Vind goedkope vluchten naar Sjanghai

Voordelen: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Nadelen: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Voordelen: "Professional and friendly crew"
Nadelen: "Food quality from Jakarta is bad"

Voordelen: "The crew amazing. Food was great"
Nadelen: "Nothing"

Voordelen: "Les repas, le sens du service, la communication."
Nadelen: "Le confort des sièges un peu vieillot, le choix de films."

Nadelen: "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"

Voordelen: "The crew was amazing!!"
Nadelen: "Nothing! Excellent flight!"

Voordelen: "The crew was absolutely amazing!"
Nadelen: "I think everything was amazing"

Nadelen: "Flight attendants"

Voordelen: "Perfect in all aspects. Will use them again for all my flights."

Nadelen: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"

Nadelen: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Voordelen: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Nadelen: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."

Voordelen: "Service was very goood"
Nadelen: "Food was not great and entertainment was average"

Voordelen: "Polite crew, got our selected seats, clean"
Nadelen: "WiFi didn’t work"

Voordelen: "Sturdest were very kind"
Nadelen: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."

Voordelen: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Nadelen: "nothing!"

Voordelen: "Nothing"
Nadelen: "Everything. I will fly out from Narita from this point forward."

Nadelen: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Voordelen: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Nadelen: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."

Voordelen: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Nadelen: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Voordelen: "The food"
Nadelen: "My 12 hrs layover in Japan."

Voordelen: "Flight time was not bad, not too long"
Nadelen: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Voordelen: "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
Nadelen: "N/A"

Voordelen: "Everything was great except for how warm it was. It may be seasonal?"
Nadelen: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Voordelen: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Nadelen: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."

Voordelen: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Nadelen: "Nothing"

Voordelen: "The flight crew was incredibly kind and attentive"

Voordelen: "Service is great."
Nadelen: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."

Voordelen: "JAL et ANA restent au sommet en terme de services, ponctualité et qualité du vol."

Voordelen: "The Crew"
Nadelen: "This terminal is not easy to find. You have to take bus from the main terminal."

Voordelen: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."

Voordelen: "Customer service was really good"
Nadelen: "The food always makes it hard to eat anything the next day."

Voordelen: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Nadelen: "Movie Selection"

Voordelen: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."

Voordelen: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Nadelen: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."

Voordelen: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Nadelen: "The video monitor for viewing movies was dated."

Voordelen: "Curteous and pleasant."
Nadelen: "All packed the plane. Tight."

Voordelen: "A meal on a two hour flight is an amazing perk!"

Voordelen: "The staff tried to accommodate all of our needs. Everyone was polite and friendly."
Nadelen: "Food was not the worst but not so great"

Voordelen: "Nothing"
Nadelen: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Voordelen: "Boarding was orderly and crew was nice and polite."
Nadelen: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"

Voordelen: "The flights were generally ok. Flying coach.."
Nadelen: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."

Voordelen: "The airplane and all crevices"
Nadelen: "None"

Voordelen: "L'équipage est très avenant et n'hésite pas à parler un anglais compréhensible pour les étrangers. Mes deux vols n'étaient que de 45min mais nous avons eu droit à un accès wifi et une collation (boissons). Ponctuel et pilotage souple."

Voordelen: "Food and drinks"
Nadelen: "Nothing"

Voordelen: "Crew was very pleasant professional and caring."
Nadelen: "Seat bottoms could be more comfortable."

Nadelen: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"

Voordelen: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."

Voordelen: "Soft chair."
Nadelen: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."

Voordelen: "This Transavia Airlines is not good at all."
Nadelen: "Many things cheaper does mean better."

Voordelen: "I liked how generous they were with food and drinks"
Nadelen: "Free WiFi could have made the flight a lot better"

Voordelen: "Services is good ."
Nadelen: "Food can be better"

Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Voordelen: "Impressive service... amazing crew, very friendly and professional"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Voordelen: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nadelen: "the headrest is hard. Apart from that- all was fine"

Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "The flight crew was so friendly and the food was really good."

Voordelen: "My seat"
Nadelen: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Voordelen: "Crew was great and professional."
Nadelen: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Voordelen: "It was all fine"
Nadelen: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Voordelen: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "yes"
Nadelen: "not really"

Nadelen: "Lost all our bags so couldn’t ski"

Voordelen: "Friendly staff"
Nadelen: "Security check at gate; No priority"

Voordelen: "The crew was very nice"
Nadelen: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Voordelen: "Smooth flight."
Nadelen: "Seat a little cramped."

Nadelen: "Not enough leg room"

Voordelen: "Nice people and good service"
Nadelen: "Not much"

Nadelen: "wasn't able to take the flight since I missed it"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Face recognition was amazing"
Nadelen: "Too hot on plane"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "The flight was perfect! Great food,movies and I even got to sleep !"
Nadelen: "All was well!"

Voordelen: "punctuality of boarding and flight time"
Nadelen: "attitude of crew in business class: no sense of true hospitality"

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Voordelen: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "The boarding was easy and you didn't have to wait inline for that long"
Nadelen: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Nadelen: "infotainment was down. Lost my luggage the flight was delayed"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "We got a meal for a 1h flight only"
Nadelen: "No entertainment but normal for this type of flight"

Voordelen: "Good service onboard, good food. On time."

Voordelen: "The crew were hardworking, responsive, conscientious and friendly"
Nadelen: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "Please Endeavour to put the expiration date on the food served in the flight."

Nadelen: "Bag was lost"

Voordelen: "Very friendly staff"

Voordelen: "Nice seats, comfortable."
Nadelen: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

"Flight from Chicago to Los Angeles was terrible On my ticket said economy plus which that is what I paid for but didn’t get a seat As economy plus"

Nadelen: "Only serving beef as meal in economy was not great. A choice would be better."

Nadelen: "no peanuts?"

Voordelen: "Seating room, food, and service"
Nadelen: "Nothing"

Nadelen: "Nothing!"

Voordelen: "food wqs decent entertainment options were also good."
Nadelen: "nothing to complain about except leg space"

Voordelen: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."

Voordelen: "Boarding on time"
Nadelen: "Unfriendly crew & awful food"

Nadelen: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Voordelen: "Nice service"

Voordelen: "On time good food excellent entertainment clean plane good crew"

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Nothing"
Nadelen: "The crew was terrible very rude and terrible customer service skills."

Voordelen: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "Flight attendants were very nice. Seemed to have a nice amount of leg room."
Nadelen: "I didn't like that they tried to sell stuff on the plane."

Voordelen: "The airline staff were super efficient and kind."
Nadelen: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Voordelen: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Voordelen: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"

Voordelen: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Nadelen: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."

Nadelen: "This flight never happened"

Voordelen: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Nadelen: "Nothing. There was nothing to not like. In fact they fed us too much!"

Voordelen: "service was good"
Nadelen: "The plane was full. Sets in economy were very small."

Voordelen: "t"

Voordelen: "On time and courtesy"

Voordelen: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Nadelen: "Seats very narrow and tight."

Nadelen: "Check-in was slightly confusing to know where you had to go."

Voordelen: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Voordelen: "Crew were nice, boarding ok and on time, flight took shorter when planned."
Nadelen: "Premium seats didn't have enough leg room to stretch, they could change the wall into curtains as in Lufthansa."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Nadelen: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Nadelen: "Entertainment systems were not working for many of us."

Voordelen: "they were quick and apologetic"
Nadelen: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."

Voordelen: "Good entertainment, well organized, reasonably comfortable seats"
Nadelen: "Food wasn't very good, especially the snack"

Voordelen: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Nadelen: "The noise factor was very high."

Voordelen: "Wheel chair service excellent."
Nadelen: "No wet wipes on the food trays !"

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "It was perfectly On schedule, the plane was very clean,"
Nadelen: "Pilot was not easily understood, boarding was a nightmare"

Voordelen: "Everything was great! At check-in I upgraded to SAS plus. Will choose that again.comfortable, crew was so nice and friendly. Food was amazing. Made my 10 hour flight great. ."

Voordelen: "they let us sleep, keeping the light and announcements off during most of the flight"
Nadelen: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."

Nadelen: "Route not following great circle, takes too long for CPH-BOS, should be 6.5 hours."

Voordelen: "Flight was Ok"
Nadelen: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Voordelen: "It was the only non-stop flight for our needs. Timing was great too. It was nice to have 2 seats to ourselves."
Nadelen: "Going over our flight was cancelled at the last minute. We paid more for a non-stop flight we did not receive, lost wages because we both worked half-days to accommodate this flight departure time, and lost half a day of our trip. When we did fly on SAS to return, I found the service and amenities lacking. Why serve drinks well before your meal time and then not come back through with drinks again? Overall, it was not the best flight experience."

Voordelen: "The food is great, the flight attendants are great, and the flight is comfortable."
Nadelen: "There is little legroom unless you are in first class."

"Flight were delayed which made me miss all the other flights. Bags are still missing from 2 weeks ago. This airline is worse the Spirit Airlines!"

Voordelen: "Good"
Nadelen: "Repas gratuit"

Voordelen: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Nadelen: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Voordelen: "Great crew"

Voordelen: "Everything! I never knew Finnair was such a great airline."
Nadelen: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Nadelen: "The transfer was too complicated, long distance to walk, security check line, not enough time for transfer, had to run to catch the next flight"

Voordelen: "We arrived early and check in went smooth"
Nadelen: "N/a"

Voordelen: "Time schedual"
Nadelen: "Over duty for extra weight"

Nadelen: "Same as above. Seats very narrow. But enough leg room"

Nadelen: "my luggage was misplaced and I didnt have it for 3 days."

Voordelen: "Respect des horaires, gentillesse du personnel"

Voordelen: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Voordelen: "Très bien. Bon accueil et à l'heure."

Nadelen: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"

Voordelen: "calming environment, finnish style"
Nadelen: "on the flight to new york i got a game sandwich. i like that. brining finnish culture to us. but on the way from new york to helsinki i got a boring bagel."

Voordelen: "Actually had an empty seat next to me on the flight... That never happens anymore..."
Nadelen: "Nothing it was an enjoyable flight all the way around..."

Voordelen: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Nadelen: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Voordelen: "The new Airbus A350"
Nadelen: "Onboard food and drink is quite expensive"

Voordelen: "Le service. Et le confort"

Nadelen: "Economy seat with Centre seat left empty"

Voordelen: "They lost my bag."
Nadelen: "They lost my bag."

Voordelen: "Crew was pleasant and accommodating, Food was decent (for airline food). Delay in take off not fault of Finnair"
Nadelen: "General airplane room issues"

Voordelen: "Hot towels distributed before meal."
Nadelen: "Sitting behind me plus the seat across from that in center was an adult with two children going to summer camp in US. There were 40 kids and several counselors on this flight. These two kids were much younger (4 or 5yrs) than any others going to camp. One of the kids could not sit still. The adult behind me sometimes held her in her lap which resulted in pushing on my seatback. While in her own seat the child did not have her seat belt on. Eventually the girl began using her arm rests on either side of the aisle to swing herself. I finally mentioned this and the lack of seat belt fastening to F.A. who said "They're from Latvia. These Eastern Europeans don't think about things the way you and I do." The child was blocking the aisle at times and the F.A. did nothing."

Voordelen: "I liked all the variety of the meal (many different snacks & components aside from the entree) and the very nice crew"
Nadelen: "No way to control volume of cabin announcements if you're plugged into the entertainment system. Announcements EAR SPLITTING and very painful for anyone using their own in-ear phones. Such phones are very common today, so this issue urgently needs updating."

Voordelen: "It was very quick"
Nadelen: "Nothing"

Voordelen: "Great service and hospitality. Smooth flight. Good 1st experience with Finnair :-)"

Voordelen: "World best airline since my last flight to Hong Kong. New aircraft with the most confortable and complete flight experience I had in years in economy class. Seat confort, movie selection and quality of the screen, food quality, boarding speed, cabine pressure, all was immaculate."
Nadelen: "They promised an upgrade to premium economy and then they didn't follow through, they lied when they said that row 30 was premium economy, all this felt very very weird. Jacqueline the flight attendant recognised the problem and gave us premium headphones to make up for the error."

Voordelen: "Very simple but reliable and confortable flight. We got clear instructions to get to the next terminal"
Nadelen: "We took off late and arrived even later so we had to run to get to the next plane"

Voordelen: "We had a very reasonable fare that included two meals a glass of wine and movies. We weren't expecting any thing more than a plane ride. Thank you FinnAir."

Voordelen: "Flight cam"

Voordelen: "Crew was fine. Uncomfortable seats bearable for the short flight."

Nadelen: "A very very small plane. Cold staff"

Nadelen: "Another upgrade charge, no extra leg room but a seat "near the front" (row 8). NO entertainment system. Only food service was on-board bistro, which sadly I slept through because I was exhausted from getting absolutely no sleep on their crummy transatlantic flight... There are no 'zeroes' to give, so can only give a 1 star poor rating on food, entertainment and comfort. Crew, again, tried in the face of a crummy airline."

Voordelen: "..."
Nadelen: "...."

Nadelen: "I never get that flight."

Voordelen: "Excellent"

Nadelen: "very little leg room for anyone over 6 feet"

Nadelen: "Very old plane, seats did not have personal entertainment systems"

Nadelen: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."

Voordelen: "Nothing!!"

Voordelen: "crew was friendly and courteous"
Nadelen: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Voordelen: "The flight was so-so. Cramped seating with mediocre food."
Nadelen: "The problem I had was the multiple email updates from Kayak with the wrong departure time. Fortunately, I checked with American directly. Even after the flight departed I was getting emails that I still had four hours left. Doesn't make sense."

Voordelen: "I was very pleased with the overall experience on the flight from London to Charlotte. The flight itself was very pleasant, the crew very accommodating, & the food, snacks & beverages very good. The entertainment provided was certainly suitable for my tastes & kept me occupied for the majority of the trip. There was also blackout time provided for sleeping. The seats were a little cramped, but overall I rate my experience as very good."

Voordelen: "It was a quick, smooth flight."
Nadelen: "The chicken for dinner was horrible. The call buttons for assistance sounded constantly the entire flight.. Not sure if it was a malfunction."

Voordelen: "The Movies"
Nadelen: "The stewardess could have been nicer. Very rushed, they were polite but just rushed! Also the lack of CLEAR English speaking crew!!!"

Voordelen: "Flight was 2 hours late taking off. Completely ruined plans we had made for our first day in London"

Voordelen: "Travelled on B A Air Bus. I found it to be comfortable compared to previous flights operated by other airlines. Crew was excellent Overall it was a very good experience."
Nadelen: "The food - well it's airline food - ok but nothing exceptional."

Voordelen: "Boarding was quick and efficient. Flight crew was polite, helpful and friendly. Had adequate leg room in coach, added plus was the flight was not crowded so did not have anyone sitting next to me. Did not feel squashed and claustrophobic as a result. Food was satisfactory."
Nadelen: "Was inadequately fed on the Houston to London leg. Got nothing but a nightcap. The following morning I received a cold, stale croissant as part of a lunch box for a preschooler, nothing warm, no protein after 8 hrs in flight. I could not check in online."

Nadelen: "Passengers changing seats around."

Voordelen: "I last traveled on British Airways in May of last year (2015) and the food was beyond dreadful. Therefore I was very pleasantly surprised that there has been a huge improvement. They were very generous with the drinks and the food was plentiful and quite a reasonable standard for airline food (they gave two full meals from San Francisco to London, whereas most airlines give one meal and one snack on that route). They actually checked us in on the earlier side, we took off very promptly and got to London early. It was nice to be on time for a change - so often I find airlines run a bit late. Staff were all pleasant and helpful. Pilot's messages were pleasant, friendly and even a bit informative."
Nadelen: "Web check-in ahead of time was a total disaster. I got an email telling me I could check in 36 hours early and "secure a good seat" but neither of the 2 sets of codes they provided in the email would work because it was all about Finnair but actually the flight was being run by British Airways. I spent about 30 minutes on the 'phone trying to get the appropriate sequence of numbers and letters to enter so as to check in and get a good seat - still nothing worked. This was at 5:45am - I regretted the time spent when I could have gone back to sleep. My daughter later spent a further 90 minutes trying to figure it out, only to be told finally that our only option was to get to the airport early and check n there which was what we did. It was beyond irksome. Please note, if the airline actually flying is different fro the booking airline, the locator number for check n will be DIFFERENT and needs to be provided to the customer to avoid a great deal of hassle and confusion. We gt particularly unlucky because BA computers had a glitch that day but the general point still stands."

"For auch a short flight it is annoying the number of announcements, mainly because you have a 30 to 35 mins flight and you music or movie stop for every announcement. They announced a drink service that never happened (understandable for such a short flight, but don’t bother me from sleeping or listening to music or watching a movie with and announcement we have to disregard) The crew was good… I feel bad for them having to push the credit cards so hard (also annoying) I did like the video of the safety features better than the old fashioned presentations"

Voordelen: "crew"
Nadelen: "The WiFi could have worked"

Voordelen: "The flight was on time. I got lucky and was seated with extra legroom and was very very grateful. No drama - nice and easy."
Nadelen: "When we were checking in I wasn’t sure where to lineup to put my luggage in. The lines for the kiosks were also confusing. Some more direction that I think would be helpful at Philadelphia airport."

Nadelen: "With so many empty seats on the front. They decided to crunch everyone in the back without the minimal distance requested for social distancing. Very disappointed. Social distance is not practiced at AA as in Delta. Very sad. Will remember that next time I book a flight."

Voordelen: "Transportation of my pet with no issues"
Nadelen: "Nothing"

Nadelen: "I'm not happy at all i lost my check bag and all my church close is in it"

Nadelen: "Nothing evething is ok"

Voordelen: "Everything but the smiling, smile more !!"
Nadelen: "everyone needs to smile more. This is the job they chose, a smile goes along way!"

Voordelen: "The crew was fantastic and plane was clean"
Nadelen: "My entertainment video player had a bad earphone jack so i could not watch movies or tv and resorted to paying for wifi"

Voordelen: "Flight was generally smooth. Bags arrived in good time and undamaged."
Nadelen: "Announcements were too loud and far too frequent."

Voordelen: "Crew super attentive and pleasant, movie options good, liked plug/outlet,"
Nadelen: "Seating could’ve been a little better, just not super comfortable for such a long flight"

Voordelen: "Nothing"
Nadelen: "Leg room was too small, food was awful, no taste. Bathroom smelled even from take off."

Voordelen: "Smooth for most of the flight"
Nadelen: "4:41 pm flight took off at 7:00 pm. Landed and now sitting on the tarmac waiting for a gate."

Voordelen: "The Crew was friendly and professional"
Nadelen: "More entertainment options and food"

Voordelen: "Flight attendants were very good."
Nadelen: "Pilots need to do a better job of communicating delays. Especially the ones piloting this particular flight."

Nadelen: "The service, and the smile on employee’s faces. Rolling their eyes at people because we want to know why we’re being delayed is disrespectful"

Voordelen: "nothing since i was not able to make it on time"
Nadelen: "Flight between fort myers and charlotte was stuck on the tarmac for more than 1h. I missed my connexion and was rebooked next day at 11am. I missed one full day of work. Next time, the flight could wait 15 o 20mn to allow passengers to reach the gate"

Voordelen: "Juste la rapidité du vol.les pilotes étaientt très bien autour du vol..."
Nadelen: "Le vol a accusé un retard de une heure et en plus on n'a changé du lieu d'embarquement qui est passé du 77 au 75.il fallait que chaque voyageur se renseigne."

Voordelen: "Le personnel est parfait"
Nadelen: "Vraiment pas beaucoup de place dans le siège pour les bras et jambes"

Voordelen: "Presque tout."
Nadelen: "Le prix du bagage à payer en plus du prix"

Nadelen: "Just about everything but the crew"

Nadelen: "Le vol a ete annulé et j ai ete bloque sans voucher ou support"

Voordelen: "Visiter l’aerairport de JFK"
Nadelen: "Ponctualité, service à la clientèle, accommoder pour changement de siège, courtoisie, service à bord, efficacité des mesures de sécurité"

Nadelen: "Le déclassement en classe économique sans prévenir et une indemnisation impossible vol British opéré par American et donc les deux compagnie se renvoie la balle pour l’indemnisation (trois cents dollars par siège....) Plus jamais de voyage sur cette compagnie"

Voordelen: "L’equipage ne répondait pas à nos questions et le service laissait à désirer. Les sièges étaient confortables mais nous avons dû se faire réassigner parce qu’on nous avait séparés sur tous les vols."
Nadelen: "Le service à la clientèle"

Nadelen: "Une heure de retard au décollage"

Voordelen: "Mon avion est parti de SF à Miami pendant une heure puis à fait Demi-tour. Nous avons attendu 2h à l’aéroport. Nous n’avons pas été pris en charge. Terrible expérience. Je n’ai pas été remboursée."

Voordelen: "The only good thing on that plane was the crew. We where grounded in board for three hours because of a water leak in the kitchen... My seat had a hole were the ashtray used to be filled with garbage, the tray was filthy when I pulled it open, the overhead light didn't work"

Nadelen: "Restes 1 heure dans l'avion sur la piste pour partir en retard du meme delai. Pour un vol de 90 minutes, decevant."

Voordelen: "A l'heure"
Nadelen: "Sièges inconfortables. Assis trop haute."

Voordelen: "Loved the interactive headrest system. Games, movies and more. Kept me so busy that the trip seemed like minutes instead of hours. Very comfortable seats!!"
Nadelen: "Tight squeeze down the aisle and heaven forbid you drop something while seated because you pretty much had to put your head on you neighbors lap to get it."

Voordelen: "Tout s’est bien passer, c’etait facile."
Nadelen: "La temperature durant le vol était mouvementé"

Voordelen: "X"
Nadelen: "Le vol a été annulé personne ne nous a averti c’est kayak qui nous a dit de vérifier. Ils nous ont mis sur aucun autre vol jusqu’au lendemain."

Voordelen: "Had to take three flights to get from Maine to California. All were on time or ahead of schedule. Flight attendants did exceptional work on each flight."
Nadelen: "My left ear still won’t clear but other than that nothing."

Voordelen: "Getting off."
Nadelen: "Boarding the way there, they did not honor my AA Advantage card to board earlier because my boarding pass did not say so. Even after seeing it said so in the computer system, they refused to honor it. Further, there were no charging ports on board, no free WiFi, no adjustable headrests, and the seats did not recline. There were no kosher cookies."

Voordelen: "The kind staff made the flight more bearable."
Nadelen: "No personal TV screens to watch movies, which would have been more acceptable if there were plugins at each seat to plug in personal phones/ipads/etc to help maintain battery. BUT THERE WEREN'T. Everyone's phones/ipads died a few hours into the flight and therefore had to stare at the wall for HOURS. I even brought my laptop to get some work done, but without a plugin to keep it charged, it died. In this day and age, for an overseas flight that is 10 hours long, to be this old old without updated features and without plugins, this is unacceptable. Flat out ridiculous. This plane was SO OLD and dingy. Just awful."

Nadelen: "Boarding crew did not realize I had priority boarding and split me up from my wife. Not a big deal, just annoying."

Voordelen: "Nice flight attendants"
Nadelen: "Central movie screen like its 1995"

Voordelen: "Rien"
Nadelen: "Retard d’une heure"

Nadelen: "Seats were too narrow and distance between sets is too small"

Nadelen: "No snack"

Voordelen: "La bonne ponctualité pour un vol intra US"
Nadelen: "B757 dépourvu de système de divertissement à bord. Sûrement du au court trajet"

Nadelen: "Aucune des télé ne fonctionne pendant la totalité du vol Biscuits food ridicules Le prix des bagages et la queue pour obtenir son ticket puis refaire la queue pour déposer bagages Double paiement bagages mémé en transit / inacceptable"

Voordelen: "tout le service en général."
Nadelen: "rien"

Voordelen: "Had been expecting middle for all four,so this was great."
Nadelen: "Guess I need Bose noise canceling headphones after all."

Nadelen: "notre vol a été retarde retarde!!au lieu de décoller comme prévu à 8h30 notre vol a été finalement annulé vers 23h30. On m'a relooké sur un vol pour LONDRES le lendemain à 19.h. Nous sommes restés plus de 24 h dans cet aéroport sans que nous soit proposé un hôtel. on nous a donné une couverture et un oreillé!!d'autre ont pu etre rebooké sur d'autre vols sur NY ou chicago le matin meme. Nous avons perdu une journée de travail mon époux et moi-meme. Lui a du annuler une formation impliquant 10 personnes qui venait de toute la France."

Voordelen: "Great aircraft, UK staff kindly assisted to get us family seating near each other"

Voordelen: "Nothing"
Nadelen: "Haven't made it to my final destination yet.."

Voordelen: "The crew was very welcoming."
Nadelen: "The weather caused a bit of turbulence."

Voordelen: "Les hôtes étaient aimables"
Nadelen: "Une barre tendre comme déjeuner! Ils auraient pu faire mieux"