Vind goedkope vluchten van Brussel naar Sjanghai

Voordelen: "The coach seats were larger than seats for domestic flights. The windows were dimmable for optimal lighting."
Nadelen: "The armrests did not go up all the way, which made it difficult to maximize comfort with my travel partner."

Voordelen: "The coach seats were larger than those on domestic flights. The window glass was dimmable for ideal lighting."
Nadelen: "The arm rests did not go up all the way. This made it difficult to maximize comfort with my wife."

Voordelen: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Nadelen: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Voordelen: "Seat super comfy"
Nadelen: "All okay"

Voordelen: "Les repas, le sens du service, la communication."
Nadelen: "Le confort des sièges un peu vieillot, le choix de films."

Voordelen: "Crew was attentive and informative of delays"
Nadelen: "This was American Airlines .. my Bags came out late even though i was in Biz Class"

Nadelen: "Good"

Voordelen: "Good service"

Voordelen: "Crew members are extremely friendly and the seat has more leg room."
Nadelen: "in flight entertainment can add more movie and TV shows."

Nadelen: "Flight attendants"

Voordelen: "Two choices of meal, friendlier staff, better head cushion. Props to JAL."

Nadelen: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Nadelen: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Voordelen: "Compensated with lounge pass"
Nadelen: "Very poor check in around Visa situation"

Voordelen: "Liked creative approaches with the meals, with new/different menu - some room for improvements but generally good Loved the movie selection"
Nadelen: "Found the seats hard and uncomfortable after a few hours although the leg space was more generous in economy than United/ANA"

Voordelen: "Check in was fast, the staff was helpful and nice. Simple streamlined process"
Nadelen: "The website was pretty bad functionality wise. It took me 2 hours and a couple phone calls to be able to online check in for my flight in advance. Then during my trip I was trying to look at what costs and fees would be associated with changing my flight and extending the trip. The website was hard to navigate and offered very little information"

Voordelen: "JAL is great!"
Nadelen: "Nothing"

Voordelen: "JAL is great!"
Nadelen: "Cold food"

Voordelen: "Really nice crew, the flight was great."
Nadelen: "I think the food made me sick. It could have been the long journey but 1/2 hour after I ate it I felt really sick."

Nadelen: "Meal was served frozen."

Voordelen: "Very clean and modern aircraft. Staff were friendly and attentive. They provided directions and a guide for travelers transitioning from domestic to international flights. Strongly recommend Japan Airlines."
Nadelen: "Nothing, well done."

Voordelen: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Nadelen: "Nothing"

Voordelen: "The flight crew was incredibly kind and attentive"

Voordelen: "Nice staff."
Nadelen: "Economy seats very uncomfortable especially for long distance flights - barely reclining. Seat selection very painful - can do it online, have to call up to 48h before glight with roaming fees if already abroad. Food okay - nothing Japanese. Movie selection could be richer and better."

Voordelen: "Everything. The flight attendants were courteous, kind, and efficient. The seats in economy were large. The entertainment system had many options and was easy to use. The food was great and plentiful."
Nadelen: "Nothing"

Voordelen: "JAL et ANA restent au sommet en terme de services, ponctualité et qualité du vol."

Voordelen: "Service and staff was good"
Nadelen: "Seats small there was a terrible smell like a dead rat that kept coming through and it was intermittently hot"

Voordelen: "Great tasting food, and nearly constant beverage service."

Voordelen: "They did their best to put me pn another flight to Norfolk buf it wasn't straight through"
Nadelen: "Missing my last fight straight home because of very slow US Customs...)0"

Voordelen: "JAL was very flexible with me leaving a day earlier due to tropical storm which I greatly appreciated"
Nadelen: "would have liked more food options and recent movie selections"

Voordelen: "The service was great. Food was delicious,"
Nadelen: "It was a bit too warm in the aircraft."

Voordelen: "The food was good. Seats were as comfortable as any flight is."
Nadelen: "There were no diet soft drinks available on the flight."

Nadelen: "I reserved Korean air but it was Japan air line. I was really difficult to web-check in to find my reservaiton."

Voordelen: "All were very polite and were very through when checking the cabin before departure and landing"

Voordelen: "We were numb from a long flight over the ocean. Pleasant flight with helpful crew, and it helped that some of them knew English."

Voordelen: "It was anything very good, my trips on air are great. all flight attendant did good job.i got good slept well on flight JL 060.so I will choice Japan Airline next time. Thank you very much"

Voordelen: "Flight crew are very courteous and helpful. Comfortable seats and better leg room space in the economy section."
Nadelen: "We were delayed and stayed in the plane for 3 hours and flight was almost cancelled. Could not really understand why there was a delay or why it would have been cancelled."

Voordelen: "JAL has customer service that no other airline comes close to."
Nadelen: "Nothing, JAL is perfect. I mean it"

Voordelen: "Everything was perfect - crew, food, service, comfort, entertainment."

Voordelen: "Food was great, plenty of room, lots of movies"

Voordelen: "L'équipage est très avenant et n'hésite pas à parler un anglais compréhensible pour les étrangers. Mes deux vols n'étaient que de 45min mais nous avons eu droit à un accès wifi et une collation (boissons). Ponctuel et pilotage souple."

Voordelen: "Overall flight was comfortable and staff was friendly."
Nadelen: "No details were provided about the food on offer. I didn't know what I was eating and no options were provided"

Voordelen: "The flight staff on Japan airlines was great. The meals were excellent, and the flight itself was fairly comfortable."
Nadelen: "Our flight was rebooked without notification leaving us sitting apart for a 12 hour flight to Japan. This left us with one option of an unexpectedly upgrade in order to sit next to each other"

Nadelen: "Very long lines at the security gate at Itami. Difficult web check in."

Voordelen: "The crew was very nice and pleasant. They were very accommodating as well."
Nadelen: "For my entire flight back I was so hot I could hardly stand it. I had to change my clothes and it still didn't help very much. My meals were also pretty bad on the way back, which is odd because they were not bad on the way there. It was definitely one of the worst flights that I've ever had, mostly because of the heat."

Voordelen: "Friendly staff"
Nadelen: "only drink provided but no snack"

Nadelen: "The main entree was not very good."

Voordelen: "the AA flight to japan was the worst flight I've ever been on! tv sreen didn't work, space was tight, food terrible, two sets of headphones bad, I could go on but I don't even want to think about it anymore"
Nadelen: "getting off"

Voordelen: "Boarding is efficient. Crew helpful and willing to please."
Nadelen: "The food and overall service amenities are lacking in JAL. My flight was 8 hours and only one meal was served and one snack. The meals themselves are nothing special or enjoyable."

Voordelen: "Friendly, quick and efficient crew! Great food too!! My favorite part when in Houston, Texas my starting point, was that I never had to do the self check in, y’all actually had “real” people going the job!!"
Nadelen: "Boarding in order, by the seat numbers. That’s the only thing y’all can improve on. It was my first time booking with Lufthansa, and I will definitely book with y’all again."

Voordelen: "Food"
Nadelen: "There was loud, annoying static over the intercom off and on."

Voordelen: "Entertainment was good"
Nadelen: "Need to link the food request to the new flight since there was a delay from the arriving Lufthansa flight"

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "The crew."
Nadelen: "The airplane arrived over 45 minutes late."

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Nadelen: "Le vol est largement en retard !!!!!"

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "The crew was intuitive and caring. Very nice and polite"
Nadelen: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Nadelen: "I have no flight to connect to."

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Voordelen: "Crew and food were fine and movie and tv options not bad"
Nadelen: "Music options were lacking"

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "Accueil, service etc... parfait"
Nadelen: "La ponctualité, les services à bord, la propreté des avions"

Voordelen: "Rien de particulier"
Nadelen: "Encore un retard !!!"

Voordelen: "Rien de spécial. Sandwich passable"
Nadelen: "Tous nos vol aller et retour étaient en retard"

Voordelen: "service was very good,"

Voordelen: "Rapport Qualité/prix. Ponctualité. Confort."
Nadelen: "Personnel de cabine pourrait être plus serviable.."

Voordelen: "On time, organized , quick, polite staff, good food"

Voordelen: "Flight was smooth for the most part, they didn't keep the fasten seatbelt sign on for the whole flight like last time I flew from DC to Moscow. (they did keep it on for too long again though)"
Nadelen: "Crew was fine, one lady really tried to help us get proper food for our baby. They only offered drinks once before each meal, would be nice to have a couple glasses of wine or cups of juice etc, for a 9+ hr flight. And they were quite slow with collecting services after the fact. Hard with a baby."

Voordelen: "The coffee"
Nadelen: "That I do not pay 50 € just for a piece of luggage"

Voordelen: "They were very accommodating"
Nadelen: "Better selection of movies"

Nadelen: "Kosher food .. but normal"

Nadelen: "No movies."

Nadelen: "The line to check in at the airport (in both directions) moved at a snails pace. We stood there for literally hours."

Nadelen: "Les foutus Boeing, les compagnies en profitent trop souvent pour diminuer le volume des sièges. Dans ce cas ci les quatre sièges centraux avaient au moins 10% de moins large que les deux rangées de sièges latéraux.. Fini Boeing dans mon cas..."

Voordelen: "Airbus À 320, on était capable de s' as soir au moins..."
Nadelen: "Je ne suis pas difficile, mais la cuisine Russe en avion..."

Nadelen: "Personnel antiphatique. Repas affreux et fonctionnement des écrans aléatoires."

Voordelen: "Service was excellent. For this long flight, we chose premium economy. It was very good and a lot more room then standard economy"

Nadelen: "They didn't give the yellow cards that every traveller need to fill out. So when everyone got off in Shanghai we had all the booths busy with people trying to fill in the papers. All other airlines just give those papers while people are still in the airplane."

Voordelen: "Rien."
Nadelen: "Personnel hyper désagréable. Propreté aleatoiee"

Nadelen: "This is the second time I've been doing follow-up flights It's a nightmare you're not professional at all. It's my last flight with you You need to be ashamed you're not just wearing a card to sell I'm going to sue you You give a short follow-up flight. It is impossible to get the flight. You do not update the distance from gate D to gate F I got stuck in the field until the next day without the suitcase and all the people I had arranged with them in Shanghei I could not meet You should be ashamed"

Voordelen: "impeccable, professionality and attention"
Nadelen: "wifi"

Nadelen: "Nothing"

Nadelen: "30 minutes de retard"

Nadelen: "Bloqué plus de 8h à Moscou. AUcune assistance. Lamentable."

Nadelen: "Nuevamente malo el tiempo de check in. Nos dijeron que no podían chequearlos porque el vuelo era más tarde. Luego otra persona dijo que ya se podía y la siguiente que no. Una desorganización total"

Voordelen: "Rien."
Nadelen: "Le fait que le terminal et la porte d'embarquement soient changés 35 minutes avant le départ. Résultat: vol raté. lah"

Nadelen: "Les sièges trop petits"

Voordelen: "Hospitable easy beautiful attendants great varieriy of movies and generous meals"
Nadelen: "N/A"

Voordelen: "Friendly staff"

Voordelen: "Worked like a well-oiled machine. Friendly food service right on time and in good sequence, quality food, free simple self-service "bar" in between at any time. Huge choice of decently new movies and much more on the entertainment system."
Nadelen: "Little thing that I usually don't notice as I normally travel with good noise-reducing headphones. But I forgot to take them with me this time and had to use the earbuds that were handed by the attendant. They really suck. Distorted, narrow band sound makes it almost impossible to discern the soundtrack. Would not forget my good headphones again ."

Voordelen: "Good crew."
Nadelen: "My earphones did not work. Food was not very good. The plane was noisy."

Nadelen: "Luggage was lost!"

Nadelen: "transfer in Moscow is a mess, incoming delayed and very tight to get connection but no support or fast lane at all. Was traveling in business class."

Nadelen: "Unpleasant staff lost luggage- we were two days in Shangai without lugage"

Nadelen: "The flight was mostly older Mainland Chinese people that tend to be a bit rowdy crowd. In this case so much so that they did not allow to sleep or watch a movie comfortably. Several of them stood when landing even before the plane had slowed down. I understand that these people do not know the rules but I think is responsible fo the crew to enforce the rules. I have had the same situation flying Delta and United and in both airlines every time something like this happens the crew comes to put order. This is for comfort and security of other passengers."

Voordelen: "smooth ride comfortable seats decent leg space and amenities in the economy unbelievable price"
Nadelen: "food was tasteless and food service slow"

Voordelen: "Again, the in-flight experience was pleasant. I will definitely use Aeroflot in future, and has already recommended it to my friends."
Nadelen: "However, the Sheremetyevo Airport could use some improvement, especially the airport space management which needs to be streamlined. First, for international transfer, a big crowd had to squeezed into a small space and wait for security check. Secondly, there are too many shops in the waiting areas, and the passengers had to compete for space and sit on stairs, while the internal air quality was quite poor which became more severe in summer. Thirdly, the toilets need a complete re-vamp. It was not a pleasant experience to use toilet."

Voordelen: "Nice entertainment system. Good selection of movies."
Nadelen: "The food was not very good. Portions were small and it tasted horrible."

Voordelen: "Halal meal service was great."
Nadelen: "Aeroflot always looses luggages, they lost my luggage as well, posted it to my apartment after two days."

Voordelen: "Everything, service ect...."

Voordelen: "Nice plane, crew, food, entertainment. Nice price, too."
Nadelen: "Holy hell, they are late. On a clear day, the board was littered with delays, gate changes, and cancellations. We were three hours late both outbound and inbound. Moscow airport leaves much to be desired as well. Not my first choice of a place to spend six to ten hours."

Nadelen: "Delayed"

Voordelen: "Smooth landing. Professional pilots. Great crew. Good food"
Nadelen: "Bad seats. No room. No comfort."

Nadelen: "The baggage was LOST!!!!"

Nadelen: "The legroom on the flight was the smallest I've ever experienced on the international flight. It was extremely uncomfortable."

Voordelen: "Flight attendants was great! I would give them A+ customer service and big props for their patience."
Nadelen: "Everything was great! I wish there was more A/C and more space in the sitting row"

Nadelen: "As for the entertainment - there was none"

Voordelen: "Food much better than other airlines."
Nadelen: "Several passengers got up as the plane was landing. Even one opening the overhead storage area and no one of the staff said anything. I am sure they are tired of people on China bound flights breaking every rule possible， but I think it is dangerous for the person standing and other passengers. Thy should be more strict enforcing safety rules."

Voordelen: "Good food and professional flight attendants."
Nadelen: "Change of gates numbers. We can miss the plane when gates are changed and passengers do not hear about the change."

Voordelen: "Excellent service, friendly staff, very good meals"

Voordelen: "Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."
Nadelen: "Toujours pas de divertissement sur les Airbus A321 entre Moscou et Genève et bagages n'ont pas suivis."

Voordelen: "Globalement correct, mieux qu'en 2016 sur le même itinéraire."
Nadelen: "Checkin fastidieux malgré un web checkin la veille. Il faut que le personnel de cabine apprenne à sourire encore un peux mais on sent une amélioration par rapport à 2016."

Voordelen: "No vegetarian options. Pre-order was complicated and it didn't work as I didn't have it on board. Comfortable seats, but so clean. Not so friendly crew. Had 2 hours delay and no information on why or when we were going to departure. Overall, it was Ok. You get what you pay for it. It was a cheap flight."

Voordelen: "Staff, entertainment, food. All was great"

Voordelen: "Aeroflot is outstanding. Great experience and great service."

Nadelen: "Terrible to have to pay 70 Euros when you are an elite gold status member. And no mention of this during booking process and checkin unless you dig in deep via links. Not used to this with other airline partners and likely last time I am flying SAS"

Nadelen: "my first flight overseas. friendly staff. movies ..headphones..pillow and blankets included. 2 beverages included with meal. only downside was paying for checked bag. looks like that is included on the return flight so that won't be and issue on the way home. no issues with carryons."

Nadelen: "no peanuts?"

Nadelen: "The food especially the second meal or snack."

Voordelen: "Heel vriendelijk personeel."
Nadelen: "Twee uren vertraging voor een heel korte vlucht naar Brussel door technisch deffect."

Voordelen: "Nothing, could not even board due to confusion over flights."
Nadelen: "SAS couldn’t even help us when our flight was cancelled."

Nadelen: "More room. Not losing our luggage at the end."

Nadelen: "Nothing!"

Voordelen: "On time. Good hardware."
Nadelen: "Priority passangers cannot board with their non priority partner, even on the sane reservation. Congratulations sas, only airline workdwide to prohibit this. Otherwise, also forgot my duty free bag at the gate and the crew refused to have me return for it or get it for me."

Voordelen: "Everything was bearly acceptable"
Nadelen: "I asked the stewardess if she could fill my water bottle and was actually told that only one glass of water per person was allowed! Next time I would try Norwegian Air, which is known as a budget airline."

Nadelen: "There was no food or entertainment offered."

Voordelen: "The crew was great and the economy seating was roomier than expected."
Nadelen: "Long line just to drop bag off since I had already used the kiosk to check in, then 2 1/2 hour flight delay, charged for wine which should be complimentary on international flights."

Nadelen: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Voordelen: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Nadelen: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "Door sneeuwval vertraging bij de start waardoor vervolgvlucht niet gehaald. Bij landing bleek omvorming al geregeld te zijn"

Voordelen: "Boarding was smooth, luggage came out quickly."
Nadelen: "No entertainment, only coffee and tea served."

Voordelen: "Plane was fine and it arrived on time."
Nadelen: "Main meal was awful. Crew was hard to find. Also water or juice was not served on flight after the meal (for hydration)."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Seats were comfortable. Nice crew very friendly and attentive"
Nadelen: "No in flight entertainment, but nice overall flight. Would do it again"

Nadelen: "Our ticket said economy, but it was a specific set of economy that did not include any baggage. If we were warned prior we could have purchased it for significantly cheaper. Our ticket was not clear and it cost us 175usd for two bags at the airport. Very disappointing"

Voordelen: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Voordelen: "Quick flight and pleasant service. Seats were also comfortable"
Nadelen: "Walking out to the plane the markings weren’t great."

Nadelen: "Expensive rates on luggage"

Voordelen: "The entire experience was great. Smooth flight, good food and friendly crew."

Nadelen: "since all tickets and passports are checked in advance and do not need to be scanned again when boarding, they really should start boarding from the back of the aircraft (after all the business, first-class, and priority folks) because it would really speed things up the main meal was good, but the snack was much smaller compared to my flight from Chicago to Stockholm"

Voordelen: "Seating was great, bumped to business class w/ extra chg."
Nadelen: "Earphones not working properly and when I ask they reset TV. Never came to ck on me afterwards. Not available to to ask.no vanilla icecream, only chocolate."

Voordelen: "Efficient and friendly staff. Coach seats did recline on that Airbus model, which was nice."
Nadelen: "Had to pay for wifi in coach for internet access. It was dropping routinely, dial-up slow, and very frustrating. The food was on par with other airlines, minus the vegetable turnover. That was a bit odd. What was shocking to me, is that no alcohol of any kind was complimentary in coach."

Nadelen: "The flight was cancelled the morning of."

Voordelen: "Great flight very happy"

Voordelen: "I had a window seat with a view of New York City as we flew North."
Nadelen: "The sound quality of the earphones was so poor that I could not understand most of the dialogue of the film that I watched."

Voordelen: "Quality of service and equipment"
Nadelen: "N/A"

Nadelen: "The flight arrived an hour late."

Voordelen: "On time and courtesy"

Voordelen: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Nadelen: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "The cleanliness"
Nadelen: "I Had checked several times to make sure I had 2 bags included ( standard for US-EU flights) and every time. At the airport I had to pay an extra charge for my second bag which made the flight very expensive and just ruined the whole experience for me"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Nadelen: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Voordelen: "The non stop to Copenhagen from San Francisco was excellent. We departed on time, arrived on time.The seats in coach were much more comfortable than other airlines. I will fly SAS again."
Nadelen: "I think if there were a few choices for the dinner service I would have been happy."

Voordelen: "The food was quite good on the international trip. Thought the pilots were excellent on all flights. Take offs and landings were very smooth."
Nadelen: "On the domestic flight you only got a drink."

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "Nice meal, friendly staff"

Voordelen: "Excellent meal and very friendly staff."
Nadelen: "The cabin temperature seemed pretty warm."

Voordelen: "The boarding ease, the crew, the piloting!"
Nadelen: "Would love the onboard tv that shows the flight in progress and/or some onboard music options."

Voordelen: "There was a good choice of movies to watch while in flight. Boarding was quick and easy and all of the crew members were very nice. The woman I was sat next to was very quiet and was very nice and courteous. All in all a pretty good flight"
Nadelen: "The seats weren't very comfortable, but then no seat is comfortable after 8 hours. I can't complain too much. The food was much better than I remember it being ten years ago when I last flew internationally, but still not the best."

Voordelen: "Rien de spécial."
Nadelen: "Le confort. Le divertissement."

Voordelen: "L’embarquement s’est fait très rapidement"
Nadelen: "Retard du vol. Deux en deux (retard le 4 octobre pour l’Islande et le 19 octobre, retard pour Montréal). Des agents de bord qui ne parle pas un mot de français pour un vol en direction de Montréal. C’est inacceptable et c’est régulier sur air Canada. Je suis vraiment déçue de cette compagnie et je vais essayer d’éviter le plus possible."

Voordelen: "Très bonne compagnie"
Nadelen: "un avion un peu plus moderne"

Voordelen: "Le support offert par rapport à mes baggages"

Nadelen: "Départ à temps Avoir écran pour info divertissement à bord"

Voordelen: "Les sièges sont bien pour dormir"
Nadelen: "Les agents de bord auraient pu être plus directs avec une passagère dérangeante en lui demandant de bien se comporter afin que je puisse dormir."

Nadelen: "L’avion a décollé avec une heure de retard dû à l’arrivée tardive de l’appareil. Changement de gate déplaisant."

Voordelen: "Avion neuf. Divertissement et équipage. Vol sans retard"

Nadelen: "Pas de box office"

Voordelen: "D’être arrivée à bon port en toute sécurité Ponctualité du vol Les agents de bord qui s’expriment en français. Même si avec difficulté pour certains, bel effort de communiquer dans la langue du passager."
Nadelen: "Il est très difficile d’entendre le pilote au micro. Par chance il n’y avait pas de message d’urgence à transmettre car nous peinions à l’entendre. Aucun service de la part de l’équipage lorsque nous pesons sur la demande d’assistance située sur notre siège. Ils ne répondent pas à l’appel autre que pour fermer, à distance, la demande de soutien. Extrêmement déplorable et dangereux si un passager a besoin d’aide ou à un malaise. Très très très décevant. Première fois où cela arrive sur un vol. La « grande variété » de divertissements sur l’application air Canada rouge.......très très difficile d’obtenir une connexion (un des passagers avec moi n’a jamais pu l’obtenir ) et finalement .....pour une « variété » et « qualité «  très discutable. Manque d’espace flagrant pour les jambes. Confort laisse à désirer."

Voordelen: "Équipage sympa!"
Nadelen: "Pas assez de place pour les jambes."

Nadelen: "L'agent de bord ne parlait pas français et il faisait très froid dans l'avion"

Voordelen: "Le vol de retour Venise AC1919 a été annulé suivant des heures d’attente en aéroport. 4 heures d’attente pour un autobus qui nous amène à l’hôtel pour la nuit. Hôtel ordinaire. Le personnel contractuel n’apporte rien à la situation. Départ pour Montréal/Ottawa en retard. On m’avise que je manque ma correspondance et on me donne des vouchers lorsque je passe le kiosque AC aux correspondances. On dit me changer pour le prochain vol. Je me rends à la porte 25 et on appelle mon nom. On me dit que je suis toujours sur ce vol. Aucun sens. Donc Venise/Ottawaplus de 33 heures. J’y repenserai"
Nadelen: "Voir mon commentaire. personnel nayant aucune empathie. Des indications fausses. Au comptoir des correspondances une employée AC avec pancarte Venise me demande pour quel vol. M’indique de passer au comptoir pour changement car raté. Au comptoir l’employée sans lever les yeux me dit sèchement d’aller ailleurs. Je désire son nom pour me plaindre de la façon dont on s’adresse. La dame à la pancarte me dit je suis là superviseuse c’est mon employée. Rien de plus. Ce n’est certainement pas de ma faute si AC connaît une mauvaise journée"

Voordelen: "Équipage tés aimable"
Nadelen: "Écran non fonctionnel a l’allée et au retour... pour un vol de plus de 2000 CAD ce n'est pas acceptable."

Voordelen: "à l'heure"
Nadelen: "Les appareils utilisés pour Québec Montréal et vice verso, sont bruyants au maximum. Ils sonnent la tôle."

Nadelen: "Manque d'espace flagrant, les genoux accotés sur le siège avant. Encore moins chanceux d'être assis à côté d'un monsieur plutôt enrobé qui prend les deux appui bras... Je crois que l'avion n'a pas été nettoyé entre les deux vols."

Voordelen: "Le personnel est aimable"
Nadelen: "Lors du vol Montreal-Miami les repas ont ete servis trop tard et il n'y avait plus rien à choisir. Il n'y a plus de télé ni de radio pour passer le temps à moins de louer ."

Voordelen: "Embarquement rapide"
Nadelen: "confort de l'avion"

Voordelen: "Embarquement rapide et bien organisé. Avion propre"
Nadelen: "Nous n avons pas eu réellement de quoi manger pour le Midi. Juste un mini sandwich"

Voordelen: "Le personnel est gentil. Les activités se sont déroulées rapidement. J’ai pu avoir de l’aide facilement pour l’enregistrement aux bornes. Johanne Leduc"

Voordelen: "J’ai apprécié la gentillesse des agentes de bord. Le vol s’est très bien passé."
Nadelen: "Les points moins agréables sont la connexion à votre application. Il m’a pris 30 minutes avant d’avoir accès au menu du lecteur électronique. Puis, le service des agentes leur du premier vol était ordinaire. J’ai demandé à deux reprises un verre d’eau. La première fois, j’étais un fantôme. Elle n’a que servit la personne à côté de moi. La deuxième fois, elle avait oublié."

Voordelen: "Le vol était à l’heure précise"
Nadelen: "Pas de cuillère pour manger ma soupe et la bière était chaude"

Voordelen: "vol assez rapide vin dans le repas pour mieux dormir siege ajustable pour mieux dormir"
Nadelen: "rangee de trois quand on est pres du hublot et que les autres dorment on est bloque pas beaucoup de place pour les bras et les jambes beaucoup trop de films asiatiques agent de bord ne comprenant pas du tout le francais, je lui demande du vin blanc et il me sert du jus de pomme.. pas de jolie fille a cote de moi"

Nadelen: "Tres long delais de vol et attente dans l'avion apres l'atterissage"

Voordelen: "Vol rapide et a l’heure malgré le décollage 1h plus tard (je pense qu’il a calculé ce délai qui ne serait pas inhabituel a PVG). Je n’ai rien a redire a part que c’est bien passé."

Voordelen: "Le vol s’est bien deroulé dans les temps requis (un peu en avance actuellement) et il y a beaucoup de films disponible avec sous-titrage. Le personnel aurait pu etre plus sourisnt mais c’est bien"

Voordelen: "Il a été possible de devancer mon vol. Les départs à tous les heures sont avantageux."

Voordelen: "Rapidité du service"
Nadelen: "IFE Un peu lent et peu de choix récents"

Voordelen: "Niets"
Nadelen: "Oncomfortabele stoelen, Inflight entertainment werkte slecht"

Voordelen: "Ce vol n'a pas eu lieu"
Nadelen: "Bonjour, Suite à mon achat de dernière minute payé avec ma propre carte de crédit portant le même nom que sur mon billet de vol, on m'a laissé entrer, passer la securité, attendre l'embarquement ( 2h attente) et a l'embarquement on m'a annoncé je ne pourrais faire ce vol par doute de paiement et que mon bagage n'étais pas dans l'avion, j'ai donc dû retourner, attendre ma valise et aller à la billeterie pour que l'agent regarde que c'est bel et bien le même nom, qu'un manager vienne et s'excuse, disant c'était du au délais de preuve du paiement car ce n'était pas book avec eux directement et on m'a remis sur un vol le jour suivant avec 2x le temps de vol plus un escale à Toronto. Avec tout cela j'ai manqué le souper d'anniversaire a ma copine a Cancun, j'ai perdu les frais déboursé dans mes réservation de la nuit du samedi au dimanche, j'ai du défrayer 3 taxi à la place de un à raison de 40$ chacun pour l'aéroport, j'ai du refaire l'attente et la securité et j'ai perdu une journee de vacances. Je ne sais pas comment vous procédez pour les booking de derniere minutes mais je crois il y aurait place a améliorations, j'ai souvent reservé avec vous par confiance et maintenant ceci m'a coûté beaucoup dans plusieurs sens. Je ne sais pas ce que vous fesez lorsque de tel mauvaise situation arrive, mais j'aimerais bien vous considériez un retour sur cet événement. Email: p.deshaies1983@gmail.com Tel: 514-803-9524"

Voordelen: "L'espace entre les sièges"
Nadelen: "Le présonne très froid et il faut payer pour manger."

Voordelen: "Le choix proposé sur la tablette. Le repas."
Nadelen: "L'odeur des toilettes, pas longtemps mais assez."

Nadelen: "Payer pour mes baggages. Aucun service de nourriture ou collation!"

Voordelen: "Personnel serviable et courtois. Ns avions un peu de retard pour le départ mais le vol s'est bien déroulé."
Nadelen: "À notre arrivée, j'étais banc 13 F et les supposés québécois ne me laissaient pas sortir. Manque de civisme"

Voordelen: "Même chose très contente"
Nadelen: "RAS"

Nadelen: "Le temps pour le transfert à Montréal trop court , mal organisé. Tout le stress et la faute est du passager"

Voordelen: "Très bon vol , personnel courtois et attentionné. Nourriture excellente"

Nadelen: "Nous avions payé un supplément pour réserver des places assises puisque nous étions 6, dont 4 enfants et ce 5 mois à l'avance. Il s'agissait de 3 bancs sur deux rangées de sorte d'avoir un partent accompagnant 2 enfants. Lors de l'enregistrement, le matin meme, nous avons appris que le model de l'avion avait changé et que deux des passagers devaient être relocalisés. Donc, nous nous retrouvions assis 2 par deux dont deux a quelques rangées de nous. Nous avons dû placer les deux enfants les plus vieux ensemble, sans parent pour les accompagner. c'était leur premier vol en plus et étaient très nerveux! Plates comme situation quand tu débourses pour des places assises d'avances pour être certain de faire vivre une belle expérience à toute la famille et que sans avis, sans remboursement, on te déplace."

Nadelen: "On voyageait avec un bébé et nous n'avons pas eu droit à un embarquement prioritaire. Nous avions le nombre de bagages de cabine prescrit, mais on voulait nous en faire enregistrer pour manque de place dans l'avion. Serieux! Un bébé de 7 mois pour un vol de 13h tu veux qu'il aille tout ce qu'il faut pour ne pas pleurer! Malgré le prix payé pour le bébé il ny avait même pas de repas compris. Le service était difficile, les repas pas bons. J'ai des allergies et je n'ai pas pu rien manger, car leur système n'avait pas pu les enregistrer. Encore une fois pour un vol de 13h c'est inacceptable. Je ne recommande pas Air Canada. Prenez ANA ou Japan Airlines si vous allez au Japon."

Voordelen: "Tout petit avion donc très exiguë. (Pas de repas ou de divertissement disponible sur ce genre de vol) Vol très correct sinon."
Nadelen: "La cabine des toilettes est minuscule."

Nadelen: "Certains membres de l'équipage ne parlaient pas français. Les communications quant au temps de vol restant se contredisaient."

Nadelen: "L'équipage n'est passé qu'une seule fois, en début de vol, pour proposer un snack... Sur un vol de 4h c'est insuffisant, j'aurais aimé m'acheter (eh oui, en plus il faut "acheter" !) quelque chose à grignoter en fin de matinée."

Nadelen: "J'ai réussi à utiliser le divertissement sur mon portable, seulement pour le voir jammer à chaque 10 minutes et m'empêcher de réellement "être divertie" par celui-ci. Les sièges et les acoudoires sont terriblement inconfortables. Le service en français par l'équipage n'était pas au rendez-vous.. seulement dans la portion entre Montréal et Toronto."

Voordelen: "Personnel courtoie et attentionné. Je me suis sentie en sécurité. Très bon vol."
Nadelen: "Je n'ai rien de négatif á rappoter."

Voordelen: "Le personnel était serviable et sympathique"
Nadelen: "Rien en particulier"

Voordelen: "Tout était parfait, excellent service"

Voordelen: "court vol avec turbulence."

Voordelen: "Tous les services étaient très bien."
Nadelen: "Tout était très bien."

Nadelen: "Le français est médiocre"

Voordelen: "Le sourire du personnel et toutes les petites attentions. Vous avez avec Air Canada Rouge des jeunes qui ne demandent qu'à faire un travail exemplaire. Ils aiment leur travail et cela paraît."
Nadelen: "Vous pourriez offrir des grignotines pour les gens qui n'ont pas de $$$ pour se payer un lunch. Ceci n'empêcherait pas la vente de nourriture mais serait apprécié par les familles. Ce n'est pas mon cas je voyage seul et je peux me payer des extras mais pas tout le monde peut le faire. Surtout quand tu as des enfants."