussi."
Voordelen: "The friendliness and the ease of flying alone."
Nadelen: "At boarding they went in two stages. First stage they called people to board by category first people that needed more time then families with small children etc. HOWEVER, the put all of us in an intermediate room and the door to the gate was closed. They passed everyone so when the gate door opened everyone were trying to get to the gate and there was no order. That was stupid to say the least. Turkish could have waited the couple of minutes needed to get the gate open!!! and save the hassle!"
Nadelen: "La cuisine est vraiment horrible"
Nadelen: "Le manque de sollicitude pour établir le billet pour la connexion IST YUL, suite à la non connaissance du nouveau contrôle AVE pour les entrées au Canada."
Voordelen: "The Airbus is such an extremely "customer oriented' airplane."
Voordelen: "Every thing was excellent"
Nadelen: "Turkish Air lot my suitcase. I will never travel with them again"
Voordelen: "Un grand merci pour avoir été surclassés lors de ce vol qui fut des plus agréable . Le personnel a été charmant et compète a l’aerop et pendant le vol !"
Voordelen: "Excellent all around"
Nadelen: "boarding was messy at IST"
Voordelen: "Lousy airport (not technically airlines fault)"
Voordelen: "All good"
Voordelen: "Tout a été excellent"
Nadelen: "Rien ne m'a déplu"
Voordelen: "Boarding on time. Decent food. Relatively clean aircraft"
Nadelen: "The staff was not great. An issue with a first class customers made them move around economy customers like they ' really not even people but utilities, all that for that one person. If they would have informed and talked with the other customers that would have been fine but being treated like a piece of furniture isn't nice. Plus, continuous strikes in Belgium see a joke, check-in luggages delayed for plenty of airlines. This country doesn't even know what strike mean anymore being so often..."
Voordelen: "Overall experience"
Voordelen: "gentillesse de l'équipage, propreté de l'avion"
Nadelen: "2 bagages cassés au retour dont une ouverte"
Voordelen: "ils sont toujours à l'écoute et attentionné Parfait en globalitees"
Voordelen: "Très pratique,gagne beaucoup de temps partout où nous allons."
Voordelen: "Très pratique"
Nadelen: "Retard du vol dur avec un enfant"
Nadelen: "Retard du vil dir avec un enfant"
Voordelen: "we ware attisefy for are first time in bisness clas"
Nadelen: "Warm airport and warm plane à/c needed"
Nadelen: "I didn’t like being in a middle seat"
Voordelen: "On board catering and new planes are a plus"
Nadelen: "long delay on the tarmac"
Voordelen: "Free upgrades are great, unfortunately rare."
Voordelen: "never turkish airlines ever again!"
Nadelen: "never turkish airlines ever again!"
Voordelen: "Merci à Turkish Airlines"
Nadelen: "Vol a des heures invraisemblalbles 3:45AM Attente interminable dans bus surchauffé, alors que l aeroport est vide et plein de passerelles sont libres. Turkish economise des droits d aeroports sur le dos de sa clientele Personnel de l aeroport ne fait que taper la discute entre eux alors que la clientele n en peut plus d attendre.."
Nadelen: "Friendlier crews"
Voordelen: "The seats were so comfortable"
Voordelen: "Food was great, movie selection too. Everything was great except for I couldn’t really get comfortable to sleep"
Nadelen: "Not sure how to make the seats more comfortable. I have some back issues though. However, some of my travel companions slept right through the flight."
Voordelen: "Everything perfect and arrive to destination on perfect time."
Nadelen: "All positive."
Voordelen: "The crew and the timing were ok"
Nadelen: "The seats were uncomfortable"
Voordelen: "Just as I expected. And I made my last connection easily."
Voordelen: "Crew great, boarding at Nice very organised, boarding in Amsterdam not so organised!"
Nadelen: "A queuing system would be better-it was a bit disorganised at Amsterdam!"
Voordelen: "Slow service."
Nadelen: "Better communication!"
Voordelen: "Great plane and staff"
Voordelen: "Seat was comfy and spacious for economy class"
Nadelen: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Voordelen: "Nice staff and no delay"
Nadelen: "Instead of crisps maybe a bit of cheese or crackers"
Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."
Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."
Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."
Voordelen: "My seat"
Nadelen: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"
Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"
Nadelen: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."
Voordelen: "Just the cabin crew being nice"
Nadelen: "Punctuality KLM is always late"
Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"
Voordelen: "The crew was amazing and the food was great."
Nadelen: "Something did not go right with our booking so it took some work for the airline to get it figured out for us. Thankfully we had left plenty of time. But that was an unexpected stress."
Nadelen: "No reading light in my seat..."
Voordelen: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."
Voordelen: "Crew was in a festive mood, the meal was unexpectedly delicious"
Nadelen: "Seats ok, but could be more comfy"
Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"
Voordelen: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Nadelen: "Not happy to pay extra money for my case"
Nadelen: "Nothing special"
Voordelen: "Face recognition was amazing"
Nadelen: "Too hot on plane"
Voordelen: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Nadelen: "Can't think of anything."
Nadelen: "KLM staff in the Prague airport were some of the rudest humans I have ever met. So incredibly uncaring and outright mean."
Voordelen: "We were fed a nice pasta meal and offered drinks twice. They also gave a muffin for desert. The flight attendants were very nice and attentive with cheerful smiles. I wish every airline had service this good!"
Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."
Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."
Voordelen: "Nice to have a wrap for the snack."
Nadelen: "Would have preferred boarding by row - back of the flight first so would have been more organized."
Voordelen: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Nadelen: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."
Voordelen: "The crew were hardworking, responsive, conscientious and friendly"
Nadelen: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."
Voordelen: "Flight crew was fine. Food was good."
Nadelen: "Checking in was extensive for unaccompanied minor. But gate crew was very unnattentuve and though we showed up as first in line, they did not focus, and kept saying to wait. Ultimately our son was last person on the plane."
Nadelen: "Le menu est à améliorer"
Nadelen: "Le menu est à améliorer"
Nadelen: "The 767 is configured oddly and th business class seats are so narrow it feel like you are sleeping in a coffin"
Nadelen: "Bag was lost"
Nadelen: "vol retardé"
Voordelen: "La puntualidad"
Nadelen: "Toute c’est parfait"
Voordelen: "J’aime sa ponctualité"
Nadelen: "Le vol a été dérouté sur Lyon pour des vents dangereux. Seul hic, l’ensemble des autres vols atterrissants à Genève on tous pu atterrir dans la même tranche horaire. Ensuite reacheminement en bus ou taxi pour les plus chanceux. Sans qu’on nous donne le moindre repas. Pourtant atterrissage prévu initialement vers 11h. La il est 14h10 passé et le ventre vide et toujours sur la route entre Lyon et Genève."
Voordelen: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Nadelen: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"
Voordelen: "quick and relaxed"
Nadelen: "Too late i missed my connection flight"
Nadelen: "Per usual, KLM can't seem to figure out the order of boarding the plane. Should be business - priority - everyone else. Instead they do priority first, and that's usually two-thirds of the passengers. Strange choice of in-flight movies; no accounting for taste, I guess."
Voordelen: "Great food"
Nadelen: "Sears we're toooo small"
Voordelen: "Manque de place"
Nadelen: "La place"
Nadelen: "Boarding... always boarding being confuse! Tarom flights are... difficult to understand why this happens"
Nadelen: "Have WiFi"
Voordelen: "The crew was amazing. They answered to my requests politely and helpfully"
Nadelen: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"
Voordelen: "checking baggage included, comfortable plane"
Nadelen: "the plane was almost an hour late"
Voordelen: "Good short flight."
Nadelen: "Open both for passengers to enter terminal on arrival in Bucharest."
Voordelen: "Nothing. The plane was not clean, seats were awful, the crew was noit happy to be working that day"
Nadelen: "The Bucharest Airport is like an overcrowded cattle barn with 10,00 cows. It was a wild zoo. No real lines - just push your way in. The baggage drop was like a comedy skit - it you use this airport be prepared for chaos, not many signs and procedures that were old in 1890."
Voordelen: "Finally not much delay Double coke with ice"
Nadelen: "Still some delay"
Voordelen: "Even if it’s August, there was no delay."
Nadelen: "Because it was very crowded and hot, we had to wait a little before getting out of the bus. The aiplain was a little bit old and looked dirty."
Voordelen: "Finally not much delay"
Nadelen: "No AC in hot weather in the bus and on the plane for half an hour before take off."
Voordelen: "It was fast and on time"
Nadelen: "mmmm food ))"
Nadelen: "The departure could have been on time"
Voordelen: "Crew was very good, professional"
Nadelen: "You should look for a proper bread,better sandwich and a healthier desert."
Voordelen: "seats were confortable"
Voordelen: "Customer service was good"
Nadelen: "Both flights were delayed and the airline lost my luggage"
Voordelen: "as if we were at the beginning of aviation"
Nadelen: "Everything was perfect!"
Nadelen: "Being late"
Voordelen: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
Voordelen: "We had 2 flight attendants (females), one very pleasant and helpful, the younger was alright, I guess she was just ok, not going the extra mile or anything, nor smiling."
Nadelen: "I was the first one to use the rear restroom and it had a terrible smell - not clean. Not impressed. No entertainment."
Voordelen: "Good communication with crew..."
Voordelen: "We boarded a bus to go out to the plane in very cold weather. The seat I was given was in emergency exit area I told the flight attendant and nothing was done."
Nadelen: "40 minuets delay Bad food No intertatment"
Voordelen: "the lady in your desk was nice and extremely helpful. We dad a problem with the registration of one of out tickets. She solved it for us/ She did her best to give us the places we asked for. Excellent attention. Sorry I do not know her name."
Voordelen: "Food,staff,easy check in.everything worked perfect."
Nadelen: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."
Voordelen: "Easy, for what it was."
Nadelen: "Plane interior was in poor shape"
Nadelen: "Flight attendants telling me take off my headphones, this isn't 1999"
Voordelen: "Everithing was ok!"
Nadelen: "It was nothing wrong, I feel very well!"
Nadelen: "At destination we received the stroller damaged, with missing inter- connecting pieces"
Voordelen: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Nadelen: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."
Voordelen: "Personnel aimable et serviable, bon état de l'appareil. Cabine propre."
Nadelen: "Petit sandwich pas terrible mais toujours mieux que rien ..."
Voordelen: "Punctuality, politeness, cleanness"
Nadelen: "Food, but not so important for me ."
Voordelen: "Flawless in spite of weather related delayed take off."
Nadelen: "It was impossible to make the check-in online. I had to go to the airport very early. The lady at the check-in desk said that my name was NOT in the system, nor was my flight reservation. She had to look up by the ticket number (highly unusual, she said). The seats were apart for me and my wife, despite the fact thet I had chosen together seats when I made the booking. Next time I will think twice before I go for Kayak or Brussels Airlines (for example, they don't have Bucharest Airport on their departure list on the B.A. website... after all, Romania is a E.U. country!) The second flight took off after 20 mins. delay, and landed w 15 mins. delay."
Voordelen: "The professionalism of the crew and the food."
Nadelen: "too small aircraft sensitive towards the weather changes."
Nadelen: "Terrible handling of a situation with a passenger with special needs."
Nadelen: "Lack of entertainment"
Voordelen: "Avion a l'heure, conforme à ce qui était prévu Personnel aimable et souriant"
Voordelen: "Great price, no bag fee, nice crew, comfy ride"
Nadelen: "Mediocre food, no entertainment"
Nadelen: "Food will be good in future stuff i want them to be smile more confortable flght"
Voordelen: "Flights were delayed due to heavy snowstorms and it wasn't communicated until right before the flight."
Voordelen: "That I landed safely and nothing happened."
Nadelen: "I felt I was on a very outdated plane, so safety was a concern...luckily everything was good just old seats and service was not special at all."
Voordelen: "safety fly"
Nadelen: "seats were too small, food looks not well"
Nadelen: "My baggage was left in Paris and flown with the next flight"
Voordelen: "The sandwich was yummy."
Nadelen: "Everything was fine"
Nadelen: "As I said, check-in for the Bucharest to PRG leg was very difficult. My hotel needed to help. Ridiculous."
Nadelen: "There was no entertainment, but that was O.K."
Nadelen: "Typically a beverage Is offered before take off. This flight it was not offered till the breakfast came out. May have been due to late start to boarding process"
Voordelen: "Flight didn't exist."
Voordelen: "All is excellent"
Nadelen: "Boarding was a little less orderly than I am used to, but everything else was great service for the price"
Voordelen: "All except food"
Voordelen: "The variety of entertainment was enjoyable throughout the cruise. Food was nice"
Nadelen: "The Boarding process was disappointing The crew overall was ok just on two occasions the same flight attendant missed me while distributing snacks and drinks. More"
Voordelen: "Comfortable plane, good entertainment and very good food."
Nadelen: "The plane departed over 2 hrs late and didn't make up any time during the long flight. Most of the other airlines flying long distances make up the time if the departure is delay."
Voordelen: "The flight was relatively short, so that was nice."
Nadelen: "It left a lot to be desired for a Business Class fare."
Nadelen: "Give more informations if there is any problem or schedul"
Nadelen: "A faster boarding"
Nadelen: "Tight seat places. No food unless paid for."
Voordelen: "Latest movies. A few interesting games. You can walk to the galley area and grab snacks/drinks as you wish."
Nadelen: "WiFi please. Seats felt more crammed than other f airlines. LEAVE ON TIME (more than half their flights are delayed, it seems). Check-in desk people should be a bit more friendly, they weren’t rude but they made it obvious that they didn’t want to be there."
Nadelen: "They terrible, no one should flight with this shitty company. Never departure or arrive in time, if you have short connection you never gonna make it."
Nadelen: "They lost my bag!"
Nadelen: "The food honestly could have been better for business class. And the first flight wasn't actually business class seats which was disappointing."
Nadelen: "Soft drinks should be free of charge"
Voordelen: "Sitting by myself."
Nadelen: "Not being late by 4+ hours at my final destination and having to do one extra flight."
Voordelen: "The crew was disappointing."
Nadelen: "I had to beg for a blanket, and other basic service."
Nadelen: "The plane was so hot!"
Nadelen: "Be prepared, that overhead bins for hand luggage are very small on this plane"
Voordelen: "New plane with charger available at every seat even in the economy class. Clean interior, polite crew"
Voordelen: "All was fine."
Nadelen: "All was fine."
Nadelen: "need to move away from stereo type attire and serve the customer"
Nadelen: "The crew barely spoke English, only polish and didn’t care about you if you didn’t speak polish. The food was horrible and tasteless. And my suitcase was broken into and my packet of cigarettes was ripped apart and half was stolen"
Voordelen: "On vote pour le thème magnifique merci beaucoup"
Nadelen: "No air conditioning!!"
Nadelen: "The sound of the plane’s engine was annoying"
Nadelen: ""beds" not as comfortable as British Air, Qantas or Air NZ, which are all we have to compare it to Grasp of English of crew not great. Choices of menu in Business limited, especially for those not eating pork or beef (again,not our experience on the above mentioned airlines) The requested vegetarian meal was the same for both dinner and breakfast, and consisted of the same plain cooked vegetables and fresh fruits only"
Nadelen: "The fly was late 50 nim, we have to wait for some people witch come late."
Voordelen: "Food and flight on time"
Voordelen: "Nice crew and comfortable seat"
Nadelen: "Flight was delayed (again) so I missed my train. Taxing and bus takes 30min as they do not take bridge :("
Voordelen: "Crew was friendly. Modern aircraft."
Nadelen: "Uncomfortable seating for long-haul flight. I survived, though."
Nadelen: "I didn't like that there was no Wifi, the seats were a bit small, and the connecting flight to moscow was only about 40 mins from the arrival, and we were delayed and I missed my connection. They should not plan connections this close."
Voordelen: "The flight was on time and the crew was great"
Nadelen: "All of my bags got left behind. We landed over 18h ago and there is still no information about them"
Voordelen: "crew was very good and friendly"
Nadelen: "vegetarian meal contained no protein"
Voordelen: "Ik kan eigenlijk niet echt objectief een beoordeling geven want ik werk voor deze maatschappij dus vind uiteraard alles fantastisch (behalve het salaris haha)."
Voordelen: "it was a short flight"
Nadelen: "The airline left bagages of 30 passengers at Origen since AC was too small. Two hours at the airport to file report, have to wait for next flight Never again LOT"
Nadelen: "the comment for the AMS -WAW flight segment applies here as well."
Voordelen: "the flight and service was decent"
Nadelen: "The check in process lacked. I unexpectedly had to check my bag, they charged me 70 Euro ($85) which required I go to two separate counters. One to check the bag and a second (upstairs) to pay. Both attendants lacked a sense of urgency. In fact, they acted like it was their job to go as slowly as possible. Even after I mentioned I was starting to feel stressed about the time. I overheard other attendants complaining about customers who check in late and expect them to move more quickly. I found their apathy offensive. To add insult to injury, they lost my bags. Having paid $85, which I think is outrageously and obscenely expensive, I'd at least expect my bag to be well taken care of. Sadly, it wasn't. The lost luggage counter was also apathetic, though I realize they are not LOT/Luftansa."
Voordelen: "There was an incident with a passenger. He had an emergency and the plane went back to Berlin and got him an ambulance. From my point of view, if it wasn't for the Doctor (passenger) on board, he wouldn't have made it. It could've been anybody, even me or my friend traveling with me so, Great job! Congratulations to the Pilot and all the crew!"
Nadelen: "WE tried to Check in online and it gave us a bit of trouble. I think it was because of the connecting flight, it kept checking us in to the second flight but not the first one."
Voordelen: "Absolutely nothing about checking in process. It was a nightmare."
Nadelen: "Took 2+ hours of standing in a very long, confusing line to finally check in for the flight. LOT was clearly understaffed to check in passengers on a small Boeing 737 plane used for the flight. Line moved incredibly slowly, many of us were afraid that we were going to miss the flight.m, with no updates from LOT ground personnel. Flight's takeoff was eventually 1 hour 45 minutes late, so did LOT understaff the check-in process knowing that the plane's departure was going to be late? I paid a premium to fly LOT and assumed that would avoid the consistently terrible Easyjet/Ryan Air check-in and boarding process. No such luck. It was a truly horrible. Next time I'll just fly Easyjet or Ryan Air. At least. I'll know whatï to expect evo, s"
Voordelen: "The actual flight was fine. The food was decent. The entertainment selection was good. The flight attendants were pleasant. We got plenty to eat and drink."
Nadelen: "We found out in Poland that my wife was missing an eTA number necessary for her to fly into Canada. With our previous flight delayed, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration. Customer service in Poland was helpful but extremely slow. Many customers needed help and it took about an hour for each customer. We waited in line for hours. We were not charged for a new flight, but we did spend 10 exhausting hours in the airport before we had everything resolved and were able to leave and get a few hours of sleep."
Voordelen: "The actual flight was fine. Smooth flight. Nothing out of the ordinary."
Nadelen: "The flight was delayed an hour. The crew in the Kiev airport wouldn't allow check-ins for a long period of time. Many people stood in a long line for at least an hour with no information about why they couldn't check in. When we did check in, they couldn't print my wife's boarding pass for the next flight and told us that we would have to print it at the gate. We found out in Poland that she was missing an eTA number necessary for her to fly into Canada. With the flight delay and lack of information, the application did not process in time, and we missed our connecting flight. As a result, we were stuck in Poland for 24 hours, leading to lost sleep, added expense, and much frustration."
Voordelen: "On time and a comfortable flight."
Voordelen: "Well air conditioned plane. Prompt service"
Voordelen: "Older aircraft had not as narrow seating and was more comfortable."
Nadelen: "Boarding que at Warsaw is a mess."
Voordelen: "The Dreamliner was a nice aircraft and the entertainment screens were in great condition."
Nadelen: "Seating was tight as usual on all planes. The seat cushion was worn down and was hard. Crew were not overly friendly but weren't rude either. They won't be winning any customer service awards. They didn't offer drinks as often as United has especially on an international flight. They need to offer water more frequently."
Nadelen: "If food, including WATER, is not free but paid, it needs to be super clear on the order. If you want to add luggage, but can't do it through the web, and when you call you find that there's a discount if you do it more than 24 hours before, that's lame."
Nadelen: "Professional crew"
Voordelen: "On time departure, and slightly early arrival. Everything ran smoothly. And seat spacing is quite generous!"
Nadelen: "It took a while to complete boarding, mostly because of carry-on luggage, but it did not delay departure."
Voordelen: "Comfortable, on time, smooth boarding"
Voordelen: "It was okay, I mean, for a short-haul flight, nothing more is required. Except for accuracy."
Nadelen: "They should finally replace old ATR-72."
Nadelen: "For a long flight . Your entertainment SUCKS. Never again will I fly with you guys . Ever ever ever"
Voordelen: "WeII, I didn't die."
Nadelen: "Everything. They gave us a 10mx10m prison ceII with no windows and no AC to wait in. EVERYONE had to smushed into this room, as each gate area has its own security. Boarding the pIane was pathetic, with us standing in a bus for 20 mins and no expIanation. The back of the seats were faIIing apart."
Nadelen: "Check in was slow but not crowded and they lost my and other 20 passengers’ suitcases! No information was given about why and we still don’t have any information. AirSerbia does not respond do emails or calls."
Voordelen: "Crew was friendly and very attentive. Food was better than most airlines’ long haul meals."
Nadelen: "Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight."
Voordelen: "Crew was good, short flight on an older aircraft, everything was fine"
Nadelen: "Bags got left in Belgrade transferring from Helsinki despite this flight being delayed 30 mins, unsure how that happens..."
Nadelen: "My bag making it to my destination not broken."
Voordelen: "The plane was an airbus, nothing to rave about nothing also to complain about. It got us there safely and relatively speaking on time after a later inbound arrival."
Nadelen: "The process of check in was terrible could not do so on line at least in Berlin. It is possible elsewhere in the system. Long and slow line for check in and then long and slow line for passport control and security, but we survived it. Advice is arrive early, you will need the time."
Voordelen: "The crew was friendly."
Nadelen: "The boarding in Belgrade for the Belgrad-Brussles flight was delayed and a mess, but they blamed it on air control issues over Germany,"
Nadelen: "they charged me for baggage when it was supposed to be included"
Voordelen: "Pleasant staff, wonderful food, very pleasant flight"
Nadelen: "Nothing, everything was very good"
Voordelen: "I was amazed with leg room for all regular economy seats, I'm tall guy and constantly have problem with leg room but here I was pretty suprised."
Nadelen: "Free you get small bag of pretzels and glass of water.. Everything else you have to pay. Same as in low cost companies but with ticket price of regular one."
Voordelen: "good service , everything good."
Voordelen: "Comfortable seats"
Nadelen: "Crew attitude , allowing oversized baggage in the craft, no food service though it's not LCC."
Voordelen: "On time flights both directions"
Nadelen: "Excessive baggage charges (40-60 euro each way per bag), so buy the ticket that includes the baggage"
Voordelen: "Air Serbia did the best they could to keep passengers comfortable and send all of us to hotel during the day w food and comfortable accommodation"
Nadelen: "The check in process was a mess was forced to wait in multiple long lines with the worst, unprofessional, disregarding, condescending staff to check in and then another line to pay for luggage. They also force you to pay an additional "seat fee" even if you don't request a specific seat. Horrible customer service, zero regard for customers. Waited in shuttle for 45 minutes before being taken to plane. My air conditioner fan for my seat was completely broken but had to pay for that seat as well. Avoid at all costs. Worst airplane very old and run down. Also the staff for Vienna airport is who you have to go to to pay fees for luggage and THEY ARE THE WORST TO DEAL WITH. Would avoid this airline at all costs."
Nadelen: "Couldn't log in online because site wouldn't accept any of my credit cards. Got up early to check in at the airport, discovered I was logged in... After all that, the airline changed my seat without warning, moving me from the window seat I selected (and paid for) to a middle seat. Where did they get the idea I would think that was OK? Then the flight was delayed, almost missed my connection. Boarding and exiting the aircraft were zoos. Eminently unrepeatable."
Voordelen: "Onetime and efficent"
Nadelen: "I almost died without watter due"
Voordelen: "Timeliness, cleanliness and comfort."
Nadelen: "Inflight duty free closed too early."
Voordelen: "Me gustó que tienen un buen sistema de check-in, embarque y desembarque."
Nadelen: "El avión era un ATR-72 algo viejo, no era cómodo por dentro. Tampoco me gustó la atención de la tripulación, no pasaron por mi puesto ofreciendo el mísero vaso de agua que daban. En otras aerolíneas de este estilo por lo menos dan café."
Voordelen: "Departed and arrived on time despite boarding chaos."
Nadelen: "What was that stuff they served us to eat?"
Voordelen: "New plains, great crew, on time. Quick check in, great price."
Nadelen: "Sandwich was small but in Swiss I got only an ice cream on the short flight like this, so that seems to be OK."
Nadelen: "The fact that, although the card said it was the same company for both flights (two-legged), I could not get a boarding pass at check/in for both flights, for both the outbound and return journey, and had to go through customs and border control twice just to get a new boarding pass each time. Leg room can be better, even with the extended legroom space."
Voordelen: "Nothing. Rude staff. Horrible food and service."
Nadelen: "No entertainment No food for vegetarians"
Nadelen: "Not possible for online check-in"
Voordelen: "Quick flight"
Nadelen: "Time it took to board and leave"
Nadelen: "They saying it's internet connection during the flight,when you pay for the internet the only option what you can choose is to watch how's your MB goes away and you are not able to open anything.Very good job Air Serbia,never again with you!!!"
Voordelen: "Le micro sandwich"
Nadelen: "Vol au départ de Beyrouth pour destination finale Paris avec escale à Belgrade. Premier avion au départ de beyrouth prévu pour 4:05 qui décolle avec 1 heure de retard. Arrivé à Belgrade vers 7:00 on nous fait attendre jusqu'à 8:00 pour nous dire que le prochain avion décollera a 10h alors que l'heure d'arrivé à Paris cdg était prévu pour 9h. Arrivé à Paris à 12h45 : Valise introuvable"
Nadelen: "Not a orginized airline at all!! I flew my whole trip with the same 50+ people. We had 2 connecting flights, all the stops that we did was always behind schdual, staff was nice but late! the worst part is, our final destination 20+ people lost there luggage including me! My dad and aunt flew with are serbia aswell and they also lost there luggage..! My dad and aunt got there luggage after 1-2days after ther flight but its a big inconvenience i have no update on my luggage yet hopeing it will be here tomorrow."
Nadelen: "Very very bad landing in split and i didn't find my luggage Mina"
Voordelen: "Flight was on time, nice plane with lots of leg room, flight was nice apart from near landing. Food was good with a free drink too."
Nadelen: "We were told to go to a desk for boarding car which we walked for some time to get too and were then told to go to the gate and they would give us a boarding card then. Much walking for no reason. They need to communicate with each other and customers more."
Nadelen: "I tried to cancel my flight about a week before it took place. Wasn't given a chance to do so, since you didn't bother to advertise a clear email or available contact info to which I could speak. Now you're asking me for online check in and a review? Well, your customer service is terrible, that's for sure..."
Nadelen: "The fact that I tried for nearly a week to CANCEL the flight. Yet was given no help, after sending email after email, making sure that I covered whatever was possible on my side. And of course, no response. Ended up forced to simply not attend the flight. Thanks a lot for a GREAT customer support, AirSerbia... (being cynical here, just making sure I do what I can so you get this)"
Voordelen: "The tiny plane was smooth in the air. Crew was nice."
Nadelen: "Only water and bread for the way back while we had full dinner service on the way there. chairs we older but fine."
Nadelen: "We boarded our flight from gate C7, which as is common in Eastern Europe, a bus gate. To enter the gate, we were completely rescreened, although we had been screened to go from Bucharest to Belgrade. We waited on the bus for 15 minutes. Only a few seats on the bus so it is a standup experience. Finally the bus started driving to the parked planes, but turned away and drove to a where you would exit the bus after arriving. They told everyone to go upstairs where they explained that there was a "technical problem" on then plane and it would be delayed an hour. They sent everyone to gate A4a, where everyone was prescreened again. We waited in a hot gate for an hour, then boarded the bus and to make a long story short, we arrived in Zagreb 1 and a quarter hours late."
Voordelen: "On time."
Nadelen: "Small and uncomfortable prop plane. Boarded from rear only."
Voordelen: "I liked the price I paid for the flight and the legroom between the seats - as I'm fairly tall - 6'3"/over 190sm, that was a big concern for me and that's why I didn't go with other carriers. I ended up having an entire row of 4 seats to myself, so I was able to stretch out and get some sleep. Flight attendants were coming around very often with drinks."
Nadelen: "I expected to get an e-mail with an offer to upgrade to Business Class as I was flying a day before my birthday, so I was in a mood to treat myself - but unfortunately, that never came. Once on board, when the meal was served, the breakfast meal had the scrambled eggs soaked with water, so didn't get the amazing food that others have talked about., Before landing, we were served a long sandwich that was very amateurish. Boarding was chaotic - as typical in many places in Europe, there is no boarding order - just people forming a line and getting on the plane."
Voordelen: "The seat, flexibility were great..and food are tasty and delicious"
Nadelen: "The crew was not friendly for the flight to Belgrade"
Voordelen: "Food was very tasty. Staff was responsive and helpful."
Nadelen: "Chairs have very little recline and the entertainment system comes in the form of an iPad you have to request."
Voordelen: "It was a good flight over all, the service was non-stop"
Nadelen: "At JFK our pre booked seats were changed , and I had them changed back, there was some BS excuse for that I was questioning a flight attendant as to why the plum brandy wasn't on the menu,(national drink) I was told to fly first class the next time The flight back from Belgrade to JFK. I was told by the same flight attendant (Ana) that I was holding up the line, I was trying to put the carry on luggage over the seats. There was a 40 min delay in landing, the bathrooms were locked, once again the same flight attendant made a big deal of this, that I have to make it quick. The signs for the 1st class , bathroom should not be visible from the economy class seats because it confuses passengers, in the economy class, some of the passengers were sent back and not allowed to use the bathroom."
Voordelen: "Huge legs space for economy class, great service!!!"
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