Vind goedkope vluchten van Brussel-Nationaal naar Italië

Voordelen: "Absolutely nothing. Everything was piss poor."
Nadelen: "Everything. First I wish my flight wasn’t canceled a d then received notice on the same day"

Voordelen: "On m'a fait raté mon vol et pour impossible de trouver un interlocuteur. TRES DECU!!!"

Voordelen: "service in general"
Nadelen: "no covid separation at seats"

Nadelen: "Suoer"

Voordelen: "Nothing"
Nadelen: "Everything went wrong. The flight arrived 40 minutes late and I missed my connecting flight because they closed the gate before I could get there. As a result, when I asked both airlines involved (Brussels Air and Portugal Air (TAP) what to do, each airline blamed the other airline for the problem and each said it was my problem to fix. After speaking with ten people and begging them to make the problem right for a problem I did not create, they finally issued me a new ticket but I had to wait 24 hours for the new flight to leave. It was a total breakdown in communication and organization and customer support and problem resolution on the part of the airlines and the airport. I never want to fly these airlines again and never want to take a flight with connections."

Nadelen: "On doit payer même le café sur l’avion première fois que cela nous arrive vol de 4 heures sans aucun breuvage ni nourriture inclus. Aucun divertissement."

Nadelen: "Flight keft 35 min kate and boarfing was very slow and disorganized"

Voordelen: "The crew was great and the food was pretty good (in addition to lunch/dinner, they offered multiple snacks and drink service throughout)."
Nadelen: "The boarding could definitely be better - customs and an additional security check before the gate was a bit much and caused the flight to depart over 15 minutes late."

Nadelen: "Departure was slightly late (passengers still exiting the plane when gate was called)"

Voordelen: "confort & service au niveau attendu"
Nadelen: "20 mins de retard au décollage"

Nadelen: "2:30 de retard"

Voordelen: "Good explanation for the pilot itself. Effor to reduce the inconvenience."
Nadelen: "More than 2 hours delay in Brussels That could have been better !"

Nadelen: "Repas moins basique"

Nadelen: "Retard de 20 mins a l'embarquement Repas à prevoir"

Nadelen: "nous sommes restés coincés une heure au sol au départ pour des formalités administratives"

Nadelen: "It was hard to keep the washrooms clean despite the effort"

Voordelen: "There's nothing much to like. You're lucky if you have a nice crew which was the case. It's extremely expensive for a low-cost airline who pretends to be a full service airlines because they have a "business class" cabin. Seats are ok. Same as LH or LX"
Nadelen: "Be like Swiss or Lufthansa. Charge less and give free water and snacks"

Voordelen: "Best Econ service for a long time.Beats the Comp hands down."

Voordelen: "Vol à temps et équipage agréable"
Nadelen: "pas de proposition de divertissement : lecture, journaux, ...."

Nadelen: "Whole flight was so cold like in refrigerator."

Nadelen: "Propreté de l'avion à l'aller."

Nadelen: "Wasn’t given a blanket"

Voordelen: "Retard de 45 min"

Nadelen: "Je n'ai jamais reçu un service de ce genre avec aucune compagnie dans le passé. Avec plus de 50 vols à mon actif dans les 5 dernières année, jamais je n'ai vécu cela. Je travaille dans le tourisme et vous pouvez être certain que je déconseillerai votre compagnie dans le futur à tous mes clients et clientes. Le personnel à bord n'étais pas courtois du tout, aux portes d'embarquement et ainsi qu'au service à la clientèle de votre compagnie. Je n'arrive pas à comprendre d'où vient votre réputation exemplaire après avoir vécu cette expérience. Votre responsable de l'aéroport Pearson International de Toronto a été audieuse et n'a pas été à l'écoute du tout lors de notre rencontre. Avec plus de 2500$ dépensé pour un aller-retour Paris/Montréal et ce genre de service en retour j'attendais un minimum de considération venant d'une compagnie digne de votre renommée. Mon conjoint est médecin et vous n'avez pas l'air de réaliser ce que réalise ce genre de situation. Nous étions à temps à la porte et on nous a tout simplement refusé l'accès. Aucune solution possible peu importe ce que nous demandions. Aucune possibilitée d'avoir un vol plus tôt ou simplement de faire livrer bagages à notre domicile. Seulement l'interdiction d'entrer dans l'avion que nous avions choisi et ce avec des raisons valables vue le métier de mon conjoint. Je ne comprends pas pourquoi cela nous retombe sur nous, nous devons payer des dépenses supplémentaires afin de rentrer à temps, alors que sur internet lors de la réservation la correspondance était prévue, et qu'on nous a assuré que les bagages auraient le temps de suivre à Paris. J'espère grandement que vous allez considérer ce message et que vous allez faire quelque chose autre qu'un courriel d'excuse."

Voordelen: "Je suis grand de taille, j'avais de la place pour mes pieds."
Nadelen: "L’embarquement était très long a partir de Bruxelles. Le personnel naviguant etait peu souriant. La sélection des médias proposés étaient moins attractifs"

Voordelen: "L’embarquement etait rapide on a décollé à l’heure"

Voordelen: "Personnel de cabine."
Nadelen: "Retard. Trop d'annonces Safety."

Voordelen: "Equipage, propreté, entretien de la cabine, ponctualité."
Nadelen: "Thé, café et eau devraient être à discrétion. Le tout payant ne paye pas..."

Voordelen: "After a bad experience checking in from Paris, the Ouagadougou part of the trip went well and the food was good, and a good entertainment system."

Voordelen: "Personnel sympa."
Nadelen: "L'embarquement est chaotique, pas de divertissement"

Voordelen: "Efficace dans l’embarquement. Vol à l’heure. Arrivé en avance. Sièges confortable pour un court voyage."

Voordelen: "Départ à l'heure et arrivée en avace. Si seulement toutes les compagnies pouvaient faire comme ca"

Nadelen: "1) They left our luggage at Brussels, the lost and found desk in Venice that handles Brussels airlines was unmanned. Took 40 minutes to talk to a person. 2) Although promised to bring the luggage on the next day, only brought 2 days after! We had to buy some cloth and still waiting for response from them. 3) We almost missed the connection flight (we had almost hour and a half) because the line for connection flight security was enormous and only 1 person worked in the security. Not only that we were rushed by the crew to RUN (!!!) for the bus, that was ridiculous ! We could fall and hurt ourselves."

Voordelen: "On our longer flight, we were thrilled- nice crew, delicious food, spacious, great pilot, and enjoyable entertainment experience. However, on our shorter flight from Brussels to telaviv, not only was the crew completely inattentive, but they were intentive to some very disturbing things including children who were pulling the hair of other customers and jumping up-and-down in the aisles of the airplane. There was no available entertainment whatsoever. In addition the food was extremely expensive and not particularly tasty. The plane was uncomfortable and smelled atrocious. These 2 vastly different experiences almost made me feel like I was taking 2 different airlines. Please keep consistency."
Nadelen: "I didn't like the inconsistency of the 2 different planes that I was on. If you are going to have entertainment you should have some form of it on all of your airplanes. The idea that food that you need to buy is so expensive is absurd. I was really blown away by how badly the plane smelled. It was almost as if I was in a bathroom. And on top of that I really felt very unsafe with children jumping up-and-down kicking people pulling their hair etc. While it isn't the job of the flight attendants to be parents, they certainly need to be aware of safety concerns for the rest of the passengers."

Nadelen: "Pour un vol de 6h, international il est selon moi inacceptable qu’il n’y pas eu ni collation de servit ni de breuvage. Tout était payant."

Voordelen: "Everything apart from the punctuality"
Nadelen: "Delayed by an hour"

Voordelen: "Great service"
Nadelen: "Delay due to congestion at brussels"

Voordelen: "L'attention de l'équipe à bord était au delà de l'habituel dans les avions de compagnies de bas coût. Ils ont montré un vrais souci pour le confort des passagers."
Nadelen: "Ma siège était dans le dernier rang de l'avion, sans fenêtre et pas trop commode. Pourtant, c'était à cause de ça que l'équipe, sachant les inconvénients, m'ont montré cette attention spéciale comme compensation."

Voordelen: "À l heure excellent décollage et atterrissage tout en souplesse"
Nadelen: "Siège peu confortable je ne pouvez pas abaisser le dossier"

Voordelen: "l acceuil et personnel tres sociable"

Nadelen: "Retard et bagages perdus"

Voordelen: "The flight attendant crew were all very friendly and so good at giving out drinks and water and whatever we needed. I felt really pampered and I wasn’t even in first class. Brussels airlines literally saved my whole trip back from becoming a nightmare because I had a really short connection time in the Brussels airport. I was sprinting to the gate to make my flight and was running real late and they had waited for me! The staff at the gate and at the passport control all were very helpful. I was very impressed by everybody involved and so appreciated that I could make it home as planned instead of having to find a new flight."
Nadelen: "Nothing!"

Voordelen: "Email and text kept me updated"
Nadelen: "Flight delays"

Voordelen: "La couleur de l'avion"
Nadelen: "Le correspondance manquée à cause su retard"

Voordelen: "The infligt entertainment was good."
Nadelen: "The staff for SN Brussles is very rude to Africans. They are super disrespectful and it is very obvious how tacist they are. It is uncomfortable flying witha stafflike that. Also our flight had electrical and engine problems at our first stop in Freetown. Once we landed in Monrovia, it took about 35mins for them to let us off the plane because the doors were not working and opening up. Once we finally got off the plane, it took a whole 2 hours for them to get our baggage e off the plane because spmething was wrong and they couldnot access the baggage to take it off. I am aware that planes can “fly with one engine”, but flying a plane with one engine along with it having electrical problems is not safe and A RISK! why take that risk of something bad happening, not only would lives of innocent people and their crew get lost, but that is a million dollar assest that could get lost and a PR nightmare. It is a shame they took that risk. They also dodnt tell us until we landed. Had I known before we took off at Freetown I would have gladly fot off and found another mode of transportation to get to my final destination. SN Brussels is know to send their sh*tty planes to Africa, because there are always problems with the planes heading to that continent. It is just another obvious proof of their racism."

Nadelen: "Lost/Delayed Baggage My baggage is missing and this has cost me extra expenses and a lot of inconvenience."

Voordelen: "Le repas était satisfaisant, l'équipage très sympa et les sièges confortable"
Nadelen: "L'embarquement s'est fait à l'heure mais nous avons attendu plus d'une heure dans l'avion que les bagages soient chargés et sommes partis avec 1h30 de retard en ayant très peu d'informations"

Nadelen: "Dommage de ne pas avoir eu de collation/snack alors que l'avion partait à 7h du matin (donc à l'aéroport depuis minimum 5h)"

Nadelen: "no clear information about delay and real flight time"

"Service et efficacité"

Voordelen: "Ponctualité"
Nadelen: "It is known that RyanAir is not the top class of comfort."

Voordelen: "Le prix du vol, l'amabilité du personnel."
Nadelen: "C'est Ryanair, donc, beaucoup des choses devraient être améliorés."

Nadelen: "Cela s'est très bien passé"

Voordelen: "Crew excellent, especially as they dealt with delay due to earlier medical event"
Nadelen: "Not really. Although pushback delayed, arrival was 10 minutes early"

Nadelen: "Courtoisie, respecté les horaires"

Voordelen: "Ryanair works very well if you follow the instructions. Check in day before departure - Don’t bring too big or too many bags onboard. Pretty perfect flight for us."
Nadelen: "Fellow passengers not preparing for check in and bringing too much luggage then complaining for 10 minutes while everyone else has to wait. Ryanair only had one check in / bag drop. Should be automated or more staff. Took forever. (Ok 30min and only 3 ppl ahead of me in queue)"

Nadelen: "It's Ryanair. So, no further comments required..."

Voordelen: "Ryanair are thieves and they denied to board me because they said they do not accept my residence card (with which I travelled to Schengen countries before with other airlines) and their website do not mention that I cannot travel with this kind of residence card."
Nadelen: "If they conform European laws and treat their own employees better and stop making their own rules by distancing themselves from other airlines."

Voordelen: "Rapidité d'embarquement et débarquement"
Nadelen: "Pas de boissons offertes ."

Nadelen: "They need to stop changing the luggage options"

Nadelen: "éviter 1h15 de retard"

Voordelen: "Once departed, the flight was about as average as any Ryanair flight can get. Crew were friendly and apologised on numerous occasions for the delay, and on arrival deboarding and getting to the terminal was swift and had no delay."
Nadelen: "Ground Crew Blue Handling was trialling a 'new process' of boarding & luggage handling which went into action the day I flew April 26th. This resulted in a passenger boarding the wrong flight and bags loaded onto the wrong plane. This led to a 40-minute delay in departure while they sorted this out."

Voordelen: "Good experience standard seating on Ryanair you know what you will get, no surprises."
Nadelen: "On this particular flight there was little English spoken."

Voordelen: "Arrivée correct et immigration et récupération des bagages à temps."
Nadelen: "Le vol aurait pu partir à l’heure et ils auraient pu annoncer le retard. L’avion est un peu sale."

Voordelen: "cheap?"
Nadelen: "the fare and baggage rule become complicated."

Voordelen: "Le personnel était geniale ."
Nadelen: "Les sièges sont trop vétuste. Plus de consignes et de communication en français. Sachant que le pays de destination est la France. Une meilleur prise en charge des bagages."

Voordelen: "Inadmissible"
Nadelen: "Bonjour La nouvelle loi concernant le bagage cabine est inadmissible étant donné que le gabarit du sac n’est pas le même au départ de Marseille qu’au départ de Marrakech... le gabarit est beaucoup plus petit à Marrakech donc nous sommes obligés de payer le bagage en soute . C’est inacceptable et honteux de votre part!"

Voordelen: "Tout était bien... Cependant"
Nadelen: "La police douanière a pris trop de temps pour arriver. Ceux qui avaient des correspondances s'inquietaient"

Nadelen: "L'enregistrement fait par un stagiaire inefficace au plus au point,et l'aéroport de Marrakech est une catastrophe au niveau gestion... 3h d'attente à l'arrivée pour passer le contrôle des passeports.Et 1h30 au retour...."

Voordelen: "Le minimum"
Nadelen: "Retard sans aucune annonce. Pas de bonjour des hotesses. Incomprehensible annonce dans le micro, anglais et français dailleurs"

Voordelen: "Timeliness. Small airport."
Nadelen: "Limited seating space."

Voordelen: "On time"
Nadelen: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."

Voordelen: "Just plain good old Ryanair on time no frills"
Nadelen: "All was perfect"

Nadelen: "Accumulation des voyageurs en attendant l'embarquement dans un petit sas sans pouvoir s'asseoir. Vol en retard sans aucune information de la part de la compagnie"

Voordelen: "Tout s’es Bien passé"
Nadelen: "Il aurait été judicieux de faire entre les passagers du fond en premier ou les faire entre par l’accès du fond..."

Nadelen: "I had to pay for the luggage which I already paid when I booked the flight through Kyak. Seats very small. One way ticket for $400 from Palermo to Milan!"

Voordelen: "Nothing"
Nadelen: "We were told to board but then waited in line an hour We then waited on the tarmac for 45mins We then arrived and waited for the bus A whole lot of waiting for a simple quick flight"

Voordelen: "Prompt bag drop and boarding"
Nadelen: "Finding the car rental drop off point"

Nadelen: "We were traveling across Europe with no access to internet. We trued to check in night before from hotel, we had a week connection. Thought we will do it from airport just like the United States. However, due to long line, wemissed tbe two hour window and were charged 55 euro per person. There was 5 of us. Therewere 5 of us. We felt cheTed and scorged."

Nadelen: "We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery."

Nadelen: "Le très grand retard sans aucune explication"

Nadelen: "Huge delay as usual"

Nadelen: "The check in process was extremely slow and the line up was very long with only 2 crew members checking people in"

Voordelen: "Espace jambes correct"

Voordelen: "Nothing"
Nadelen: "Severe delays, poor comms, priority boarding means nothing when we’re all piled into the same bus and there’s a scrum for the stairs into the plane."

Voordelen: "The inflight crew was friendly. And we got there."
Nadelen: "Flight was late. But yet we started boarding right away. The crew made everyone stand in the gate entry for over 40 minutes. We then were put on hot buses with no a/c and left to sit there as well."

Voordelen: "Flight on-time, friendly to baby. Did not have food and no entertainment."
Nadelen: "Took long time to pick up baggage (could be an issue at BCN airport). Would be great to arrange seating (sit next to my wife) when seats are randomly picked up"

Voordelen: "Legroom was good"
Nadelen: "They sold perfume and lottery tickets when I needed a cup of water."

Voordelen: "Correct"
Nadelen: "Manque explication en français"

Voordelen: "Nothing"
Nadelen: "The agent. They charged me extra for not check-in online. Very bad company"

Voordelen: "Ponctualité"
Nadelen: "Le fait que les bagages à main voyagent maintenant systématiquement en soute ... les coffres en cabine sont vides et on doit attendre son petit sac à l´arrivée, après les bagages enregistrés ... Cela me parait être un non sens complet et je ne vois même pas où serait leur intérêt financier !"

Nadelen: "Harcellement des commerciaux censés êtres des equipages navigant. Quand ce n'est pas les repas avec 5 min de lecture lourde avec son fort dont on se moque, puis la vente de parfums et autres avec liste lourde...vient le tour de cartes à gratter... insuportable , de surcroît si on veut se reposer"

Voordelen: "Agent de bord très gentil"
Nadelen: "Site internet difficile à comprendre, j’aurais payé à l’avance les frais de bagages en soute. 80 euros!!! Sur place!"

Nadelen: "Attente retard au décollage mais rattrapé en vol Confort spartiate"

Voordelen: "Rien car le vol n'a pas eu lieu nous concernant."
Nadelen: "Le vol a été manque en raison de l'arrivée tardive du vol RyanAir précédent, sans aucune prise en charge de la part de RyanAir, aucune information fiable ni mesure compensatoire. Mensonges de la part du personnel à l'aéroport de Bordeaux ainsi que de l'equipage."

Nadelen: "Le retard !"

Voordelen: "Même pas un verre d.eau nous est offert pour préparer un biberon pour mon bébé. !!!!!!!!"
Nadelen: "Au moins des boissons devraient être offertes même pour un vol d’une heure"

Nadelen: "They charged me 50 € because I was unable to check in online"

Nadelen: "Seats WERE VERY UNCOMFORTABLE AND TINY"