Vind goedkope vluchten naar China

Voordelen: "3 hour flight and had a meal Several drinks and crew was very attentive Also seats were very comfortable and spaced well"
Nadelen: "Nothing really other then maybe a better selection of movies but I am not picky Great flight"

Voordelen: "Professional and friendly crew"
Nadelen: "Food quality from Jakarta is bad"

Voordelen: "The crew amazing. Food was great"
Nadelen: "Nothing"

Voordelen: "Les repas, le sens du service, la communication."
Nadelen: "Le confort des sièges un peu vieillot, le choix de films."

Nadelen: "Had serious and consistent blockage to receive seat assignment from AAirlines. Round trip ticket with JAL but they code shared lax to tokyo with AA. Later AA refused to let me change THEIR seat assignment (3 scattered middle seats in economy). unless I bought an upgrade. They also said tic"

Voordelen: "The crew was amazing!!"
Nadelen: "Nothing! Excellent flight!"

Voordelen: "The crew was absolutely amazing!"
Nadelen: "I think everything was amazing"

Nadelen: "Flight attendants"

Voordelen: "Perfect in all aspects. Will use them again for all my flights."

Nadelen: "No service. No drink, no snack, flight delayed. Missed last bus from airport to station at base where stationed. No happy"

Nadelen: "Food was awful. Huge hassle having to clear immigration pick up bags and check in again in Shanghai."

Voordelen: "I loved the Haagen daz ice cream. Loved that they have USB ports."
Nadelen: "Portions of food is small. Entertainment selection could be better organized; ie comedy tv shows, drama tv shows, Japanese tv shows."

Voordelen: "Service was very goood"
Nadelen: "Food was not great and entertainment was average"

Voordelen: "Polite crew, got our selected seats, clean"
Nadelen: "WiFi didn’t work"

Voordelen: "Sturdest were very kind"
Nadelen: "There was 2 choices for food either pork or chicken But when I asked for chicken they told us no more chicken Then they took the pork from the tray and I had to eat the rest without the main course. Also all the seats were taken by the people who bought the tickets directly from JAL,but there was few seats left all in the middle for people who purchase tickets from travel agents."

Voordelen: "everything. Flying on JAL was a fantastic experience. I'm not much for flying and was worried about the long flight, but I loved every minute of it. The flight attendance were so sweet and nice, the food was great. I would even go to Japan again just to fly with JAL!!!"
Nadelen: "nothing!"

Voordelen: "Nothing"
Nadelen: "Everything. I will fly out from Narita from this point forward."

Nadelen: "No space for cabin bags. Late by 2 hours. Super rude and passive aggressive staff. Kept in bus at Frankfurt for 10 mins. Won’t fly BA again if i can help it."

Voordelen: "The level of care and attention that was given to my comfort during the flight was extraordinary. Also the economy was much better than any economy i've ever come to expect from other airlines."
Nadelen: "The boarding I didn't know at first where to go to get to the gate. Having to exit and then re-enter the airport was a pain and further complicated my boarding. But that was not JAL's fault and is on SFO."

Voordelen: "I was fed two meals and snacks/drinks in between for a 14 hour flight. Love the little TV in front of the seat and the blanket and pillow. Crew was very sweet. Overall positive and good first international flight. Would choose Japan Airlines again! <3"
Nadelen: "Only a little hard to sleep upright in economy class seat. I wasn't able to fall fully asleep."

Voordelen: "The food"
Nadelen: "My 12 hrs layover in Japan."

Voordelen: "Flight time was not bad, not too long"
Nadelen: "Food options were bad, I offered to pay money for something better, didn't even have an option to pay for better meals, I don't think better meals existed for coach."

Voordelen: "JAL went above and beyond. The aircraft was very comfortable, temperature was near perfect.. Onboard entertainment was very good. Flight attendants were very friendly, very helpful. And with out a doubt, this was the best meal I have ever had in-flight."
Nadelen: "N/A"

Voordelen: "Everything was great except for how warm it was. It may be seasonal?"
Nadelen: "There weren’t any personal vents on the 777 going to or coming back from Japan. Otherwise it was a perfectly fine flight. I just don’t do well when it’s too warm as it make me feel sick."

Voordelen: "Smooth, on-time, friendly staff. The food was giid and plentiful. What happened to the complimentary toiletries, though?"
Nadelen: "Omg did you study how to prevent people from sleeping? If you allowed the head of the seat to go back just 3 more inches i think i could sleep. Instead, i am tortured like a yawn that wont come out, a mosquito in the dark, an itch that runs away from my fingers ... out of reach and just inaccessible. 12 hours of wishing so that by the time i reach my final destination, I've been awake over 24 hours. Im getting too old for that."

Voordelen: "Their customer service is excellent! when I left my card (fell out of my pursue while in transit), they called me immediately! After a long vacation, exploring. I was extremely tired and and left my phone completely on silent for 4 days, and within those 4 days they called and left me messages. Lucky I live here in Hawaii, can you imagine being a tourist and you lost your card? Excellent customer service."
Nadelen: "Nothing"

Voordelen: "The flight crew was incredibly kind and attentive"

Voordelen: "Service is great."
Nadelen: "Flight was an hour late. Boarded late. Took off late. Delayed 10 minutes at arrival gate with seat belt sign on."

Voordelen: "JAL et ANA restent au sommet en terme de services, ponctualité et qualité du vol."

Voordelen: "The Crew"
Nadelen: "This terminal is not easy to find. You have to take bus from the main terminal."

Voordelen: "JAL is a great airline. Love flying on them. great crew. roomy and comfortable."

Voordelen: "Customer service was really good"
Nadelen: "The food always makes it hard to eat anything the next day."

Voordelen: "Check in process and counter Agents were very helpful Seat spacing good for economy food was good"
Nadelen: "Movie Selection"

Voordelen: "When I checked in for my flight it was fast, efficient and friendly. Their Manila staff is awesome! I was very impressed and happy with their service. I will be using JAL again."

Voordelen: "The JAL flight was great. Seats were comfortable and leg room was very good. Crew was excellent too and very attentive."
Nadelen: "The food was not good at all on this flight. My last flight on JAL in 2010 the food was excellent. Not sure what happened but the quality of the food has gone down and it was disappointing. Luckily had a bite at the airport before boarding to sustain us on this long flight."

Voordelen: "The Japanese know how to service their customers, five stars all the way. The food and drinks (beer) helped too"
Nadelen: "The video monitor for viewing movies was dated."

Voordelen: "Curteous and pleasant."
Nadelen: "All packed the plane. Tight."

Voordelen: "A meal on a two hour flight is an amazing perk!"

Voordelen: "The staff tried to accommodate all of our needs. Everyone was polite and friendly."
Nadelen: "Food was not the worst but not so great"

Voordelen: "Nothing"
Nadelen: "Flight Delayed for almost an hour Luggage got delayed in Japan not received in VN till 2 days later Small seat -uncomfortable"

Voordelen: "Boarding was orderly and crew was nice and polite."
Nadelen: "The person in front of me reclined her seat entire fought crushing my knees and leaving NO legroom, couldn't even use foot rests!"

Voordelen: "The flights were generally ok. Flying coach.."
Nadelen: "My round trip had a total of 5 legs.. I had to get my luggage at every stop. I only had one destination so I was not expecting to get my luggage at every stop."

Voordelen: "The airplane and all crevices"
Nadelen: "None"

Voordelen: "L'équipage est très avenant et n'hésite pas à parler un anglais compréhensible pour les étrangers. Mes deux vols n'étaient que de 45min mais nous avons eu droit à un accès wifi et une collation (boissons). Ponctuel et pilotage souple."

Voordelen: "Food and drinks"
Nadelen: "Nothing"

Voordelen: "Crew was very pleasant professional and caring."
Nadelen: "Seat bottoms could be more comfortable."

Nadelen: "All passengers were onboard but the captain said that we need to go out and change to another airplane at different gate too (note: the changes made after passengers on board)"

Voordelen: "With Japan Airlines, there is never a doubt in my mind they are going to be the best airline of choice. I was running late to my flight into Haneda to fly out to Singapore. I literally arrived to the front desk 15 minutes before the plane departed. The ladies at the front desk were very aware of my urgency and walked me threw the crew line and got me to my gate without a missed flight. I cannot thank you enough for the kind and generous work you do."

Voordelen: "Soft chair."
Nadelen: "The stewardess was been chatting with the passenger the whole time and she called everyone a "darling." You have to pay for your snack and there are no entetainment. But like I said...I don't care because it's only a short flight. What I care is the flight being delayed."

"They canceled my flight yesterday from Columbus Ohio so why ur sending me this shit"

Voordelen: "got exit seat"

Nadelen: "Breakfast/snack is very bad, but no airline provides anything decent."

Voordelen: "Great flight and food options."
Nadelen: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Voordelen: "Hydration station during the long flight. Leg room adequate."
Nadelen: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Voordelen: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Nadelen: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Voordelen: "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Nadelen: "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Voordelen: "Le personnel était parfait et proposait de l'eau régulièrement."
Nadelen: "Le repas n'était pas très bon et j'ai eu faim"

Nadelen: "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Nadelen: "Retard"

Voordelen: "Ben... Je cherche encore"

Voordelen: "le personnel"
Nadelen: "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Voordelen: "Le service"
Nadelen: "La nourriture, le retard"

Voordelen: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Nadelen: "More leg room."

Nadelen: "Parfait rien a dire"

Nadelen: "Toujours un plaisir de voyager avec une compagnie de renommée."

Voordelen: "Very attentive crew. Top notch service and care."
Nadelen: "Lufthansa business class in the 747 is dated and not the most comfortable. No pods and privacy. Entraînement system at my seat was defective"

Voordelen: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Nadelen: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Voordelen: "La grande attention et disponibilité du personnel cabine"
Nadelen: "Quelques soucis avec le système de divertissement,"

Voordelen: "Voler pour la première fois sur un à 320 NEO !"
Nadelen: "Rien"

Voordelen: "Très Correct"
Nadelen: "Rien !"

Voordelen: "Personel très pro"
Nadelen: "Films et divertissement"

Voordelen: "Personel très réactif"
Nadelen: "Les films et divertissements"

Voordelen: "Mauvaise information"
Nadelen: "L’embarquement"

Voordelen: "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Nadelen: "Mauvaise info"

Voordelen: "Confort de l'avion et amabilité de l'équipage"
Nadelen: "Un peu déçu par les repas J'en avais un meilleur souvenir"

Nadelen: "Le retard"

Nadelen: "Le retard"

Nadelen: "The entertainment choices were poor and the connection not good. Seats too close together so difficult to get in and out of seats"

Nadelen: "les faits d‘être m‘a fait loupé la suite de mes transports"

Voordelen: "rien"
Nadelen: "les retards"

Voordelen: "Embarquement très rapide, vol ponctuel."

Nadelen: "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Nadelen: "Les informations à bord etaient incompréhensibles"

Voordelen: "Nice plane, free checked bag, and a snack,"
Nadelen: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Voordelen: "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Nadelen: "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Voordelen: "Qualité toujours au rdv et avion au niveau"
Nadelen: "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Nadelen: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."

Voordelen: "Excellent service, food and entertainment"

Voordelen: "Équipement de divertissement excellent. Personnel souriant"

Voordelen: "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Nadelen: "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Voordelen: "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Nadelen: "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Nadelen: "Le retard"

Nadelen: "Le retard"

Voordelen: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
Nadelen: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

Nadelen: "Not entertainment at all"

Voordelen: "Crew was alright"
Nadelen: "Frankfurt Airport unfriendly and depressed as usual."

Nadelen: "Changement de siège... Déplace au dernier rang de l'avion.... Sans me prévenir de cela....."

Nadelen: "1 heure de retard Mon baggage est resté à Francfort"

Nadelen: "Perte bagage"

Voordelen: "The flight was cancelled leaving me scrambling and paying extra to get to my destination."
Nadelen: "Do not offer a route that you are not going to or have approval to fly."

Voordelen: "did not get lost"
Nadelen: "in Xian, had been led to walk long distance and wait in wrong gate"

Nadelen: "More movies in different languages"

Voordelen: "Crew was attentive"
Nadelen: "No vegan options, flight was delayed, missed connecting flight, stayed in lounge"

Voordelen: "Le siège très confortable et spacieux, amabilité du personnel, pyjama offert.."

Voordelen: "More leg room for economy class would always be much appreciated."

Voordelen: "You get what you pay for with the cheap tickets. That’s all I can say about it. Comfort was OK when you sit in the premium economy. Nobody next to me and not crowded like the back of the plane."
Nadelen: "You’d think someone on board would speak English. The crew were just morons. They also lost my bags in the connection. Good luck dealing with baggage claim...."

Voordelen: "The food is excellent."

Nadelen: "the flight was on 1:50. the customer phone number never have one pick up. I'm still wait for your response."

Voordelen: "Better than US airlines in service and comfort"

Voordelen: "Very comfortable (business class)Delicious food, good entertainement, wonderful service. Outstanding price-quality ratio."
Nadelen: "Nothing"

Voordelen: "Great crew and good service"
Nadelen: "Check in staff ...lazy...gave us wrong information regarding our seats and the lounge....not good"

Voordelen: "The food."
Nadelen: "Flight was delayed 7 hours. Airplane stopped at an airport 100 miles from my destination. I was several hours late after that unexpected stop & already 8 hours late from the prevvious delay. I won’t take hainan after this."

Voordelen: "service minded because I am tall, so gave me a free exit seat without asking."
Nadelen: "the check-in took 1 hour. Impossible to do online check-in from home. the food is not good and entertainment without subtitles for let's of movies...."

Voordelen: "food"

Nadelen: "The airline lost our luggage which in turn made us lose our connecting flight to Chicago. The staff did not help and the manager kept walking off to assist other people while in the middle of conversation! We could have made our flight of they were a bit more helpful and attentive. The staff was very unprofessional, extremely rude and ignored our concerns of not being able to sit with our 7year old daughter, at least one of us! They found us a flight to Seattle which then connected to Chicago but expected us to pay for the plane tickets since they denied responsibility for having lost our luggage. They said it was our fault we missed our flight. It was such a terrible experience for my family."

Voordelen: "Even though the communication in English was quite difficult with the majority of the flight attendants, one particular attendant was super nice and went to any length to take care of problems I and other non-Chinese speaking passengers experienced. Arriving in Beijing, I was worried about the proceedings as mentioned in the negativ comment box, but an employee from Hainan Airlines went to pick up passengers transferring to Seoul and take care of the check in process."
Nadelen: "Before boarding the flight, it was not possible to check in online to my connecting flight from Beijing to Seoul. I didn't receive the necessary information and even after I was told about it after calling an employee of Korean Air, I didn't work. The person I spoke with on telephon herself didn't understand, why the system didn't accept my attempt to check in online. That was quite bothersome since I could get a boarding ticket for my Korean Air flight beforehand. Normally I would have to leave the transit area, line up to check in, receive the ticket, go through all check-ups again and go to the gate of departure. My flight left just 2 hours after arriving in Beijing and at airports as big as Beijing, that could have been very close to not being able to make it in time."

Nadelen: "Cabin temperatures too hot! Please allow for cool air options! Cabin crew were friendly and helpful! Food was good!"

Voordelen: "The service is good"
Nadelen: "You need to pick up your luggage and check in again even you already buy a connected ticket at this company."

Voordelen: "The flight went smoothly, once we began."

Voordelen: "The flight boarded on time, and arrived only approx. 30 minutes late for a 15 hour flight. The staff were friendly and seemed well-meaning."
Nadelen: "It seemed that the staff for the NY-Chengdu did not include anyone who spoke English beyond a few memorized phrases. Another passenger and I were standing in the back and speaking, and the crew asked her to tell me that we weren't allowed to stand there and had to return to our seats. Their lack of English would be a problem if there were an emergency of any sort. The flight attendant tried to wake me several times to give me my vegetarian meal. When I was finally awake enough to eat he said the food was no longer good, I should wait until the next meal time. Entertainment options for the NY-Chengdu flight were limited - current or recent English options were few. Foreign language (mostly Chinese) options had subtitles, but few looked like there would be an interesting and fun storyline. The entertainment system was broken for the Chengdu-Beijing flight."

Nadelen: "The checkin counter experience was not good. I had business class tickets but was checkin at an Economy counter resulting in my boarding pass not being for business class so when I went in to immigration lines and throughout the rest of the process I did not receive priority that Business class should have received. In addition when I enquirer about TSA preaplroval at the counter I was told Chicago does not have preaplroval at Terminal 5 but in reality passengers with TSA-pre were being sent through the lines without having to take off their shoes and laptops etc. overall the checkin process should have been much more informative."

Nadelen: "Food quality should improve"

Nadelen: "I booked a flight to Thailand with 2 stops in china. Nowhere when I booked, in the confirmation or emails back and forth from kayak did it have ANY visa warning. Even if you are only connecting and passing through china you must do so in 24 hours. KAYAK had given me 25 hours of layovers and FAILED TO INFORM OR EVEN WARN ME OF THIS BEING AN ISSUE. I was stuck at Toronto airport for over an hour frantically trying to book a connecting flight out of Beijing so I could take 1 of the 3 flights I paid for. So thank you for having me forfeit 2 flights due to your lack of information kayak. WILL NOT BE USING YOU AGAIN."

Voordelen: "Our flight was delayed due to weather and we missed connecting flight. They automatically rebooked us and quickly took us to a hotel for some rest. Best cancellation handling I've ever had."

Voordelen: "I like the 5 hours wait in Shanghai and missing my flight to Kiev. Thank all those employees who did nothing but pushing responsibilities around."
Nadelen: "EVERYTHING HOW BOU DAT?"

Nadelen: "FLight was delayed and transfer desk was unable to manage"

Voordelen: "Hainan crew work diligently in serving the travelers and meeting their needs. Their food choices were good and the food was delicious. I am a frequent coach flyer between North America and China, I can say the drinks they provided to the main cabin were better than any other airlines I have flown. Red and white wine, Hennessy, red label vodka, beers, etc. soft drinks, juices, etc. It was clean and pleasant."

Nadelen: "Wifi is not available. It said wifi is available but later I was told only the business seats or higher level seats can enjoy it. 2h Delay without any compensation which made me go to U.S.A. without my baggage."

Voordelen: "Seat pitch better than many others in economy. Free inflight WiFi was great!"
Nadelen: ""Hollywood" and "New Releases" sections were empty, so only two English language movies for a 12 hour flight."

Voordelen: "Staff and crew remained polite and professional in the face of some difficult, older Floridians (Sorry to all of the decent Floridians out there). One young flight attendant made a HUGE effort to turn around their mood. He wasn't very successful, but it was a valiant attempt."
Nadelen: "Boarding was a little stressful, but I think that had more to do with some belligerent, unprepared travelers than the staff and crew."

Voordelen: "Nice staff, good entertainment"
Nadelen: "Not good food."

Voordelen: "Crew was very nice."

Voordelen: "No issues. Better than China Eastern by far. Boarding chaotic. Crew attentive."

Voordelen: "Cabin crew very professional"
Nadelen: "Checked 2 bags in Guangzhou. Waited over 1 hour in Beijing for bags. Only the smaller bag arrived. Baggage check desk says the larger bag did not get on plane because malfunction of computer tag. My missing bag will come on next flight to Beijing but will not make it in time for my departing plane to Seattle per baggage clerk. A missing bag was filed w Hainan Air. No attempt was made to correct the situation by Hainan. Alaska air was much more helpful even though the situation was caused by Hainan!"

Nadelen: "The connection btween Shangjai and Beijing was terriblle. On my way to Shanghai from Beijing I missed my flight because of your airline. There was no one to help me to resolve the problem. I am an experince traveler and never had this attitude from an airline before."

Nadelen: "When check in，the counter said my booking has problem. The problem was my 2 tickets used one ID，so they didn't let my friend check in. But I never fill ID when booking，only names provided. I don't know what caused that problem. They asked me to call you to modify the booking info，and the calling always said no booking related my phone number：（ A long time later，they printed tickets and let us to try and said they can't guarantee we can flight…"

Voordelen: "Relatively polite staff"
Nadelen: "Can't use phone on plane regardless of whether the plane is taking off, landing, in the air, or if the phone is airplane mode. Connecting through China without a visa results in a lot of raised eyebrows. Don't be surprised if you find yourself frequent pulled aside in security checks and spend upwards of ten minutes trying to get sorted out. Chinese airports are different than western ones. Trying to come to terms to this wouldn't be so bad if not for the fact that China bans google, so there isn't any easy way to check online to understand how they operate. Generally just not very welcoming."

Voordelen: "Big plane, nice Crew"

Voordelen: "Very smooth flight, safe Good food, confront set."
Nadelen: "The food, set, the service."

Voordelen: "Their business class is great. When we had to change planes in Beijing (we flew from Shanghai to Chicago by way of Beijing), they sent someone to guide us from Terminal 1 to Terminal 2. Since most of the signs at the airport were not that understandable, it relieved us of stress. And, of course, it's nice to be picked up by limousine and driven to the airport! And flat beds, excellent food, caring flight attendants."

Voordelen: "Love the lie flat seats."
Nadelen: "We arrived early for our flight, but the check in counters don't open until 3 1/2 hours before the flight. So we had to wait for 2 hours to check in and get boarding passes so we could go thru security and get to the business lounge. The food In the lounge was very good. The food during the flight was poor. Couldnt plug in my cpap during the flight, so couldn't sleep."

Voordelen: "The plane was new, there was ample personal space (relatively speaking for Economy, of course), the food was not bad and the staff was kind."
Nadelen: "It was OK as far as Economy flying goes!"

Nadelen: "Be aware that the boarding might not the via bridge, nothing bad, just be ready that it's a little different in China sometimes."

Voordelen: "Crew was friendly and patient"
Nadelen: "Food was really bad. I requested vegetarian. Felt like it was just a last min throwing something in. Not prepared with care and attention. the second meal was just a couple of cold pancakes and that was it!"

Voordelen: "Cleanliness of the cabinet as the first impression."
Nadelen: "So many interruptions from the crew, repeatedly drew guests' attention for even minor things. Leg space really small, baby crying, flight attendants not very professional."

Voordelen: "the crew was all friendly. the flight was not that full."
Nadelen: "much delay in takeoff. I understood that was due to a mechanical prob. But the boarding was late even before that. Our scheduled departure time was 17:10, but there was a flight departing at 17:00 with the next Gate close by. So, the boarding of our flight could not even start until less than 30' prior to departure."

Voordelen: "service"
Nadelen: "plane is old"

Voordelen: "Transit services were outstanding."
Nadelen: "Airplane food."

Voordelen: "I can now see that you connect XIY to that flight in PEK everyday with almost NO TIME to get the passengers to the connecting flight. I ca,,Ed 24 hours in advance to get a seat assignment. You told me it has to be 48 hours, and so I would have to get the PEK-ORD seating when I arrive the next day at XIY airport. At XIY you told me, that I would have to get the seat assignment at PEK when I arrived. It was after that, that the madness began! I arrived at PEK on time, but because you DID NOT check my bags through to ORD (like any sane airline would), you forced me to wait for my 1 checked on bag. While waiting, the hainan agent kept asking me with nicreasing urgency, "where is your bag"? COME ON - you people control that, I cannot do anything to speed up my bag. It is YOU that have to do that (that is incredibly stupid for you to put pressure on me for my bag arriving quickly!!!!). After my bag arrived, we literally RAN the entire length of the airport. My health is not good enough to do that, yet you pushed me and damaged my health for the entire day!!!!! Finally you handed me my ticket LITERALLY 1-minute before your system shut down ticketing!!!!! Of course, I had NO CHANCE to choose my seat. I am an American that works in China. I respect and very much like my Chinese workmates, but that fact and truth is that as far as China has come in the 20 years I have been working with her, there is still a very long journey ahead for her to provide consistent first world service. However, it was clear to me that your entire company understands this terrible situation you put your Xian customers in, and yet you think it is just fine to do that to them. My situation, must happen regularly as all the flying variables have to align perfectly for that connecting flight to be able to not have to run for the gate. Certainly it is impossibl, to choos your seat other than calling you more than 48 hours in advance. As a result, I was pigeonholed into a middle seat between two strangers into a seat so small, that ONLY a small child could sit in them for 12 hours and not be severely uncomfortable. Bottom line: SHAME ON YOU!!!!! I wil never ever never ever fly with you again. Which mean I have now put hainan and China eastern on my personal no-fly list. Just shameful you would do this to you honest paying customers. You do not deserve to have any loyalty from anyone!!!!"
Nadelen: "After I got on the flight, the flight attendant, Jessica! Went out of her way to help me. She is too good for you Hainan!!!! You do not deserve such a lovely and wonderful employee!!!!!"

Voordelen: "This Transavia Airlines is not good at all."
Nadelen: "Many things cheaper does mean better."

Voordelen: "I liked how generous they were with food and drinks"
Nadelen: "Free WiFi could have made the flight a lot better"

Voordelen: "Services is good ."
Nadelen: "Food can be better"

Voordelen: "Decent price for economy comfort seat, 4A."
Nadelen: "The flight was delayed about 80 minutes and they did not informed until when I got to the Airport. I could have stayed more at home instead of the terminal. They have also changed the boarding gate.."

Voordelen: "Impressive service... amazing crew, very friendly and professional"

Voordelen: "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Nadelen: "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Voordelen: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Voordelen: "the trip was excellent and comfortable. LOved the windows that shaded out rather than the having to pull down the plastic blind. entertainment on board top notch screen huge One hostess , Helen was absolutely fantastic and the best I ve had on my many trips. I will recommend KLM whenever I can"
Nadelen: "the headrest is hard. Apart from that- all was fine"

Voordelen: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Nadelen: "Everything was very good."

Voordelen: "Le vol était ponctuel."
Nadelen: "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Nadelen: "There was no wifi on flight"

Voordelen: "The flight crew was so friendly and the food was really good."

Voordelen: "My seat"
Nadelen: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Voordelen: "Crew was great and professional."
Nadelen: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Voordelen: "It was all fine"
Nadelen: "Really was unsure of why I had to purchase a ticket as I was able to pick my own on the way to Billund"

Voordelen: "Overall KLM experience is good"
Nadelen: "Food quality was mediocre for a business class flight."

Voordelen: "Le vol"
Nadelen: "Clairement le système pour faire notre checkin online est pourri"

Voordelen: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Voordelen: "Seat space a bit tight . I should have upgraded to more leg room . Next time!"

Nadelen: "L’intégralité du voyage, pas de repas, retard de bagage"

Voordelen: "yes"
Nadelen: "not really"

Nadelen: "Lost all our bags so couldn’t ski"

Voordelen: "Friendly staff"
Nadelen: "Security check at gate; No priority"

Voordelen: "The crew was very nice"
Nadelen: "Uncomfortable seat but it’s only a 1 hour flight so not a big deal."

Voordelen: "Smooth flight."
Nadelen: "Seat a little cramped."

Nadelen: "Not enough leg room"

Voordelen: "Nice people and good service"
Nadelen: "Not much"

Nadelen: "wasn't able to take the flight since I missed it"

Voordelen: "Good and friendly services"
Nadelen: "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Voordelen: "Face recognition was amazing"
Nadelen: "Too hot on plane"

Nadelen: "Very slow service at checkin, was not even available when I arrived at the airport"

Voordelen: "The flight was perfect! Great food,movies and I even got to sleep !"
Nadelen: "All was well!"

Voordelen: "punctuality of boarding and flight time"
Nadelen: "attitude of crew in business class: no sense of true hospitality"

Voordelen: "Everything was clean and well organized."
Nadelen: "The flight was delayed 1 1/2 hours."

Voordelen: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight. KLM #605 from Amsterdam to SFO---please pass the praise to all of them."

Voordelen: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Nadelen: "The movie options, as well as music and TV options were limited. There were no electrical outlets."

Voordelen: "The boarding was easy and you didn't have to wait inline for that long"
Nadelen: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Nadelen: "infotainment was down. Lost my luggage the flight was delayed"

Voordelen: "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Voordelen: "Petit avion sans trop de place."
Nadelen: "Connexion un peu trop courte à Amsterdam. Génère du stress."

Voordelen: "We got a meal for a 1h flight only"
Nadelen: "No entertainment but normal for this type of flight"

Voordelen: "Good service onboard, good food. On time."

Voordelen: "The crew were hardworking, responsive, conscientious and friendly"
Nadelen: "Really poor entertainment choices esp compared to my inbound AirFrance flight. Boarding was pretty disorganized and late."

Voordelen: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Nadelen: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Nadelen: "Le menu est à améliorer"

Nadelen: "Le menu est à améliorer"

Nadelen: "Please Endeavour to put the expiration date on the food served in the flight."

Nadelen: "Bag was lost"

Voordelen: "Very friendly staff"

Voordelen: "Nice seats, comfortable."
Nadelen: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

"Flight from Chicago to Los Angeles was terrible On my ticket said economy plus which that is what I paid for but didn’t get a seat As economy plus"

Nadelen: "Only serving beef as meal in economy was not great. A choice would be better."

Nadelen: "no peanuts?"

Voordelen: "Seating room, food, and service"
Nadelen: "Nothing"

Nadelen: "Nothing!"

Voordelen: "food wqs decent entertainment options were also good."
Nadelen: "nothing to complain about except leg space"

Voordelen: "Transfer time is not sufficient due to customs in Sweden customs inspection takes too long for only one staff."

Voordelen: "Boarding on time"
Nadelen: "Unfriendly crew & awful food"

Nadelen: "Flight to Stockholm was cancelled. SAS Provided no informaton on the steps for re-scheduling my flight. I had to call the SAS headquarters in Stockholm before receiving any guidance on what to do next. All service attendants ditched the ticketing desk leaving one poor employee to answer questions for over 70 disgruntled passengers. Very very very poor communication. Luckily I was finally able to book a flight using another airline after waiting on hold for 20 minutes with the regional customer service provider."

Voordelen: "Nice service"

Voordelen: "On time good food excellent entertainment clean plane good crew"

Nadelen: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Voordelen: "ok"
Nadelen: "ok"

Voordelen: "Free coffee in the plane"

Voordelen: "Nothing"
Nadelen: "The crew was terrible very rude and terrible customer service skills."

Voordelen: "Flight was on time. Boarding was simple and easy. Staff were excellent in handling the boarding process and very prompt in getting people seated/luggage put in to overhead lockers, free tea and coffee was provided which assured that extra comfort, would definitely recommend."

Voordelen: "Le personnel de bord a été très agréable et professionnel. L'embarquement à Stockholm est très bien fait et il n'y a pas de perte de temps."
Nadelen: "Par contre, c'est une seule boisson par personne le reste est payant, les repas sont très moyens et le système de divertissement est très très mauvais. Les contenus sont vieux et l'application est très lente et pa réactive du tout."

Nadelen: "Expensive rates on luggage"

Voordelen: "Flight attendants were very nice. Seemed to have a nice amount of leg room."
Nadelen: "I didn't like that they tried to sell stuff on the plane."

Voordelen: "The airline staff were super efficient and kind."
Nadelen: "I would have liked more music selections especially calming. OceN sounds or Tibetan bowls etc for overnight flight."

Voordelen: "I had read several horrible reviews after I booked my flight but I was pleasantly surprised. The check in and boarding were smooth and had no issues. The seats, though not overly large, we're comfortable and not tight. The food was good and service was fast and efficient. Overall a good experience."

Voordelen: "My first time flying SAS on my trip to Europe from USA and I was highly impressed. Everything was efficient and comfortable. One of the highlights was the check in - this is often a long and frustrating process, however this could not have been easier and so quick. I was very happy and made my entire check in experience simple and efficient. I will be going straight to SAS for my next trip to Europe, no question. Thank you very much!!! Daniel Valewink"

Voordelen: "Crew very nice. More leg room in front of seats then most planes.. Plane on time ."
Nadelen: "Not many movie choices, Food was just ok. Do not put tomatoes on sandwiches ahead of time, it makes the bread wet and soggy."

Nadelen: "This flight never happened"

Voordelen: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Nadelen: "Nothing. There was nothing to not like. In fact they fed us too much!"

Voordelen: "service was good"
Nadelen: "The plane was full. Sets in economy were very small."

Voordelen: "t"

Voordelen: "On time and courtesy"

Voordelen: "At least on long-haul flights SAS Plus is quite nice, much closer to business class service than your usual premium economy offering. Real silverware, good drinks, pretty good food, plenty of space and a nice blanket and pillow. The lounge in Copenhagen is quite nice too."

Nadelen: "Seats very narrow and tight."

Nadelen: "Check-in was slightly confusing to know where you had to go."

Voordelen: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"

Voordelen: "Service, etc."
Nadelen: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Voordelen: "Crew were nice, boarding ok and on time, flight took shorter when planned."
Nadelen: "Premium seats didn't have enough leg room to stretch, they could change the wall into curtains as in Lufthansa."

Nadelen: "Had to pay 70 euro to check 1 bag at the airport!"

Voordelen: "Was able to selct my seat"
Nadelen: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Nadelen: "SAS has one of the worst boarding procedures and not enforcing it. Flight was delayed an I almost lost my connection in CPH. and it has the narrowest legroom of all Star alliance flights. my flight from stockholm was delayed and there was a massive queue at border control and no SAS or CPH airport staff to organise to get PAX through faster so they dont miss their connection I had to fight my way through the queue otherwise I would have lost my connection"

Nadelen: "Entertainment systems were not working for many of us."

Voordelen: "they were quick and apologetic"
Nadelen: "I did not like having to pay Euro 70 for my luggage at the AP. I do not recall ever having got the option to pay for my suitcase online when I booked my ticket. You guys need to make this more clear."

Voordelen: "Good entertainment, well organized, reasonably comfortable seats"
Nadelen: "Food wasn't very good, especially the snack"

Voordelen: "It was a shorter ride with few frills but we arrived safely. The two young employees who rendered wheelchair assistance were very gracious and attentive to every detail."
Nadelen: "The noise factor was very high."

Voordelen: "Wheel chair service excellent."
Nadelen: "No wet wipes on the food trays !"

Voordelen: "Efficacité dans la prise en charge du retard et du rebooking d'un autre vol."
Nadelen: "Retard + re-booking de notre vol sans explication, ni possibilité de trouver facilement des informations à ce sujet"

Voordelen: "It was perfectly On schedule, the plane was very clean,"
Nadelen: "Pilot was not easily understood, boarding was a nightmare"

Voordelen: "Everything was great! At check-in I upgraded to SAS plus. Will choose that again.comfortable, crew was so nice and friendly. Food was amazing. Made my 10 hour flight great. ."

Voordelen: "they let us sleep, keeping the light and announcements off during most of the flight"
Nadelen: "staff at the gate kept changing my seat without my consent. i had reserved a seat online and they ended up seating me aomewhere else."

Nadelen: "Route not following great circle, takes too long for CPH-BOS, should be 6.5 hours."

Voordelen: "Flight was Ok"
Nadelen: "Left till last to board flight. Case taken from me. Asked continually when I wld be taken as I am 83 and recovering from major operation. Told 45 minutes before flight but was taken 10 minutes ahead. Rush has left me very upset."

Voordelen: "It was the only non-stop flight for our needs. Timing was great too. It was nice to have 2 seats to ourselves."
Nadelen: "Going over our flight was cancelled at the last minute. We paid more for a non-stop flight we did not receive, lost wages because we both worked half-days to accommodate this flight departure time, and lost half a day of our trip. When we did fly on SAS to return, I found the service and amenities lacking. Why serve drinks well before your meal time and then not come back through with drinks again? Overall, it was not the best flight experience."

Voordelen: "The food is great, the flight attendants are great, and the flight is comfortable."
Nadelen: "There is little legroom unless you are in first class."